--- title: SetMe Reviews meta_title: 'SetMe Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 35 reviews by the users' company size, role or industry to find out how SetMe works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 35 scale: '5' date_modified: '2026-08-13' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # SetMe Reviews **Vendor:** Techinline **Category:** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop) **Average Rating:** 4.7/5.0 **Total Reviews:** 35 ## About SetMe Built for IT pros, SetMe delivers fast, secure remote access with unlimited sessions and unattended devices for one flat rate. It supports Windows and macOS, with end-to-end encrypted sessions and file transfers. Delivers near-zero lag and stays connected through sign-outs, restarts, and shutdowns. Whether you're providing ad-hoc support, maintaining headless servers, or accessing your own systems on the go, SetMe offers stable performance and simple setup. ## SetMe Pros & Cons **What users like:** - Users praise the **ease of use** of SetMe, highlighting its simple setup and efficient remote support capabilities. (18 reviews) - Users love the **fast connection speed** of SetMe, enabling seamless remote access and efficient support across devices. (7 reviews) - Users love the **easy access** features of SetMe, enabling seamless remote support across multiple platforms. (7 reviews) - Users praise the **easy setup** of SetMe, enabling quick connections and seamless remote support for both PCs and Macs. (6 reviews) - Users highlight the **effortless file transfer** capability of SetMe, making remote support seamless and efficient. (6 reviews) - Users value the **fast and responsive customer support** from SetMe, which actively implements user suggestions. (5 reviews) - Performance (5 reviews) - Time Efficiency (5 reviews) - Affordable (4 reviews) - Users value the **cross-platform compatibility** of SetMe, enabling seamless access to both Windows and Mac computers. (4 reviews) **What users dislike:** - Users experience **remote access issues** with crashes on AMD drivers, impacting efficiency and connection reliability. (6 reviews) - Users report frequent **update issues** that hinder fast remote access, especially during busy periods with clients. (4 reviews) - Users face **limited compatibility** issues, particularly with iOS, Chromebook, and Linux support, hindering connectivity and functionality. (3 reviews) - Users experience **remote control issues** with SetMe, particularly with screen sharing, updates, and user notifications. (3 reviews) - Users experience **session issues** with SetMe, particularly related to delays and multiple launches during remote assistance. (3 reviews) - Users experience **delay issues** with SetMe, causing frustrating waits during client updates and remote sessions. (2 reviews) - Naming (2 reviews) - Screen Management (2 reviews) - Users experience **slow performance** when handling many unattended links, impacting their efficiency during urgent searches. (2 reviews) - App Issues (1 reviews) ## SetMe Reviews ### 1. Exceptional Value and Effortless to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Joshua A. | IT Technician II, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2026 **What do you like best about SetMe?** I like the ease of use and cost to value ratio. I use this program anywhere from a couple times a day to over 30 times a day to access users' computers. There is rarely any lag, feature set feels almost complete and was easy to implement into our environment. End users have taken well to this change, most noting an improvement in our ability to complete task without having to troubleshoot why we couldn't connect. **What do you dislike about SetMe?** User interface feels dated. Much nicer UI wouldn't take much effort and improve the sentiment of users and potential customers. **What problems is SetMe solving and how is that benefiting you?** SetMe enables my team and me to connect to end user computers quickly, reliably, and efficiently, allowing us to troubleshoot issues, install software, and handle a wide range of other tasks. Among the remote software tools I have used, SetMe stands out as one of the most dependable. The value we receive for the cost is precisely why we continue to choose SetMe. **Official Response from Serge Soroka:** > Thanks for the thoughtful review, Joshua — and for choosing SetMe as remote support solution! We appreciate the UI feedback. Interface preferences can be subjective, but comments like yours are very helpful as we evaluate usability and prioritize improvements that make SetMe better. We'll continue to review similar feedback from other SetMe users. Thanks again for the trust and detailed perspective — it helps us keep improving. ### 2. Excellent Workflow and Support for Multi-Machine Connections **Rating:** 4.0/5.0 stars **Reviewed by:** Robert B. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2025 **What do you like best about SetMe?** Good format and workflow. Especially if you connect with multiple machines at once. Tech support is available, responsive and pretty good. Its refreshing in this era of non-support or using poor implementation of AI to infuriate you. I use the product EVERY day. Its fabulous for my clients and me. **What do you dislike about SetMe?** Its cost structure. I use to buy two licenses so my colleague could share sessions with me. **What problems is SetMe solving and how is that benefiting you?** I can work on client computers anytime! And its available to work with a client to show me their problems. Sometimes "my computer doesn't work" is not enough to go on... ### 3. Good asset to have. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2025 **What do you like best about SetMe?** Unattended access is great. being able to lock the keyboard and mouse is great too. Also hiding the screen while i am working is a good feature too. **What do you dislike about SetMe?** updates, and it keeping my sessions tied up is my computer shuts down. **What problems is SetMe solving and how is that benefiting you?** I can just remote into client computers and have them showme the issues that they are having. It benifits me by allowing me to just sit at my desk. **Official Response from Serge Soroka:** > Thanks for the review — we appreciate it. Regarding updates and sessions getting stuck after your computer shuts down: We’ve made major reductions to update time so they complete much more quickly now and don't interrupt your work. For the “tied up session” comment, that’s not expected behavior — if you share a few details with support, we can help resolve it and make sure everything works as expected. Please reach out to our support team and we'll go from there. ### 4. Easy for Clients, But Missing Android App **Rating:** 3.5/5.0 stars **Reviewed by:** Eric n. | IT consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about SetMe?** simple for clients to download and run and get code **What do you dislike about SetMe?** no android app. i am always on the move. **What problems is SetMe solving and how is that benefiting you?** unattended access as a secondary remote connection for verification. - [View SetMe pricing details and edition comparison](https://www.g2.com/products/setme/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+12%3A01%3A04+-0500&secure%5Bsession_id%5D=55e796d3-31e8-4f13-97b3-c6fa0c6d9534&secure%5Btoken%5D=d317b71dec0a2c51be7d527e67ccbe7a15106948130038d43d8d2d1a5b24b71b&format=llm_user) ## SetMe Integrations - [Ninite](https://www.g2.com/products/ninite/reviews) ## SetMe Features **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Maintenance** - Remote Reboot - Remote Printing **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Security** - Data Encryption - Compliance **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform - Video Support **Performance** - Reporting **Additional Functionality** - Remote Monitoring & Management - AI Copilot - SSL Security - File Transfer - Two-Factor Authentication - Single Sign On - Compliance Management - Collaboration Tools - Summary Reports - Activity Dashboard - Chat/Messaging - Generative AI - Session Transfer - Remote Update/Installation - Audit Trail - Customizable Branding - Server Monitoring - Real-Time Updates - Troubleshooting - Real-Time Monitoring - Workflow Management - Multiple User Accounts - Multi-Channel Communication - CRM - Surveys & Feedback - Activity Tracking - Self Service Portal - API - Support Ticket Management - Access Controls/Permissions - Remote Access/Control - User Management - Customizable Reports - Real-Time Notifications - Video Conferencing - Diagnostic Tools - Third-Party Integrations - Reporting/Analytics **Administration** - Usage Information - Diagnostics - Session Recording - Unattended Access - File Sharing - Screen Sharing - File Transfer - Third-Party Integrations **Platform** - Cross-Platform Access - Remote Access/Control - Communication Management - Multiple Monitor Access **Security** - Compliance Management - Remote Monitoring & Management - File Management - Meeting Management - Print Management - User Management **Additional Functionality** - Role-Based Permissions - Chat/Messaging - Whiteboard - AI Copilot - API - Two-Factor Authentication - Reporting & Statistics - Secure Data Storage - Customizable Branding - Reporting/Analytics - Remote Printing - Server Monitoring - Activity Dashboard - Real-Time Notifications - Desktop Virtualization - Access Controls/Permissions - Real-Time Monitoring - Activity Tracking - Remote Update/Installation - Event Logs - Performance Metrics - Secure Login - Monitoring - Real-Time Data - Uptime Reporting - Live Chat - Generative AI - Collaboration Tools - Authentication - Real-Time Chat - Diagnostics Tools - Summary Reports - Drag & Drop - Multiple User Accounts - Troubleshooting - Real-Time Updates ## Top SetMe Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (4,046 reviews) - [Action1](https://www.g2.com/products/action1/reviews) - 4.9/5.0 (1,166 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) - 4.5/5.0 (1,082 reviews)