Salesmate Reviews & Product Details

Salesmate is an AI-powered Customer Relationship Management (CRM) platform built for mid-market and enterprise teams that need a connected system to run revenue operations at scale. It centralizes customer data, deal pipelines, tasks, and conversations so sales, marketing, support, and revenue operations stay aligned on every account. By bringing execution and visibility into one place, Salesmate reduces operational friction and helps teams move faster from first touch to renewal. Salesmate is designed for organizations scaling across teams, regions, and customer segments - and looking for a CRM that supports structured processes without slowing people down. The platform supports key revenue workflows such as capturing and qualifying leads, managing complex sales cycles, coordinating cross-team handoffs, and tracking performance through reporting and forecasting. Automation through no-code workflows and sequences reduces repetitive work, standardizes best practices, and ensures timely follow-ups without adding unnecessary complexity. A core strength of Salesmate is communication visibility and execution discipline. With seamless email synchronization and tracking, teams can monitor engagement and keep every interaction tied to the right contact, company, and deal. Built-in meeting scheduling improves speed-to-lead and responsiveness, while dashboards and reports give leaders the clarity they need to forecast accurately, identify bottlenecks, and optimize conversion across the funnel. Skara extends Salesmate with CRM-native AI agents that don’t just answer questions - they take action across the customer lifecycle. Skara can engage prospects and customers through real-time conversations, qualify and route inbound leads, book meetings using calendar availability and time-zone logic, and automatically create or update CRM records to keep pipelines clean. Beyond pre-sales, Skara can handle repetitive support requests using knowledge bases, deflect tickets, capture structured data through conversational forms, trigger workflows, assign owners, and escalate complex cases with full context and summaries. For eCommerce and digital-first businesses, Skara also enables conversational commerce use cases such as guided product discovery, answering product and availability questions, handling order status and returns, and capturing high-intent signals that flow directly into the CRM. Together, Salesmate and Skara help mid-market and enterprise organizations operate with greater speed and precision - delivering more qualified conversations, cleaner data, stronger handoffs between teams, and a customer experience that feels responsive and personalized at every stage.

Seller

Salesmate

Discussions

Salesmate Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Salesmate CRM

Used by Csmart Telco CRM and 2 others

Beta

Pricing

Pricing provided by Salesmate.

BASIC

$23.00

1 USER Per Month

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Salesmate Integrations

(14)

Verified by Salesmate

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Salesmate Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Salesmate, and what problem is it built to solve?

Salesmate is an all-in-one sales CRM built to help sales teams streamline their processes, collaborate, and improve productivity. It brings lead and pipeline management, task automation, and sales performance insights together in one place.

What languages does Salesmate support?

Salesmate supports 1 language: English.

What company sizes and industries is Salesmate the best fit for?

Salesmate shows the strongest fit among small-business teams, with mid-market and enterprise teams also represented. Positive user experience spans several industries, including:

Company size — Small business: The most represented segment.
Company size — Mid-market: Also represented among positive users.
Company size — Enterprise: Present as well, though less prominent than small business.
Industry — Marketing and advertising: A recurring segment among positive users.
Industry — Hospitality: Also represented across positive users.
Industry — Computer software and information technology: Both sectors appear among positive users.
Industry — Real estate and financial services: Also represented.

How long does it take to implement Salesmate across a team?

Salesmate can be quick to launch, with under a month the most common reported time to go live. Implementation ranges vary, and some teams report needing longer to configure or adapt the system.

Time to go live	Relative frequency
Under 1 month	Most common
Under 1 day	Less common
1–3 months	Less common
3–6 months	Less common
6–12 months	Less common

What customer support options does Salesmate provide, and how do users find the overall support experience?

Salesmate provides support through email, chat, FAQs and a knowledge base, with 24/7 live-representative support. Users often describe the team as responsive, helpful, and willing to guide them through setup or troubleshooting, though experiences with complex issues and support availability are mixed.

What is the experience like for teams switching to Salesmate from another tool?

Salesmate has served as a more sales-focused, approachable alternative to other CRM and sales or marketing platforms, including Salesforce, Freshsales, Insightly, and Agile CRM. Users describe moving to it for easier navigation, simpler sales workflows, automation, or better value; migration can still take work, especially when data or integrations need careful configuration.

What tools and platforms does Salesmate integrate with, and how do these integrations help users get more value from the product?

Salesmate offers 17 integrations. Named connections span lead generation and marketing, email and productivity, accounting, and workflow automation:

Lead generation and marketing: Meta, HubSpot forms, Mailchimp
Email and productivity: Gmail, Google Calendar, Office 365
Accounting: QuickBooks Online
Workflow automation: Zapier

These connections can bring lead and communication activity into the CRM and link it with tools teams already use, helping reduce manual handoffs and keep customer information together.

What features or capabilities could make Salesmate even more useful?

Salesmate could be more useful with stronger reporting and smoother connections to other tools. The most recurring improvement areas include:

Reporting: Make custom reports easier to build and interpret, with more flexible filters and reusable templates.
Integrations: Expand and improve third-party connections, particularly for calling, lead generation, and social platforms.
Everyday usability: Refine the mobile experience and make common workflows and settings easier to navigate.

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Arad R.

marketing manager, CEo

Small-Business (50 or fewer emp.)

5/23/2025

"Salesmate is a Powerful, User-Friendly CRM with Outstanding Support"

5/5

What do you like best about Salesmate?

What I like best about Salesmate is how intuitive and clean the interface is. It’s easy to navigate even for team members who aren’t very tech-savvy. The customization options for pipelines, activities, and automations are powerful yet simple to use, making our daily workflow much more efficient and organized. Review collected by and hosted on G2.com.

What do you dislike about Salesmate?

While Salesmate is great overall, the A2P verification process can take longer than expected, which delays texting features. Also, some of the third-party integrations feel a bit limited or clunky—there’s definitely room for improvement to make them more seamless and robust. Review collected by and hosted on G2.com.

What problems is Salesmate solving and how is that benefiting you?

Salesmate has helped us centralize our customer communication, track every lead in one place, and automate repetitive follow-ups. This has saved us hours each week, reduced missed opportunities, and improved our overall response time. It's made our sales process smoother, more organized, and far more efficient. Review collected by and hosted on G2.com.

Heli B.

Marketing Agency Owner

Small-Business (50 or fewer emp.)

6/26/2025

"User friendly and efficient"

5/5

What do you like best about Salesmate?

I’m new to CRMs but already so impressed with the customer service and speed at which I’ve received support! Very much looking forward to growing my business over the next couple months with the help of Salesmate. Review collected by and hosted on G2.com.

What do you dislike about Salesmate?

The A2P setup was somewhat complicated but totally doable with the right support Review collected by and hosted on G2.com.

Harjas A.

Owner

Small-Business (50 or fewer emp.)

6/27/2025

"One of the best budget friendly solutions out there"

5/5

What do you like best about Salesmate?

The guys have really nailed it with all the features it provides and their customer support every ready to hop on a call. Shifting from another CRM was very user friendly Review collected by and hosted on G2.com.

What do you dislike about Salesmate?

The only thing I feel missing is that multiple users should be able to be logged in from a singular id as to check the progress of their employees. Review collected by and hosted on G2.com.

Simran R.

Small Business Owner

Small-Business (50 or fewer emp.)

6/27/2025

"A small business owner's best friend"

5/5

What do you like best about Salesmate?

The customer support is real helpful. It really ensure the software has an ease of use which no other software can compete with. Review collected by and hosted on G2.com.

What do you dislike about Salesmate?

The only thing that bothered was that I needed an urgent help on the weekend which the team was not able to provide. I think so in urgent cases they should do that. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

6/9/2025

"Exceptional Responsive Team and CRM"

5/5

What do you like best about Salesmate?

The team is always ready to support with my Qs, incredibly polite and well versed in offering backend support for anything that needs troubleshooting. Their system has made it super easy to develop follow-up sequences with prospects, call, text and email from 1 location and connects smoothly with FB/Meta, which I use often. Highly recommended for folks seeking a one stop shop CRM with exceptional customer service and support. Review collected by and hosted on G2.com.

What do you dislike about Salesmate?

I think it would be great if they offer a sub-account feature in the near future. Review collected by and hosted on G2.com.

Eternal W.

Sales Head

Small-Business (50 or fewer emp.)

6/27/2025

"The Best Software for a checklist person"

5/5

What do you like best about Salesmate?

I am a wedding planner and there is no better tool out there. Everything from client calls to the integrations like mailchimp, zapier integrations, etc. are managed via 1 software Review collected by and hosted on G2.com.

What do you dislike about Salesmate?

There is no downside to it. Everything and anything you want is available Review collected by and hosted on G2.com.

Priyanka G.

Sales Manager

Small-Business (50 or fewer emp.)

6/29/2025

"Salesmate: A Sales Game-Changer"

5/5

What do you like best about Salesmate?

Salesmate is a game-changer for me - the interface is super intuitive and the automation features save me so much time, I can finally focus on closing deals! Review collected by and hosted on G2.com.

What do you dislike about Salesmate?

Honestly, the one thing that's got me scratching my head is that Salesmate's workflow automation with some of my other CRMs hasn't been the most seamless experience - it's like they're still getting their workflow groove on! Review collected by and hosted on G2.com.

John G.

Owner

Small-Business (50 or fewer emp.)

5/22/2025

"Amazing seamless integration."

5/5

What do you like best about Salesmate?

Salesmate is the most comprehensive CRM tool out there. They always are adding things to make my business better. If you are looking to scale up, this is a must have. Review collected by and hosted on G2.com.

What do you dislike about Salesmate?

There is nothing that I can say to this point that I dislike about the product. Review collected by and hosted on G2.com.

Giancarlo A.

President

Small-Business (50 or fewer emp.)

Originally submitted 10/18/2024

"BEST CRM!!!"

5/5

What do you like best about Salesmate?

Absolutely love Salesmate! This is my fourth CRM, and I’ve tried at least six others. After extensive research and using various options through my real estate company, I can confidently say that Salesmate stands out.

First and foremost, the price point is unbeatable. On top of that, their customer service is truly exceptional. Whenever I encountered an issue I couldn’t resolve, their support team was quick to help and provided effective solutions.

The platform is perfectly laid out and includes every feature I could think of. They offer numerous workarounds to help you save money. For instance, if you're hesitant to commit to automations, they provide alternative options. If you’re not satisfied with the dialer, they suggest several other companies you can integrate with.

Salesmate's platform is open and flexible, featuring all the necessary APIs and Zapier integrations. I can't praise this product enough! The willingness to train users is also a huge plus. Overall, Salesmate has exceeded my expectations, and I highly recommend it to anyone in need of a robust CRM solution. Review collected by and hosted on G2.com.

What do you dislike about Salesmate?

It's honestly the best. I cannot say it has not met my expectations. Review collected by and hosted on G2.com.

Lori P.

Foounder

Small-Business (50 or fewer emp.)

5/19/2025

"10 out of 10"

5/5

What do you like best about Salesmate?

Tech support! Ease of use! Quick response to any interactions. Review collected by and hosted on G2.com.

What do you dislike about Salesmate?

The set up of email domains were the hardest. But with tech supports help, even I was able to figure it out. Review collected by and hosted on G2.com.