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# BigCommerce vs Shopify Plus Comparison - What are their main differences?

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BigCommerceShopify Plus[+ Add Product](#)

Pricing

**BigCommerce**
Free Trial

**$29.00** Per Month · Core\*

**$79.00** Per Month · Growth\*

**$299.00** Per Month · Scale\* (most popular)

**Contact Us** Per Month · Performance\*

Show more

**Shopify Plus**
No pricing available

**Pricing Insights**
from reviews

Perceived Cost

**BigCommerce**
$$$$$

**Shopify Plus**
$$$$$

Average Discount

**BigCommerce**
6%

**Shopify Plus**
8%2% more

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**BigCommerce** 6 months
Based on 100 responses

**Shopify Plus** 6 months
Based on 100 responses

Return on Investment

**BigCommerce** 6 months
Based on 100 responses

**Shopify Plus** 6 months
Based on 100 responses

 ![BigCommerce](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "BigCommerce")

 ![Shopify Plus](https://images.g2crowd.com/uploads/product/hd_favicon/fcdd25678a56ddde6ecef634ec61af75/shopify-plus.svg "Shopify Plus")

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**Pros & Cons**
from reviews

**BigCommerce**
[
Ease of Use (40)
](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1347675&qs=pros-and-cons#reviews)[
Customer Support (21)
](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1347701&qs=pros-and-cons#reviews)[
Limited Customization (12)
](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1344852&qs=pros-and-cons#reviews)[
Expensive (11)
](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1346704&qs=pros-and-cons#reviews)

**Shopify Plus**
[
Ease of Use (100)
](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1399081&qs=pros-and-cons#reviews)[
Customer Support (43)
](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1401251&qs=pros-and-cons#reviews)[
Expensive (59)
](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1399601&qs=pros-and-cons#reviews)[
Limited Customization (39)
](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1400160&qs=pros-and-cons#reviews)

Integrations

**BigCommerce**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image")

ActiveCampaign

](https://www.g2.com/products/activecampaign/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9fee325af54b7164fb0726a552801492/acumatica.png "Product Avatar Image")

Acumatica

](https://www.g2.com/products/acumatica/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c7fc3f43ac90cc02bd6c104c8ff002b7/addrexx.jpg "Product Avatar Image")

Addrexx

](https://www.g2.com/products/addrexx/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_29b5767fa5f10fe59a5572a596a77f56/akeneo-pim.png "Product Avatar Image")

Akeneo PIM

](https://www.g2.com/products/akeneo-pim/reviews)[
View all
](https://www.g2.com/products/bigcommerce/integrations)

**Shopify Plus**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9fee325af54b7164fb0726a552801492/acumatica.png "Product Avatar Image")

Acumatica

](https://www.g2.com/products/acumatica/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8fec2885c1049899b41ff8e1a0b4a1bd/aftership.png "Product Avatar Image")

AfterShip

](https://www.g2.com/products/aftership/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a7f38efa4b9fe85f50058ebcf5cd5433/aimerce.png "Product Avatar Image")

Aimerce

](https://www.g2.com/products/aimerce/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9a8d0a4a8dc9efc9c8c769bac61b8f27/aims-360-fashion-erp.jpg "Product Avatar Image")

AIMS 360 Fashion ERP

](https://www.g2.com/products/aims-360-fashion-erp/reviews)[
View all
](https://www.g2.com/products/shopify-plus/integrations)

Screenshots

**BigCommerce**
 ![BigCommerce screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/69791/g2-bigcommerce-product-01.png)

**Shopify Plus**
No screenshot available

**Ratings**
from reviews

Meets Requirements

**BigCommerce**

**8.3** /10

Based on 497 responses

**Shopify Plus**

**8.6** /10

Based on 685 responses

Ease of Use

**BigCommerce**

**8.4** /10

Based on 500 responses

**Shopify Plus**

**9.0** /10

Based on 691 responses

Ease of Setup

**BigCommerce**

**8.3** /10

Based on 319 responses

**Shopify Plus**

**8.7** /10

Based on 504 responses

Ease of Admin

**BigCommerce**

**8.4** /10

Based on 292 responses

**Shopify Plus**

**8.8** /10

Based on 411 responses

Quality of Support

**BigCommerce**

**8.3** /10

Based on 477 responses

**Shopify Plus**

**8.4** /10

Based on 667 responses

Has the product been a good partner in doing business?

**BigCommerce**

**8.4** /10

Based on 288 responses

**Shopify Plus**

**8.5** /10

Based on 407 responses

Product Direction (% positive)

**BigCommerce**

**7.9** /10

Based on 477 responses

**Shopify Plus**

**8.8** /10

Based on 654 responses

**Features**
ratings from reviews

E-Commerce Platforms

**7.7** /10

Based on 431 responses

**8.1** /10

Based on 618 responses

Omnichannel Commerce

**8.1** /10

Based on 34 responses

**8.0** /10

Based on 90 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
77.0%

Mid-Market(51-1000 emp.)
18.9%

Enterprise(\> 1000 emp.)
4.1%

Small-Business(50 or fewer emp.)
77.0%

Mid-Market(51-1000 emp.)
18.9%

Enterprise(\> 1000 emp.)
4.1%

Small-Business(50 or fewer emp.)
69.2%

Mid-Market(51-1000 emp.)
27.2%

Enterprise(\> 1000 emp.)
3.7%

Small-Business(50 or fewer emp.)
69.2%

Mid-Market(51-1000 emp.)
27.2%

Enterprise(\> 1000 emp.)
3.7%

**Reviewers' Industry**

[![BigCommerce](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "BigCommerce")](https://www.g2.com/products/bigcommerce/reviews)
BigCommerce

Retail
19.8%

Apparel & Fashion
6.0%

Marketing and Advertising
4.9%

Information Technology and Services
4.0%

Consumer Goods
3.7%

Other
61.6%

[![Shopify Plus](https://images.g2crowd.com/uploads/product/hd_favicon/fcdd25678a56ddde6ecef634ec61af75/shopify-plus.svg "Shopify Plus")](https://www.g2.com/products/shopify-plus/reviews)
Shopify Plus

Retail
21.0%

Apparel & Fashion
13.3%

Consumer Goods
7.3%

Information Technology and Services
5.2%

Food & Beverages
4.9%

Other
48.4%

Alternatives

**BigCommerce Alternatives**

 ![Salesforce B2C Commerce](https://images.g2crowd.com/uploads/product/hd_favicon/c0057e64e14280fb9bd130283d103b99/salesforce-b2c-commerce.svg "Salesforce B2C Commerce")

[
Salesforce B2C Commerce
](/products/salesforce-b2c-commerce/reviews)

 ![Salesforce B2B Commerce](https://images.g2crowd.com/uploads/product/hd_favicon/faf72291f2b3105983b24a5b0bc6543d/salesforce-b2b-commerce.svg "Salesforce B2B Commerce")

[
Salesforce B2B Commerce
](/products/salesforce-b2b-commerce/reviews)

 ![SAP Commerce Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b0844d5fcc6ad47046cbf81bed040395/sap-commerce-cloud.svg "SAP Commerce Cloud")

[
SAP Commerce Cloud
](/products/sap-commerce-cloud/reviews)

 ![Magento Open Source](https://images.g2crowd.com/uploads/product/hd_favicon/5757bf9a9fcd66f1549eccbd4de55394/magento-open-source.svg "Magento Open Source")

[
Magento OS
](/products/magento-open-source/reviews)

**Shopify Plus Alternatives**

 ![Salesforce B2C Commerce](https://images.g2crowd.com/uploads/product/hd_favicon/c0057e64e14280fb9bd130283d103b99/salesforce-b2c-commerce.svg "Salesforce B2C Commerce")

[
Salesforce B2C Commerce
](/products/salesforce-b2c-commerce/reviews)

 ![Salesforce B2B Commerce](https://images.g2crowd.com/uploads/product/hd_favicon/faf72291f2b3105983b24a5b0bc6543d/salesforce-b2b-commerce.svg "Salesforce B2B Commerce")

[
Salesforce B2B Commerce
](/products/salesforce-b2b-commerce/reviews)

 ![SAP Commerce Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b0844d5fcc6ad47046cbf81bed040395/sap-commerce-cloud.svg "SAP Commerce Cloud")

[
SAP Commerce Cloud
](/products/sap-commerce-cloud/reviews)

 ![Magento Open Source](https://images.g2crowd.com/uploads/product/hd_favicon/5757bf9a9fcd66f1549eccbd4de55394/magento-open-source.svg "Magento Open Source")

[
Magento OS
](/products/magento-open-source/reviews)

## BigCommerce vs Shopify Plus FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between BigCommerce vs Shopify Plus?

Shopify Plus stands out for higher reviewer satisfaction, a larger review base, and stronger Ease of Use and Customization scores compared to BigCommerce.

| [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) | [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) |
| --- | --- |
| 4.2/5 (580 reviews) | 4.4/5 (872 reviews) |
| Small-Business | Small-Business |
| 8.3 | 8.7 |
| 8.3 | 8.4 |
| Ease of Use (40 all-time mentions) | Ease of Use (97 all-time mentions) |

### How do the pricing models of BigCommerce and Shopify Plus compare?

Shopify Plus is rated higher for value, with a stronger Price/Cost satisfaction score than BigCommerce.

- **BigCommerce:** In recent reviews, several reviewers cite competitive pricing but note that costs can increase with required add-ons and plan upgrades.
- **Shopify Plus:** Reviewers describe Shopify Plus as expensive but consistently highlight that the value justifies the cost due to scalability and included features.
- **Switching Reason:** Multiple reviewers mention switching from BigCommerce to Shopify Plus for easier management, a larger app ecosystem, and faster updates.

### What are the best alternatives to BigCommerce and Shopify Plus?

The top 3 alternatives to BigCommerce and Shopify Plus are Salesforce B2C Commerce, SAP Commerce Cloud, and —.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) | 4.2/5 (580 reviews) | Small-Business | Competitive pricing, but costs can rise with add-ons | Ease of Use (40 all-time mentions) |
| [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) | 4.4/5 (872 reviews) | Small-Business | Expensive, but value justified by scalability and features | Ease of Use (97 all-time mentions) |
| [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) | 4.3/5 (593 reviews) | Mid-Market | — | — |
| [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) | 4.3/5 (334 reviews) | Enterprise | — | — |

### Which E-Commerce Platforms features should I prioritize when comparing BigCommerce and Shopify Plus?

Buyers should prioritize Customization, Integrations, Ease of Use, Scalability, and Internationalization when comparing BigCommerce and Shopify Plus.

- **Customization:** BigCommerce (Limited Customization: 12 all-time mentions, Difficult Customization: 9), Shopify Plus (Limited Customization: 39, Difficult Customization: 18)
- **Integrations:** BigCommerce (Easy Integration: 14, App Integration: 11), Shopify Plus (Integrations with Avalara and others, cited in recent reviews)
- **Ease of Use:** BigCommerce (8.4), Shopify Plus (9.0)
- **Scalability:** Shopify Plus (Scalability: 26 all-time mentions)
- **Internationalization:** Shopify Plus offers Internationalization as a feature not present in BigCommerce.

### What are the pros and cons of BigCommerce vs Shopify Plus?

Shopify Plus is strongest in Ease of Use and Scalability, while BigCommerce is noted for its built-in features and ease of integration.

- **BigCommerce strengths:** Ease of Use (40 all-time mentions), Customer Support (21), Easy Integration (14), Product Management (12), App Integration (11), Easy Setup (11)
- **BigCommerce trade-offs:** Limited Customization (12), Expensive (11), Difficult Customization (9), Limited Features (7)
- **Shopify Plus strengths:** Ease of Use (97), Customer Support (42), Reliability (40), Scalability (26), Customer Experience (22), Continuous Improvement (12)
- **Shopify Plus trade-offs:** Limited Customization (39), Difficult Customization (18), Developer Dependency (11), Small Business Neglect (8), High Cost (recent reviews)

### Is BigCommerce or Shopify Plus better for small businesses?

BigCommerce is a better fit for small businesses, as both products' largest reviewer segment is Small-Business, but BigCommerce reviewers more frequently cite ease of use and setup for smaller teams.

- **BigCommerce:** Small-Business is the largest segment; reviewers highlight user-friendliness, easy setup, and suitability for small teams.
- **Shopify Plus:** Small-Business is also the largest segment; reviewers note high cost and features that may exceed small business needs.

### Which E-Commerce Platforms platform has better integrations?

Shopify Plus is favored for integrations, with reviewers citing a broader app ecosystem and more frequent integration mentions.

- **BigCommerce:** Reviewers mention easy integration and app integration (14 and 11 all-time mentions), but note a smaller marketplace and occasional need for custom solutions.
- **Shopify Plus:** Reviewers highlight integrations with Avalara and a wide range of apps, with frequent mentions of easy connections to marketing, analytics, and fulfillment tools.

### How do BigCommerce and Shopify Plus compare on customer support?

Shopify Plus and BigCommerce are at near-parity on Quality of Support, with Shopify Plus at 8.4 and BigCommerce at 8.3.

- **BigCommerce:** Reviewers cite responsive, US-based support and helpful onboarding, with 21 all-time mentions of Customer Support.
- **Shopify Plus:** Reviewers highlight accessible, dedicated support channels and fast response times, with 42 all-time mentions of Customer Support.

### Which is easier to implement, BigCommerce or Shopify Plus?

Shopify Plus scores higher on Ease of Setup (8.7 vs. 8.3), indicating a smoother implementation experience than BigCommerce.

- **BigCommerce:** Reviewers describe setup as straightforward for small teams, but note a learning curve and occasional need for developer assistance.
- **Shopify Plus:** Reviewers consistently praise the easy and quick setup, even for small teams, and cite automation and app availability as factors that speed implementation.

### Which product has better Customization?

Shopify Plus is rated higher for Customization, but both products receive recurring reviewer feedback about customization limitations and developer dependency.

- **BigCommerce:** Limited Customization (12 all-time mentions), Difficult Customization (9), reviewers note frequent need for developer help for advanced changes.
- **Shopify Plus:** Limited Customization (39), Difficult Customization (18), Developer Dependency (11), but offers higher Ease of Use (9.0) and more advanced customization options for checkout and automation.