# Quo vs Talkroute Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Talkroute excels in its **ease of use** , with many users appreciating how straightforward it is to set up extensions and greetings. One user noted that the mobile app is reliable and notifications come through promptly, making it a practical choice for small businesses.
- **Users say** Quo stands out for its **affordability** and **user-friendly interface**. Reviewers highlight how easy it is to integrate into existing processes without a steep learning curve, which is particularly beneficial for teams looking to streamline their customer service operations.
- **According to verified reviews** , Talkroute's quick implementation process is a significant advantage, with users noting that changes to schedules and forwarding rules take effect instantly. This responsiveness is a key factor for businesses that require flexibility in their communication setup.
- **Reviewers mention** that Quo offers a feature-rich experience, which many find enhances their overall productivity. Users appreciate the clean and intuitive navigation, making it simple for even new users to set up workflows and manage tasks effectively.
- **G2 reviewers highlight** that while Talkroute has a strong performance in call management, it may not meet all specific workflow needs for every user. Some users have reported challenges in configuration, which could be a consideration for businesses with unique requirements.
- **Users report** that Quo's quality of support is commendable, with many praising the responsiveness and helpfulness of the support team. This aspect can be crucial for businesses that rely on timely assistance to resolve issues and maintain smooth operations.



| | Quo | Talkroute | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 3,378 | 44 | 
| **Largest Market Segment** | Small-Business (91.4% of reviews) | Small-Business (93.2% of reviews) | 
| **Entry Level Price** | $23.00 1 per user per month (billed annually) | $19 per account, per month (not billed per user) | 

---
## Top Pros & Cons

### Quo

Pros:
- Ease of Use (700 reviews)
- Customer Support (366 reviews)

Cons:
- Connection Issues (215 reviews)
- Delays (82 reviews)

### Talkroute

Pros:
- Ease of Use (12 reviews)
- Easy Setup (11 reviews)

Cons:
- Integration Issues (3 reviews)
- Limited Options (3 reviews)

---
## Ratings Comparison
| Rating | Quo | Talkroute | 
|---|---|---|
  | **Meets Requirements** | 9.3 (2886 reviews) | 8.9 (21 reviews) | 
  | **Ease of Use** | 9.4 (2933 reviews) | 9.7 (29 reviews) | 
  | **Ease of Setup** | 9.3 (2212 reviews) | 9.5 (27 reviews) | 
  | **Ease of Admin** | 9.4 (1243 reviews) | 8.8 (8 reviews) | 
  | **Quality of Support** | 9.3 (2709 reviews) | 9.1 (21 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (1229 reviews) | 8.8 (8 reviews) | 
  | **Product Direction (% positive)** | 9.4 (2783 reviews) | 9.4 (21 reviews) | 

---
## Pricing

### Quo

#### Entry-Level Pricing

Plan: Business

Price: $23.00 1 per user per month (billed annually)

Description: For power users and teams looking for more integrations and collaboration features.

Key Features:
- Everything from Starter, plus:
- AI call summaries and transcripts
- Group calling

[Browse all 3 editions](https://www.g2.com/products/quo-quo/pricing)

#### Free Trial

Yes

### Talkroute

#### Entry-Level Pricing

Plan: BASIC

Price: $19 per account, per month (not billed per user)

Description: Included Features:

Key Features:
- Local & Toll Free Numbers
- Incoming & Outgoing Calling
- Text Messaging

[Browse all 4 editions](https://www.g2.com/products/talkroute/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Quo** | N/A | N/A |
| **Talkroute** | N/A | N/A |

#### Collaboration Tools

| Feature | Quo | Talkroute | 
|---|---|---|
| **Screen Sharing** | Not enough data | Not enough data | 
| **Presentations** | Not enough data | Not enough data | 
| **Whiteboarding** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Hand Raising** | Not enough data | Not enough data | 

#### Meeting Coordination

| Feature | Quo | Talkroute | 
|---|---|---|
| **Scheduling** | Not enough data | Not enough data | 
| **Recording** | Not enough data | Not enough data | 
| **Participant Permissions** | Not enough data | Not enough data | 
| **One-Click Join** | Not enough data | Not enough data | 

#### Software Type

| Feature | Quo | Talkroute | 
|---|---|---|
| **Mobile** | Not enough data | Not enough data | 
| **Browser Application** | Not enough data | Not enough data | 
| **Desktop Application** | Not enough data | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | Quo | Talkroute | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Quo** | N/A | N/A |
| **Talkroute** | 9.5/10 | 11 |

#### Basic Communication - Cloud PBX

| Feature | Quo | Talkroute | 
|---|---|---|
| **Call Management** | Not enough data | 9.5 (10 reviews) | 
| **Communication Management** | Not enough data | 9.7 (6 reviews) | 
| **Scalability** | Not enough data | 9.3 (5 reviews) | 
| **Integrations** | Not enough data | 9.7 (6 reviews) | 
| **Mobile Accessibility** | Not enough data | 8.7 (5 reviews) | 
| **Accessibility** | Not enough data | 9.8 (7 reviews) | 

#### Advanced Features - Cloud PBX

| Feature | Quo | Talkroute | 
|---|---|---|
| **Security and Compliance** | Not enough data | 9.7 (5 reviews) | 
| **Analytics and Reporting** | Not enough data | Not enough data | 
| **Support and Reliability** | Not enough data | Not enough data | 
| **Automated attendant** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Quo** | 8.4/10 | 2013 |
| **Talkroute** | 9.3/10 | 25 |

#### Platform Basics - VoIP Providers

| Feature | Quo | Talkroute | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.3 (483 reviews) | Not enough data | 
| **Call Management** | 9.0 (564 reviews) | 9.7 (5 reviews) | 
| **Network monitoring** | 8.4 (480 reviews) | 9.3 (5 reviews) | 
| **Integrations** | 8.2 (505 reviews) | Not enough data | 
| **Virtual PBX** | 7.8 (459 reviews) | 9.7 (5 reviews) | 
| **SIP trunking services** | 7.7 (452 reviews) | 9.7 (5 reviews) | 

#### Basic Communication

| Feature | Quo | Talkroute | 
|---|---|---|
| **Phone Calls** | 9.4 (1932 reviews) | 8.8 (18 reviews) ✓ Verified | 
| **Instant Messaging** | 9.4 (1779 reviews) | 9.4 (15 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | 8.8 (1334 reviews) | Feature Not Available | 

#### Agentic AI - VoIP Providers

| Feature | Quo | Talkroute | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (364 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (365 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (362 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (360 reviews) | Not enough data | 

#### Access

| Feature | Quo | Talkroute | 
|---|---|---|
| **Software Pairing** | Feature Not Available | 9.2 (13 reviews) ✓ Verified | 
| **Individual Download** | 9.0 (1474 reviews) | 9.0 (14 reviews) ✓ Verified | 

#### Advanced Features

| Feature | Quo | Talkroute | 
|---|---|---|
| **Hold Music** | 7.7 (1065 reviews) | 9.3 (14 reviews) ✓ Verified | 
| **Automated Attendants** | 8.2 (1299 reviews) | 9.5 (14 reviews) ✓ Verified | 
| **VOiP Number** | 9.4 (1747 reviews) | 8.9 (17 reviews) ✓ Verified | 

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **Quo** | 7.3/10 | 49 |
| **Talkroute** | N/A | N/A |

#### Agentic AI - Google Workspace Communication Tools

| Feature | Quo | Talkroute | 
|---|---|---|
| **Cross-system Integration** | 7.3 (49 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Quo** | 8.6/10 | 1148 |
| **Talkroute** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Quo | Talkroute | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (119 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (118 reviews) | Not enough data | 

#### Calling

| Feature | Quo | Talkroute | 
|---|---|---|
| **Record Calls** | 9.3 (994 reviews) ✓ Verified | Not enough data | 
| **Generate Location** | 8.5 (861 reviews) ✓ Verified | Not enough data | 
| **Call Types** | 9.3 (984 reviews) ✓ Verified | Not enough data | 
| **Click-to-Call** | 9.1 (714 reviews) | Not enough data | 
| **Auto Dialer** | 7.8 (115 reviews) | Not enough data | 

#### Contacts

| Feature | Quo | Talkroute | 
|---|---|---|
| **Personalization** | 9.1 (1022 reviews) ✓ Verified | Not enough data | 
| **Information Locater** | 8.9 (899 reviews) ✓ Verified | Not enough data | 
| **Record Prospect Data** | 8.7 (881 reviews) ✓ Verified | Not enough data | 

#### Insights

| Feature | Quo | Talkroute | 
|---|---|---|
| **Notes** | 9.0 (922 reviews) ✓ Verified | Not enough data | 
| **Daily Summary** | 8.4 (861 reviews) | Not enough data | 
| **Automated Voicemails** | 8.8 (959 reviews) ✓ Verified | Not enough data | 
| **Automated Emails** | 7.9 (825 reviews) ✓ Verified | Not enough data | 
| **Sorts Prospects** | Feature Not Available | Not enough data | 
| **Automated Note Taking** | 8.6 (115 reviews) | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Quo** | N/A | N/A |
| **Talkroute** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | Quo | Talkroute | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Quo | Talkroute | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | Not enough data | 
| **Native VoIP** | Not enough data | Not enough data | 
| **CCaaS Option** | Not enough data | Not enough data | 

#### Features

| Feature | Quo | Talkroute | 
|---|---|---|
| **Voicemail to Email** | Not enough data | Not enough data | 
| **Voicemail to SMS** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Voice Conferencing** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Conference Transcripts** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to Quo (2):** [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking)

**Unique to Talkroute (3):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Quo | Talkroute | 
|---|---|---|
| **Small-Business** | 91.4% | 93.2% | 
| **Mid-Market** | 7.3% | 6.8% | 
| **Enterprise** | 1.3% | 0% | 

### By Industry

#### Quo

- **Real Estate:** 8.6%
- **Construction:** 6.0%
- **Consumer Services:** 5.4%
- **Marketing and Advertising:** 4.8%
- **Health, Wellness and Fitness:** 4.8%
- **Computer Software:** 4.6%
- **Information Technology and Services:** 4.3%
- **Hospital & Health Care:** 3.7%
- **Financial Services:** 3.0%
- **Retail:** 2.5%
- **Other:** 52.4%

#### Talkroute

- **Real Estate:** 11.4%
- **Information Technology and Services:** 11.4%
- **Automotive:** 9.1%
- **Hospital & Health Care:** 6.8%
- **Health, Wellness and Fitness:** 6.8%
- **Retail:** 4.5%
- **Professional Training & Coaching:** 4.5%
- **Non-Profit Organization Management:** 4.5%
- **Mental Health Care:** 4.5%
- **Marketing and Advertising:** 4.5%
- **Other:** 31.8%

---
## Alternatives

### Alternatives to Quo

- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4179 reviews)
- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (201 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2386 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1600 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1844 reviews)
- [MightyCall](https://www.g2.com/products/mightycall/reviews) — 4.4/5 stars (335 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3569 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1374 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (502 reviews)

### Alternatives to Talkroute

- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1374 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4179 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3569 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (502 reviews)
- [Grasshopper](https://www.g2.com/products/grasshopper/reviews) — 3.9/5 stars (161 reviews)
- [MightyCall](https://www.g2.com/products/mightycall/reviews) — 4.4/5 stars (335 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56439 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (929 reviews)

---
## Top Discussions

### Quo

- Title: [Is open phone legit?](https://www.g2.com/discussions/is-open-phone-legit) — 26 comments
  > **Top comment:** "Yes Open Phone is legit! It is the best phone service on the market. "
- Title: [Is open phone free?](https://www.g2.com/discussions/is-open-phone-free) — 11 comments
  > **Top comment:** "No"
- Title: [What is like Google Voice?](https://www.g2.com/discussions/what-is-like-google-voice) — 4 comments
  > **Top comment:** "It is similar to google voice. There are some differences, though. Through OpenPhone, you can multiple numbers. Google Voice has a habit of having delays..."
- Title: [How does OpenPhone work?](https://www.g2.com/discussions/how-does-openphone-work) — 3 comments
  > **Top comment:** "It works great. Amazing audio quality, great functionality within the app or browser. No bugs."
- Title: [Do others experience issues with audio quality or SMS notifications?](https://www.g2.com/discussions/do-others-experience-issues-with-audio-quality-or-sms-notifications) — 2 comments, 1 upvote
  > **Top comment:** "Comment deleted by user."

### Talkroute

- Title: [Who owns Talkroute?](https://www.g2.com/discussions/who-owns-talkroute) — 1 comment
  > **Top comment:** "Someone who doesn't care for their small business customers. We were dropped due to our review on their failure to address issues within their own program."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/quo-quo-vs-talkroute)