Squadcast Features

Administration

Change Management

Tools to track and implement required IT changes in a system.

Not enough data available

Asset Management

Tools to organize and manage all IT assets within an organization.

Not enough data available

Reports & Analytics

A means to view and analyze a large amount of data in order to gain business insights.

94%
(Based on 17 reviews)

Service Desk

Help Desk

A place for users to submit tickets when they require IT help.

97%
(Based on 5 reviews)

Incident Reports

Reports based on IT incidents so IT members can prioritize high risk issues and maintain a record of problems and how often they occur.

99%
(Based on 17 reviews)

Process Workflow

The ability to create flowcharts and other means to outline specific processes to ensure that all requirements are met.

92%
(Based on 17 reviews)

Management

Reporting

Provides graphics, dashboards, and general reporting around IT service, assets, and incidents.

Not enough data available

Administration Console

Provides administrative tools for routine maintenance, upkeep, and tracking.

Not enough data available

Access Management

Gives administrators control over user privileges and accessibility for IT assets.

Not enough data available

Asset Management

Gives administrators control over hardware and software resource allocation and tracking.

Not enough data available

Policy Dictation

Controls policies and configurations across business applications and hardware.

Not enough data available

Functionality

Ticketing System

Provides a service desk for users to submit tickets for IT-related issues.

Not enough data available

Performance Logging

Tracks action-by-action asset performance with machine- or human-readable logs.

Not enough data available

Alerting

Creates alerts when tracked assets encounter errors or performance issues.

Not enough data available

Automation

Automates repetitive tasks associated with IT service operations and maintenance.

Not enough data available

Squadcast Features

  • Reports & Analytics
  • Help Desk
  • Incident Reports
  • Process Workflow

Squadcast User Ratings

9.9
Ease of Use
Average: 8.5*
9.9
Quality of Support
Average: 8.5*
9.7
Ease of Setup
Average: 8.2*
* Incident Management Category
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