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Compare Shopify POS and Square Point of Sale

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At a Glance
Shopify POS
Shopify POS
Star Rating
(335)4.4 out of 5
Market Segments
Small-Business (79.0% of reviews)
Information
Entry-Level Pricing
USD $89/month per location
Free Trial is available
Browse all 2 pricing plans
Square Point of Sale
Square Point of Sale
Star Rating
(1,155)4.6 out of 5
Market Segments
Small-Business (90.7% of reviews)
Information
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Square Point of Sale excels in "Ease of Use" with a score of 9.5, making it highly intuitive for small businesses. In contrast, Shopify POS, while still user-friendly, has a lower score of 8.8, which some reviewers mention can lead to a steeper learning curve for new users.
  • Reviewers mention that Square's "Reporting & Analytics" feature stands out with a score of 9.6, providing comprehensive insights that help businesses track performance effectively. Shopify POS, with a score of 8.2 in this area, is noted by users as lacking some depth in analytics capabilities.
  • G2 users highlight Square's superior "Credit Card Payments" functionality, scoring 9.5, which includes seamless integration and quick processing times. Conversely, Shopify POS, scoring 8.6, has been reported by users to have occasional delays in payment processing, which can be frustrating during peak hours.
  • Users on G2 report that Square's "Inventory Management" features are robust, with a score of 8.8, allowing for effective tracking and low-stock alerts. Shopify POS, while also offering inventory management, received a lower score of 8.3, with some reviewers mentioning that it lacks certain advanced features found in Square.
  • Reviewers say that Square's "Customer Management" capabilities, particularly in "Loyalty Programs," score 8.5, which helps businesses retain customers effectively. In contrast, Shopify POS's loyalty management features, scoring 7.6, are seen as less comprehensive, with users noting a need for more customization options.
  • Users report that Square's "Hardware Integration" is rated highly at 9.0, making it easy to connect with various devices. Shopify POS, with a score of 8.0, has been mentioned by users as having limited compatibility with certain hardware, which can be a drawback for businesses looking to expand their tech ecosystem.
Pricing
Entry-Level Pricing
Shopify POS
Shopify POS Pro
USD $89/month per location
Browse all 2 pricing plans
Square Point of Sale
Square Free
Free
Browse all 3 pricing plans
Free Trial
Shopify POS
Free Trial is available
Square Point of Sale
Free Trial is available
Ratings
Meets Requirements
8.5
282
9.3
951
Ease of Use
8.8
283
9.4
968
Ease of Setup
8.9
164
9.3
426
Ease of Admin
8.9
152
9.2
350
Quality of Support
8.5
269
8.7
801
Has the product been a good partner in doing business?
8.9
150
9.1
340
Product Direction (% positive)
8.8
282
8.9
929
Features by Category
Not enough data
9.1
20
Contract Management Platform Features
Not enough data
9.0
16
Not enough data
9.1
16
Not enough data
8.9
17
Not enough data
9.1
16
Not enough data
8.9
14
Not enough data
9.0
17
Not enough data
9.4
19
Not enough data
9.2
16
Not enough data
8.7
13
Not enough data
9.2
19
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
8.2
140
8.8
298
POS
8.6
121
9.6
283
8.1
101
8.1
158
8.0
110
8.9
199
8.3
116
9.1
226
8.6
116
9.5
263
Marketing
7.7
102
8.5
160
8.2
109
8.3
172
Administration
8.3
120
8.7
200
7.8
105
8.6
158
8.3
123
9.1
232
8.7
121
8.7
169
Not enough data
9.0
70
Administration
Not enough data
8.9
58
Not enough data
8.6
49
Not enough data
8.5
34
Not enough data
8.8
47
Not enough data
9.6
61
Not enough data
8.7
45
Meal Service
Not enough data
9.6
59
Not enough data
Feature Not Available
Not enough data
8.8
48
Not enough data
9.3
40
Not enough data
9.1
41
Not enough data
8.9
22
Billing
Not enough data
9.4
22
Not enough data
9.2
16
Not enough data
9.0
19
Not enough data
8.5
14
Dunning
Not enough data
8.6
16
Not enough data
8.7
15
Not enough data
8.6
14
Performance
Not enough data
9.2
16
Not enough data
8.8
19
Not enough data
8.8
15
Reporting
Not enough data
9.1
15
Not enough data
8.8
14
Not enough data
9.2
17
Agentic AI - Subscription Billing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
22
Platform Basics
Not enough data
8.9
19
Not enough data
8.9
16
Back Office
Not enough data
8.1
16
Not enough data
7.7
14
Not enough data
8.8
19
Not enough data
8.1
16
Front of Office
Not enough data
9.8
21
Not enough data
8.1
14
Not enough data
9.4
14
Not enough data
6.5
12
Platform Data
Not enough data
9.1
19
Agentic AI - Restaurant Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
8.3
23
Not enough data
Payment Processing
9.1
22
Not enough data
8.9
23
Not enough data
8.8
23
Not enough data
9.0
22
Not enough data
Administration
8.9
21
Not enough data
8.8
23
Not enough data
8.1
21
Not enough data
8.1
23
Not enough data
8.3
22
Not enough data
7.3
22
Not enough data
7.8
22
Not enough data
Payment Options
8.2
22
Not enough data
7.7
22
Not enough data
Security
8.5
23
Not enough data
Platform
8.4
22
Not enough data
8.5
22
Not enough data
Not enough data
8.7
93
Bill Generation
Not enough data
8.8
80
Not enough data
9.1
79
Not enough data
8.5
76
Bill Processing
Not enough data
8.3
65
Not enough data
Not enough data
Not enough data
8.9
77
Integration
Not enough data
8.5
69
Not enough data
8.9
76
Not enough data
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Online Appointment SchedulingHide 21 FeaturesShow 21 Features
Not enough data
8.9
5
Notifications
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.3
5
Settings
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
9.3
5
Personalization
Not enough data
8.3
5
Not enough data
8.3
5
Integrations
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Retail Management SoftwareHide 38 FeaturesShow 38 Features
8.4
22
8.1
53
Payment
8.5
19
9.4
53
7.8
19
7.6
48
7.5
19
8.7
47
8.1
19
7.2
46
7.7
19
6.8
45
8.2
19
7.6
49
8.5
20
8.5
50
8.2
19
8.0
48
Checkout
8.5
19
8.0
48
7.9
18
9.3
48
8.6
17
8.9
48
8.8
17
7.7
49
8.2
17
8.9
49
Inventory Management
8.5
18
8.3
51
8.0
18
8.4
49
8.2
18
8.4
49
8.1
17
7.9
47
8.6
17
8.1
48
Reporting and analytics
7.6
19
8.2
46
9.1
18
8.6
47
8.5
17
8.8
47
8.5
19
8.6
47
Customer Management
8.6
17
8.4
48
8.0
17
8.0
45
8.5
17
8.4
48
Team Management
8.7
17
8.0
46
9.0
18
7.8
47
8.5
16
7.6
47
8.7
17
8.1
47
8.5
17
7.9
47
Help and support
8.2
18
7.6
48
8.6
18
7.6
48
8.4
17
8.4
48
8.3
16
7.3
47
8.4
16
7.4
48
Integration
8.4
16
8.1
47
9.0
16
8.3
48
8.6
18
8.2
47
Not enough data
8.8
14
Reporting
Not enough data
8.8
14
Not enough data
8.7
14
Not enough data
9.0
14
Integrations
Not enough data
9.2
14
Not enough data
8.6
13
Not enough data
8.6
12
Transactions
Not enough data
8.6
13
Not enough data
8.9
14
Not enough data
9.0
14
Workflows
Not enough data
8.7
14
Not enough data
8.8
14
Agentic AI - Accounts Receivable Automation
Not enough data
Not enough data
AI - Accounts Receivable
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.6
18
Not enough data
Data Management
8.6
14
Not enough data
8.3
15
Not enough data
8.5
14
Not enough data
8.2
15
Not enough data
8.7
15
Not enough data
Analytics
8.6
15
Not enough data
8.9
15
Not enough data
9.0
16
Not enough data
8.5
16
Not enough data
Mobile
8.7
15
Not enough data
8.4
16
Not enough data
Platform Additional Functionality
8.3
14
Not enough data
8.7
15
Not enough data
Integration
8.6
16
Not enough data
8.7
17
Not enough data
8.3
15
Not enough data
Generative AI
8.5
17
Not enough data
Agentic AI - Retail Analytics
8.1
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
8.5
8
Not enough data
9.2
8
Not enough data
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Inventory
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Omnichannel CommerceHide 9 FeaturesShow 9 Features
8.2
13
Not enough data
Reporting
8.7
13
Not enough data
7.6
12
Not enough data
Omnichannel Features
7.6
12
Not enough data
9.0
12
Not enough data
7.9
12
Not enough data
7.5
12
Not enough data
8.9
12
Not enough data
8.9
12
Not enough data
7.9
13
Not enough data
Appointment ReminderHide 6 FeaturesShow 6 Features
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Shopify POS
Shopify POS
Square Point of Sale
Square Point of Sale
Shopify POS and Square Point of Sale are categorized as Retail POS and Retail Management Software
Reviews
Reviewers' Company Size
Shopify POS
Shopify POS
Small-Business(50 or fewer emp.)
79.0%
Mid-Market(51-1000 emp.)
15.7%
Enterprise(> 1000 emp.)
5.3%
Square Point of Sale
Square Point of Sale
Small-Business(50 or fewer emp.)
90.7%
Mid-Market(51-1000 emp.)
7.0%
Enterprise(> 1000 emp.)
2.2%
Reviewers' Industry
Shopify POS
Shopify POS
Retail
25.4%
Apparel & Fashion
12.5%
Marketing and Advertising
6.0%
Consumer Goods
4.4%
Information Technology and Services
4.1%
Other
47.6%
Square Point of Sale
Square Point of Sale
Retail
12.9%
Food & Beverages
9.8%
Restaurants
4.5%
Arts and Crafts
4.2%
Health, Wellness and Fitness
3.3%
Other
65.3%
Alternatives
Shopify POS
Shopify POS Alternatives
Heartland Retail
Heartland Retail
Add Heartland Retail
Lightspeed Retail
Lightspeed Retail
Add Lightspeed Retail
Toast
Toast
Add Toast
Clover
Clover
Add Clover
Square Point of Sale
Square Point of Sale Alternatives
Toast
Toast
Add Toast
Aloha Cloud
Aloha Cloud
Add Aloha Cloud
Restroworks Restaurant POS
Restroworks Restaurant POS
Add Restroworks Restaurant POS
Wix
Wix
Add Wix
Discussions
Shopify POS
Shopify POS Discussions
Monty the Mongoose crying
Shopify POS has no discussions with answers
Square Point of Sale
Square Point of Sale Discussions
Is Square Point of Sale free?
2 Comments
JC
The app is free. No monthly fee. Read more
Which Square Reader is right for my business?
1 Comment
Ken D.
KD
I would avoid Square in favor of using the Merchant Services of your bank or Authorize.net. Both are better options than Square because Square will close...Read more
How do I set up point of sale on Square?
1 Comment
BD
Download appRead more