# SolarWinds IT Incident Response (Squadcast) vs Splunk On-Call Comparison

---
## Frequently Asked Questions

### What is the difference between Splunk On-Call vs SolarWinds IT Incident...?

Splunk On-Call stands out for its slightly higher G2 rating and Quality of Support score, while SolarWinds IT Incident... is noted for its broader reviewer base and alert management strength.

| [Splunk On-Call](https://www.g2.com/products/splunk-on-call/reviews) | [SolarWinds IT Incident...](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) |
| --- | --- |
| 4.5/5 (52 reviews) | 4.4/5 (310 reviews) |
| — | Mid-Market |
| 8.9 | 8.9 |
| 9.1 | 8.8 |
| Alerting System | Alert Management |



### How do the pricing models of Splunk On-Call and SolarWinds IT Incident... compare?

Splunk On-Call is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to SolarWinds IT Incident....

- **Splunk On-Call:** Reviewers highlight reasonable pricing and satisfaction with cost, especially after the acquisition, noting cost reductions and value for features.
- **SolarWinds IT Incident...:** Recent reviews praise transparent and flexible pricing, particularly the lack of minimum commitments and the ability to scale, but some mention that pricing can be high for bulk users or smaller teams.
- **Switching reasons:** Several reviewers switched from PagerDuty to SolarWinds IT Incident... due to challenges with PagerDuty’s pricing and customer support, citing better value and support as key factors.



### What are the best alternatives to Splunk On-Call and SolarWinds IT Incident...?

The top 3 alternatives to Splunk On-Call and SolarWinds IT Incident... are PagerDuty, xMatters, and Opsgenie.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Splunk On-Call](https://www.g2.com/products/splunk-on-call/reviews) | 4.5/5 (52 reviews) | — | Reviewers highlight reasonable pricing and cost reductions post-acquisition. | Alerting System |
| [SolarWinds IT Incident...](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) | 4.4/5 (310 reviews) | Mid-Market | Transparent, flexible pricing with no minimum commitment; some mention high cost for bulk users. | Alert Management |
| [PagerDuty](https://www.g2.com/products/pagerduty/reviews) | 4.5/5 (972 reviews) | Mid-Market | Reviewers cite pricing and customer support as switching factors to alternatives. | Incident Management |
| [xMatters](https://www.g2.com/products/xmatters/reviews) | 4.5/5 (786 reviews) | Enterprise | — | Integrations |
| [Opsgenie](https://www.g2.com/products/opsgenie/reviews) | 4.2/5 (54 reviews) | Mid-Market | — | On-Call Scheduling |



### Which IT Alerting features should I prioritize when comparing Splunk On-Call and SolarWinds IT Incident...?

Buyers should prioritize alert management, integrations, on-call scheduling, incident reporting, and ease of use when comparing Splunk On-Call and SolarWinds IT Incident....

- **Alert Management:** Splunk On-Call (3 all-time mentions), SolarWinds IT Incident... (50 all-time mentions).
- **Integrations:** Splunk On-Call (2 all-time mentions), SolarWinds IT Incident... (27 all-time mentions).
- **On-Call Services:** Splunk On-Call (2 all-time mentions), SolarWinds IT Incident... (20 all-time mentions).
- **Incident Reporting:** Splunk On-Call (1 all-time mention), SolarWinds IT Incident... (recent reviews highlight reporting as a feature).
- **Ease of Use:** Splunk On-Call (1 all-time mention), SolarWinds IT Incident... (47 all-time mentions).



### What are the pros and cons of Splunk On-Call vs SolarWinds IT Incident...?

Splunk On-Call’s headline strength is its alerting system, while SolarWinds IT Incident... is most recognized for alert management.

- **Splunk On-Call strengths:** Alerting System (3 all-time mentions), Configuration Ease (2), Customization (2), Flexibility (2), Incident Management (2), Integrations (2), On-Call Services (2), Analytics (1), Customer Support (1), Customizability (1), Ease of Use (1), Easy Integrations (1), Easy Setup (1).
- **Splunk On-Call trade-offs:** Limited Features (2), Missing Features (2), Notification Issues (2), Complexity (1), Complex UI (1), Difficult Customization (1).
- **SolarWinds IT Incident... strengths:** Alert Management (50 all-time mentions), Ease of Use (47), Integrations (27), Features (22), On-Call Services (20), Efficiency (19), Customer Support (18), Easy Integrations (15), Easy Setup (14), Reliability (13), Intuitive (12), User Interface (12), Automation (10), UX Design (9), Flexibility (8).
- **SolarWinds IT Incident... trade-offs:** Notification Issues (28), Alert Overload (20), Missing Features (11), Feature Issues (9), Call Issues (8).



### Is Splunk On-Call or SolarWinds IT Incident... better for small businesses?

SolarWinds IT Incident... is a better fit for small businesses, as recent reviews highlight its flexibility and transparent pricing for teams of varying sizes.

- **Splunk On-Call:** No largest segment data available; reviewers note reasonable pricing and flexibility, but some mention concerns about cost for smaller companies.
- **SolarWinds IT Incident...:** Largest segment is Mid-Market; reviewers from small and medium businesses praise its value, transparent pricing, and ability to scale without restrictive commitments.



### Which IT Alerting platform has better integrations?

SolarWinds IT Incident... is favored for integrations, with a higher all-time mention count and broader integration support in reviews.

- **Splunk On-Call:** Slack (8 all-time mentions), Jira, Statuspage (temporal-qualitative mentions).
- **SolarWinds IT Incident...:** Integrations (27 all-time mentions), with reviewers citing integrations with monitoring tools, Slack, and other major applications.



### How do Splunk On-Call and SolarWinds IT Incident... compare on customer support?

Splunk On-Call scores higher on Quality of Support, but the difference is below the materiality threshold, indicating near-parity between the two products.

- **Splunk On-Call:** Reviewers consistently praise responsive and helpful support, with a Quality of Support score of 9.1.
- **SolarWinds IT Incident...:** Reviewers highlight proactive and available support, with a Quality of Support score of 8.8.



### Which is easier to implement, Splunk On-Call or SolarWinds IT Incident...?

Splunk On-Call and SolarWinds IT Incident... are rated equally for Ease of Setup, both scoring 8.9, indicating parity in implementation experience.

- **Splunk On-Call:** Reviewers describe setup as straightforward, with easy integrations and configuration, though some note complexity in advanced scheduling.
- **SolarWinds IT Incident...:** Reviewers highlight easy implementation, quick onboarding, and helpful support during migration and setup.



### Which product has better Incident Reports?

SolarWinds IT Incident... is more frequently cited for Incident Reports, with reviewers highlighting its reporting features and higher all-time mention counts.

- **Splunk On-Call:** Incident reporting is mentioned in reviews, with 1 all-time mention and positive feedback on post-incident analysis and timeline features.
- **SolarWinds IT Incident...:** Reviewers frequently cite reporting as a strength, with recent reviews highlighting robust incident reporting and analytics capabilities.



| | SolarWinds IT Incident Response (Squadcast) | Splunk On-Call | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 310 | 52 | 
| **Largest Market Segment** | Mid-Market (49.8% of reviews) | Mid-Market (46.2% of reviews) | 
| **Entry Level Price** | $9.00 Per Month | -- | 

---
## Top Pros & Cons

### SolarWinds IT Incident Response (Squadcast)

Pros:
- Alert Management (50 reviews)
- Ease of Use (47 reviews)

Cons:
- Notification Issues (28 reviews)
- Alert Overload (20 reviews)

### Splunk On-Call

Pros:
- Alerting System (3 reviews)
- Alert Management (3 reviews)

Cons:
- Limited Features (2 reviews)
- Missing Features (2 reviews)

---
## Ratings Comparison
| Rating | SolarWinds IT Incident Response (Squadcast) | Splunk On-Call | 
|---|---|---|
  | **Meets Requirements** | 8.7 (264 reviews) | 8.9 (48 reviews) | 
  | **Ease of Use** | 8.6 (268 reviews) | 8.6 (48 reviews) | 
  | **Ease of Setup** | 8.9 (136 reviews) | 8.9 (31 reviews) | 
  | **Ease of Admin** | 8.9 (132 reviews) | 8.8 (31 reviews) | 
  | **Quality of Support** | 8.8 (237 reviews) | 9.1 (44 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (125 reviews) | 9.5 (28 reviews) | 
  | **Product Direction (% positive)** | 9.0 (251 reviews) | 9.0 (48 reviews) | 

---
## Pricing

### SolarWinds IT Incident Response (Squadcast)

#### Entry-Level Pricing

Plan: Pro 

Price: $9.00 Per Month

Description: Modern On-Call and Incident Response Management

Key Features:
- Role Based Access Control
- Custom Integrations via API
- Knowledge Base

[Browse all 3 editions](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/pricing)

#### Free Trial

Yes

### Splunk On-Call

#### Entry-Level Pricing

Plan: Custom Pricing

Price: --

Description: Create a customized plan to meet your specific needs.


[Browse all 4 editions](https://www.g2.com/products/splunk-on-call/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **SolarWinds IT Incident Response (Squadcast)** | 9.0/10 | 61 |
| **Splunk On-Call** | N/A | N/A |

#### Administration

| Feature | SolarWinds IT Incident Response (Squadcast) | Splunk On-Call | 
|---|---|---|
| **Change Management** | Feature Not Available | Not enough data | 
| **Asset Management** | Feature Not Available | Not enough data | 
| **Reports & Analytics** | 8.9 (48 reviews) ✓ Verified | Not enough data | 
| **IT Asset Management** | Not enough data | Not enough data | 
| **Knowledge Management** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Service Request Management** | Not enough data | Not enough data | 
| **Release Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **Ticket Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Problem Management** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Capacity Management** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 

#### Service Desk

| Feature | SolarWinds IT Incident Response (Squadcast) | Splunk On-Call | 
|---|---|---|
| **Help Desk** | Feature Not Available | Not enough data | 
| **Incident Reports** | 9.5 (55 reviews) ✓ Verified | Not enough data | 
| **Process Workflow** | 9.1 (49 reviews) ✓ Verified | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 

#### Management

| Feature | SolarWinds IT Incident Response (Squadcast) | Splunk On-Call | 
|---|---|---|
| **Reporting** | 9.1 (39 reviews) ✓ Verified | Not enough data | 
| **Administration Console** | 8.8 (39 reviews) ✓ Verified | Not enough data | 
| **Access Management** | 8.8 (36 reviews) ✓ Verified | Not enough data | 
| **Asset Management** | 8.9 (32 reviews) ✓ Verified | Not enough data | 
| **Policy Dictation** | 8.8 (34 reviews) | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 

#### Functionality

| Feature | SolarWinds IT Incident Response (Squadcast) | Splunk On-Call | 
|---|---|---|
| **Ticketing System** | Feature Not Available | Not enough data | 
| **Performance Logging** | Feature Not Available | Not enough data | 
| **Alerting** | 9.4 (42 reviews) ✓ Verified | Not enough data | 
| **Automation** | 9.1 (34 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | SolarWinds IT Incident Response (Squadcast) | Splunk On-Call | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Resource Allocation & Planning** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | SolarWinds IT Incident Response (Squadcast) | Splunk On-Call | 
|---|---|---|
| **Prioritization** | Not enough data | Not enough data | 
| **Service History** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Service Catalog** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Automated Responses** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Support Ticket Tracking** | Not enough data | Not enough data | 
| **Automated Routing** | Not enough data | Not enough data | 
| **Macros/Templated Responses** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Dashboard Creation** | Not enough data | Not enough data | 
| **Remote Access & Monitoring** | Not enough data | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **SolarWinds IT Incident Response (Squadcast)** | 8.6/10 | 189 |
| **Splunk On-Call** | 9.5/10 | 5 |

#### Monitoring

| Feature | SolarWinds IT Incident Response (Squadcast) | Splunk On-Call | 
|---|---|---|
| **Constant Monitoring** | 8.8 (177 reviews) ✓ Verified | Not enough data | 
| **Timely Alerts** | 9.1 (187 reviews) ✓ Verified | 9.7 (5 reviews) ✓ Verified | 
| **TIcket Accuracy** | 8.5 (175 reviews) ✓ Verified | 9.0 (5 reviews) ✓ Verified | 
| **AI Monitoring** | Feature Not Available | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Email Alerts** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 

#### Management Tools

| Feature | SolarWinds IT Incident Response (Squadcast) | Splunk On-Call | 
|---|---|---|
| **Ticket Assignment** | 8.5 (176 reviews) ✓ Verified | Not enough data | 
| **Standardization** | 8.5 (174 reviews) ✓ Verified | Not enough data | 
| **Lifecycle Visualization** | 8.3 (163 reviews) ✓ Verified | 9.7 (5 reviews) ✓ Verified | 

#### Generative AI

| Feature | SolarWinds IT Incident Response (Squadcast) | Splunk On-Call | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Incident Management

| Feature | SolarWinds IT Incident Response (Squadcast) | Splunk On-Call | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | SolarWinds IT Incident Response (Squadcast) | Splunk On-Call | 
|---|---|---|
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Safety Incident Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **OSHA Compliance** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Corrective and Preventive Actions (CAPA)** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Issue Management** | Not enough data | Not enough data | 
| **Communications Management** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **IT Incident Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Risk Analysis** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Incident Reporting** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Ticket Management** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **On Call Scheduling** | Not enough data | Not enough data | 
| **Investigation Management** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 

### IT Alerting

| Product | Score | Reviews |
|---|---|---|
| **SolarWinds IT Incident Response (Squadcast)** | N/A | N/A |
| **Splunk On-Call** | N/A | N/A |

#### Generative AI

| Feature | SolarWinds IT Incident Response (Squadcast) | Splunk On-Call | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 

#### Agentic AI - IT Alerting

| Feature | SolarWinds IT Incident Response (Squadcast) | Splunk On-Call | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### AI SRE Tools

| Product | Score | Reviews |
|---|---|---|
| **SolarWinds IT Incident Response (Squadcast)** | N/A | N/A |
| **Splunk On-Call** | N/A | N/A |

#### Reliability Objectives & Service Operations - AI SRE Tools

| Feature | SolarWinds IT Incident Response (Squadcast) | Splunk On-Call | 
|---|---|---|
| **Intelligent On-Call Workflows** | Not enough data | Not enough data | 
| **Error Budget Tracking** | Not enough data | Not enough data | 
| **SLI & SLO Management** | Not enough data | Not enough data | 
| **Service Health Modeling & Reporting** | Not enough data | Not enough data | 

#### AI Detection & Signal Quality - AI SRE Tools

| Feature | SolarWinds IT Incident Response (Squadcast) | Splunk On-Call | 
|---|---|---|
| **Cross-Telemetry Correlation** | Not enough data | Not enough data | 
| **Change-Aware Detection** | Not enough data | Not enough data | 
| **Adaptive Anomaly Detection** | Not enough data | Not enough data | 
| **Alert Correlation & Noise Reduction** | Not enough data | Not enough data | 

#### Investigation & Root Cause Analysis - AI SRE Tools

| Feature | SolarWinds IT Incident Response (Squadcast) | Splunk On-Call | 
|---|---|---|
| **Guided Incident Investigation** | Not enough data | Not enough data | 
| **Live Debugging in Production** | Not enough data | Not enough data | 
| **AI Root Cause Analysis** | Not enough data | Not enough data | 
| **Runtime-Verified Root Cause Analysis** | Not enough data | Not enough data | 

#### Automation & Platform Controls - AI SRE Tools

| Feature | SolarWinds IT Incident Response (Squadcast) | Splunk On-Call | 
|---|---|---|
| **Automated Runbook & Workflow Execution** | Not enough data | Not enough data | 
| **Human-in-the-Loop Remediation** | Not enough data | Not enough data | 
| **Integration, APIs & Secure Access Controls** | Not enough data | Not enough data | 
| **AI-Assisted Code Fix Generation** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Incident Management Software](https://www.g2.com/categories/incident-management), [IT Alerting Software](https://www.g2.com/categories/it-alerting)

**Unique to SolarWinds IT Incident Response (Squadcast) (2):** [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [ AI SRE Tools Software](https://www.g2.com/categories/ai-sre-tools)



---
## Reviewer Demographics

### By Company Size

| Segment | SolarWinds IT Incident Response (Squadcast) | Splunk On-Call | 
|---|---|---|
| **Small-Business** | 40.7% | 19.2% | 
| **Mid-Market** | 49.8% | 46.2% | 
| **Enterprise** | 9.4% | 34.6% | 

### By Industry

#### SolarWinds IT Incident Response (Squadcast)

- **Information Technology and Services:** 28.0%
- **Computer Software:** 20.8%
- **Financial Services:** 8.8%
- **Logistics and Supply Chain:** 5.9%
- **Computer & Network Security:** 5.2%
- **Telecommunications:** 2.3%
- **Information Services:** 2.0%
- **E-Learning:** 2.0%
- **Marketing and Advertising:** 2.0%
- **Insurance:** 2.0%
- **Other:** 21.2%

#### Splunk On-Call

- **Computer Software:** 28.8%
- **Information Technology and Services:** 26.9%
- **Retail:** 7.7%
- **Marketing and Advertising:** 7.7%
- **Broadcast Media:** 3.8%
- **Financial Services:** 3.8%
- **Internet:** 1.9%
- **Insurance:** 1.9%
- **Media Production:** 1.9%
- **Hospitality:** 1.9%
- **Other:** 13.5%

---
## Alternatives

### Alternatives to SolarWinds IT Incident Response (Squadcast)

- [PagerDuty](https://www.g2.com/products/pagerduty/reviews) — 4.5/5 stars (972 reviews)
- [Opsgenie](https://www.g2.com/products/opsgenie/reviews) — 4.2/5 stars (53 reviews)
- [xMatters](https://www.g2.com/products/xmatters/reviews) — 4.5/5 stars (794 reviews)
- [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) — 4.3/5 stars (986 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1356 reviews)
- [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) — 4.5/5 stars (1985 reviews)
- [Better Stack](https://www.g2.com/products/better-stack/reviews) — 4.8/5 stars (343 reviews)
- [Xurrent IMR](https://www.g2.com/products/xurrent-imr/reviews) — 4.5/5 stars (200 reviews)
- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1371 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (726 reviews)

### Alternatives to Splunk On-Call

- [PagerDuty](https://www.g2.com/products/pagerduty/reviews) — 4.5/5 stars (972 reviews)
- [xMatters](https://www.g2.com/products/xmatters/reviews) — 4.5/5 stars (794 reviews)
- [Opsgenie](https://www.g2.com/products/opsgenie/reviews) — 4.2/5 stars (53 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1356 reviews)
- [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) — 4.3/5 stars (986 reviews)
- [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) — 4.5/5 stars (1985 reviews)
- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1371 reviews)
- [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (787 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (726 reviews)
- [Better Stack](https://www.g2.com/products/better-stack/reviews) — 4.8/5 stars (343 reviews)

---
## Top Discussions

### SolarWinds IT Incident Response (Squadcast)

- Title: [What is SquadCast?](https://www.g2.com/discussions/squadcast-what-is-squadcast) — 2 comments
  > **Top comment:** "On-call, Incident alerting and Response system."
- Title: [Would Squadcast integrate well with existing tools like Slack, Jira, and AWS CloudWatch?](https://www.g2.com/discussions/would-squadcast-integrate-well-with-existing-tools-like-slack-jira-and-aws-cloudwatch) — 1 comment, 1 upvote
  > **Top comment:** "<p>Welcome any feedback, positive or negative!</p>"
- Title: [How much does SquadCast cost?](https://www.g2.com/discussions/how-much-does-squadcast-cost) — 1 comment *(includes official response)*
  > **Top comment:** "Squadcast is competitively priced as compared to competitors. Our platform is an "Integrated Reliability Management Platform" with capabilities including..."

### Splunk On-Call

No discussions available for this product.

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/solarwinds-it-incident-response-squadcast-vs-splunk-on-call)