Link copied to clipboard # Opsgenie vs SolarWinds IT Incident Response (Squadcast) Comparison - What are their main differences? Share [ Export ](/compare/opsgenie/solarwinds-it-incident-response-squadcast/export.csv) OpsgenieSolarWinds IT Incident...[+ Add Product](#) Pricing **Opsgenie** Free Trial No pricing available **SolarWinds IT Incident Response (Squadcast)** Free Trial **$9.00** Per Month · Pro **$16.00** Per Month · Premium **Starting at $21.00** Per Month · Enterprise **Pricing Insights** from reviews Perceived Cost **Opsgenie** $$$$$ **SolarWinds IT Incident Response (Squadcast)** $$$$$ Average Discount **Opsgenie** 16%8% more **SolarWinds IT Incident Response (Squadcast)** 8% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Opsgenie** 6 months Based on 100 responses **SolarWinds IT Incident Response (Squadcast)**6 months Based on 100 responses Return on Investment **Opsgenie** 6 months Based on 100 responses **SolarWinds IT Incident Response (Squadcast)**6 months Based on 100 responses **Pros & Cons** from reviews **Opsgenie** Alerting System (1) Alert Management (1) Learning Curve (1) Steep Learning Curve (1) **SolarWinds IT Incident Response (Squadcast)** Efficiency (19) Notifications (15) Notification Issues (28) Alert Overload (20) Integrations **Opsgenie** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_aebfa0060e4d177ff850535a1cd26ec3/google-stackdriver-incident-response-and-management.jpg "Product Avatar Image") Google Stackdriver Incident... ](https://www.g2.com/products/google-stackdriver-incident-response-and-management/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1af93b9b76cef2168c54033742775395/graylog.jpg "Product Avatar Image") Graylog ](https://www.g2.com/products/graylog/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_793034d14bb0f3fa12d97cf3cc0032c4/jira.jpg "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3cecc020d942c031e70c10e105559fcd/librenms.png "Product Avatar Image") LibreNMS ](https://www.g2.com/products/librenms/reviews)[ View all ](https://www.g2.com/products/opsgenie/integrations) **SolarWinds IT Incident Response (Squadcast)** Not enough data Screenshots **Opsgenie** ![Opsgenie screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/115335/Screen-Shot-2019-08-29-at-1.38.15-PM.png) **SolarWinds IT Incident Response (Squadcast)** ![SolarWinds IT Incident Response (Squadcast) screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/94675/Screenshot-2022-11-15-at-7.23.23-PM.png) **Ratings** from reviews Meets Requirements **Opsgenie** **8.8** /10 Based on 41 responses **SolarWinds IT Incident Response (Squadcast)** **8.7** /10 Based on 264 responses Ease of Use **Opsgenie** **8.4** /10 Based on 41 responses **SolarWinds IT Incident Response (Squadcast)** **8.6** /10 Based on 268 responses Ease of Setup **Opsgenie** **8.2** /10 Based on 25 responses **SolarWinds IT Incident Response (Squadcast)** **8.9** /10 Based on 136 responses Ease of Admin **Opsgenie** **8.6** /10 Based on 23 responses **SolarWinds IT Incident Response (Squadcast)** **8.9** /10 Based on 132 responses Quality of Support **Opsgenie** **8.5** /10 Based on 31 responses **SolarWinds IT Incident Response (Squadcast)** **8.8** /10 Based on 237 responses Has the product been a good partner in doing business? **Opsgenie** **8.6** /10 Based on 22 responses **SolarWinds IT Incident Response (Squadcast)** **9.1** /10 Based on 125 responses Product Direction (% positive) **Opsgenie** **9.1** /10 Based on 38 responses **SolarWinds IT Incident Response (Squadcast)** **9.0** /10 Based on 251 responses **Features** ratings from reviews Incident Management **8.5** /10 Based on 33 responses **8.6** /10 Based on 189 responses IT Service Management (ITSM) Tools Not enough data **9.0** /10 Based on 61 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 28.3% Mid-Market(51-1000 emp.) 54.7% Enterprise(\> 1000 emp.) 17.0% Small-Business(50 or fewer emp.) 28.3% Mid-Market(51-1000 emp.) 54.7% Enterprise(\> 1000 emp.) 17.0% Small-Business(50 or fewer emp.) 40.7% Mid-Market(51-1000 emp.) 49.8% Enterprise(\> 1000 emp.) 9.4% Small-Business(50 or fewer emp.) 40.7% Mid-Market(51-1000 emp.) 49.8% Enterprise(\> 1000 emp.) 9.4% **Reviewers' Industry** [![Opsgenie](https://images.g2crowd.com/uploads/product/hd_favicon/1541181470/opsgenie.svg "Opsgenie")](https://www.g2.com/products/opsgenie/reviews) Opsgenie Computer Software 25.0% Information Technology and Services 17.3% Telecommunications 11.5% Retail 7.7% Computer & Network Security 5.8% Other 32.7% [![SolarWinds IT Incident Response (Squadcast)](https://images.g2crowd.com/uploads/product/hd_favicon/af917f02e5d5dda08cf58d16d36f6a8d/solarwinds-it-incident-response-squadcast.svg "SolarWinds IT Incident Response (Squadcast)")](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) SolarWinds IT Incident Response (Squadcast) Information Technology and Services 28.0% Computer Software 20.8% Financial Services 8.8% Logistics and Supply Chain 5.9% Computer & Network Security 5.2% Other 31.3% Alternatives **Opsgenie Alternatives** ![PagerDuty](https://images.g2crowd.com/uploads/product/hd_favicon/d1d426a36640ab716bab27171994b964/pagerduty.svg "PagerDuty") [ PagerDuty ](/products/pagerduty/reviews) ![xMatters](https://images.g2crowd.com/uploads/product/hd_favicon/103f1ffdbe158913c7f6599b09784512/xmatters.svg "xMatters") [ xMatters ](/products/xmatters/reviews) ![Splunk On-Call](https://images.g2crowd.com/uploads/product/hd_favicon/b92838221b8df42dd6b5bb09c9f8ff55/splunk-on-call.svg "Splunk On-Call") [ Splunk On-Call ](/products/splunk-on-call/reviews) ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice") [ Freshservice ](/products/freshservice/reviews) **SolarWinds IT Incident Response (Squadcast) Alternatives** ![PagerDuty](https://images.g2crowd.com/uploads/product/hd_favicon/d1d426a36640ab716bab27171994b964/pagerduty.svg "PagerDuty") [ PagerDuty ](/products/pagerduty/reviews) ![xMatters](https://images.g2crowd.com/uploads/product/hd_favicon/103f1ffdbe158913c7f6599b09784512/xmatters.svg "xMatters") [ xMatters ](/products/xmatters/reviews) ![Jira Service Management](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9506dca4f09306207fda64e09c5b171a/jira-service-management.png "Jira Service Management") [ Jira Service Management ](/products/jira-service-management/reviews) ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice") [ Freshservice ](/products/freshservice/reviews) ## Opsgenie vs SolarWinds IT Incident... FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Opsgenie vs SolarWinds IT Incident...? SolarWinds IT Incident Response (Squadcast) stands out for higher reviewer satisfaction in setup, support, and overall rating compared to Opsgenie. | [Opsgenie](https://www.g2.com/products/opsgenie/reviews) | [SolarWinds IT Incident...](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) | | --- | --- | | 4.2/5 (54 reviews) | 4.4/5 (310 reviews) | | Mid-Market | Mid-Market | | 8.1 | 8.9 | | 8.4 | 8.8 | | Integrations | Alert Management | ### How do the pricing models of Opsgenie and SolarWinds IT Incident... compare? SolarWinds IT Incident Response (Squadcast) is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Opsgenie. - **Opsgenie:** Reviewers frequently mention that the cost is high for smaller organizations and that some essential features are locked behind higher-tier plans. - **SolarWinds IT Incident Response (Squadcast):** Recent reviews highlight transparent pricing, flexibility, and better value, especially for teams switching from competitors due to cost concerns. - **Switching Reason:** Teams have switched from PagerDuty to SolarWinds IT Incident Response (Squadcast) citing better pricing and support. ### What are the best alternatives to Opsgenie and SolarWinds IT Incident...? The top 3 alternatives to Opsgenie and SolarWinds IT Incident Response (Squadcast) are PagerDuty, xMatters, and — (no third alternative supported in the data). | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Opsgenie](https://www.g2.com/products/opsgenie/reviews) | 4.2/5 (54 reviews) | Mid-Market | Cost can be high for small orgs | Integrations | | [SolarWinds IT Incident...](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) | 4.4/5 (310 reviews) | Mid-Market | Transparent, flexible pricing | Alert Management | | [PagerDuty](https://www.g2.com/products/pagerduty/reviews) | 4.5/5 (972 reviews) | Mid-Market | — | — | | [xMatters](https://www.g2.com/products/xmatters/reviews) | 4.5/5 (786 reviews) | Enterprise | — | — | ### Which Incident Management features should I prioritize when comparing Opsgenie and SolarWinds IT Incident...? Buyers should prioritize alert management, integrations, ease of setup, on-call scheduling, and automation when comparing Opsgenie and SolarWinds IT Incident Response (Squadcast). - **Alert Management:** SolarWinds IT Incident Response (Squadcast) has 50 all-time mentions, Opsgenie has 1. - **Integrations:** SolarWinds IT Incident Response (Squadcast) has 27 all-time mentions, Opsgenie has 1. - **Ease of Setup:** SolarWinds IT Incident Response (Squadcast) scores 8.9, Opsgenie scores 8.1. - **On-Call Services:** SolarWinds IT Incident Response (Squadcast) has 20 all-time mentions, Opsgenie has 1. - **Automation:** SolarWinds IT Incident Response (Squadcast) has 10 all-time mentions, Opsgenie has 1. ### What are the pros and cons of Opsgenie vs SolarWinds IT Incident...? SolarWinds IT Incident Response (Squadcast) is strongest in alert management and ease of use, while Opsgenie is noted for its integrations. - **Opsgenie strengths:** Integrations, alerting system, automation, ease of use, on-call services (each with 1 all-time mention). - **Opsgenie trade-offs:** Learning curve and steep learning curve (each with 1 all-time mention); cost is frequently cited as high for small organizations. - **SolarWinds IT Incident Response (Squadcast) strengths:** Alert management (50 all-time mentions), ease of use (47), integrations (27), features (22), on-call services (20), efficiency (19), customer support (18), easy integrations (15), easy setup (14), reliability (13), intuitive UI (12), automation (10), UX design (9), flexibility (8). - **SolarWinds IT Incident Response (Squadcast) trade-offs:** Notification issues (28 all-time mentions), alert overload (20), missing features (11), feature issues (9), call issues (8). ### Is Opsgenie or SolarWinds IT Incident... better for small businesses? SolarWinds IT Incident Response (Squadcast) is the better fit for small businesses, with higher reviewer satisfaction and positive sentiment from small-business reviewers. - **Opsgenie:** Largest segment is Mid-Market; reviewers note high cost as a barrier for small organizations. - **SolarWinds IT Incident Response (Squadcast):** Largest segment is Mid-Market; recent small-business reviews highlight value, flexibility, and ease of use for smaller teams. ### Which Incident Management platform has better integrations? SolarWinds IT Incident Response (Squadcast) is favored for integrations, with more reviewer-cited integration mentions than Opsgenie. - **Opsgenie:** Slack (13 all-time mentions), Jira (8), Zabbix (1). - **SolarWinds IT Incident Response (Squadcast):** Integrations (27 all-time mentions), with reviewers citing Slack, Azure Insights, and Datadog. ### How do Opsgenie and SolarWinds IT Incident... compare on customer support? SolarWinds IT Incident Response (Squadcast) scores higher on Quality of Support by 0.4 points, a material difference over Opsgenie. - **Opsgenie:** Reviewers describe support as generally responsive, with some noting variability in response speed and documentation depth. - **SolarWinds IT Incident Response (Squadcast):** Reviewers consistently praise support for being quick, helpful, and proactive, with 18 all-time mentions of customer support. ### Which is easier to implement, Opsgenie or SolarWinds IT Incident...? SolarWinds IT Incident Response (Squadcast) is easier to implement, with a 0.8-point higher Ease of Setup score than Opsgenie. - **Opsgenie:** Reviewers mention a learning curve and some complexity in setup, but also note comprehensive documentation and guides. - **SolarWinds IT Incident Response (Squadcast):** Reviewers highlight easy implementation, quick onboarding, and a straightforward setup process, with 14 all-time mentions of easy setup. ## Opsgenie vs SolarWinds IT Incident Response (Squadcast) When assessing the two solutions, reviewers found SolarWinds IT Incident Response (Squadcast) easier to use, set up, and administer. Reviewers also preferred doing business with SolarWinds IT Incident Response (Squadcast) overall. - Reviewers felt that Opsgenie meets the needs of their business better than SolarWinds IT Incident Response (Squadcast). - When comparing quality of ongoing product support, reviewers felt that SolarWinds IT Incident Response (Squadcast) is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Opsgenie over SolarWinds IT Incident Response (Squadcast).