Link copied to clipboard # FireHydrant vs Rootly Comparison - What are their main differences? Share [ Export ](/compare/firehydrant-firehydrant/rootly/export.csv) FireHydrantRootly[+ Add Product](#) Pricing **FireHydrant** Free Trial **Free Trial** · Free Trial **$9,600.00** Per Year · Platform Pro **Contact Us** · Enterprise **Rootly** Free Trial **Starting at $1.00** 1 user/mo Per Year · Startup **Starting at $20.00** 1 user/mo · Essentials **Contact Us** Per Year · Enterprise **Pricing Insights** from reviews Perceived Cost **FireHydrant** $$$$$ **Rootly** $$$$$ Average Discount **FireHydrant** 14% **Rootly** 16%2% more Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **FireHydrant** 6 months Based on 100 responses **Rootly** 6 months Based on 100 responses Return on Investment **FireHydrant** 6 months Based on 100 responses **Rootly** 6 months Based on 100 responses **Pros & Cons** from reviews **FireHydrant** [ Easy Integrations (7) ](https://www.g2.com/products/firehydrant-firehydrant/reviews?filters%5Bsentiment_snippet%5D=2505696&qs=pros-and-cons#reviews)[ Automation (5) ](https://www.g2.com/products/firehydrant-firehydrant/reviews?filters%5Bsentiment_snippet%5D=1676698&qs=pros-and-cons#reviews)[ Complexity (4) ](https://www.g2.com/products/firehydrant-firehydrant/reviews?filters%5Bsentiment_snippet%5D=2505607&qs=pros-and-cons#reviews)[ Confusion (4) ](https://www.g2.com/products/firehydrant-firehydrant/reviews?filters%5Bsentiment_snippet%5D=2505738&qs=pros-and-cons#reviews) **Rootly** [ Ease of Use (10) ](https://www.g2.com/products/rootly/reviews?filters%5Bsentiment_snippet%5D=1045487&qs=pros-and-cons#reviews)[ Automation (7) ](https://www.g2.com/products/rootly/reviews?filters%5Bsentiment_snippet%5D=1045743&qs=pros-and-cons#reviews)[ Integration Issues (3) ](https://www.g2.com/products/rootly/reviews?filters%5Bsentiment_snippet%5D=1045702&qs=pros-and-cons#reviews)[ Missing Features (3) ](https://www.g2.com/products/rootly/reviews?filters%5Bsentiment_snippet%5D=1045385&qs=pros-and-cons#reviews) Integrations **FireHydrant** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_793034d14bb0f3fa12d97cf3cc0032c4/jira.jpg "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f6ee5c9dddbf5c28b136829c8782ed1b/slack.png "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ View all ](https://www.g2.com/products/firehydrant-firehydrant/integrations) **Rootly** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d8d487b67574b56a5ad57a2f0f159a30/airtable.jpg "Product Avatar Image") Airtable ](https://www.g2.com/products/airtable/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a9a43b2d4b9db5bdb0ced67c5e23b61/confluence.png "Product Avatar Image") Confluence ](https://www.g2.com/products/confluence/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_393746d0cdc8904473bde59b5858158e/datadog.png "Product Avatar Image") Datadog ](https://www.g2.com/products/datadog/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_20c010d5090054533c1b561ee4a019f9/dropbox-paper.png "Product Avatar Image") Dropbox Paper ](https://www.g2.com/products/dropbox-paper/reviews)[ View all ](https://www.g2.com/products/rootly/integrations) Screenshots **FireHydrant** ![FireHydrant screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1363099/01.png) **Rootly** ![Rootly screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1590247/Slack-01.png) **Ratings** from reviews Meets Requirements **FireHydrant** **8.9** /10 Based on 109 responses **Rootly** **9.3** /10 Based on 145 responses Ease of Use **FireHydrant** **8.6** /10 Based on 110 responses **Rootly** **9.2** /10 Based on 144 responses Ease of Setup **FireHydrant** **8.9** /10 Based on 45 responses **Rootly** **8.8** /10 Based on 133 responses Ease of Admin **FireHydrant** **8.9** /10 Based on 42 responses **Rootly** **9.1** /10 Based on 86 responses Quality of Support **FireHydrant** **9.3** /10 Based on 84 responses **Rootly** **9.5** /10 Based on 133 responses Has the product been a good partner in doing business? **FireHydrant** **9.4** /10 Based on 41 responses **Rootly** **9.6** /10 Based on 87 responses Product Direction (% positive) **FireHydrant** **9.2** /10 Based on 107 responses **Rootly** **9.9** /10 Based on 116 responses **Features** ratings from reviews Incident Management **8.8** /10 Based on 103 responses **9.2** /10 Based on 122 responses AI SRE Tools Not enough data **8.6** /10 Based on 10 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 5.0% Mid-Market(51-1000 emp.) 50.4% Enterprise(\> 1000 emp.) 44.7% Small-Business(50 or fewer emp.) 5.0% Mid-Market(51-1000 emp.) 50.4% Enterprise(\> 1000 emp.) 44.7% Small-Business(50 or fewer emp.) 12.4% Mid-Market(51-1000 emp.) 56.5% Enterprise(\> 1000 emp.) 31.2% Small-Business(50 or fewer emp.) 12.4% Mid-Market(51-1000 emp.) 56.5% Enterprise(\> 1000 emp.) 31.2% **Reviewers' Industry** [![FireHydrant](https://images.g2crowd.com/uploads/product/hd_favicon/e484c59893c3e80a009278ec43322db9/firehydrant-firehydrant.svg "FireHydrant")](https://www.g2.com/products/firehydrant-firehydrant/reviews) FireHydrant Financial Services 24.8% Computer Software 24.1% Information Technology and Services 19.1% Telecommunications 5.0% Hospital & Health Care 2.8% Other 24.1% [![Rootly](https://images.g2crowd.com/uploads/product/hd_favicon/5369e7580da481bab529b0afc329e644/rootly.svg "Rootly")](https://www.g2.com/products/rootly/reviews) Rootly Computer Software 32.0% Information Technology and Services 20.3% Financial Services 10.5% Computer & Network Security 6.5% Gambling & Casinos 2.6% Other 28.1% Alternatives **FireHydrant Alternatives** ![incident.io](https://images.g2crowd.com/uploads/product/hd_favicon/d53f02e23521ae1a3827b3b671dfcc7c/incident-io.svg "incident.io") [ incident.io ](/products/incident-io/reviews) ![PagerDuty](https://images.g2crowd.com/uploads/product/hd_favicon/d1d426a36640ab716bab27171994b964/pagerduty.svg "PagerDuty") [ PagerDuty ](/products/pagerduty/reviews) ![SolarWinds IT Incident Response (Squadcast)](https://images.g2crowd.com/uploads/product/hd_favicon/af917f02e5d5dda08cf58d16d36f6a8d/solarwinds-it-incident-response-squadcast.svg "SolarWinds IT Incident Response (Squadcast)") [ SolarWinds IT Incident... ](/products/solarwinds-it-incident-response-squadcast/reviews) ![Jira Service Management](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9506dca4f09306207fda64e09c5b171a/jira-service-management.png "Jira Service Management") [ Jira Service Management ](/products/jira-service-management/reviews) **Rootly Alternatives** ![incident.io](https://images.g2crowd.com/uploads/product/hd_favicon/d53f02e23521ae1a3827b3b671dfcc7c/incident-io.svg "incident.io") [ incident.io ](/products/incident-io/reviews) ![PagerDuty](https://images.g2crowd.com/uploads/product/hd_favicon/d1d426a36640ab716bab27171994b964/pagerduty.svg "PagerDuty") [ PagerDuty ](/products/pagerduty/reviews) ![Better Stack](https://images.g2crowd.com/uploads/product/hd_favicon/7f9686ffb53943dec7d85971f2a1c373/better-stack.svg "Better Stack") [ Better Stack ](/products/better-stack/reviews) ![xMatters](https://images.g2crowd.com/uploads/product/hd_favicon/103f1ffdbe158913c7f6599b09784512/xmatters.svg "xMatters") [ xMatters ](/products/xmatters/reviews) ## FireHydrant vs Rootly FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between FireHydrant vs Rootly? Rootly stands out for higher reviewer satisfaction on both overall rating and support, while FireHydrant is noted for its integrations and automation capabilities. | [FireHydrant](https://www.g2.com/products/firehydrant-firehydrant/reviews) | [Rootly](https://www.g2.com/products/rootly/reviews) | | --- | --- | | 4.5/5 (143 reviews) | 4.7/5 (97 reviews) | | Mid-Market | Mid-Market | | 8.9 | 8.8 | | 9.3 | 9.7 | | Slack Integration (18 all-time mentions) | Ease of Use (19 all-time mentions) | ### How do the pricing models of FireHydrant and Rootly compare? Rootly is rated higher for value, with reviewers consistently citing strong pricing satisfaction and ROI. - **FireHydrant:** Reviewers note FireHydrant as a cost-effective alternative to competitors, but mention that pricing can escalate quickly as teams grow. - **Rootly:** Reviewers highlight Rootly's competitive pricing and strong ROI, with several noting it is priced very well compared to other vendors. - **Switching reasons:** Recent reviews mention switching to both products to consolidate incident management and on-call tools, with Rootly specifically cited for reducing tool sprawl and improving value. ### What are the best alternatives to FireHydrant and Rootly? The top three alternatives to FireHydrant and Rootly are incident.io, PagerDuty, and Blameless. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [FireHydrant](https://www.g2.com/products/firehydrant-firehydrant/reviews) | 4.5/5 (143 reviews) | Mid-Market | Reviewers describe it as a cheaper alternative to Opsgenie and PagerDuty, but note pricing can rise with advanced features. | Slack Integration (18 all-time mentions) | | [Rootly](https://www.g2.com/products/rootly/reviews) | 4.7/5 (97 reviews) | Mid-Market | Reviewers highlight strong ROI and competitive pricing, especially for consolidating incident management and on-call. | Ease of Use (19 all-time mentions) | | [incident.io](https://www.g2.com/products/incident-io/reviews) | 4.8/5 (231 reviews) | Mid-Market | — | — | | [PagerDuty](https://www.g2.com/products/pagerduty/reviews) | 4.5/5 (972 reviews) | Mid-Market | — | — | ### Which Incident Management features should I prioritize when comparing FireHydrant and Rootly? Buyers should prioritize integrations, automation, ease of use, support quality, and standardization when comparing FireHydrant and Rootly. - **Integrations:** FireHydrant: 16 all-time mentions; Rootly: 11 all-time mentions, with specific praise for Slack, Jira, and PagerDuty integrations. - **Automation:** FireHydrant: 13 all-time mentions; Rootly: 11 all-time mentions, with reviewers highlighting workflow automation and AI-powered features. - **Ease of Use:** FireHydrant: 15 all-time mentions, score 8.6; Rootly: 19 all-time mentions, score 9.1. - **Quality of Support:** FireHydrant: 9 all-time mentions, score 9.3; Rootly: 14 all-time mentions, score 9.7. - **Standardization:** Both products are frequently cited for standardizing incident management processes, with Rootly receiving more recent praise for this feature. ### What are the pros and cons of FireHydrant vs Rootly? FireHydrant's headline strength is its integrations and automation, while Rootly is most praised for ease of use and support quality. - **FireHydrant strengths:** Slack Integration (18 all-time mentions), Integrations (16), Automation (13), Ease of Use (15), Customer Support (9). - **FireHydrant trade-offs:** Reviewers note missing features (5), complexity (4), and limited features (4) as trade-offs, especially for smaller teams or advanced customization. - **Rootly strengths:** Ease of Use (19 all-time mentions), Customer Support (14), Slack Integration (14), Automation (11), Flexibility (6), Customizability (4). - **Rootly trade-offs:** Reviewers mention feature issues (5), integration issues (4), and complexity (3), particularly around advanced workflow customization and dashboarding. ### Is FireHydrant or Rootly better for small businesses? Rootly is the stronger fit for small businesses, with reviewers highlighting its ease of use and support for startups. - **FireHydrant:** Largest segment is Mid-Market; reviewers note it is feature-rich but can be complex and costly for smaller teams. - **Rootly:** Largest segment is Mid-Market; reviewers from startups and small teams consistently praise its intuitive setup, responsive support, and value for smaller organizations. ### Which Incident Management platform has better integrations? Rootly is favored for integrations, with reviewers citing a broader range of supported tools and higher mention counts for key integrations. - **FireHydrant:** Slack (73 all-time mentions), Jira (14); reviewers highlight reliable Slack and Jira integrations but note a desire for more advanced integration options. - **Rootly:** Slack (63 all-time mentions), Jira (16), PagerDuty (12); reviewers consistently praise the breadth of integrations, especially for Slack, Jira, and PagerDuty, and value the workflow engine for custom automations. ### How do FireHydrant and Rootly compare on customer support? Rootly leads on Quality of Support, with a 0.4-point advantage over FireHydrant (9.7 vs 9.3). - **FireHydrant:** Reviewers describe support as responsive and helpful, with 9 all-time mentions, but note occasional delays or need for workarounds. - **Rootly:** Reviewers consistently highlight exceptional support, fast response times, and proactive customer success, with 14 all-time mentions and multiple recent reviews praising onboarding and ongoing assistance. ### Which is easier to implement, FireHydrant or Rootly? FireHydrant and Rootly score within a tenth of a point on Ease of Setup (8.9 vs 8.8), indicating near parity for implementation experience. - **FireHydrant:** Reviewers describe setup as straightforward but occasionally challenging for advanced integrations or customizations; praised for onboarding support. - **Rootly:** Reviewers highlight easy initial setup, especially for Slack-native workflows, but note a learning curve for advanced workflow customization and dashboarding. ### Which product has better Standardization? Rootly is more frequently cited for driving standardization in incident management processes. - **FireHydrant:** Standardization is cited in recent reviews as a benefit, with reviewers noting consistent incident response and process guidance. - **Rootly:** Standardization is the most frequently mentioned feature, with reviewers consistently praising its ability to enforce repeatable workflows and reduce ad hoc processes.