--- title: Staffbase Reviews meta_title: 'Staffbase Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 248 reviews by the users' company size, role or industry to find out how Staffbase works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 248 scale: '5' date_modified: '2026-07-17' parent_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications --- # Staffbase Reviews **Vendor:** Staffbase **Category:** [Employee Communications Software](https://www.g2.com/categories/employee-communications) **Average Rating:** 4.6/5.0 **Total Reviews:** 248 ## About Staffbase Staffbase is the first AI-native employee experience platform. Staffbase enables HR, IT and internal communication teams to reach, connect and engage all employees - from headquarters to the frontline. Our multi-channel solution connects companies through a fully-branded employee app, a modern intranet, an email newsletter solution, SMS, digital signage, Microsoft 365 integrations – and through new agentic experiences such as personalized podcasts and a conversational assistant. All channels are powered by a single platform with an end-to-end AI foundation. Communicators across an organization can use Staffbase to deliver targeted, hyper-personalized content to employees wherever they are and in over 75 languages. For employees, Staffbase is the front-door to their digital employee experience, where they can access company information, business applications and other resources and tools for their daily work. Staffbase aligns employees behind a common purposes and drives, engagement, productivity and retention. Serving 2,000 customers in over 50 countries, including Adidas, Alaska Airlines, DHL, MAN Truck & Bus, and Whataburger, Staffbase connects over 16m employees globally. Staffbase was founded in 2014 and is headquartered in Chemnitz, Germany, and New York City. It is a global business with over 750 employees and major locations in Germany, the UK, the United States and Australia. ## Staffbase Pros & Cons **What users like:** - Users praise Staffbase for its **user-friendly interface** , making it easy for anyone to navigate and utilize effectively. (12 reviews) - Users value the **responsive customer support** from Staffbase, providing quick solutions and comprehensive assistance throughout the process. (9 reviews) - Users praise the **intuitive interface** of Staffbase, enabling quick adoption and ease of use for all team members. (9 reviews) - Users appreciate the **easy access** provided by Staffbase, enhancing communication and engagement for all employees. (6 reviews) - Users love the **user-friendly interface** of Staffbase, making it easy for everyone to navigate and use effectively. (6 reviews) - Users appreciate the **exceptional support and features** of Staffbase, enhancing ease of use and collaboration. (5 reviews) - Users find the **implementation and support team incredibly helpful** , ensuring smooth onboarding and prompt issue resolution. (5 reviews) - Collaboration (4 reviews) - Communication (4 reviews) - Customization (4 reviews) **What users dislike:** - Users note the **limited customization** options in Staffbase, making tailored experiences more challenging than expected. (2 reviews) - Users feel that the **limited design options** of Staffbase detract from its overall visual appeal. (2 reviews) - Users find the **limited multimedia features** of Staffbase lacking, missing essential tools for effective communication. (2 reviews) - Users find the **limited options** for layout and features in Staffbase lacking essential functionalities and improvements. (2 reviews) - Users feel that Staffbase lacks some **obvious features** like average reach analytics and sorting options in directories. (2 reviews) - Organizational Challenges (2 reviews) - Admin Limitations (1 reviews) - Users find the **complex setup** of Staffbase requires significant time and resources for effective deployment. (1 reviews) - Users feel the **folder organization is limited** and struggle with content management features like drag-and-drop and resizing. (1 reviews) - Customization Difficulty (1 reviews) ## Staffbase Reviews ### 1. Intuitive user experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2022 **What do you like best about Staffbase?** Your can use your own device to log-in from all over the world **What do you dislike about Staffbase?** Chat function and calender function are very basic compared to other solutions. **What problems is Staffbase solving and how is that benefiting you?** Staffbase brings digital communication to your own mobile device to stay updated with everything going on in your company ### 2. #1 employee communications platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2022 **What do you like best about Staffbase?** our Customer Success Manager, nice design **What do you dislike about Staffbase?** There is nothing which we dislike about Staffbase **What problems is Staffbase solving and how is that benefiting you?** Communication between headquarter and employees in different locations, communicate important informations ### 3. User friendly + great team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** March 29, 2022 **What do you like best about Staffbase?** The availability of the team and how quick they answer our emails **What do you dislike about Staffbase?** The limitations of the analytics (selecting a period of time) **What problems is Staffbase solving and how is that benefiting you?** We developed an internal app for our employees so that we can communicate directly with them. ### 4. The ideal platform for digital communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** December 01, 2020 **What do you like best about Staffbase?** very good project planning, great, friendly, helpful, and competent team. **What do you dislike about Staffbase?** I would wish for telephone availability. **What problems is Staffbase solving and how is that benefiting you?** Significantly increased availability of employees. Productivity at work enhanced. Closer teamwork through more communication. ### 5. Launch of International employee app **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2022 **What do you like best about Staffbase?** Highly developed solution, very skilled and friendly support staff, ease of use, intuitive administration. **What do you dislike about Staffbase?** Integration in preexisting IT-platforms remains to be decided / resolved. **What problems is Staffbase solving and how is that benefiting you?** Lower barriers for employee access to corporate information internationally. Generate local content for global distribution. ### 6. Very satisfied with the product and the team from Staffbase **Rating:** 5.0/5.0 stars **Reviewed by:** Ralf R. | Leiter Unternehmenskommunikation, Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2021 **What do you like best about Staffbase?** We have only had the best experiences with Staffbase. We were able to implement our employee app in our company very quickly with the Staffbase team. A relatively large number of employees have registered or downloaded this app. We use it quite diversely and news or other posts are published daily. The app is very well received, used, and appreciated by the employees. The app is indispensable for us! The support from the Staffbase team is excellent for us. When help is needed, support is offered very quickly. Regular and planned exchanges with personal support, where accumulated questions are clarified and ideas are exchanged, underline the offering. **What do you dislike about Staffbase?** There is really nothing that I would have to rate negatively. **What problems is Staffbase solving and how is that benefiting you?** Our communication within the company has improved and also been simplified through the product of the MA app. ### 7. Referral **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2022 **What do you like best about Staffbase?** Responsiveness the Team was ALWAYS prepared to assist as needed. **What do you dislike about Staffbase?** I can not think of anything we actually disliked. **What problems is Staffbase solving and how is that benefiting you?** Most issues (there were no problems) were solved on the spot or very shortly after our calls. ### 8. For internal communication, the Staffbase employee app is a gamechanger! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** September 06, 2021 **What do you like best about Staffbase?** The platform is a real asset for quick and uncomplicated exchange with our employees. I especially like the amount of plugins that are available and the possibility to build the platform in the backend without technical knowledge. And if you do need help, the customer support is insane - fast, solution-oriented and super friendly - simply top! **What do you dislike about Staffbase?** Nothing comes to mind right now. Maybe that videos with high amount of data led to larger loading times but Staffbase is constantly evolving, and the app gets better with every release. **What problems is Staffbase solving and how is that benefiting you?** Reaching and connecting all locations and employees without desktop access was the challenge, as well as offering all employees the possibility of dialog. ### 9. Great tool, much appreciated by our workforce **Rating:** 4.5/5.0 stars **Reviewed by:** Ilse V. | Internal Communication Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2021 **What do you like best about Staffbase?** The tool is very user-friendly for the end-user, the employees like it **What do you dislike about Staffbase?** Nothing yet, as we're still in the roll-out phase **Recommendations to others considering Staffbase:** Great solution! **What problems is Staffbase solving and how is that benefiting you?** As we are an airline, it's difficult to reach all employees as many of them are on the field. With the app, this can easily be realized and we can reach all of them with company news ### 10. Easy to use. Works well with Outlook. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2021 **What do you like best about Staffbase?** Very user-friendly for people who are not tech savvy. Good templates and easy ability to create your own. **What do you dislike about Staffbase?** Sometimes links in emails come through broken, even if they weren't in the draft. **What problems is Staffbase solving and how is that benefiting you?** Capturing data for our internal emails has greatly benefited us. We've found places to cut back on email and increased usage of our intranet. ### 11. Comfortable app - a gain for our internal communication **Rating:** 4.5/5.0 stars **Reviewed by:** Christian W. | Referent Öfflichkeitsarbeit, Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2021 **What do you like best about Staffbase?** A great team, friendly staff, and fast service combined with a strong app. The app helps us make our internal communication clearer and significantly faster. This way, we reach employees whom we could otherwise only inform indirectly and with considerable time effort. Additionally, there is direct interaction through comments and the chat and group chat functions. Furthermore, the app runs very stably - it is almost always online. **What do you dislike about Staffbase?** The admin access on the smartphone, unlike the PC version, is unfortunately very limited. Thus, basic functions are difficult to operate on the go. Otherwise, we are very satisfied with the app, and although occasional delays in uploading images or similar occur, they don't really bother us. **What problems is Staffbase solving and how is that benefiting you?** As a company in the healthcare sector (These facilities include the Christophorus Clinics as a specialized hospital and the Clinic at Schlossgarten as a specialized hospital for psychiatry and psychotherapy. Our hospitals in Coesfeld, Dülmen, and Nottuln work together in providing excellent professional care as well as in a respectful human interaction. In the three senior homes, our staff take care of our residents with care and a holistic approach. The mobile care service VICA supports our patients in living as independently as possible at home in a familiar environment for as long as possible.) we are now reaching employees whom we would otherwise only reach through detours. And this quickly and flexibly across "facility boundaries." ### 12. Best Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2021 **What do you like best about Staffbase?** The tool itself is easy to use and navigate. Anytime I hit a snag, our customer service manager or the customer service team was super quick to answer and support. **What do you dislike about Staffbase?** The basic survey feature only includes one question, but you can purchase the premium version which allows you to have additional questions. **What problems is Staffbase solving and how is that benefiting you?** We are using Staffbase to improve our communication throughout the organization. With the Dashboard views, we are able to see the level of engagement and reach for our employees which has been very useful. ### 13. Staffbase Checks All The Boxes! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 25, 2021 **What do you like best about Staffbase?** Staffbase allows us to bridge our communication gap in our company. Staffbase allows our intranet to be manipulated on the fly with little to no effort, and be available on almost any mobile device/pc. Information is available right at employees' fingertips. **What do you dislike about Staffbase?** Getting solidified number pricing from the sales team was an obstacle. **Recommendations to others considering Staffbase:** Staffbase was a breeze during implementation, and their team is knowledgeable and well mannered. Developing in Staffbase is one of the most fluid experiences I have ever had. That, paired with the solutions it offers for our agency, Staffbase was a no brainer. **What problems is Staffbase solving and how is that benefiting you?** Communication barriers are being crushed, the out-dated intranet is now refreshed and more intuitive. Employee engagement is sky rocketing with a platform to share ideas and become involved like never before. ### 14. Professional and well structured. **Rating:** 5.0/5.0 stars **Reviewed by:** Marco S. | Head of Lean and digital Innovation, Enterprise (> 1000 emp.) **Reviewed Date:** February 05, 2021 **What do you like best about Staffbase?** Staffbase has clearly specified what we have to deliver in order to be able to launch the app on time. The weekly exchange via Zoom was also very helpful. In addition, we were able to contact Staffbase at any time by phone or via zoom to get our questions answered. Wishes and suggestions for future developments are also recorded and examined. Even after the app has been launched, it is possible to contact the Customer Success Manager if you have any questions. **What do you dislike about Staffbase?** The only thing I would improve would be the introduction to the Experience Studio at the beginning. Here you should first explain the structure and the set-up and only then show how to create articles. **Recommendations to others considering Staffbase:** Since the Staffbase solution has a modular structure, I recommend starting small and then adding and developing additional modules over time. Through the assigned Customer Success Manager, you have access to competent support at any time, which supports you up to go-live and beyond. **What problems is Staffbase solving and how is that benefiting you?** Basically there were beginner questions that were answered competently. Staffbase also helped us proactively in the creation of content and pages and for example, independently created some sample pages for a better view, which we could use as a basis for further development. ### 15. App development **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2021 **What do you like best about Staffbase?** It's easy to learn. Staffbase support has been awesome. **What do you dislike about Staffbase?** Just a couple of minor things. Nothing that I would really say I dislike. **What problems is Staffbase solving and how is that benefiting you?** Communication in our company. We have several locations. This helps us get them all on the same page. ### 16. Excellent App - small things could be added to be perfect **Rating:** 4.5/5.0 stars **Reviewed by:** Markus G. | Head of Digitization, IT and Qualification, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2021 **What do you like best about Staffbase?** high flexibility in the toolbox to create your company app AND complete and well-designed implementation process to start the usage for the organization **What do you dislike about Staffbase?** The chat function is not developed to the end and seems to be not the focus of further development SSO integration capability to other pages and platforms of the organization **What problems is Staffbase solving and how is that benefiting you?** Communication to our blue color staff The entire organization can access simple and everywhere company information - beneficial when people work at the construction sites all over the place ### 17. Getting an employee app live and rolled out in 3 months? Yes, they can. **Rating:** 4.5/5.0 stars **Reviewed by:** Christian L. | Head of IT SW development, Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2021 **What do you like best about Staffbase?** Super friendly project support team consisting of 1 project lead, 1 technical lead and 1 content lead Plattform is stable, state of the art and supporting any operating system and browser that our folks use. The initial intention from us, as the IT group within the organization, was "not doable in 3 months". The staffbase team was proving us wrong. The onboarding of our 1.300 users through Azure Actice Directory and the SCIM technology was done in minutes. A few hickups were resolved by the technical support from Staffbase together with our AD administrators. App build and management through the common app stores is managed by Staffbase. **What do you dislike about Staffbase?** There's nothing to dislike. No organizational, technical, or content issue arised. All that needs to be done is to get all parties from your own organization involved. For us this has been Marketing, HR and IT. **What problems is Staffbase solving and how is that benefiting you?** - start our communication to our bluecollar workers - enhance our interactivce and bi-directional communication to all employees - provide easy to use self services from HR and IT - digital signate to go - make Intranet content available to anyone without a company computer - have a simple communication platform for our employees ### 18. Staffbase is Perfect for Business Apps **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Defense & Space | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2021 **What do you like best about Staffbase?** The best thing about the Staffbase product I like is the admin interface. It is easy to use and simple to make quick changes so that your employees stay up to date with notifications and information. **What do you dislike about Staffbase?** I have not found anything or feature yet that I have disliked. **Recommendations to others considering Staffbase:** Do not hesitate, use Staffbase base for your App needs. **What problems is Staffbase solving and how is that benefiting you?** We worked out some menus issues but that was a quick solution. Then benefit is the instant communication we can relate to our employees at a moment's notice. ### 19. Excellent employee app - one platform for everyone **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2021 **What do you like best about Staffbase?** Employees are at the center of the software. Perfect solution for personalization of infos, building user groups and many plug-ins out of the box to create a user-friendly experience. Very helpful and friendly staffbase team. **What do you dislike about Staffbase?** Long waiting time for the development of urgently needed and frequently suggested improvements (idea portal), e.g. file manager. **What problems is Staffbase solving and how is that benefiting you?** Our core goal was to integrate our non-desk employees. Finally, we can reach them just as quickly and consistently as the office staff. In addition, we will soon provide our driving personnel with the duty schedule in the app (data source SAP). ### 20. Intuitive, but not entirely polished system with a lot of visibility and customization possibilities **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Motion Pictures and Film | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2021 **What do you like best about Staffbase?** A lot of visibility settings, I like the group system a lot because they allow an extensive amount of use cases. The design looks very clean and modern, and the experience studio is a very intuitive backend to use. **What do you dislike about Staffbase?** While some features seem very thoroughly developed, some basic and essential features are somehow lacking or only available through complicated API calls. The calendar plugin is the perfect example for this, it's missing basic features like repeated events for instance. **What problems is Staffbase solving and how is that benefiting you?** We are using it for an intranet solution for our company. **Official Response from McKenzie Fritz:** > Hi there, Thank you for taking the time to review Staffbase! We're glad to hear you've had a positive experience with our product and team. As you mentioned, we work hard to make sure our platform is as simple and useful as possible for both internal communication teams and employees. But we also know there's always room for improvement! In fact we just updated our Calendar this spring with Release 4.7! More on that below. We'd like to keep the momentum going and better understand how we can support your organization. If you haven't already, please reach out to your Customer Success Manager. Thanks again for your feedback. We look forward to continuing to work together! McKenzie & the Staffbase Team ### 21. Great tool and collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2021 **What do you like best about Staffbase?** Staffbase supported us as a company in the creation of the internal communication platform right from the start and gave us great support with the structured onboarding process during the introduction of the platform. We also chose Staffbase as a partner, because as a company, we continue to receive support after the introduction of the platform in order to make internal communication in the company a success. **What do you dislike about Staffbase?** There's really nothing to complain about. **What problems is Staffbase solving and how is that benefiting you?** Staffbase helps us to optimise internal communication across locations in our company and to network our employees with each other. ### 22. Internal application for railways company **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2021 **What do you like best about Staffbase?** Easy to use solution for internal communication, especially with non-desk employees Complete personalization, lots of widgets and functionalities for a user-friendly experience Usually good, friendly and fast customer support **What do you dislike about Staffbase?** Long waiting time for development of much needed and frequently suggested improvements A lot of features and upgrades require additional budgets Analytics tool (additional feature) is very basic **What problems is Staffbase solving and how is that benefiting you?** About 60% of our workforce are non-desk workers, so internal communication is quite a challenge. With Staffbase, we found a tool that gives us the possibility to communicate with every member of the company. **Official Response from McKenzie Fritz:** > Hi there, Thank you for taking the time to leave Staffbase a review. We're happy to hear you've had a good experience with us. We know how important measuring communications is for our IC pros and we're proud to support them with our industry-leading analytics. More on that here: So, we were a bit surpirsed by your comment and would like to better understand your concerns. Please reach out to your Customer Success Manager, so we can find a way to support you on this topic. Thanks again for taking the time to review and looking forward to continuing to work together! Best, McKenzie & the Staffbase Team ### 23. #AnyTimeAnyWhereAnyDevices **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2020 **What do you like best about Staffbase?** Staffbase helped us to minimize the use of email, to reach all employees located in different Countries across the World **What do you dislike about Staffbase?** Small requests regarding the management of the dashboard **What problems is Staffbase solving and how is that benefiting you?** Be able to communicate with the entire company population and integrate all our systems in one "hub" ### 24. App-lause for Staffbase! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2021 **What do you like best about Staffbase?** I love the ability to push and manage posts. The widgets enable a lot of easy customization. And the staff are amazing! **What do you dislike about Staffbase?** I wish it had fewer administrative limitations and more ways to sort users **What problems is Staffbase solving and how is that benefiting you?** We have a broad stakeholder group who are not our employees (we are an airport) and until the app, we had limited direct lines of communication to them. The Staffbase employee app has been a tremendously useful tool during the pandemic and we are grateful it was implemented prior to the onset of COVID-19. Airports are a unique organization with thousands of employees who do not share the same employer, so without built-in communication infrastructure, messaging to them in a way that is consistent, reliable and timely is virtually impossible. With the employee app, we have set up news channels, alerts, shortcuts into other applications that airport employees use – and some fun content as well. We have a long way to go to truly take advantage of everything the app offers, but for now, it helps us deliver critical messages to employees about airport operations and all things pandemic that affect every person who works here. ### 25. An app for everyone's needs **Rating:** 5.0/5.0 stars **Reviewed by:** Pierina E. | Corporate Publisher & Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2021 **What do you like best about Staffbase?** Staffbase is a very intuitive tool that offers various possibilities to provide employees with an appealing and user-friendly app. The team at Staffbase is very supportive and did a very good job guiding us through the launch. The many possibilities that allow the app to be designed according to one's own needs and to be adapted relatively easily and independently at any time is what we probably like best. **What do you dislike about Staffbase?** At the beginning it was a bit difficult to keep track of all the possibilities because there are so many. But once you get to grips with it, designing the pages is very easy. **What problems is Staffbase solving and how is that benefiting you?** We still have certain problems with the connection to other applications and the associated single sign-on issue. However, the numerous advantages outweigh these issues. ### 26. It's easy to use as editor. **Rating:** 4.5/5.0 stars **Reviewed by:** Frank F. | Pressesprecher, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2021 **What do you like best about Staffbase?** Compared to other programs with which we fill our Internet pages, for example (Typo 3), we value the simple, uncomplicated and good handling of the app - among other things through the widgets. **What do you dislike about Staffbase?** Some plugins (for example the menu) are not to our taste - but all plugins we want to use at the moment are fine. **Recommendations to others considering Staffbase:** Easy to use - good effect in the company. **What problems is Staffbase solving and how is that benefiting you?** We have improved communication with our operational employees. And we have succeeded in strengthening the sense of belonging in the company. In the corona pandemic, we avoided the accumulation of larger groups by using the APP when planning encounters. ### 27. Staffbase utilization and focus **Rating:** 3.5/5.0 stars **Reviewed by:** Myron M. | Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2021 **What do you like best about Staffbase?** Ease of content creation and the ability for non IT professionals to create pages. **What do you dislike about Staffbase?** Nothing in particular, the App itself is great, however when launching Staffbase extra time needs to be taken to determine what specific role the application will play in corporate communication, what specifics gaps it's meant to fill and clear direction as to the content an employee should expect to receive on the platform. **What problems is Staffbase solving and how is that benefiting you?** This is a core question, what specific gaps in communication or employee engagement is Staffbase meant to fill. There is certainly a lot of potential when using this platform. I believe once fully realized the benefits will be targeted communication and employee engagement. ### 28. Great software and friendly staff. **Rating:** 4.5/5.0 stars **Reviewed by:** Michael Z. | Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2020 **What do you like best about Staffbase?** The software itself is very user friendly without a steep learning curve. So every participant in our company can quickly create necessary content. With the built -in editor and very good preview function it's simple to create not only informative content but appealing content as well. Staffbase has a great customer support. It's fast and you always will get a proper solution. I've never felt being alone having a request or an issue. Everyone at Staffbase is very friendly and tries to help you as best as they can with a solution in mind. **What do you dislike about Staffbase?** The interaction between pages and menu could be better but somehow you're always able the create an intuitive navigation. **What problems is Staffbase solving and how is that benefiting you?** As a multinational cooperation with a lot of blue collar workers we solved the challenge to reach all of our employees with our internal communications. Therefore despite of equipment used, country, hierarchy and team level we all are staying connected. ### 29. Great platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2021 **What do you like best about Staffbase?** The platform is very simple to use, easy to learn or teach and you can get results in minutes. Customer support is fabulous. It provides results as a user end it's easy to use and navigate. I can't give this platform enough praise. **What do you dislike about Staffbase?** That we didnt find it earlier. I can't complain about anything - the team ave supported us every step of the way to create the patfomr we needed and wanted for our staff **Recommendations to others considering Staffbase:** Think about what you want and book a demo with the team, you will not be disappointed. **What problems is Staffbase solving and how is that benefiting you?** Staff engagement, we have gone from having 40% readership of our newsletter to 80% signed up and about 60-70% of staff now interacting with our communications. ### 30. Good product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2021 **What do you like best about Staffbase?** Multiple platform availabilty for our staff. Seems user friendly. **What do you dislike about Staffbase?** Difficult to customize for business practices, will not allow certain plugins that might be handy such as weather alerts. **Recommendations to others considering Staffbase:** Be sure to have a robust engagement plan for employees. **What problems is Staffbase solving and how is that benefiting you?** None really so far, staff seem to be enjoying the product. It is a useful way for staff to connect. **Official Response from McKenzie Fritz:** > Hi there, Thank you very much for taking the time to leave us a review! We're happy to hear you're satisfied with our team and product. We wanted to follow up on your point about customization. We know how important it is for employees to have quick, easy access to crucial tools and services. That's why Staffbase has numerous options for customers to shape their Staffbase platform to their exact business needs. We have a growing list of pre-built connectors for systems like Microsoft 365, SAP, or Workday and the option to include a launchpad within Staffbase to seamlessly link tools and services using SSO. We can also support a complete data connection to your in-house systems using our open APIs. In any case, we want to help you find the best option for your organization. If you'd like to hear more about any of these possibilities, please reach out to your Customer Success Manager. We'll also link a page on how Staffbase supports HR teams below. Thanks again for working with us and your great review! Best, McKenzie & the Staffbase Team ### 31. Helpful, friendly staff and easy to use features **Rating:** 3.5/5.0 stars **Reviewed by:** Lindsay K. | Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2020 **What do you like best about Staffbase?** The availability of customer support to help me navigate the back end of program. I have weekly check-ins with my rep about any questions I have and she's very responsive outside of those check-in times as well. **What do you dislike about Staffbase?** Some parts of the site aren't always available in a way that makes sense for my company. For example, sending push notifications to just those who sign up for it. So we either make do without that feature or I have to come up with a work-around. There do seem to be fewer issues the more time I spend using it. **What problems is Staffbase solving and how is that benefiting you?** We can reach frontline workers who don't sit at a desk all day, whether it's about company updates or to spotlight specific employees. We also want it to be a one-stop shop for staff to visit if they need to access the link to benefits or their paystub. Most valuable is probably that using an app on their phones that has a link to the timeclock supports a safer workplace in the time of COVID. ### 32. Excellent software provider with user-friendly solution **Rating:** 5.0/5.0 stars **Reviewed by:** Maximilian J. | Division Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2021 **What do you like best about Staffbase?** - the project support - the user-friendly backend - the competence of the team - the conversion rate **What do you dislike about Staffbase?** - there were no problems with the Software **Recommendations to others considering Staffbase:** excellent software **What problems is Staffbase solving and how is that benefiting you?** - increase in transparency - speed of communication - providing an innovative solution ### 33. Professional onboarding process - excellent app **Rating:** 5.0/5.0 stars **Reviewed by:** Joachim H. | Head of PR & communication, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2021 **What do you like best about Staffbase?** Intuitive and easy to use content management system (Experience Studio). Intuitive and easy to use app that led to high engagement rates. **What do you dislike about Staffbase?** Nothing really. There were just some minor use cases that did not work - but no big deal. **What problems is Staffbase solving and how is that benefiting you?** The Staffbase app is used as an employee app. It helps to get relevant content to our blue collar workers, who have no or just restricted access to our intranet platform. ### 34. Very good product **Rating:** 5.0/5.0 stars **Reviewed by:** Roberto K. | Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2020 **What do you like best about Staffbase?** - very good usability for the employees - good configurable and extensions possible with custom add-ons - good developer api - very good and fast staffbase support for bugs / wishes - good integration with other tools possible - chat for direct communication with all employees **What do you dislike about Staffbase?** - sometimes not all things configurable in admin interface, (email for user) but the staffbase team is working on and in further version it will be available - overall no cons for the product **Recommendations to others considering Staffbase:** Try it - you won't regret it ;-) **What problems is Staffbase solving and how is that benefiting you?** - with Staffbase we have a very good plattform to give information directly to the employees. - digitizing workflows, for example "booking company car, order food, hr services..." - tool for planning work (shift plans for production etc) - inform all employees world wide - intranet solution ### 35. Great app for personalised Internal Communications **Rating:** 4.5/5.0 stars **Reviewed by:** Kim H. | Digital Learning Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2020 **What do you like best about Staffbase?** I love the look & feel of the app and the option to personalise the app for (conditional) user groups. We have a lot of news channels and pages so the app is as relevant as possible for our customer service employees. It's very easy to make someone editor of a news channel so for example a Team Leader can communicate to his own team without giving him administrator rights of the whole app. I can do a lot in the back end of the app, but if I need help I know a friendly Staffbase customer care agent will help me out. **What do you dislike about Staffbase?** We use different spaces to personalise communication. I would love for it to be possible to communicate something in a news channel in the the All Employees space and make this news post appear in some specific homepages in the personalised spaces. Also some more widget options, a snooze function for the push notifications and more interaction possibilities would be great. But there's nothing I really dislike. **What problems is Staffbase solving and how is that benefiting you?** With the Staffbase app we can communicate to all our internal and external customer service employees in an easy way. And just as important: they can communicate with each other. **Official Response from McKenzie Fritz:** > Hello Kim, We really appreciate your fantastic review and are glad you've had so much success with your app! Since "more widget options" are on your wishlist, we immediately thought of you with our latest update (Release 4.5). We think you're really going to like the widgets for MS 365, and the new way you can add convenient plugins directly to your pages. If you have any questions about the new updates or want to talk strategy, please reach out to your Customer Success Manager. We're looking forward to continuing to work together. All the best, McKenzie & the Staffbase Team ### 36. Employee App **Rating:** 5.0/5.0 stars **Reviewed by:** Lena K. | Employee of Marketing and Communication, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2021 **What do you like best about Staffbase?** With Staffbase, we have been able to introduce a modern solution for our internal communication. We are able to form our employee app according to the needs of our company departments and of our employees. Competent and friendly employees help with the development and continue to accompany you afterwards. The Support-Team helps to find a solution for any **What do you dislike about Staffbase?** I have nothing to complain about so far. **Recommendations to others considering Staffbase:** We can recommend an employee app from Staffbase to anyone who wants to improve internal communication. **What problems is Staffbase solving and how is that benefiting you?** With the app, we are able to go beyond traditional internal communication channels. Staffbases employee app helps us to reach out to our employees - especially to those who do not have an email address. ### 37. Lovin' it! **Rating:** 5.0/5.0 stars **Reviewed by:** Krista S. | S, Enterprise (> 1000 emp.) **Reviewed Date:** May 18, 2021 **What do you like best about Staffbase?** The flexibility to communicate the way your organization needs you to. **What do you dislike about Staffbase?** The only constructive feedback I would give is to make the Pages organizable like the News now is. **What problems is Staffbase solving and how is that benefiting you?** We have regular calls with Staffbase, and they provide great feedback on releases, KPIs, etc. ### 38. An easy way to reach ALL staff, to motivate, engage and inspire our people **Rating:** 4.5/5.0 stars **Reviewed by:** Cheryl D. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2020 **What do you like best about Staffbase?** The on-boarding process was thorough and quick. We needed to act fast, to ensure we were reaching all staff, especially under current circumstances. The usability of the App is very easy. You can structure the App the way that suits your business. The ability to send messages to all staff, makes pushing out important company messages super easy. All employees now have a voice too, having the ability to share with each other, in lots of different ways. **What do you dislike about Staffbase?** I have not come across any major dislikes yet! There are some new features coming soon, which will enhance our experience. **Recommendations to others considering Staffbase:** Having a look at how other companies are using the App, gives great insight into the possibilities. **What problems is Staffbase solving and how is that benefiting you?** The ability to reach all staff quickly with important messages, plus the ability to bring staff together to show our Sika Spirit too! ### 39. Staffbase for global enterpises **Rating:** 4.5/5.0 stars **Reviewed by:** Niclas L. | Business Architect, Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2021 **What do you like best about Staffbase?** Easiness of use and focus on a few critical business cases **What do you dislike about Staffbase?** The APIs have been immature and not very well documented during our implementation journey. **What problems is Staffbase solving and how is that benefiting you?** We can now communicate with all employees around the world. This includes persons that usually do not use central IT solutions. ### 40. A team that focuses on customer outcomes **Rating:** 5.0/5.0 stars **Reviewed by:** Matt K. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2020 **What do you like best about Staffbase?** The platform is ever evolving and the team are keen to hear the views of all customers. The team at Staffbase are completely focused on the outcomes that I want to deliver and have supported me to achieve this. **What do you dislike about Staffbase?** Payment plans based on number of users - I don't feel this is as transparent from a pricing perspective. **Recommendations to others considering Staffbase:** I looked at various "app developers" - Staffbase focus on supporting organisations to solve business issues and improve engagement. The solution is good value for money. **What problems is Staffbase solving and how is that benefiting you?** Communication and connecting people, giving everyone a voice. Some of the widgets allow much greater user interaction than originally thought e.g. events The chat features allow teams to move away from Whatsapp. The launchpad and links features mean that the app becomes the gateway to all other apps/websites. **Official Response from McKenzie Fritz:** > Hi Matt, We're so glad to hear your great feedback, particularly about our Customer Success team! As you mentioned, we work really hard to be a strategic partner and make sure our solutions are the best fit for your organization. That applies to pricing, too. We want to ensure all our customers feel well-informed about our pricing structure. If you would like more clarification or information surrounding the topic, please reach out. We really appreciate working with you. All the best, McKenzie & the Staffbase Team ### 41. Authentic, creative and innovative partner for your internal communication processes. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2021 **What do you like best about Staffbase?** Lots of creative ideas, fast support.... **What do you dislike about Staffbase?** Can´t think of negative aspects atm..... **What problems is Staffbase solving and how is that benefiting you?** With Staffbase we found a solution to implement an innovative platform for our internal communication processes in form of an mobile application and the well equipped intranet via desktop. Besides the technical aspects, they also have lots of ideas how to structure contents and how to find creative content ideas to increase the engagement amongst the employees. With our app & intranet, all employees (desktop workers and production/logistics workers) have the same access to all important information, and everybody has the chance to express own opinions and give feedback. ### 42. easy and successful **Rating:** 5.0/5.0 stars **Reviewed by:** Jonas H. | Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2021 **What do you like best about Staffbase?** The app is easy to understand for both users and administrators. We use the app to send company information to our employees. The app is well received and used **What do you dislike about Staffbase?** Currently, no local programs can be linked in the Launchpad. Our challenge is to integrate non-desktop users into the app **What problems is Staffbase solving and how is that benefiting you?** Our challenge is to make information available to all employees as simply as possible. An active exchange between the company and employees should take place ### 43. Great platform for franchisee-communication **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas L. | Head of Communications & Marketing DACH, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2020 **What do you like best about Staffbase?** We started using the employer APP from Staffbase in 2017 and are extremely satisfied with the results. It helped us to connect better with our franchisees. Furthermore, the franchisees themselves could communicate more efficiently among each other and share successes, projects details and know-how. **What do you dislike about Staffbase?** So far, there is nothing, that I could name. **Recommendations to others considering Staffbase:** We can only recommend the APP from Staffbase for internal communication purposes. Since Staffbase on an ongoing basis published new releases, has many plugins to i.e. Microsoft it is a full comms-system. **What problems is Staffbase solving and how is that benefiting you?** As we are a decentralized organisation, the APP from Staffbase helped to overcome distances and to create a common belonging. ### 44. Corporate communication in the digital age **Rating:** 4.5/5.0 stars **Reviewed by:** Marco B. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2020 **What do you like best about Staffbase?** Due to the fast internationalization and the resulting growth in the number of employees, we were looking for new ways to optimize our corporate communications. So we started our search for a tool that reaches all employees worldwide, regardless of their location, and overcomes all language barriers. A tool which is accessible for our desktop employees and non-desktop employees. Furthermore, it was important to us to provide a tool that allows communication in all directions and encourages interaction. With Staffbase we have found exactly the right tool. We were able to roll it out in a few weeks with very little effort and quickly convince our employees worldwide of its advantages. During the whole process we had competent contact persons and best support at our disposal. Staffbase can be customized, offers a lot of design possibilities and thus gives freedom to be creative in the design. Smart plug-ins can be used to add nice features and it covers all basic data protection regulations. **What do you dislike about Staffbase?** There's not much to complain about. Staffbase covers our requirements in the widest possible sense. If we had a wish then an integrated document management system. This would enable numerous new use cases and bring a great added value. In addition, the chat could be further improved as it offers only the most basic functionality so far. An integrated store for plug-in expansion would also be interesting. **Recommendations to others considering Staffbase:** When introducing the tool, employees must be given a good explanation of the tool, the reasons why it is being introduced and what benefits are expected from it. **What problems is Staffbase solving and how is that benefiting you?** Easier global communication Improved employer brand Improved team spirit Better knowledge management Fast and easier access to employee feedback ### 45. Simple solution for internal communication with great support team! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2021 **What do you like best about Staffbase?** The key argument for choosing staffbase was the great app application as well as a reasonable desktop version. I like best how simple it is to navigate in the frontend as well as in the backend. **What do you dislike about Staffbase?** We haven't discovered any downsides yet. **What problems is Staffbase solving and how is that benefiting you?** We are improving our internal communication and keep our emploees informed about the projects we are working on. As 70% of our workers do not have a business email address the app is the only way we can reach out to them. ### 46. Diakon review of StaffBase **Rating:** 5.0/5.0 stars **Reviewed by:** William S. | Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2020 **What do you like best about Staffbase?** The various channels it offers; the launch support was excellent. StaffBase staff assisted in populating initial content and then as I became more familiar with the platform assisted me in learning how to make more-involved changes. They also helped with adding channels, explaining features and in familiarizing me with upload updates. I also appreciate the period reviews with staff, including explanations of new features. StaffBase staff members were very easy to work with. I am eager to investigate the new feature of Journeys, which may be especially helpful as we "onboard" new staff members in the highly competitive health-care employment market. **What do you dislike about Staffbase?** Not really anything at this point. It has served us well, especially as many of our direct-care staff do not have corporate email addresses. We are at approximately 50% adoption rate after four months, which is certainly good, and we are focused on increasing adoption rate. **Recommendations to others considering Staffbase:** Map out your needs and then present those to the StaffBase employees so that they can help to customize your app. **What problems is Staffbase solving and how is that benefiting you?** As noted, many of our direct-care staff members are not assigned corporate email addresses. Making certain key messages reached them was a significant issue. StaffBase has helped us to reach many of these employees, resulting in better engagement and dissemination of communication. ### 47. Simple & user friendly application with a great employee benefit **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2021 **What do you like best about Staffbase?** I loved how easy it was to set up the application. The Staffbase team supported us with the implementation, they are very courteous, patient and always trying to improve our experience. The app is very user friendly and intuitive. Is was the missing piece in our cross-department communication. It connects all 8 entities, either desktop workers or drivers in one place. The new internal communication way is highly appreciated by our staff. **What do you dislike about Staffbase?** I have not experienced any downside, everything works really well. **What problems is Staffbase solving and how is that benefiting you?** Intern communication, crisis management, connecting people, sharing information ### 48. Staffbase brings your people together! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2021 **What do you like best about Staffbase?** The best part of Staffbase is how user friendly it is. It also allows our company to bring together our employees from all around the nation who likely wouldn't interact otherwise. Communication is simple and you can have fun with it creating custom groups for people to share info in. **What do you dislike about Staffbase?** At this time the only minor thing I would change on Staffbase is the ability to have recurring events on the shared company calendar. **What problems is Staffbase solving and how is that benefiting you?** Staffbase is helping us bridge the communication gap between our employees across the nation. ### 49. Always there to help **Rating:** 5.0/5.0 stars **Reviewed by:** Dan L. | Marketing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2020 **What do you like best about Staffbase?** The team is always quick with an answer to help us on our way and introducing us to new ways to accomplish our goals. **What do you dislike about Staffbase?** There's not many. There have been an occasional instance where we were looking for a solution that couldn't be adapted into the Staffbase forum, but they will help us with a workaround. In many instances, the solution comes in the next update. They listen and keep adapting! **Recommendations to others considering Staffbase:** The hardest part is getting the buy-in from the employees to use the tool on a regular basis. To be a success you need to create fun and engaging content balanced with the information most needed. **What problems is Staffbase solving and how is that benefiting you?** We have 1,000 non-desk employees without company computers or laptops. Staffbase allows us to put messages into the literal hands of all our team members. ### 50. No. 1 App for internal communications **Rating:** 5.0/5.0 stars **Reviewed by:** Lukas S. | Leiter Marketing, Events und Kommunikation, Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2020 **What do you like best about Staffbase?** - very userfriendly - intuitive surface - top friendly and helpful staff - our users simply love it **What do you dislike about Staffbase?** Up- and download of larger data volumes (e.g. MP4-files) may last some time. **What problems is Staffbase solving and how is that benefiting you?** We manage to reach all our non-desk-workers in realtime and (on a voluntairy basis) people can even participate in what's going on in the company during their leisure time. A totally new dimension of employee experience. ## Staffbase Discussions - [I would love Staffbase to work as an internal employee bulletin board, where the current news and headlines that are available on staffbase online could be displayed on monitors within the facilities.](https://www.g2.com/discussions/37586-i-would-love-staffbase-to-work-as-an-internal-employee-bulletin-board-where-the-current-news-and-headlines-that-are-available-on-staffbase-online-could-be-displayed-on-monitors-within-the-facilities) - 1 comment, 2 upvotes - [View Staffbase pricing details and edition comparison](https://www.g2.com/products/staffbase/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-29+03%3A21%3A13+-0500&secure%5Bsession_id%5D=56428c9f-1a5b-468a-8159-200765e4001d&secure%5Btoken%5D=290cb4e1074194042d137b40643256de058041b5b5236a51dc88a5dacc94dd2e&format=llm_user) ## Staffbase Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Information Distribution** - News Feed - Newsletter - Notifications - Email - Multi-Channel Sharing **Administrative Tasks - Frontline Worker Communication Platforms** - Training & Learning Modules - Health & Safety Policies - Onboarding & Offboarding - Surveys & Feedback - Employee Services - Knowledge Management **Newsletter Interface Features - Internal Newsletter Software** - Feedback - Design - Content Embedding **Agentic AI - Employee Intranet** - Autonomous Task Execution - Adaptive Learning **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Employee Engagement** - Employee Generated Content - Confirmation - Comments - Inline Translation - Administrative Access - Content Interaction - Surveys (global & local) - Chat **Communication Features - Frontline Worker Communication Platforms** - Group Messaging - Private Messaging - Announcements - Emergency Notifications **Newsletter Management Features - Internal Newsletter Software** - Collaboration - Personalization - Archive **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Operations - Frontline Worker Communication Platforms** - Shift Scheduling - Insights & Analytics - Task Management - SOPs & Documentation **Administrative Features - Internal Newsletter Software** - Security - User Permissions - Compliance - Integration **User Experience & Accessibility - Employee Communications** - Native Mobile Application - Branded Experience - Personalized Ux Experience - Audience Management & Creation **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Content Distribution - Employee Communications** - Newsfeed - Newsletter Engine - Multi-Channel Sharing **Agentic AI - Frontline Worker Communication Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Additional Features - Employee Communications** - Emergency Notifications - Analytics - Integrations **Agentic AI - Employee Communications** - Cross-system Integration - Natural Language Interaction ## Top Staffbase Alternatives - [Simpplr](https://www.g2.com/products/simpplr/reviews) - 4.6/5.0 (361 reviews) - [Poppulo Employee Experience](https://www.g2.com/products/poppulo-employee-experience/reviews) - 4.3/5.0 (205 reviews) - [Workvivo](https://www.g2.com/products/workvivo/reviews) - 4.8/5.0 (2,611 reviews)