Top 10 Smart IVR Alternatives & Competitors

Top 10 Alternatives to Smart IVR Recently Reviewed By G2 Community

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MightyCall
By MightyCall
4.4/5
(319)
Product Description
Flexible & scalable cloud-based call center solution designed for small & mid-sized businesses.
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Reviewers say compared to Smart IVR, MightyCall is:
Better at support
Categories in common with Smart IVR:
Other Customer Service

CDR Call Reporting for Cisco
By Variphy
4.8/5
(77)
Product Description
Whether you're planning a green field deployment, managing mature CUCM installations, or ready to upgrade your existing Cisco CDR Reporting product, Variphy Call Analytics delivers real value and will be easy to trial and deploy.
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Reviewers say compared to Smart IVR, CDR Call Reporting for Cisco is:
Better at support
Categories in common with Smart IVR:
Other Customer Service

VideoPeel
By VideoPeel
4.6/5
(30)
Product Description
VideoPeel™ is the #1 video survey solution for employee engagement, customer feedback, and customer support. Start collecting videos from customers, employees, and candidates in less than 5 minutes.
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Reviewers say compared to Smart IVR, VideoPeel is:
More usable
Categories in common with Smart IVR:
Other Customer Service
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Kommunicate
By Kommunicate
4.8/5
(23)
Product Description
Kommunicate is a modern customer communication software for real-time, proactive and personalised support for growing businesses. Kommunicate is a one-stop solution for all your customer support problems.
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Reviewers say compared to Smart IVR, Kommunicate is:
Better at support
Categories in common with Smart IVR:
Other Customer Service

YouMail
By YouMail
3.1/5
(19)
Product Description
YouMail is the fast, fun way to handle missed calls.
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Categories in common with Smart IVR:
Other Customer Service

Verizon Voice Call Back
By Verizon Enterprise
4.4/5
(14)
Product Description
Verizons Voice Call Back (VCB) is a network based queue-management solution that allows callers to receive a call back holding their same place in line, or at a convenient time rather than wait on hold for an agent.
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Categories in common with Smart IVR:
Other Customer Service

Headway for Business
By Headwayapp
3.5/5
(15)
Product Description
Headway for Business is the #1 downloaded corporate program that provides corporate bite-sized learning. Much research has shown that a person's focus span is getting shorter. So new challenges in corporate learning are: employees are developing slowly; they have gaps in soft skills. One of the best ways to self-development is non-fiction books. But, finishing one book takes time. So, Headway offers 15-minute non-fiction book summaries in different formats. We let people read more and learn faster. Headway for Business offers: - 1,500 non-fiction book summaries in different formats for quick information consumption and speed self-growth; - individual self-growth plans for quick career progression; - guidelines and content plan for engaging employees to read and learn more; - team performance analytics; - a tool to save L&D managers time, as Headway will cover part of the learning process; - personal manager to build the best service for each client.
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Categories in common with Smart IVR:
Other Customer Service

Avaya IP Office
By Avaya
4.5/5
(11)
Product Description
Avaya IP Office Platform is a cost-effective telephony system that supports a mobile, distributed workforce with voice and video on virtually any device.
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Reviewers say compared to Smart IVR, Avaya IP Office is:
Better at meeting requirements
Categories in common with Smart IVR:
Other Customer Service

Verizon One Talk Business Phone Solutions
By Verizon Enterprise
3.4/5
(10)
Product Description
One Talk Business Phone Solutions keep you in touch with your customers and employees when youre in the office or on the road.
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Categories in common with Smart IVR:
Other Customer Service

G2 Deals

Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

• Easily shop for curated – and trusted – software
• Own your own software buying journey
• Discover exclusive deals on software

See Exclusive Offers