---
title: RF- SMART WMS Reviews
meta_title: 'RF- SMART WMS Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 79 reviews by the users' company size, role or industry to
  find out how RF- SMART WMS works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 79
  scale: '5'
date_modified: '2026-07-25'
parent_category:
  name: Inventory Management
  url: https://www.g2.com/categories/inventory-management
---

# RF- SMART WMS Reviews
**Vendor:** RF-SMART  
**Category:** [Warehouse Management Software](https://www.g2.com/categories/warehouse-management)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 79
## About RF- SMART WMS
RF-SMART is the leading third-party warehouse management system (WMS) for NetSuite, serving 2,800+ customers across 40+ countries. Beyond NetSuite, RF-SMART also provides inventory management solutions for Oracle Cloud SCM and Healthcare, JD Edwards, and Microsoft Dynamics. RF-SMART has been recognized as the #1 reviewed WMS on NetSuite&#39;s SuiteApp marketplace, a Built-for-NetSuite certified solution, a G2 Leader for WMS and Ease of Use, and a Capterra WMS Shortlist recipient. Native Architecture Unlike other third-party solutions, RF-SMART is built natively in NetSuite and Oracle Cloud, meaning there are no separate servers, databases, or middleware to maintain, no integration to build or monitor, and all inventory data lives in the ERP as the single source of truth. Product Lines From warehouse management and label printing to material handling automation and shipping, RF-SMART offers end-to-end Built-for-NetSuite inventory management solutions. Who We Serve RF-SMART helps NetSuite businesses scale with confidence at every stage of growth, from companies under $1 million in revenue to enterprises surpassing $1 billion. Our customers process anywhere from fewer than 10 to more than 5,000 orders per day across industries including wholesale distribution, manufacturing, retail, eCommerce, food and beverage, pharmaceuticals, healthcare, automotive, and more. Many also supply major retailers such as Walmart, Amazon, Costco, and Home Depot. Key Capabilities - License plating (LPN) for pallet and container tracking - Advanced picking strategies with task-directed workflows - Automation integration with AMR, ASRS, and VLM systems - Regulatory compliance including lot tracking, serialization, and full traceability for FDA, USDA, and other requirements - Manufacturing support including work orders and assemblies - Multi-site operations with real-time visibility With 100+ inventory and warehouse tools, RF-SMART gives teams an intuitive, easy-to-use interface that drives fast adoption. Built on 40+ years of inventory management expertise, 13+ years of NetSuite-focused innovation, and a network of 400+ implementation partners, RF-SMART helps customers achieve 99.9% inventory accuracy, increase productivity by 40%, and gain real-time visibility backed by industry-leading support.



## RF- SMART WMS Pros & Cons
**What users like:**

- Users find RF-SMART WMS remarkably **easy to use** , with intuitive design and straightforward setup enhancing daily productivity. (30 reviews)
- Users commend the **ease of use and integration** of RF-SMART WMS, streamlining inventory management effectively. (15 reviews)
- Users find the **setup process straightforward** , allowing for quick implementation and effective training on RF Smart WMS. (15 reviews)
- Users commend the **helpful and friendly customer support** at RF Smart WMS, ensuring their success and satisfaction. (13 reviews)
- Users value the **seamless integrations** with NetSuite, enhancing ease of use and inventory management efficiency. (12 reviews)
- Reliability (11 reviews)
- Tech Support (10 reviews)
- Customization (8 reviews)
- Users value the **seamless ecommerce integration** of RF- SMART WMS, enhancing fulfillment efficiency and reducing complexity. (8 reviews)
- Efficiency Improvement (8 reviews)

**What users dislike:**

- Users express frustration over **limited customization options** in RF-SMART WMS, impacting software flexibility and functionality. (11 reviews)
- Users find the **complexity** of RF-SMART WMS challenging, particularly with printing, setup, and invoicing processes. (6 reviews)
- Users find RF-SMART **expensive** , often needing costly customizations for varied business needs and functionality improvements. (6 reviews)
- Users find the **lack of real-time inventory tracking** in RF-Smart WMS to complicate functions and increase error management. (6 reviews)
- Users find the **setup challenging** , noting it&#39;s clunky and can complicate invoicing or quoting, especially for newcomers. (5 reviews)
- Users are frustrated by the **missing features** of RF- SMART WMS, leading to reliance on costly customizations. (5 reviews)
- Customization Issues (4 reviews)
- Difficult Setup (4 reviews)
- Forced Updates (4 reviews)
- Performance Issues (4 reviews)

## RF- SMART WMS Reviews
  ### 1. User-Friendly and Flexible Customization Across Menus

**Rating:** 4.5/5.0 stars

**Reviewed by:** Maxeem G. | Finance and Technology Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2026

**What do you like best about RF- SMART WMS?**

User friendly, Flexibility in customizing different functions in different menus

**What do you dislike about RF- SMART WMS?**

Customization is so expensive which create difficulties in dealing with different business needs

**What problems is RF- SMART WMS solving and how is that benefiting you?**

Time efficiency is great, team members has less manual work to do

  ### 2. Excellent Communication and a Great Team to Work With

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about RF- SMART WMS?**

Communication, Excellent teams to work with

**What do you dislike about RF- SMART WMS?**

Customizations needing to be done on a lot of things

**What problems is RF- SMART WMS solving and how is that benefiting you?**

Automation efforts. Better efficiencies

**Official Response from Hannah Johnston:**

> Thank you for the kind words! Our team truly values strong communication and collaboration, so it's great to hear that's coming through in your experience. We're glad RF-SMART is driving automation and better efficiencies for your operations.

Thank you for being a valued partner!

Best, 

Hannah 

RF-SMART

  ### 3. Outstanding Support and Constant Innovation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris M. | Director of Distribution, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 25, 2025

**What do you like best about RF- SMART WMS?**

The support team is top notch.  Ease of use and always innovating with new features.

**What do you dislike about RF- SMART WMS?**

Sometimes invoicing/quoting can be confusing

**What problems is RF- SMART WMS solving and how is that benefiting you?**

Stock count hybrid allows counts while in production.

**Official Response from Breanna Carey:**

> Hi Chris, 

Thank you for the positive feedback! We're glad our support team and the ease of use are working well for you. It's great to hear that the stock count hybrid capability allowing counts during production is benefiting your operations, too.

Thanks again for taking the time to give us a review and for being a valued partner! 

Best, 
Breanna
NetSuite Customer Education Specialist 
RF-SMART 

  ### 4. Keeps Inventory Organized, But Can Be Slow at Times

**Rating:** 3.5/5.0 stars

**Reviewed by:** Alondra I. | Material Handler, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about RF- SMART WMS?**

This tool helps us keep our inventory well organized and ensures that our counts are always up to date.

**What do you dislike about RF- SMART WMS?**

One thing I don't like about RF is that it occasionally takes a long time to load and sometimes crashes.

**What problems is RF- SMART WMS solving and how is that benefiting you?**

RF addressed the challenge we faced in managing inventory, making it much easier to keep track of stock.

**Official Response from Charlie Mayer:**

> Hi Alondra, 
Thanks for sharing your feedback on RF-SMART. We're glad the system is helping keep your inventory organized and your counts up to date. We appreciate your feedback as well. We'd like to look into what you're experiencing to see if there are any optimizations we can make. We'll reach out separately. Thanks for being a valued partner. 

Best regards, 
Charlie Mayer 
Director of Support

  ### 5. Great Netsuite Integration, But High Cost and Customization Needed

**Rating:** 3.0/5.0 stars

**Reviewed by:** Giovanni G. | Engineering Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 25, 2025

**What do you like best about RF- SMART WMS?**

Connectivity to Netsuite and ability to integrate workflows with the ERP

**What do you dislike about RF- SMART WMS?**

Expensive and not enough functionality out of the box, that requires customizations or custom development

**What problems is RF- SMART WMS solving and how is that benefiting you?**

Inventory control and management of product when it comes to expiration, lots. Printing inventory labels and barcodes for product identification. Management of product through life cycle (i.e. inventory to work order allocation to shipping)

**Official Response from Charlie Mayer:**

> Hi Giovanni,
Thanks for sharing your experience with RF-SMART WMS. We're glad the NetSuite connectivity and ERP workflow integration are working well for your inventory control, lot management, and product lifecycle tracking needs.

We appreciate your feedback about customization and costs. Thanks for being a valued partner.

Best regards,
Charlie Mayer
Director of Support

  ### 6. Reliable WMS with Picture Upload Feature

**Rating:** 4.0/5.0 stars

**Reviewed by:** FRANKIE S.

**Reviewed Date:** December 09, 2025

**What do you like best about RF- SMART WMS?**

I guess the fact that you can upload pictures is a plus. The initial setup seemed to go really well for us. We use it with NetSuite.

**What do you dislike about RF- SMART WMS?**

nothing

**What problems is RF- SMART WMS solving and how is that benefiting you?**

I use RF-SMART WMS to pick, pack, and ship materials. It helps us track and manage orders.

**Official Response from Breanna Carey:**

> Hi Frankie! We're glad to hear that RF-SMART is helping streamline your picking, packing, and shipping operations within NetSuite.

Thanks for being a valued partner!

Best, 
Breanna
NetSuite Customer Education Specialist 
RF-SMART 

  ### 7. Excellent Inventory Reporting and Process Visibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about RF- SMART WMS?**

It is very good at reporting inventory and the historics of that inventory. This helps reduce confusion and allows visibility on where improvements in our processes can be made.

**What do you dislike about RF- SMART WMS?**

There is a bit of a learning curve and the NetSuite interface isn't the as user friendly as it could be given that most of the people that use RF-Smart are not in the tech industry, they are warehouse blue collar people.

**What problems is RF- SMART WMS solving and how is that benefiting you?**

Keeps us on top of our inventory better

**Official Response from Breanna Carey:**

> Hi there! Thanks for your review! We're glad to hear that RF-SMART's inventory reporting and historical tracking are helping you identify process improvements and stay on top of your inventory.

If there's anything we can do to support your team, please reach out anytime. Thank you for being a valued partner!

Best,  
Breanna 
NetSuite Customer Education Specialist  
RF-SMART 

  ### 8. Easy Part Tracking, But Role Management Could Improve

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about RF- SMART WMS?**

Easy tracking per part. easy to find said part and tracking down an issue

**What do you dislike about RF- SMART WMS?**

too many different roles. Every role has something different to it, so need like 3 roles just to operate

**What problems is RF- SMART WMS solving and how is that benefiting you?**

better tracking of daily inventory

**Official Response from Charlie Mayer:**

> Hi there, 
Thanks for the feedback on RF-SMART! We're glad the part tracking and daily inventory management are working well for your team. 

We appreciate you mentioning the role configuration complexity. If you'd like to review your current setup to see if there are ways to streamline it for your operations, our team would be happy to help. Thanks for being a valued partner. 

Best regards, 
Charlie Mayer 
Director of Support

  ### 9. Effortless Inventory Tracking for Shipping Teams

**Rating:** 4.0/5.0 stars

**Reviewed by:** Daisy F. | Director of Shipping &amp; logistics, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about RF- SMART WMS?**

Easy tracking for inventory and shipping departments

**What do you dislike about RF- SMART WMS?**

When changes have been done, you need to refresh RF smart in order for it to catch the changes.

**What problems is RF- SMART WMS solving and how is that benefiting you?**

Its helping control inventory tracking in more than one department.

**Official Response from Breanna Carey:**

> Hi Daisy,

Thank you for your review! We're happy to hear that RF-SMART is making inventory tracking effortless for your shipping and inventory teams across multiple departments. Increased inventory visibility is exactly what we aim to deliver so it's great knowing that your team is getting that benefit.

Thanks for being a valued partner!

Best,
Breanna
RF-SMART

  ### 10. Intuitive Design That Puts Users First

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about RF- SMART WMS?**

designed with the user in mind! the system allows the basic and necessary function to work intuitively

**What do you dislike about RF- SMART WMS?**

the printing function is cumbersom, and hard to configure. A Lot of work upfront

**What problems is RF- SMART WMS solving and how is that benefiting you?**

RF Smart helped us digistizing our warehouse and modernize our operations overall. We did not have handheld devices and therefore no ability to perform live transactions. Receiving, move, cycle count and work order picking are the main problem that were solved.

**Official Response from Breanna Carey:**

> Hi there!

Thank you for taking the time to share your feedback! We're glad to hear that the intuitive, user-friendly design has been working well for your team. It's great knowing that RF-SMART enabled you to digitize and modernize your warehouse operations with live transaction capabilities to receiving, moves, cycle counts, and work order picking.

Thank you for being a valued RF-SMART partner!

Best,
Breanna
RF-SMART

  ### 11. Seamless NetSuite Integration and Customization, Pick Planner Shines

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tristan R. | IT project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 15, 2025

**What do you like best about RF- SMART WMS?**

Integrated with NetSuite. Being able to customise records. Token users and Easy management. Pick planner is crown jewel.

**What do you dislike about RF- SMART WMS?**

Costly to customise functions. Limited by NetSuite Architecture.

**What problems is RF- SMART WMS solving and how is that benefiting you?**

Pick planner mainly.

**Official Response from Breanna Carey:**

> Hi Tristan,

Thank you for taking the time to share your feedback! It's so great to hear that our NetSuite integration, customizable records, and token user management have been valuable for your operations. It's wonderful to know that Pick Planner has been a game-changer for your team (and we love hearing it called the "crown jewel")!

Thanks for being a valued RF-SMART partner!

Best,
Breanna
RF-SMART

  ### 12. Fast and User-Friendly, But Connectivity Issues Hold It Back

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2025

**What do you like best about RF- SMART WMS?**

Fast and accurate, easy to use. User friendly

**What do you dislike about RF- SMART WMS?**

Disconnection from internet, label printer is faulty at times and doesn't work.

**What problems is RF- SMART WMS solving and how is that benefiting you?**

LP process is helping with transferring and keeping inventory more accurate.

**Official Response from Charlie Mayer:**

> Hi there, 
Thanks for the feedback on RF-SMART. We're glad the system is fast, accurate, and user-friendly for your team, and that the LP process is helping with inventory accuracy and transfers. We appreciate you flagging the printer feedback. We'll reach out separately to see if there are any additional steps we can take to improve your experience. Thanks for being a valued partner. 

Best regards, 
Charlie Mayer
Director of Support 

  ### 13. Effortless to Use and Intuitive Interfac

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about RF- SMART WMS?**

The RF Smart scanner is very easy to use, and I found it simple to understand how its basic layout works. Navigating the interface is straightforward, making it accessible even for those new to the device.

**What do you dislike about RF- SMART WMS?**

Nothing that I dislike about the RF-Smart.

**What problems is RF- SMART WMS solving and how is that benefiting you?**

Transferring inventory in MRP is much more efficient than recording it manually in an Excel database. This approach helps maintain inventory accuracy.

**Official Response from Breanna Carey:**

> Hi there! 

It's great to hear that you're finding RF-SMART easy to use and that intuitive interface makes it easy for new users to get up and running quickly! We're glad that transitioning from manual Excel tracking to RF-SMART has made your inventory transfers more efficient while improving accuracy.  

Thanks for sharing your experience and thank you for being a valued partner! 

Best, 

Breanna 
NetSuite Customer Education Specialist 
RF-SMART 

  ### 14. RF-Smart: Top Notch People & Tech

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 25, 2025

**What do you like best about RF- SMART WMS?**

The best part about RF-Smart is the people. The tech is seamless; fully integrated into our NetSuite instance; as well as support is timely and on point.

**What do you dislike about RF- SMART WMS?**

RF-Smart, when integrated with NetSuite, seems to me to utilize a large amount of system "overhead" in order to process our inventory functions.

**What problems is RF- SMART WMS solving and how is that benefiting you?**

Real-time data processing and full integration allows for physical activities and our inventory record to stay in lock-step.

**Official Response from Breanna Carey:**

> Hi there,

Thank you for the great feedback! We’re glad to hear our team, support, and seamless NetSuite integration are making a difference for you.

It’s great to know that real-time processing and full integration are keeping your warehouse activity and inventory records aligned. Thanks again for sharing your experience with RF-SMART and thanks for being a valued partner! 

Best, 
Breanna
NetSuite Customer Education Specialist 
RF-SMART 

  ### 15. Finally something that actually works!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2022

**What do you like best about RF- SMART WMS?**

RF-Smart has been helpful throughout the whole implementation, from start to finish, without any issues. No bugs that all of a sudden pop up, because the product is still being developed. No issues that come up, just because we do something that some other customers may not do. No, it's working. It's customizable enough to make us happy campers!

**What do you dislike about RF- SMART WMS?**

When something gets submitted, it not instantaneous due to the way that everything is processed under the hood. There's most likely a reason for that... and we can live with it for now.

**What problems is RF- SMART WMS solving and how is that benefiting you?**

RF-Smart is now our Warehouse Management System and they're doing it right. No issues whatsoever. We can now pull items off the shelf using barcodes and do inventory counts and inventory transfers more efficiently than before.

  ### 16. Must have solution for TRUE MOBILITY in the warehouse.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason B. | NetSuite Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2022

**What do you like best about RF- SMART WMS?**

Complete solution from basic warehouse needs (picking, receiving, counting) to more advanced requirements such as bin tracking/replenishment.

**What do you dislike about RF- SMART WMS?**

Can be complex to set up and get right, but their staff is very helpful and experienced.

**Recommendations to others considering RF- SMART WMS:**

Don't be fooled by NetSuite's "mobile" support for the warehouse. They only provide very basic functions and they will always be playing catch-up with RF-SMART!

**What problems is RF- SMART WMS solving and how is that benefiting you?**

Accurate picking, continuous cycle counting and inventory movement management.

  ### 17. RF has changed our business for the better in several ways

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Luxury Goods & Jewelry | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 18, 2022

**What do you like best about RF- SMART WMS?**

We have sped up our shipping process 2 fold. We went from shipping a max of 1500 packages a day with our previous shipping platform to shipping 4000 a day with RF Smart.

**What do you dislike about RF- SMART WMS?**

Getting a shipping label could be a little faster. I would like to be able to batch print same sku different ship to locaiton orders.

**What problems is RF- SMART WMS solving and how is that benefiting you?**

Our shipping process involves many fewer steps to getting a shipping label with RF Smart. Less clicks. Faster shipping

  ### 18. Amazing, easy and extremely helpful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 05, 2021

**What do you like best about RF- SMART WMS?**

As a company that never used this type of set up we had the best experience.  Our Implementation consultant, Neal Von Almen, was the perfect fit for our team.  He made every step of our integration smooth.  Any issues we ran into, which due to his guidance was very few, we had no trouble working through quickly.  We felt we had his full attention throughout this process and it was a pleasure to work with him.  He was professional, kinda and understanding throughout this whole implementation.  Kept us up to date of potential addition area that RF Smart could help us without the pressure of being upsold.  My experience with RF Smart has ensured they will always be my first go to for anything additional we could benefit from them.

**What do you dislike about RF- SMART WMS?**

There is nothing I can say that I dislike.  Everything went smoothly, we had a good time even great laughs.  There was not a negative moment when working with our consultant or even our rep.

**Recommendations to others considering RF- SMART WMS:**

I do not have any at this time

**What problems is RF- SMART WMS solving and how is that benefiting you?**

Our inventory was a complete mess, with inventory tracking near impossible.  RF Smart allowed us to take the band aids away from our processes and ensure all our products are shipped correctly as well as keeping the inventory moment accounted for.  It has allowed us to completely trust what our inventory levels are and trust that was is being picked to ship out is the correct and complete product.

  ### 19. Great Software and Implementation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2021

**What do you like best about RF- SMART WMS?**

Our experience with our RF-Smart implementation and product was near perfect.  We pushed for an aggressive timeline, and RF-Smart met our needs. Our sales team, implementation consultant, and project manager were accommodating and patient with our team to adjust to our needs. I cannot write this without giving Tracey Kuhn (hardware and labels) a big shout out for her customer service. 

Our operation has multiple subsidiaries in different states with multiple locations in some subsidiaries.  This complexity has not been a hindrance with the system. 

The integration with NetSuite, in which all data resides inside NetSuite, is the biggest key.  You do not have to learn another software app or UI; it is NetSuite.  Our team asked all the questions, researched various scenarios.  Simply put, the system has worked exactly as demoed, and there have not been any surprises.  
I would highly recommend RF-Smart for NetSuite users for functionality, implementation, and customer service.

**What do you dislike about RF- SMART WMS?**

I would like to see an additional feature for directed stock putaways

**Recommendations to others considering RF- SMART WMS:**

Our experience with our RF-Smart implementation and product was near perfect.  We pushed for an aggressive timeline, and RF-Smart met our needs. Our sales team, implementation consultant, and project manager were accommodating and patient with our team to adjust to our needs. I cannot write this without giving Tracey Kuhn (hardware and labels) a big shout out for her customer service. 

Our operation has multiple subsidiaries in different states with multiple locations in some subsidiaries.  This complexity has not been a hindrance with the system. 

The integration with NetSuite, in which all data resides inside NetSuite, is the biggest key.  You do not have to learn another software app or UI; it is NetSuite.  Our team asked all the questions, researched various scenarios.  Simply put, the system has worked exactly as demoed, and there have not been any surprises.  

I would highly recommend RF-Smart for NetSuite users for functionality, implementation, and customer service.

**What problems is RF- SMART WMS solving and how is that benefiting you?**

Warehouse inventory management, fulfillment

  ### 20. RF smart has helped our business accomplish our grocery store business needs to a great extent

**Rating:** 5.0/5.0 stars

**Reviewed by:** renford r. | IT Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2020

**What do you like best about RF- SMART WMS?**

utilizing RF smart platform on scanning guns for receiving our store products has come really a handy and smart solution for our business in this fast-moving world .also Rf smart having a solution for e-commerce business sounds to be a great solution if any business is moving ahead with an online business.

**What do you dislike about RF- SMART WMS?**

There are no cons that I have come across until this day.

**Recommendations to others considering RF- SMART WMS:**

it has been a great tool to be working with and it meets our business needs. I would simply recommend it if am asked for an opinion. if your business is moving to adopt an e-commerce platform, Rf smart is a great option to adopt to perform sales order pickup. I feel there are customization which RF smart can help you to achieve in your business

**What problems is RF- SMART WMS solving and how is that benefiting you?**

seamlessly receiving our products coming into our stores from different vendors has been a challenge in the past and RF smart has been a great solution to adopt to fix this challenge. Sales order picking can be adopted as a great e-commerce business.

  ### 21. Organization

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2019

**What do you like best about RF- SMART WMS?**

It’s the perfect platform to get more accurate details on current inventory and there locations.

**What do you dislike about RF- SMART WMS?**

After a year of using this system I still have not found anything to dislike. 

**Recommendations to others considering RF- SMART WMS:**

Utilize it to the fullest and has become a definite asset tour daily processes.

**What problems is RF- SMART WMS solving and how is that benefiting you?**

Per my first part of this review it helps locate all the locations the inventory is currently with more updated inventory counts.

  ### 22. Amazing inventory tool 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Dakota B. | Receiving Associate , Mid-Market (51-1000 emp.)

**Reviewed Date:** November 22, 2019

**What do you like best about RF- SMART WMS?**

I liked the ease of use, the handheld guns made keeping track of inventory and updating quantities daily a breeze. I also liked the ability to integrate it with NetSuite, both of them together took care of all of the needs we needed in inventory management for our warehouse 

**What do you dislike about RF- SMART WMS?**

I did not care for the multiple channels you had to work through to update inventory quantities. There are several different screens to work through to update one item

**Recommendations to others considering RF- SMART WMS:**

Make sure you complete all of the training before implementing this software for your business, it's very complex and it can do various things especially when integrating it with a different software. 

**What problems is RF- SMART WMS solving and how is that benefiting you?**

I kept track of inventory for an online retail store in receiving 

  ### 23. RF-Smart for NetSuite

**Rating:** 4.0/5.0 stars

**Reviewed by:** Marcus W. | CFO, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2018

**What do you like best about RF- SMART WMS?**

RF Smart has given us the ability to track inventory using wireless scanners. Our picking of product has increased and it has been able to be standardized so anyone walking off the street could follow the process. RF Smart also helps with accuracy as it will not let us select an incorrect item.

**What do you dislike about RF- SMART WMS?**

One of the biggest complaints is that there can be a short delay between RFSmart and NetSuite during the picking and shipping process. This can lead our pickers and shippers to be waiting at time for the software to catch up. The other shortfall of the ship portion of RF Smart is that it does not do international shipping.

**What problems is RF- SMART WMS solving and how is that benefiting you?**

With RF Smart we have been able to scan verify our product, track all product by lot number and speed up the shipping process. It arranges our pick sequence in a logical order to safe steps.

  ### 24. Mostly a life saver

**Rating:** 3.5/5.0 stars

**Reviewed by:** Geanine M. | Shipping Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2019

**What do you like best about RF- SMART WMS?**

It cut the receiving process time down which contributed to our maximum efficiency policy.

**What do you dislike about RF- SMART WMS?**

Seemed to have needed constant monitoring. If certain people weren’t around to click a button, all our data would not transfer over. Frustrating during OT hours  

**What problems is RF- SMART WMS solving and how is that benefiting you?**

Spending less time receiving mass amounts of units contributed to our efficiency rating by at least 20%. The department was able to disperse headcount in other places instead of  receiving station. Able to help upstream partners.

  ### 25. RF-Smart Met Our Needs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.)

**Reviewed Date:** December 21, 2018

**What do you like best about RF- SMART WMS?**

The company is very easy to work with, and their products work well.

**What do you dislike about RF- SMART WMS?**

There were some minor issues that arose during our implementation, but the company was very quick to resolve them however needed -- including software updates, code modifications, etc.

**Recommendations to others considering RF- SMART WMS:**

Talk to the company before making any decisions. They are easy to work with, and they may be able to accommodate your needs even if the product doesn't seem so initially.

**What problems is RF- SMART WMS solving and how is that benefiting you?**

We are using RF-Smart for Inventory Management as part of our integrated ERP system. For the most part, the integration is seamless, and it helps us staff be more productive.

  ### 26. Decent Software, very valuable

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 18, 2018

**What do you like best about RF- SMART WMS?**

Easy to use, easy to manage and teach to others. Inventory management is a lot easier because everything can be coded and barcodes can be applied an dfohnd very easily. 

**What do you dislike about RF- SMART WMS?**

Sometimes hard to navigate, can be difficult at time to enter formatting for different kinds of barcodes or different sizes. 

**What problems is RF- SMART WMS solving and how is that benefiting you?**

Smart sanctioning of inventory management via barcodes without compromising efficiency in the workplace

  ### 27. Simple WMS light solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sheldon W. | Manager, Technology Consulting Services, Accounting, Enterprise (> 1000 emp.)

**Reviewed Date:** December 12, 2017

**What do you like best about RF- SMART WMS?**

The ability to handle barcode situations quickly and easily in a cloud environment.

**What do you dislike about RF- SMART WMS?**

The solution works , nothing to dislike. It's meant for small WMS needs.

**Recommendations to others considering RF- SMART WMS:**

Think through your Warehouse procedures first. Document them.  Review them and ensure that they are ranked by must have, business process can be changed or through customization's.  Most warehouse requirements can be simply changed through some minor business process redesign that will make things simpler for your team and increase your acceptance of the implementation and provide a higher ROI.

**What problems is RF- SMART WMS solving and how is that benefiting you?**

Small WMS needs that customers want an inexpensive and quick to install very light WMS solution.

  ### 28. UPC Integration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael C. | Account Executive - Strategic Partners, Building Materials, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2016

**What do you like best about RF- SMART WMS?**

Certain aspects of our manufacturing business require very detailed tracking. Right down the which bin the item was pulled from. Before RFSmart everything was done by hand. First we would write the details on each order then we would have to hand type all of the information into our CRM to keep track of it. Now with RFSmart we just scan the ticket, scan the individual components and where they came from and then done. Another great feature is being able to capture the amount of labor going into each order. This has helped us redefine our margins by product and not just product group.

**What do you dislike about RF- SMART WMS?**

I dislike the scanner support. I buy my scanners directly from them only to find that almost every time there is an issue I have to go through them and they usually need help from Zebra. I just think if you are going to sell the scanners you should have a little better trouble shooting abilities.

**Recommendations to others considering RF- SMART WMS:**

Be ready to spend a ton of time learning the system if you have never used UPC systems before. The integration into our CRM took longer than expected but very worth it in the end.

**What problems is RF- SMART WMS solving and how is that benefiting you?**

We are solving many efficiency problems we did not even know we had. RFSmart has definitely helped us realize our full potential.

  ### 29. Great for picking, packing, and shipping. Manages inventory with ease.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Travis W. | Account Executive, Building Materials, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 06, 2016

**What do you like best about RF- SMART WMS?**

The integration with Netsuite is a huge plus in my book. Using scanners to scan the product, fulfill it, and have it ship then it all corresponds to Netsuite makes the system well worth it. Having multiple scanners for different departments makes the process run pretty smooth with only minor hiccups.

**What do you dislike about RF- SMART WMS?**

Sometimes the server can get bogged down which can cause some issues. We have product separated into bins and sometimes it can get mixed up and something will get entered wrong and it can cause a commotion. Overall, the pros outweigh the cons by a long shot.

**Recommendations to others considering RF- SMART WMS:**

This system is amazing. It makes everything easier when it comes down to it. Making sure that the all of the orders are being fulfilled correctly and on time is a huge benefit. It is an absolute no brainer when it comes down to managing the inventory in a warehouse setting and the built in Netsuite works flawlessly. Give it a shot and you will not be let down.

**What problems is RF- SMART WMS solving and how is that benefiting you?**

We have a large manufacturing plant that we use rf smart for. We use it on scanners to manage our inventory by counting and receiving product in. Our small orders department uses these scanners also to pick, pack, and ship orders. This helps cut down on the amount of errors when picking the items because if you scan the wrong item then it will tell you that it isn't the correct item.


## RF- SMART WMS Discussions
  - [What WMS do you like for advanced FedEx Integration?](https://www.g2.com/discussions/rf-smart-what-wms-do-you-like-for-advanced-fedex-integration) - 1 comment, 1 upvote
  - [What is NetSuite RF SMART?](https://www.g2.com/discussions/what-is-netsuite-rf-smart) - 1 comment
  - [What is Oracle RF smart?](https://www.g2.com/discussions/what-is-oracle-rf-smart) - 1 comment
  - [What is RF SMART used for?](https://www.g2.com/discussions/what-is-rf-smart-used-for) - 1 comment

- [View RF- SMART WMS pricing details and edition comparison](https://www.g2.com/products/rf-smart-wms/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-31+10%3A20%3A35+-0500&secure%5Bsession_id%5D=f86a1641-6e33-4c8e-8307-60a4a8fe3e48&secure%5Btoken%5D=71af5823076875f8cd1acd5360d2ee4f36cdcd789980a7aa777ee8eb40c91cbd&format=llm_user)
## RF- SMART WMS Integrations
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [SummitIT Label Printing for NetSuite](https://www.g2.com/products/summitit-label-printing-for-netsuite/reviews)

## RF- SMART WMS Features
**Design**
- Templates
- WYSIWYG
- Compliance
- Autofill

**Labels**
- Label Printing
- Return labels
- Bar codes

**Multichannel inventory management**
- Warehouse Inventory Transfer
- Multichannel Inventory Syncing
- Multi-Warehouse Routing

**Warehouse Definition**
- Locations
- Visualization
- Warehouse Slotting

**Barcode support**
- Symbologies
- Serialization
- Standard formatting
- Printing
- Integrations

**Printing**
- Printers
- Barcodes
- Security

**Order management**
- Order tracking
- E-commerce integrations
- Manage orders
- Order Status

**3PL inventory management**
- Client management
- Marketplace connections
- 3PL inventory tracking

**Logistics**
- Cross Docking
- Receiving
- Pick & Pack

**Design**
- Label formats
- WYSIWYG editor
- Color editor
- Graphics import
- 1D and 2D barcodes
- RFID Encoding

**Carrier and rate management**
- Quick rate comparison
- Vendor availability
- Flat rate services

**Inventory Management**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations

**Analytics**
- Worker performance
- Error Tracking
- Procurement analytics

**Inventory management**
- Low stock alerts
- Automated inventory orders
- Assign suppliers

**Inventory Management**
- Customer Portal
- Cycle Counting

**Reports**
- Shipment reports
- Inventory reports
- Unshipped products

**Inventory Management Platform Features**
- Centralized Inventory Database
- Inventory Level Dashboards
- Stock History Reporting
- Low Stock Notifications
- Bundles, Kits, & Variants
- Asset Tracking
- Inventory Forecasting
- eCommerce Integrations
- Accounting Integrations
- Data Exporting / Importing

## Top RF- SMART WMS Alternatives
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - 4.0/5.0 (3,761 reviews)
  - [EZO](https://www.g2.com/products/ezo/reviews) - 4.4/5.0 (387 reviews)
  - [Panaya Smart Testing and Change Intelligence](https://www.g2.com/products/panaya-smart-testing-and-change-intelligence/reviews) - 4.5/5.0 (533 reviews)

