Last updated on Jul 28, 2026
Information about Respondent pricing, plan availability, and costs is not listed on G2 by the vendor. Buyers typically need to engage directly with the vendor to understand pricing options. Final cost negotiations to purchase Respondent must be conducted with the seller.
*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.
Averages based on real user reviews.
No. According to G2 data, Respondent does not offer a free plan or free trial. Users need to purchase a paid plan to access the product. Visit the seller's official pricing page for current pricing details and plan options.
Respondent's pricing is best suited for UX researchers, product teams, and market research agencies at mid-market and enterprise companies that run frequent, high-stakes qualitative studies. G2 reviewers from IT, financial services, computer software, and marketing industries consistently report strong ROI when recruiting niche B2B professionals. Small businesses with limited budgets or low study frequency find Respondent's pricing harder to justify, particularly for studies requiring only five to six participants. According to G2 reviews of Respondent, teams conducting international or specialized recruitment — where traditional agency costs would be far higher — extract the clearest value from Respondent's model.
Respondent does not offer a free tier or publicly listed pricing tiers. According to G2's pricing data for Respondent, the pricing model is based on custom quotes for enterprise needs, with researchers paying per-participant incentives plus platform fees. G2 reviewers note a platform fee structure — commonly referenced as a percentage taken from participant payouts — and mention that incentive costs plus Respondent's fees can feel steep for small studies. Entry-level access appears available to any researcher who creates an account, but meaningful recruitment requires funding participant incentives and absorbing platform fees, making Respondent's pricing inherently usage-based rather than tiered.
Respondent delivers strong value for UX researchers and product teams needing verified, high-quality B2B participants. G2 reviewers consistently praise participant quality, automated scheduling, incentive management, and time savings — with some noting 20 hours saved per study. However, cost is a recurring concern: multiple G2 reviewers across small business and mid-market segments flag Respondent's pricing as premium or steep, particularly for small exploratory studies or frequent research cycles on tight budgets. High ratings alongside cost complaints position Respondent as a premium investment that justifies its price for serious research workflows, but less so for occasional or low-volume users.
The following is a quick overview of editions offered by other Survey Software
| Product | Price | Features |
|---|---|---|
 Team-based Unlimited |
Contact UsPer Year |
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
|
 Recruit Pay As You Go |
$49.00 |
For teams doing occasional research.
|
 Core |
Contact UsPer Year |
For lean teams just getting started
|
Various alternatives pricing & plans
I like Respondent's simple interface and how easy it is to apply to studies. I can easily respond to the screener questions. The setup was also easy, which I appreciate. Review collected by and hosted on G2.com.
The platform fees Review collected by and hosted on G2.com.
I use Respondent to recruit high-quality research participants, and I find it especially useful for reaching hard-to-find professionals and niche audiences quickly. I can quickly find highly qualified individuals who match my research criteria, which saves me an enormous amount of time. I appreciate the quality of participants—people are motivated, professional, and ready to engage meaningfully in interviews or surveys. The platform’s user experience is smooth, from posting a study to managing scheduling and payments, making the whole research process much less stressful. I can clearly see who’s applying, review their profiles in detail, and choose participants that best fit my study. I like the flexible scheduling tools, which make coordinating interviews across different time zones much easier. Additionally, the support and resources Respondent provides—like tips for crafting studies or guidance on participant engagement—help make the process smoother, especially for complex or niche research. The study creation interface is intuitive, with helpful prompts and examples that make it easy to avoid common mistakes, and I find the tips for crafting effective screener questions and determining appropriate incentives very useful. Review collected by and hosted on G2.com.
The cost of participating incentives and platform fees can be high, making it less accessible for small budgets. Finding enough qualified participants for highly niche audiences can take longer. Respondent's international reach is limited for some studies, making global research challenging in certain regions or industries. The navigation of the platform could be more intuitive, particularly for tracking multiple studies at once. The participant messaging system could be improved to allow for more intuitive bulk updates and reminders. Filtering and sorting participants could be more flexible, such as filtering by multiple criteria at once. Review collected by and hosted on G2.com.
