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Compare Podium and Signpost 
Featured Products
At a Glance
Market Segments
Small-Business (60.2% of reviews)
Small-Business (88.2% of reviews)
Entry-Level Pricing
Contact Us Per Month
No pricing available
Podium
Star Rating
(2,066)4.6 out of 5
Market Segments
Small-Business (60.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansSignpost
Star Rating
(55)3.7 out of 5
Market Segments
Small-Business (88.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SignpostSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Podium excels in user satisfaction, boasting a significantly higher overall rating compared to Signpost. Users appreciate Podium's intuitive interface and features like the Text-to-Pay option, which streamlines customer payments and enhances the user experience.
- According to verified reviews, Signpost is recognized for its simplicity and ease of navigation. Users find it helpful for automating follow-ups and gathering customer feedback, which can be particularly beneficial for startups looking to improve their market visibility.
- Reviewers mention that Podium's centralized messaging system is a standout feature, allowing users to manage communications from various platforms like Google Business Profile and social media in one place. This integration is praised for making customer interactions more efficient.
- Users say that while Signpost offers valuable features for small businesses, it struggles with overall performance in areas like online reputation management, where it falls short compared to Podium's robust capabilities in consolidating reviews and managing customer feedback.
- G2 reviewers highlight that Podium's implementation process is smooth and user-friendly, with many users noting the quick setup and effective onboarding experience. In contrast, some Signpost users have expressed challenges in configuring the software to meet their specific needs.
- According to recent feedback, Podium's quality of support is highly rated, with users feeling well-supported in their inquiries. Signpost, while providing decent support, has received lower ratings in this area, indicating room for improvement in customer service responsiveness.
Pricing
Entry-Level Pricing
Podium
Core
Contact Us
Per Month
With essential AI features, respond to and convert more leads faster.
- Consolidated Lead Conversion Platform
- Review Management with AI Reponses
- Basic Automations
Signpost
No pricing availableFree Trial
Podium
No trial information availableSignpost
No trial information availableRatings
Meets Requirements
9.1
1,737
6.7
41
Ease of Use
9.3
1,756
7.1
40
Ease of Setup
9.1
1,087
6.9
25
Ease of Admin
9.3
888
6.9
20
Quality of Support
9.0
1,614
6.9
39
Has the product been a good partner in doing business?
9.2
906
7.0
20
Product Direction (% positive)
9.0
1,723
5.0
37
Features by Category
Sales Force Automation
Not enough data
8.3
9
|
Verified
Not enough data
8.3
6
Not enough data
8.3
7
|
Verified
Not enough data
8.6
7
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
8.6
7
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
7.5
6
|
Verified
Not enough data
8.6
6
|
Verified
Marketing Automation
Not enough data
7.7
11
|
Verified
Not enough data
8.5
11
|
Verified
Not enough data
7.5
10
|
Verified
Not enough data
7.1
8
Customer Support
Not enough data
6.2
7
|
Verified
Not enough data
6.0
8
|
Verified
Not enough data
7.5
6
|
Verified
Not enough data
7.3
5
|
Verified
Not enough data
7.0
5
|
Verified
Reporting & Analytics
Not enough data
7.9
7
|
Verified
Not enough data
8.1
8
|
Verified
Not enough data
7.3
5
|
Verified
Mobile & Social
Not enough data
7.6
7
|
Verified
Not enough data
8.3
9
|
Verified
Not enough data
7.8
6
|
Verified
Platform
Not enough data
6.5
10
|
Verified
Not enough data
6.3
9
|
Verified
Not enough data
6.7
9
|
Verified
Not enough data
6.0
8
|
Verified
Not enough data
6.7
9
|
Verified
Not enough data
6.7
10
Not enough data
7.1
11
|
Verified
Not enough data
6.7
10
|
Verified
Integration
Not enough data
6.0
8
|
Verified
Not enough data
6.0
7
|
Verified
Not enough data
5.2
8
|
Verified
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
Not enough data
6.1
9
|
Verified
Not enough data
6.3
9
|
Verified
Not enough data
6.5
9
|
Verified
Not enough data
6.2
7
|
Verified
Online Marketing
Not enough data
5.8
8
|
Verified
Not enough data
6.4
6
|
Verified
Not enough data
6.2
7
|
Verified
Not enough data
5.6
8
|
Verified
Not enough data
6.1
6
Lead Management
Not enough data
7.3
5
|
Verified
Not enough data
5.7
5
|
Verified
Not enough data
5.8
6
|
Verified
Not enough data
6.7
5
|
Verified
Not enough data
5.8
6
|
Verified
Not enough data
6.0
5
|
Verified
Not enough data
6.4
6
|
Verified
Not enough data
Not enough data
Campaign Management
Not enough data
5.2
7
|
Verified
Not enough data
5.8
6
Not enough data
6.7
5
|
Verified
Not enough data
6.7
5
Social
Not enough data
7.3
5
Not enough data
7.7
5
|
Verified
Not enough data
6.1
6
|
Verified
Not enough data
6.3
5
|
Verified
Not enough data
6.3
5
Reporting & Analytics
Not enough data
6.0
7
|
Verified
Not enough data
7.2
6
|
Verified
Not enough data
5.6
6
|
Verified
Not enough data
5.8
6
|
Verified
Not enough data
5.8
6
Platform
Not enough data
5.0
6
|
Verified
Not enough data
5.3
6
|
Verified
Not enough data
4.7
6
|
Verified
Not enough data
4.7
5
|
Verified
Not enough data
4.7
5
|
Verified
Not enough data
5.7
7
|
Verified
Not enough data
5.7
7
|
Verified
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
6.0
7
|
Verified
Not enough data
4.4
6
|
Verified
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
8.0
39
Not enough data
8.8
40
Not enough data
Interaction
8.0
41
Not enough data
8.2
40
Not enough data
8.3
40
Not enough data
8.4
40
Not enough data
8.3
39
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
8.2
40
Not enough data
7.9
41
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
8.1
41
Not enough data
7.9
41
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Feature Not Available
Not enough data
8.4
41
Not enough data
8.5
40
Not enough data
8.5
39
Not enough data
Agentic AI - AI Chatbots
5.2
8
Not enough data
6.0
8
Not enough data
6.3
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
8.3
158
Not enough data
7.6
207
Not enough data
9.1
222
Not enough data
Feature Not Available
Not enough data
Channels
7.9
212
Not enough data
8.6
221
Not enough data
9.3
237
Not enough data
Feature Not Available
Not enough data
8.0
195
Not enough data
Customers
8.2
153
Not enough data
8.4
155
Not enough data
8.5
222
Not enough data
8.3
222
Not enough data
8.5
222
Not enough data
Agentic AI - Conversational Marketing
4.4
13
Not enough data
4.5
13
Not enough data
4.2
13
Not enough data
4.9
13
Not enough data
4.9
13
Not enough data
5.0
13
Not enough data
4.9
13
Not enough data
Platform Basics
8.6
65
Not enough data
8.5
64
Not enough data
9.1
65
Not enough data
Platform Data
9.1
65
Not enough data
9.0
65
Not enough data
Platform Additional Functionality
8.5
63
Not enough data
9.1
65
Not enough data
9.3
65
Not enough data
Platform Content
9.0
62
Not enough data
Agentic AI - Automotive Marketing
6.3
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
Text Messaging
8.7
230
|
Verified
Not enough data
9.3
240
|
Verified
Not enough data
8.4
187
Not enough data
8.6
239
|
Verified
Not enough data
8.3
213
|
Verified
Not enough data
8.4
216
|
Verified
Not enough data
8.5
233
|
Verified
Not enough data
8.5
216
|
Verified
Not enough data
SMS Platform
8.5
223
|
Verified
Not enough data
8.6
223
|
Verified
Not enough data
Feature Not Available
Not enough data
7.6
201
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
206
|
Verified
Not enough data
Agentic AI - SMS Marketing
5.7
24
Not enough data
6.1
24
Not enough data
6.6
24
Not enough data
6.4
24
Not enough data
5.8
24
Not enough data
5.7
24
Not enough data
Channels
8.2
325
Not enough data
8.1
322
Not enough data
Feature Not Available
Not enough data
Design
8.3
338
Not enough data
Feature Not Available
Not enough data
8.5
373
Not enough data
8.4
364
Not enough data
8.6
337
Not enough data
Generative AI
7.5
234
Not enough data
7.5
229
Not enough data
Responses
9.3
14
Not enough data
9.3
14
Not enough data
8.9
14
Not enough data
Automation - AI Agents
8.5
17
Not enough data
8.9
20
Not enough data
8.5
16
Not enough data
8.8
15
Not enough data
8.9
17
Not enough data
Platform
9.0
14
Not enough data
8.9
16
Not enough data
9.2
14
Not enough data
Autonomy - AI Agents
8.6
14
Not enough data
8.8
14
Not enough data
8.7
15
Not enough data
7.9
14
Not enough data
Generative AI
8.6
15
Not enough data
8.7
14
Not enough data
Responses
8.7
33
Not enough data
8.4
33
Not enough data
8.9
33
Not enough data
Feature Not Available
Not enough data
8.2
32
Not enough data
Platform
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
31
Not enough data
8.4
32
Not enough data
Feature Not Available
Not enough data
8.8
32
Not enough data
8.9
31
Not enough data
Generative AI
8.1
32
Not enough data
8.1
31
Not enough data
Conversational Platform
8.6
295
Not enough data
8.4
253
Not enough data
8.3
166
Not enough data
8.5
181
Not enough data
Support Automation
8.5
258
Not enough data
8.3
166
Not enough data
8.7
168
Not enough data
8.1
174
Not enough data
Generative AI
7.5
153
Not enough data
7.5
155
Not enough data
Generative AI
7.7
246
Not enough data
7.5
243
Not enough data
Feature Not Available
Not enough data
Communication
9.2
698
|
Verified
Not enough data
9.0
723
|
Verified
Not enough data
8.1
509
Not enough data
9.0
664
|
Verified
Not enough data
7.3
295
Not enough data
Internal Use
8.2
617
|
Verified
Not enough data
8.9
677
|
Verified
Not enough data
8.6
646
|
Verified
Not enough data
8.6
628
|
Verified
Not enough data
8.8
634
|
Verified
Not enough data
8.5
599
|
Verified
Not enough data
Platform Basics - VoIP Providers
6.8
11
Not enough data
6.5
11
Not enough data
6.2
10
Not enough data
5.8
11
Not enough data
5.8
10
Not enough data
6.5
10
Not enough data
Basic Communication
8.4
42
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
37
Not enough data
Agentic AI - VoIP Providers
6.0
7
Not enough data
6.0
7
Not enough data
6.2
7
Not enough data
6.7
7
Not enough data
Access
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Advanced Features
6.7
39
Not enough data
Feature Not Available
Not enough data
8.1
39
Not enough data
Consumer Intelligence
9.1
631
|
Verified
6.5
13
|
Verified
8.4
518
Feature Not Available
8.5
559
|
Verified
3.3
7
Reporting
Feature Not Available
Feature Not Available
8.4
524
|
Verified
2.8
6
8.9
649
|
Verified
6.8
14
|
Verified
Media Monitoring
8.5
518
3.1
6
7.3
199
Feature Not Available
8.3
511
Feature Not Available
In-House Management
8.6
503
Feature Not Available
8.6
503
|
Verified
Feature Not Available
Generative AI
7.5
138
Not enough data
Agentic AI - Online Reputation Management
5.2
11
Not enough data
5.3
11
Not enough data
5.9
11
Not enough data
5.8
11
Not enough data
5.6
11
Not enough data
5.6
11
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Podium and Signpost are categorized as SMS Marketing, Online Reputation Management, and Live Chat
Reviews
Reviewers' Company Size
Podium
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Signpost
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
19.8%
Retail
13.8%
Consumer Services
9.1%
Construction
7.9%
Furniture
6.2%
Other
43.2%
Consumer Services
15.7%
Marketing and Advertising
9.8%
Construction
9.8%
Photography
7.8%
Health, Wellness and Fitness
3.9%
Other
52.9%
Discussions
How can I make people interact with the chat feature better?
3 Comments
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
How can online reviews help my business?
2 Comments
VL
In a day and age of online reviews, the majority of the people nowadays are choosing their services/companies based on their online popularity/reviews. Read more
How do I edit my templates ( If this is not a permissions issues )
2 Comments
JP
If it is not a permissions issue then to be honest I am not sure. You can create new templates. When I login to Podium on a computer it tells me that you...Read more
Why haven't we integrated other social media platforms. Linkedin Instagram twitter, why only one image in email blast
1 Comment
EN
Hi Kendrick, we focus your email marketing on online review sites and unfortunately LinkedIn and Instagram do not have review functionality. We do recommend...Read more
Signpost has no more discussions with answers
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