Salesmate Reviews & Product Details

Salesmate is an AI-powered Customer Relationship Management (CRM) platform built for mid-market and enterprise teams that need a connected system to run revenue operations at scale. It centralizes customer data, deal pipelines, tasks, and conversations so sales, marketing, support, and revenue operations stay aligned on every account. By bringing execution and visibility into one place, Salesmate reduces operational friction and helps teams move faster from first touch to renewal. Salesmate is designed for organizations scaling across teams, regions, and customer segments - and looking for a CRM that supports structured processes without slowing people down. The platform supports key revenue workflows such as capturing and qualifying leads, managing complex sales cycles, coordinating cross-team handoffs, and tracking performance through reporting and forecasting. Automation through no-code workflows and sequences reduces repetitive work, standardizes best practices, and ensures timely follow-ups without adding unnecessary complexity. A core strength of Salesmate is communication visibility and execution discipline. With seamless email synchronization and tracking, teams can monitor engagement and keep every interaction tied to the right contact, company, and deal. Built-in meeting scheduling improves speed-to-lead and responsiveness, while dashboards and reports give leaders the clarity they need to forecast accurately, identify bottlenecks, and optimize conversion across the funnel. Skara extends Salesmate with CRM-native AI agents that don’t just answer questions - they take action across the customer lifecycle. Skara can engage prospects and customers through real-time conversations, qualify and route inbound leads, book meetings using calendar availability and time-zone logic, and automatically create or update CRM records to keep pipelines clean. Beyond pre-sales, Skara can handle repetitive support requests using knowledge bases, deflect tickets, capture structured data through conversational forms, trigger workflows, assign owners, and escalate complex cases with full context and summaries. For eCommerce and digital-first businesses, Skara also enables conversational commerce use cases such as guided product discovery, answering product and availability questions, handling order status and returns, and capturing high-intent signals that flow directly into the CRM. Together, Salesmate and Skara help mid-market and enterprise organizations operate with greater speed and precision - delivering more qualified conversations, cleaner data, stronger handoffs between teams, and a customer experience that feels responsive and personalized at every stage.

Seller

Salesmate

Discussions

Salesmate Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Salesmate CRM

Used by Csmart Telco CRM and 2 others

Beta

Pricing

Pricing provided by Salesmate.

BASIC

$23.00

1 USER Per Month

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Salesmate Integrations

(14)

Verified by Salesmate

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Salesmate Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Salesmate, and what problem is it built to solve?

Salesmate is an all-in-one sales CRM built to help sales teams streamline their processes, collaborate, and improve productivity. It brings lead and pipeline management, task automation, and sales performance insights together in one place.

What languages does Salesmate support?

Salesmate supports 1 language: English.

What company sizes and industries is Salesmate the best fit for?

Salesmate shows the strongest fit among small-business teams, with mid-market and enterprise teams also represented. Positive user experience spans several industries, including:

Company size — Small business: The most represented segment.
Company size — Mid-market: Also represented among positive users.
Company size — Enterprise: Present as well, though less prominent than small business.
Industry — Marketing and advertising: A recurring segment among positive users.
Industry — Hospitality: Also represented across positive users.
Industry — Computer software and information technology: Both sectors appear among positive users.
Industry — Real estate and financial services: Also represented.

How long does it take to implement Salesmate across a team?

Salesmate can be quick to launch, with under a month the most common reported time to go live. Implementation ranges vary, and some teams report needing longer to configure or adapt the system.

Time to go live	Relative frequency
Under 1 month	Most common
Under 1 day	Less common
1–3 months	Less common
3–6 months	Less common
6–12 months	Less common

What customer support options does Salesmate provide, and how do users find the overall support experience?

Salesmate provides support through email, chat, FAQs and a knowledge base, with 24/7 live-representative support. Users often describe the team as responsive, helpful, and willing to guide them through setup or troubleshooting, though experiences with complex issues and support availability are mixed.

What is the experience like for teams switching to Salesmate from another tool?

Salesmate has served as a more sales-focused, approachable alternative to other CRM and sales or marketing platforms, including Salesforce, Freshsales, Insightly, and Agile CRM. Users describe moving to it for easier navigation, simpler sales workflows, automation, or better value; migration can still take work, especially when data or integrations need careful configuration.

What tools and platforms does Salesmate integrate with, and how do these integrations help users get more value from the product?

Salesmate offers 17 integrations. Named connections span lead generation and marketing, email and productivity, accounting, and workflow automation:

Lead generation and marketing: Meta, HubSpot forms, Mailchimp
Email and productivity: Gmail, Google Calendar, Office 365
Accounting: QuickBooks Online
Workflow automation: Zapier

These connections can bring lead and communication activity into the CRM and link it with tools teams already use, helping reduce manual handoffs and keep customer information together.

What features or capabilities could make Salesmate even more useful?

Salesmate could be more useful with stronger reporting and smoother connections to other tools. The most recurring improvement areas include:

Reporting: Make custom reports easier to build and interpret, with more flexible filters and reusable templates.
Integrations: Expand and improve third-party connections, particularly for calling, lead generation, and social platforms.
Everyday usability: Refine the mobile experience and make common workflows and settings easier to navigate.

G2 reviews are authentic and verified.

Here's how.

Harjas A.

HR Head

Small-Business (50 or fewer emp.)

Originally submitted 7/30/2025

"Best Software for HR Purposes"

5/5

What do you like best about Salesmate?

This software helps me easily manage the right candidates for our organization Review collected by and hosted on G2.com.

What do you dislike about Salesmate?

Not as intuitive as some of the other software, like Darwinbox. But UX is a lot better Review collected by and hosted on G2.com.

Olivia W.

CEO

Small-Business (50 or fewer emp.)

5/21/2025

"Incredible!"

5/5

What do you like best about Salesmate?

Super clean interface and beyond amazing customer care. I cannot recommend highly enough. I can’t believe I never knew about this software before! Review collected by and hosted on G2.com.

What do you dislike about Salesmate?

So far I haven’t found anything to speak of Review collected by and hosted on G2.com.

Nehad K.

User

Small-Business (50 or fewer emp.)

6/29/2025

"One of the most user-friendly CRMs out there."

5/5

What do you like best about Salesmate?

The Integrations and Customer Services are impeccable. If you want to customize the CRM for your Industry, other than Salesforce, it is the only option we trust. Review collected by and hosted on G2.com.

What do you dislike about Salesmate?

The workflow automation with my other CRMs is not as smooth sailing as I wanted it to be. Review collected by and hosted on G2.com.

Cameron K.

Marketing & Comms Business Partner

Enterprise (> 1000 emp.)

7/24/2024

"Efficient CRM with Great Customer Support"

5/5

What do you like best about Salesmate?

Salesmate's intuitive interface and robust feature set make managing our sales pipeline effortless. The automation features save us a significant amount of time, allowing us to focus more on closing deals. The integration with various other tools we use is seamless, enhancing our overall productivity. Review collected by and hosted on G2.com.

What do you dislike about Salesmate?

The mobile website could use some improvements in terms of speed and functionality. Occasionally, we experience minor glitches that can be a bit frustrating. Review collected by and hosted on G2.com.

What problems is Salesmate solving and how is that benefiting you?

Salesmate is effectively solving several key problems for our sales team. Firstly, it centralises all our customer data and interactions in one place, eliminating the need for multiple tools and reducing data silos. This centralisation allows us to have a 360-degree view of our customers, which significantly improves our ability to manage relationships and follow up on leads.

Additionally, the automation features are solving the problem of repetitive manual tasks, such as sending follow-up emails and scheduling appointments. This automation not only saves us time but also ensures that no lead is neglected, thereby increasing our conversion rates.

The detailed reporting and analytics capabilities of Salesmate are solving the problem of tracking and measuring our sales performance. With access to real-time data and customisable reports, we can make more informed decisions, identify areas for improvement, and optimise our sales strategies.

Overall, Salesmate is benefiting us by increasing our efficiency, improving our customer relationship management, and providing valuable insights that drive better sales outcomes. Review collected by and hosted on G2.com.

Response from Salesmate CRM of Salesmate

edit

We're thrilled to hear that our intuitive interface and powerful features have made managing your sales pipeline effortless and boosted your productivity through seamless integrations. We're also glad that our automation tools are saving you valuable time, allowing your team to focus on what matters most—closing deals.

We appreciate your feedback regarding the mobile website. We're continuously working on improvements to enhance the speed and functionality, and your input helps us prioritize these updates.

It's great to know that Salesmate has been instrumental in centralizing your customer data, automating repetitive tasks, and providing actionable insights through detailed reporting. We're committed to helping you achieve even greater efficiency and success.

Thank you for choosing Salesmate!

Michael G.

Regional Account Manager VIC/ TAS/ NZ

Small-Business (50 or fewer emp.)

7/7/2024

"Salesmate Review - Michael"

5/5

What do you like best about Salesmate?

I've had the pleasure of working with Salemate for our business needs, and I couldn't be more impressed with their services. Their platform is intuitive and user-friendly, making it easy to manage our operations efficiently.

What truly sets Salemate apart, though, is their exceptional support team.

The business representatives have been consistently professional, responsive, and genuinely invested in our success.

Salemate has significantly benefited our sales team by streamlining our processes and providing valuable insights that have boosted our productivity and sales performance.

The tools and features available have empowered our team to work more effectively, manage leads better, and close deals faster. The automation and analytics provided by Salemate have allowed our sales team to focus on what they do best, which is selling while reducing administrative tasks.

Every interaction with Salemate's support team has been positive, and their expertise and dedication have played a crucial role in our smooth experience. I highly recommend Salemate to any business looking for top-notch service, support, and a positive impact on their sales operations. Review collected by and hosted on G2.com.

What do you dislike about Salesmate?

Nothing So Far! Its A Great Plaform For Any Sales Team! Review collected by and hosted on G2.com.

What problems is Salesmate solving and how is that benefiting you?

Salesmate greatly benefits a sales team by streamlining sales processes and enhancing overall productivity.

Its intuitive platform offers a range of tools, including lead management, sales automation, and detailed analytics, which help sales professionals focus on closing deals rather than administrative tasks.

The automation features save valuable time, while the insights provided by analytics help in making informed decisions and strategising effectively.

Additionally, the platforms seamless integration capabilities ensure that all sales activities are organized and accessible in one place, ultimately leading to improved efficiency and higher sales performance. Review collected by and hosted on G2.com.

Luca F.

Co-Founder

Small-Business (50 or fewer emp.)

9/16/2024

"Good CRM - Easy of use"

4/5

What do you like best about Salesmate?

Very simple to set up and use to follow your Sales Process

Possibility to create efficient automation

UX and Kanban board

Quick Support from Salesmate team Review collected by and hosted on G2.com.

What do you dislike about Salesmate?

Newsletter/Email marketing management need to be improved

Need to work a bit on the integrations Review collected by and hosted on G2.com.

Tejas P.

Small-Business (50 or fewer emp.)

4/30/2024

"Great Tool For Getting Contact and Making Deals."

4.5/5

What do you like best about Salesmate?

Really love the fact how easy it is to design a customer journey and set the right permissions for my organization. The seamless integration with softwares such as Mailchimp are also an added bonus Review collected by and hosted on G2.com.

What do you dislike about Salesmate?

All in all it is a pretty comprehensive tool but more features for customer service would be greatly appreciated Review collected by and hosted on G2.com.

Karan Singh A.

Marketing Manager

Small-Business (50 or fewer emp.)

4/18/2024

"A good option for new businesses"

5/5

What do you like best about Salesmate?

Salesmate is an excellent option for my startup. The main advantage that I had using this CRM over other CRMs such as Freshsales Suites has been that I have seen is that a user can edit and change the fields as per different deal pipelines making it easier for my sales managers to customize their fields and provide more clarity on different deals. Also, my PandaDoc integration works seamlessly and customer support is very good so props to that Review collected by and hosted on G2.com.

What do you dislike about Salesmate?

The integration with third-party lead generation companies such as Justdial could be easier, other than no dislikes as such. Review collected by and hosted on G2.com.

Steve D.

Software Technician

Small-Business (50 or fewer emp.)

7/10/2024

"Salesmate is too good"

5/5

What do you like best about Salesmate?

The way it displays the information all in one place. We need not look for different pages. It is more like a one stop shop for info. And the Customer support is great. Review collected by and hosted on G2.com.

What do you dislike about Salesmate?

It lags sometimes. And the dialers won't work Review collected by and hosted on G2.com.