Scale Computing Platform Reviews & Product Details

I find the Scale Computing Platform extremely valuable for its ease of use, especially in creating and managing virtual servers. Its user-friendly interface enables me to easily create both Windows and Linux servers, which significantly simplifies virtualization tasks. The security features, along with the Business Upload Data Restoration (BUDR) solutions, provide peace of mind and ensure robust server management. I particularly appreciate the snapshot feature that allows local server backups, making restoration straightforward in case of issues. The transition from VMWare to Scale was smooth, and I am satisfied with the enhanced support provided by Scale, which is far superior to what I experienced previously. Additionally, Scale's compatibility with Acronis for both local and web-based backups, along with the added support for Veeam, offers flexibility and reliability in managing our backup solutions. The responsive customer support team further enhances my experience by promptly resolving hardware issues, such as the time when a RAM stick failed. I would confidently recommend the Scale Computing Platform due to these aspects, as it has proven to be a reliable and effective solution for our virtual environment needs. Review collected by and hosted on G2.com.

The only challenge I encountered with Scale Computing Platform was during the initial setup, which required some training. Although the process of server transfer from VMware to Scale was straightforward, I faced an issue with the Microsoft licenses that needed to be purchased. This licensing issue prevented me from giving a perfect score of 10, as the transfer could have been smoother without this complication. Review collected by and hosted on G2.com.

I really appreciate how the Scale Computing Platform simplifies the process of setting up virtual machines (VMs). Unlike VMware, which involves numerous settings and layers that I find cumbersome, Scale Computing allows me to stand up a VM in just thirty seconds. This streamlined process makes it significantly easier to manage resources efficiently and be more nimble in making them available for specific applications or departments. The platform provides a much cleaner and simpler view for editing and modifying VMs, helping to avoid issues that can arise from misconfigured settings often encountered in more complex systems like VMware. Its simplicity and efficiency are truly valuable to me as they save me considerable time and allow my IT operations to be faster and more flexible. This agility is particularly beneficial in our 24/7 operational environment, where quick and adaptive responses to VM needs are essential. Review collected by and hosted on G2.com.

I find it frustrating that I cannot easily copy and paste between my machine and virtual machines (VMs) within the Scale Computing Platform. This limitation makes simple tasks, such as transferring data for installations, more cumbersome. Additionally, while setting things up initially was straightforward, transitioning VMs from VMware to Scale has been challenging. As our facility operates 24/7, taking VMs down for hours during the transition is impractical, and the tools we've used, such as Acronis and now OpenText, while functional, have made the process lengthy, especially for large VMs. Review collected by and hosted on G2.com.

I appreciate that the Scale Computing Platform simplifies our infrastructure by eliminating the need for complex NAS/SAN solutions. This simplification makes resource addition and management straightforward, which is particularly beneficial for a small team like ours. Another aspect I enjoy is how user-friendly and easy the platform is to learn, making it accessible to team members once set up. Additionally, I am glad to see that compatibility with other software integrators is continually improving, which enhances the platform's versatility. The support team is noteworthy for their dedication to resolving any issues that arise, providing comprehensive assistance to ensure a smooth user experience. Review collected by and hosted on G2.com.

I find it challenging to locate deployable formats and files for many applications, despite the Scale Computing Platform running on KVM/RedHat. It doesn't support importing packaged appliances for those HyperVisors, requiring considerable effort to convert files into compatible formats. Additionally, while the initial setup was fairly straightforward, managing a deployment with more than five nodes in a cluster could be tedious. Review collected by and hosted on G2.com.

Running cores services on Scale is ridiculously simple. I mean, dead easy. Spin up a new VM? Done in a flash. Downtime? Not likely, these things keep on going and going and going. Uptime? 7 billion hours.

If you've ever been to a concert and seen the guitar players with a million peddles and knobs ... thats cool but can easily get in the way. Scale gives you the dulcet tones you are looking for, but without needing to fiddle with 1000 knobs.

Support? Well, you may not ever need it because things run smoothly and so you'll just think up some minor grievance, just so you can have a quick little chat with the Scale team. Expecting a reply to your email tomorrow? Nope, you're getting one today!

Want to add a node? Yeah, that's easy if you know how to lift a server, play with cage nuts, and plug in a few cables. Done.

What else can I say? It's that simple. Review collected by and hosted on G2.com.

First, If you are that guy at the front of the stage at a Wilco concert ogling all the pedals and knobs used by the guitar palyers and you think a server should be the same, then Scale is not for you. You probably want a platform where you can fine tune every last aspect needlessly in an effort to feel important, offering aggrandizing reports of your accomplishments to upper mgmt.

Second, and more seriously, Scale was recently merged with Acumera, and backed by Oaktree Capital Management, so expect some weird and fishy stuff to start happening to price, support quality, and more. If there is one thing financial firms are good at, it's making cuts. They are not good at retaining and building quality support (outsource it instead to an indifferent entity paying people a fraction of what internal staff were being paid), and keeping subscription / pricing clear and fair. I anticipate this to go Broadcom, if you catch my drift. Review collected by and hosted on G2.com.

I love the Scale Computing Platform for its super simple deployment process, which significantly reduces setup time and effort. This ease of use is complemented by its simplistic user interface, which allows me to accomplish tasks more quickly and efficiently. An additional benefit is the platform's scalability, which seamlessly adapts to our growing needs. I find the system particularly easy to learn and maintain, minimizing the learning curve for new users. I also appreciate the one-click access to the latest software releases, which eliminates the hassle of cumbersome steps or additional requirements, making updates both straightforward and time-saving. The initial setup experience with Scale Computing Platform, where nodes arrive 90% pre-configured, was exceptionally smooth, taking merely an hour to have our environment online and operational. This process was much more efficient compared to our previous setup with Dell VXRail, which required extensive coordination with deployment teams. Overall, Scale Computing Platform's user-friendly nature and efficient maintenance routines are features I truly enjoy. Review collected by and hosted on G2.com.

I would like to see some improvement in the system log functionality for internal troubleshooting when it is needed. Review collected by and hosted on G2.com.

From the time I start working in my position in Information Technology to now, a total of 5 years I have used the Scale Computing Platform. Scale's products are very easy to configure and install, especially with the help of their 24 hours support team. I appreciate every phone call and email I have received from Scale's support team. There have been times when I am dead in the water and Scale's Support is there to help me get back online in no time at all. The warranty provided with each product is worth every penny spent on the product. Each and every member of Scale's support team has helped me and never left me hanging.

When installing the system the ease of installing and command line is simple when you have someone on the phone with you as well as documentation provided to get everything done as quick as possible. My servers are online 24/7, around the clock as our agency is also 24/7.

We are able to use Scale Computing and integrate every aspect of our agency into Scale Platform. This has been upgrading servers even easier. Review collected by and hosted on G2.com.

So far, I do not dislike anything about the Scale Computing Platform. Scale's products have kept my servers online 24/7 with only a few hiccups relating to software updates. Even then, Scale's support team was there to get everything progressing again. Keep up the good work. Review collected by and hosted on G2.com.

The Scale Computing system is remarkably user-friendly and eliminates much of the uncertainty around hardware compatibility. The platform as a whole is more affordable than many other virtualization architecture licenses by themselves. Additionally, their support team has been very helpful, assisting us throughout the entire process of migrating our infrastructure. Review collected by and hosted on G2.com.

So far I haven't found anything that I dislike. Review collected by and hosted on G2.com.

This has been a rock solid platform, that was incredibly easy to set up and start using. This ease of use partly comes from the software's focus and lack of bloat that 99% of users don't need. This also means that some fringe use cases may not find Scale appropriate for all their needs. In my experience though, the vast majority of customers evaluating alternatives to VMware and Nutanix would likely find Scale the more compelling choice. And, if you ever need it, Scale's support team has been wonderful to work with and very quick to answer questions. Review collected by and hosted on G2.com.

Scale, being a smaller company developing this software platform means that the giants in the industry may have advantages when it comes to feature rollout and additional product compatibility, in our case Rubrik backup appliance support. We needed to find another solution for our backups (we went with Acronis Cyber Protect). If you just need a straightforward hypervisor solution that doesn't break the bank, this has been a great choice though. Review collected by and hosted on G2.com.

Scale is very easy to use for someone who does not have a ton of background or experience in IT. Being thrown into the fire with my job with minimal experience, I was blessed that Scale was our infrastructure. Scale is perfect for small and medium companies who do not have large IT teams and need to spin up a local domain and servers for onsite hosting. Review collected by and hosted on G2.com.

Scale may lack the capabilities of its competitors in the way of configurability and capabilities for larger companies or those who's product is software/hosting etc. Review collected by and hosted on G2.com.

I don't have to spend a bunch of time managing and configuring things. I can tweak it if I want, but mostly it just works without me having to worry about it. And the support has been fantastic. If some guys from Scale stopped by and asked me to go to Waffle House with them to throw down with guys from *redacted*, I would have their backs. Review collected by and hosted on G2.com.

Error conditions could provide a more detailed description. It's very rare that I get one, but the last time I did it was pretty vague. Review collected by and hosted on G2.com.