# RF- SMART WMS Reviews **Vendor:** RF-SMART **Category:** [Warehouse Management Software](https://www.g2.com/categories/warehouse-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 65 ## About RF- SMART WMS RF-SMART is the leading third-party warehouse management system (WMS) for NetSuite, serving 2,800+ customers across 40+ countries. Beyond NetSuite, RF-SMART also provides inventory management solutions for Oracle Cloud SCM and Healthcare, JD Edwards, and Microsoft Dynamics. RF-SMART has been recognized as the #1 reviewed WMS on NetSuite's SuiteApp marketplace, a Built-for-NetSuite certified solution, a G2 Leader for WMS and Ease of Use, and a Capterra WMS Shortlist recipient. Native Architecture Unlike other third-party solutions, RF-SMART is built natively in NetSuite and Oracle Cloud, meaning there are no separate servers, databases, or middleware to maintain, no integration to build or monitor, and all inventory data lives in the ERP as the single source of truth. Product Lines From warehouse management and label printing to material handling automation and shipping, RF-SMART offers end-to-end Built-for-NetSuite inventory management solutions. Who We Serve RF-SMART helps NetSuite businesses scale with confidence at every stage of growth, from companies under $1 million in revenue to enterprises surpassing $1 billion. Our customers process anywhere from fewer than 10 to more than 5,000 orders per day across industries including wholesale distribution, manufacturing, retail, eCommerce, food and beverage, pharmaceuticals, healthcare, automotive, and more. Many also supply major retailers such as Walmart, Amazon, Costco, and Home Depot. Key Capabilities - License plating (LPN) for pallet and container tracking - Advanced picking strategies with task-directed workflows - Automation integration with AMR, ASRS, and VLM systems - Regulatory compliance including lot tracking, serialization, and full traceability for FDA, USDA, and other requirements - Manufacturing support including work orders and assemblies - Multi-site operations with real-time visibility With 100+ inventory and warehouse tools, RF-SMART gives teams an intuitive, easy-to-use interface that drives fast adoption. Built on 40+ years of inventory management expertise, 13+ years of NetSuite-focused innovation, and a network of 400+ implementation partners, RF-SMART helps customers achieve 99.9% inventory accuracy, increase productivity by 40%, and gain real-time visibility backed by industry-leading support. ## RF- SMART WMS Pros & Cons **What users like:** - Users find RF Smart WMS exceptionally **easy to use** , with an intuitive interface and straightforward setup enhancing productivity. (30 reviews) - Users appreciate the **ease of inventory management** with RF-SMART WMS, benefiting from its seamless integration and support. (15 reviews) - Users find the **setup process for RF Smart WMS remarkably easy** , enhancing operational efficiency and teamwork dynamics. (15 reviews) - Users commend the **helpful and friendly Customer Support** from RF Smart, ensuring a smooth and successful implementation experience. (13 reviews) - Users appreciate the **seamless integration with NetSuite** , enhancing their inventory management and overall efficiency. (12 reviews) - Reliability (11 reviews) - Tech Support (10 reviews) - Customization (8 reviews) - Users value the **seamless ecommerce integration** of RF- SMART WMS, enhancing fulfillment efficiency and reducing complexity. (8 reviews) - Efficiency Improvement (8 reviews) **What users dislike:** - Users find the **limited customization** of RF SMART WMS frustrating, affecting updates and overall functionality for niche needs. (11 reviews) - Users find the **complexity of setup and configuration** a hindrance, requiring significant time and effort to manage. (6 reviews) - Users find the **customization costs** of RF- SMART WMS challenging, as it demands significant financial investment for different needs. (6 reviews) - Users are frustrated by the **lack of real-time inventory tracking** , complicating processes and requiring extra data monitoring. (6 reviews) - Users find the **configuration challenges** in RF-SMART WMS cumbersome, particularly for new users struggling with setup. (5 reviews) - Users are frustrated by the **missing features** of RF- SMART WMS, leading to reliance on costly customizations. (5 reviews) - Customization Issues (4 reviews) - Difficult Setup (4 reviews) - Forced Updates (4 reviews) - Performance Issues (4 reviews) ## RF- SMART WMS Reviews ### 1. Customization King with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about RF- SMART WMS?** I think RF-SMART WMS is a great WMS and what stands out for me is its customization. It's built to handle license plates and supports one-to-many customization, which allows me to create one workforce to manage many BOMs effectively. This functionality, alongside the ability to apply many BOMs to one work order, creates a smooth workflow for our operations. The initial setup was great, and that's a big plus too. **What do you dislike about RF- SMART WMS?** Creation of SOAP warehouse users could be improved. There's an issue with the naming convention for users, specifically that 'RF' is used with usernames but could be improved. **What problems is RF- SMART WMS solving and how is that benefiting you?** RF- SMART WMS manages inventory customization and creates a smooth workflow by allowing one workforce to handle many BOMs. ### 2. Slow Implementation and Lack of Progress with RF-SMART WMS **Rating:** 1.5/5.0 stars **Reviewed by:** April Z. | Senior Staff System Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about RF- SMART WMS?** The main advantage is that it is native to NetSuite, which simplifies integration compared to third-party WMS solutions. If implemented correctly, it could potentially streamline warehouse operations within the NetSuite ecosystem. **What do you dislike about RF- SMART WMS?** Our experience with the implementation has been very disappointing. We have been working with the RF-SMART team for approximately 8 months, and there has been very little meaningful progress. The implementation process has been extremely slow, and communication has often been difficult. Despite many discussions about our operational requirements, it does not seem like the implementation team fully understands our business processes. This has led to repeated delays and limited forward momentum on the project. In addition, the overall engagement and responsiveness from the team has not met expectations for a project of this importance. **What problems is RF- SMART WMS solving and how is that benefiting you?** At this stage, it is difficult to say that the system is solving our problems because the implementation has not progressed far enough. While the product itself may have potential, the implementation experience has been slow and challenging. After months of discussions, we have not yet seen a working deployment that supports our warehouse operations. ### 3. Customizable, User-Friendly WMS That Drives Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren S. | Program Manager, Supplies, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about RF- SMART WMS?** RF Smart WMS has given our company a solution that we can customize to fit our specific needs. We are able to use the features that are most relevant to us and continue to expand as we develop our operational processes and improve efficiency. The system’s functions are intuitive, and the workflows provide detailed information and data that would be difficult to achieve with a manual approach. Implementing RF Smart WMS was straightforward, and RF Smart ensured we had ample time to set up and receive proper training on the system. Procuring and testing the hardware was also a smooth and user-friendly experience. We rely on this system daily, and as we become more familiar with it, it only gets easier to use. The Customer Support team, along with everyone I have interacted with at RF Smart, has been helpful and friendly, clearly demonstrating their commitment to our success. **What do you dislike about RF- SMART WMS?** Because our business operates in a niche market, there are certain features we would like to customize. However, making these customizations means we no longer receive updates for the base model software. It would be helpful if we could continue to receive automatic updates while still having the flexibility to tailor the software to our specific requirements. Additionally, RF Smart did not provide TRR with the necessary documentation for network and IT setup. This proved to be the most challenging and time-consuming aspect of the process. If RF Smart had supplied this documentation from the beginning, we could have progressed more efficiently, using fewer resources from both TRR and RF. **What problems is RF- SMART WMS solving and how is that benefiting you?** Managing inventory in real time and tracking the historical data of items received has given us valuable insights that we simply wouldn't have with a manual process. This access to data helps us improve our business in ways that would otherwise be impossible. **Official Response from Breanna Carey:** > Hi Lauren, Thank you for the thoughtful review! We’re glad RF-SMART’s flexibility, intuitive workflows, and real-time inventory visibility are helping drive efficiency as your operations evolve. We also truly appreciate your kind words about working with our team and the positive interactions you’ve had. We look forward to continuing to support your success! Thank you for being a valued partner! Best, Breanna RF-SMART ### 4. Streamlined Receiving and Inventory Accuracy for Warehouses **Rating:** 4.0/5.0 stars **Reviewed by:** Jenny R. | Operations Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about RF- SMART WMS?** Purchase Order/Transfer Order receiving make getting the product in the system quicker and easier for the warehouse personal. Also, the bin management system has greatly improved our inventory accuracy and provided the warehouse structure and organization that was greatly needed. The directed counts is also a great tool and makes counting the inventory quick and easy and has also improved our inventory accuracy. If there are any issues we have been able to reach out to RF-Smart and get a quick response and get a solution quickly and easily. **What do you dislike about RF- SMART WMS?** I have heard is when product is received and committed to an order, the warehouse is unable to see the sales order the product is committed to. Also, if there is a shipping or quantity discrepancy with a purchase order the warehouse is unable to enter that discrepancy from the handheld. They receive the PO and then have to login to NetSuite on the computer and enter the discrepancy for that purchase order. **What problems is RF- SMART WMS solving and how is that benefiting you?** The main issue we had was inventory accuracy. We had several adjustments made due to the warehouse being disorganized and items being misplaced. Since implementing the RF-Smart system with the binning system this has created a nice organized and clean environment and makes locating items in the warehouse easier. The warehouse is able to pull items quicker for orders. When receiving the system allows them to go through the process easily and put the items on the designated place on the shelf. ### 5. Reliable, Highly Customisable Warehouse Management Backed by Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about RF- SMART WMS?** RF-Smart’s warehouse management software has been a reliable and effective part of our operations for the past nine years. The system is highly functional and offers a strong level of customisation, allowing it to adapt to evolving business needs with ease. What truly sets RF-Smart apart is their customer support, which is responsive, knowledgeable, and grounded in genuine long-term relationships. Their team consistently works as a partner rather than just a provider, making them a trusted choice for warehouse management. **What do you dislike about RF- SMART WMS?** We have noticed that the speed of certain functions can be affected following extensive customisations, requiring optimisation to maintain peak performance. Additionally, base model updates occasionally impact customised functionality, requiring careful testing and adjustment after upgrades. While RF-Smart’s support team assists with these transitions, the need for ongoing tuning is something to consider when planning future development. **What problems is RF- SMART WMS solving and how is that benefiting you?** Ease of picking and receipting, transparency when tracking user errors and reporting. ### 6. Amazing Real-Time Inventory Insights with Seamless NetSuite Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Sandro B. | Associate Systems Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2025 **What do you like best about RF- SMART WMS?** The inventory insights provided both on the scanner for quick real time situations and in NetSuite through the Suitelet are amazing. Implementation was very easy and the pre-go-live process was easy to work through and understand all aspects of the system with help from the RF-Smart team. **What do you dislike about RF- SMART WMS?** The software on the scanner can sometimes take a while to load but I am unsure if that is device, network, or application based. There is some menu configuration within the scanner that can be annoying at times, like having to press the back button four times sometimes to return to the home screen. **What problems is RF- SMART WMS solving and how is that benefiting you?** We are currently in the process of having a feature made or our process configured in a way to make Batch Work Order picking an easier process to work with the BlendApps add-on also present in our NetSuite environment. The care and attention from both the RF-Smart and Blend team makes me very hopeful for our development within the systems. **Official Response from Breanna Carey:** > Hi Sandro, Thanks for sharing your experience with RF-SMART WMS! We're glad the real-time inventory insights on the scanner and in NetSuite are working well for you, and that the implementation process went smoothly with our team. Your feedback about scanner loading times and menu navigation is helpful. Performance can be influenced by device specs or network conditions, but if you'd like us to dig into the loading issue specifically, we're happy to take a look! Exciting to hear about your Batch Work Order picking project with BlendApps and we're looking forward to supporting that development with you. Thanks for being a valued partner! Best, Breanna NetSuite Customer Education Specialist RF-SMART ### 7. Automated Cycle Counts and Stellar Support Streamline Operations **Rating:** 4.0/5.0 stars **Reviewed by:** Shana S. | Senior Business Process Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about RF- SMART WMS?** The automated cycle counts feature has significantly reduced setup time for me. I also appreciate the label integration, which is straightforward, efficient, and offers customization options. Additionally, the vendor provides responsive support, ensuring there are no disruptions to production. **What do you dislike about RF- SMART WMS?** The system allows for extensive customizations, but I find that RFS could benefit from deeper financial integration with NetSuite. Additionally, whenever there are bundle updates, the process often demands multiple reconnections, making it easy to overlook a necessary form. **What problems is RF- SMART WMS solving and how is that benefiting you?** RFS enables us to maintain inventory accuracy at 99.99% each quarter, and its labeling integration automates two distinct labeling requirements that we have as a biotech company. **Official Response from Breanna Carey:** > Hi Shana, Thank you for taking the time to share your experience with RF-SMART WMS! We're thrilled to hear that our automated cycle counts have been a time saver and that our label integration has been valuable! It's great to hear that RF-SMART is helping you maintain 99.99% inventory accuracy each quarter and that our support team has been responsive in keeping your operations running smoothly. Thanks for being a valued RF-SMART partner! Best, Breanna RF-SMART ### 8. Streamlined Inventory Management with Real-Time Accuracy **Rating:** 5.0/5.0 stars **Reviewed by:** Liz R. **Reviewed Date:** November 25, 2025 **What do you like best about RF- SMART WMS?** I appreciate RF-SMART WMS for providing real-time visibility into our inventory, which prevents us from having to chase down elusive stock items, as everything is readily accessible at our fingertips. This capability ensures the accuracy of our order fulfillment by keeping track of inventory locations and confirms that the correct products are shipped to our customers. RF-SMART WMS also brings a sense of structure to our team operations. Additionally, I value how the software supports scalability, which is crucial for our growth. The scan-based pick validation, along with images on handheld devices, ensures order accuracy every time, which is an invaluable feature for our warehouse operations. I particularly enjoy working with our RF-SMART partners now, providing us with a supportive and pleasant collaboration experience. **What do you dislike about RF- SMART WMS?** I find the setup of features in RF-SMART WMS to often feel clunky or confusing, especially for new users. **What problems is RF- SMART WMS solving and how is that benefiting you?** I use RF-SMART WMS to efficiently manage warehouse operations from inventory tracking to order accuracy, reducing errors and chasing mystery inventory. **Official Response from Breanna Carey:** > Hi Liz! We're glad to hear RF-SMART WMS is delivering real-time inventory visibility and order accuracy for your team! The scan-based pick validation with images is something many of our customers rely on for eliminating errors and we're happy to hear it's making a real difference for you too. Happy to hear that the system continues to support your growth and bring structure to your warehouse operations. Thanks for the kind words about our partnership. Working with your team has been a pleasure and we really appreciate the strong partnership! Thank you for being such a collaborative and engaged team. Best, Breanna NetSuite Customer Education Specialist RF-SMART ### 9. Easy to Use with Excellent Support, Needs Real-Time Tracking Enhancements **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel H. **Reviewed Date:** November 25, 2025 **What do you like best about RF- SMART WMS?** I find RF-SMART WMS to be a functional and easy-to-use platform that seamlessly integrates with Netsuite. The interface meets expectations and facilitates various inventory actions such as receiving, shipping, manufacturing, and cycle counting, making these processes straightforward for my team. I am particularly impressed with the support partners, who are always readily available and eager to assist whenever needed. The product stands out for its simplicity and ease of use, which compensates for any lacking dynamic functionalities in an ever-evolving inventory landscape. **What do you dislike about RF- SMART WMS?** I find it challenging that RF- SMART WMS does not keep track of real-time inventory movements, which can interfere or overlap with other users' functions. This issue requires extra monitoring of data and triage of errors in transaction processing. Ideally, the system should track all inventory movements impacting any transaction. Additionally, I'm not pleased with the cost structure, as RF- SMART WMS charges for all enhancements and customizations beyond the standard functions, which can add up and limit the utilization of all features. **What problems is RF- SMART WMS solving and how is that benefiting you?** I use RF- SMART WMS to streamline warehouse inventory management with its ease of use and reliable support. However, it needs better real-time tracking of inventory movements and charges for enhancements. ### 10. Transforms Warehouse Operations with Seamless NetSuite Integration **Rating:** 4.5/5.0 stars **Reviewed by:** john M. **Reviewed Date:** November 25, 2025 **What do you like best about RF- SMART WMS?** I appreciate RF-SMART WMS for its transformative impact on our warehouse operations. The real-time visibility feature ensures that our inventory data is always accurate, enabling us to make faster decisions and improve efficiency. The system's accuracy and error reduction capabilities, along with the ability to trace our inventory, greatly enhance traceability and compliance. I value its efficiency in picking, which guides our team through optimized routes, reducing errors and boosting throughput, especially during high-pressure shifts. The integration with NetSuite is seamless, eliminating duplicate data entry and helping us maintain a single source of truth, saving time and reducing complexity. Ease of use is a major advantage; its intuitive interface minimizes training time and keeps our team productive. Additionally, the setup process was straightforward, and the support team, particularly in the UK, was immensely helpful, making the initial investment of time worthwhile. Overall, RF-SMART WMS is a critical tool for improving accuracy, speed, and operational control, making it a fantastic partner in enhancing our business processes. **What do you dislike about RF- SMART WMS?** I find the integration with PowerBI and reporting capabilities to be lacking. This area could be improved to support better data analysis and visualization, as I rely on these tools for comprehensive reporting. **What problems is RF- SMART WMS solving and how is that benefiting you?** I use RF-SMART WMS for real-time inventory management, improving warehouse operations with accurate data, efficient picking, NetSuite integration, and traceability, boosting compliance and quality control. **Official Response from Breanna Carey:** > Hi John, Thanks for the comprehensive feedback about your experience with RF-SMART WMS! We're glad the system has transformed your warehouse operations with real-time inventory visibility and optimized picking routes that help during high-pressure shifts. Happy to hear that the seamless NetSuite integration is eliminating duplicate data entry as well. We're also pleased to hear our UK support team made the setup process smooth and worthwhile. Your feedback about reporting capabilities is noted and we appreciate you flagging that area. Thank you for being a strong partner and for the kind words about how RF-SMART is supporting your operations! Best, Breanna NetSuite Customer Education Specialist RF-SMART ### 11. Seamless NetSuite Integration and Real-Time Inventory Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Bradd E. | IT Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2025 **What do you like best about RF- SMART WMS?** RF-SMART works nicely for Sara Lee Frozen Bakery given its integration with our ERP system, NetSuite. It is a strong tool with reporting real-time inventory and production processing. RF-SMART has been a reliable and effective mobility solution for supporting real-time inventory control and production execution. The platform performs well in scan-based transactions at the point of work, which reduces manual entry, improves traceability, and strengthens inventory accuracy when processes are followed as designed. **What do you dislike about RF- SMART WMS?** As an organization, we here at Sara Lee are very customized. This means we have several variations of RF-SMART's base functions. These customizations can be quite involved. We would like to be less reliant on these customizations and operate core functionality as part of the base package with RF-SMART. **What problems is RF- SMART WMS solving and how is that benefiting you?** A big thing that RF-SMART helps our company with is replacing paper and keyboard entry with guided scans, reducing touchpoints and catching mistakes before they post. It also helps us address inefficient warehouse processes by providing scan-driven process flows that speed execution and improve labor productivity. **Official Response from Breanna Carey:** > Hi Bradd, Thanks for sharing your experience with RF-SMART at Sara Lee Frozen Bakery! We're glad to hear the NetSuite integration and real-time inventory reporting are supporting your production operations effectively. We appreciate you noting the customization complexity - it's always a balance supporting unique operational requirements while maintaining a scalable platform. We're glad the system is delivering strong traceability, accuracy, and labor productivity improvements across your warehouse and production processes. Thanks so much for being a long-term partner and for the thoughtful feedback! Best, Breanna NetSuite Customer Education Specialist RF-SMART ### 12. Effective Error Reduction with User-Friendly UI **Rating:** 5.0/5.0 stars **Reviewed by:** PuyuRicky L. **Reviewed Date:** November 22, 2025 **What do you like best about RF- SMART WMS?** I really like RF-SMART WMS for its clear and simple user interface, which makes it very easy to understand and use. The ability to log in and start scanning without the need to use a keyboard or mouse is extremely convenient and streamlines our workflow significantly. Additionally, RF-SMART WMS has boosted our capacities and reduced human errors in our processes, which is invaluable to our operations. The implementation process was smooth and efficient, with all our meetings being clear and productive, making it easy to get our team up and running without any hitches. Furthermore, its compatibility with Netsuite is a great feature, allowing for seamless integration with our existing systems. Overall, the software provides a seamless experience that enhances our efficiency and accuracy in managing warehouse tasks. **What do you dislike about RF- SMART WMS?** There is nothing I dislike it. **What problems is RF- SMART WMS solving and how is that benefiting you?** I use RF- SMART WMS to boost packing efficiency, reducing human error, and appreciate its simple, clear UI that requires minimal setup to operate seamlessly. **Official Response from Breanna Carey:** > Hi Ricky, We're glad to hear RF-SMART WMS is delivering on ease of use and error reduction for your team! It’s great to know the solution's intuitive interface, scan-focused workflows, and seamless NetSuite integration have made such a positive impact on your operations. It's also great to hear the implementation went smoothly with clear, productive meetings. Getting teams up and running efficiently is always our goal! Thanks for taking the time to give us positive feedback and for being a valued partner! Best, Breanna NetSuite Customer Education Specialist RF-SMART ### 13. Comprehensive System, Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Raul V. **Reviewed Date:** November 11, 2025 **What do you like best about RF- SMART WMS?** I truly appreciate RF- SMART WMS because it covers every aspect of the fulfillment stage, from picking to shipping, under just one system. This allows us to avoid the complexity and potential issues associated with integrating multiple systems. The ability to tailor the system to our specific business needs and the detailed features it offers are invaluable. Additionally, the RF- SMART team stands out for their readiness to assist and proactive approach, making the experience feel like a real partnership. Their support was particularly helpful during the implementation, making the initial setup relatively easy. I also enjoy how smoothly RF- SMART WMS integrates with other tools and software we use, such as scanners, printers, and Netsuite, as well as their own RF-Smart Shipping software. This seamless integration is a significant advantage. Overall, I have a very positive experience with the system and I am very likely to recommend it. **What do you dislike about RF- SMART WMS?** Some parts might not be as intuitive for some of our users from the get go. **What problems is RF- SMART WMS solving and how is that benefiting you?** I use RF-SMART WMS for comprehensive management during the fulfillment stage, from picking to shipping. It integrates smoothly with other systems like NetSuite, avoiding integration issues and providing detailed customization to meet business needs. **Official Response from Breanna Carey:** > Hi Raul, We're glad to hear RF-SMART WMS is covering your entire fulfillment process in one system! Avoiding the complexity of multiple integrations is our goal, and the smooth connectivity with NetSuite, RF-SMART Shipping, and your warehouse hardware makes a real difference. It's great to hear our team provided strong support during implementation and that the partnership approach is working well. Your point about intuitiveness for some users is noted - we're always looking at ways to improve the initial learning curve. Thanks for the positive feedback and for being a valued partner! Best, Breanna NetSuite Customer Education Specialist RF-SMART ### 14. Flexible, Easy-to-Use WMS with Room for Cycle Counting Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Jared R. **Reviewed Date:** November 11, 2025 **What do you like best about RF- SMART WMS?** I like that RF-SMART WMS provides outstanding flexibility and ease of use for end users, making it a valuable tool in our warehouse operations. Despite the complexity of our business, the setup process was made as smooth as possible thanks to the support team, highlighting the company’s commitment to customer service. Additionally, the system effectively addresses inventory problems through comprehensive traceability of transactions, ensuring our operations are seamlessly managed and discrepancies are minimized. These attributes make me confident in recommending RF-SMART WMS to others, evident by my high likelihood to recommend it to friends or colleagues. **What do you dislike about RF- SMART WMS?** I find the Cycle Counting feature in RF-SMART WMS could be improved. Additionally, the initial setup wasn't the easiest due to the complexity of our business, even though the team tried to make it as smooth as possible. **What problems is RF- SMART WMS solving and how is that benefiting you?** RF- SMART WMS provides traceability that solves inventory problems, offering flexibility and ease of use for end users. **Official Response from Breanna Carey:** > Hi Jared, Thanks for taking the time to share your experience! We’re glad RF-SMART’s flexibility and traceability are helping streamline your warehouse operations, and that our support team made setup as smooth as possible. We also appreciate your feedback on Cycle Counting as it helps us keep improving! Thank you for the positive feedback and for being a valued partner! Best, Breanna NetSuite Customer Education Specialist RF-SMART ### 15. RF-Smart Transformed Our Inventory Management **Rating:** 5.0/5.0 stars **Reviewed by:** Emilie B. | Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about RF- SMART WMS?** RF-Smart drastically improved our inventory management. **What do you dislike about RF- SMART WMS?** We were struggling with alternate bin picks, but our account manager was able to provide us with a custom report (at no cost) that solved this challenge for us. Thanks Ryann & Brooke! **What problems is RF- SMART WMS solving and how is that benefiting you?** Inventory management. We went from own and paper to binned inventory. ### 16. Attentive Account Management and Outstanding Support from RFSmart **Rating:** 5.0/5.0 stars **Reviewed by:** Justin H. | Attractions Host, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about RF- SMART WMS?** The support we receive from our account manager and how attentive each person at RFSmart is **What do you dislike about RF- SMART WMS?** We haven’t had any issues related to RFSmart **What problems is RF- SMART WMS solving and how is that benefiting you?** We are seeing huge benefits with inventory accuracy with how easy cycle counts are. Pulling orders is also very easy ### 17. Manage Your Distribution Center with Ease **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2025 **What do you like best about RF- SMART WMS?** I can manage the whole distribution center process withing the palm of my hand. I can seamlessly transition from one function to another increasing workload efficiency. **What do you dislike about RF- SMART WMS?** Depending on the levels of what I want the system to do it can get pretty pricy. **What problems is RF- SMART WMS solving and how is that benefiting you?** We have recently transitioned our distribution center to a binned system to increase our roll to an on-line presents for pick and pack to increase company profits. RF-Smart WMS has given us the ability to make the move less painful through live support and help set up of the systems we need to be success. We are already showing a 30% increase in employee productivity in six month and are excited to see year end financials when available. **Official Response from Breanna Carey:** > Hi there! Thanks for sharing your experience with RF-SMART! We love hearing that the ability to manage your entire distribution center from a handheld device has made such a difference, and that the seamless workflow transitions are driving efficiency gains. A 30% increase in employee productivity in just six months is incredible and we're excited to see your continued success with your recent transitions! Thanks for being a valued RF-SMART partner! Best, Breanna RF-SMART ### 18. Lightning-Fast and Effortlessly Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Shane Y. | Warehouse Team Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about RF- SMART WMS?** Speed of processing. Easy to navigate. Excellent support. **What do you dislike about RF- SMART WMS?** More how to videos could be helpful. not a dislike more an improvement **What problems is RF- SMART WMS solving and how is that benefiting you?** Helped in preparing for stocktakes (the company has struggled in the past to perform accurate stocktakes). Benefiting by enabling an organized approach in preparation of the warehouse for stocktakes, Bin locations and bin grouping. Training from your organization to assist in process to conduct activity accurately has also benefited. **Official Response from Breanna Carey:** > Hi Shane, Thank you for taking the time to share your experience with RF-SMART WMS! We're thrilled to hear that the speed, easy navigation, and excellent support have made an impact for your team. It's wonderful to know that RF-SMART has helped you take an organized approach to stocktake preparation and that our training has supported you in conducting these activities more accurately! Thanks for being a valued RF-SMART partner! Best, Breanna Marketing Specialist RF-SMART ### 19. Great UI, Easy Integration, and Truly Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** David J. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about RF- SMART WMS?** Great UI with easy integration and implementation. The support team is also great and very helpful. **What do you dislike about RF- SMART WMS?** There’s nothing to dislike. It works well and meets all of our needs. **What problems is RF- SMART WMS solving and how is that benefiting you?** It helps simplify pick/pack and order selection, and it optimizes our workflow. ### 20. Thorough Development Process with RF Smart WMS **Rating:** 4.0/5.0 stars **Reviewed by:** David L. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about RF- SMART WMS?** We are in the process of developing and implementing RF Smart WMS. Development process has been very thorough. **What do you dislike about RF- SMART WMS?** Have not found a downside. So far the process has been very good. **What problems is RF- SMART WMS solving and how is that benefiting you?** Solving the problem of NetSuite integration ### 21. User-Friendly and Continuously Improving with Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** YItz y. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about RF- SMART WMS?** It's easy to use, the sales and technical staff are knowledgeable and helpful. The updates from RF-Smart, instead of just being more stupid UX/UI changes are actually useful products and modules, clearly based off taking customer feedback very seriously **What do you dislike about RF- SMART WMS?** I just wish there was more I could do to modify it myself in certain small ways **What problems is RF- SMART WMS solving and how is that benefiting you?** I don't think we could maintain proper inventory or warehouse control without a good solid WMS. With RF-Smart, we can track inventory, warehouse tasks, etc and automatic label printing **Official Response from Breanna Carey:** > Hi Yitz, Thank you for the positive feedback! We're glad RF-SMART WMS is easy to use and that our sales and technical teams have been helpful. It's great to hear the updates are hitting the mark as we take customer feedback very seriously when prioritizing new products and modules! Your point about wanting more self-service modification capability is noted. We appreciate you sharing that, and we're glad the system is supporting your inventory control, warehouse tasks, and label printing effectively. Thank you for being a valued partner! Best, Breanna NetSuite Customer Education Specialist RF-SMART ### 22. The best WMS in the game with even better teams. **Rating:** 5.0/5.0 stars **Reviewed by:** Scott M. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2025 **What do you like best about RF- SMART WMS?** I find that the robust configurations, deep knowledge base, and CRAZY friendly and supportive staff make it a premium software in my stack. I've never worked with an easier tool to implement, with better support in house. **What do you dislike about RF- SMART WMS?** Not much honestly. I wish we could include non-inventory items in pick plans **What problems is RF- SMART WMS solving and how is that benefiting you?** Virtually all problems relating to our warehousing solutions. RF-Smart is such a great tool. It gives us accuracy, trust in our data, and automation and expediting of arduous, manual work. **Official Response from Breanna Carey:** > Hi Scott, Thanks for the awesome feedback! We're glad the configurations, knowledge base, and support team are making RF-SMART a valuable part of your stack. Hearing that implementation and ongoing support have been smooth is exactly what we aim for. Your point about including non-inventory items in pick plans is good feedback - we appreciate you sharing that. It's great to hear our WMS is making your workflows easier, more accurate, and less manual. Thanks for being a valued partner! Best, Breanna NetSuite Customer Education Specialist RF-SMART ### 23. Easy to Use with Smooth NetSuite Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Julia N. | Front Line Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about RF- SMART WMS?** It’s easy to use, and the integration with NetSuite works well. **What do you dislike about RF- SMART WMS?** I’d like a way to breakdown pallets and label easily **What problems is RF- SMART WMS solving and how is that benefiting you?** Quickly perform operations within NetSuite on a handheld and scan validation ### 24. No More Hide-and-Seek: RF-SMART for the Win! **Rating:** 4.5/5.0 stars **Reviewed by:** David R. | Vice President, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about RF- SMART WMS?** What do I like best about RF-SMART WMS? It’s basically my warehouse BFF. Always there when I need it, never complains, and somehow knows where everything is—even when I don’t. If only it could make coffee too! **What do you dislike about RF- SMART WMS?** What do I dislike? My wallet cried a little at first. But then RF-SMART started saving time, reducing errors, and basically paying for itself. So now my wallet and I are back on speaking terms. **What problems is RF- SMART WMS solving and how is that benefiting you?** Before RF-SMART, my warehouse looked like a reality show called Storage Wars. Now? Orders go out faster, mistakes are down, and I sleep better knowing everything’s where it should be. **Official Response from Breanna Carey:** > Hi David, Thanks so much for this awesome review😄. We’re so glad that RF-SMART is bringing real-time visibility, faster fulfillment, and fewer errors to your operation - and helping you sleep a little better at night. We love hearing that the ROI quickly spoke for itself. Thanks for trusting RF-SMART to be your “warehouse BFF” and thank you for being a valued partner! Best, Breanna RF-SMART ### 25. RF smart’s Help Feature Is Incredibly Useful **Rating:** 5.0/5.0 stars **Reviewed by:** Heather H. | Financial Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about RF- SMART WMS?** The most helpful thing about RF smart is the help feature. **What do you dislike about RF- SMART WMS?** No downside with RF smart. It is very easy to use. **What problems is RF- SMART WMS solving and how is that benefiting you?** Inventory management and wms ### 26. Native ERP Integration, Powerful LPN, and a Smooth Transition **Rating:** 5.0/5.0 stars **Reviewed by:** Bunny . | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about RF- SMART WMS?** Built natively withon the ERP Powerfull LPN Smooth transition. **What do you dislike about RF- SMART WMS?** Rigid configuration High Price point Gaps in automation **What problems is RF- SMART WMS solving and how is that benefiting you?** Zero data lag Reduced Audits System guided validation ### 27. Smoothly integration with NetSuite, Everything Running as Expected **Rating:** 3.5/5.0 stars **Reviewed by:** Pedro G. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about RF- SMART WMS?** The availability that is work in conjunction with netsuite **What do you dislike about RF- SMART WMS?** Nothing to add yet—everything is working as expected. **What problems is RF- SMART WMS solving and how is that benefiting you?** It speeds up the process in our environment. ### 28. By Far the Best Inventory Control Tool for NetSuite **Rating:** 5.0/5.0 stars **Reviewed by:** Dante C. | Inventory Control, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2026 **What do you like best about RF- SMART WMS?** Great implementation and support teams, and an inventory counting tool that’s easy to use. **What do you dislike about RF- SMART WMS?** I don’t have anything I would consider a dislike, but there are a few areas that could be improved. It would be great if RF-Smart could clearly list the NetSuite credentials required for specific functions, as that would make implementation even easier and more straightforward. **What problems is RF- SMART WMS solving and how is that benefiting you?** RF-SMART WMS provides the best inventory counting tool for us to conduct physical counts, replacing our pen-and-paper method. **Official Response from Breanna Carey:** > Hi Dante, Thank you so much for taking the time to share your experience with RF-SMART WMS! We’re so happy to hear that our implementation and support teams have made a strong impression and that our inventory counting tools have helped simplify your physical counts. Thanks for being a valued RF-SMART partner we truly appreciate your support! Best, Breanna RF-SMART ### 29. Effortless Training and User-Friendly Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about RF- SMART WMS?** Simple to use. Makes training new employees straight forward and software is user friendly. **What do you dislike about RF- SMART WMS?** Lacks the ability to customize user interface based on customer/business needs. Would be nice if there were different options for different types of businesses to customize around their needs - views/filters/etc. **What problems is RF- SMART WMS solving and how is that benefiting you?** We are working with RF Smart to implement several functions to improve efficiency for a few different processes. Mobile Dimensioning should save us 85% of our current labor spent on putting in item dimensions by hand. We are also working on improving or current process to replenish our preferred pick bins. **Official Response from Breanna Carey:** > Hi there! Thank you for your review! We're happy to hear that RF-SMART's ease of use makes training new employees straightforward. It's exciting to hear about your progress with Mobile Dimensioning and pick bin replenishment! We're glad to be part of improving your operational efficiency. Thank you for being a valued partner! Best, Breanna NetSuite Customer Education Specialist RF-SMART ### 30. Streamlined Warehouse Operations with Seamless NetSuite Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Tom L. | Vice President of Operatoins, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about RF- SMART WMS?** RF Smart functionality covers the majority of our warehouse operations and the integration with our ERP (NetSuite) streamlines our internal processes. **What do you dislike about RF- SMART WMS?** Can be cumbersome to add specific functionality to new warehouse personnel. **What problems is RF- SMART WMS solving and how is that benefiting you?** RF Smart provides great visibility of internal transactions which allows for better tracking of performance and metrics **Official Response from Breanna Carey:** > Hi Tom, Thank you for the review! We’re glad RF-SMART is helping streamline internal processes. It’s also great to hear the visibility into transactions is supporting stronger performance tracking and metrics. We look forward to continuing to support your warehouse operations! Thank you for being a valued partner! Best, Breanna RF-SMART ### 31. Efficient Inventory Management with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Chad L. **Reviewed Date:** December 11, 2025 **What do you like best about RF- SMART WMS?** I really like the cycle counting and the scanning of labels with RF- SMART WMS. The MFG module is also something I find valuable. The initial setup was very easy, which was a pleasant surprise. I use it for inventory control, and it nicely solves issues like labeling, reporting, and transferring material from Bin to Bin. **What do you dislike about RF- SMART WMS?** Nothing **What problems is RF- SMART WMS solving and how is that benefiting you?** I use RF- SMART WMS for inventory control, solving problems with labeling, reporting, and transferring materials from bin to bin. **Official Response from Breanna Carey:** > Hi Chad, Thank you for taking the time to share your experience with RF-SMART WMS and for the kind words! We're happy to hear that our cycle counting and label scanning have been working well for you and that you're finding great value in the MFG module. We're excited to hear that the initial setup was easy and that RF-SMART is helping you streamline inventory control, labeling, reporting, and bin-to-bin transfers. Thanks again for the review and for being a valued RF-SMART partner! Best, Breanna RF-SMART ### 32. Streamlined Stock Management, Needs Better Transfer Options **Rating:** 5.0/5.0 stars **Reviewed by:** Randy K. **Reviewed Date:** December 09, 2025 **What do you like best about RF- SMART WMS?** I really appreciate how RF- SMART WMS has made NetSuite more scanner-friendly. I like the stock count options and how easy it is to make the adjustments after reviewing. Once set up, it is very user-friendly to use. **What do you dislike about RF- SMART WMS?** I don't like that there are no options to use transfer orders for LPs and tracking shipping cost in RF- SMART WMS. **What problems is RF- SMART WMS solving and how is that benefiting you?** RF- SMART WMS makes NetSuite more scanner-friendly. I use it for bins transferring, receiving, and completing work orders. **Official Response from Breanna Carey:** > Hi Randy, It's so great to hear that RF-SMART has made NetSuite more scanner-friendly for your daily operations. We're so glad that our stock count features and adjustment workflows are making your life easier with bin transfers, receiving, and work orders. Thanks for taking the time to give us your feedback and thank you for being a valued partner! Best, Breanna Customer Education Marketing RF-SMART ### 33. Effortless Inventory Management and Seamless NetSuite Sync **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about RF- SMART WMS?** We love the ease of use with the scanners to manage our inventory and the ease of syncing it with NetSuite. **What do you dislike about RF- SMART WMS?** Updates are not communicated well with us and support often cannot address our issues or concerns when we have problems. **What problems is RF- SMART WMS solving and how is that benefiting you?** RF-Smart solved our inventory management by allowing us to integrate scanners. This has streamlined our receiving and picking, packing operations. It has also been so beneficial with our cycle counting and year end count. **Official Response from Breanna Carey:** > Hi there! Thank you for your review! We're happy to hear RF-SMART has streamlined your receiving, picking, packing, and counting operations! It's wonderful that the scanner integration synced to NetSuite is making such a positive impact on your inventory management. Thank you for being a valued partner! Best, Breanna RF-SMART ### 34. Exceptional Support and Process Streamlining with RF-SMART **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about RF- SMART WMS?** The team at RF-SMART has not only helped us streamline our processes in the warehouse but also helped us navigate a poor NetSuite implementation that previously left us unable to use either platform. They understand our situations and provide practical guidance. Our team uses the system every day as they fulfill orders, it reduces errors and simplifies the inventory process. **What do you dislike about RF- SMART WMS?** This isn't a dislike, just an observation. They are somewhat dependent on the customer using NetSuite in my understanding. **What problems is RF- SMART WMS solving and how is that benefiting you?** RF-SMART has helped solve issues around manual data entry and the errors the come from it. We've been able to decrease cycle times now have better real-time visibility into accurate inventory. **Official Response from Breanna Carey:** > Hi there! Thank you for sharing your review! It means so much to hear that our team helped turn around that challenging NetSuite implementation. We're happy to hear that your warehouse team is using RF-SMART daily and seeing real results with fewer errors, faster cycle times, and better inventory visibility. Thanks for being a valued partner! Best, Breanna Customer Education Marketing RF-SMART ### 35. Purchasing Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Farming | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about RF- SMART WMS?** The ease of use and ability to scan in our transactions. **What do you dislike about RF- SMART WMS?** There isn’t anything that I don’t like about using RF-SMART **What problems is RF- SMART WMS solving and how is that benefiting you?** Tracking Inventory balances and locations in real time ### 36. User-Friendly, But Printer Connectivity Needs Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about RF- SMART WMS?** Its a very user friendly system. That in turn makes it an easy system to train new employeeson. **What do you dislike about RF- SMART WMS?** It doesnt connect to the label printers. It just randomly stops working and trying to get the 2 to reconnect is a nightmare. **What problems is RF- SMART WMS solving and how is that benefiting you?** We have made the switch to LP's and that has made the warehouse more efficient and time saving. Still learning the whole process but I'm positive for more future benefits. **Official Response from Charlie Mayer:** > Hi there, Thanks for sharing your experience. We're glad RF-SMART is user-friendly and making training easy, and that the LP transition is improving warehouse efficiency. Thanks for sharing your feedback as well. We'll be reaching out to see what additional support we can provide. We appreciate your patience and are here to support you as you continue implementing the system. Best regards, Charlie Mayer Director of Support RF-SMART ### 37. Seamless Integration with Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** nicholas m. **Reviewed Date:** December 08, 2025 **What do you like best about RF- SMART WMS?** I like RF-SMART WMS for its seamless integration with our ERP. The pick task feature, which allows us to waive orders, is crucial. Also, the initial setup was straightforward. **What do you dislike about RF- SMART WMS?** I think RF-SMART WMS could improve on advanced features for WMS. Also, KPI recording is something that I feel could be better. **What problems is RF- SMART WMS solving and how is that benefiting you?** RF- SMART WMS provides real-time integration with our ERP and its seamless integration helps us manage warehousing efficiently. ### 38. User-Friendly and Flexible Customization Across Menus **Rating:** 4.5/5.0 stars **Reviewed by:** Maxeem G. | Finance and Technology Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2026 **What do you like best about RF- SMART WMS?** User friendly, Flexibility in customizing different functions in different menus **What do you dislike about RF- SMART WMS?** Customization is so expensive which create difficulties in dealing with different business needs **What problems is RF- SMART WMS solving and how is that benefiting you?** Time efficiency is great, team members has less manual work to do ### 39. Excellent Communication and a Great Team to Work With **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about RF- SMART WMS?** Communication, Excellent teams to work with **What do you dislike about RF- SMART WMS?** Customizations needing to be done on a lot of things **What problems is RF- SMART WMS solving and how is that benefiting you?** Automation efforts. Better efficiencies ### 40. Outstanding Support and Constant Innovation **Rating:** 5.0/5.0 stars **Reviewed by:** Chris M. | Director of Distribution, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about RF- SMART WMS?** The support team is top notch. Ease of use and always innovating with new features. **What do you dislike about RF- SMART WMS?** Sometimes invoicing/quoting can be confusing **What problems is RF- SMART WMS solving and how is that benefiting you?** Stock count hybrid allows counts while in production. **Official Response from Breanna Carey:** > Hi Chris, Thank you for the positive feedback! We're glad our support team and the ease of use are working well for you. It's great to hear that the stock count hybrid capability allowing counts during production is benefiting your operations, too. Thanks again for taking the time to give us a review and for being a valued partner! Best, Breanna NetSuite Customer Education Specialist RF-SMART ### 41. Keeps Inventory Organized, But Can Be Slow at Times **Rating:** 3.5/5.0 stars **Reviewed by:** Alondra I. | Material Handler, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about RF- SMART WMS?** This tool helps us keep our inventory well organized and ensures that our counts are always up to date. **What do you dislike about RF- SMART WMS?** One thing I don't like about RF is that it occasionally takes a long time to load and sometimes crashes. **What problems is RF- SMART WMS solving and how is that benefiting you?** RF addressed the challenge we faced in managing inventory, making it much easier to keep track of stock. **Official Response from Charlie Mayer:** > Hi Alondra, Thanks for sharing your feedback on RF-SMART. We're glad the system is helping keep your inventory organized and your counts up to date. We appreciate your feedback as well. We'd like to look into what you're experiencing to see if there are any optimizations we can make. We'll reach out separately. Thanks for being a valued partner. Best regards, Charlie Mayer Director of Support ### 42. Great Netsuite Integration, But High Cost and Customization Needed **Rating:** 3.0/5.0 stars **Reviewed by:** Giovanni G. | Engineering Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about RF- SMART WMS?** Connectivity to Netsuite and ability to integrate workflows with the ERP **What do you dislike about RF- SMART WMS?** Expensive and not enough functionality out of the box, that requires customizations or custom development **What problems is RF- SMART WMS solving and how is that benefiting you?** Inventory control and management of product when it comes to expiration, lots. Printing inventory labels and barcodes for product identification. Management of product through life cycle (i.e. inventory to work order allocation to shipping) **Official Response from Charlie Mayer:** > Hi Giovanni, Thanks for sharing your experience with RF-SMART WMS. We're glad the NetSuite connectivity and ERP workflow integration are working well for your inventory control, lot management, and product lifecycle tracking needs. We appreciate your feedback about customization and costs. Thanks for being a valued partner. Best regards, Charlie Mayer Director of Support ### 43. Reliable WMS with Picture Upload Feature **Rating:** 4.0/5.0 stars **Reviewed by:** FRANKIE S. **Reviewed Date:** December 09, 2025 **What do you like best about RF- SMART WMS?** I guess the fact that you can upload pictures is a plus. The initial setup seemed to go really well for us. We use it with NetSuite. **What do you dislike about RF- SMART WMS?** nothing **What problems is RF- SMART WMS solving and how is that benefiting you?** I use RF-SMART WMS to pick, pack, and ship materials. It helps us track and manage orders. **Official Response from Breanna Carey:** > Hi Frankie! We're glad to hear that RF-SMART is helping streamline your picking, packing, and shipping operations within NetSuite. Thanks for being a valued partner! Best, Breanna NetSuite Customer Education Specialist RF-SMART ### 44. Excellent Inventory Reporting and Process Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about RF- SMART WMS?** It is very good at reporting inventory and the historics of that inventory. This helps reduce confusion and allows visibility on where improvements in our processes can be made. **What do you dislike about RF- SMART WMS?** There is a bit of a learning curve and the NetSuite interface isn't the as user friendly as it could be given that most of the people that use RF-Smart are not in the tech industry, they are warehouse blue collar people. **What problems is RF- SMART WMS solving and how is that benefiting you?** Keeps us on top of our inventory better **Official Response from Breanna Carey:** > Hi there! Thanks for your review! We're glad to hear that RF-SMART's inventory reporting and historical tracking are helping you identify process improvements and stay on top of your inventory. If there's anything we can do to support your team, please reach out anytime. Thank you for being a valued partner! Best, Breanna NetSuite Customer Education Specialist RF-SMART ### 45. Easy Part Tracking, But Role Management Could Improve **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about RF- SMART WMS?** Easy tracking per part. easy to find said part and tracking down an issue **What do you dislike about RF- SMART WMS?** too many different roles. Every role has something different to it, so need like 3 roles just to operate **What problems is RF- SMART WMS solving and how is that benefiting you?** better tracking of daily inventory **Official Response from Charlie Mayer:** > Hi there, Thanks for the feedback on RF-SMART! We're glad the part tracking and daily inventory management are working well for your team. We appreciate you mentioning the role configuration complexity. If you'd like to review your current setup to see if there are ways to streamline it for your operations, our team would be happy to help. Thanks for being a valued partner. Best regards, Charlie Mayer Director of Support ### 46. Effortless Inventory Tracking for Shipping Teams **Rating:** 4.0/5.0 stars **Reviewed by:** Daisy F. | Director of Shipping & logistics, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about RF- SMART WMS?** Easy tracking for inventory and shipping departments **What do you dislike about RF- SMART WMS?** When changes have been done, you need to refresh RF smart in order for it to catch the changes. **What problems is RF- SMART WMS solving and how is that benefiting you?** Its helping control inventory tracking in more than one department. **Official Response from Breanna Carey:** > Hi Daisy, Thank you for your review! We're happy to hear that RF-SMART is making inventory tracking effortless for your shipping and inventory teams across multiple departments. Increased inventory visibility is exactly what we aim to deliver so it's great knowing that your team is getting that benefit. Thanks for being a valued partner! Best, Breanna RF-SMART ### 47. Intuitive Design That Puts Users First **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about RF- SMART WMS?** designed with the user in mind! the system allows the basic and necessary function to work intuitively **What do you dislike about RF- SMART WMS?** the printing function is cumbersom, and hard to configure. A Lot of work upfront **What problems is RF- SMART WMS solving and how is that benefiting you?** RF Smart helped us digistizing our warehouse and modernize our operations overall. We did not have handheld devices and therefore no ability to perform live transactions. Receiving, move, cycle count and work order picking are the main problem that were solved. **Official Response from Breanna Carey:** > Hi there! Thank you for taking the time to share your feedback! We're glad to hear that the intuitive, user-friendly design has been working well for your team. It's great knowing that RF-SMART enabled you to digitize and modernize your warehouse operations with live transaction capabilities to receiving, moves, cycle counts, and work order picking. Thank you for being a valued RF-SMART partner! Best, Breanna RF-SMART ### 48. Seamless NetSuite Integration and Customization, Pick Planner Shines **Rating:** 4.0/5.0 stars **Reviewed by:** Tristan R. | IT project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2025 **What do you like best about RF- SMART WMS?** Integrated with NetSuite. Being able to customise records. Token users and Easy management. Pick planner is crown jewel. **What do you dislike about RF- SMART WMS?** Costly to customise functions. Limited by NetSuite Architecture. **What problems is RF- SMART WMS solving and how is that benefiting you?** Pick planner mainly. **Official Response from Breanna Carey:** > Hi Tristan, Thank you for taking the time to share your feedback! It's so great to hear that our NetSuite integration, customizable records, and token user management have been valuable for your operations. It's wonderful to know that Pick Planner has been a game-changer for your team (and we love hearing it called the "crown jewel")! Thanks for being a valued RF-SMART partner! Best, Breanna RF-SMART ### 49. Fast and User-Friendly, But Connectivity Issues Hold It Back **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2025 **What do you like best about RF- SMART WMS?** Fast and accurate, easy to use. User friendly **What do you dislike about RF- SMART WMS?** Disconnection from internet, label printer is faulty at times and doesn't work. **What problems is RF- SMART WMS solving and how is that benefiting you?** LP process is helping with transferring and keeping inventory more accurate. **Official Response from Charlie Mayer:** > Hi there, Thanks for the feedback on RF-SMART. We're glad the system is fast, accurate, and user-friendly for your team, and that the LP process is helping with inventory accuracy and transfers. We appreciate you flagging the printer feedback. We'll reach out separately to see if there are any additional steps we can take to improve your experience. Thanks for being a valued partner. Best regards, Charlie Mayer Director of Support ### 50. Effortless to Use and Intuitive Interfac **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about RF- SMART WMS?** The RF Smart scanner is very easy to use, and I found it simple to understand how its basic layout works. Navigating the interface is straightforward, making it accessible even for those new to the device. **What do you dislike about RF- SMART WMS?** Nothing that I dislike about the RF-Smart. **What problems is RF- SMART WMS solving and how is that benefiting you?** Transferring inventory in MRP is much more efficient than recording it manually in an Excel database. This approach helps maintain inventory accuracy. **Official Response from Breanna Carey:** > Hi there! It's great to hear that you're finding RF-SMART easy to use and that intuitive interface makes it easy for new users to get up and running quickly! We're glad that transitioning from manual Excel tracking to RF-SMART has made your inventory transfers more efficient while improving accuracy. Thanks for sharing your experience and thank you for being a valued partner! Best, Breanna NetSuite Customer Education Specialist RF-SMART ## RF- SMART WMS Discussions - [What WMS do you like for advanced FedEx Integration?](https://www.g2.com/discussions/rf-smart-what-wms-do-you-like-for-advanced-fedex-integration) - 1 comment, 1 upvote - [What is NetSuite RF SMART?](https://www.g2.com/discussions/what-is-netsuite-rf-smart) - 1 comment - [What is Oracle RF smart?](https://www.g2.com/discussions/what-is-oracle-rf-smart) - 1 comment - [What is RF SMART used for?](https://www.g2.com/discussions/what-is-rf-smart-used-for) - 1 comment - [View RF- SMART WMS pricing details and edition comparison](https://www.g2.com/products/rf-smart-wms/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+14%3A23%3A04+-0500&secure%5Bsession_id%5D=38b2b5f4-bbf1-49a0-920e-53d75bfb7d28&secure%5Btoken%5D=7783da9cb82e585316593cfccf264f2ae4bd7b695e5bdad0137351f874f93c4f&format=llm_user) ## RF- SMART WMS Integrations - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [SummitIT Label Printing for NetSuite](https://www.g2.com/products/summitit-label-printing-for-netsuite/reviews) ## RF- SMART WMS Features **Design** - Templates - WYSIWYG - Compliance - Autofill **Labels** - Label Printing - Return labels - Bar codes **Multichannel inventory management** - Warehouse Inventory Transfer - Multichannel Inventory Syncing - Multi-Warehouse Routing **Warehouse Definition** - Locations - Visualization - Warehouse Slotting **Barcode support** - Symbologies - Serialization - Standard formatting - Printing - Integrations **Printing** - Printers - Barcodes - Security **Order management** - Order tracking - E-commerce integrations - Manage orders - Order Status **3PL inventory management** - Client management - Marketplace connections - 3PL inventory tracking **Logistics** - Cross Docking - Receiving - Pick & Pack **Design** - Label formats - WYSIWYG editor - Color editor - Graphics import - 1D and 2D barcodes - RFID Encoding **Carrier and rate management** - Quick rate comparison - Vendor availability - Flat rate services **Inventory Management** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Analytics** - Worker performance - Error Tracking - Procurement analytics **Inventory management** - Low stock alerts - Automated inventory orders - Assign suppliers **Inventory Management** - Customer Portal - Cycle Counting **Reports** - Shipment reports - Inventory reports - Unshipped products **Inventory Management Platform Features** - Centralized Inventory Database - Inventory Level Dashboards - Stock History Reporting - Low Stock Notifications - Bundles, Kits, & Variants - Asset Tracking - Inventory Forecasting - eCommerce Integrations - Accounting Integrations - Data Exporting / Importing ## Top RF- SMART WMS Alternatives - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - 4.0/5.0 (3,713 reviews) - [EZO](https://www.g2.com/products/ezo/reviews) - 4.4/5.0 (386 reviews) - [Panaya Smart Testing and Change Intelligence](https://www.g2.com/products/panaya-smart-testing-and-change-intelligence/reviews) - 4.5/5.0 (500 reviews)