Link copied to clipboard # PagerDuty vs SolarWinds IT Incident Response (Squadcast) Comparison - What are their main differences? Share [ Export ](/compare/pagerduty/solarwinds-it-incident-response-squadcast/export.csv) PagerDutySolarWinds IT Incident...[+ Add Product](#) Pricing **PagerDuty** Free Trial **$10.00** Per Feature Per Month · Basic **SolarWinds IT Incident Response (Squadcast)** Free Trial **$9.00** Per Month · Pro **$16.00** Per Month · Premium **Starting at $21.00** Per Month · Enterprise **Pricing Insights** from reviews Perceived Cost **PagerDuty** $$$$$ **SolarWinds IT Incident Response (Squadcast)** $$$$$ Average Discount **PagerDuty** 9%1% more **SolarWinds IT Incident Response (Squadcast)** 8% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **PagerDuty** 6 months Based on 100 responses **SolarWinds IT Incident Response (Squadcast)**6 months Based on 100 responses Return on Investment **PagerDuty** 6 months Based on 100 responses **SolarWinds IT Incident Response (Squadcast)**6 months Based on 100 responses **Pros & Cons** from reviews **PagerDuty** Alert Notifications (21) Alerting System (19) Alert Issues (12) Expensive (8) **SolarWinds IT Incident Response (Squadcast)** Efficiency (19) Notifications (15) Notification Issues (28) Alert Overload (20) Integrations **PagerDuty** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-cloudwatch.jpg "Product Avatar Image") Amazon CloudWatch ](https://www.g2.com/products/amazon-cloudwatch/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cacdec8b8edeace9b3c89e0c2cded695/amazon-ec2.jpg "Product Avatar Image") Amazon EC2 ](https://www.g2.com/products/amazon-ec2/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_19e82af715cd25220ff78b5c779730cf/amazon-ecs-optimized-amazon-linux-2-ami-arm-with-support-by-bansir.jpg "Product Avatar Image") Amazon ECS-Optimized Amazon... ](https://www.g2.com/products/amazon-ecs-optimized-amazon-linux-2-ami-arm-with-support-by-bansir/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_504423766e296a0eeef13491cb738385/amazon-eventbridge.png "Product Avatar Image") Amazon EventBridge ](https://www.g2.com/products/amazon-eventbridge/reviews)[ View all ](https://www.g2.com/products/pagerduty/integrations) **SolarWinds IT Incident Response (Squadcast)** Not enough data Screenshots **PagerDuty** ![PagerDuty screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/152472/Screen-Shot-2020-10-26-at-9.12.07-AM.png) **SolarWinds IT Incident Response (Squadcast)** ![SolarWinds IT Incident Response (Squadcast) screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/94675/Screenshot-2022-11-15-at-7.23.23-PM.png) **Ratings** from reviews Meets Requirements **PagerDuty** **9.1** /10 Based on 828 responses **SolarWinds IT Incident Response (Squadcast)** **8.7** /10 Based on 264 responses Ease of Use **PagerDuty** **8.6** /10 Based on 836 responses **SolarWinds IT Incident Response (Squadcast)** **8.6** /10 Based on 268 responses Ease of Setup **PagerDuty** **8.2** /10 Based on 462 responses **SolarWinds IT Incident Response (Squadcast)** **8.9** /10 Based on 136 responses Ease of Admin **PagerDuty** **8.5** /10 Based on 422 responses **SolarWinds IT Incident Response (Squadcast)** **8.9** /10 Based on 132 responses Quality of Support **PagerDuty** **8.8** /10 Based on 635 responses **SolarWinds IT Incident Response (Squadcast)** **8.8** /10 Based on 237 responses Has the product been a good partner in doing business? **PagerDuty** **8.9** /10 Based on 358 responses **SolarWinds IT Incident Response (Squadcast)** **9.1** /10 Based on 125 responses Product Direction (% positive) **PagerDuty** **8.4** /10 Based on 818 responses **SolarWinds IT Incident Response (Squadcast)** **9.0** /10 Based on 251 responses **Features** ratings from reviews Incident Management **8.8** /10 Based on 249 responses **8.6** /10 Based on 189 responses Workload Automation **9.6** /10 Based on 56 responses Not enough data IT Service Management (ITSM) Tools Not enough data **9.0** /10 Based on 61 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free AIOps Platforms **9.5** /10 Based on 59 responses Not enough data ServiceNow Store Apps **9.6** /10 Based on 48 responses Not enough data IT Alerting **8.3** /10 Based on 35 responses Not enough data Runbook Automation **8.3** /10 Based on 10 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 19.6% Mid-Market(51-1000 emp.) 43.1% Enterprise(\> 1000 emp.) 37.3% Small-Business(50 or fewer emp.) 19.6% Mid-Market(51-1000 emp.) 43.1% Enterprise(\> 1000 emp.) 37.3% Small-Business(50 or fewer emp.) 40.7% Mid-Market(51-1000 emp.) 49.8% Enterprise(\> 1000 emp.) 9.4% Small-Business(50 or fewer emp.) 40.7% Mid-Market(51-1000 emp.) 49.8% Enterprise(\> 1000 emp.) 9.4% **Reviewers' Industry** [![PagerDuty](https://images.g2crowd.com/uploads/product/hd_favicon/d1d426a36640ab716bab27171994b964/pagerduty.svg "PagerDuty")](https://www.g2.com/products/pagerduty/reviews) PagerDuty Information Technology and Services 22.8% Computer Software 21.3% Financial Services 5.7% Internet 5.1% Retail 3.5% Other 41.5% [![SolarWinds IT Incident Response (Squadcast)](https://images.g2crowd.com/uploads/product/hd_favicon/af917f02e5d5dda08cf58d16d36f6a8d/solarwinds-it-incident-response-squadcast.svg "SolarWinds IT Incident Response (Squadcast)")](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) SolarWinds IT Incident Response (Squadcast) Information Technology and Services 28.0% Computer Software 20.8% Financial Services 8.8% Logistics and Supply Chain 5.9% Computer & Network Security 5.2% Other 31.3% Alternatives **PagerDuty Alternatives** ![Better Stack](https://images.g2crowd.com/uploads/product/hd_favicon/7f9686ffb53943dec7d85971f2a1c373/better-stack.svg "Better Stack") [ Better Stack ](/products/better-stack/reviews) ![Dynatrace](https://images.g2crowd.com/uploads/product/hd_favicon/1512659484/dynatrace.svg "Dynatrace") [ Dynatrace ](/products/dynatrace/reviews) ![incident.io](https://images.g2crowd.com/uploads/product/hd_favicon/d53f02e23521ae1a3827b3b671dfcc7c/incident-io.svg "incident.io") [ incident.io ](/products/incident-io/reviews) ![BigPanda](https://images.g2crowd.com/uploads/product/hd_favicon/f8530ca4bbf5e516da9a712d88e12abf/bigpanda.svg "BigPanda") [ BigPanda ](/products/bigpanda/reviews) **SolarWinds IT Incident Response (Squadcast) Alternatives** ![Opsgenie](https://images.g2crowd.com/uploads/product/hd_favicon/1541181470/opsgenie.svg "Opsgenie") [ Opsgenie ](/products/opsgenie/reviews) ![xMatters](https://images.g2crowd.com/uploads/product/hd_favicon/103f1ffdbe158913c7f6599b09784512/xmatters.svg "xMatters") [ xMatters ](/products/xmatters/reviews) ![Jira Service Management](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9506dca4f09306207fda64e09c5b171a/jira-service-management.png "Jira Service Management") [ Jira Service Management ](/products/jira-service-management/reviews) ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice") [ Freshservice ](/products/freshservice/reviews) ## PagerDuty vs SolarWinds IT Incident... FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between PagerDuty vs SolarWinds IT Incident...? PagerDuty stands out for its advanced AI-driven features and slightly higher reviewer satisfaction, while SolarWinds IT Incident... is praised for its ease of setup and support. | [PagerDuty](https://www.g2.com/products/pagerduty/reviews) | [SolarWinds IT Incident...](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) | | --- | --- | | 4.5/5 (972 reviews) | 4.4/5 (310 reviews) | | Mid-Market | Mid-Market | | 8.2 | 8.9 | | 8.9 | 8.8 | | AI-driven incident management | Alert management (50 all-time mentions) | ### How do the pricing models of PagerDuty and SolarWinds IT Incident... compare? SolarWinds IT Incident... is considered the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions. - **PagerDuty:** In recent reviews, several reviewers cite concerns about high and sometimes confusing pricing, especially for small teams and advanced features. - **SolarWinds IT Incident...:** Reviewers consistently highlight transparent, flexible, and budget-friendly pricing, with positive sentiment around value for money. - **Switching Reason:** Multiple reviewers mention switching from PagerDuty to SolarWinds IT Incident... (Squadcast) due to pricing and customer support advantages. ### What are the best alternatives to PagerDuty and SolarWinds IT Incident...? The top 3 alternatives to PagerDuty and SolarWinds IT Incident... are Dynatrace, Opsgenie, and Better Stack. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [PagerDuty](https://www.g2.com/products/pagerduty/reviews) | 4.5/5 (972 reviews) | Mid-Market | Concerns about high and confusing pricing | AI-driven incident management | | [SolarWinds IT Incident...](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) | 4.4/5 (310 reviews) | Mid-Market | Transparent, flexible, and budget-friendly pricing | Alert management (50 all-time mentions) | | [Dynatrace](https://www.g2.com/products/dynatrace/reviews) | 4.5/5 (1366 reviews) | Enterprise | — | Comprehensive monitoring and analytics | | [Opsgenie](https://www.g2.com/products/opsgenie/reviews) | 4.2/5 (54 reviews) | Mid-Market | — | Incident alerting and on-call management | | [Better Stack](https://www.g2.com/products/better-stack/reviews) | 4.8/5 (339 reviews) | Small-Business | — | High reviewer satisfaction and ease of use | ### Which Incident Management features should I prioritize when comparing PagerDuty and SolarWinds IT Incident...? Buyers should prioritize integrations, on-call scheduling, alert management, automation, and AI-driven features when comparing PagerDuty and SolarWinds IT Incident.... - **Integrations:** PagerDuty is cited in 88 reviews for Slack, 25 for Jira, and 15 for Datadog; SolarWinds IT Incident... has 27 all-time mentions for integrations. - **On-call Scheduling:** Both products are frequently praised for on-call scheduling and rotation management, with SolarWinds IT Incident... receiving 20 all-time mentions. - **Alert Management:** SolarWinds IT Incident... is highlighted for alert management in 50 all-time mentions; PagerDuty is consistently praised for reliable alerting in recent reviews. - **Automation:** PagerDuty is noted for automation and AIOps features in recent reviews; SolarWinds IT Incident... receives 10 all-time mentions for automation. - **AI-driven Features:** PagerDuty offers AI Monitoring, AI Text Generation, and AI Text Summarization, which are not listed for SolarWinds IT Incident.... ### What are the pros and cons of PagerDuty vs SolarWinds IT Incident...? PagerDuty's headline strength is its advanced AI-driven incident management, while SolarWinds IT Incident... is most praised for alert management and ease of use. - **PagerDuty strengths:** Advanced AI-driven features, reliable alerting, robust on-call scheduling, and strong integrations with Slack (88 all-time mentions), Jira (25), and Datadog (15). - **PagerDuty trade-offs:** Reviewers frequently cite high and sometimes confusing pricing, a learning curve for advanced features, and occasional UI complexity. - **SolarWinds IT Incident... strengths:** Alert management (50 all-time mentions), ease of use (47), integrations (27), on-call services (20), and customer support (18). - **SolarWinds IT Incident... trade-offs:** Notification issues (28 all-time mentions), alert overload (20), and occasional missing features (11). ### Is PagerDuty or SolarWinds IT Incident... better for small businesses? SolarWinds IT Incident... is the better fit for small businesses, with strong reviewer sentiment around value and ease of use. - **PagerDuty:** Largest segment is Mid-Market; reviewers note that pricing and complexity can be challenging for smaller teams. - **SolarWinds IT Incident...:** Largest segment is Mid-Market; reviewers from small businesses highlight transparent pricing, easy setup, and strong support as key benefits. ### Which Incident Management platform has better integrations? PagerDuty is favored by reviewers for integrations, with higher all-time mention counts for key third-party tools. - **PagerDuty:** 88 reviews mention Slack integration, 25 mention Jira, and 15 mention Datadog, reflecting broad integration support. - **SolarWinds IT Incident...:** 27 all-time mentions for integrations, with reviewers noting easy integration with monitoring tools and platforms like Prometheus and Azure Insights. ### How do PagerDuty and SolarWinds IT Incident... compare on customer support? PagerDuty and SolarWinds IT Incident... are rated in near-parity on Quality of Support, with scores of 8.9 and 8.8 respectively. - **PagerDuty:** Reviewers describe support as responsive and helpful, with several citing priority support and strong onboarding assistance. - **SolarWinds IT Incident...:** Reviewers consistently praise customer support, highlighting quick responses, proactive onboarding, and ongoing assistance, with 18 all-time mentions for customer support. ### Which is easier to implement, PagerDuty or SolarWinds IT Incident...? SolarWinds IT Incident... is rated higher for Ease of Setup, with a 0.7-point advantage over PagerDuty (8.9 vs 8.2). - **PagerDuty:** Reviewers note that setup can be complex for larger organizations or advanced configurations, but many find the initial setup straightforward for basic use cases. - **SolarWinds IT Incident...:** Reviewers consistently highlight easy and quick implementation, with multiple mentions of simple onboarding and configuration processes. ### Which product has better Integrations? PagerDuty has stronger reviewer-cited support for integrations, with higher all-time mention counts and broader third-party tool coverage. - **PagerDuty:** 88 all-time mentions for Slack integration, 25 for Jira, and 15 for Datadog; offers cross-system integration and a wide range of supported tools. - **SolarWinds IT Incident...:** 27 all-time mentions for integrations, with reviewers noting easy integration with monitoring tools and platforms.