1. [Home](https://www.g2.com/) 2. ... 3. [Email Marketing Software](https://www.g2.com/categories/email-marketing) 4. [Retainful Discussions](https://www.g2.com/products/retainful/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_76f1e9395a03714bbba458408c456483/retainful.png "Product Avatar Image") ](/products/retainful/reviews) [ Retainful ](/products/retainful/reviews) (4)4.6/5 Grow Sales with Email, SMS & WhatsApp Marketing Drive more revenue with connected email, SMS, and WhatsApp marketing automation that turn one-time buyers into repeat customers. Retainful is the all-in-one omnichannel marketing automation platform trusted by 20,000+ eCommerce merchants worldwide. Built specifically for WooCommerce and Shopify stores, we make it simple to recover abandoned carts, nurture customers, and boost revenue across all channels—without the complexity or sky-high costs of enterprise platforms. What Makes Retainful Different - True Omnichannel Marketing: Reach customers where they are with unified email, SMS, and WhatsApp campaigns. One platform, every touchpoint, seamless customer journeys. - Pre-Built for eCommerce Success: 100+ ready-made templates and 9+ pre-configured automation workflows get you marketing effectively in minutes, not months. - Pricing That Grows With You: Start free with 500 emails monthly. Scale affordably with contact-based pricing, not expensive per-send costs. Growth plan includes unlimited emails. Core Features That Drive Results 🔄 Omnichannel Automation Workflows - Abandoned cart recovery across email, SMS & WhatsApp (recover up to 30% of lost sales) Welcome series that convert browsers into buyers - Post-purchase upsells and win-back campaigns - Order confirmations and shipping updates - Single workflow manages all three channels automatically 📧 Advanced Email Marketing - Unlimited campaigns on Growth plan (10x contact size on Starter) - 100+ mobile-responsive templates - Drag-and-drop email builder with AI-powered subject lines - Dynamic personalization and product recommendations - Smart sending based on recipient time zones 📱 SMS & WhatsApp Marketing - Automated SMS campaigns (USA & Canada) - Global WhatsApp Business messaging - Rich media messaging capabilities - Growth plan includes $49 monthly credits 🎯 Smart Contact Capture & Segmentation - Targeted signup forms and popups (welcome, exit-intent, add-to-cart) - Advanced behavioral segmentation - Pre-built segments (VIP customers, inactive users, new subscribers) - GDPR compliant data collection - Real-time customer data syncing 📊 Comprehensive Analytics & Reporting - Real-time campaign performance tracking - Revenue attribution across all channels - Live abandoned cart monitoring - Recovery rate and conversion metrics - Detailed insights on opens, clicks, and conversions 🔗 Seamless Integrations - Native WooCommerce & Shopify apps - Easy migration from Mailchimp, Klaviyo, and other platforms - Team collaboration with access permissions - API access for custom integrations - High deliverability rates guaranteed Why eCommerce Stores Choose Retainful - Quick Setup, Instant Results: Pre-configured workflows and templates mean you're marketing effectively from day one. No technical expertise required. - Proven Performance: Merchants typically see significant revenue increases within 90 days through better cart recovery and customer retention. - Fair, Transparent Pricing: Unlike platforms that penalize growth with per-send costs, our contact-based pricing scales sensibly with your business. - White-Glove Support: Free onboarding (worth $509), personalized consultation (worth $1,099), and dedicated success managers ensure your success. - Migration Made Easy: Free data migration from existing platforms including contact lists, templates, and campaign history. Perfect For - WooCommerce & Shopify store owners ready to scale - Growing businesses tired of juggling multiple marketing tools - Merchants wanting omnichannel reach without enterprise costs - Stores ready to automate their entire customer journey - Anyone seeking marketing that actually drives measurable revenue Pricing That Makes Sense - Free Plan: 500 emails/month, 1 automation, 1 signup form, full template library - Starter Plan: 10x your contacts in emails monthly, advanced features - Growth Plan: Unlimited emails, full omnichannel access, dedicated support Ready to transform your eCommerce marketing? Join 20,000+ merchants who've chosen Retainful for smarter, more profitable customer relationships. Get started in minutes with our free plan—no credit card required, no setup fees, no lock-in contracts. Experience the difference omnichannel marketing automation makes for your store. Show More * * * ### 75.0 Nps Score Already have Retainful? ### All Retainful Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is Retainful used for? ](/discussions/what-is-retainful-used-for) What is Retainful used for? 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