What I like most is the ease of use, functionality, comparison of the competition, generator of proposals, email tracking. Reports are excellent conversation points for clients about opportunities to help their businesses, it is a tool that allows us to clearly show clients and prospects where there are problems with their online presence and allows a fact-based dialogue on how we can improve it . The reports are clear and extremely easy to understand.
What I really do not like is that often the software can not tell you the platform on which a particular site was built, it seems that it does it correctly when the platform is wordpress . You can only scan the website and not the entire internet.
I highly recommend it to companies that provide customer service. It is a tool that has an excellent support team and easy configuration.
At the moment, no problem has arisen and we hope to continue like this.