--- title: ShipJunction Reviews meta_title: 'ShipJunction Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how ShipJunction works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 14 scale: '5' date_modified: '2026-06-17' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # ShipJunction Reviews **Vendor:** ShipJunction **Category:** [Shipping Software](https://www.g2.com/categories/shipping) **Average Rating:** 4.9/5.0 **Total Reviews:** 14 ## About ShipJunction ShipJunction is a shipping platform built for brands that are growing fast and need a more efficient way to manage fulfillment across D2C, wholesale, retail, and EDI orders. It integrates directly with NetSuite without third-party connectors and also offers a robust API for custom system connections, ensuring orders, shipping data, and documentation flow seamlessly between platforms. ShipJunction supports both single-order processing and large-scale batch fulfillment, giving operations teams the flexibility to move at the pace their business demands. The system automatically selects the best carrier and service, prints shipping labels and packing slips in under one second, and handles custom-branded documentation with ease. GS1 and UCC-128 labels are fully supported through configurable templates. Purpose-built to simplify even the most complex shipping environments, ShipJunction unifies parcel and LTL workflows, supports international and multi-location shipping, and eliminates the overhead of disconnected tools. Hundreds of eCommerce brands, online retailers, distributors, and wholesale companies trust ShipJunction to boost throughput, lower shipping spend, and keep fulfillment running smoothly as they scale. Key Capabilities: ∙ Integrates with NetSuite: ShipJunction is a Built-for NetSuite Hybrid app ∙ 1-Second Label Printing: Eliminate delays with lightning-fast label and document generation. ∙ Single-Order or Batch Fulfillment: Fulfill one order at a time or process hundreds at once. ∙ Flexible Carrier Management:Rate shop to select the best carrier/service using business rules. ∙ Multi-Warehouse Support: Fulfill from one or many locations without adding complexity. ∙ Small Parcel and LTL Shipping: Handle mixed shipping needs from a single platform. Automated Document Generation: ∙ Branded packing slips and pick lists ∙ GS1 and UCC-128 labels ∙ International shipping docs ∙ Configurable templates—no custom coding required Batch Processing: ∙ Pre-print labels, packing slips, and pick slips in bulk ∙ Sort by SKU, carrier, shipping method, customer, and more ∙ Accelerate throughput while reducing mis-ships Cartonization and Packing Optimization: ∙ Automatically assign the optimal box for every order ∙ Cut dimensional weight fees and packaging waste ∙ Simplify training and eliminate tribal knowledge EDI Fulfillment: ∙ Auto-generate UCC-128 labels and channel-specific documents ∙ Meet trading partner requirements with less manual prep ∙ Reduce chargebacks and ensure on-time retail deliveries ## ShipJunction Pros & Cons **What users like:** - Users commend ShipJunction for its **exceptional customer support** , enhancing their ecommerce experience with proactive assistance and customization. (8 reviews) - Users appreciate the **ease of use** of ShipJunction, enabling efficient navigation and order fulfillment for warehouse employees. (8 reviews) - Users value the **seamless integrations** with various platforms and carriers, praising reliability and customization options. (4 reviews) - Users commend the **reliability** of ShipJunction, consistently exceeding expectations and ensuring seamless operations during peak shipping cycles. (4 reviews) - Users praise ShipJunction's **outstanding service quality** , highlighting excellent support and seamless integration capabilities. (4 reviews) - Users appreciate the **customization** of ShipJunction, enabling tailored solutions and seamless shipping adaptations for their needs. (3 reviews) - Users value the **customizable features** of ShipJunction, enhancing their ability to meet diverse client needs effectively. (3 reviews) - Easy Integrations (3 reviews) - Ecommerce Integration (3 reviews) - Fulfillment Efficiency (3 reviews) **What users dislike:** - Users note that **poor reporting features** limit insights, expressing a desire for more comprehensive monthly data. (2 reviews) - Users face **technical issues** with ShipJunction, like downtime and difficulties adding boxes after updates. (2 reviews) - Users find the **difficult navigation** of ShipJunction to be a significant hurdle in their experience. (1 reviews) - Users find the **difficult setup** of ShipJunction challenging, impacting their overall experience with the product. (1 reviews) - Users note the **high costs** involved, despite ShipJunction providing savings on shipping expenses. (1 reviews) - Users wish there were more **missing features** like monthly reports, affecting overall satisfaction with ShipJunction. (1 reviews) - Outdated Interface (1 reviews) - Poor Usability (1 reviews) - System Downtime (1 reviews) - User Interface Issues (1 reviews) ## ShipJunction Reviews ### 1. A Must Have For Any Serious Ecommerce Business **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle C. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2025 **What do you like best about ShipJunction?** We've been working with ShipJunction for over a decade, and I can say without hesitation that it's been a seamless pleasure from the start. The platform is fluid, intuitive, and incredibly easy to use. Backend changes that might require a developer—or at the very least, internal staff intervention—with other systems can be done quickly and easily within ShipJunction. It’s built to empower operators, not burden them. What truly sets ShipJunction apart, though, is their service. The attention to detail, speed of response, and level of communication are second to none. More often than not, any potential issues are already being addressed before I even have a chance to pick up the phone. Their team has guided us through multiple integrations and complex migrations with absolute precision. We’ve made it clear to every major partner and platform in our space: if you can’t integrate with ShipJunction, we’re not interested. It's a non-negotiable part of our tech stack—and we have no intention of ever leaving them. I don’t have a single negative thing to say. ShipJunction continues to exceed expectations, and I can't recommend them highly enough **What do you dislike about ShipJunction?** Honestly, nothing. If anything, my only complaint is that more people don’t know about ShipJunction. This platform deserves to be the biggest name in shipping—more businesses need to discover what they’re missing. **What problems is ShipJunction solving and how is that benefiting you?** ShipJunction has completely automated our shipping process. It intelligently maps our selected shipping methods, evaluates real-time transit times and expected delivery dates, and rate-shops across carriers to find the most cost-effective option—seamlessly. This not only saves us time and money, but also ensures we're consistently meeting customer expectations for speed and reliability without manual intervention ### 2. More than just a platform, Shipjunction is a partner. **Rating:** 5.0/5.0 stars **Reviewed by:** Piri M. | Senior Director, Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about ShipJunction?** The Shipjunction team is amazing. Joe and his crew were able to take a disruptive multiplex label design and integrate our requirements into their systems and give us an entire pick/pack/ship platform to deliver our products to our customers with complete visibility and ease of use. Our label design specifications were extremely complicated and changed frequently according to vendor requirements and Shipjunction never flinched. We went from struggling to manage an ever increasing sales volume to being able to build onto a solid foundation and adapt and thrive with millions of boxes shipped. As our ecommerce division has adapted over the years Shipjunction has been the perfect partner, a true part of our team and our success over the last 10+ years. We use Shipjunction daily at all of our production facilities throughout the United States and we rely on Joe and his team and know we can depend on them to continue to help us as we keep growing. **What do you dislike about ShipJunction?** Nothing. From our initial engagement 10+ years ago to where we are now, Shipjunction has not let us down once. Their platforms are reliable, their systems are fast and their support is responsive. I have no bad things to say about SJ and that is not normal for me as I deal with dozens and dozens of technology vendors throughout our environment, from software development to infrastructure and facility management. If there was a bug or a glitch which must be expected with software and systems, communication was always honest and open and resolution was quick and we always worked as a team, with positivity and respect. **What problems is ShipJunction solving and how is that benefiting you?** Shipjunction is helping us to solve the ongoing challenges of eCommerce in the floral industry. When we started out we had to undergo the growing pains of understanding and executing a new business model with new technology we never used before. When we started out efficiency and automation were not part of the initial push to meet our deliverables to our customers. A lot of manual work was required at all levels from sales administration to operations and production. With perishable products we were leading the way into a new business model of overnight shipping of fresh flowers and there were many battles on many fronts simultaneously. By far our biggest leap was the adoption of a highly disruptive and efficient multi-plex label from Chicago Tag and Label but we did not have a system that could accommodate the labels' complexity. This is when we found Shipjunction and literally within weeks we had functional proof of concept labels. We worked to integrate our ordering systems and data into the Shipjunction platform and within 6 weeks we had transformed our struggling and manual ecommerce systems into the beginning of what would now become our most automated and efficient business model in the company. We stopped worrying about how we were going to ship or pack deliver our boxes on a daily basis and began to focus on making everything better, more automated, more efficient and we couldn't have done that without SJ. ### 3. Outstanding Support Makes Scaling Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about ShipJunction?** ShipJunction made scaling our ecommerce brands easy with outstanding support and communication. **What do you dislike about ShipJunction?** The platform has a lot of powerful features, so it takes a bit of time to fully understand everything. Overall my experience has been very positive. **What problems is ShipJunction solving and how is that benefiting you?** ShipJunction solves complex shipping and fulfillment challenges by centralizing tools, improving visibility, and streamlining operations. This has reduced manual work and helped us scale our ecommerce business more efficiently. ### 4. Been using ShipJunction for 10+ years and couldn't be happier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2025 **What do you like best about ShipJunction?** Outstanding Support and Seamless Customization - ShipJunction has been a game-changer for our shipping workflow. Their customer support is truly top-notch—fast, knowledgeable, and proactive. We had several complex, custom requirements, and they not only handled them with ease, but actually improved upon our original ideas. Integration was smooth, and the time savings have been significant. If you’re looking for a shipping partner that feels like an extension of your own team, look no further. **What do you dislike about ShipJunction?** They don't have t-shirts. Okay, seriously, like any robust platform, there’s a learning curve at the beginning—especially when setting up custom workflows—but their support team made that process smooth. Occasionally, we’ll run into something unique to our business model, but they’re quick to respond and always willing to dig in and find a solution. **What problems is ShipJunction solving and how is that benefiting you?** As our business has evolved, so have our shipping needs. When we started with ShipJunction over 10 years ago, we were primarily B2C. Today, we’re heavily B2B, and our fulfillment process has grown far more complex. ShipJunction has adapted with us every step of the way. Thanks to their direct integration with NetSuite, we can ship quickly and accurately with a very lean team. What used to take multiple people now takes one. The system is fast, reliable, and customizable—which means we don’t have to fit into someone else’s rigid workflow. It fits us. That’s been a huge factor in our growth and efficiency. ### 5. ShipJunction has been an exceptional partner for over a decade. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2025 **What do you like best about ShipJunction?** The most helpful aspect of ShipJunction is their customization and adaptability, particularly their ability to tailor the platform to your unique eCommerce needs and provide daily adjustments to shipping parameters during high-volume Q4 periods. This flexibility ensured maximized output without disappointing customers, setting them apart as a true partner in streamlining your shipping processes **What do you dislike about ShipJunction?** The only thing I disliked about ShipJunction was the old user interface which has been completely updated and is now much better. **What problems is ShipJunction solving and how is that benefiting you?** ShipJunction solves inefficiencies in eCommerce shipping by offering customizable automation, seamless carrier integrations, and real-time analytics, which streamline our fulfillment, reduce labor and shipping costs, and ensure reliable Q4 performance. This benefits us by saving time, enhancing customer experience with branded shipments, and supporting our business growth through scalable, tailored solutions. ### 6. Top Tier Shipping for NetSuite **Rating:** 5.0/5.0 stars **Reviewed by:** Jimmy M. | VP Special Projects, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2025 **What do you like best about ShipJunction?** Seamless integration with NetSuite that is reliable and updates Item Fulfillment Records very quickly. Flexible with GS1 and Pack Manifest customizations. Reliable integration with FedEx, UPS, USPS carrier APls. Flexible third-party and collect billing. Customizable shipping rules. Fast pack-verify. Fast label printing. Flexible LTL shipping. Great customer service. **What do you dislike about ShipJunction?** It's so feature-rich and customizable, that keeping track of how everything works can be challenging, but ShipJunction has very good documentation and their customer support will answer questions politely and quickly. **What problems is ShipJunction solving and how is that benefiting you?** Integration with NetSuite was paramount; the ShipJunction team implemented their system successfully and it operates seamlessly. Second to that, ShipJunction's reliable parcel and LTL shipping sustains our fulfillment process and drives our business growth. ### 7. Ship Junction has greatly improved our parcel shipping process **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2025 **What do you like best about ShipJunction?** - Ease of use - Rate shopping and transit time business rules - Easily customized to meet our specific needs - Great customer support - Flexible integration with existing systems **What do you dislike about ShipJunction?** - Although it has saved us a lot of money on shipping, the cost is high **What problems is ShipJunction solving and how is that benefiting you?** It quickly and seamlessly searches all available parcel shipping options for each order to ensure we are using the best shipping method that meets our business rules for the lowest cost. It also works as a single platform that can handle the shipping process from order upload to packing out an order. Lot tracking in another function that we rely on in our shipping process. We are saving money and getting more orders out the door faster because of Ship Junction. ### 8. ShipJunction works well for us and they're support is quick to respond. **Rating:** 4.5/5.0 stars **Reviewed by:** Mark H. | General Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about ShipJunction?** We enjoy the ease of use of ShipJunction and their rapid response when a support ticket is opened. **What do you dislike about ShipJunction?** Periodically, ShipJunction will go offline due to external factors not necessarily in their control. Thankfully, their support is quick to get us up and running. **What problems is ShipJunction solving and how is that benefiting you?** Their rate shopping benefits us by choosing the best shipping cost per package. ### 9. strong partner that greatly assisted with automated and flexible solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Bob J. | Director of Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about ShipJunction?** it consistently works, day to day as well as during peak shipping cycles, very stable solution that meets our different requirements for us across multiple facilities **What do you dislike about ShipJunction?** no negatives, strong all around solution involving software, platforms, integrations and support **What problems is ShipJunction solving and how is that benefiting you?** we ship multi-customer multi-carrier multi-facility, they provide robust automated solutions that significantly improve our efficiency and capability ### 10. ShipJunction - Outstanding, Service, Easy, Affordable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2025 **What do you like best about ShipJunction?** ShipJunction has top-notch support and service. Their interface is easy to use and navigate, and they were one of the first shipping solutions to offer real-time rate shopping between our carriers. **What do you dislike about ShipJunction?** I do not have any "cons" to say about ShipJunction. There may be an opportunity to improve some reporting features, depending on what we are trying to research. **What problems is ShipJunction solving and how is that benefiting you?** We needed a shipping solution that was affordable and allowed for real-time rate shopping. It also had to adapt to our volume, which it has done extremely well with. ### 11. Very helpful and responsive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2025 **What do you like best about ShipJunction?** The product is easy to use and very intuitive. Customer Support has always been amazing, responsive, and very accommodating. They have helped us incorporate a number of customizable features to further support our clients. **What do you dislike about ShipJunction?** I would like to see more reports on monthly numbers. I have only ever seen daily and weekly reports. I'm not very excited about the new look. The standard reports aren't as easily read as the old view. But I am very happy that I can still use the old view. **What problems is ShipJunction solving and how is that benefiting you?** They help us efficiently fulfill a high volume of orders. Before using Ship Junction, processing large batches of orders would have required significantly more time, manual work, and coordination. One of the biggest benefits is the ability to have multiple users working simultaneously, which has streamlined workflow and increased overall throughput. It's helped us scale our operations without sacrificing accuracy or speed, making order fulfillment much more manageable and reliable. ### 12. Great Enterprise Option **Rating:** 5.0/5.0 stars **Reviewed by:** Howie F. | CFO, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2025 **What do you like best about ShipJunction?** SJ is great for those companies that want enterprise level features and service. We have been using them for over a decade with excellent results. **What do you dislike about ShipJunction?** If you only need a basic software package that comes at retail prices, this may not be for you. **What problems is ShipJunction solving and how is that benefiting you?** It does rate shopping very well. And it blends well with all our warehouse workflows and integrations. ### 13. It does its job well **Rating:** 4.0/5.0 stars **Reviewed by:** Sandy H. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2025 **What do you like best about ShipJunction?** It is easy to use, and I can call and get support immediately from a human. **What do you dislike about ShipJunction?** We recently did an update to combine zip codes since this update, system doesn't add boxes as easily anymore. Sometimes you can't add ANY boxes, which creates a different issue all together. **What problems is ShipJunction solving and how is that benefiting you?** freight costs, anytime we can lower costs is benificial ### 14. Shipjunction Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2025 **What do you like best about ShipJunction?** Shipjunction has an easy to use UI , our warehouse employees are easily able to navigate and fulfill orders efficiently. The rate shopping feature allows for cost savings, while still maintaining delivery SLAs. **What do you dislike about ShipJunction?** Manifest can be difficult to use and produce. **What problems is ShipJunction solving and how is that benefiting you?** Cost savings by using rate shopping features. Allowing various 3rd party label printing and custom shipping templates. - [View ShipJunction pricing details and edition comparison](https://www.g2.com/products/shipjunction/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-23+11%3A41%3A17+-0500&secure%5Bsession_id%5D=22a9cb0a-21f2-4c09-b3ab-f1b4c8e2f9da&secure%5Btoken%5D=ef3f1d73696ec5e5b3331ebc8c8252276e866ebc28aa0dae16a2696d729c1d11&format=llm_user) ## ShipJunction Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [RF- SMART WMS](https://www.g2.com/products/rf-smart-wms/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) ## ShipJunction Features **Management - Multicarrier Parcel Management Solutions** - Third-Party Integration - Multicarrier Parcel Management Solutions - Label Printing - Multicarrier Parcel Management Solutions - Multiple Carriers - Multicarrier Parcel Management Solutions - Customer Information Database - Multicarrier Parcel Management Solutions - Flexible Billing - Multicarrier Parcel Management Solutions - Shipping Management - Multicarrier Parcel Management Solutions **Design** - Templates - WYSIWYG - Compliance - Autofill **Labels** - Label Printing - Return labels - Bar codes **Printing** - Printers - Barcodes - Security **Order management** - Order tracking - E-commerce integrations - Manage orders - Order Status **Carrier and rate management** - Quick rate comparison - Vendor availability - Flat rate services **Inventory management** - Low stock alerts - Automated inventory orders - Assign suppliers **Reports** - Shipment reports - Inventory reports - Unshipped products ## Top ShipJunction Alternatives - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (574 reviews) - [AfterShip](https://www.g2.com/products/aftership/reviews) - 4.7/5.0 (309 reviews) - [parcelLab](https://www.g2.com/products/parcellab/reviews) - 4.6/5.0 (263 reviews)