Scale Computing Platform Reviews & Product Details

I've been using the Scale HC platform for seven years now. I've installed four separate clusters servicing as primary production services and utilized others to serve as backups and recovery sources for business continuity. The Scale HC platform is by far the most intuitive and stress free product I've utilized as an engineer in terms of hyperconverged solutions. The firmware updates are seamless and I've never experienced any issues applying them. I've become confident enough with the product that I tend to deploy them during peak production hours with no worries that it will cause any performance issues. The support team is outstanding on the rare occassion that I've needed to utilize them. Integrating the solution into my existing environment was smooth and easy utilizing the Carbonite tool Scale requires to move from one solution to theirs. Review collected by and hosted on G2.com.

I have very few "complaints" when it comes to the platform. The email system could be more granular in a sense of what alerts I want sent to which email addresses. The solution also requires support getting involved in order to enable SNMP. I also wish that it were easier to migrate guests from other solutions into Scale. Importing and exporting of VMs is done via file shares which I've had some struggles with but did get working utilizing IP addresses rather than FQDNs. These are all minimal concerns in comparison to the value of the product provides. Review collected by and hosted on G2.com.

The ease of use, simple to use user interface, awesome tech support Review collected by and hosted on G2.com.

Somewhat limited on processor selection. Review collected by and hosted on G2.com.

Provides the infrastructure our business needs with the cluster. Review collected by and hosted on G2.com.

Tech support education to troubleshoot effectively. Review collected by and hosted on G2.com.

Great customer service, very responsive and the well detailed documents. Review collected by and hosted on G2.com.

Nothing yet, it is easier to configure than other ohter vendors Review collected by and hosted on G2.com.

We reduced from 6 ESXi nodes plus a 3par storage system to 3 Scale nodes in a cluster. Performance has been great, and management is easy.

Implementation was easy with Luis coming on site for setup. He worked with our Network management company to get everything configured and we were up and ready for VMs within a couple hours. Luis walked me through migration using Carbonite, but I found it hit and miss. Due to us using Acronis for backup I was able to import VMs through Acronis to avoid using Carbonite / Clonezilla.

Also A+ on their support. Chat, e-mail, or call and they are responsive, informative, and thurough. Review collected by and hosted on G2.com.

As much as I love the simplified interface sometimes it is TOO simplified. I would like access to some more info, thread/CPU/Memory/Storage usage by VM, temperatures, network load, etc.

Carbonite for the transfer of VMs was hit and miss. Review collected by and hosted on G2.com.

The clusters are very resileint and virtually have no issues aside from your normal wear and tear of the hardware. We have infrastructure using scale that was deployed over three years ago and it has never been down. The nodes have been restarted for updates, and one was pulled to replace a failed component. But the workloads on the cluster never went down. It delivers exactly as promised. Review collected by and hosted on G2.com.

They have some weird limitations on volume size, and had issues with TPM and secure boot once upon a time. I dont belive those are issues anymore. Review collected by and hosted on G2.com.

Scale has a very user friendly interface. We have used Scale for several years, and we have found the support to be very helpful and responsive. Works well for us and very reliable. Review collected by and hosted on G2.com.

Keeping your nodes under renewed support contracts is fairly expensive, however they do stand behind their product, and the support we have recieved has met all of our expectations. Review collected by and hosted on G2.com.

The Scale Computing platform is very easy to deploy and even easier to maintain. Customer Service is top notch. The support engineers I have worked with have been excellent and when needed the developers were quick to engage.

The functionality of the platform simplifies our Backup and Disaster Recovery processes. The platform includes the snapshot and replication fuctions dramatically reducing our costs to maintain a Disaster Recovery process. Review collected by and hosted on G2.com.

We have only had one specific application that could not run within the Scale HC environment because a wierd licensing requirement. We quickly found a replacement for that application. Review collected by and hosted on G2.com.

The Scale product is very simple and easy to setup and manage. The onshore support is easily accesible and quick to respond. The price is very attactive and the feature set is robust for not only small shops but enterprise too. Review collected by and hosted on G2.com.

We have been using Scale Computing for almost 10 years and have not found any disadvantage to the product. Early on there were some features that were desireable but have been included with previous updates. Scale offers all the features included with price which is great. Review collected by and hosted on G2.com.

Scalecomputing is hands down the best vendor I have ever worked with from sales to support the team is always there for you. Review collected by and hosted on G2.com.

The quoting for purchasing systems is time consuming and not as quick and clean as it coul dbe. Review collected by and hosted on G2.com.