Shopify POS Features
POS (7)
-
Credit Card Payments
Processes credit card payments either within the platform or using an outside processing company.
-
Barcode Scanning
Allows users to scan barcodes to obtain pricing and item information when checking out a customer.
-
Hardware Integration
Allows users to connect the software with outside hardware such as cash drawers, credit card readers, barcode scanners, and more.
-
Price Adjustments
Applies adjustments such as bulk discounts, sale discounts, buy one get one free or other offers to item prices during checkout.
-
Receipts
Provides receipts to customers after their purchase by printing them, sending them via SMS or email, or provides the ability to refuse a receipt.
Electronic Payments
Electronically collect payments for goods or services
Accounting Integration
Integrate with a third-party accounting system
Marketing (2)
-
Loyalty Programs
Provides customers with discounts or other rewards for being frequent patrons or attacts lapsed customers back with deals or coupons.
-
Email Marketing
Uses email to send marketing material to customers such as coupons, special offers, and more.
Administration (31)
-
Inventory Management
Tracks inventory in real time as purchases are made so users are aware of the need to restock.
-
Employee Management
Schedules employees, tracks productivity, and allows for multiple user profiles.
-
Reporting
Provides users with reporting on key data such as sales, inventory, revenue, and more.
-
E-commerce Integration
Connects with an online store to either track inventory sold online or process online payments.
Electronic Signature
Digitally sign online documents
Pricing Management
Tool used to determine accurate pricing and product eligibility for borrowers
Gift Card Management
Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
Sales Tax Management
Calculation of consumption tax imposed on the sale of goods/services
Receipt Management
Upload, track, and submit receipts in a central database
Promotions Management
Design, communicate, and distribute incentives to perform a specific action
Retail Management
Manage sales in retail stores
Commission Management
Tracking, calculating, and paying commissions and earnings to employees
Purchase Order Management
Create, send, and track purchase orders and their statuses
Order Management
Manage and track customer orders for goods, investments, or any other purchases
eCommerce Management
Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
Price/Margin Management
Track and manage the profit margin between the cost of a product and its selling price.
Stock Management
Manage the buying, selling, and holding of stocks
Cash Management
Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances
Returns Management
Track and facilitate returns of products sold
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Retail Inventory Management
Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
-
Reporting & Analytics
Reports and analytics created from payment data.
-
E-commerce Integration
The ability to integrate directly with an e-commerce platform in order to create a seamless checkout experience.
-
Processing Fees
Fees associated with processing individual transactions that may be based on a percentage of the purchase or a flat rate.
-
POS Integration
The ability to integrate with a POS system in order to allow the processing of credit card or mobile payments in a store setting.
-
Omnichannel
Process payments from multiple channels such as ACH, mobile, or e-commerce.
-
Levels 1 & 2
Supports levels 1 and 2 for credit card payment processing.
-
Level 3
Supports level 3 credit card processing which requires additional data for qualification.
Payment Gateway Integration
Integration with payment gateways to facilitate online transactions
ACH Payment Processing
Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
Cryptocurrency Processing
Accept and process cryptocurrency transactions such as Bitcoin
Payment Processing (9)
-
Encryption
Built-in security to protect payment information in order to prevent fraud and hacking.
-
Credit Card Processing
The ability to process credit card payments and receive approval or denial of funds from the customer's bank.
-
Mobile Payments
The ability to process mobile payments from a mobile wallet or other mobile phone payment app.
-
Digital Wallet Integration
The ability to process payments from a digital wallet service or other digital payment method.
Debit/Credit Card Processing
Accept and process credit/debit card transactions
Online Payments
Accept and process online payment transactions
Partial Payments
Allow customers to make a partial payment on an invoice and track remaining debt
In-Person Payments
Transactions that typically involve face-to-face interactions between the payer and the payee
Digital Wallet Payments
Allows customers to check out with wallet payment methods that digitally store credit and debit cards
Omnichannel Features (7)
-
Retail Management
The ability to manage the operations of a retail storefront and integrate storefront operations with other channels.
-
POS Integration
The ability to integrate with a POS system in order to facilitate the integration of brick and mortar channels with other channels.
-
Social Media Integration
Tools to integrate social media channels with other commerce channels to create a seamless experience for customers.
-
Customer Service Integration
The ability to integrate customer service into all channels.
-
Marketing Tools
The ability to integrate marketing tools into all channels.
-
E-commerce Integration
Tools to combine e-commerce channels with other channels in order to create a seamless experience across channels.
-
ERP Integration
The ability to integrate with ERP systems in order to unite customer-facing channels with back-end channels.
Reporting (2)
-
Reports & Analytics
Tools to present data collected from various channels in a digestible way to help business owners make informed decisions.
-
Data Transfer Tools
The ability to transfer data between channels in order to streamline operations.
Payment Options (2)
-
Multi-Currency
Allows users to process payments in multiple currencies.
-
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Security (1)
-
POS Verification
Support cardholder verification methods for POS transactions.
Platform (2)
-
Accounting integration
Provide integration with accounting software and ERP systems.
-
E-commerce Integration
Provide integration with B2B and B2C e-commerce platforms
Payment (10)
-
Credit Card Payments
Integrate with EDC machine and accept all forms of credit cards
-
Loyalty Points
Allow payment via loyalty points as a legal tender
-
Digital Wallets
Supports payment from all standard digital wallets
-
UPI Payment
Allows UPI payment integration
-
Meal Voucher Redemption
Allows payment in the form of meal vouchers, to support varied categories of customers
-
Gift Voucher Redemption
Enables customers to pay using a gift voucher
-
Cash Payment
Address the masses with denomination-based cash payments
-
Installment Payment
Provides options to customers to pay on installment
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Electronic Payments
Electronically collect payments for goods or services
Checkout (8)
-
Barcode Scanning
Speeds up check-out lines with sales through barcode scanning
-
Bills/ e-Receipt
Supports printing of bills and sends e-Receipt to customers’ mobile numbers
-
Integration
Supports seamless integration with devices like cash drawer, weighing scale, payment gateways, digital wallets and others
-
Order Booking
Allows advance order booking for customer convenience
-
Return/Refund
Facilitate easy return and refunds in the form of cash or as a direct transfer to a customer’s wallet
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Mail Order
Facilitate the process of ordering and the mail delivery of products
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Inventory Management (5)
-
Inventory Control
Helps inventory tracking, inventory shrinkage and stock optimization
-
Low-stock Alerts
Notifies when a stock for particular product is running low before it runs out
-
Product Categorization
Organize and filter inventory based on assigned categories (such as by size, style, or color)
-
Multilocation Inventory Tracking
Track inventory levels across multiple store locations
-
Purchase Orders
Create purchase order and order stock directly from the system
Reporting and analytics (7)
-
Monitor Store KPIs
Track sales , inventory by category, cost of goods sold, profit margin etc
-
Real-time data
Allows visibility into real-time business data and insights remotely
-
Exportable Reports
Easily export any report to Excel/CSV, PDF and share a URL
-
Remote Reporting
Allow visibility into data from anywhere outside the store
Customizable Reports
Alter the layout and content of reports
Customizable Reports
Alter the layout and content of reports
Real-Time Analytics
Analyze and gain insights into data in real-time
Customer Management (41)
-
Customer Sales History
Enable to see what customers buy across channels and offer service tailored to their needs.
-
Loyalty Management
Drive loyalty and ensure customers join store's loyalty program
-
Customer Accounts
Create customer profiles and offer special discounts as per their purchase history
Workflow Management
Create, design and manage workflows for repetitive tasks
Gift Card Management
Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Cash Flow Management
Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period
Promotions Management
Design, communicate, and distribute incentives to perform a specific action
Inventory Management
Track and manage inventory levels to maintain proper supply
Commission Management
Tracking, calculating, and paying commissions and earnings to employees
Returns Management
Track and facilitate returns of products sold
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Price/Margin Management
Track and manage the profit margin between the cost of a product and its selling price.
Lottery Management
Track and manage the sale of lottery tickets
Receipt Management
Upload, track, and submit receipts in a central database
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Fuel Management
Monitor fuel consumption and optimize fuel usage
Website Management
Built-in website builder or integration with third-party site
Financial Management
Plan, manage, and track the financial activities of an individual or organization
Franchise Operations Management
Track and manage the day-to-day operations of all franchise locations.
Lead Management
Store information about leads or contacts and track, manage and nurture them throughout the sales process
Sales Activity Management
Define, track, and/or automate sales activities and sales processes
Task Management
Create, manage and track all task activities and progression
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Brand Management
The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.
Supply Chain Management
Manage the planning and execution of supply chain activities
Training Management
Track employee/learner's progression through training programs
Timesheet Management
Track the amount of time spent on a job or task
Marketing Management
Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Document Management
Store, manage, and track all electronic documents in a centralized location
Support Ticket Management
Allow customers/users to submit support queries and service requests
Royalty Management
Streamline royalty relationship management via payment processing, lease tracking, reporting, and more.
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
eCommerce Management
Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
Retail Inventory Management
Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
Sales Order Management
An order generated by a seller to a customer, containing details about products or services
Merchandise Management
Provides intelligence to make the right inventory purchasing decisions.
Shipping Management
Manage and track orders being shipped to customers
Warehouse Management
Manage and track operations and inventory within warehouses
Stock Management
Manage the buying, selling, and holding of stocks
Team Management (7)
-
Employee Tracking
Keep track of productivity per time period, employees’ ins and outs
-
Quick Employee Training
Allow new staff up to speed in no time and with intuitive learning modules
-
Commission Tracking
Enable automated commission tracking and record sales done by each sales representative
-
Employee Accounts and Permission
Provides employees with personal accounts to login and assign different sets of permissions to different roles
-
Staff Scheduling
Provide a tool to schdule employee shift
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Job Scheduling
Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments
Help and support (5)
-
24/7 Phone Support
Allows reaching out to customer support 24/7 through tollfree number
-
Email and Chat Support
Resolve queries through email and chat support
-
Account History
Allows saving of all pending or solved tickets in the system
-
Webinars and Session
Access to one on one session and free webinars to get started with the product
-
Customer Forum
Allows connecting with peers and see how other retailers are using the system
Integration (4)
-
Accounting
Easily integrate with accounting tools
-
E-commerce
Easily integrate with e-commerce tools to enable online sales
-
Multi-store
Allows integration with stores at multiple location
Online Store
Website through which businesses can sell goods or services over the internet
Data Management (5)
-
Consolidation
Consolidates data from multiple sources
-
Data types
Gather multiple types of data from various sources
-
Correction
Allow users to update the data to ensure its accuracy and validity
-
Cleansing
Detect innacurate, incomplete, or duplicate data
-
Validation
Ensure that the data complies with internal quality standards
Analytics (4)
-
KPIs
Monitor store key performance indicators (KPIs) in real-time
-
Forecasting
Generate forecasts using historical data and market trends
-
Reports and Dashboards
Creates reports and dashboards to analyze retail KPIs and metrics
-
Predictive analytics
Uses artificial intelligence (AI) to build forecasting models based on existing data sets
Mobile (2)
-
Mobile dashboard
Offer mobile dashboards to view retail KPI in real-time
-
Mobile application
Support or include dedicated app for iOS and/or Android
Integration (3)
-
Marketplace
Allows integration with marketplace such as Amazon, eBay, Walmart, etc
-
Retail POS
Easily integrate with POS software to monitor sales and customer data
-
Other software
Allows integration with marketplace such as Amazon, eBay, Walmart, etc
Platform Additional Functionality (2)
-
Cloud
Provides a cloud based version of the platform
-
On-Premise
Provides an on-premise version of the platform
Generative AI (1)
-
AI Text Generation
Allows users to generate text based on a text prompt.
Agentic AI - Retail Analytics (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Additional Functionality (138)
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Data Import/Export
Import and export data to and from software applications
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Multi-Location
Manage and support multiple locations
Loyalty Program
Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
Billing & Invoicing
Create, manage, and send invoices or bills to customers
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Electronic Signature
Digitally sign online documents
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Mobile Access
Access software remotely via mobile devices
Point of Sale (POS)
Accept and process customer payments for products or services using hardware and software
Barcode Recognition
The ability to identify a barcode on or within an image or packaging
Payment Processing
Accept, record, and reconcile financial transactions
Order Processing
Send / receive, process, and execute orders
For Field Service
Intended to be used by field service companies
Email Marketing
Create and send email blasts/campaigns
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Automatic Re-ordering
Onboarding
Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Forecasting
Form predictions based on past and present data/trends
API
Application programming interface that allows for integration with other systems/databases
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Data Security
Protect sensitive data for digital privacy
Franchise Intranet
A central repository to manage branding content across franchisees.
Construction Tracker
Credit Card Processing
Accept and process credit card transactions
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Inventory Optimization
Maintain and control the stock level of inventory
Sales Trend Analysis
Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
Inventory Replenishment
Track stock count levels to manage product reordering
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Real-Time Updates
Receive system updates as soon as any changes are made
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
For Retail
For Retail Stores
Offline Access
Ability of websites, web applications, or mobile applications to function without an active internet connection
Multi-Currency
Manage and handle various international currencies
Data Import/Export
Import and export data to and from software applications
Check Printing
Print paychecks issued to confirm payment of wages or salary
Price Optimization
Track factors that affect pricing and adjust prices accordingly to increase sales
Online Store Builder
Includes functionalities for creating custom eCommerce websites
Customizable Fields
Customize data fields to support various needs and use cases
Categorization/Grouping
Organize and group data or items based on various criteria
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Inventory Optimization
Maintain and control the stock level of inventory
Shopping Cart
Checkout of online store
Customizable Reports
Alter the layout and content of reports
Sales Reports
Reports specific to sales analysis for trends and strategies
Credit Card Processing
Accept and process credit card transactions
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Multi-Location
Manage and support multiple locations
Mobile App
Access the system via a mobile application
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Automatic Backup
Data is backed up automatically to prevent data loss
Label Printing
Process of printing custom labels through various methods.
Point of Sale (POS)
Accept and process customer payments for products or services using hardware and software
Multi-Currency
Manage and handle various international currencies
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Restaurant POS
Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Inventory Tracking
Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
Customer Accounts
Record customer information, purchase history, and other notes
For iPad Devices
Operate/access software on iPad Devices
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Clock In/Out
Track employees' arrival and departure timings for payroll purposes
Transaction History
Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
Sales Trend Analysis
Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
API
Application programming interface that allows for integration with other systems/databases
Real-Time Data
Receive data and information in real time
For Retail
For Retail Stores
Offline Access
Ability of websites, web applications, or mobile applications to function without an active internet connection
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Payment Processing
Accept, record, and reconcile financial transactions
Barcode Recognition
The ability to identify a barcode on or within an image or packaging
Real-Time Updates
Receive system updates as soon as any changes are made
Customer History
Access previous interactions or concerns to maintain customer relationships
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Ordering Automation
Automate order processes to improve operational efficiency in fulfillment, shipping, and more
Retail POS
For retailers
Product Catalog
Present a catalog of inventory that customers can view
Inventory Replenishment
Track stock count levels to manage product reordering
Returns Tracking
See what items have been returned
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Touch Screen
Interactivity between software and users by touching areas on the screen of display devices
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Transaction Monitoring
Monitor or audit historical and current transactions to analyze customer account activities
Purchasing & Receiving
Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
Contactless NFC
Near-field communication method to share data and process contactless payments
Offline Access
Ability of websites, web applications, or mobile applications to function without an active internet connection
Electronic Signature
Digitally sign online documents
PCI Compliance
Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
Credit Card Management
Financial system that helps create and manage physical/digital credit cards and track transaction activities
Fraud Detection
Identify and prevent suspicious activity
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Mobile Access
Access software remotely via mobile devices
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Returns Management
Track and facilitate returns of products sold
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Recurring/Subscription Billing
Automated process of charging customers at regular intervals for repeated access or use of a product or service
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Transaction History
Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
Mobile Card Reader
Hardware device connected to smartphones for processing payments
Sales Tax Management
Calculation of consumption tax imposed on the sale of goods/services
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Receipt Management
Upload, track, and submit receipts in a central database
Customizable Branding
Add customized logos and colors to align with company branding
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Cash Management
Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances
Remote Access/Control
Access work applications remotely, for when working away from the office and/or traveling
Multi-Location
Manage and support multiple locations
Sales Trend Analysis
Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Gift Card Management
Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
Sales Reports
Reports specific to sales analysis for trends and strategies
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Multiple Payment Options
Process payments via multiple modes directly through the application
Loyalty Program
Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
Status Tracking
Track the status over time for a request, process, asset, or transaction
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Expense Tracking
Monitor and record expenses such as purchases or charges incurred
Data Security
Protect sensitive data for digital privacy
Payment Links
Send clickable links via text or email to collect payments from customers
API
Application programming interface that allows for integration with other systems/databases
Payment Fraud Prevention
Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.
Payment Reconciliation
Reconcile payments with corresponding invoices or orders for accounting purposes
Data Import/Export
Import and export data to and from software applications
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Real-Time Data
Receive data and information in real time
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Top-Rated Alternatives



