Saleswings Reviews & Product Details

I like that the platform is easy to set up and has a friendly learning curve. The documentation includes clear examples, and the SalesWings team is very responsive, which makes the onboarding feel well supported. It also helps turn digital behavior into useful signals and scores that improve alignment between Marketing and Sales in Salesforce. Review collected by and hosted on G2.com.

Some of the more advanced configurations take a bit more time and require a clear scoring model upfront to get the most out of them. Review collected by and hosted on G2.com.

As a marketer, I like that SalesWings turns web and campaign engagement into real insights. It’s helped our Fostering Advisor team prioritise follow-up using clearer lead signals, and we’ve seen steady conversion improvement over the last six months, which we partly attribute to SalesWings’ prioritisation. We have also used the data to make smarter spend decisions, for example, spotting an ad set that drove lots of enquiries but converted poorly, and then reallocating budget to better-performing activity. Review collected by and hosted on G2.com.

There’s some upfront setup to align scoring and reporting with your internal process. Once configured, it’s easy to use day-to-day. Review collected by and hosted on G2.com.

Saleswings gives us the opportunity to interact with our customers and potential customers "in real time". We have the opportunity to communicate the right message, at the right time in relation to the customer's buying journey Review collected by and hosted on G2.com.

Not much really however you need to have a dedicated team/person to secure implementation and daily usage. Review collected by and hosted on G2.com.

Saleswings has revolutionised our top-of-funnel visibility, allowing us to connect touches from all channels directly into our CRM. Not only does it provide the business with lead insights that inform and direct our commercial team's outreach; we are now more able to prioritise our marketing spend and visualise revenue attribution in real time. All of which connects the dots between our marketing, commercial and finance teams. I would also like to personally give a shout out to the Head of Customer Success, Pauline Terrell, who was nothing short of a superstar during our trial period and continues to be a source of inspiration and constant support during our Saleswings journey. Review collected by and hosted on G2.com.

As we are only 2 months into our partnership with Saleswings, and many more capabilities of the platform are still being trialed and implemented, there is nothing I can point to as a negative at this point whatsoever! Review collected by and hosted on G2.com.

What I value most about Saleswings is its user-friendly interface combined with its exceptional analytical capabilities. This tool allows us to track user behavior in granular detail, from specific actions like video views to broader metrics such as unique visitor counts and visit frequency over defined time periods. Additionally, the Salesforce integration provides us with the ability to validate our business hypotheses more effectively. Review collected by and hosted on G2.com.

To date, I haven't identified any significant drawbacks with the platform. Review collected by and hosted on G2.com.

- Very easy to implement and with a customer success team that listens and supports you at every step

- Within the marketing team, a daily use that allows us to better understand the behavior of our users on the site and adapt our campaigns

- And obviously very easy to use to adjust the tool's settings (creation of pop-ups, tags, scoring, etc.)

I recommend the tool to all sales and marketing teams who need to better understand their customers to sell better, detect weak signals to re-engage cold leads, and allow hot leads to move faster in their conversion journey.

5 stars for this tool that has become indispensable for us! Review collected by and hosted on G2.com.

Nothing unnecessary at Saleswings, the product is really well built and perfectly meets our expectations. We always want to go further, so one regret: not having the native ability to implement a marketing attribution model for each lead by weighting the acquisition channels. But I am hopeful that it will happen and Saleswings has still offered us a workaround solution 💪 Review collected by and hosted on G2.com.

It's ability to integrate to anything, the simplicity of it's configuration. It records everything from the moment you connect it, so everything you change is retroactive. Their support team is very nice and helpful. It integrates well into Salesforce CRM so your sales team can have access to the most important, filtered information about your prospects, and to Marketing Automation Tools like Marketing Cloud Engagement to use that tagging and scoring data to power up customer journeys and make decisions. After the training sessions, it's very easy to use and maintain. Review collected by and hosted on G2.com.

Not being able to view statistics about tagging of anonymous website visitors until they do an identifiable action, I understand why, but it'd be useful to view statistics instead of individual data at this point. Review collected by and hosted on G2.com.

SalesWings helped us prioritize our lead management efforts thanks to its smart scoring features. The platform makes it easy to identify high-intent leads and take timely action. One of the biggest highlights was the onboarding and training: clear, practical, and tailored to our needs. After the sessions, we felt confident in using all of the product’s capabilities, from tagging to integrations. Review collected by and hosted on G2.com.

Nothing major so far. The tool works as expected, and the support team is always available to help fine-tune the setup when needed. Review collected by and hosted on G2.com.

I have used Saleswings with my team. The Customer Success Team as well as the Sales Team is amazing. We have built our entire lead scoring and behavioral segmenting data and they have been amazing at recommending best practices, following up and training my team. I definitely recommend this tool for anyone wanting to take their data above and beyond and using behavioral data to boost their scoring and segmenting capabilities. Review collected by and hosted on G2.com.

I wish the UI was separate from Salesforce to be more graphic/intuitive. Review collected by and hosted on G2.com.

The SalesWings tool itself is pretty straightforward and easy to use, while providing powerful insights to improve marketing and sales initiatives. 10/10 for their personalized support and customer success team. SalesWings has provided some of the best implementation support I've ever experienced in my 12 years in tech. They are right by your side helping to troubleshoot issues and provide meaningful guidance to help you meet your goals with the tools. Review collected by and hosted on G2.com.

There's not a lot that we dislike, to be honest. If I'm nitpicking, I would say that the filtering could be more fine-tuned in the cockpit, making it easier to filter out some tags from view or more intuitive to search for specific accounts. Review collected by and hosted on G2.com.