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Subscription Genius

By Pape Ventures

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1.5 out of 5 stars

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Subscription Genius Reviews & Product Details

Pricing

Pricing provided by Subscription Genius.

STANDARD

$199
per month

PLUS

$299
per month
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Subscription Genius Reviews (4)

Reviews

Subscription Genius Reviews (4)

1.5
4 reviews

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MC
President
Small-Business (50 or fewer emp.)
"Simple subscription management for small publishers"
What do you like best about Subscription Genius?

Simple interface that helps our small publishing business stay on top of subscriptions. API for embedding on website also works great for sales. Review collected by and hosted on G2.com.

What do you dislike about Subscription Genius?

We haven't explored many of the advanced features, so maybe I'd find something I didn't like there, but for our basic needs I can't say I have any complaints. Review collected by and hosted on G2.com.

Verified User in Publishing
AP
Small-Business (50 or fewer emp.)
"Disappointed"
What do you like best about Subscription Genius?

It was EXACTLY what I was looking for, down to the details. I publish a magazine myself and this would have been absolutely perfect if I could've gotten any sort of responses to my customer support problems. Review collected by and hosted on G2.com.

What do you dislike about Subscription Genius?

The customer service started out fantastic, and then, when it came to uploading the database and implementing it on my website... crickets...nothing, no responses via email, phone, anything. For a month. When I finally cancelled the service, they got back with me and tried to regain my business, but I just can't risk having no tech support for the website that is 99% of my business. Review collected by and hosted on G2.com.

Tom W.
TW
Publishing Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"A torrid experience for a below par product"
What do you like best about Subscription Genius?

It has the potential, but feels like an afterthought. Review collected by and hosted on G2.com.

What do you dislike about Subscription Genius?

I would avoid. Personally we had a torrid experience with the product and company. The platform is dated and feels like an afterthought or a sideline project for Pape Ventures. They certainly don’t invest any time in developing the product and there feels like a real ‘Can’t do’ attitude from the management.

I have lost count at the amount of support emails and calls that went unanswered when quite simply the product did not function as it was sold to us.

If I could give it zero stars if I could as not only did we lose a significant sum of money we also lost a vast amount of time chasing them to deliver on the product they promised.

Overall a disaster that Pape Ventures couldn’t be bothered to fix. That attitude is unfortunately endemic. One side note is that the staff in the form of Andrew and Karen are very good but their hands are tied by poor management. A big shame. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Not pleased"
What do you like best about Subscription Genius?

Idea is good but poorly executed. The aesthetics of the site are nice but the UX is bad. Review collected by and hosted on G2.com.

What do you dislike about Subscription Genius?

I was hired by a company to handle data entry into this website. The company had thousands of promo codes for Subscription Offers in a spreadsheet. Turns out there is no import feature at all. There isn't even pagination! The page loads all the records at once for some reason. It also hits a PHP script to retrieve an image for each one. Wow that's a lot of database requests! So I had to write an automation script to do the importing. The fact that the page takes forever to completely load made verifying the state of the page very difficult. I actually had to use AdBlock to remove images from the page in order for the page to completely load. Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by Subscription Genius.

STANDARD

$199
per month

PLUS

$299
per month

PREMIUM

$499
per month
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