QGenda Advanced Scheduling Reviews & Product Details

In addition to QGenda being an extremely useful tool, I use QGenda on a daily basis. I truly appreciate the responsiveness and support provided by the customer service team. Whenever I have a question, I receive prompt and helpful assistance. Even when the issue turns out to be something simple, the representatives are always courteous and never make me feel uncomfortable for asking. Review collected by and hosted on G2.com.

I truly have no negative feedback about QGenda. The platform is intuitive and easy to navigate, particularly with the initial training provided. Their support team is consistently knowledgeable, responsive, and helpful whenever assistance is required. Review collected by and hosted on G2.com.

Easy to make the schedule for a variety of shifts, FTEs and coverage participants. I've been the provider/administrator at 2 places with very complicated multi-location, multi provider type, with varied FTEs; all for inpatient pediatric team management. I don't use the auto-scheduling feature, it has to be manual due to variances in our roles and shifts, but it is easy to work with and easy to edit. LOVE the options for shift tracking that make keeping the counts even super easy. We just expanded use to a larger group of providers at the hospital and the time-to-learn how to use it was minimal for all of them. Review collected by and hosted on G2.com.

I would like to be able to print grid by task schedules for a group with the ability to re-size columns and put more than one row on a page. Having to recreate an excel or PDF each time to try out different configurations is sometimes tedious and results are either very spread out (grid by task) or very cramped (calendar by task). Review collected by and hosted on G2.com.

What I like best about Qgenda is: User Friendly, All tasks that I have to complete within QGenda are easy to accomplish, adding new users to the software is easy to do and since I use this software every single day for my position, it is easy to maneuver as well as to teach to others.

The support available at QGenda is amazing. I have used the help tools and the knowledge centers in the past, but I typically have what I feel are complicated requests for restructuring the usability for various users for our company and I have never had anything less than the best support when I have called the help line. In our newest update for the capacity tab, we were given the BEST team member who was very supportive, communicative and extremely knowledgeable. Review collected by and hosted on G2.com.

There is not a specific tool or feature that I use within Qgenda that I do not like. Review collected by and hosted on G2.com.

can't think of anything - had no choice choosing platform for our schedule.

Maybe hospital on calls like it however they fail to complete it not so maybe not.

Is accessible from EPIC Review collected by and hosted on G2.com.

Poor display having to switch between different screen to get basic information which is available on one screen in other scheduling software

slow, not intuitive even for our IT experts

created most hated schedules from it software that faculty had ever had Review collected by and hosted on G2.com.

The app functionality for all staff is the most liked feature from the user point of view. The functionality in the Admin settings is fabulous from an administrator point of view.

The set up and implementation phase was very straight forward, and the customer support was excellent not just during implementation but continuously.

We use QGenda on a daily basis for approving annual leave requests, etc and the simplicity of its integration into the department has been well received by all users. Review collected by and hosted on G2.com.

When trying to arrange a swap, if the shift pattern if for a week, you need to swap each day individually, and this is quite time consuming from an end user point of view Review collected by and hosted on G2.com.

It is a good tool to keep track of many quickly evolving calendars. Being able to set rules and flag conflicts is also very helpful! Review collected by and hosted on G2.com.

The system could be more granular and allow for more specific rules to assist in creating a calendar quickly. When we try- it often requires multiple adjustments. Review collected by and hosted on G2.com.

- Handles complex call rules in consideration of work patterns, call rotations, call frequency and balance amongst staff

- Good, simple desktop interface for physician daily use in reviewing and submitting changes for their schedule

- Provides insight for the administration team through data analytics and historical data. Complete in offering several report configurations

- QGenda team is responsive and helpful to issues though staff vary in expertise Review collected by and hosted on G2.com.

- Set-up for your department will take some time and will require several meetings with QGenda - lots of custom development required

- Mobile experience might not be the best interface compared to desktop Review collected by and hosted on G2.com.

I love how easy Qgenda is to use as an administrator and very user friendly for my staff as well. Being able to access the site from a computer, ipad or mobile has been great for me.

The app is wonderful feature Review collected by and hosted on G2.com.

I do miss having an account representative that I can reach out to directly. I do not enjoy the general way of requesting support now. Review collected by and hosted on G2.com.

Andre was very helpful on the phone when I called QGenda help yesterday. The fixes I needed got done within 30 minutes Review collected by and hosted on G2.com.

cost is pretty high. For a state entity, it should be discounted Review collected by and hosted on G2.com.

The easy access to utilize monthly scheduling including any time off. The implementation team provided great guidance and training too. Printing of schedule is great!! Review collected by and hosted on G2.com.

I have not found any process or identify any dislikes. I am truly enjoying this application. Review collected by and hosted on G2.com.