# BigCommerce vs Shopify Plus Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Shopify Plus excels in handling high traffic and large order volumes, making it a reliable choice for businesses during peak sales periods. Users appreciate its scalability and the extensive customization options for checkout and workflows, which are crucial for managing high-traffic campaigns.
- **Users say** that BigCommerce stands out for its user-friendly interface, allowing even those with minimal experience to navigate the platform easily. Reviewers highlight the convenience of managing multiple sites and products from a single dashboard, which enhances their overall experience.
- **According to verified reviews** , Shopify Plus receives high marks for its powerful automation tools, such as Shopify Flow, which streamline operations and improve efficiency. This feature is particularly valued by users who need to manage complex workflows without additional manual effort.
- **Reviewers mention** that while BigCommerce offers a solid set of features, it sometimes struggles with customization compared to Shopify Plus. Users have noted that they encounter challenges when trying to tailor the platform to their specific business needs, which can hinder their overall satisfaction.
- **G2 reviewers highlight** that both platforms provide quality support, but Shopify Plus users feel more confident in the responsiveness and effectiveness of the support team. This can be a significant factor for businesses that require timely assistance during critical operations.
- **Users report** that Shopify Plus has a more extensive app ecosystem, which allows for greater flexibility in integrating third-party tools. This is a key advantage for businesses looking to enhance their e-commerce capabilities, as it enables them to customize their store experience more effectively than BigCommerce.



| | BigCommerce | Shopify Plus | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 579 | 864 | 
| **Largest Market Segment** | Small-Business (77.0% of reviews) | Small-Business (69.1% of reviews) | 
| **Entry Level Price** | $29.95/ per month | No pricing available | 

---
## Top Pros & Cons

### BigCommerce

Pros:
- Ease of Use (40 reviews)
- Customer Support (21 reviews)

Cons:
- Limited Customization (12 reviews)
- Expensive (11 reviews)

### Shopify Plus

Pros:
- Ease of Use (100 reviews)
- Customer Support (43 reviews)

Cons:
- Expensive (59 reviews)
- Limited Customization (39 reviews)

---
## Ratings Comparison
| Rating | BigCommerce | Shopify Plus | 
|---|---|---|
  | **Meets Requirements** | 8.3 (489 reviews) | 8.6 (666 reviews) | 
  | **Ease of Use** | 8.4 (492 reviews) | 9.0 (670 reviews) | 
  | **Ease of Setup** | 8.3 (310 reviews) | 8.7 (486 reviews) | 
  | **Ease of Admin** | 8.4 (287 reviews) | 8.8 (405 reviews) | 
  | **Quality of Support** | 8.3 (470 reviews) | 8.4 (650 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (283 reviews) | 8.5 (401 reviews) | 
  | **Product Direction (% positive)** | 7.9 (471 reviews) | 8.9 (641 reviews) | 

---
## Pricing

### BigCommerce

#### Entry-Level Pricing

Plan: Standard

Price: $29.95 / per month

Description: Everything you need to start selling online

Key Features:
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay

[Browse all 4 editions](https://www.g2.com/products/bigcommerce/pricing)

#### Free Trial

Yes

### Shopify Plus

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### E-Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | 7.7/10 | 423 |
| **Shopify Plus** | 8.1/10 | 594 |

#### Headless Commerce

| Feature | BigCommerce | Shopify Plus | 
|---|---|---|
| **Decoupling** | 7.4 (85 reviews) | 7.7 (254 reviews) | 
| **REST APIs** | 7.8 (93 reviews) | 7.9 (268 reviews) | 
| **Data Orchestration** | 7.6 (90 reviews) | 7.9 (257 reviews) | 
| **Customization** | 7.5 (103 reviews) | 8.2 (287 reviews) | 
| **Extensibility** | 7.5 (92 reviews) | 8.1 (277 reviews) | 

#### Generative AI

| Feature | BigCommerce | Shopify Plus | 
|---|---|---|
| **AI Text Generation** | 7.2 (53 reviews) | 7.4 (221 reviews) | 
| **AI Text Summarization** | 7.3 (52 reviews) | 7.6 (214 reviews) | 

#### Agentic AI - E-Commerce Platforms

| Feature | BigCommerce | Shopify Plus | 
|---|---|---|
| **Autonomous Task Execution** | 5.2 (9 reviews) | 7.0 (28 reviews) | 
| **Cross-system Integration** | 6.2 (11 reviews) | 7.3 (29 reviews) | 
| **Adaptive Learning** | 5.5 (11 reviews) | 7.5 (28 reviews) | 
| **Natural Language Interaction** | 5.2 (11 reviews) | 7.4 (29 reviews) | 
| **Proactive Assistance** | 5.3 (11 reviews) | 7.4 (28 reviews) | 
| **Decision Making** | 5.6 (11 reviews) | 7.6 (28 reviews) | 

#### Merchandising/Marketing

| Feature | BigCommerce | Shopify Plus | 
|---|---|---|
| **Storefront Design Tools** | 7.9 (388 reviews) | 8.4 (471 reviews) | 
| **Product Visualization** | 8.3 (387 reviews) | 8.5 (486 reviews) | 
| **Recommendations / Personalization** | 7.7 (369 reviews) | 7.9 (477 reviews) | 
| **Promotions and Discounts** | 7.9 (372 reviews) | 7.9 (490 reviews) | 
| **Shopping Cart Abandonment** | 7.9 (351 reviews) | 7.9 (461 reviews) | 
| **Product Reviews** | 7.7 (349 reviews) | 7.7 (450 reviews) | 
| **SEO** | 7.9 (359 reviews) | 8.0 (461 reviews) | 

#### Product Catalog

| Feature | BigCommerce | Shopify Plus | 
|---|---|---|
| **Content Management** | 8.3 (387 reviews) | 8.4 (482 reviews) | 
| **Product Configuration** | 8.2 (376 reviews) | 8.3 (467 reviews) | 
| **Product Search and Filtering** | 8.0 (379 reviews) | 8.1 (459 reviews) | 
| **Intangible Products** | 7.9 (266 reviews) | 7.7 (388 reviews) | 

#### Order Process

| Feature | BigCommerce | Shopify Plus | 
|---|---|---|
| **Checkout Process** | 8.5 (389 reviews) | 8.7 (488 reviews) | 
| **Shipping Options** | 8.1 (379 reviews) | 8.2 (465 reviews) | 
| **Tax Display and Processing** | 8.5 (363 reviews) | 8.3 (459 reviews) | 
| **Payment Processing** | 8.8 (374 reviews) | 8.8 (474 reviews) | 
| **Order Management** | 8.5 (387 reviews) | 8.6 (470 reviews) | 
| **Returns / Refunds** | 8.2 (345 reviews) | 8.1 (457 reviews) | 
| **Inventory Management** | 8.1 (332 reviews) | 8.0 (456 reviews) | 
| **Multi-Channel Fulfillment** | 7.8 (261 reviews) | 8.2 (413 reviews) | 

#### Multi-Channel Support

| Feature | BigCommerce | Shopify Plus | 
|---|---|---|
| **Omnichannel** | 8.0 (320 reviews) | 8.2 (428 reviews) | 
| **Mobile** | 8.0 (352 reviews) | 8.6 (451 reviews) | 
| **Social Commerce** | 7.9 (304 reviews) | 8.2 (418 reviews) | 
| **Customer Service** | 8.0 (340 reviews) | 8.4 (464 reviews) | 
| **Store Locator** | 7.7 (231 reviews) | 7.7 (374 reviews) | 
| **3rd-Party Store Integration** | 7.9 (245 reviews) | 8.2 (400 reviews) | 
| **B2B** | 7.6 (198 reviews) | 7.4 (373 reviews) | 

#### Platform

| Feature | BigCommerce | Shopify Plus | 
|---|---|---|
| **APIs** | 8.1 (296 reviews) | 8.4 (430 reviews) | 
| **Customization** | 7.8 (366 reviews) | 8.2 (490 reviews) | 
| **Integrations to Add-on Tools** | 7.8 (339 reviews) | 8.4 (476 reviews) | 
| **User Management** | 8.4 (355 reviews) | 8.5 (460 reviews) | 
| **Reporting / Analytics** | 7.9 (354 reviews) | 8.2 (468 reviews) | 
| **Security** | 8.6 (361 reviews) | 8.7 (456 reviews) | 
| **Multi-Site Management** | Feature Not Available | 8.3 (377 reviews) | 
| **Admin Access Rights** | 8.6 (348 reviews) | 8.5 (437 reviews) | 
| **Test-to-Product Migration** | Feature Not Available | 7.8 (401 reviews) | 
| **Internationalization** | Feature Not Available | 8.2 (388 reviews) | 
| **Cross Browser Support** | 8.5 (332 reviews) | 8.5 (421 reviews) | 
| **Performance and Reliability** | 8.6 (376 reviews) | 8.8 (472 reviews) | 

### Omnichannel Commerce

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | 8.1/10 | 33 |
| **Shopify Plus** | 8.0/10 | 89 |

#### Reporting

| Feature | BigCommerce | Shopify Plus | 
|---|---|---|
| **Reports & Analytics** | 8.3 (32 reviews) | 8.0 (80 reviews) | 
| **Data Transfer Tools** | 7.9 (32 reviews) | 7.6 (73 reviews) | 

#### Omnichannel Features 

| Feature | BigCommerce | Shopify Plus | 
|---|---|---|
| **Retail Management** | 7.9 (30 reviews) | 8.3 (77 reviews) | 
| **POS Integration** | 7.7 (27 reviews) | 8.1 (76 reviews) | 
| **Social Media Integration** | 7.8 (30 reviews) | 7.9 (78 reviews) | 
| **Customer Service Integration** | 8.4 (29 reviews) | 8.1 (80 reviews) | 
| **Marketing Tools** | 8.4 (31 reviews) | 8.0 (77 reviews) | 
| **E-commerce Integration** | 8.1 (32 reviews) | 8.7 (82 reviews) | 
| **ERP Integration** | 8.2 (27 reviews) | 7.4 (76 reviews) | 

---
## Categories
**Shared Categories (2):** [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce), [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)




---
## Reviewer Demographics

### By Company Size

| Segment | BigCommerce | Shopify Plus | 
|---|---|---|
| **Small-Business** | 77.0% | 69.1% | 
| **Mid-Market** | 18.9% | 27.3% | 
| **Enterprise** | 4.1% | 3.7% | 

### By Industry

#### BigCommerce

- **Retail:** 20.1%
- **Apparel & Fashion:** 6.0%
- **Marketing and Advertising:** 5.0%
- **Information Technology and Services:** 3.9%
- **Consumer Goods:** 3.7%
- **Automotive:** 3.2%
- **Health, Wellness and Fitness:** 3.2%
- **Sporting Goods:** 3.2%
- **Wholesale:** 2.5%
- **Consumer Electronics:** 2.3%
- **Other:** 46.8%

#### Shopify Plus

- **Retail:** 21.0%
- **Apparel & Fashion:** 13.7%
- **Consumer Goods:** 7.4%
- **Information Technology and Services:** 5.4%
- **Health, Wellness and Fitness:** 4.9%
- **Food & Beverages:** 4.5%
- **Marketing and Advertising:** 4.4%
- **Computer Software:** 4.1%
- **Cosmetics:** 2.5%
- **Consumer Electronics:** 2.2%
- **Other:** 29.9%

---
## Alternatives

### Alternatives to BigCommerce

- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (580 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (322 reviews)
- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (266 reviews)
- [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — 4.4/5 stars (296 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5091 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1273 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (599 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (195 reviews)
- [Miva](https://www.g2.com/products/miva/reviews) — 4.4/5 stars (190 reviews)

### Alternatives to Shopify Plus

- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (580 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (322 reviews)
- [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — 4.4/5 stars (296 reviews)
- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (266 reviews)
- [Centra](https://www.g2.com/products/centra/reviews) — 4.8/5 stars (69 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1273 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (599 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [Wix](https://www.g2.com/products/wix/reviews) — 4.2/5 stars (1873 reviews)
- [Miva](https://www.g2.com/products/miva/reviews) — 4.4/5 stars (190 reviews)

---
## Top Discussions

### BigCommerce

- Title: [Is BigCommerce like Shopify?](https://www.g2.com/discussions/is-bigcommerce-like-shopify) — 2 comments
  > **Top comment:** "No idea. I have never used shopify. What I do know is Big Commerce works. They are also making changes and upgrading the software.

I have seen many little..."
- Title: [Which is better Shopify or BigCommerce?](https://www.g2.com/discussions/which-is-better-shopify-or-bigcommerce) — 2 comments
  > **Top comment:** "Shopify"
- Title: [What software does BigCommerce integrate with?](https://www.g2.com/discussions/42165-what-software-does-bigcommerce-integrate-with) — 2 comments, 1 upvote
  > **Top comment:** "with many more with Google"
- Title: [Who uses BigCommerce?](https://www.g2.com/discussions/who-uses-bigcommerce) — 1 comment, 1 upvote
  > **Top comment:** "We are migrating to BigCommerce and rebuiliding our entire e-commerce experience using the tools available in it."
- Title: [Big Commerce  Likes And Dislikes](https://www.g2.com/discussions/big-commerce-likes-and-dislikes) — 1 comment, 1 upvote
  > **Top comment:** "nice blog First, I appreciate your blog; I have read your article carefully, Your content is very valuable to me. I hope people like this blog too. I hope..."

### Shopify Plus

- Title: [How does Shopify plus work?](https://www.g2.com/discussions/how-does-shopify-plus-work) — 2 comments
  > **Top comment:** "It simply work amazing."
- Title: [What differentiates Shopify Plus?](https://www.g2.com/discussions/what-differentiates-shopify-plus) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Built to handle fast growth and billion-dollar revenue, Shopify Plus is the premium Shopify plan for modern enterprise brands. You get the same powerful..."
- Title: [What brands use Shopify plus?](https://www.g2.com/discussions/what-brands-use-shopify-plus) — 1 comment
  > **Top comment:** "Kelle Company"
- Title: [What are the features of Shopify?](https://www.g2.com/discussions/shopify-plus-what-are-the-features-of-shopify) — 1 comment
  > **Top comment:** "Fully customizable website, online store, and blog
Unlimited bandwidth, product inventory, and customer data
Sell on new sales channels like Pinterest and..."
- Title: [How can I earn financially with Shopify Plus](https://www.g2.com/discussions/comment-puis-je-gagner-financierement-avec-shopify-plus) — 1 comment, 1 upvote
  > **Top comment:** "When you give job approchunities?"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bigcommerce-vs-shopify-plus)