Link copied to clipboard # Respondent vs UserTesting Comparison - What are their main differences? Share [ Export ](/compare/respondent/usertesting/export.csv) RespondentUserTesting[+ Add Product](#) Reviews **Respondent** [ 4.6/5(526) ](https://www.g2.com/products/respondent/reviews#reviews) **UserTesting** [ 4.4/5(794) ](https://www.g2.com/products/usertesting/reviews#reviews) Pricing **Respondent** No pricing available **UserTesting** Free Trial **Contact Us** Per Year ยท Team-based Unlimited **Pricing Insights** from reviews Time to Implement **Respondent** 2 months Based on 9 responses **UserTesting** 2 months Based on 44 responses Return on Investment **Respondent** 9 months3 months sooner Based on 9 responses **UserTesting** 12 months Based on 30 responses Perceived Cost **Respondent** $$$$$ **UserTesting** $$$$$ Average Discount **Respondent** 6% **UserTesting** 9%3% more ![Respondent](https://images.g2crowd.com/uploads/product/hd_favicon/a0948e9c5c619d3d77014123bd187a1e/respondent.svg "Respondent") ![UserTesting](https://images.g2crowd.com/uploads/product/hd_favicon/ac57cca9184c8ef16c868d466e726c9f/usertesting.svg "UserTesting") G2 offers free advice on this comparison. Chat with an expert How do we contact you? ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call Who do you want to talk with? ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human Pros & Cons **Respondent** [ Opportunities (17) ](https://www.g2.com/products/respondent/reviews?filters%5Bsentiment_snippet%5D=1309418&qs=pros-and-cons#reviews)[ Ease of Use (16) ](https://www.g2.com/products/respondent/reviews?filters%5Bsentiment_snippet%5D=1308663&qs=pros-and-cons#reviews)[ Limited Options (9) ](https://www.g2.com/products/respondent/reviews?filters%5Bsentiment_snippet%5D=1309763&qs=pros-and-cons#reviews)[ Survey Issues (7) ](https://www.g2.com/products/respondent/reviews?filters%5Bsentiment_snippet%5D=1308286&qs=pros-and-cons#reviews) **UserTesting** [ Ease of Use (86) ](https://www.g2.com/products/usertesting/reviews?filters%5Bsentiment_snippet%5D=1749829&qs=pros-and-cons#reviews)[ Helpful (64) ](https://www.g2.com/products/usertesting/reviews?filters%5Bsentiment_snippet%5D=1747493&qs=pros-and-cons#reviews)[ Testing Difficulties (28) ](https://www.g2.com/products/usertesting/reviews?filters%5Bsentiment_snippet%5D=1749176&qs=pros-and-cons#reviews)[ Missing Features (26) ](https://www.g2.com/products/usertesting/reviews?filters%5Bsentiment_snippet%5D=1748728&qs=pros-and-cons#reviews) Integrations **Respondent** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fa84c3150f4eda7c1296fe22cd763ae7/avatar-al.png "Product Avatar Image") Avatar Al ](https://www.g2.com/products/avatar-al/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_528f622c63c3c11dc3f068e3abe26a0c/zoom-workplace.png "Product Avatar Image") Zoom Workplace ](https://www.g2.com/products/zoom-workplace/reviews)[ View all ](https://www.g2.com/products/respondent/integrations) **UserTesting** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3f8dfbd36c438447b2cb20b9565f2afd/figma.jpg "Product Avatar Image") Figma ](https://www.g2.com/products/figma/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_793034d14bb0f3fa12d97cf3cc0032c4/jira.jpg "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ View all ](https://www.g2.com/products/usertesting/integrations) Screenshots **Respondent** ![Respondent screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/73722/expirable-direct-uploads_2F429e827a-0bbc-4306-9aab-f3fb24c8ab18_2FScreen_Shot_2018-01-07_at_4.34.11_PM.png) **UserTesting** ![UserTesting screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1235524/audience-management-hero-Image.png) Ratings Meets Requirements **Respondent** 8.9 8.9293 **UserTesting** 8.5 8.5607 Ease of Use **Respondent** 9.1 9.1298 **UserTesting** 8.4 8.4638 Ease of Setup **Respondent** 9.1 9.190 **UserTesting** 8.6 8.6304 Ease of Admin **Respondent** 8.8 8.854 **UserTesting** 8.7 8.7235 Quality of Support **Respondent** 8.9 8.9278 **UserTesting** 9.0 9.0530 Has the product been a good partner in doing business? **Respondent** 8.7 8.752 **UserTesting** 8.7 8.7231 Product Direction (% positive) **Respondent** 8.8 8.8289 **UserTesting** 8.1 8.1597 Features User Research[Hide 80 FeaturesShow 80 Features](javascript:void(0);) 8.5 249 7.5 470 User Response Methods Survey 9.1(won by 1.6) 157 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.5 319 | Verified Video Snippets 8.5 138 8.6(won by 0.1) 377 | Verified Video Interview 8.5 137 | Verified 8.7(won by 0.2) 298 | Verified Photo Submission Feature Not Available 7.1(won by default) 184 | Verified Text/Notes Feature Not Available 8.2(won by default) 352 | Verified Commenting/Notes Not enough data Not enough data Participant Selection Recruitment Pool 8.2(won by 0.1) 134 | Verified 8.1 380 | Verified In-App Feature Not Available 7.4(won by default) 126 In-Store Feature Not Available 5.5(won by default) 81 On-Site Feature Not Available 6.9(won by default) 107 Single Sign On Not enough data Not enough data Insights Analytics 8.3(won by 0.6) 142 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.7 348 | Verified Collaboration 8.3(won by 0.7) 138 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.6 312 | Verified Sorting 8.4(won by 1.0) 143 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.4 313 | Verified Visual Analytics Not enough data Not enough data Generative AI AI Text Summarization 8.7(won by 2.1) 66 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.6 85 Generative AI Not enough data Not enough data Additional Functionality User Journeys Not enough data Not enough data Usability Testing Not enough data Not enough data Engagement Tracking Not enough data Not enough data For Mobile Not enough data Not enough data A/B Testing Not enough data Not enough data Search/Filter Not enough data Not enough data AI Copilot Not enough data Not enough data Data Visualization Not enough data Not enough data API Not enough data Not enough data Drag & Drop Not enough data Not enough data Unmoderated Testing Not enough data Not enough data Screen Activity Recording Not enough data Not enough data Behavior Tracking Not enough data Not enough data Software Testing Management Not enough data Not enough data Performance Metrics Not enough data Not enough data Customizable Questions Not enough data Not enough data Heatmaps Not enough data Not enough data Prototype Creation Not enough data Not enough data Activity Dashboard Not enough data Not enough data Customer Segmentation Not enough data Not enough data Data Import/Export Not enough data Not enough data Trend Analysis Not enough data Not enough data User Research Analysis Not enough data Not enough data Monitoring Not enough data Not enough data Third-Party Integrations Not enough data Not enough data For Websites Not enough data Not enough data Issue Tracking Not enough data Not enough data Collaboration Tools Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Customizable Branding Not enough data Not enough data User Management Not enough data Not enough data Customizable Templates Not enough data Not enough data Design Management Not enough data Not enough data Multi-Language Not enough data Not enough data Real-Time Data Not enough data Not enough data Project Management Not enough data Not enough data Customizable Fields Not enough data Not enough data Moderated Usability Testing Not enough data Not enough data Quantitative Metrics Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Categorization/Grouping Not enough data Not enough data Tagging Not enough data Not enough data Conversion Rate Optimization Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Video recording/Transcriptions Not enough data Not enough data Customizable Categories Not enough data Not enough data Annotations Not enough data Not enough data Performance Testing Not enough data Not enough data Benchmarking Not enough data Not enough data Question Library Not enough data Not enough data Customizable Reports Not enough data Not enough data Projections Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Assessment Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Video Support Not enough data Not enough data Demographic Data Not enough data Not enough data Customer Experience Management Not enough data Not enough data Workflow Management Not enough data Not enough data Geotargeting Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Email Reminders Not enough data Not enough data Audience Targeting Not enough data Not enough data Consumer Video Feedback[Hide 17 FeaturesShow 17 Features](javascript:void(0);) 8.8 137 7.9 260 Feedback Source Invitation 8.7(won by 0.7) 80 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.0 115 Survey Link 9.0(won by 0.6) 82 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.4 133 App 8.7(won by 0.3) 75 8.4 132 Widget 8.5(won by 0.8) 72 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.7 84 Recruitment Pool 8.7(won by 0.4) 77 8.3 156 Feedback Management Media Library 8.8(won by 1.1) 73 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.7 145 Sorting 8.9(won by 1.2) 76 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.7 160 Sharing 8.8(won by 0.6) 77 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.2 178 Privacy 9.1(won by 0.9) 81 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.2 163 Insights Computer Transcription 8.9(won by 1.6) 73 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.3 163 Analytics 9.2(won by 1.5) 75 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.7 174 Human Transcription 8.8(won by default) 72 Feature Not Available Agentic AI - Demo Automation Autonomous Task Execution Not enough data Feature Not Available Cross-system Integration Not enough data Feature Not Available Adaptive Learning Not enough data Feature Not Available Natural Language Interaction Not enough data Feature Not Available AI Demo Agent or Avatar Not enough data Not enough data Survey[Hide 64 FeaturesShow 64 Features](javascript:void(0);) 8.2 305 6.4 29 Survey Management Survey Builder 8.8(won by 2.7) 167 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.1 22 Customizable Questions 8.8(won by 0.9) 178 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.9 24 Templates 8.5(won by 2.0) 168 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.5 22 Survey Distribution 8.7(won by 2.2) 172 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.5 24 Mobile Survey Not enough data Not enough data Site Intercept Survey Not enough data Not enough data Pulse Surveys Not enough data Not enough data Survey Customization Question Branching 8.5(won by 2.5) 161 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.0 25 Branding 8.7(won by 2.9) 163 (There is a greater than 0.5 difference between this product's rating and its competitors) 5.8 24 Multimedia Support 8.8(won by 2.3) 156 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.5 24 Multilingual Surveys 8.5(won by 3.6) 153 (There is a greater than 0.5 difference between this product's rating and its competitors) 4.9 23 Survey Insights Reporting & Analytics 8.8(won by 2.5) 164 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.3 24 Data Exporting 8.7(won by 1.6) 155 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.1 24 Permissions 8.7(won by 1.9) 166 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.8 24 BI Tools Integration 8.3(won by default) 148 Feature Not Available Collaboration Tools Not enough data Not enough data Presentation Tools Not enough data Not enough data Data Analysis Tools Not enough data Not enough data Real-Time Data Not enough data Not enough data Visual Analytics Not enough data Not enough data Agentic AI - Survey Adaptive Learning 7.0(won by default) 5 Feature Not Available Proactive Assistance 5.7(won by default) 5 Feature Not Available Decision Making 7.3(won by default) 5 Feature Not Available Dynamic Content Not enough data Not enough data Additional Functionality Single Sign On Not enough data Not enough data Phone Polling Not enough data Not enough data Online Polling Not enough data Not enough data Support Audio/Images/Video Not enough data Not enough data Engagement Tracking Not enough data Not enough data Question Library Not enough data Not enough data Data Visualization Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Generative AI Not enough data Not enough data Word Clouds Not enough data Not enough data Alerts/Notifications Not enough data Not enough data AI Copilot Not enough data Not enough data Customizable Fields Not enough data Not enough data Template Management Not enough data Not enough data Email Management Not enough data Not enough data Interactive Content Not enough data Not enough data Q&A Management Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Activity Tracking Not enough data Not enough data Feedback Management Not enough data Not enough data API Not enough data Not enough data Data Cleansing Not enough data Not enough data Email Marketing Not enough data Not enough data Data Security Not enough data Not enough data Anonymous Feedback Not enough data Not enough data URL Customization Not enough data Not enough data Question Piping Not enough data Not enough data Offline Response Collection Not enough data Not enough data Activity Dashboard Not enough data Not enough data NPS Survey Structure Not enough data Not enough data Drag & Drop Not enough data Not enough data Data Import/Export Not enough data Not enough data Response Validation Not enough data Not enough data Customer Segmentation Not enough data Not enough data Response Quotas Not enough data Not enough data Multi-Language Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Email Reminders Not enough data Not enough data Gamification Not enough data Not enough data Randomization Not enough data Not enough data Experience Management[Hide 56 FeaturesShow 56 Features](javascript:void(0);) Not enough data 6.4 24 Analytics Net Promoter Score (NPS) Not enough data 6.8(won by default) 19 Customer Satisfaction (CSAT) Score Not enough data 6.5(won by default) 18 Customer Effort Score (CES) Not enough data 6.6(won by default) 17 Gamification Not enough data Feature Not Available Customization Stakeholder Management Not enough data 6.9(won by default) 17 Multilanguage Support Not enough data 6.0(won by default) 16 Multiple Branding Support Not enough data 6.0(won by default) 17 Vertical-specific Solutions Not enough data 5.6(won by default) 16 Customizable Branding Not enough data Not enough data Knowledge Management Not enough data Not enough data Workflow Management Not enough data Not enough data Email Management Not enough data Not enough data Feedback Management Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Negative Feedback Management Not enough data Not enough data Generative AI AI Text Summarization Not enough data 7.1(won by default) 18 AI Text Generation Not enough data Feature Not Available Generative AI Not enough data Not enough data Agentic AI - Experience Management Autonomous Task Execution Not enough data Feature Not Available Cross-system Integration Not enough data Feature Not Available Natural Language Interaction Not enough data Feature Not Available Proactive Assistance Not enough data Feature Not Available Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Multi-Language Not enough data Not enough data Additional Functionality Real-Time Reporting Not enough data Not enough data Drag & Drop Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Dashboard Not enough data Not enough data NPS Survey Structure Not enough data Not enough data Customizable Forms Not enough data Not enough data Visual Analytics Not enough data Not enough data Data Visualization Not enough data Not enough data Customer Segmentation Not enough data Not enough data Tagging Not enough data Not enough data Customer Journey Mapping Not enough data Not enough data Text Analysis Not enough data Not enough data Customizable Reports Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data CRM Not enough data Not enough data Multi-Channel Data Collection Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Customizable Fields Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Predictive Analytics Not enough data Not enough data Collaboration Tools Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Trend Analysis Not enough data Not enough data API Not enough data Not enough data AI Copilot Not enough data Not enough data Engagement Tracking Not enough data Not enough data Customizable Templates Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Multi-Channel Support Not enough data Not enough data Enterprise Feedback Management[Hide 65 FeaturesShow 65 Features](javascript:void(0);) Not enough data 8.2 155 Generative AI AI Text Generation Not enough data 5.7(won by default) 5 AI Text Summarization Not enough data 6.4(won by default) 6 Generative AI Not enough data Not enough data Survey Management Brand Design Consistency Not enough data 9.0(won by default) 35 | Verified Survey Deployment Not enough data 8.3(won by default) 83 | Verified Feedback Collection Not enough data 8.6(won by default) 107 | Verified Device Responsiveness Not enough data 8.5(won by default) 100 | Verified Surveys & Feedback Not enough data Not enough data Mobile Survey Not enough data Not enough data Pulse Surveys Not enough data Not enough data Process Management Feedback Aggregation Not enough data 8.0(won by default) 102 | Verified Real-Time Analysis Not enough data 8.3(won by default) 82 | Verified Trigger Alerts Not enough data Feature Not Available Real-Time Action Not enough data Feature Not Available 360 Degree Feedback Not enough data Not enough data Anonymous Feedback Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Trend Analysis Not enough data Not enough data Real-Time Data Not enough data Not enough data Text Analysis Not enough data Not enough data Sentiment Analysis Not enough data Not enough data System Management Security Not enough data 8.8(won by default) 89 | Verified System Monitoring Not enough data 9.2(won by default) 15 | Verified SSL Security Not enough data Not enough data GPS Not enough data Not enough data Additional Functionality Customer Experience Management Not enough data Not enough data NPS of Employees Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Question Library Not enough data Not enough data CRM Not enough data Not enough data Data Visualization Not enough data Not enough data Multi-Channel Distribution Not enough data Not enough data Ratings/Reviews Not enough data Not enough data Negative Feedback Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Email Management Not enough data Not enough data Commenting/Notes Not enough data Not enough data AI Copilot Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Template Management Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Social Media Integration Not enough data Not enough data Text Fields Not enough data Not enough data Customizable Questions Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Customizable Branding Not enough data Not enough data Conditional Logic Not enough data Not enough data Website Integration Not enough data Not enough data Search/Filter Not enough data Not enough data Collaboration Tools Not enough data Not enough data API Not enough data Not enough data NPS of Customers Not enough data Not enough data Multi-Language Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Segmentation Not enough data Not enough data Customer Segmentation Not enough data Not enough data Reminders Not enough data Not enough data NPS Survey Structure Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Widgets Not enough data Not enough data Customizable Templates Not enough data Not enough data Feedback Management Not enough data Not enough data Customizable Fields Not enough data Not enough data Question Branching Not enough data Not enough data Show 2 feature categories with incomplete data Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Third-Party Integrations Not enough data Not enough data To-Do List Not enough data Not enough data @mentions Not enough data Not enough data Single Sign On Not enough data Not enough data File Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Screen Sharing Not enough data Not enough data Content Management Not enough data Not enough data Brainstorming Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Calendar Management Not enough data Not enough data Status Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Real Time Editing Not enough data Not enough data Communication Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Tagging Not enough data Not enough data Generative AI Not enough data Not enough data Assignment Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Project Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data File Sharing Not enough data Not enough data Document Storage Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Contact Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Progress Tracking Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Consumer Insights Platforms[Hide 67 FeaturesShow 67 Features](javascript:void(0);) Not enough data Not enough data Survey Design - Consumer Insights Platforms Multi-Use Methodologies Not enough data Not enough data Industry & Locale Adaptability Not enough data Feature Not Available Behavioral & Adaptive Logic Guidance Not enough data Not enough data Self-Serve Survey Builder Not enough data Not enough data AI Smart Probes Not enough data Feature Not Available Question Branching Not enough data Not enough data Conditional Logic Not enough data Not enough data Audience Access - Consumer Insights Platforms Flexible Audience Options Not enough data Not enough data Customer Data Upload Not enough data Not enough data Consumer Panels Not enough data Not enough data Real-Time Data Not enough data Not enough data Data Collection - Consumer Insights Platforms Rapid Research Not enough data Not enough data Quality Assurance Not enough data Not enough data Mobile / Mixed Mode Not enough data Not enough data Analytics - Consumer Insights Platforms AI-Powered Insights Not enough data Not enough data Qualitative Research Support Not enough data Not enough data Benchmarking & Norms Not enough data Not enough data Generative AI Not enough data Not enough data Collaboration - Consumer Insights Platforms Dashboards & Embedded Integrations Not enough data Feature Not Available Embeddable Reports Not enough data Not enough data Shared Workspaces Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Customizable Reports Not enough data Not enough data Additional Functionality Customizable Questions Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Activity Tracking Not enough data Not enough data Search/Filter Not enough data Not enough data Trend Analysis Not enough data Not enough data Charting Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Face-to-Face Not enough data Not enough data Survey Sample Management Not enough data Not enough data Multi-Channel Distribution Not enough data Not enough data Customer Segmentation Not enough data Not enough data SSL Security Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Multi-Language Not enough data Not enough data Data Visualization Not enough data Not enough data Monitoring Not enough data Not enough data Drag & Drop Not enough data Not enough data Offline Access Not enough data Not enough data Data Import/Export Not enough data Not enough data Customizable Fields Not enough data Not enough data Phone-Based Not enough data Not enough data Template Management Not enough data Not enough data Reminders Not enough data Not enough data Visual Analytics Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Customizable Branding Not enough data Not enough data Panel Management Not enough data Not enough data Question Library Not enough data Not enough data Paper-Based Not enough data Not enough data Benchmarking Not enough data Not enough data API Not enough data Not enough data Single Sign On Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Customizable Templates Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Multiple User Accounts Not enough data Not enough data Email Management Not enough data Not enough data Statistical Analysis Not enough data Not enough data Email Reminders Not enough data Not enough data AI Copilot Not enough data Not enough data User Insights Reviewers' Company Size [![Respondent](https://images.g2crowd.com/uploads/product/hd_favicon/a0948e9c5c619d3d77014123bd187a1e/respondent.svg "Respondent")](https://www.g2.com/products/respondent/reviews) Respondent Small-Business(50 or fewer emp.) 64.1% Mid-Market(51-1000 emp.) 21.5% Enterprise(\> 1000 emp.) 14.4% [![UserTesting](https://images.g2crowd.com/uploads/product/hd_favicon/ac57cca9184c8ef16c868d466e726c9f/usertesting.svg "UserTesting")](https://www.g2.com/products/usertesting/reviews) UserTesting Small-Business(50 or fewer emp.) 19.9% Mid-Market(51-1000 emp.) 38.1% Enterprise(\> 1000 emp.) 42.0% Small-Business (50 or fewer emp.) 64.1% 19.9% Mid-Market (51-1000 emp.) 21.5% 38.1% Enterprise (\> 1000 emp.) 14.4% 42.0% Reviewers' Industry [![Respondent](https://images.g2crowd.com/uploads/product/hd_favicon/a0948e9c5c619d3d77014123bd187a1e/respondent.svg "Respondent")](https://www.g2.com/products/respondent/reviews) Respondent Computer Software 9.8% Information Technology and Services 8.2% Market Research 5.5% Marketing and Advertising 4.9% Accounting 3.8% Other 67.8% [![UserTesting](https://images.g2crowd.com/uploads/product/hd_favicon/ac57cca9184c8ef16c868d466e726c9f/usertesting.svg "UserTesting")](https://www.g2.com/products/usertesting/reviews) UserTesting Financial Services 10.2% Computer Software 9.8% Information Technology and Services 8.7% Retail 6.4% Health, Wellness and Fitness 3.8% Other 60.9% FAQs ## Respondent vs UserTesting FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between UserTesting vs Respondent? UserTesting and Respondent differ most clearly in their reviewer-cited strengths, with UserTesting excelling in ease of use and Respondent in participant quality and targeting. | [UserTesting](https://www.g2.com/products/usertesting/reviews) | [Respondent](https://www.g2.com/products/respondent/reviews) | | --- | --- | | 4.4/5 (792 reviews) | 4.6/5 (530 reviews) | | Enterprise | Small-Business | | 8.6 | 9.1 | | 9.0 | 8.9 | | Ease of Use (86 all-time mentions) | Participant Quality and Targeting (recent reviews) | ### How do the pricing models of UserTesting and Respondent compare? Respondent is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to UserTesting. - **UserTesting:** Reviewers frequently cite UserTesting as expensive, especially for startups and small teams, and mention that the cost can be a barrier to frequent or large-scale testing. - **Respondent:** Reviewers describe Respondent's pricing as premium but justified by the quality of participants and time saved in recruitment, though some note it can be costly for small studies. - **Switching reasons:** In recent reviews, buyers mention switching from UserTesting to Respondent for more cost-effective access to high-quality, targeted participants. ### What are the best alternatives to UserTesting and Respondent? The top three alternatives to UserTesting and Respondent are Dscout, Lyssna, and User Interviews. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [UserTesting](https://www.g2.com/products/usertesting/reviews) | 4.4/5 (792) | Enterprise | Reviewers cite high cost, especially for small teams | Ease of Use (86 all-time mentions) | | [Respondent](https://www.g2.com/products/respondent/reviews) | 4.6/5 (530) | Small-Business | Premium pricing, justified by participant quality | Participant Quality and Targeting (recent reviews) | | [Dscout](https://www.g2.com/products/dscout/reviews) | 4.5/5 (190) | Enterprise | โ€” | Video-based research and participant engagement (recent reviews) | | [Lyssna](https://www.g2.com/products/lyssna/reviews) | 4.5/5 (183) | Mid-Market | โ€” | Intuitive interface and rapid feedback (recent reviews) | | [User Interviews](https://www.g2.com/products/user-interviews/reviews) | 4.6/5 (1046) | Mid-Market | โ€” | Recruitment for moderated interviews (recent reviews) | ### Which User Research features should I prioritize when comparing UserTesting and Respondent? Buyers should prioritize participant recruitment, ease of setup, survey capabilities, integrations, and support quality when comparing UserTesting and Respondent. - **Participant Recruitment:** UserTesting is cited for a large participant pool (86 all-time mentions for ease of use); Respondent is praised for high-quality, targeted participants (recent reviews). - **Ease of Setup:** UserTesting scores 8.6; Respondent scores 9.1. - **Survey Capabilities:** UserTesting has 22 all-time mentions of survey issues; Respondent has 12 all-time mentions for surveys and 11 for survey management. - **Integrations:** UserTesting integrates with Figma (6 all-time mentions); Respondent's integration data is not cited. - **Support Quality:** UserTesting scores 9.0; Respondent scores 8.9. ### What are the pros and cons of UserTesting vs Respondent? UserTesting's headline strength is ease of use, while Respondent's is participant quality and targeting. - **UserTesting strengths:** Ease of use (86 all-time mentions), time-saving (45), helpful features (64), intuitive interface (27), and robust participant pool. - **UserTesting trade-offs:** Expensive for small teams (19 all-time mentions), survey issues (22), missing features (26), and participant quality variability. - **Respondent strengths:** High-quality, targeted participants (recent reviews), ease of use (19), income generation (14), and efficient recruitment (6). - **Respondent trade-offs:** Premium pricing for small studies, limited options (9), survey issues (7), and slower processes (6). ### Is UserTesting or Respondent better for small businesses? Respondent is better suited for small businesses, as indicated by its largest reviewer segment and positive small-business sentiment. - **UserTesting:** Largest segment is Enterprise; reviewers from small businesses often cite high cost as a barrier. - **Respondent:** Largest segment is Small-Business; reviewers highlight ease of setup, participant targeting, and value for small teams. ### Which User Research platform has better integrations? UserTesting is favored for integrations, with reviewers specifically mentioning Figma integration. - **UserTesting:** Figma integration is cited in recent reviews (6 all-time mentions). - **Respondent:** No integrations are cited in recent reviews. ### How do UserTesting and Respondent compare on customer support? UserTesting and Respondent are rated at parity for Quality of Support, with UserTesting at 9.0 and Respondent at 8.9. - **UserTesting:** Reviewers frequently mention responsive and helpful customer support, with 36 all-time mentions. - **Respondent:** Reviewers describe support as reliable and responsive, with 9 all-time mentions and positive recent feedback. ### Which is easier to implement, UserTesting or Respondent? Respondent is rated higher for Ease of Setup, scoring 9.1 versus UserTesting's 8.6, indicating a smoother implementation experience. - **UserTesting:** Reviewers describe setup as straightforward but note occasional complexity for non-researchers. - **Respondent:** Reviewers consistently highlight easy and fast setup, with positive experiences for both researchers and participants. ### Which product has better Survey? Respondent is favored for Survey, with more positive reviewer sentiment and fewer cited issues than UserTesting. - **UserTesting:** Survey issues are cited in 22 all-time mentions; reviewers note limitations in survey logic and participant quality for surveys. - **Respondent:** Surveys and survey management are cited positively in 12 and 11 all-time mentions, with reviewers highlighting survey availability and management features. Alternatives **Respondent Alternatives** ![User Interviews](https://images.g2crowd.com/uploads/product/hd_favicon/e084340a5b6caa5466ac4743423f39ce/user-interviews.svg "User Interviews") [ User Interviews ](/products/user-interviews/reviews) ![Dscout](https://images.g2crowd.com/uploads/product/hd_favicon/d65cff582bdde28c63538bd376092c43/dscout.svg "Dscout") [ Dscout ](/products/dscout/reviews) ![Hotjar by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/882f58fdd9f66f7fb6f26e4c3ecabed8/hotjar-by-contentsquare.svg "Hotjar by Contentsquare") [ Hotjar by Contentsquare ](/products/hotjar-by-contentsquare/reviews) ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey") [ SurveyMonkey ](/products/surveymonkey/reviews) **UserTesting Alternatives** ![Dscout](https://images.g2crowd.com/uploads/product/hd_favicon/d65cff582bdde28c63538bd376092c43/dscout.svg "Dscout") [ Dscout ](/products/dscout/reviews) ![Lyssna](https://images.g2crowd.com/uploads/product/hd_favicon/7fb89a942a0682ed06350f63509c73de/lyssna.svg "Lyssna") [ Lyssna ](/products/lyssna/reviews) ![Userlytics](https://images.g2crowd.com/uploads/product/hd_favicon/77d0a0611ac8e48b54fb28c48c3677ae/userlytics.svg "Userlytics") [ Userlytics ](/products/userlytics/reviews) ![Hotjar by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/882f58fdd9f66f7fb6f26e4c3ecabed8/hotjar-by-contentsquare.svg "Hotjar by Contentsquare") [ Hotjar by Contentsquare ](/products/hotjar-by-contentsquare/reviews)