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Compare BigCommerce and Shopify Plus

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At a Glance
BigCommerce
BigCommerce
Star Rating
(571)4.2 out of 5
Market Segments
Small-Business (77.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plans
Shopify Plus
Shopify Plus
Star Rating
(820)4.4 out of 5
Market Segments
Small-Business (69.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Shopify Plus
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Shopify Plus excels in handling high traffic and large order volumes, making it a reliable choice for businesses during peak sales periods. Users appreciate its scalability and the extensive customization options for checkout and workflows, which are crucial for managing high-traffic campaigns.
  • Users say that BigCommerce stands out for its user-friendly interface, allowing even those with minimal experience to navigate the platform easily. Reviewers highlight the convenience of managing multiple sites and products from a single dashboard, which enhances their overall experience.
  • According to verified reviews, Shopify Plus receives high marks for its powerful automation tools, such as Shopify Flow, which streamline operations and improve efficiency. This feature is particularly valued by users who need to manage complex workflows without additional manual effort.
  • Reviewers mention that while BigCommerce offers a solid set of features, it sometimes struggles with customization compared to Shopify Plus. Users have noted that they encounter challenges when trying to tailor the platform to their specific business needs, which can hinder their overall satisfaction.
  • G2 reviewers highlight that both platforms provide quality support, but Shopify Plus users feel more confident in the responsiveness and effectiveness of the support team. This can be a significant factor for businesses that require timely assistance during critical operations.
  • Users report that Shopify Plus has a more extensive app ecosystem, which allows for greater flexibility in integrating third-party tools. This is a key advantage for businesses looking to enhance their e-commerce capabilities, as it enables them to customize their store experience more effectively than BigCommerce.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Browse all 4 pricing plans
Shopify Plus
No pricing available
Free Trial
BigCommerce
Free Trial is available
Shopify Plus
No trial information available
Ratings
Meets Requirements
8.3
481
8.6
637
Ease of Use
8.4
484
9.0
641
Ease of Setup
8.3
303
8.7
459
Ease of Admin
8.4
284
8.8
400
Quality of Support
8.3
462
8.4
622
Has the product been a good partner in doing business?
8.4
281
8.5
396
Product Direction (% positive)
8.0
464
8.9
615
Features by Category
7.7
414
8.1
565
Headless Commerce
7.4
84
7.7
254
7.8
93
7.9
268
7.6
90
7.9
257
7.5
103
8.2
287
7.5
92
8.1
277
Generative AI
7.2
53
7.4
220
7.3
52
7.6
214
Agentic AI - E-Commerce Platforms
5.2
9
7.0
28
6.2
11
7.3
29
5.5
11
7.5
28
5.2
11
7.4
29
5.3
11
7.4
28
5.6
11
7.6
28
Merchandising/Marketing
7.9
384
8.4
463
8.3
387
8.5
484
7.7
369
7.8
475
7.9
371
7.9
489
7.9
350
7.9
460
7.7
349
7.7
448
7.9
359
8.0
460
Product Catalog
8.3
385
8.4
476
8.2
376
8.3
466
8.0
379
8.1
458
7.9
265
7.7
388
Order Process
8.5
388
8.6
477
8.1
379
8.2
460
8.5
363
8.3
458
8.8
374
8.8
470
8.5
387
8.6
465
8.2
345
8.1
455
8.1
332
8.0
453
7.8
261
8.2
412
Multi-Channel Support
8.0
320
8.2
426
8.0
352
8.6
449
7.9
304
8.2
417
8.0
337
8.4
455
7.7
231
7.7
373
7.9
245
8.2
400
7.6
197
7.4
371
Platform
8.1
296
8.4
427
7.8
360
8.2
473
7.9
334
8.4
457
8.4
355
8.5
460
7.9
353
8.1
463
8.6
361
8.7
454
Feature Not Available
8.3
373
8.6
348
8.5
437
Feature Not Available
7.8
401
Feature Not Available
8.2
386
8.5
332
8.5
421
8.6
373
8.7
459
Omnichannel CommerceHide 9 FeaturesShow 9 Features
8.1
33
8.0
89
Reporting
8.3
32
8.0
80
7.9
32
7.6
73
Omnichannel Features
7.9
30
8.3
77
7.7
27
8.1
76
7.8
30
7.9
78
8.4
29
8.1
80
8.4
31
8.0
77
8.1
32
8.7
82
8.2
27
7.4
76
Categories
Categories
Shared Categories
BigCommerce
BigCommerce
Shopify Plus
Shopify Plus
BigCommerce and Shopify Plus are categorized as Omnichannel Commerce and E-Commerce Platforms
Unique Categories
BigCommerce
BigCommerce has no unique categories
Shopify Plus
Shopify Plus has no unique categories
Reviews
Reviewers' Company Size
BigCommerce
BigCommerce
Small-Business(50 or fewer emp.)
77.2%
Mid-Market(51-1000 emp.)
18.6%
Enterprise(> 1000 emp.)
4.2%
Shopify Plus
Shopify Plus
Small-Business(50 or fewer emp.)
69.1%
Mid-Market(51-1000 emp.)
27.5%
Enterprise(> 1000 emp.)
3.3%
Reviewers' Industry
BigCommerce
BigCommerce
Retail
19.9%
Apparel & Fashion
6.1%
Marketing and Advertising
5.1%
Information Technology and Services
4.0%
Consumer Goods
3.8%
Other
61.2%
Shopify Plus
Shopify Plus
Retail
21.3%
Apparel & Fashion
13.5%
Consumer Goods
7.5%
Information Technology and Services
5.6%
Health, Wellness and Fitness
5.1%
Other
46.9%
Alternatives
BigCommerce
BigCommerce Alternatives
Salesforce Commerce for B2C
Salesforce Commerce for B2C
Add Salesforce Commerce for B2C
SAP Commerce Cloud
SAP Commerce Cloud
Add SAP Commerce Cloud
Magento Open Source
Magento OS
Add Magento Open Source
Salesforce Commerce for B2B
Salesforce Commerce for B2B
Add Salesforce Commerce for B2B
Shopify Plus
Shopify Plus Alternatives
Salesforce Commerce for B2C
Salesforce Commerce for B2C
Add Salesforce Commerce for B2C
SAP Commerce Cloud
SAP Commerce Cloud
Add SAP Commerce Cloud
Salesforce Commerce for B2B
Salesforce Commerce for B2B
Add Salesforce Commerce for B2B
Magento Open Source
Magento OS
Add Magento Open Source
Discussions
BigCommerce
BigCommerce Discussions
What software does BigCommerce integrate with?
2 Comments
JC
with many more with GoogleRead more
Is BigCommerce like Shopify?
2 Comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus. They seem...Read more
What software does BigCommerce integrate with?
1 Comment
Calla J.
CJ
OrdergrooveRead more
Shopify Plus
Shopify Plus Discussions
What differentiates Shopify Plus?
2 Comments
RU
Smartstore is very refined in its methodology, which is the reason they've remembered all of the fundamental SEO procedures for each part. This makes them...Read more
How does Shopify plus work?
2 Comments
Vikash  K.
VK
Shopify Plus is an easy platform for building and managing an online store, where you can customize your design, add products, and set up payments. It helps...Read more
Who is Shopify Plus' target market?
1 Comment
Official Response from Shopify Plus
High-volume brands with online sales of about $80,000 USD per month. If you want to know whether Shopify Plus is the right platform for you, let us know by...Read more