[ Shopify... Reviews ](https://www.g2.com/products/shopify-shopify-pos/reviews) [ Shopify... Reviews ](https://www.g2.com/products/shopify-shopify-pos/reviews) # Shopify POS Features ##### ## POS (5) Credit Card Payments Processes credit card payments either within the platform or using an outside processing company. Barcode Scanning Allows users to scan barcodes to obtain pricing and item information when checking out a customer. Hardware Integration Allows users to connect the software with outside hardware such as cash drawers, credit card readers, barcode scanners, and more. Price Adjustments Applies adjustments such as bulk discounts, sale discounts, buy one get one free or other offers to item prices during checkout. Receipts Provides receipts to customers after their purchase by printing them, sending them via SMS or email, or provides the ability to refuse a receipt. Show More ##### ## Marketing (2) Loyalty Programs Provides customers with discounts or other rewards for being frequent patrons or attacts lapsed customers back with deals or coupons. Email Marketing Uses email to send marketing material to customers such as coupons, special offers, and more. Show More ##### ## Administration (11) Inventory Management Tracks inventory in real time as purchases are made so users are aware of the need to restock. Employee Management Schedules employees, tracks productivity, and allows for multiple user profiles. Reporting Provides users with reporting on key data such as sales, inventory, revenue, and more. E-commerce Integration Connects with an online store to either track inventory sold online or process online payments. Reporting & Analytics Reports and analytics created from payment data. E-commerce Integration The ability to integrate directly with an e-commerce platform in order to create a seamless checkout experience. Processing Fees Fees associated with processing individual transactions that may be based on a percentage of the purchase or a flat rate. POS Integration The ability to integrate with a POS system in order to allow the processing of credit card or mobile payments in a store setting. Omnichannel Process payments from multiple channels such as ACH, mobile, or e-commerce. Levels 1 & 2 Supports levels 1 and 2 for credit card payment processing. Level 3 Supports level 3 credit card processing which requires additional data for qualification. Show More ##### ## Payment Processing (4) Encryption Built-in security to protect payment information in order to prevent fraud and hacking. Credit Card Processing The ability to process credit card payments and receive approval or denial of funds from the customer's bank. Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app. Digital Wallet Integration The ability to process payments from a digital wallet service or other digital payment method. Show More ##### ## Omnichannel Features (7) Retail Management The ability to manage the operations of a retail storefront and integrate storefront operations with other channels. POS Integration The ability to integrate with a POS system in order to facilitate the integration of brick and mortar channels with other channels. Social Media Integration Tools to integrate social media channels with other commerce channels to create a seamless experience for customers. Customer Service Integration The ability to integrate customer service into all channels. Marketing Tools The ability to integrate marketing tools into all channels. E-commerce Integration Tools to combine e-commerce channels with other channels in order to create a seamless experience across channels. ERP Integration The ability to integrate with ERP systems in order to unite customer-facing channels with back-end channels. Show More ##### ## Reporting (2) Reports & Analytics Tools to present data collected from various channels in a digestible way to help business owners make informed decisions. Data Transfer Tools The ability to transfer data between channels in order to streamline operations. Show More ##### ## Payment Options (2) Multi-Currency Allows users to process payments in multiple currencies. Online payment portal Provides an online portal where customers can make payments. Show More ##### ## Security (1) POS Verification Support cardholder verification methods for POS transactions. Show More ##### ## Platform (2) Accounting integration Provide integration with accounting software and ERP systems. E-commerce Integration Provide integration with B2B and B2C e-commerce platforms Show More ##### ## Payment (8) Credit Card Payments Integrate with EDC machine and accept all forms of credit cards Loyalty Points Allow payment via loyalty points as a legal tender Digital Wallets Supports payment from all standard digital wallets UPI Payment Allows UPI payment integration Meal Voucher Redemption Allows payment in the form of meal vouchers, to support varied categories of customers Gift Voucher Redemption Enables customers to pay using a gift voucher Cash Payment Address the masses with denomination-based cash payments Installment Payment Provides options to customers to pay on installment Show More ##### ## Checkout (5) Barcode Scanning Speeds up check-out lines with sales through barcode scanning Bills/ e-Receipt Supports printing of bills and sends e-Receipt to customers’ mobile numbers Integration Supports seamless integration with devices like cash drawer, weighing scale, payment gateways, digital wallets and others Order Booking Allows advance order booking for customer convenience Return/Refund Facilitate easy return and refunds in the form of cash or as a direct transfer to a customer’s wallet Show More ##### ## Inventory Management (5) Inventory Control Helps inventory tracking, inventory shrinkage and stock optimization Low-stock Alerts Notifies when a stock for particular product is running low before it runs out Product Categorization Organize and filter inventory based on assigned categories (such as by size, style, or color) Multilocation Inventory Tracking Track inventory levels across multiple store locations Purchase Orders Create purchase order and order stock directly from the system Show More ##### ## Reporting and analytics (4) Monitor Store KPIs Track sales , inventory by category, cost of goods sold, profit margin etc Real-time data Allows visibility into real-time business data and insights remotely Exportable Reports Easily export any report to Excel/CSV, PDF and share a URL Remote Reporting Allow visibility into data from anywhere outside the store Show More ##### ## Customer Management (3) Customer Sales History Enable to see what customers buy across channels and offer service tailored to their needs. Loyalty Management Drive loyalty and ensure customers join store's loyalty program Customer Accounts Create customer profiles and offer special discounts as per their purchase history Show More ##### ## Team Management (5) Employee Tracking Keep track of productivity per time period, employees’ ins and outs Quick Employee Training Allow new staff up to speed in no time and with intuitive learning modules Commission Tracking Enable automated commission tracking and record sales done by each sales representative Employee Accounts and Permission Provides employees with personal accounts to login and assign different sets of permissions to different roles Staff Scheduling Provide a tool to schdule employee shift Show More ##### ## Help and support (5) 24/7 Phone Support Allows reaching out to customer support 24/7 through tollfree number Email and Chat Support Resolve queries through email and chat support Account History Allows saving of all pending or solved tickets in the system Webinars and Session Access to one on one session and free webinars to get started with the product Customer Forum Allows connecting with peers and see how other retailers are using the system Show More ##### ## Integration (3) Accounting Easily integrate with accounting tools E-commerce Easily integrate with e-commerce tools to enable online sales Multi-store Allows integration with stores at multiple location Show More ##### ## Data Management (5) Consolidation Consolidates data from multiple sources Data types Gather multiple types of data from various sources Correction Allow users to update the data to ensure its accuracy and validity Cleansing Detect innacurate, incomplete, or duplicate data Validation Ensure that the data complies with internal quality standards Show More ##### ## Analytics (4) KPIs Monitor store key performance indicators (KPIs) in real-time Forecasting Generate forecasts using historical data and market trends Reports and Dashboards Creates reports and dashboards to analyze retail KPIs and metrics Predictive analytics Uses artificial intelligence (AI) to build forecasting models based on existing data sets Show More ##### ## Mobile (2) Mobile dashboard Offer mobile dashboards to view retail KPI in real-time Mobile application Support or include dedicated app for iOS and/or Android Show More ##### ## Integration (3) Marketplace Allows integration with marketplace such as Amazon, eBay, Walmart, etc Retail POS Easily integrate with POS software to monitor sales and customer data Other software Allows integration with marketplace such as Amazon, eBay, Walmart, etc Show More ##### ## Platform Additional Functionality (2) Cloud Provides a cloud based version of the platform On-Premise Provides an on-premise version of the platform Show More ##### ## Generative AI (1) AI Text Generation Allows users to generate text based on a text prompt. Show More ##### ## Agentic AI - Retail Analytics (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ## Top-Rated Alternatives [ ![Square Point of Sale](https://images.g2crowd.com/uploads/product/hd_favicon/2c901b8fb8dbe0415be49cb1f6e20a46/square-point-of-sale.svg "Square Point of Sale") Square Point of Sale 4.6/5 (1,182) ](https://www.g2.com/products/square-point-of-sale/reviews) [ ![Lightspeed Retail](https://images.g2crowd.com/uploads/product/hd_favicon/01445c38740431a615977d0cc80b1987/lightspeed-retail.svg "Lightspeed Retail") Lightspeed Retail 4/5 (286) ](https://www.g2.com/products/lightspeed-retail/reviews) [ ![Toast](https://images.g2crowd.com/uploads/product/hd_favicon/d30e14b19155fd76ac383dcfab4c11f3/toast.svg "Toast") Toast 4.2/5 (352) ](https://www.g2.com/products/toast/reviews) [ View All Alternatives ](https://www.g2.com/products/shopify-shopify-pos/competitors/alternatives) Shopify POS Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_275cd1e8b8a46c55fcabaea92c4786ee/square-point-of-sale.jpg "Product Avatar Image") Square Point of Sale 4.6/5 (1,208) [ Compare Now ](https://www.g2.com/compare/shopify-shopify-pos-vs-square-point-of-sale) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d5f77fa3d4b39b9be79e7187caf3c5fa/lightspeed-retail.jpg "Product Avatar Image") Lightspeed Retail 4/5 (294) [ Compare Now ](https://www.g2.com/compare/lightspeed-retail-vs-shopify-shopify-pos) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8c17468d788da64791fa3cfabdbd241c/quickbooks-point-of-sale.jpeg "Product Avatar Image") QuickBooks Point of Sale 4.1/5 (104) [ Compare Now ](https://www.g2.com/compare/quickbooks-point-of-sale-vs-shopify-shopify-pos) ##### Categories on G2 [ Payment Processing ](https://www.g2.com/categories/payment-processing)[ Omnichannel Commerce ](https://www.g2.com/categories/omnichannel-commerce)[ Retail POS ](https://www.g2.com/categories/retail-pos) [ Retail Analytics ](https://www.g2.com/categories/retail-analytics)[ Retail Management Software ](https://www.g2.com/categories/retail-management-software) Show More ##### Explore More [ Advanced contact center management software ](https://www.g2.com/discussions/what-s-the-most-advanced-contact-center-management-software)[ Best employee intranet software for small tech company ](https://www.g2.com/discussions/what-s-the-best-employee-intranet-software-for-a-small-tech-company)[ Best sales engagement software ](https://www.g2.com/discussions/best-sales-engagement-software) [ What are the best platforms for managing event sponsorships? ](https://www.g2.com/discussions/what-are-the-best-platforms-for-managing-event-sponsorships)[ Most popular live chat solutions for customer engagement ](https://www.g2.com/discussions/what-are-the-most-popular-live-chat-solutions-for-customer-engagement-right-now)[ Pros and Cons Details ](https://www.g2.com/products/shopify-shopify-pos/reviews?qs=pros-and-cons) Show More [ Advanced contact center management software ](https://www.g2.com/discussions/what-s-the-most-advanced-contact-center-management-software)[ Best employee intranet software for small tech company ](https://www.g2.com/discussions/what-s-the-best-employee-intranet-software-for-a-small-tech-company)[ Best sales engagement software ](https://www.g2.com/discussions/best-sales-engagement-software) [ What are the best platforms for managing event sponsorships? ](https://www.g2.com/discussions/what-are-the-best-platforms-for-managing-event-sponsorships)[ Most popular live chat solutions for customer engagement ](https://www.g2.com/discussions/what-are-the-most-popular-live-chat-solutions-for-customer-engagement-right-now)[ Pros and Cons Details ](https://www.g2.com/products/shopify-shopify-pos/reviews?qs=pros-and-cons)