# SutiCRM Reviews
**Vendor:** SutiSoft  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About SutiCRM
SutiCRM is a web based CRM for businesses of all sizes, designed to automate sales, marketing and support processes, including a 360 degree view of customer data. By providing tools such as marketing campaign management, sales force automation, sales forecasting, activity management and social media engagement, SutiCRM aims to help businesses capture leads and gain insight into current customers.




## SutiCRM Reviews
  ### 1. Good for starters, very easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yanni W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 26, 2018

**What do you like best about SutiCRM?**

The most useful tool is being able to save all customer info, including contact info, business details, emails and calls, addresses, and notes.

Also being able to send emails directly thru the CRM saves so much time, especially when using templates that have been previously created. Just a few clicks and I am able to follow up with a prospect.

Creating tasks really helps a lot to make sure no leads or potential business gets neglected. I especially like the ability to assign tasks to other people on my sales team.

**What do you dislike about SutiCRM?**

I've not used the campaign feature yet, as I still a relatively new CRM user, but I think it looks like a worthwhile tool

**Recommendations to others considering SutiCRM:**

If you are looking for an affordable yet high quality CRM, this one works great... especially great for SMB

**What problems is SutiCRM solving and how is that benefiting you?**

My team is so much more organized and is always able to be on the same page.

Before SutiCRM, it was hard to manage leads in the pipeline, especially when one SDR needed to take over for another, but now with CRM we are easily able to see all notes about a contact and the team can work together much easier.


## SutiCRM Discussions
  - [What is SutiCRM used for?](https://www.g2.com/discussions/what-is-suticrm-used-for)

- [View SutiCRM pricing details and edition comparison](https://www.g2.com/products/suticrm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+00%3A55%3A21+-0500&secure%5Bsession_id%5D=60f85d9c-aab8-48ff-95da-b6b21b1f76bc&secure%5Btoken%5D=43d5727b660fdf42e44c875987443c90ada811f5d2d12b74738fcc0b8b9d71d8&format=llm_user)

## SutiCRM Features
**Sales Force Automation**
- Contact & Account Management
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Customization**
- Custom Fields
- Conditional Logic
- Multi-page Forms
- Design

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Support Analytics

**Additional Functionality**
- Embedded Forms
- Offline Capability
- Notifications
- Payments
- Mobile Forms

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Network Integration
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top SutiCRM Alternatives
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