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Compare Grasshopper and Talkroute 
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At a Glance
Market Segments
Small-Business (86.3% of reviews)
Small-Business (92.7% of reviews)
Entry-Level Pricing
$14.00 Per Month
$19 per account, per month (not billed per user)
Grasshopper
Star Rating
(154)3.9 out of 5
Market Segments
Small-Business (86.3% of reviews)
Pros & Cons
Entry-Level Pricing
$14.00 Per Month
Browse all 3 pricing plansTalkroute
Star Rating
(41)4.6 out of 5
Market Segments
Small-Business (92.7% of reviews)
Pros & Cons
Entry-Level Pricing
$19 per account, per month (not billed per user)
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Grasshopper excels in basic communication features, particularly in phone calls, where it received a score of 9.0, while Talkroute scored lower at 8.1. Reviewers mention that Grasshopper's call quality and reliability are standout features.
- Reviewers mention that Talkroute shines in ease of use, scoring 9.5 compared to Grasshopper's 8.2. Users on G2 appreciate Talkroute's intuitive interface, making it easier for new users to navigate and utilize the software effectively.
- G2 users highlight that Grasshopper has a more affordable entry-level price at $14.00, while Talkroute starts at $19 per account per month. Users say this pricing difference makes Grasshopper a more attractive option for small businesses on a budget.
- Users report that Talkroute offers superior quality of support, with a score of 8.8 compared to Grasshopper's 7.7. Reviewers mention that Talkroute's customer service is responsive and helpful, which is crucial for businesses needing quick resolutions.
- Reviewers mention that Grasshopper has a higher score in automated attendants (8.5) compared to Talkroute, which indicates that Grasshopper provides more robust features for managing incoming calls effectively.
- Users on G2 report that Talkroute has a better product direction score of 8.7, suggesting that users feel more confident in Talkroute's future development and feature enhancements compared to Grasshopper's lower score of 6.0.
Pricing
Entry-Level Pricing
Grasshopper
True Solo
$14.00
Per Month
Starter plan for the single person businesses and side gigs. This plan includes: (1) local or toll free number with (1) extensions, for (1) user.
- 24/7 Support
- Business Texting
- Mobile + Desktop Apps
Talkroute
BASIC
$19
per account, per month (not billed per user)
Included Features:
- Local & Toll Free Numbers
- Incoming & Outgoing Calling
- Text Messaging
Free Trial
Grasshopper
Free Trial is available
Talkroute
Free Trial is available
Ratings
Meets Requirements
8.3
124
9.0
20
Ease of Use
8.0
126
9.7
26
Ease of Setup
7.7
66
9.5
24
Ease of Admin
8.3
61
8.8
8
Quality of Support
7.6
108
9.2
20
Has the product been a good partner in doing business?
7.6
60
8.8
8
Product Direction (% positive)
5.9
123
9.4
20
Features by Category
Basic Communication - Cloud PBX
Not enough data
9.4
9
Not enough data
9.7
6
Not enough data
9.3
5
Not enough data
9.7
6
Not enough data
Not enough data
Not enough data
9.7
6
Advanced Features - Cloud PBX
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
8.9
82
|
Verified
8.8
15
|
Verified
Feature Not Available
Feature Not Available
6.9
15
9.5
14
|
Verified
Feature Not Available
Feature Not Available
4.6
15
|
Verified
Feature Not Available
7.6
42
|
Verified
Feature Not Available
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
6.3
22
9.3
12
|
Verified
6.5
19
Feature Not Available
8.5
56
|
Verified
9.0
13
|
Verified
Advanced Features
7.6
64
|
Verified
9.4
13
|
Verified
8.2
56
|
Verified
9.5
13
|
Verified
8.9
55
|
Verified
8.9
16
|
Verified
Categories
Categories
Shared Categories
Grasshopper and Talkroute are categorized as VoIP Providers
Unique Categories
Grasshopper has no unique categories
Talkroute is categorized as Cloud PBX Platforms
Reviews
Reviewers' Company Size
Grasshopper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Talkroute
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.8%
Consumer Services
6.5%
Marketing and Advertising
5.9%
Internet
5.2%
Financial Services
4.6%
Other
68.0%
Real Estate
9.8%
Information Technology and Services
9.8%
Automotive
9.8%
Hospital & Health Care
7.3%
Health, Wellness and Fitness
7.3%
Other
56.1%
Discussions
What is Grasshopper software used for?
1 Comment
AS
Grasshopper is used as a business calling app on your personal phone. You can take the office with you anywhere. The office number is what they will call but...Read more
Grasshopper has no more discussions with answers
Who owns Talkroute?
1 Comment
TP
Someone who doesn't care for their small business customers. We were dropped due to our review on their failure to address issues within their own program.Read more
Talkroute has no more discussions with answers
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