Shopify POS Features
POS (5)
Credit Card Payments
Processes credit card payments either within the platform or using an outside processing company.
Barcode Scanning
Allows users to scan barcodes to obtain pricing and item information when checking out a customer.
Hardware Integration
Allows users to connect the software with outside hardware such as cash drawers, credit card readers, barcode scanners, and more.
Price Adjustments
Applies adjustments such as bulk discounts, sale discounts, buy one get one free or other offers to item prices during checkout.
Receipts
Provides receipts to customers after their purchase by printing them, sending them via SMS or email, or provides the ability to refuse a receipt.
Marketing (2)
Loyalty Programs
Provides customers with discounts or other rewards for being frequent patrons or attacts lapsed customers back with deals or coupons.
Email Marketing
Uses email to send marketing material to customers such as coupons, special offers, and more.
Administration (11)
Inventory Management
Tracks inventory in real time as purchases are made so users are aware of the need to restock.
Employee Management
Schedules employees, tracks productivity, and allows for multiple user profiles.
Reporting
Provides users with reporting on key data such as sales, inventory, revenue, and more.
E-commerce Integration
Connects with an online store to either track inventory sold online or process online payments.
Reporting & Analytics
Reports and analytics created from payment data.
E-commerce Integration
The ability to integrate directly with an e-commerce platform in order to create a seamless checkout experience.
Processing Fees
Fees associated with processing individual transactions that may be based on a percentage of the purchase or a flat rate.
POS Integration
The ability to integrate with a POS system in order to allow the processing of credit card or mobile payments in a store setting.
Omnichannel
Process payments from multiple channels such as ACH, mobile, or e-commerce.
Levels 1 & 2
Supports levels 1 and 2 for credit card payment processing.
Level 3
Supports level 3 credit card processing which requires additional data for qualification.
Payment Processing (4)
Encryption
Built-in security to protect payment information in order to prevent fraud and hacking.
Credit Card Processing
The ability to process credit card payments and receive approval or denial of funds from the customer's bank.
Mobile Payments
The ability to process mobile payments from a mobile wallet or other mobile phone payment app.
Digital Wallet Integration
The ability to process payments from a digital wallet service or other digital payment method.
Omnichannel Features (7)
Retail Management
The ability to manage the operations of a retail storefront and integrate storefront operations with other channels.
POS Integration
The ability to integrate with a POS system in order to facilitate the integration of brick and mortar channels with other channels.
Social Media Integration
Tools to integrate social media channels with other commerce channels to create a seamless experience for customers.
Customer Service Integration
The ability to integrate customer service into all channels.
Marketing Tools
The ability to integrate marketing tools into all channels.
E-commerce Integration
Tools to combine e-commerce channels with other channels in order to create a seamless experience across channels.
ERP Integration
The ability to integrate with ERP systems in order to unite customer-facing channels with back-end channels.
Reporting (2)
Reports & Analytics
Tools to present data collected from various channels in a digestible way to help business owners make informed decisions.
Data Transfer Tools
The ability to transfer data between channels in order to streamline operations.
Payment Options (2)
Multi-Currency
Allows users to process payments in multiple currencies.
Online payment portal
Provides an online portal where customers can make payments.
Security (1)
POS Verification
Support cardholder verification methods for POS transactions.
Platform (2)
Accounting integration
Provide integration with accounting software and ERP systems.
E-commerce Integration
Provide integration with B2B and B2C e-commerce platforms
Payment (8)
Credit Card Payments
Integrate with EDC machine and accept all forms of credit cards
Loyalty Points
Allow payment via loyalty points as a legal tender
Digital Wallets
Supports payment from all standard digital wallets
UPI Payment
Allows UPI payment integration
Meal Voucher Redemption
Allows payment in the form of meal vouchers, to support varied categories of customers
Gift Voucher Redemption
Enables customers to pay using a gift voucher
Cash Payment
Address the masses with denomination-based cash payments
Installment Payment
Provides options to customers to pay on installment
Checkout (5)
Barcode Scanning
Speeds up check-out lines with sales through barcode scanning
Bills/ e-Receipt
Supports printing of bills and sends e-Receipt to customers’ mobile numbers
Integration
Supports seamless integration with devices like cash drawer, weighing scale, payment gateways, digital wallets and others
Order Booking
Allows advance order booking for customer convenience
Return/Refund
Facilitate easy return and refunds in the form of cash or as a direct transfer to a customer’s wallet
Inventory Management (5)
Inventory Control
Helps inventory tracking, inventory shrinkage and stock optimization
Low-stock Alerts
Notifies when a stock for particular product is running low before it runs out
Product Categorization
Organize and filter inventory based on assigned categories (such as by size, style, or color)
Multilocation Inventory Tracking
Track inventory levels across multiple store locations
Purchase Orders
Create purchase order and order stock directly from the system
Reporting and analytics (4)
Monitor Store KPIs
Track sales , inventory by category, cost of goods sold, profit margin etc
Real-time data
Allows visibility into real-time business data and insights remotely
Exportable Reports
Easily export any report to Excel/CSV, PDF and share a URL
Remote Reporting
Allow visibility into data from anywhere outside the store
Customer Management (3)
Customer Sales History
Enable to see what customers buy across channels and offer service tailored to their needs.
Loyalty Management
Drive loyalty and ensure customers join store's loyalty program
Customer Accounts
Create customer profiles and offer special discounts as per their purchase history
Team Management (5)
Employee Tracking
Keep track of productivity per time period, employees’ ins and outs
Quick Employee Training
Allow new staff up to speed in no time and with intuitive learning modules
Commission Tracking
Enable automated commission tracking and record sales done by each sales representative
Employee Accounts and Permission
Provides employees with personal accounts to login and assign different sets of permissions to different roles
Staff Scheduling
Provide a tool to schdule employee shift
Help and support (5)
24/7 Phone Support
Allows reaching out to customer support 24/7 through tollfree number
Email and Chat Support
Resolve queries through email and chat support
Account History
Allows saving of all pending or solved tickets in the system
Webinars and Session
Access to one on one session and free webinars to get started with the product
Customer Forum
Allows connecting with peers and see how other retailers are using the system
Integration (3)
Accounting
Easily integrate with accounting tools
E-commerce
Easily integrate with e-commerce tools to enable online sales
Multi-store
Allows integration with stores at multiple location
Data Management (5)
Consolidation
Consolidates data from multiple sources
Data types
Gather multiple types of data from various sources
Correction
Allow users to update the data to ensure its accuracy and validity
Cleansing
Detect innacurate, incomplete, or duplicate data
Validation
Ensure that the data complies with internal quality standards
Analytics (4)
KPIs
Monitor store key performance indicators (KPIs) in real-time
Forecasting
Generate forecasts using historical data and market trends
Reports and Dashboards
Creates reports and dashboards to analyze retail KPIs and metrics
Predictive analytics
Uses artificial intelligence (AI) to build forecasting models based on existing data sets
Mobile (2)
Mobile dashboard
Offer mobile dashboards to view retail KPI in real-time
Mobile application
Support or include dedicated app for iOS and/or Android
Integration (3)
Marketplace
Allows integration with marketplace such as Amazon, eBay, Walmart, etc
Retail POS
Easily integrate with POS software to monitor sales and customer data
Other software
Allows integration with marketplace such as Amazon, eBay, Walmart, etc
Platform Additional Functionality (2)
Cloud
Provides a cloud based version of the platform
On-Premise
Provides an on-premise version of the platform
Generative AI (1)
AI Text Generation
Allows users to generate text based on a text prompt.
Agentic AI - Retail Analytics (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives





