Shopify Plus Features
Merchandising/Marketing (7)
Storefront Design Tools
464 reviewers of Shopify Plus have provided feedback on this feature.
Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience
Product Visualization
Based on 484 Shopify Plus reviews.
Ability to display and manage photos, 3D views, videos etc for each product
Recommendations / Personalization
Based on 475 Shopify Plus reviews.
Personalize the buyers experience by displaying the most relevant products to the consumer and increase conversions using past buyer behavior and merchant-driven rules. Tools may include such as cross-sell/up sell, promotions, recommendations, guided selling, etc
Promotions and Discounts
Based on 489 Shopify Plus reviews.
Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes.
Shopping Cart Abandonment
460 reviewers of Shopify Plus have provided feedback on this feature.
Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart.
Product Reviews
As reported in 448 Shopify Plus reviews.
Ability to display reviews and enable users to write reviews for each product. Integrations to review syndication software to include most recent reviews for products
SEO
This feature was mentioned in 460 Shopify Plus reviews.
Provides tools to drive traffic to pages via organic search
Product Catalog (4)
Content Management
Based on 476 Shopify Plus reviews.
Ability to add/update products, product pricing, product information and other content included on eCommerce site.
Product Configuration
Based on 466 Shopify Plus reviews.
Ability to all users select options to configure the product or select product options. For example, color, size, etc.
Product Search and Filtering
458 reviewers of Shopify Plus have provided feedback on this feature.
Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting
Intangible Products
As reported in 388 Shopify Plus reviews.
Provides functionality specific to selling intangible products such as: Subscriptions, Trials, Perpetual Licencing, Downloads, Free Trials, etc.
Order Process (8)
Checkout Process
Based on 477 Shopify Plus reviews.
Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts.
Shipping Options
This feature was mentioned in 460 Shopify Plus reviews.
Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies.
Tax Display and Processing
As reported in 458 Shopify Plus reviews.
Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions.
Payment Processing
This feature was mentioned in 471 Shopify Plus reviews.
Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality.
Order Management
466 reviewers of Shopify Plus have provided feedback on this feature.
Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time.
Returns / Refunds
This feature was mentioned in 455 Shopify Plus reviews.
Functionality to allow users to process returns/refunds either via self service or contacting customer service.
Inventory Management
As reported in 453 Shopify Plus reviews.
Displays inventory levels of products in real time. Displays inventory by location if required.
Multi-Channel Fulfillment
412 reviewers of Shopify Plus have provided feedback on this feature.
Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up.
Multi-Channel Support (7)
Omnichannel
As reported in 426 Shopify Plus reviews.
Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel.
Mobile
As reported in 449 Shopify Plus reviews.
Features that enable customers to easily to shop for products using a mobile device.
Social Commerce
As reported in 417 Shopify Plus reviews.
Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform.
Customer Service
As reported in 455 Shopify Plus reviews.
Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support.
Store Locator
This feature was mentioned in 373 Shopify Plus reviews.
Enable customers to locate and navigate to physical locations by zip code, city or GPS
3rd-Party Store Integration
This feature was mentioned in 400 Shopify Plus reviews.
Integrates/Syncs your product catalog to major on line retailers such as Amazon, Ebay, etc. to make it easy to administer selling products via 3rd party channels
B2B
Based on 371 Shopify Plus reviews.
Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc.
Platform (12)
APIs
As reported in 427 Shopify Plus reviews.
System provides well documented API's that can be used to integrate to any 3rd Party or internal system.
Customization
474 reviewers of Shopify Plus have provided feedback on this feature.
Product provides tools to customize web store front, business process, etc. to meet unique business needs.
Integrations to Add-on Tools
458 reviewers of Shopify Plus have provided feedback on this feature.
Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software.
User Management
This feature was mentioned in 460 Shopify Plus reviews.
Enables customers to update their own user information, settings and preferences.
Reporting / Analytics
Based on 463 Shopify Plus reviews.
Provides standard and ad-hoc reporting ability to meet business requirements
Security
This feature was mentioned in 454 Shopify Plus reviews.
Software provides appropriate tools and certifications to protect against fraud and malicious attacks
Multi-Site Management
Based on 373 Shopify Plus reviews.
Features that enable creation and maintenance of micro sites, sub-sites using the same instance of the software.
Admin Access Rights
As reported in 437 Shopify Plus reviews.
Provides ability to control editing rights by product category, geography etc.
Test-to-Product Migration
As reported in 401 Shopify Plus reviews.
Functionality that enables administrators to test changes to products, store design, work flows etc in a test environment and schedule the changes to be migrated to the production version of the site
Internationalization
As reported in 386 Shopify Plus reviews.
Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation
Cross Browser Support
This feature was mentioned in 421 Shopify Plus reviews.
Enables store or site to provide the same user experience in all browsers and browser versions.
Performance and Reliability
As reported in 460 Shopify Plus reviews.
Software performs well and runs with minimal unscheduled downtime
Omnichannel Features (7)
Retail Management
Based on 77 Shopify Plus reviews.
The ability to manage the operations of a retail storefront and integrate storefront operations with other channels.
POS Integration
76 reviewers of Shopify Plus have provided feedback on this feature.
The ability to integrate with a POS system in order to facilitate the integration of brick and mortar channels with other channels.
Social Media Integration
Based on 78 Shopify Plus reviews.
Tools to integrate social media channels with other commerce channels to create a seamless experience for customers.
Customer Service Integration
Based on 80 Shopify Plus reviews.
The ability to integrate customer service into all channels.
Marketing Tools
77 reviewers of Shopify Plus have provided feedback on this feature.
The ability to integrate marketing tools into all channels.
E-commerce Integration
As reported in 82 Shopify Plus reviews.
Tools to combine e-commerce channels with other channels in order to create a seamless experience across channels.
ERP Integration
As reported in 76 Shopify Plus reviews.
The ability to integrate with ERP systems in order to unite customer-facing channels with back-end channels.
Reporting (2)
Reports & Analytics
This feature was mentioned in 80 Shopify Plus reviews.
Tools to present data collected from various channels in a digestible way to help business owners make informed decisions.
Data Transfer Tools
As reported in 73 Shopify Plus reviews.
The ability to transfer data between channels in order to streamline operations.
Headless Commerce (5)
Decoupling
As reported in 254 Shopify Plus reviews.
Ability to disconnect the front office from the back office of an e-commerce platform
REST APIs
As reported in 268 Shopify Plus reviews.
Provide APIs that allow for interaction with RESTful web services
Data Orchestration
257 reviewers of Shopify Plus have provided feedback on this feature.
Capture and manage data from multiple sources and syncronize it with the front end and back end
Customization
287 reviewers of Shopify Plus have provided feedback on this feature.
Allows developers to customize the platform using multiple programming languages
Extensibility
As reported in 277 Shopify Plus reviews.
Include prebuilt integrations with multiple systems such as ERP and CRM
Generative AI (2)
AI Text Generation
As reported in 220 Shopify Plus reviews.
Allows users to generate text based on a text prompt.
AI Text Summarization
214 reviewers of Shopify Plus have provided feedback on this feature.
Condenses long documents or text into a brief summary.
Agentic AI - E-Commerce Platforms (6)
Autonomous Task Execution
28 reviewers of Shopify Plus have provided feedback on this feature.
Capability to perform complex tasks without constant human input
Cross-system Integration
This feature was mentioned in 29 Shopify Plus reviews.
Works across multiple software systems or databases
Adaptive Learning
As reported in 28 Shopify Plus reviews.
Improves performance based on feedback and experience
Natural Language Interaction
29 reviewers of Shopify Plus have provided feedback on this feature.
Engages in human-like conversation for task delegation
Proactive Assistance
This feature was mentioned in 28 Shopify Plus reviews.
Anticipates needs and offers suggestions without prompting
Decision Making
28 reviewers of Shopify Plus have provided feedback on this feature.
Makes informed choices based on available data and objectives
Top-Rated Alternatives
Technology Glossary Features
View definitions of the features and discover new technology terms.
Intangible products refer to company offerings that are not physical in nature. Learn more about intangible products, what falls into the category, and how to sell products that can’t be touched.
The checkout process how a customer goes through to finalize a purchase when shopping online. Learn the checkout process and best practices to follow.





