Saleswings Reviews & Product Details

Saleswings has revolutionised our top-of-funnel visibility, allowing us to connect touches from all channels directly into our CRM. Not only does it provide the business with lead insights that inform and direct our commercial team's outreach; we are now more able to prioritise our marketing spend and visualise revenue attribution in real time. All of which connects the dots between our marketing, commercial and finance teams. I would also like to personally give a shout out to the Head of Customer Success, Pauline Terrell, who was nothing short of a superstar during our trial period and continues to be a source of inspiration and constant support during our Saleswings journey. Review collected by and hosted on G2.com.

As we are only 2 months into our partnership with Saleswings, and many more capabilities of the platform are still being trialed and implemented, there is nothing I can point to as a negative at this point whatsoever! Review collected by and hosted on G2.com.

What I value most about Saleswings is its user-friendly interface combined with its exceptional analytical capabilities. This tool allows us to track user behavior in granular detail, from specific actions like video views to broader metrics such as unique visitor counts and visit frequency over defined time periods. Additionally, the Salesforce integration provides us with the ability to validate our business hypotheses more effectively. Review collected by and hosted on G2.com.

To date, I haven't identified any significant drawbacks with the platform. Review collected by and hosted on G2.com.

- Very easy to implement and with a customer success team that listens and supports you at every step

- Within the marketing team, a daily use that allows us to better understand the behavior of our users on the site and adapt our campaigns

- And obviously very easy to use to adjust the tool's settings (creation of pop-ups, tags, scoring, etc.)

I recommend the tool to all sales and marketing teams who need to better understand their customers to sell better, detect weak signals to re-engage cold leads, and allow hot leads to move faster in their conversion journey.

5 stars for this tool that has become indispensable for us! Review collected by and hosted on G2.com.

Nothing unnecessary at Saleswings, the product is really well built and perfectly meets our expectations. We always want to go further, so one regret: not having the native ability to implement a marketing attribution model for each lead by weighting the acquisition channels. But I am hopeful that it will happen and Saleswings has still offered us a workaround solution 💪 Review collected by and hosted on G2.com.

It's ability to integrate to anything, the simplicity of it's configuration. It records everything from the moment you connect it, so everything you change is retroactive. Their support team is very nice and helpful. It integrates well into Salesforce CRM so your sales team can have access to the most important, filtered information about your prospects, and to Marketing Automation Tools like Marketing Cloud Engagement to use that tagging and scoring data to power up customer journeys and make decisions. After the training sessions, it's very easy to use and maintain. Review collected by and hosted on G2.com.

Not being able to view statistics about tagging of anonymous website visitors until they do an identifiable action, I understand why, but it'd be useful to view statistics instead of individual data at this point. Review collected by and hosted on G2.com.

SalesWings helped us prioritize our lead management efforts thanks to its smart scoring features. The platform makes it easy to identify high-intent leads and take timely action. One of the biggest highlights was the onboarding and training: clear, practical, and tailored to our needs. After the sessions, we felt confident in using all of the product’s capabilities, from tagging to integrations. Review collected by and hosted on G2.com.

Nothing major so far. The tool works as expected, and the support team is always available to help fine-tune the setup when needed. Review collected by and hosted on G2.com.

I have used Saleswings with my team. The Customer Success Team as well as the Sales Team is amazing. We have built our entire lead scoring and behavioral segmenting data and they have been amazing at recommending best practices, following up and training my team. I definitely recommend this tool for anyone wanting to take their data above and beyond and using behavioral data to boost their scoring and segmenting capabilities. Review collected by and hosted on G2.com.

I wish the UI was separate from Salesforce to be more graphic/intuitive. Review collected by and hosted on G2.com.

The SalesWings tool itself is pretty straightforward and easy to use, while providing powerful insights to improve marketing and sales initiatives. 10/10 for their personalized support and customer success team. SalesWings has provided some of the best implementation support I've ever experienced in my 12 years in tech. They are right by your side helping to troubleshoot issues and provide meaningful guidance to help you meet your goals with the tools. Review collected by and hosted on G2.com.

There's not a lot that we dislike, to be honest. If I'm nitpicking, I would say that the filtering could be more fine-tuned in the cockpit, making it easier to filter out some tags from view or more intuitive to search for specific accounts. Review collected by and hosted on G2.com.

I love how easy it is to setup meetings and get help with questions. Customer service is above and beyond! Always accommodating and very willing to help. Truly appreciate explanations of different ways to setup tags to get them to capture exactly and accurately what we are looking to track. Review collected by and hosted on G2.com.

So far, I love everything! Nothing I dislike yet. Review collected by and hosted on G2.com.

Flexible to use, lots of new stuffs, great customer support Review collected by and hosted on G2.com.

Not for now, SalesWings is continuously improving its software to make it suitable for various business cases. Review collected by and hosted on G2.com.

Saleswings offers unique functionality that’s hard to find elsewhere, making lead tracking and scoring a seamless experience. The real standout is their personalized support – the team is incredibly responsive and truly invested in helping us optimize the tool for our needs. Their guidance made setup easy and allowed us to quickly get the most out of the platform, resulting in more targeted, effective sales and marketing efforts. Review collected by and hosted on G2.com.

The UI could use some improvements, particularly on the tag manager and score manager pages. Once you implement 20+ tags or scores, it starts to feel a bit cluttered, and there’s currently no option to organize them into groups or categories. That said, Saleswings is a relatively new software and is constantly evolving, so I’m optimistic these issues will be addressed in future updates. Review collected by and hosted on G2.com.