# Optro vs Resolver Comparison
---
## AI Generated Summary
- **G2 reviewers report** that AuditBoard excels in user experience, with a modern and intuitive design that makes navigation easy. Users appreciate the streamlined interface, which enhances their ability to conduct risk assessments and audits efficiently.
- **Users say** that Resolver provides robust incident management capabilities, allowing teams to effectively track and address issues. Reviewers highlight its detailed risk intelligence analysis, which helps in proactively managing risks and incidents.
- **According to verified reviews,** AuditBoard's implementation process is praised for its ease, with many users finding the initial setup straightforward. This contrasts with Resolver, where some users have noted challenges in configuration that can complicate the onboarding experience.
- **Reviewers mention** that while Resolver offers strong support, with a responsive team ready to assist, AuditBoard also receives high marks for customer support, though slightly lower. Users appreciate the availability of resources and assistance from both platforms.
- **G2 reviewers highlight** that AuditBoard has a more extensive feature set for compliance and governance, with centralized workflows that improve documentation management. Resolver, while effective in risk management, may not provide the same level of comprehensive GRC capabilities.
- **Users report** that both platforms have their strengths in specific areas, with Resolver shining in incident tracking and risk management, while AuditBoard stands out for its user-friendly design and robust audit functionalities, making it a preferred choice for many organizations.



| | Optro | Resolver | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 1,596 | 179 | 
| **Largest Market Segment** | Enterprise (59.6% of reviews) | Enterprise (48.0% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Optro

Pros:
- Ease of Use (243 reviews)
- Audit Management (150 reviews)

Cons:
- Improvement Needed (100 reviews)
- Limited Customization (79 reviews)

### Resolver

Pros:
- Ease of Use (62 reviews)
- Customization (41 reviews)

Cons:
- Complexity (34 reviews)
- Improvement Needed (26 reviews)

---
## Ratings Comparison
| Rating | Optro | Resolver | 
|---|---|---|
  | **Meets Requirements** | 8.7 (1337 reviews) | 8.2 (161 reviews) | 
  | **Ease of Use** | 8.8 (1376 reviews) | 7.9 (166 reviews) | 
  | **Ease of Setup** | 8.1 (990 reviews) | 7.1 (141 reviews) | 
  | **Ease of Admin** | 8.4 (749 reviews) | 7.3 (127 reviews) | 
  | **Quality of Support** | 8.6 (1301 reviews) | 8.9 (159 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (757 reviews) | 8.8 (126 reviews) | 
  | **Product Direction (% positive)** | 9.5 (1339 reviews) | 8.8 (161 reviews) | 

---
## Pricing

### Optro

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Resolver

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Investigation Management

| Product | Score | Reviews |
|---|---|---|
| **Optro** | N/A | N/A |
| **Resolver** | 8.1/10 | 64 |

#### Case Management

| Feature | Optro | Resolver | 
|---|---|---|
| **Intake** | Not enough data | 8.2 (56 reviews) | 
| **Assignment** | Not enough data | 8.5 (57 reviews) | 
| **Escalation** | Not enough data | 8.1 (55 reviews) | 

#### Analytics

| Feature | Optro | Resolver | 
|---|---|---|
| **Monitoring** | Not enough data | 8.0 (55 reviews) | 
| **Metrics** | Not enough data | 8.1 (55 reviews) | 
| **Compliance** | Not enough data | 8.1 (53 reviews) | 

#### Agentic AI - Investigation Management

| Feature | Optro | Resolver | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Environmental, Social, and Governance (ESG) Reporting

| Product | Score | Reviews |
|---|---|---|
| **Optro** | 7.9/10 | 30 |
| **Resolver** | N/A | N/A |

#### Data Collection

| Feature | Optro | Resolver | 
|---|---|---|
| **Data Types** | 7.8 (29 reviews) | Not enough data | 
| **Data Sources** | 7.7 (30 reviews) | Not enough data | 
| **Third Party** | 7.1 (29 reviews) | Not enough data | 

#### Reporting

| Feature | Optro | Resolver | 
|---|---|---|
| **Ratings** | 7.9 (28 reviews) | Not enough data | 
| **Investment** | 7.8 (28 reviews) | Not enough data | 
| **Public** | 7.8 (27 reviews) | Not enough data | 

#### Integration

| Feature | Optro | Resolver | 
|---|---|---|
| **Governance, Risk & Compliance** | 8.5 (29 reviews) | Not enough data | 
| **Finance** | 8.0 (29 reviews) | Not enough data | 
| **Environmental, Quality and Safety Management** | 7.8 (27 reviews) | Not enough data | 

#### Risk Management - Environmental, Social, and Governance (ESG) Reporting

| Feature | Optro | Resolver | 
|---|---|---|
| **Communications** | 7.8 (20 reviews) | Not enough data | 
| **Risk Identification** | 7.8 (20 reviews) | Not enough data | 
| **Risk Assessment** | 7.8 (19 reviews) | Not enough data | 
| **Strategic Planning** | 7.5 (19 reviews) | Not enough data | 

#### Reporting - Environmental, Social, and Governance (ESG) Reporting

| Feature | Optro | Resolver | 
|---|---|---|
| **Benchmarking & Competitive Analysis** | 7.5 (19 reviews) | Not enough data | 
| **Actionable Insights** | 7.6 (19 reviews) | Not enough data | 
| **AI-Enabled ESG Reporting** | 7.6 (18 reviews) | Not enough data | 
| **Performance Tracking** | 7.1 (18 reviews) | Not enough data | 
| **Compliance Reporting** | 7.6 (15 reviews) | Not enough data | 

#### Agentic AI - Environmental, Social, and Governance (ESG) Reporting

| Feature | Optro | Resolver | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (5 reviews) | Not enough data | 
| **Decision Making** | 9.3 (5 reviews) | Not enough data | 

### Third Party & Supplier Risk Management

| Product | Score | Reviews |
|---|---|---|
| **Optro** | 8.0/10 | 64 |
| **Resolver** | 8.3/10 | 11 |

#### Risk Assessment

| Feature | Optro | Resolver | 
|---|---|---|
| **Scoring** | 8.3 (52 reviews) | 7.5 (8 reviews) | 
| **AI** | Feature Not Available | Not enough data | 

#### Risk Control

| Feature | Optro | Resolver | 
|---|---|---|
| **Reviews** | 8.4 (59 reviews) | 7.3 (8 reviews) | 
| **Policies** | 8.5 (55 reviews) | 6.7 (8 reviews) | 
| **Workflows** | 8.9 (62 reviews) | 9.0 (8 reviews) | 

#### Monitoring

| Feature | Optro | Resolver | 
|---|---|---|
| **Vendor Performance** | 8.3 (54 reviews) | 7.7 (8 reviews) | 
| **Notifications** | 8.4 (60 reviews) | 7.3 (8 reviews) | 
| **Oversight** | 8.5 (57 reviews) | 7.7 (8 reviews) | 

#### Reporting

| Feature | Optro | Resolver | 
|---|---|---|
| **Templates** | 8.5 (60 reviews) | 6.7 (8 reviews) | 
| **Centralized Data** | 8.7 (59 reviews) | 7.3 (8 reviews) | 
| **360 View** | 8.0 (52 reviews) | 7.3 (8 reviews) | 

#### Agentic AI - Third Party & Supplier Risk Management

| Feature | Optro | Resolver | 
|---|---|---|
| **Adaptive Learning** | 6.3 (10 reviews) | Not enough data | 
| **Decision Making** | 5.9 (9 reviews) | Not enough data | 

### IT Risk Management

| Product | Score | Reviews |
|---|---|---|
| **Optro** | 7.2/10 | 86 |
| **Resolver** | N/A | N/A |

#### Generative AI

| Feature | Optro | Resolver | 
|---|---|---|
| **AI Text Generation** | 7.5 (84 reviews) | Feature Not Available | 

#### Monitoring - IT Risk Management

| Feature | Optro | Resolver | 
|---|---|---|
| **AI Monitoring** | 7.0 (28 reviews) | Not enough data | 

#### Agentic AI - IT Risk Management

| Feature | Optro | Resolver | 
|---|---|---|
| **Autonomous Task Execution** | 6.8 (27 reviews) | Not enough data | 
| **Multi-step Planning** | 7.4 (27 reviews) | Not enough data | 

### Audit Management

| Product | Score | Reviews |
|---|---|---|
| **Optro** | 7.9/10 | 687 |
| **Resolver** | 7.4/10 | 34 |

#### Generative AI

| Feature | Optro | Resolver | 
|---|---|---|
| **AI Text Summarization** | 7.5 (450 reviews) | 6.3 (12 reviews) | 
| **AI Text Generation** | 7.5 (451 reviews) | 6.3 (12 reviews) | 

#### Workflows - Audit Management

| Feature | Optro | Resolver | 
|---|---|---|
| **Audit Trail** | 8.5 (423 reviews) | 7.9 (21 reviews) | 
| **Recommendations** | 8.2 (412 reviews) | 8.1 (21 reviews) | 
| **Collaboration Tools** | 8.2 (409 reviews) | 7.4 (21 reviews) | 
| **Integrations** | 7.4 (397 reviews) | 7.2 (21 reviews) | 
| **Planning & Scheduling** | 7.6 (400 reviews) | 7.1 (21 reviews) | 

#### Documentation - Audit Management

| Feature | Optro | Resolver | 
|---|---|---|
| **Templates & Forms** | Feature Not Available | 7.8 (20 reviews) | 
| **Checklists** | 8.0 (408 reviews) | 6.7 (21 reviews) | 

#### Reporting & Analytics - Audit Management

| Feature | Optro | Resolver | 
|---|---|---|
| **Dashboard** | 7.9 (414 reviews) | 8.1 (21 reviews) | 
| **Audit Performance** | 8.3 (405 reviews) | 7.5 (21 reviews) | 
| **Industry Compliance** | Feature Not Available | 7.1 (21 reviews) | 

### Regulatory Change Management

| Product | Score | Reviews |
|---|---|---|
| **Optro** | 7.0/10 | 25 |
| **Resolver** | N/A | N/A |

#### Generative AI

| Feature | Optro | Resolver | 
|---|---|---|
| **AI Text Generation** | 8.0 (25 reviews) | Not enough data | 
| **AI Text Summarization** | 7.8 (24 reviews) | Not enough data | 

#### Agentic AI - Regulatory Change Management

| Feature | Optro | Resolver | 
|---|---|---|
| **Autonomous Task Execution** | 6.2 (7 reviews) | Not enough data | 
| **Multi-step Planning** | 6.9 (7 reviews) | Not enough data | 
| **Cross-system Integration** | 6.7 (7 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.6 (7 reviews) | Not enough data | 
| **Proactive Assistance** | 5.6 (6 reviews) | Not enough data | 

### Content Moderation Tools

| Product | Score | Reviews |
|---|---|---|
| **Optro** | N/A | N/A |
| **Resolver** | N/A | N/A |

#### Moderation - Content Moderation Tools

| Feature | Optro | Resolver | 
|---|---|---|
| **Text Moderation** | Not enough data | Not enough data | 
| **User Violation Enforcement** | Not enough data | Not enough data | 
| **Audio Moderation** | Not enough data | Not enough data | 
| **Image/Video Moderation** | Not enough data | Not enough data | 

#### Platform - Content Moderation Tools

| Feature | Optro | Resolver | 
|---|---|---|
| **Toxicity Detection** | Not enough data | Not enough data | 
| **Custom AI Model** | Not enough data | Not enough data | 
| **Analytics and Reporting** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Customization** | Not enough data | Not enough data | 

#### Agentic AI - Content Moderation Tools

| Feature | Optro | Resolver | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Operational Risk Management

| Product | Score | Reviews |
|---|---|---|
| **Optro** | N/A | N/A |
| **Resolver** | N/A | N/A |

#### Operational Risk Management

| Feature | Optro | Resolver | 
|---|---|---|
| **Operational Risk Methodology** | Not enough data | Not enough data | 
| **Operational Risk Classification** | Not enough data | Not enough data | 
| **Operational Risk Identification** | Not enough data | Not enough data | 

#### Business Resilience

| Feature | Optro | Resolver | 
|---|---|---|
| **Business Continuity** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Optro | Resolver | 
|---|---|---|
| **AI Tasks** | Not enough data | Not enough data | 

#### Agentic AI - Operational Risk Management

| Feature | Optro | Resolver | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 

### Security Compliance

| Product | Score | Reviews |
|---|---|---|
| **Optro** | N/A | N/A |
| **Resolver** | N/A | N/A |

#### Generative AI - Security Compliance

| Feature | Optro | Resolver | 
|---|---|---|
| **Predictive Risk** | Feature Not Available | Not enough data | 
| **Automated Documentation** | Feature Not Available | Not enough data | 

### Enterprise Risk Management (ERM)

| Product | Score | Reviews |
|---|---|---|
| **Optro** | 7.8/10 | 398 |
| **Resolver** | 7.7/10 | 37 |

#### Risk Management

| Feature | Optro | Resolver | 
|---|---|---|
| **Risk Identification** | 8.1 (332 reviews) ✓ Verified | 8.8 (30 reviews) ✓ Verified | 
| **Risk Classification** | 8.2 (328 reviews) ✓ Verified | 8.9 (27 reviews) ✓ Verified | 
| **Risk Methodology** | 8.1 (327 reviews) ✓ Verified | 8.7 (26 reviews) ✓ Verified | 
| **Goals Monitoring** | 7.8 (302 reviews) ✓ Verified | 7.8 (26 reviews) ✓ Verified | 

#### Business Continuity Management

| Feature | Optro | Resolver | 
|---|---|---|
| **Recovery Plans** | 7.4 (231 reviews) ✓ Verified | 7.0 (21 reviews) ✓ Verified | 
| **Procedure Templates** | 7.8 (250 reviews) ✓ Verified | Feature Not Available | 
| **Crisis Management** | 7.3 (222 reviews) ✓ Verified | Feature Not Available | 

#### Generative AI

| Feature | Optro | Resolver | 
|---|---|---|
| **AI Text Generation** | 7.1 (158 reviews) | 5.7 (5 reviews) | 
| **AI Text Summarization** | 7.1 (158 reviews) | 5.3 (5 reviews) | 

#### Platform

| Feature | Optro | Resolver | 
|---|---|---|
| **Integration** | 7.7 (277 reviews) ✓ Verified | 7.2 (22 reviews) ✓ Verified | 
| **Security & Privacy** | 8.3 (291 reviews) ✓ Verified | 8.6 (27 reviews) ✓ Verified | 
| **Mobile Access** | 6.9 (261 reviews) ✓ Verified | 5.8 (24 reviews) ✓ Verified | 
| **Flexibility** | 8.2 (300 reviews) ✓ Verified | 7.7 (28 reviews) ✓ Verified | 

#### Services

| Feature | Optro | Resolver | 
|---|---|---|
| **Implementation** | 7.9 (306 reviews) ✓ Verified | 8.2 (27 reviews) ✓ Verified | 
| **Training & Learning** | 8.3 (312 reviews) ✓ Verified | 8.0 (28 reviews) ✓ Verified | 
| **Customer Support** | 8.4 (310 reviews) ✓ Verified | 9.0 (29 reviews) ✓ Verified | 
| **Professional Services** | 8.1 (287 reviews) ✓ Verified | 8.9 (25 reviews) ✓ Verified | 

---
## Categories
**Shared Categories (5):** [Security Compliance Software](https://www.g2.com/categories/security-compliance), [Enterprise Risk Management (ERM) Software](https://www.g2.com/categories/enterprise-risk-management-erm), [Third Party & Supplier Risk Management Software](https://www.g2.com/categories/third-party-supplier-risk-management), [Audit Management Software](https://www.g2.com/categories/audit-management), [IT Risk Management Software](https://www.g2.com/categories/it-risk-management)

**Unique to Optro (2):** [Regulatory Change Management Software](https://www.g2.com/categories/regulatory-change-management), [Environmental, Social, and Governance (ESG) Reporting Software](https://www.g2.com/categories/environmental-social-and-governance-esg-reporting)

**Unique to Resolver (4):** [Content Moderation Tools Software](https://www.g2.com/categories/content-moderation-tools), [Investigation Management Software](https://www.g2.com/categories/investigation-management), [Operational Risk Management Software](https://www.g2.com/categories/operational-risk-management), [Physical Security Software](https://www.g2.com/categories/physical-security)


---
## Reviewer Demographics

### By Company Size

| Segment | Optro | Resolver | 
|---|---|---|
| **Small-Business** | 19.7% | 14.7% | 
| **Mid-Market** | 20.6% | 37.3% | 
| **Enterprise** | 59.6% | 48.0% | 

### By Industry

#### Optro

- **Financial Services:** 11.1%
- **Accounting:** 6.6%
- **Information Technology and Services:** 6.2%
- **Insurance:** 6.0%
- **Manufacturing:** 5.6%
- **Banking:** 5.4%
- **Retail:** 4.0%
- **Hospital & Health Care:** 3.9%
- **Oil & Energy:** 3.9%
- **Computer Software:** 3.8%
- **Other:** 43.6%

#### Resolver

- **Financial Services:** 15.3%
- **Security and Investigations:** 14.7%
- **Banking:** 10.2%
- **Hospital & Health Care:** 5.1%
- **Computer Software:** 3.4%
- **Investment Management:** 3.4%
- **Information Technology and Services:** 2.8%
- **Insurance:** 2.8%
- **Mining & Metals:** 2.8%
- **Higher Education:** 2.3%
- **Other:** 37.3%

---
## Alternatives

### Alternatives to Optro

- [LogicGate Risk Cloud](https://www.g2.com/products/logicgate-risk-cloud/reviews) — 4.6/5 stars (191 reviews)
- [Archer](https://www.g2.com/products/archer-technologies-archer/reviews) — 3.6/5 stars (20 reviews)
- [SAI360](https://www.g2.com/products/sai360/reviews) — 4.1/5 stars (117 reviews)
- [ServiceNow Governance, Risk, and Compliance (GRC)](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/reviews) — 4.2/5 stars (108 reviews)
- [Hyperproof](https://www.g2.com/products/hyperproof/reviews) — 4.5/5 stars (217 reviews)
- [Sprinto](https://www.g2.com/products/sprinto-inc/reviews) — 4.8/5 stars (1655 reviews)
- [Diligent One Platform](https://www.g2.com/products/diligent-one-platform/reviews) — 4.3/5 stars (150 reviews)
- [Vanta](https://www.g2.com/products/vanta/reviews) — 4.6/5 stars (2455 reviews)
- [Workiva](https://www.g2.com/products/workiva-workiva/reviews) — 4.5/5 stars (2149 reviews)
- [Secureframe](https://www.g2.com/products/secureframe/reviews) — 4.7/5 stars (802 reviews)

### Alternatives to Resolver

- [LogicGate Risk Cloud](https://www.g2.com/products/logicgate-risk-cloud/reviews) — 4.6/5 stars (191 reviews)
- [Workiva](https://www.g2.com/products/workiva-workiva/reviews) — 4.5/5 stars (2149 reviews)
- [Sprinto](https://www.g2.com/products/sprinto-inc/reviews) — 4.8/5 stars (1655 reviews)
- [Rhombus](https://www.g2.com/products/rhombus-systems/reviews) — 4.6/5 stars (609 reviews)
- [TeamMate](https://www.g2.com/products/teammate/reviews) — 4.2/5 stars (450 reviews)
- [Drata](https://www.g2.com/products/drata/reviews) — 4.7/5 stars (1329 reviews)
- [Pirani](https://www.g2.com/products/pirani/reviews) — 4.6/5 stars (341 reviews)
- [Relativity](https://www.g2.com/products/relativity/reviews) — 4.6/5 stars (637 reviews)
- [Logikcull](https://www.g2.com/products/logikcull/reviews) — 4.7/5 stars (517 reviews)
- [Secureframe](https://www.g2.com/products/secureframe/reviews) — 4.7/5 stars (802 reviews)

---
## Top Discussions

### Optro

- Title: [Is there any possibility of reviewing the work papers within tool rather than downloading them.](https://www.g2.com/discussions/12286-is-there-any-possibility-of-reviewing-the-work-papers-within-tool-rather-than-downloading-them) — 2 comments, 1 upvote
  > **Top comment:** "I think if you view the work paper in the embedded testing section you don't have to download.  Additionally, the work papers in the supporting documentation..."
- Title: [What is AuditBoard used for?](https://www.g2.com/discussions/what-is-auditboard-used-for) — 1 comment
  > **Top comment:** "Managing the Audits and Risk, DR"
- Title: [What is audit management software?](https://www.g2.com/discussions/what-is-audit-management-software) — 1 comment
  > **Top comment:** "Software to help organize your workpapers for audits and projects along with surveying and follow-up tools with your clients.  It also can help you with your..."
- Title: [What is Soxhub?](https://www.g2.com/discussions/what-is-soxhub) — 1 comment
  > **Top comment:** "Tool for internal controls documentation and Sarbanes Oxley required testing of controls"

### Resolver

- Title: [What do you like most about Resolver for risk management, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-resolver-for-risk-management-and-what-could-be-improved) — 1 comment
  > **Top comment:** "Yes, I like to use this software as a risk management solution provider."
- Title: [Why Resolver Risk Assessment?](https://www.g2.com/discussions/why-resolver-risk-assessment) — 1 comment, 1 upvote
  > **Top comment:** "It user friendly and ease to track incident and complaints. "
- Title: [Why Resolver Compliance Management?](https://www.g2.com/discussions/why-resolver-compliance-management) — 1 comment, 1 upvote
  > **Top comment:** "Instead of waiting for the next audit results, Resolver enables real-time visibility on an organization's preparedness/compliance by integrating historical..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/optro-vs-resolver)