---
title: Salary.com Reviews
meta_title: 'Salary.com Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1084 reviews by the users' company size, role or industry
  to find out how Salary.com works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 1084
  scale: '5'
date_modified: '2026-08-01'
parent_category:
  name: Talent Management
  url: https://www.g2.com/categories/talent-management
---

# Salary.com Reviews
**Vendor:** Salary.com  
**Category:** [Compensation Management Software](https://www.g2.com/categories/compensation-management)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 1,084
## About Salary.com
Founded in 1999, Salary.com helps organizations get pay right with a complete approach to compensation management. Built on a proprietary job ontology, Salary.com delivers software, data, and services that enable companies to define roles, benchmark jobs, manage pay structures, and make pay decisions built to last. More than 10,000 customers worldwide trust Salary.com, with insights powered by over 30,000 organizations across 140+ countries and spanning more than 20,000 leveled job titles. Combining pragmatic innovation in artificial intelligence with deep human expertise, Salary.com helps organizations make precise pay decisions, build trust with employees, and compete in a changing world. Our Total Compensation Management Platform gives HR leaders everything they need to manage pay strategically—from job pricing and architecture to skills, pay equity, planning, and market intelligence. With one platform, organizations can attract top talent, retain key performers, and align compensation to business success. CompAnalyst® – AI-powered compensation management with the industry’s most trusted data Market Data – 800M+ HR-reported data points for precise, competitive job pricing JobArchitect® – AI-driven job descriptions with templates, bias checks, and approvals Skills Library – A comprehensive skills database to power hiring, upskilling, and workforce planning Pay Equity Suite – End-to-end tools to identify, close, and prevent pay gaps CompXL – Streamlined planning for merit, bonus, incentives, and total rewards SalaryIQ – Real-time competitive intelligence from global job posting data



## Salary.com Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Salary.com, complemented by excellent support that enhances the experience. (150 reviews)
- Users appreciate the **access to comprehensive salary data** across industries and job titles for competitive insights. (104 reviews)
- Users value the **comprehensive salary data** from Salary.com for effective benchmarking and maintaining competitiveness. (103 reviews)
- Users appreciate the **dedicated and responsive customer support** team at Salary.com, consistently providing helpful assistance and insights. (97 reviews)
- Users value the **reliable market data** from Salary.com for making informed salary decisions and career planning. (75 reviews)
- Helpful (73 reviews)
- Salary Analysis (68 reviews)
- Users value the **market competitiveness** of Salary.com, ensuring attractive salaries to attract and retain top talent. (67 reviews)
- Flexibility (64 reviews)
- Users value the **comprehensive data** from Salary.com, enhancing job ads and ensuring competitive market alignment. (63 reviews)

**What users dislike:**

- Users face **limited job information** , struggling to find specific titles but managing to find suitable alternatives with effort. (31 reviews)
- Users find the **expensive paywalls** frustrating, especially for nonprofits needing more frequent access to features. (29 reviews)
- Users find **limited job variety** frustrating, as the platform lacks robust regional data and unique job title matches. (27 reviews)
- Users find the **poor interface design** of Salary.com frustrating, especially with repetitive pop-ups and complex navigation. (26 reviews)
- Users find the **insufficient data** in niche industries limits accurate benchmarks and detailed insights on salaries. (24 reviews)
- Limited Information (24 reviews)
- Users find it difficult to achieve a **100% job match** , requiring extensive searches across multiple job titles. (23 reviews)
- Users find **limited job options** as unique titles make it hard to match market data accurately. (23 reviews)
- Users find the platform **not user-friendly** , citing confusing navigation and frustrating pop-up notifications as major drawbacks. (23 reviews)
- Data Inaccuracy (22 reviews)

## Salary.com Reviews
  ### 1. Great services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** June 17, 2024

**What do you like best about Salary.com?**

Market Data and the ability to house many different kinds of information.

**What do you dislike about Salary.com?**

Sometimes a more customizable approach to our problems would be appreciated.

**What problems is Salary.com solving and how is that benefiting you?**

Market pricing and job description housing.

**Official Response from Ashley Iannuzzi:**

> Thank you for your 5 star review! Glad to hear you are leveraging CompAnalyst to market price and house your company's job descriptions as well as other information. We'd like to understand what challenges you are facing, so I recommend reaching out to your Customer Success Manager. 

  ### 2. Not a Fan

**Rating:** 2.0/5.0 stars

**Reviewed by:** Melanie C. | Director of Human Resources, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2023

**What do you like best about Salary.com?**

If I had to identify an upside, it would be the job description component.  While it is nice to have a database of job descriptions, if the position you are looking for is specialized (i.e. museum curator or museum registrar) you will not find it.

**What do you dislike about Salary.com?**

The website is not user-friendly.  I do not see the value of the product based on my needs.  I was disappointed in how much work I committed to get the little information I received and the support was not helpful.

**What problems is Salary.com solving and how is that benefiting you?**

Salary.com did not solve any problems for me.  It was a wasted investment.

**Official Response from Ashley Iannuzzi:**

> Melanie, thank you for your feedback. We are sorry to hear you did not find our tool useful for finding specialized jobs in the museum field of work. Note that this is a benchmark database with the most common jobs across the US and 22 different countries. Most people find creating hybrid roles helpful and the fact you can ask for help creating a job you can’t find in the tool. I will reach out to your Customer Success Team to see how we can make things right. 

  ### 3. Excellent Tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 27, 2023

**What do you like best about Salary.com?**

Salary.com is an extremely powerful analytical tool. It is packed with features and was easily implemented in our organization. Customer support has been fantastic so far and our technical specialist has been extremely responsive and helpful in each request. The reporting tools are strong and the customization available makes it extremely easy to get the right data for my organization.

**What do you dislike about Salary.com?**

There is a very steep learning curve. The platform is packed with features but navigating the ins and outs can be somewhat difficult at first. It takes some time to learn what is available. I've been using the platform for two months now and I have just scratched the surface. I would also say in comparison to some of its main competitors, Salary.com is a bit behind the curve in its user interface, feature availability and graphical reporting capabilities.

**What problems is Salary.com solving and how is that benefiting you?**

Salary.com is helping us to manage our annual and ongoing compensation processes and move away from the manual administration of our compensation program.

**Official Response from Ashley Iannuzzi:**

> Thank you for your review. We are glad to hear you find Salary.com and CompAnalyst an extremely powerful analytical tool packed with features. Thank you for your comment about our Customer Success Team. We pride ourselves on the excellent service we provide, and in fact is a major competitive advantage. The learning curve is high as the tool is jam packed with features! I recommend checking out our new Community’s Product Resource Center, which is home to videos, how-to documents, on-demand training sessions, and more training material. If you need additional help, then you can always contact your Customer Success Manager for an additional walkthrough. 

  ### 4. Detailed and Comprehensive Salary Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** March 12, 2024

**What do you like best about Salary.com?**

I like that it was easy to search for a specific position with the addition of suggested comparable positions. The platform is straightforward to analyze salary data and also make adjustments if needed.

**What do you dislike about Salary.com?**

I have not encountered any particular dislikes at this point.

**What problems is Salary.com solving and how is that benefiting you?**

Our compensation team needed a comprehensive salary data platform to obtain robust data and to also manage our position data for reporting and analysis.

**Official Response from Ashley Iannuzzi:**

> Thank you for your support. It is great to see your compensation team is leveraging CompAnalyst to manage your company’s jobs and manage data for reporting and analysis. Many of our customers would agree that a major benefit to the tool is just how easy it is to use. Please reach out with any future questions. 

  ### 5. Great  product for salary benchmarking!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** September 20, 2023

**What do you like best about Salary.com?**

Up to date salary data at your fingertips. Easy to use interface. Ability to easily compare salary benchmarks across different regoings. I also like that you can easily modify the job factors  (like years of experience, education, and # of direct reports) to get a more accurate salary.

**What do you dislike about Salary.com?**

Since the benchmark data is updated often it would be nice to have the ability to look at a benchmark for a specific role over time. Currently we have no idea of the change in the benchmark over time which is important for us when we review internal equity so we can understand why there might be larger discrepancies. At the very mininmum allow us to see the % change in a benchmark over a specified time period.

**What problems is Salary.com solving and how is that benefiting you?**

It provides us with current benchmarks across various regions and industries. We are able to house our salary benchmarks in there as wel allowing us to hopefully (eventually) move away from spreadsheets.

**Official Response from Ashley Iannuzzi:**

> Thank you for your review. Glad to hear you are enjoying the features of CompAnalyst including the ability to filter the data based off factors like years of experience, education, and number of direct reports. We are working on trending data, so stay tuned! 

  ### 6. User-friendly Software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 09, 2024

**What do you like best about Salary.com?**

It is an easy to use, simple interface with lots of features. It has a large database of job descriptions. The implementation was fast and easy, and my representative walked me through the features and is available should I need assistance.

**What do you dislike about Salary.com?**

There is more data pertaining to US than Canada, and I'm unable to narrow down to regions other than major cities in Canada. Some job descriptions in the industry I am looking for are not available.

**What problems is Salary.com solving and how is that benefiting you?**

Job matching, providing updated and reliable data in aggregate, job description management, pricing jobs.

**Official Response from Ashley Iannuzzi:**

> Thank you for your review. It is great to hear CompAnalyst provides your organizations with updated and reliable data in aggregate as well as job description management. Many of our customers would agree that a major benefit to the tool is just how easy it is to use! We have the largest database for job titles. We have a very in-depth database of Canada that is available at an extra cost. We also have benchmark surveys that may help you depending upon where you’re looking for roles. Please reach out to your Customer Success Manager to learn more. 

  ### 7. CompAnalyst Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Cameron M. | Enterprise (> 1000 emp.)

**Reviewed Date:** January 04, 2024

**What do you like best about Salary.com?**

My experience with Salary.com has been seamless. The customer support helps the user become familiar with the software capabilities and features through live demos. I was then able to integrate CompAnalyst and benchmark jobs from the compehensive database.

**What do you dislike about Salary.com?**

Salary user interface is initially difficult without a demo. In addition, there could be more trainings on user survey selections.

**What problems is Salary.com solving and how is that benefiting you?**

The software consolidates surveys into one centralized location to allows users to better benchmark jobs against the market. I am using it to assist clients with compensation structures and job slotting.

**Official Response from Ashley Iannuzzi:**

> Thank you for the review, Cameron. Glad to hear your experience with Salary.com has been seamless and that you are leveraging CompAnalyst to assist clients with compensation structures and job slotting. If you are looking for additional training resources, I recommend visiting the Product Resource Center located within Community. There you will find how-to documents, training videos, and other materials helpful to navigate the platform. 

  ### 8. Customer Support is Great

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 18, 2024

**What do you like best about Salary.com?**

CompAnalyst Market Data is a robust tool for matching jobs to the market. Sari Reyes, our customer support person, took the time to provide one on one training to answer my specific questions.

**What do you dislike about Salary.com?**

The system is not intuitive and requires in-depth training.

**What problems is Salary.com solving and how is that benefiting you?**

Aligning our job descriptions and compensation with the market.

**Official Response from Ashley Iannuzzi:**

> Thank you for your review. It is great to hear you find CompAnalyst Market Data to be a robust tool for matching to your company jobs and job descriptions to the market. Thank you for your comment about our Customer Success Team as we pride ourselves on the excellent service we provide to our customers, and in fact is a major competitive advantage. Many of our customers find the tool intuitive and easy to use and we want you to experience that as well. I recommend checking out the Product Resource Center in the Community. There you will find how-to documents, videos, and additional training materials. You can always reach out to your Customer Success Team for training, as it’s free! 

  ### 9. Amazing experience, very knowledgeable Sales staff, Tania

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 17, 2024

**What do you like best about Salary.com?**

comaprisions of multiple titles and being able to show mangemnet the authencity of data

**What do you dislike about Salary.com?**

very cumbersome platform. too difficult to navigate

**What problems is Salary.com solving and how is that benefiting you?**

comparining salaries of highly skilled workforce

**Official Response from Ashley Iannuzzi:**

> Thank you for the 5-star review. Glad to hear you are comparing salaries of your companies' roles using CompAnalyst and leveraging the reports to show management your findings. We often hear just how intuitive our platform is to use and would like you to experience that as well. I recommend you check out the Product Resource Center in the Community. There you will find helpful how-to documents, videos, and other training materials. You can also reach out to Tania for any questions you may have along the way! 

  ### 10. Necessary and efficient platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 12, 2023

**What do you like best about Salary.com?**

In a growing company, or really a company of any size, getting adequate and relevant salary market information is such a huge gamechanger and salary.com makes it SO easy. The reps we worked with from the very beginning were patient and willing to answer all questions. Also, getting a handle on salary compression, ranges, structures, market comparison, etc. all in ONE place is so efficient.

**What do you dislike about Salary.com?**

We have not been using it long enough to fully grasp all the components. The implementation/integaration can be a little heavy but again the team is very helpful with assistance.

**What problems is Salary.com solving and how is that benefiting you?**

Pay equity and salary compression issues within our departments, states, company-wide. Correcting title inflation and/or incorrect titles compared to job descriptions. All of this helps our budget and overall team satisfaction.

**Official Response from Ashley Iannuzzi:**

> Thank you for your review! We are thrilled to hear CompAnalyst is helping your organization overcome pay equity and salary compression issues within your departments, states and company wide. It is also great to see you are enjoying using the platform as you can get a handle on salary compression, ranges, structures, and market comparisons all within one central place. It sounds like you are utilizing your support team with implementation which is great. I’d also recommend checking our our Product Resource Center in Community which provides customers with how-to documents, videos, and other training materials that may be helpful to grasp the platform components. 

  ### 11. Thorough Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2024

**What do you like best about Salary.com?**

You have the option of getting very detailed information. It is up to you how detailed you want to be when comparing salaries.

**What do you dislike about Salary.com?**

Lot of manual work if your payroll system doesn't have enough info already set up in it.

**What problems is Salary.com solving and how is that benefiting you?**

Competitive salary data is what we are using this for as well as to develop better pay ranges for our roles.

**Official Response from Ashley Iannuzzi:**

> Thank you for your support! It is great to see you are leveraging CompAnalyst to help you develop better, more competitive pay ranges for your company jobs. You certainly do have options to get detailed information, with the ability to scope down to the geographic location, industry, and company size. If you need help with additional startup training, I recommend referring to our Product Resource Center in the Community, home to hundreds of how-to documents, videos, and other training materials. You can also contact your Customer Success Manager to walk you through anything you need. All training and support are included for free! 

  ### 12. CompAnalyst is excellent!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maria Robles R. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 10, 2023

**What do you like best about Salary.com?**

The systems allows me to price my jobs in just few minutes, The option to customize the scopes are great to make a perfect comparison with the market. Of course!! The customer service team was friendly and helpful. Ashley and James offered me training and resources to be successful in my role.

**What do you dislike about Salary.com?**

The excel template to update information are long and complex.  It might be challenging to update my company structure in the system.

**What problems is Salary.com solving and how is that benefiting you?**

The tool was very usefull for market pricing all my job titles.

**Official Response from Ashley Iannuzzi:**

> Maria, thank you for the 5-star review. It is great to see you are leveraging CompAnalyst to price all your job titles. Thank you for your comments about our Customer Success Team. We pride ourselves on the excellent service that we have and in fact it is a major competitive advantage. If you are having trouble updating your company structure, I recommend you contact your Customer Success Manager who can help with this. We also host live training sessions monthly that are recorded and posted in the Product Resource Center in the Community which may help in this case. 

  ### 13. People and Culture Manager

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2024

**What do you like best about Salary.com?**

Love having market data at our finger tips- help determine salary for new roles and ensure we are competitive in our existing market

**What do you dislike about Salary.com?**

The platform could be a little more intuitive and easy to understand. I find myself searching around and clicking different buttons to get where I need to be. This may be because i am not doing it as often as I would need to remember

**What problems is Salary.com solving and how is that benefiting you?**

Understanding overall salary and best ways to define roles

**Official Response from Ashley Iannuzzi:**

> Thank you for your review. Glad to hear you love having CompAnalyst Market Data at your fingertips, helping you determine salary for new roles and ensure you are staying competitive in today’s market. We often hear just how intuitive the platform is to use and would like you to experience that as well. We will have your CSM reach out to discuss your questions. We also recommend you visit the Product Resource Center in the Community which is home to how-to videos, documents and other valuable training materials. 

  ### 14. Great Customer Service and Ease of Use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lauren L. | Senior Talent Acquisition Recruiter, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 16, 2023

**What do you like best about Salary.com?**

I had a demo with their CS team and it was very informative, but my note taking wasn't so great.  About 15 minutes after our initial call I had some questions and they were readily available to help me.  Really great working with them so far!

**What do you dislike about Salary.com?**

The dashboard can be a little much when  you first login, but you are able to customize it so it's easier on the eyes.

**What problems is Salary.com solving and how is that benefiting you?**

We don't have a comp department at my company and salary.com has been great in putting together reports for new positions.  It also helps me really drill down on specifications for the roles I am looking to range.

**Official Response from Ashley Iannuzzi:**

> Lauren, thank you for the 5-star review! It is great to hear CompAnalyst is helping your organization put together reports for new job openings. Thank you for your comment about our support team. We pride ourselves on the excellent service that we have and in fact it is a major competitive advantage. Please don’t hesitate to reach out to your team with any future questions you may have! 

  ### 15. Superb Analytical Colleague on a Platform !

**Rating:** 4.0/5.0 stars

**Reviewed by:** Farrah A. | Analyst, Total Rewards, Enterprise (> 1000 emp.)

**Reviewed Date:** March 28, 2023

**What do you like best about Salary.com?**

My favorite thing about Salary.com is the vast amount of market data benchmarking available and its ability to analyze our company information and form comparisons for our reporting and executive presentation needs. It practically does our job for us - meaning I have a new colleague who can build out the basics for all my projects. It's amazing. We even got a kicker advantage; the total compensation statement that could be molded and customized; however, we like using all the data we provide the site. It was a treasure to discover that was a capability as well. Love, love, love it.

**What do you dislike about Salary.com?**

It is a bit overwhelming, to be honest. There's a LOT on there to use (which is excellent), but that comes with a learning curve. Took us a lot of time to adjust and figure out how to navigate to the things we wanted to see right away - and then took much more time to take advantage of extra capabilities that we were being challenged to look through. I would say, long-term - it's excellent, short-term gain you wouldn't get that. It also has much more data related to the US market vs. other markets like Canada, which is our primary target audience.

**What problems is Salary.com solving and how is that benefiting you?**

It gives me the baseline for analyzing our company and employee data more accurately and reliably. All those excel spreadsheet manipulation is decreased, and time isn't wasted anymore. I can rely on what salary.com shows me & use it to my advantage to build a story behind all my projects and show proof of where the market in our industry lies compared to our company. The reporting is vast and very creative to take advantage of. I couldn't be happier.

**Official Response from Ashley Iannuzzi:**

> Farrah, thank you for taking the time to leave a thoughtful review! Glad to hear CompAnlyst is saving you time on benchmarking your jobs and is helping you form comparisons for your reporting and executive presentations. One of the advantages of CompAnalyst is the robust functionality for people who just started out in comp and those who are experts. We have a CompAnalyst Market Data Canada version that you may want to ask your Customer Success Manager about.  However, you can always leverage the Product Resource Center in the Community that provides videos and additional training materials. 

  ### 16. Most Complete Job Pricing Tool in the Market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2023

**What do you like best about Salary.com?**

It's  not only super user friendly and easy to navigate and understand but in terms of implementation it's instant. I also appreciate the frequent webinars that teach how to use and leverage the tool as well as trends in the market.

**What do you dislike about Salary.com?**

I can't think of cons, having used most of the top tools in the market, Salary.com, remains my top choice.

**What problems is Salary.com solving and how is that benefiting you?**

Creating a robust job structure.

**Official Response from Ashley Iannuzzi:**

> Thank you for the support, Amy! Glad to hear you find CompAnalyst the most complete job pricing tool on the market! Many of our customers would agree that a major benefit to the tool is the job structure that comes built in and how easy it is to use. If you have any future question, please don’t hesitate to reach out to your Customer Success Manager. 

  ### 17. Great tool for Compensation Analyst!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

**Reviewed Date:** February 13, 2024

**What do you like best about Salary.com?**

Salary.com provides the best data for Compensation Analysis from building a Salaray structure to manage Job Descriptions into the software...

**What do you dislike about Salary.com?**

To be able to customize with more detail the CompData tool

**What problems is Salary.com solving and how is that benefiting you?**

Easy to use to benchmark position in different States, County,...

**Official Response from Ashley Iannuzzi:**

> Thank you for the 5-star review. We love to hear that you find CompAnalyst the best tool for building a salary structure, managing job descriptions, and for compensation analysis. CompAnalyst Market Data allows you to scope jobs based off specific region, industry and company size. I recommend checking out the live training sessions that are available in the Product Resource Center located in Community. These take you through how to customize your company jobs. You can also reach out to your Customer Success Team for help with this. 

  ### 18. Salary.com has a lot of helpful features however ease of usage is not there.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about Salary.com?**

The product has a lot of helpful features.

**What do you dislike about Salary.com?**

The training/implementation process is all over the place.

**What problems is Salary.com solving and how is that benefiting you?**

It putting all of our compensation planning and management into one platform.

  ### 19. The robust system is very user friendly and very customizable.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** August 25, 2023

**What do you like best about Salary.com?**

I have enjoyed having the full enterprise of the system. My previous experience was only using the pricing module. The system has so many areas  that work together seamlessly. The customizing allows for us to maintain our developed styles while maintaining the functionality of the system. The customer support has been amazing with quick responses and answers to enable the set up process to continually progress!

**What do you dislike about Salary.com?**

One of the challenges I encountered was its pricing structures. when  building the pay markets that span over specific regions I had to take additional steps to blend various areas. This could also be an internal issue more than system.

**What problems is Salary.com solving and how is that benefiting you?**

The system will be our central source and platform for our compensation program.  The Job Architect is providing a template and sources to develop consistency and a central repository.

**Official Response from Ashley Iannuzzi:**

> Thank you for the 5-star review! Glad to hear you previously used our free site and have since upgraded to our CompAnalyst tool, providing you with a larger data set and ability to scope more specifically to your jobs. It is also great to see you are leveraging JobArchitect to develop a consistent and central repository for your job descriptions. If you’d like additional training on pricing structures, we have monthly training sessions for customers to demo the product. You can access previous on-demand trainings in the Community, located exclusively inside CompAnalyst. 

  ### 20. So far, so good!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam M. | Principal Consultant and Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2024

**What do you like best about Salary.com?**

I have just joined the Salary.com family of users and up to this point, I have been very pleased. The sales process was simple and straightforward and the software seems to be loaded with features.

**What do you dislike about Salary.com?**

I haven't yet found a downside, but I also feel if I have an issue, the customer support team would help me find a resolution.

**What problems is Salary.com solving and how is that benefiting you?**

Compensation challenges for my clients.

**Official Response from Ashley Iannuzzi:**

> Adam, thank you for the 5-star review! Glad to hear you are leveraging CompAnalyst Market Data to solve compensation challenges for your clients. It is great to hear you are pleased with the sales process and implementation of the tool. Please reach out to your Customer Success Team with any future questions. Don’t forget to check out our Community to share Trends and Insights and be a part of discussions and polls. 

  ### 21. Very helpful!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leigh E. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about Salary.com?**

It's super helpful that we can adjust locations, job requirements, degree levels, management experience, years of previous experience, etc. in order to get a comprehensive idea of what salary ranges look like for various roles.

**What do you dislike about Salary.com?**

Overall, I don't think there are many things to criticize. I think maybe for some of the more unique jobs out there, there just isn't a ton of data so they won't necessarily have a ton of information on file to review. But it's really good in general!

**What problems is Salary.com solving and how is that benefiting you?**

It's helping us have a realistic idea of what a fair pay grade is for various roles in our organizations, as well as how that should differ based on location. This helps significantly for recruitment. It's also great at helping us identify some of the key areas that probably should be mentioned in job descriptions as we update those or create new ones.

**Official Response from Ashley Iannuzzi:**

> Leigh, thank you for the 5-star review. Glad to hear CompAnalyst is helping you benchmark various roles at your company, based on factors like location, company size, and industry. It is also nice to see you are leveraging the job descriptions within the tool, to help you update existing job postings and with creating new descriptions. Please don't hesitate to reach out to your Customer Success Manager with any questions you may have in the future.

  ### 22. Invaluable Resource for Salary Insights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.)

**Reviewed Date:** September 19, 2023

**What do you like best about Salary.com?**

I have been using Salary.com since july this year and it has been a great resource for gaining insights into compensation trends and salary benchmarks. My peers had spoken highly about companalyst too. 
I really like the reports which can be cutomized as desired. website is user friendly too.

**What do you dislike about Salary.com?**

I have noticed occasional discrepancies in salary data, especially for less common job titles

**What problems is Salary.com solving and how is that benefiting you?**

Salary.com handles compensation-related issues by providing transparency in salary data, assisting businesses in creating attractive compensation packages to attract and retain talented individuals, reducing employee turnover by boosting compensation satisfaction, ensuring competitiveness in the job market. All this also enables well-informed decision-making about the workforce which creates a more equitable and knowledgeable employment environment.

**Official Response from Ashley Iannuzzi:**

> Thank you for your 5-star review of CompAnalyst. We are happy you are leveraging the platform to gain insights into compensation trends and salary benchmarks. Many of our customers would agree that a major benefit to the tool is just how easy it is to use! We have the largest database for job titles. So, be careful when you’re searching for a job as you can’t compare based solely on title. You need to compare based on search and job description because titles vary from company to company. Please reach out to your Customer Success Manager if you have any question on this! 

  ### 23. Great interactions, great company!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Parker F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 27, 2023

**What do you like best about Salary.com?**

This is your all-in-one go to website for all things salary review!

**What do you dislike about Salary.com?**

Does need face to face instructions to gather all abilities.

**What problems is Salary.com solving and how is that benefiting you?**

We are housing all job descriptions in one place as well as making sure we pay our employees the proper amount.

**Official Response from Ashley Iannuzzi:**

> Patrick, thank you for the support! Glad to hear CompAnalyst is your go-to tool is all things salary review. It is also great to see you are leveraging the platform your job descriptions in one local spot and to ensure you are paying employees fairly. If you are looking for additional instructions, I recommend you check out the Product Resource Center in the Community. Here you will find helpful videos, how-to documents, and other training materials, as well as our live training session recordings. You can also contact your Customer Success Manager who can provide additional training! 

  ### 24. Salary.com

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2024

**What do you like best about Salary.com?**

Seems to be flexible, able to add different regions of the country.

**What do you dislike about Salary.com?**

It's too complicated to program a job description.

**What problems is Salary.com solving and how is that benefiting you?**

none

**Official Response from Ashley Iannuzzi:**

> Kirsten, thank you for the review! It is great to hear CompAnalyst is helping you properly compensate your employees not only based on their job titles, but for their skills and responsibilities. Many of our customers would agree that a major benefit to the tool is just how easy it is to use. If you are having trouble finding the right job title, try looking under alternative job titles which should give your more flexibility for similar jobs. Then you can look at each job description to create a hybrid job to match to your company job responsibilities. I recommend checking out the Product Resource Center in the Community which has how-to documents, videos, and other training materials. 

  ### 25. Insightful but has some minor issues

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2023

**What do you like best about Salary.com?**

It is insightful and has good filters. I trust that its data is correct and I like that it updates the data monthly. As I continue to use it, it gets easier to use and I get used to it more.

**What do you dislike about Salary.com?**

Comp Analyst is kind of slow and takes some time to load. 
I would really love it if I can open up several jobs in new tabs instead of clicking one at a time and going back and relaoding the page again. 
I also noticed that some jobs do not have a scope in Canada. 
I wish I could save jobs in the title that I have it at my company in my saved jobs.

**What problems is Salary.com solving and how is that benefiting you?**

It it letting us know if our company is paying by the industry standards, and if not, then we have the chance to correct that.

**Official Response from Ashley Iannuzzi:**

> Thank you for your review. Glad to hear CompAnalyst is helping your organization pay by industry standards. We can appreciate your feedback. We pride ourselves on having the most secure compensation management and data solutions in the industry. This feature of not leveraging the back button was purposely implemented to improve data security. If you are having no luck finding data for jobs, I recommend you look at our industry-specific surveys such as Compdata for US and IPAS for global data with over 20+ surveys. As for saving jobs, you can save them to a job list. Please reach out to your Customer Success Manager with any future questions you may have. 

  ### 26. Works very well (but not perfectly) for our needs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steve L. | Director HR, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 12, 2019

**What do you like best about Salary.com?**

Is easy to use. Also like their new Customer Advisory Team, where they are listening to their users, and making changes based on our requests 

**What do you dislike about Salary.com?**

Doesn't include all roles in our (Mortgage) Industry, but - have seen improvements. I am not able to compare comp rates directly with others in my industry (Home Mortgage Providers), but instead, have to use the much broader "Banking and Finance" bucket.

**Recommendations to others considering Salary.com:**

Carefully compare to other similar products. Others may "offer" more, but I have found they are incredibly had to implement and not worth the effort and cost. This tool works well for our needs, and has for 2+ years. 

**What problems is Salary.com solving and how is that benefiting you?**

I am able to realistically develop compensation ranges and truly know how we compare to others in the marketplace.

**Official Response from Ashley Iannuzzi:**

> Steve, thank you for your feedback. Glad to hear CompAnalyst is helping you fairly and competitively price your company jobs in today’s market. If you are having trouble finding the right role, be sure to look at the job description. Look under alternative job titles which should give you more flexibility for similar jobs. Then you can look at each description to create a hybrid job to match to your company job responsibilities. You could also consider our Compdata Survey, Banking and Financial Services, which includes data from industries like Consumer Finance & Mortgage. Please reach out to your Customer Success Manager to learn more. 

  ### 27. It's been helpful to receive data and results real time.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2023

**What do you like best about Salary.com?**

I am able to look for positions and cuts of data with the click of a button. Ease of implementation was super easy!

**What do you dislike about Salary.com?**

The popup ads. Even when I click don't show again, it continues to come up. I wish pay equity was included in all bundles.

**What problems is Salary.com solving and how is that benefiting you?**

We are able to review data for jobs ourselves instead of hiring a consultant for all jobs which saves money.

**Official Response from Ashley Iannuzzi:**

> Thank you for your support. Glad to hear you are leveraging CompAnalyst to review job data internally, saving your company money and time. Many of our customers would agree that a major benefit to the tool is just how easy it is to use! With our CompAnalyst software you have our Pay Gap overview for free. If you’d like our Pay Equity Management module, which is available for an additional fee and provides regression analysis, please contact your Customer Success Manager. 

  ### 28. HR Officer

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2024

**What do you like best about Salary.com?**

The support team are excellent.  Always willing to help and work with you to get to your goals

**What do you dislike about Salary.com?**

Alot to learn but I think it will be worth it.

**What problems is Salary.com solving and how is that benefiting you?**

Have not submitted any problems.

**Official Response from Ashley Iannuzzi:**

> Thank you for your review and your comments about our Customer Success Team. We pride ourselves on the excellent service that we have and in fact it is a major competitive advantage. With the platform having extensive features and functions, I recommend you visit the Product Resource Center location in the Community. There you will find helpful how-to documents, videos, and other training materials. You can also reach out to your Customer Success Team with any questions you may have. 

  ### 29. Vice President, Human Resources

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 04, 2024

**What do you like best about Salary.com?**

Ease of use, there are many job titles making job matching easy, the monthly updates of data ensuing we have the most recent market data.

**What do you dislike about Salary.com?**

Figuring out how to enter our jobs into the platform for quick matching.

**What problems is Salary.com solving and how is that benefiting you?**

Ensuring that we have the most recent market data and align our compensation practices with market data and trends.

**Official Response from Ashley Iannuzzi:**

> Thank you for the 5-star review! Glad to hear you are leveraging CompAnalyst to align your compensation practices with the most recent market data and trends. Many of our customers would agree that a major benefit to the tool is just how easy it is to use. When it comes to entering your jobs, please reach out to your Customer Success Manager as they can walk through this with you. You can also check out our Product Resource Center in the Community. There you will find helpful how-to documents, videos, and other training materials.

  ### 30. Well priced planning tool.  Simplifies the annual process & improves manager planning experience.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nancy B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2023

**What do you like best about Salary.com?**

Enabled a full comp/bonus/equity planning process with additional manager involvement without slicing spreadsheets.  Ease of letter access by managers without HR having to run mail merges for hundreds of letters.  Loved the "kitchen sink" report for gathering data during and after the planning process.  It was easy to make changes while the planning process was in progress.  Managers were able to navigate the system easily.

**What do you dislike about Salary.com?**

Reporting and lack of dashboards.  Would like more ability to present "pretty" data from the system rather than pulling a report and making my own pivot tables.
It was hard to determine what reporting needs I had during the build and resulted in my requesting reports that didn't work for what I needed.

**What problems is Salary.com solving and how is that benefiting you?**

Removes the manual spreadsheet processing of a manual comp planning process.

**Official Response from James Davis:**

> NB, thanks so much for taking the time to share your experience with CompXL. We are pleased to hear that the managers were able to navigate the system easily. 

Thanks for your feedback on the visualization. We have actually been working hard on that and when we update your instance later this year (no charge of course) to CompXL v2023, I think you will love the new insights dashboard which is visually engaging and supports drill down click thru's as well. 

Thanks! 
JD

  ### 31. New User

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kiersten O. | HR Business Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 12, 2023

**What do you like best about Salary.com?**

Depth of salary information available and the flexibility to tailor to our needs. Our implementation was very smooth and the description of the number of features and customer support were very thorough.

**What do you dislike about Salary.com?**

I do not have any dislikes to share at this time.

**What problems is Salary.com solving and how is that benefiting you?**

Research for our clients regarding competitive salaries in their geographic area and also within industry.

**Official Response from Ashley Iannuzzi:**

> Thank you for your 5-star review! It sounds like you are leveraging CompAnalyst for your compensation management and survey data management, which is great! Many of our customers would agree that a major benefit to the tool is just how easy it is to use. Please don’t hesitate to reach out to your Customer Success Team with any questions you may have in the future. 

  ### 32. Working smarter, not harder

**Rating:** 5.0/5.0 stars

**Reviewed by:** DOUG D. | Head of Global Total Rewards, Enterprise (> 1000 emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about Salary.com?**

The personal touch and ability to customize a solution to our specific needs made for a very successful implementation.  The flexibility of the tool and its ability to address not only our Merit Review program, but to manage complex variable pay plans and long-term incentive plans helped us address all our core Total Reward programs with a single tool.

**What do you dislike about Salary.com?**

No majorly negative experiences, I am happy to write!

**What problems is Salary.com solving and how is that benefiting you?**

CompXL reduced our complexity and provided data protection and seamless workflow, right through to CEO, COO, CFO and CPO approvals while reducing the huge administrative burden it was to manually administer our core compensation programs with Excel and Email.  The automated Summary Reports custom created for us in CompXL gives us C-Suite level reporting at the click of a button.   More we could not ask for.

**Official Response from Ian Otto:**

> Doug, thank you so much for reviewing CompXL.  We love working with you and your team. 

  ### 33. Recommend Salary.com to Others

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2024

**What do you like best about Salary.com?**

Salary.com has been hugely beneficial in establishing pay ranges and metrics for our organization. Our account managers provide excellent customer service

**What do you dislike about Salary.com?**

We are a unique industry, so a lot of our jobs don't have a lot of similarities with what is in the market for job matching.

**What problems is Salary.com solving and how is that benefiting you?**

Ensuring accurate comp management and pay equity within the organization

**Official Response from Ashley Iannuzzi:**

> Thank you for the 5-star review. It is great to hear Salary.com and CompAnalyst have been hugely beneficial in establishing pay ranges and metrics for your organization. With over 15,000 job titles, CompAnalyst Market Data jobs may not have the exact title as your company job, so please review the description. In addition, looking under alternative job titles should give you more flexibility for similar jobs. You can create a hybrid job to match to your company job responsibilities. For more information on how to do this, please visit our Product Resource Center in the Community. There you will find helpful how-to documents, videos, and other training materials. 

  ### 34. Useful tool for compensation expert

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2023

**What do you like best about Salary.com?**

As a user of CompAnalyst tool, I really appreciate how everything is categorized and how much jobs there are. Everytime i have a question, there is someone to help me very quickly. As it's all web base, it is very easy to use and there is no implementation required.

**What do you dislike about Salary.com?**

Sometimes, it load for a while , it's not always very fast.

There is no jobs around social worker and so few for non profit organization.

**What problems is Salary.com solving and how is that benefiting you?**

I use CompAnalyst for benchmarking jobs.

**Official Response from Ashley Iannuzzi:**

> Thank you for the 5-star review! It is great to hear you leverage CompAnalyst for benchmarking your company jobs and like many of our customers, find the tool easy to use. I understand you are having trouble finding social work and non-profit jobs. I recommend you look under alternative job titles which should give you more flexibility for similar jobs. Then you can look at each job description to create a hybrid job to match to your company job responsibilities. We also have a Not-for-Profit Survey providing compensation data and insights relevant to the specific industry. Please reach out to your Customer Success Manager to learn more. 

  ### 35. Intuitive Compensation Tool - Data in Minutes!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle A. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about Salary.com?**

The CompAnalyst tool is robust and intuitive for users and allows for quick access to compensation data. The data is customizable as adjustments can be made to pricing factors that may impact the role.

**What do you dislike about Salary.com?**

So far, Salary.com has met my needs and I do not have items to point out as dislikes.

**What problems is Salary.com solving and how is that benefiting you?**

Provides reliable compensation data in a timely manner for immediate hiring needs.

**Official Response from Ashley Iannuzzi:**

> Michelle, thank you for the 5-star review! Glad to hear you are leveraging CompAnalyst for your immediate hiring needs. Many of our customers would agree, that a major benefit to the tool is just how easy it is to use. Please don't hesitate to reach out to your Customern Success Team with any future questions you may have.

  ### 36. Salary.com's tools have been a trusted source of accurate and up to date information.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashlyn Y. | Enterprise (> 1000 emp.)

**Reviewed Date:** July 03, 2023

**What do you like best about Salary.com?**

The tools can run powerful and customized analytics that make pricing jobs easy, even for someone who does not have years of experience in the compensation industry.

**What do you dislike about Salary.com?**

There are so many jobs available in the library that sometimes it can take a lot of time to pinpoint the correct job match when benchmarking a position. The variety is good, but I wish there was a quicker way.

**What problems is Salary.com solving and how is that benefiting you?**

We were having to review multiple surveys with multiple logins and multiple job matches every time we needed to benchmark a job. The CompAnalyst tool allows us to process this much quicker and view everything in one place.

**Official Response from Ashley Iannuzzi:**

> Ashlyn, thank you for your 5-star review! Glad to hear CompAnalyst is making pricing your company jobs easier. It is also great to see you are enjoying the all-in-one capabilities of the platform. Please don't hesitate to reach out to your Customer Success Manager with any future questions you may have.

  ### 37. Great system & excited for enterprise

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.)

**Reviewed Date:** April 11, 2019

**What do you like best about Salary.com?**

Simple and clean search tools to show the market data for any job any where. I like that this is similar to our current set up and helps make a clean transition between their data to our manager documents.

**What do you dislike about Salary.com?**

They have a lot of jobs but I wish we could submit or request for more jobs that they may not have that we need in the legal environment. I wish the price was better since there are options out there at a lower price just not as high quality.

**Recommendations to others considering Salary.com:**

Very credible and easy to work with team. The data is spot on and I am excited to implement enterprise.

**What problems is Salary.com solving and how is that benefiting you?**

Problems are a few specific legal jobs that are more based on years of experience than anything else but they otherwise handle all jobs that we are looking for. We are in the process of getting the enterprise tool and we're excited to do more with CompAnalyst.

**Official Response from Sarah Reynolds:**

> Hi! Thanks for taking the time to review our CompAnalyst platform - we're so glad to hear you like our simple and clean pricing workflows. If you're still looking to suggest jobs for us to add to our database, you can now do so from right within the product (using 'Request a Job' feature in our main user menu). Or, you can email us anytime at ideas [at] salary.com with your requests. Hope to chat soon!

  ### 38. Feel Spported

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2024

**What do you like best about Salary.com?**

I like that I always have a consultant to ask questions to and/or get pointed in the right direction. I don't feel like a fish out of water, which is helpful.

**What do you dislike about Salary.com?**

Site navigation could be improved. It's not bad, but could be better. Response times could vary, but I'm sure there are reasons for that.

**What problems is Salary.com solving and how is that benefiting you?**

Market pricing that seems credibile and is close to our unique industry.

**Official Response from Ashley Iannuzzi:**

> Thank you for your review. Glad to hear you’re leveraging CompAnalyst for market pricing in the Information Technology and Services industry. Thank you for your comment about our Customer Success Team. We pride ourselves on our excellent service and in fact is one of our major competitive advantages. I would also recommend checking out our Community, located within CompAnalyst. There you will find the Product Resource Center, filled with how-to documents, videos, and other training materials. 

  ### 39. Great use to view salary market

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2023

**What do you like best about Salary.com?**

I enjoy in how the database is so extensive that it is easy to match your job.

**What do you dislike about Salary.com?**

It is not a easiest system to learn. However, with patience it can be comprehended.

**What problems is Salary.com solving and how is that benefiting you?**

It gives us a good scope of what the market is paying for our job and where we fall in the market scale.

**Official Response from Ashley Iannuzzi:**

> Thank you for your review! Glad to hear CompAnalyst is providing your organization with a scope of what the market is paying for your jobs and where you fall in relation to the market scale. It is also great to see you are enjoying the extensive database of jobs making it easy to match to your company jobs. We often hear just how intuitive the platform is to use and want you to experience that as well! I recommend visiting the Product Resource Center located within the Community for how-to documents, videos, and other training materials. You can always contact your Customer Success Team for additional training and guidance for free. 

  ### 40. Salary.com data is on-demand and helpful

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** January 19, 2024

**What do you like best about Salary.com?**

I like the on-demand data and the ability to get a variety of information.

**What do you dislike about Salary.com?**

I don't dislike anything, at this point everything has been positive.

**What problems is Salary.com solving and how is that benefiting you?**

Ensuring that we are providing market competitive salaries when attracting candidates and retaining employees.

**Official Response from Ashley Iannuzzi:**

> Thank you for your review. Glad to hear you are leveraging CompAnalyst to ensure you're providing competitve salaries to attract and retain talent. Please don't hesitate to reach out to your Customer Success Manager if you have any future questions.

  ### 41. Salary Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gemma D. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2023

**What do you like best about Salary.com?**

Salary.com is easy to use and takes the guess work out of compensation analysis.

**What do you dislike about Salary.com?**

I can't think of anything that we didn't like about it.

**What problems is Salary.com solving and how is that benefiting you?**

It helped us determine what people should be paid

**Official Response from Ashley Iannuzzi:**

> Gemma, thank you for the 5-star review! Glad to hear you are leveraging CompAnalyst to determine the compensation of your employees. Many of our customers would agree that a major benefit to the tool is just how easy it is to use. Please don't hesitate to reach out to your Customer Success Manager with any future questions you may have!

  ### 42. Salary.com is easy to use and understand

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about Salary.com?**

The job database is detailed and comprehensive.

**What do you dislike about Salary.com?**

I wish the salary data info.was more current.

**What problems is Salary.com solving and how is that benefiting you?**

MArket pricing for our jobs and survey library

**Official Response from Ashley Iannuzzi:**

> Thank you for your review. Glad to hear you are leveraging CompAnalyst to help market price your company jobs and house your surveys. As for the data, we are constantly adding to our library of surveys and our compensation experts collect and update monthly to provide you with the most current HR-reported data. Please contact your Customer Success Team if you need more explanation. 

  ### 43. A good tool to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 22, 2024

**What do you like best about Salary.com?**

Easy to use, provides good information, responsive customer service

**What do you dislike about Salary.com?**

Some positions we try to look up we are not able to get information for due to "insufficient data."

**What problems is Salary.com solving and how is that benefiting you?**

n/a

**Official Response from Ashley Iannuzzi:**

> Thank you for your review. Many of our customers would agree that a major benefit to the tool is just how easy it is to use. Be sure to look under the job description if you are having trouble finding the right role. Look under alternative job titles which should give you more flexibility for similar jobs. Then you an look at each job description to create a hybrid job to match to your company job responsibilities. Please reach out to your Customer Success Manager if you'd like a walkthrough. You can also check out the Product Resource Center in the Community which is home to how-to documents, videos, and other helpful training materials.

  ### 44. Fantastic overall experience when using Salary.com

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 10, 2023

**What do you like best about Salary.com?**

Customer Service at Salary.com is very helpful and quick to resolve any issues that may arise. The presentation of the survey has ease of use, ease of implementation, and great features. My account rep is also wonderful when needed assistance with the survey. Highly recommend their products.

**What do you dislike about Salary.com?**

I really do not have any downsides about Salary.com; the platform is easy to use, customer service is great, and very easy to use.

**What problems is Salary.com solving and how is that benefiting you?**

Salary.com helps us stay current and knowledge with compensation management and pay equity.

**Official Response from Ashley Iannuzzi:**

> Thank you for your 5-star review! Glad to hear CompAnalyst is helping your organization stay current with compensation management and pay equity. Thank you for your comment about our Customer Success Team. We pride ourselves on the excellent service that we have and in fact it is a major competitive advantage. Please do not hesitate to reach out with any questions you may have in the future!

  ### 45. A whole new level!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 17, 2023

**What do you like best about Salary.com?**

We are transitioning from a small compensation provider to Salary.com and have been blown away by the differences. For example, our previous provider gave us the results in a 700+ page PDF that we would have to search and re-create in order to build our pay bands.

**What do you dislike about Salary.com?**

Haven't found anything yet, we are very early in our use of the system.

**What problems is Salary.com solving and how is that benefiting you?**

Much larger database of results (we were used to a salary that only included 1,100 employers so having access to Salary.com's massive database is a game changer for our organization.  Easy to download and then manipulate in Excel to meet a variety of needs all at the same time.

**Official Response from Ashley Iannuzzi:**

> Thank you for your 5-star review. It is great to hear you find CompAnalyst more suitable for your business size and that you find the database large. Please reach out to your Customer Success Manager with any future questions you may have. You can also view how-to documents, videos, and other training materials in our new Community, exclusively inside CompAnalyst. 

  ### 46. Great for Comp Results/Strategy help

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2023

**What do you like best about Salary.com?**

Its easy to use when trying to analyze compensation for your employees. As well, if you have employees in multiple states.

**What do you dislike about Salary.com?**

The website seems pretty busy, however with time, it is easier to spot the info you need.

**What problems is Salary.com solving and how is that benefiting you?**

Showing a full spread of comps you need for each position.

**Official Response from Ashley Iannuzzi:**

> Thank you for the support. It is great to hear you are leveraging CompAnalyst to analyze compensation for your employees throughout the country. Many of our customers would agree that a major benefit to the tool is just how easy it is to use. There are a lot of features that come with your subscription to CompAnalyst, and we’d like you to be able to leverage all aspects of the tool.  If you are looking for specific information related to the software, try visiting the Product Resource Center located in the Community. There you will find how-to documents, videos, and other training sessions! 

  ### 47. Basic system, minimal support and auto-renewal

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 21, 2023

**What do you like best about Salary.com?**

I believe that the compensation data for our positions are accurate.

**What do you dislike about Salary.com?**

The system has the basic functions that many would desire.  After reviewing competitors, they may offer more value and better services.  Customer service has been pleasant but extremely slow in responsiveness.  There are multiple examples I could give, but in general, don't expect them to respond quickly. My most recent and frustrating example, I had an issue and wanted to cancel. It took two weeks for someone to talk with me, and in the end, I was told that I was stuck contractually.  We were past the period that I could opt out.    Sorry, just my most recent issue.

**What problems is Salary.com solving and how is that benefiting you?**

I believe I get accurate compensation data for our positions.  They have yet to solve my other needs, so I can't comment on any additional potential value.

  ### 48. CompXL helps make the merit/promo cycle run smoothly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2023

**What do you like best about Salary.com?**

Its ease of use and the ability to allow users to view their teams only and make trackable salary changes.

**What do you dislike about Salary.com?**

The work flows need to be set up correctly but their team is great at helping to quickly correct any issues.

**What problems is Salary.com solving and how is that benefiting you?**

It allows us to track our annual merit/promo cycle without having to work off multiple versions of excel spreadsheets as we have in the past.  It also allows us to have the most recent version of a file so we can avoid unnecessary errors.

  ### 49. Solid Compensation Management Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Enterprise (> 1000 emp.)

**Reviewed Date:** October 10, 2023

**What do you like best about Salary.com?**

CompAnalyst is a solid platform for compensation managemement.  It is easy to use, has a lot of cool features, and the customer support is fanstasic.  The reporting and analystics functionality are particularly helpful.

**What do you dislike about Salary.com?**

CompAnalyst can be slow at times, which can be annoying while working in the software.

**What problems is Salary.com solving and how is that benefiting you?**

Creating easlity updatable market composites and survey data management.  We can upload new survey results and perform a YOY update and get updated market data automatically pushed to market composites.

**Official Response from Ashley Iannuzzi:**

> Thank you for your 5-star review! It sounds like you are leveraging CompAnalyst for your compensation management and survey data management, which is great! Many of our customers would agree that a major benefit to the tool is just how easy it is to use. Please don’t hesitate to reach out to your Customer Success Team with any questions you may have in the future. 

  ### 50. Onboarding to the platform has been simple and the team is very responsive.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jenn M. | Owner & Lead Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2023

**What do you like best about Salary.com?**

It is fairly easy to navigate and use. The team is very helpful as well.

**What do you dislike about Salary.com?**

The data is not easily listed with an as of date for reference to current markets.

**What problems is Salary.com solving and how is that benefiting you?**

The need for accurate salary information by job and location to ensure competative job sourcing.

**Official Response from Ashley Iannuzzi:**

> Thank you for your support, Jenn. Sounds like you’re finding CompAnalyst to be a helpful resource for accurate salary data by job and location to ensure you’re remaining competitive in today’s market.  As for the date of our data, our compensation experts collect and update monthly on the first of the month to provide you with the most current HR-reported data. Hope that answers your question, but please reach out to your Customer Success Manager if you have further questions. 


## Salary.com Discussions
  - [Do you have a way to choose incentive compensation in percentages?](https://www.g2.com/discussions/do-you-have-a-way-to-choose-incentive-compensation-in-percentages) - 1 comment, 1 upvote
  - [what do you think about the tool which integrate salary with  performance managementIntegration &amp; configuration setup?](https://www.g2.com/discussions/30957-what-do-you-think-about-the-tool-which-integrate-salary-with-performance-managementintegration-configuration-setup) - 1 comment, 1 upvote
  - [Can it support my organization’s complex requirements?](https://www.g2.com/discussions/organizational-requirements) - 1 comment, 1 upvote
  - [Can CompXL support use by organizations with international employees?](https://www.g2.com/discussions/international-currency) - 1 comment, 1 upvote
  - [Does CompXL require all users to have an excel license?](https://www.g2.com/discussions/product-requirements) - 1 comment, 1 upvote

- [View Salary.com pricing details and edition comparison](https://www.g2.com/products/salary-com-salary-com/reviews?page=61&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-01+12%3A07%3A26+-0500&secure%5Bsession_id%5D=4edd0b27-7b80-4142-a819-1eba157e2660&secure%5Btoken%5D=4b6bd5c5f387436fdfcbf8202ac0530fd44fde03bb4a068c4b675d2871053d5b&format=llm_user)
## Salary.com Integrations
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [Dayforce](https://www.g2.com/products/dayforce/reviews)
  - [Kissflow](https://www.g2.com/products/kissflow/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Paylocity](https://www.g2.com/products/paylocity/reviews)
  - [Payscale Ascent (formerly Marketpay)](https://www.g2.com/products/payscale-ascent-formerly-marketpay/reviews)
  - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews)
  - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews)
  - [Workday](https://www.g2.com/products/workday-workday/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)

## Salary.com Features
**Basics**
- Interoperability
- Performance
- Reporting

**Platform**
- Reward Structuring
- Workflow Automation
- Compensation History
- Automated Compliance
- Performance Management Integration
- Embedded Analytics
- Reporting Capabilities
- Compensation Data Management
- Internationalization

**Basic Features**
- High level regression analysis
- Dashboard

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Core Features - Salary Benchmarking Software**
- Dashboard
- Industry Benchmarking
- Hierarchy

**Platform - Compensation Planning**
- Compensation Budgeting
- Merit Cycle Planning
- Pay Transparency
- Automated Compliance
- Reward Structuring
- Compensation History

**Content**
- Automation
- Content Creation
- Distribution Features

**Risk Mitigation**
- Budgeting 
- Legislation
- Regression analysis
- Reporting

**Benchmarking and Equity - Compensation Management**
- Benchmarking Data
- Pay Equity
- Salary Bands

**Auditing -  Salary Benchmarking Software**
- Reporting
- Accuracy

**Additional Features - Compensation Planning**
- Reporting Capabilities
- Workflow Automation
- Integrations

**Logistics**
- Integrations & APIs
- User, Role and Access Management

**Analytics**
- Benchmarking
- Retention

**Advanced Features - Salary Benchmarking Software**
- Structure
- Offer Letter
- Salary Survey
- Equity
- AI

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Dashboards

## Top Salary.com Alternatives
  - [Payscale Ascent (formerly Payfactors)](https://www.g2.com/products/payscale-ascent-formerly-payfactors/reviews) - 4.3/5.0 (716 reviews)
  - [Payscale Ascent (formerly Marketpay)](https://www.g2.com/products/payscale-ascent-formerly-marketpay/reviews) - 4.4/5.0 (272 reviews)
  - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,663 reviews)

