SetMe Features

Offers visibility into employee device activity

Provides administrators with performance information to

Provides the ability to record remote access and support sessions

Allows administrators access to devices, regardless of end-user's presence

Allows remote users to share files with other remote users

Digitally share screen view with others

Move files across different systems or networks

Provides screen sharing options to allow access to view or control real-time activities.

Provides easy and seamless file transfer and sharing capabilities to increase productivity and collaboration while working remotely.

Provides the ability to record remote access and support sessions.

Provides remote access to computers at any time, without an end-user present.

Provides multiple technician support simultaneously.

Allows users to switch between multiple end users’ monitors with a single click.

Allows remote usage and access across a range of operating systems and device types

Access work applications remotely, for when working away from the office and/or traveling

Manage and track all internal and external communication conducted via calls, email, text, or chat

Access multiple screens from one centralized location

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Implements encryption standards to secure data both in transit and at rest.

Provides compliance to multiple industry standards like HIPAA and GDPR.

Remotely wake, restart, and install applications on sleeping devices.

Connects instantly via group chats, web-based chats, offline messaging, persistent chat groups, and customer-initiated chat.

Provides voice over IP calling solutions.

Allows to draw, highlight, encircle, and box certain areas on the screen of the remote computer to enhance support and communicate better.

Provides support across iOS, Mac, Android, PC and other devices.

Allows cross-platform device support, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices.

Provides robust reporting capbilities like session details, technician performance information, and end users’ survey summaries.

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Communicate using direct chat or messages within the system

Extra layer of security that requires not only a password and username but also something specific to that user

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Securely stores data to prevent data loss or breaches

View and track pertinent metrics to find patterns and gain insights from data

Deploy updates or install new software remotely

At least a username and password is required to access the system

Ability to chat online in real time

Engage in direct, instant messaging with customers, users, etc.

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Take actions to troubleshoot issues for networks, devices, etc.

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Move files across different systems or networks

Extra layer of security that requires not only a password and username but also something specific to that user

Communicate using direct chat or messages within the system

Take actions to troubleshoot issues for networks, devices, etc.

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Access work applications remotely, for when working away from the office and/or traveling

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

View and track pertinent metrics to find patterns and gain insights from data