--- title: Spok Reviews meta_title: 'Spok Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how Spok works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 12 scale: '5' date_modified: '2026-08-07' parent_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations --- # Spok Reviews **Vendor:** Spok **Category:** [Clinical Communication and Collaboration Software](https://www.g2.com/categories/clinical-communication-and-collaboration) **Average Rating:** 3.8/5.0 **Total Reviews:** 12 ## About Spok Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Plano, Texas, is proud to be a global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect® platform to enhance workflows for clinicians and support administrative compliance. Spok enables smarter, faster clinical communication. ## Spok Reviews ### 1. Spok mobile for hospital paging **Rating:** 2.5/5.0 stars **Reviewed by:** Samuel C. | Graduate Student, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2019 **What do you like best about Spok?** I like that I don't have to carry a physical pager, and that I can add different pagers to my account. I like that there are different ring tones you can choose for different pages. It is simple to use and it is reliable. **What do you dislike about Spok?** The software is slow and sometimes shuts down. It is annoying that I can't take a new pager via the app, I need to call the Hospital Operator to transfer a pager. I would appreciate it if I could text more easily via Spok, but you can't text someone with a ghost pager. I also dislike that every number is de-identified, and I can't automatically see who is paging me (and that person doesn't necessarily see who I am when I page them. It would be better if you could set up a profile so your contact information is automatically included with pages. **Recommendations to others considering Spok:** I would recommend first changing the ringtone from the automatic one (there are many different options to choose from). This is the only mobile paging service that I have used and overall it is very effective. I would recommend it, as long as you don't mind that you often can't text and need to communicate with phone calls. **What problems is Spok solving and how is that benefiting you?** The problem is communication in the hospital. The benefits are that I can have a personal pager where I can always be reached, as well as take on other pagers temporarily to be reached for different purposes. ### 2. Spok user (upgraded from AMCOM days) **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 11, 2019 **What do you like best about Spok?** Decent mobile platform. Improved with recent upgrade. Works well on iOS devices. **What do you dislike about Spok?** Still not as intuitive as many messaging apps (such as WhatsApp or even apple iMessage). Interface clunky at times on mobile app. Web console is adequate but not mind blowing. **Recommendations to others considering Spok:** Do your homework in a pretty crowded secure messaging space. There is a lot of competition for SPOK and depending on your needs and existing infrastructure you may be better served with other products. **What problems is Spok solving and how is that benefiting you?** Wanted to force a secure (HIPPA compliant) messaging platform to move users away from SMS texting and traditional pagers. In that regard (because it was mandated) it was successful. Some use cases of integrating paging / SPOK rules directly into our EMR for things like sepsis alerting and medical consults which was also successful. This was more a product of special work within the EMR rather than some unique ability of SPOK. ## Spok Discussions - [What is Spok com?](https://www.g2.com/discussions/what-is-spok-com) - [How does spok pager work?](https://www.g2.com/discussions/how-does-spok-pager-work) - [What is spok console?](https://www.g2.com/discussions/what-is-spok-console) - [What does Spok do?](https://www.g2.com/discussions/what-does-spok-do) - [View Spok pricing details and edition comparison](https://www.g2.com/products/spok/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+12%3A00%3A07+-0500&secure%5Bsession_id%5D=e144ef1b-2eb3-433e-a682-73ec915730a4&secure%5Btoken%5D=a4988c1d451548ea741f9f58caf7d803aba664140949074083839873c45b17d0&format=llm_user) ## Spok Features **Collaboration** - Modules - Scheduling - Reporting **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging - PCI Compliance **Operations** - Automated Scheduling - Absence Management - Mobile Access - Resource Management - Physician Management - Claims Management - Calendar Management - Wait List Management - Patient Records Management - Appointment Management - Faculty/Staff Management - Appointment Scheduling - On Call Scheduling **Additional Functionality** - Customizable Templates - AI Copilot - Third-Party Integrations - Data Import/Export - Secure Data Storage - Audit Trail - Collaboration Tools - Reporting & Statistics - Drag & Drop - Search/Filter - Archiving & Retention - Vulnerability Scanning - Customizable Reports - Data Security - Self Service Portal - Customizable Forms - For Healthcare - Document Storage - Risk Alerts - API - Generative AI - HIPAA Compliant - Activity Tracking - Access Controls/Permissions - Real-Time Reporting - Document Templates - Reminders - Compliance Tracking - Version Control - Activity Dashboard - Risk Analysis - Monitoring **Communication** - Security - Health Care Messages - Alarms - Messaging - Telephone - Notifications **Administrative** - Employee Work Status - Days-Off Approval - Time Tracking - Staffing Data - Mass Notifications - Alerts/Notifications - Cancellation Tracking - No-Show Tracking **Additional Functionality** - Customizable Reports - Data Import/Export - Document Storage - Self Service Portal - Live Chat - Activity Dashboard - Customizable Forms - SMS Messaging - Calendar Sync - Reminders - Electronic Payments - Email Reminders - Access Controls/Permissions - Insurance Eligibility Verification - Drag & Drop - Real-Time Reporting - Customizable Templates - AI Copilot - Charting - Third-Party Integrations - Multi-Location - Billing & Invoicing - HIPAA Compliant - Customer Database - Generative AI - Recurring Appointments - Credit Card Processing - API - Reporting & Statistics **Patient Management** - Staff Scheduling - Patient Retention - CDI (Clinical Document Improvement) **Operations** - Correspondance Variety - Data Sharing - Cross Platform Support - Routing - Health Care IT Integration - Analytics and Reporting - Messaging Security ## Top Spok Alternatives - [TigerConnect Clinical Collaboration Platform](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews) - 4.5/5.0 (195 reviews) - [Paubox](https://www.g2.com/products/paubox/reviews) - 4.9/5.0 (614 reviews) - [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) - 4.3/5.0 (1,105 reviews)