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Scale Computing Platform Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find the ease of use of Scale Computing Platform remarkable, enabling quick setups and smooth operations. (105 mentions)
Users value the great technical support provided by Scale Computing Platform, enhancing ease of use and implementation. (78 mentions)
Users value the easy initial setup of the Scale Computing Platform, enhancing user experience and management efficiency. (53 mentions)
Users highlight the reliability of Scale Computing Platform, enjoying improved performance and management ease. (29 mentions)
Users commend the scalability of Scale Computing Platform, enhancing performance while simplifying IT management and upgrades. (27 mentions)
Users find the limited features of Scale Computing Platform frustrating, impacting tasks like data transfer and VM transitions. (17 mentions)
Users face VM management issues, particularly with importing/exporting VMs and lacking advanced features for optimization. (13 mentions)
Users express concerns about the expensive maintenance subscriptions, especially as hardware approaches end-of-life, impacting overall value. (8 mentions)
Users experience challenges with migration issues, particularly with tools and support related to moving VMs to Scale. (8 mentions)
Users face backup issues with Scale Computing Platform, particularly due to limited host-level backup options compared to competitors. (7 mentions)

5 Pros or Advantages of Scale Computing Platform

1. Ease of Use
Users find the ease of use of Scale Computing Platform remarkable, enabling quick setups and smooth operations.
See 105 mentions

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Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Great platform, great service, migration is lacking"

What do you like about Scale Computing Platform?

It was easy to get installed and configured. The management interface is simple and fairly easy to figure out. Creating new virtual machines takes 3

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Intuitive Platform with Some Setup Challenges"

What do you like about Scale Computing Platform?

I like the simple interface and management that Scale Computing Platform offers. It's easy to use with buttons for each action and makes it simple to

2. Customer Support
Users value the great technical support provided by Scale Computing Platform, enhancing ease of use and implementation.
See 78 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Great platform, great service, migration is lacking"

What do you like about Scale Computing Platform?

It was easy to get installed and configured. The management interface is simple and fairly easy to figure out. Creating new virtual machines takes 3

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Intuitive Platform with Some Setup Challenges"

What do you like about Scale Computing Platform?

I like the simple interface and management that Scale Computing Platform offers. It's easy to use with buttons for each action and makes it simple to

3. Setup Ease
Users value the easy initial setup of the Scale Computing Platform, enhancing user experience and management efficiency.
See 53 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Great platform, great service, migration is lacking"

What do you like about Scale Computing Platform?

It was easy to get installed and configured. The management interface is simple and fairly easy to figure out. Creating new virtual machines takes 3

kappa p.
KP

kappa p.

4.5/5

"Simplifies Server Management with Modern Scalability"

What do you like about Scale Computing Platform?

I like the Scale Computing Platform for its simplicity, scalability, and reliability. It has upgraded our aging IT infrastructure to a modern, resilie

4. Reliability
Users highlight the reliability of Scale Computing Platform, enjoying improved performance and management ease.
See 29 mentions

See Related User Reviews

kappa p.
KP

kappa p.

4.5/5

"Simplifies Server Management with Modern Scalability"

What do you like about Scale Computing Platform?

I like the Scale Computing Platform for its simplicity, scalability, and reliability. It has upgraded our aging IT infrastructure to a modern, resilie

FC

Frank C.

Mid-Market (51-1000 emp.)

5.0/5

"All-in-One Hypervisor Management Made Easy"

What do you like about Scale Computing Platform?

Amazing product that helps manage all hypervisors in one reliable package

5. Scalability
Users commend the scalability of Scale Computing Platform, enhancing performance while simplifying IT management and upgrades.
See 27 mentions

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TE

Todd E.

Mid-Market (51-1000 emp.)

4.0/5

"SCALE hypervisor; easy to manage and cost-effective for SMBs"

What do you like about Scale Computing Platform?

I like the form factor (6U) for close to 1Pb of storage, 3 hosts. The management interface is super simple. As someone who came from ESX and Hyper-V

kappa p.
KP

kappa p.

4.5/5

"Simplifies Server Management with Modern Scalability"

What do you like about Scale Computing Platform?

I like the Scale Computing Platform for its simplicity, scalability, and reliability. It has upgraded our aging IT infrastructure to a modern, resilie

5 Cons or Disadvantages of Scale Computing Platform

1. Limited Features
Users find the limited features of Scale Computing Platform frustrating, impacting tasks like data transfer and VM transitions.
See 17 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Effortless Setup and Outstanding Support"

What do you dislike about Scale Computing Platform?

Due to its ease of us, some features that power users would like are missing. There is no virtual networking, there is no storage management, there is

BG

Bryan G.

Mid-Market (51-1000 emp.)

4.5/5

"Technical Services Representative & Network Engineer"

What do you dislike about Scale Computing Platform?

You take the good, you take the bad, you take them both and there you have, the facts of life. Well, sometimes the good is also the bad. Want more opt

2. VM Management Issues
Users face VM management issues, particularly with importing/exporting VMs and lacking advanced features for optimization.
See 13 mentions

See Related User Reviews

Mike M.
MM

Mike M.

4.0/5

"Streamlined Interface, Needs Real-Time Resource Management"

What do you dislike about Scale Computing Platform?

Scale Computing Platform is definitely lacking in a few areas such as adding or modifying VM resources in real time without the need to power down the

Kelly S.
KS

Kelly S.

Mid-Market (51-1000 emp.)

4.0/5

"Streamlined VM Management, Minor Transition Hiccups"

What do you dislike about Scale Computing Platform?

I find it frustrating that I cannot easily copy and paste between my machine and virtual machines (VMs) within the Scale Computing Platform. This limi

3. Expensive
Users express concerns about the expensive maintenance subscriptions, especially as hardware approaches end-of-life, impacting overall value.
See 8 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"No Fuss, No Muss with a Proviso"

What do you dislike about Scale Computing Platform?

First, If you are that guy at the front of the stage at a Wilco concert ogling all the pedals and knobs used by the guitar palyers and you think a ser

Joel W.
JW

Joel W.

Mid-Market (51-1000 emp.)

4.5/5

"Highly scalable and reliable platform"

What do you dislike about Scale Computing Platform?

Supply chain challenges persist as an issue for older hardware. Better forecasting with customers on planning would help mitigate these challenges.

4. Migration Issues
Users experience challenges with migration issues, particularly with tools and support related to moving VMs to Scale.
See 8 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Great platform, great service, migration is lacking"

What do you dislike about Scale Computing Platform?

The Carbonite-based migration tool and licensing was not good. SC support relied on Carbonite for support and I was finding solutions to issues faste

KE

Kyle E.

Enterprise (> 1000 emp.)

5.0/5

"Scale is a Miracle Worker for Us"

What do you dislike about Scale Computing Platform?

Migrating virtual machines to the Scale appliance can be challenging. Luckily, with support this has been relatively easy.

5. Backup Issues
Users face backup issues with Scale Computing Platform, particularly due to limited host-level backup options compared to competitors.
See 7 mentions

See Related User Reviews

Derek H.
DH

Derek H.

5.0/5

"Seamless Migration, Unmatched Reliability"

What do you dislike about Scale Computing Platform?

I wished there was seamless backup integration with Commvault.

Mike M.
MM

Mike M.

4.0/5

"Streamlined Interface, Needs Real-Time Resource Management"

What do you dislike about Scale Computing Platform?

Scale Computing Platform is definitely lacking in a few areas such as adding or modifying VM resources in real time without the need to power down the

Scale Computing Platform Reviews (257)

Reviews

Scale Computing Platform Reviews (257)

4.7
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TT
IT Director
Mid-Market (51-1000 emp.)
"Effortless Setup, Outstanding Support, and Flexible Snapshots"
What do you like best about Scale Computing Platform?

I really like the ease of use. After just a few basic training sessions you are up to speed on most of what you'll ever need. Single pane of glass and simple to get around to everything from configuration to support. And the support is excellent. Several options from e-mail, chat, and when it's an emergency you can call and get an easy to understand support agent right away. I also like the flexibility in creating snapshots. You can create as many snapshots and be very granular which is helpful because you can always snapshot all severs on the same frequencies. Having all of your snapshots on a remote DR (separate purchased device) is well worth it. Review collected by and hosted on G2.com.

What do you dislike about Scale Computing Platform?

Bringing over some of my VM's from my previous platform were a little cumbersome. Some came over just fine using the Scale tool, but some of them didn't work so well and I ended up using another tool to move some of my VMs. I still have one really old linux based system that I couldn't get migrated to Scale. But this really isn't a Scale issue, but it's something to keep in mind when transitioning to Scale. Review collected by and hosted on G2.com.

BG
Technical Services Rep
Mid-Market (51-1000 emp.)
"Technical Services Representative & Network Engineer"
What do you like best about Scale Computing Platform?

The platform is dead simple to get going, and hard to break -- i.e. You can spin up a VM pretty quick and it's almost certainly going to start working with minimal configuration unlike competitors, where you have to ensure 8000 different settings are tweaked just right. Scale Hypercore is the virtualization equivalent of Nrivana -- plug it in and play, click the distortion pedal once, and get something you like. Competitors are a bit of a Wilco situation where, sure, it sounds nice, but I just watched the guitarist on his knees tweaking 4000 knobs to get that sound. That does not smell like teen spirit to me. Review collected by and hosted on G2.com.

What do you dislike about Scale Computing Platform?

You take the good, you take the bad, you take them both and there you have, the facts of life. Well, sometimes the good is also the bad. Want more options to tune a VM? NO. So, you know, anyone looking to produce a Wilco-esque VM is going to have to settle for something a bit more grungy. Review collected by and hosted on G2.com.

FM
IT Administrator
Mid-Market (51-1000 emp.)
"Effortless Virtualization with Stellar Support"
What do you like best about Scale Computing Platform?

I find the Scale Computing Platform extremely valuable for its ease of use, especially in creating and managing virtual servers. Its user-friendly interface enables me to easily create both Windows and Linux servers, which significantly simplifies virtualization tasks. The security features, along with the Business Upload Data Restoration (BUDR) solutions, provide peace of mind and ensure robust server management. I particularly appreciate the snapshot feature that allows local server backups, making restoration straightforward in case of issues. The transition from VMWare to Scale was smooth, and I am satisfied with the enhanced support provided by Scale, which is far superior to what I experienced previously. Additionally, Scale's compatibility with Acronis for both local and web-based backups, along with the added support for Veeam, offers flexibility and reliability in managing our backup solutions. The responsive customer support team further enhances my experience by promptly resolving hardware issues, such as the time when a RAM stick failed. I would confidently recommend the Scale Computing Platform due to these aspects, as it has proven to be a reliable and effective solution for our virtual environment needs. Review collected by and hosted on G2.com.

What do you dislike about Scale Computing Platform?

The only challenge I encountered with Scale Computing Platform was during the initial setup, which required some training. Although the process of server transfer from VMware to Scale was straightforward, I faced an issue with the Microsoft licenses that needed to be purchased. This licensing issue prevented me from giving a perfect score of 10, as the transfer could have been smoother without this complication. Review collected by and hosted on G2.com.

Brett S.
BS
Network Manager
Enterprise (> 1000 emp.)
"Scale Has Grown on Me—Excited for Future Deployments!"
What do you like best about Scale Computing Platform?

I have been with my company for about 6 months now. I came from a vmware community in past lives. At first I was like "What is Scale"? At first I really did not care for the product but after working with Sales and support I got to learn more about the product and quite honestly the product has grown on me. Currently we have a three node cluster in one school and I have purchased a fourth node (for another school). I cannot wait to deploy the product! Review collected by and hosted on G2.com.

What do you dislike about Scale Computing Platform?

There is a bit of a learning curve at first, but over time the product has become easy for me to use. Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Mid-Market (51-1000 emp.)
"Intuitive Platform with Some Setup Challenges"
What do you like best about Scale Computing Platform?

I like the simple interface and management that Scale Computing Platform offers. It's easy to use with buttons for each action and makes it simple to connect to other Scale platforms. I appreciate the cloud management platform that provides a single pane of glass. Replicating to other Scale clusters is straightforward, and I find uploading VMDK disks and attaching them to a VM template quite efficient. Cloning also works very efficiently. Review collected by and hosted on G2.com.

What do you dislike about Scale Computing Platform?

I dislike the lack of compatible templates from virtual appliance providers and the lack of insight into the hardware and issues. It's frustrating to need to add an entire node just for additional resources. I'm also not a fan of the total reliance on support to resolve any deep-level issues. Additionally, I found the migration really hard for operating systems that were not Windows-based. Review collected by and hosted on G2.com.

"Stable, Easy Setup, and Excellent Support"
What do you like best about Scale Computing Platform?

I really like how stable the Scale Computing Platform is and the ease of adding additional nodes into the cluster. The superior support and excellent uptime are big pluses for me. The hardware is robust and easily manageable, which makes my work much smoother. It's also very easy to set up; we had the clusters up and running in under 25 minutes. The cost difference from VMware and the support were significant factors in our decision to switch. Review collected by and hosted on G2.com.

What do you dislike about Scale Computing Platform?

Would love to see more options on the GUI. Review collected by and hosted on G2.com.

Joshua T.
JT
Sr Systems Administrator/Manager of Information Technology
Mid-Market (51-1000 emp.)
"Outstanding Support and Responsiveness"
What do you like best about Scale Computing Platform?

The level of support has been outstanding. Always responsive and knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Scale Computing Platform?

The interface could be a bit more customizable. The use of Tags is a good way to sort VMs but having different view options, like a tree view, would be welcome. Review collected by and hosted on G2.com.

SH
Systems/Network Administrator
Mid-Market (51-1000 emp.)
"Great platform, amazing support, highly recommend."
What do you like best about Scale Computing Platform?

The best thing about scale is the simplicity of their platform and their support. Navigating through the dashboard, deploying VMs, taking snapshots, reverting back to snapshots, managing resources on the VMs like CPU, storage, and RAM, and everything else is very user friendly and easy to learn. Their support is also some of the best I have dealt with from a technology vendor. They are quick to answer and they almost always can fix my issue during that phone call. Review collected by and hosted on G2.com.

What do you dislike about Scale Computing Platform?

There aren't really many downsides to Scale. The platform itself is great. Review collected by and hosted on G2.com.

Jonathan H.
JH
IT Coordinator
Mid-Market (51-1000 emp.)
"Easy to use, and a caring support team."
What do you like best about Scale Computing Platform?

The small Electric Cooperative I work for would not be able to function on the level we do without our Scale system. It has become invaluable. We host multiple critical servers on our Scale system. I love how user friendly the interface is. I have had little to no issues using our Scale system to grow our company. Review collected by and hosted on G2.com.

What do you dislike about Scale Computing Platform?

Honestly, nothing so far. Once the system is in place, it has been easy to use, and any trouble I have had on our end was quickly resolved by the support team. Review collected by and hosted on G2.com.

TE
DIR of IT
Mid-Market (51-1000 emp.)
"SCALE hypervisor; easy to manage and cost-effective for SMBs"
What do you like best about Scale Computing Platform?

I like the form factor (6U) for close to 1Pb of storage, 3 hosts. The management interface is super simple. As someone who came from ESX and Hyper-V I found scale to much less complicated and streamlined for this company's smaller virtual environment. Review collected by and hosted on G2.com.

What do you dislike about Scale Computing Platform?

Simple is great, but if you really want to dig deep into an issue or configuration, you might need to engage SCALE support. However, I've found them to be super fast to respond, super knowledgeable, and super helpful in quickly resolving any complicated setup or issue for a virtual machine. Review collected by and hosted on G2.com.

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