Sequel.io Reviews & Product Details

I really like the UI, both for the backend webinar management, as well as the frontend UI during events.

It's been easy to figure out the series functionality, recordings, chat, polls, overlays, etc. Intuitive and feels really high quality for the cost.

We've had great show rates to our webinars thanks to the reminder email functionality, as well as driving more registrants overall with the series functionality where participants can easily register for all events in a series. Review collected by and hosted on G2.com.

There are no major downsides. The only thing that might be nice that I can think of is when I'm editing an instance of an event in a series, to make it a little easier to push changes across the series, like for email banners for example. Review collected by and hosted on G2.com.

Having webinars hosted directly on our website has been a game-changer. It’s seamless for attendees and drives much higher engagement.

The Sequel team has been awesome to work with. Incredible people, and always responsive. From a content hub and social promotion standpoint, everything has been really solid and effective. Review collected by and hosted on G2.com.

We did hit a few integration hiccups with our marketing automation software and had to set up some pre-webinar workarounds, but their team was quick to collaborate and find a solid fix, while prioritizing key items on their roadmap. Review collected by and hosted on G2.com.

Integrating the platform directly into our site makes the attendee experience smooth and on-brand (a huge advantage).

The tools and platform are easy to use and makes for stress-free streaming.

The Sequel team were great to work with from start to finish.

It's clear the team are focused on consistently improving the product. Updates are well communicated within the platform. Review collected by and hosted on G2.com.

We ran into some small issues regarding CRM integration but these were swiftly solved by the customer support team.

On one occasion, an internal glitch led us to be unable to go live. Whilst frustrating (for us and attendees waiting for us to go live) the engineering team jumped on to help solve the issue.

The recording quality isn't the strongest (and it would be great to have individual recorded streams) but for our webinars and social clips it works fine. Review collected by and hosted on G2.com.

I like how user friendly the platform is. I'm newer to the team who uses this tool and it was one less thing I had to worry about during onboarding because it was an easy tool and the customer support from our CSM has been incredible! Any questions I do have, or issues that arise, they are quick to answer and troubleshoot and that is such a value add. I like the seamless brand experience that customers receive as well. I was just a Sendoso customer so any time I joined webinars, I loved how the host experience looked, and now being on the back-end it's just as seamless as the front-end. Review collected by and hosted on G2.com.

There have been a few hiccups with loading our resources and media in prior to webinars, but other than that, it's been great. The ability to upload our own follow-up emails would be awesome for that continued brand experience, instead of using the Sequel emails. I know that feature has been "Coming Soon" for a while. Other than that, I love everything! Review collected by and hosted on G2.com.

Our team at Sercante has been using Sequel.io for our webinars and the experience has been awesome. The platform does what we need, and then some! But the real standout is the team behind it.

Gage has been incredibly helpful every step of the way. Whether it's setting up backend stuff, helping troubleshoot styling issues, or just answering a ton of random questions, he’s always quick to jump in and super easy to work with.

If you're looking for a reliable webinar tool with a team that’s got your back, I’d definitely recommend Sequel.io. Review collected by and hosted on G2.com.

Honestly, nothing. And if something ever comes up, the team is always listening and super responsive. They’ve added multiple things from our wishlist into their quarterly releases, it truly feels like we’re shaping the platform together. Review collected by and hosted on G2.com.

I - 24/7 Support via Human or AI Assistance

II - Customer Success team member, Kanchana Patrick.

Working with my CSM at Sequel.io has been an incredibly positive experience. Even though she's based on the West Coast, she’s consistently made herself available during East Coast hours to ensure we stay aligned—a level of flexibility that doesn’t go unnoticed.

She’s highly knowledgeable about the platform, always bringing helpful insights and clear guidance. When challenges have come up—even those outside of Sequel’s control—she’s taken accountability, followed up promptly, and made sure I felt supported throughout the process.

Beyond her professionalism, she’s also genuinely personable and approachable. I never feel like I’m bothering her, and her calm, helpful demeanor makes navigating the platform so much easier.

It’s rare to find someone who combines technical expertise with this level of care and responsiveness. I’m grateful to have her as a partner! Review collected by and hosted on G2.com.

We’re still getting everything fully dialed in. I can't answer this question at this time. Review collected by and hosted on G2.com.

The ability to embed webinar directly onto a landing page and keep users on our site is valuable, and creates a more seamless experience for our audience than previous tools. Cross party registration is also a useful feature. Review collected by and hosted on G2.com.

Despite mentioning in every initial call (discovery, intro and onboarding) that analytics was the primary reason we were exploring another platform, we were not told (and actually misinformed) about the fact that API access is only available with the full business plan.

We told the sales rep multiple times that access to granular reporting and analytics, and the ability to pass this data to other systems was essential for us, and we also made it clear we would be going for the Growth plan (this was already a much higher monthly investment than we were used to), and at no point did she say we wouldn't have access to this - she repeatedly told us we would be able to achieve this. The same thing happened in all subsequent calls until we tried to access this data and we were only then told this wouldn't be possible, and there was no option for this to be an add-on - we had to upgrade to the full business plan. This was a massive oversight in their sales process and if they had been clear from the start that what we required needed business plan access, it would have saved us a huge amount of time.

The AI generated videos are also of pretty poor quality and the editing/ customisation functionality is basic.

Overall, with the above in mind, the growth plan is overpriced - you can get access to the majority of the same features (if not better for some things) for half the price. Review collected by and hosted on G2.com.

Sequel.io has truly impressed me on multiple fronts. Their customer service is top-notch—quick to respond, incredibly helpful, and always open to feedback. The platform itself is both powerful and intuitive. It’s clear they’ve thought through the entire webinar experience—from ease of setup to customization options, it’s simple to use and visually polished.

One standout feature is how well it facilitates connection with attendees during live webinars—it feels engaging and dynamic. I also love how easy it is to clip standout moments from the webinar for use on social or in ads. It’s a well-rounded platform that continues to exceed expectations. Review collected by and hosted on G2.com.

There’s nothing that stands out as a major drawback. Occasionally, a few features feel like they could be located in more intuitive places, but it's a minor detail and hasn’t impacted usability. Plus, the team is highly receptive to feedback, which makes any small issues feel addressed quickly. Review collected by and hosted on G2.com.

The ability to host everything on our own site gives a very polished, seamless experience for our attendees

The UI for webinar setup, overlays, polls, chat, etc., is intuitive and received well

Good HubSpot integration that let us push webinar engagement data to contact records

Customer support has generally been responsive and helpful when we’ve run into issues Review collected by and hosted on G2.com.

A bit of a learning curve for external presenters to ensure seamless live webinars Review collected by and hosted on G2.com.

The reason we moved to Sequel.io in the first place is still the main reason why I love it. The ability to embed the live event onto our own website pages means we have been able to increase traffic to our website in general but importantly, to our persona-based resource pages where they can find and engage with our value-based content beyond the event. We get a lot of positive feedback from attendees about how smooth our live events are, even having some attendees reach out after the event to find out what platform we use as they'd like to replicate for themselves. I think that says a lot! Also the customer support is fantastic - whenever we have had set up questions, we get helpful responses same day. Review collected by and hosted on G2.com.

As we have multiple use cases for Sequel, it would be amazing if we could be able to split the reporting based on specific content series - however in order to do that, you'd have to purchase further packages to have more workspaces to split out live event series. Makes reporting on series a manual task, whereby you go back into individual events to pull results. Considering most of our live event series are only once per month at the moment, that isn't a big issue but if we were to ramp up content production, we'd either have to pay more than we are, or have more of a manual reporting process to undertake. Review collected by and hosted on G2.com.