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# Spok vs Voalte Messenger Comparison - What are their main differences?

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SpokVoalte Messenger[+ Add Product](#)

Reviews

**Spok** [

3.8/5(12)

](https://www.g2.com/products/spok/reviews#reviews)

**Voalte Messenger** [

4.3/5(10)

](https://www.g2.com/products/voalte-messenger/reviews#reviews)

Pricing

**Spok**
No pricing available

**Voalte Messenger**
No pricing available

**Pricing Insights**
from reviews

 ![Spok](https://images.g2crowd.com/uploads/product/hd_favicon/03e4e2afb1f4e6f1a002ad33c38ab595/spok.svg "Spok")

 ![Voalte Messenger](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_232a11c6818ed3558060a4e8e27897f1/voalte-messenger.jpeg "Voalte Messenger")

G2 offers free advice on this comparison.

Chat with an expert

How do we contact you?

 ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message

 ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call

Who do you want to talk with?

 ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent

 ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human

Pros & Cons

**Spok**
Not enough data

**Voalte Messenger**
Not enough data

Screenshots

**Spok**
 ![Spok screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1430676/GenAPager-SelectView-2024.png)

**Voalte Messenger**
No screenshot available

Ratings

Meets Requirements

**Spok**

8.3

8.39

**Voalte Messenger**

9.0

9.07

Ease of Use

**Spok**

8.0

8.09

**Voalte Messenger**

9.0

9.07

Ease of Setup

**Spok**
Not enough data

**Voalte Messenger**
Not enough data

Ease of Admin

**Spok**
Not enough data

**Voalte Messenger**
Not enough data

Quality of Support

**Spok**

8.0

8.09

**Voalte Messenger**

8.9

8.96

Has the product been a good partner in doing business?

**Spok**
Not enough data

**Voalte Messenger**
Not enough data

Product Direction (% positive)

**Spok**

6.1

6.19

**Voalte Messenger**

10.0

10.08

Features

Clinical Communication and Collaboration[Hide 19 FeaturesShow 19 Features](javascript:void(0);)

8.7

6

8.9

6

Collaboration

Scheduling

Not enough data

8.7(won by default)

5

Modules

Not enough data

Not enough data

Reporting

Not enough data

Not enough data

Communication

Health Care Messages

8.7

5

9.3(won by 0.6)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Alarms

8.7(won by 0.7)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

5

Messaging

8.7

5

9.4(won by 0.7)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Notifications

8.7

5

8.9(won by 0.2)

6

Security

Not enough data

8.9(won by default)

6

Telephone

Not enough data

9.0(won by default)

5

Patient Management

Staff Scheduling

Not enough data

Not enough data

Patient Retention

Not enough data

Not enough data

CDI (Clinical Document Improvement)

Not enough data

Not enough data

Operations

Correspondance Variety

Not enough data

Not enough data

Data Sharing

Not enough data

Not enough data

Cross Platform Support

Not enough data

Not enough data

Routing

Not enough data

Not enough data

Health Care IT Integration

Not enough data

Not enough data

Analytics and Reporting

Not enough data

Not enough data

Messaging Security

Not enough data

Not enough data

Show 2 feature categories with incomplete data

HIPAA Compliant Messaging[Hide 41 FeaturesShow 41 Features](javascript:void(0);)

Not enough data

Not enough data

Platform

User Authorization - HIPAA Compliant Messaging

Not enough data

Not enough data

Compliant Texting - HIPAA Compliant Messaging

Not enough data

Not enough data

Compliant Emailing - HIPAA Compliant Messaging

Not enough data

Not enough data

Clinical Communication - HIPAA Compliance

Not enough data

Not enough data

HIPAA Compliance - HIPAA Compliant Messaging

Not enough data

Not enough data

Operating Systems - HIPAA Compliant Messaging

Not enough data

Not enough data

Message Lifespan - HIPAA Compliant Messaging

Not enough data

Not enough data

Workflow Enhancement - HIPAA Compliant Messaging

Not enough data

Not enough data

PCI Compliance

Not enough data

Not enough data

Additional Functionality

Customizable Templates

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

For Healthcare

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

API

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Document Templates

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Medical Staff Scheduling[Hide 50 FeaturesShow 50 Features](javascript:void(0);)

Not enough data

Not enough data

Operations

Automated Scheduling

Not enough data

Not enough data

Absence Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Resource Management

Not enough data

Not enough data

Physician Management

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Wait List Management

Not enough data

Not enough data

Patient Records Management

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Faculty/Staff Management

Not enough data

Not enough data

Appointment Scheduling

Not enough data

Not enough data

On Call Scheduling

Not enough data

Not enough data

Administrative

Employee Work Status

Not enough data

Not enough data

Days-Off Approval

Not enough data

Not enough data

Time Tracking

Not enough data

Not enough data

Staffing Data

Not enough data

Not enough data

Mass Notifications

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Cancellation Tracking

Not enough data

Not enough data

No-Show Tracking

Not enough data

Not enough data

Additional Functionality

Customizable Reports

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Calendar Sync

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Insurance Eligibility Verification

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Recurring Appointments

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

API

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Spok](https://images.g2crowd.com/uploads/product/hd_favicon/03e4e2afb1f4e6f1a002ad33c38ab595/spok.svg "Spok")](https://www.g2.com/products/spok/reviews)

Spok

Small-Business(50 or fewer emp.)

16.7%

Mid-Market(51-1000 emp.)

8.3%

Enterprise(\> 1000 emp.)

75.0%

[![Voalte Messenger](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_232a11c6818ed3558060a4e8e27897f1/voalte-messenger.jpeg "Voalte Messenger")](https://www.g2.com/products/voalte-messenger/reviews)

Voalte Messenger

Small-Business(50 or fewer emp.)

20.0%

Mid-Market(51-1000 emp.)

10.0%

Enterprise(\> 1000 emp.)

70.0%

Small-Business

(50 or fewer emp.)

16.7%

20.0%

Mid-Market

(51-1000 emp.)

8.3%

10.0%

Enterprise

(\> 1000 emp.)

75.0%

70.0%

Reviewers' Industry

[![Spok](https://images.g2crowd.com/uploads/product/hd_favicon/03e4e2afb1f4e6f1a002ad33c38ab595/spok.svg "Spok")](https://www.g2.com/products/spok/reviews)
Spok

Hospital & Health Care

50.0%

Medical Practice

16.7%

Hospitality

8.3%

Higher Education

8.3%

Health, Wellness and Fitness

8.3%

Other

8.3%

[![Voalte Messenger](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_232a11c6818ed3558060a4e8e27897f1/voalte-messenger.jpeg "Voalte Messenger")](https://www.g2.com/products/voalte-messenger/reviews)
Voalte Messenger

Hospital & Health Care

100.0%

‐

‐

‐

‐

Other

0.0%

Alternatives

**Spok Alternatives**

 ![TigerConnect Clinical Collaboration Platform](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e1214e9e1729ae67ccfc5339714b59d0/tigerconnect-clinical-collaboration-platform.png "TigerConnect Clinical Collaboration Platform")

[
TigerConnect Clinical...
](/products/tigerconnect-clinical-collaboration-platform/reviews)

 ![Paubox](https://images.g2crowd.com/uploads/product/hd_favicon/57b768928a3f3f68b3afeb8a9c97e31b/paubox.svg "Paubox")

[
Paubox
](/products/paubox/reviews)

 ![Spruce Health](https://images.g2crowd.com/uploads/product/hd_favicon/93e8f434dc843131d58a3a10e481d2c5/spruce-health.svg "Spruce Health")

[
Spruce Health
](/products/spruce-health/reviews)

 ![Humanity Schedule by TCP](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d9a9ff15d4b1e10132c41226a0092a5b/humanity-schedule-by-tcp.png "Humanity Schedule by TCP")

[
Humanity Schedule by TCP
](/products/humanity-schedule-by-tcp/reviews)

**Voalte Messenger Alternatives**

 ![Vocera Platform](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_03748b01cb58b6577433229157afac2e/vocera-platform.png "Vocera Platform")

[
Vocera Platform
](/products/vocera-platform/reviews)

 ![TigerConnect Clinical Collaboration Platform](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e1214e9e1729ae67ccfc5339714b59d0/tigerconnect-clinical-collaboration-platform.png "TigerConnect Clinical Collaboration Platform")

[
TigerConnect Clinical...
](/products/tigerconnect-clinical-collaboration-platform/reviews)

 ![ModMed](https://images.g2crowd.com/uploads/product/hd_favicon/dc69ae8cef0b850897f4e5b584bbcc3e/modmed.svg "ModMed")

[
ModMed
](/products/modmed/reviews)

 ![Everbridge 360 (Critical Event Management)](https://images.g2crowd.com/uploads/product/hd_favicon/f88209bb97c2f802b9fb6d8ed731981f/everbridge-360-critical-event-management.svg "Everbridge 360 (Critical Event Management)")

[
Everbridge 360 (Critical...
](/products/everbridge-360-critical-event-management/reviews)

## Spok vs Voalte Messenger

- Reviewers felt that Voalte Messenger meets the needs of their business better than Spok.
- When comparing quality of ongoing product support, reviewers felt that Voalte Messenger is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Voalte Messenger over Spok.