Shopify POS Features
POS (5)
Credit Card Payments
Processes credit card payments either within the platform or using an outside processing company. 121 reviewers of Shopify POS have provided feedback on this feature.
Barcode Scanning
Allows users to scan barcodes to obtain pricing and item information when checking out a customer. 101 reviewers of Shopify POS have provided feedback on this feature.
Hardware Integration
Based on 110 Shopify POS reviews. Allows users to connect the software with outside hardware such as cash drawers, credit card readers, barcode scanners, and more.
Price Adjustments
Applies adjustments such as bulk discounts, sale discounts, buy one get one free or other offers to item prices during checkout. 116 reviewers of Shopify POS have provided feedback on this feature.
Receipts
As reported in 116 Shopify POS reviews. Provides receipts to customers after their purchase by printing them, sending them via SMS or email, or provides the ability to refuse a receipt.
Marketing (2)
Loyalty Programs
Provides customers with discounts or other rewards for being frequent patrons or attacts lapsed customers back with deals or coupons. 102 reviewers of Shopify POS have provided feedback on this feature.
Email Marketing
As reported in 109 Shopify POS reviews. Uses email to send marketing material to customers such as coupons, special offers, and more.
Administration (11)
Inventory Management
Tracks inventory in real time as purchases are made so users are aware of the need to restock. This feature was mentioned in 120 Shopify POS reviews.
Employee Management
As reported in 105 Shopify POS reviews. Schedules employees, tracks productivity, and allows for multiple user profiles.
Reporting
Provides users with reporting on key data such as sales, inventory, revenue, and more. 123 reviewers of Shopify POS have provided feedback on this feature.
E-commerce Integration
Based on 121 Shopify POS reviews. Connects with an online store to either track inventory sold online or process online payments.
Reporting & Analytics
Reports and analytics created from payment data. 21 reviewers of Shopify POS have provided feedback on this feature.
E-commerce Integration
As reported in 23 Shopify POS reviews. The ability to integrate directly with an e-commerce platform in order to create a seamless checkout experience.
Processing Fees
Fees associated with processing individual transactions that may be based on a percentage of the purchase or a flat rate. 21 reviewers of Shopify POS have provided feedback on this feature.
POS Integration
The ability to integrate with a POS system in order to allow the processing of credit card or mobile payments in a store setting. 23 reviewers of Shopify POS have provided feedback on this feature.
Omnichannel
Process payments from multiple channels such as ACH, mobile, or e-commerce. 22 reviewers of Shopify POS have provided feedback on this feature.
Levels 1 & 2
As reported in 22 Shopify POS reviews. Supports levels 1 and 2 for credit card payment processing.
Level 3
As reported in 22 Shopify POS reviews. Supports level 3 credit card processing which requires additional data for qualification.
Payment Processing (4)
Encryption
Built-in security to protect payment information in order to prevent fraud and hacking. This feature was mentioned in 22 Shopify POS reviews.
Credit Card Processing
The ability to process credit card payments and receive approval or denial of funds from the customer's bank. This feature was mentioned in 23 Shopify POS reviews.
Mobile Payments
Based on 23 Shopify POS reviews. The ability to process mobile payments from a mobile wallet or other mobile phone payment app.
Digital Wallet Integration
Based on 22 Shopify POS reviews. The ability to process payments from a digital wallet service or other digital payment method.
Omnichannel Features (7)
Retail Management
Based on 12 Shopify POS reviews. The ability to manage the operations of a retail storefront and integrate storefront operations with other channels.
POS Integration
The ability to integrate with a POS system in order to facilitate the integration of brick and mortar channels with other channels. 12 reviewers of Shopify POS have provided feedback on this feature.
Social Media Integration
Tools to integrate social media channels with other commerce channels to create a seamless experience for customers. This feature was mentioned in 12 Shopify POS reviews.
Customer Service Integration
The ability to integrate customer service into all channels. 12 reviewers of Shopify POS have provided feedback on this feature.
Marketing Tools
The ability to integrate marketing tools into all channels. 12 reviewers of Shopify POS have provided feedback on this feature.
E-commerce Integration
As reported in 12 Shopify POS reviews. Tools to combine e-commerce channels with other channels in order to create a seamless experience across channels.
ERP Integration
The ability to integrate with ERP systems in order to unite customer-facing channels with back-end channels. This feature was mentioned in 13 Shopify POS reviews.
Reporting (2)
Reports & Analytics
Based on 13 Shopify POS reviews. Tools to present data collected from various channels in a digestible way to help business owners make informed decisions.
Data Transfer Tools
The ability to transfer data between channels in order to streamline operations. This feature was mentioned in 12 Shopify POS reviews.
Payment Options (2)
Multi-Currency
Allows users to process payments in multiple currencies. This feature was mentioned in 22 Shopify POS reviews.
Online payment portal
Based on 22 Shopify POS reviews. Provides an online portal where customers can make payments.
Security (1)
POS Verification
As reported in 23 Shopify POS reviews. Support cardholder verification methods for POS transactions.
Platform (2)
Accounting integration
Provide integration with accounting software and ERP systems. This feature was mentioned in 22 Shopify POS reviews.
E-commerce Integration
As reported in 22 Shopify POS reviews. Provide integration with B2B and B2C e-commerce platforms
Payment (8)
Credit Card Payments
Based on 19 Shopify POS reviews. Integrate with EDC machine and accept all forms of credit cards
Loyalty Points
Allow payment via loyalty points as a legal tender 19 reviewers of Shopify POS have provided feedback on this feature.
Digital Wallets
Supports payment from all standard digital wallets 19 reviewers of Shopify POS have provided feedback on this feature.
UPI Payment
Allows UPI payment integration 19 reviewers of Shopify POS have provided feedback on this feature.
Meal Voucher Redemption
Allows payment in the form of meal vouchers, to support varied categories of customers 19 reviewers of Shopify POS have provided feedback on this feature.
Gift Voucher Redemption
Enables customers to pay using a gift voucher This feature was mentioned in 19 Shopify POS reviews.
Cash Payment
Based on 20 Shopify POS reviews. Address the masses with denomination-based cash payments
Installment Payment
Provides options to customers to pay on installment 19 reviewers of Shopify POS have provided feedback on this feature.
Checkout (5)
Barcode Scanning
Speeds up check-out lines with sales through barcode scanning This feature was mentioned in 19 Shopify POS reviews.
Bills/ e-Receipt
Supports printing of bills and sends e-Receipt to customers’ mobile numbers This feature was mentioned in 18 Shopify POS reviews.
Integration
Supports seamless integration with devices like cash drawer, weighing scale, payment gateways, digital wallets and others This feature was mentioned in 17 Shopify POS reviews.
Order Booking
Allows advance order booking for customer convenience 17 reviewers of Shopify POS have provided feedback on this feature.
Return/Refund
Facilitate easy return and refunds in the form of cash or as a direct transfer to a customer’s wallet 17 reviewers of Shopify POS have provided feedback on this feature.
Inventory Management (5)
Inventory Control
Helps inventory tracking, inventory shrinkage and stock optimization This feature was mentioned in 18 Shopify POS reviews.
Low-stock Alerts
As reported in 18 Shopify POS reviews. Notifies when a stock for particular product is running low before it runs out
Product Categorization
Based on 18 Shopify POS reviews. Organize and filter inventory based on assigned categories (such as by size, style, or color)
Multilocation Inventory Tracking
Track inventory levels across multiple store locations This feature was mentioned in 17 Shopify POS reviews.
Purchase Orders
Create purchase order and order stock directly from the system 17 reviewers of Shopify POS have provided feedback on this feature.
Reporting and analytics (4)
Monitor Store KPIs
Based on 19 Shopify POS reviews. Track sales , inventory by category, cost of goods sold, profit margin etc
Real-time data
As reported in 18 Shopify POS reviews. Allows visibility into real-time business data and insights remotely
Exportable Reports
Easily export any report to Excel/CSV, PDF and share a URL This feature was mentioned in 17 Shopify POS reviews.
Remote Reporting
Based on 19 Shopify POS reviews. Allow visibility into data from anywhere outside the store
Customer Management (3)
Customer Sales History
As reported in 17 Shopify POS reviews. Enable to see what customers buy across channels and offer service tailored to their needs.
Loyalty Management
Drive loyalty and ensure customers join store's loyalty program This feature was mentioned in 17 Shopify POS reviews.
Customer Accounts
Create customer profiles and offer special discounts as per their purchase history 17 reviewers of Shopify POS have provided feedback on this feature.
Team Management (5)
Employee Tracking
Keep track of productivity per time period, employees’ ins and outs 17 reviewers of Shopify POS have provided feedback on this feature.
Quick Employee Training
Allow new staff up to speed in no time and with intuitive learning modules 18 reviewers of Shopify POS have provided feedback on this feature.
Commission Tracking
As reported in 16 Shopify POS reviews. Enable automated commission tracking and record sales done by each sales representative
Employee Accounts and Permission
As reported in 17 Shopify POS reviews. Provides employees with personal accounts to login and assign different sets of permissions to different roles
Staff Scheduling
Based on 17 Shopify POS reviews. Provide a tool to schdule employee shift
Help and support (5)
24/7 Phone Support
Allows reaching out to customer support 24/7 through tollfree number This feature was mentioned in 18 Shopify POS reviews.
Email and Chat Support
Resolve queries through email and chat support 18 reviewers of Shopify POS have provided feedback on this feature.
Account History
Allows saving of all pending or solved tickets in the system This feature was mentioned in 17 Shopify POS reviews.
Webinars and Session
As reported in 16 Shopify POS reviews. Access to one on one session and free webinars to get started with the product
Customer Forum
Based on 16 Shopify POS reviews. Allows connecting with peers and see how other retailers are using the system
Integration (3)
Accounting
Easily integrate with accounting tools 16 reviewers of Shopify POS have provided feedback on this feature.
E-commerce
Easily integrate with e-commerce tools to enable online sales This feature was mentioned in 16 Shopify POS reviews.
Multi-store
Allows integration with stores at multiple location This feature was mentioned in 18 Shopify POS reviews.
Data Management (5)
Consolidation
Based on 14 Shopify POS reviews. Consolidates data from multiple sources
Data types
Gather multiple types of data from various sources 15 reviewers of Shopify POS have provided feedback on this feature.
Correction
As reported in 14 Shopify POS reviews. Allow users to update the data to ensure its accuracy and validity
Cleansing
Based on 15 Shopify POS reviews. Detect innacurate, incomplete, or duplicate data
Validation
Ensure that the data complies with internal quality standards This feature was mentioned in 15 Shopify POS reviews.
Analytics (4)
KPIs
As reported in 15 Shopify POS reviews. Monitor store key performance indicators (KPIs) in real-time
Forecasting
Generate forecasts using historical data and market trends This feature was mentioned in 15 Shopify POS reviews.
Reports and Dashboards
Creates reports and dashboards to analyze retail KPIs and metrics 16 reviewers of Shopify POS have provided feedback on this feature.
Predictive analytics
As reported in 16 Shopify POS reviews. Uses artificial intelligence (AI) to build forecasting models based on existing data sets
Mobile (2)
Mobile dashboard
As reported in 15 Shopify POS reviews. Offer mobile dashboards to view retail KPI in real-time
Mobile application
As reported in 16 Shopify POS reviews. Support or include dedicated app for iOS and/or Android
Integration (3)
Marketplace
As reported in 16 Shopify POS reviews. Allows integration with marketplace such as Amazon, eBay, Walmart, etc
Retail POS
Easily integrate with POS software to monitor sales and customer data This feature was mentioned in 17 Shopify POS reviews.
Other software
As reported in 15 Shopify POS reviews. Allows integration with marketplace such as Amazon, eBay, Walmart, etc
Platform Additional Functionality (2)
Cloud
As reported in 14 Shopify POS reviews. Provides a cloud based version of the platform
On-Premise
Provides an on-premise version of the platform 15 reviewers of Shopify POS have provided feedback on this feature.
Generative AI (1)
AI Text Generation
Allows users to generate text based on a text prompt. 17 reviewers of Shopify POS have provided feedback on this feature.
Agentic AI - Retail Analytics (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives






