# Retainful Reviews **Vendor:** Retainful **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.6/5.0 **Total Reviews:** 4 ## About Retainful Grow Sales with Email, SMS & WhatsApp Marketing Drive more revenue with connected email, SMS, and WhatsApp marketing automation that turn one-time buyers into repeat customers. Retainful is the all-in-one omnichannel marketing automation platform trusted by 20,000+ eCommerce merchants worldwide. Built specifically for WooCommerce and Shopify stores, we make it simple to recover abandoned carts, nurture customers, and boost revenue across all channels—without the complexity or sky-high costs of enterprise platforms. What Makes Retainful Different - True Omnichannel Marketing: Reach customers where they are with unified email, SMS, and WhatsApp campaigns. One platform, every touchpoint, seamless customer journeys. - Pre-Built for eCommerce Success: 100+ ready-made templates and 9+ pre-configured automation workflows get you marketing effectively in minutes, not months. - Pricing That Grows With You: Start free with 500 emails monthly. Scale affordably with contact-based pricing, not expensive per-send costs. Growth plan includes unlimited emails. Core Features That Drive Results 🔄 Omnichannel Automation Workflows - Abandoned cart recovery across email, SMS & WhatsApp (recover up to 30% of lost sales) Welcome series that convert browsers into buyers - Post-purchase upsells and win-back campaigns - Order confirmations and shipping updates - Single workflow manages all three channels automatically 📧 Advanced Email Marketing - Unlimited campaigns on Growth plan (10x contact size on Starter) - 100+ mobile-responsive templates - Drag-and-drop email builder with AI-powered subject lines - Dynamic personalization and product recommendations - Smart sending based on recipient time zones 📱 SMS & WhatsApp Marketing - Automated SMS campaigns (USA & Canada) - Global WhatsApp Business messaging - Rich media messaging capabilities - Growth plan includes $49 monthly credits 🎯 Smart Contact Capture & Segmentation - Targeted signup forms and popups (welcome, exit-intent, add-to-cart) - Advanced behavioral segmentation - Pre-built segments (VIP customers, inactive users, new subscribers) - GDPR compliant data collection - Real-time customer data syncing 📊 Comprehensive Analytics & Reporting - Real-time campaign performance tracking - Revenue attribution across all channels - Live abandoned cart monitoring - Recovery rate and conversion metrics - Detailed insights on opens, clicks, and conversions 🔗 Seamless Integrations - Native WooCommerce & Shopify apps - Easy migration from Mailchimp, Klaviyo, and other platforms - Team collaboration with access permissions - API access for custom integrations - High deliverability rates guaranteed Why eCommerce Stores Choose Retainful - Quick Setup, Instant Results: Pre-configured workflows and templates mean you're marketing effectively from day one. No technical expertise required. - Proven Performance: Merchants typically see significant revenue increases within 90 days through better cart recovery and customer retention. - Fair, Transparent Pricing: Unlike platforms that penalize growth with per-send costs, our contact-based pricing scales sensibly with your business. - White-Glove Support: Free onboarding (worth $509), personalized consultation (worth $1,099), and dedicated success managers ensure your success. - Migration Made Easy: Free data migration from existing platforms including contact lists, templates, and campaign history. Perfect For - WooCommerce & Shopify store owners ready to scale - Growing businesses tired of juggling multiple marketing tools - Merchants wanting omnichannel reach without enterprise costs - Stores ready to automate their entire customer journey - Anyone seeking marketing that actually drives measurable revenue Pricing That Makes Sense - Free Plan: 500 emails/month, 1 automation, 1 signup form, full template library - Starter Plan: 10x your contacts in emails monthly, advanced features - Growth Plan: Unlimited emails, full omnichannel access, dedicated support Ready to transform your eCommerce marketing? Join 20,000+ merchants who've chosen Retainful for smarter, more profitable customer relationships. Get started in minutes with our free plan—no credit card required, no setup fees, no lock-in contracts. Experience the difference omnichannel marketing automation makes for your store. ## Retainful Pros & Cons **What users like:** - Users praise Retainful for its **ease of use** , highlighting quick setup and efficient tracking of revenue recovery. (2 reviews) - Users find Retainful **affordable** and easy to implement, making it a great budget-friendly option. (1 reviews) - Users appreciate the **quick automation setup** of Retainful, noting faster results and an intuitive interface for tracking revenue. (1 reviews) - Users find the **easy implementation** of Retainful convenient, enhancing their overall experience with the product. (1 reviews) - Users value the **easy setup** of Retainful, finding it straightforward and cost-effective for their needs. (1 reviews) - Email Tracking (1 reviews) - Intuitive (1 reviews) - Quick Setup (1 reviews) **What users dislike:** - Users feel the lack of **advanced features** in Retainful limits personalized promotional opportunities based on customer behavior. (1 reviews) ## Retainful Reviews ### 1. A must-have tool for eCommerce retention **Rating:** 5.0/5.0 stars **Reviewed by:** Ankur A. | Founder's Office - Growth & Strategy, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about Retainful?** Retainful feels like a tool that actually understands how WooCommerce stores operate. Setting up automations was quick, and the results started showing up faster than expected. I especially appreciate the clean UI and how easy it is to track recovered revenue. **What do you dislike about Retainful?** Nothing to dislike. The product does what it promises, and the team keeps shipping useful updates. **What problems is Retainful solving and how is that benefiting you?** Retainful helps us recover abandoned carts, capture emails from guest shoppers, and stay consistent with post-purchase messaging. It’s saving us a lot of time and bringing in revenue we weren’t catching before. A huge win for us. ### 2. Very useful and functional application! **Rating:** 4.0/5.0 stars **Reviewed by:** Roland P. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2025 **What do you like best about Retainful?** It is easy to implement and competitively priced. **What do you dislike about Retainful?** It does not have advanced features like automatically generating individual and unique promotions with coupons/discounts for customers based on their purchasing and browsing habits. **What problems is Retainful solving and how is that benefiting you?** It is helping me reach my customers with automatic marketing emails and to retain customers attention. ### 3. Great plugin for abandoned carts **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2024 **What do you like best about Retainful?** It's affordable and has good features... **What do you dislike about Retainful?** Not much to dislike, support helped alot **What problems is Retainful solving and how is that benefiting you?** Remind customers of their abandoned carts. ### 4. Best abandoned cart plugin ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2021 **What do you like best about Retainful?** I highly recommend them, I love their work so much, so I wasn’t even lazy to come here and write a review about them! **What do you dislike about Retainful?** The plugin is not disappointed anything! **What problems is Retainful solving and how is that benefiting you?** Clean plugin settings and the app is very each to use. ## Retainful Discussions - [What is Retainful used for?](https://www.g2.com/discussions/what-is-retainful-used-for) - [View Retainful pricing details and edition comparison](https://www.g2.com/products/retainful/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A56%3A31+-0500&secure%5Bsession_id%5D=84b30f27-cab7-4d39-a51b-bf4cc41016ce&secure%5Btoken%5D=e50180f5dcca5699f43fb716c18c96e3afecce30aa492f31b3990395f15ca6f8&format=llm_user) ## Retainful Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Reporting & Analytics** - A/B Testing - Basic Reporting **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration ## Top Retainful Alternatives - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - 4.3/5.0 (12,644 reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - 4.1/5.0 (7,195 reviews) - [Instantly](https://www.g2.com/products/instantly/reviews) - 4.8/5.0 (4,075 reviews)