Prospect CRM Reviews & Product Details

Prospect, the #1 Stock-Aware CRM, is perfect for growing Wholesale, Distributor and Manufacturing businesses. Sell more, in less time, every time - with Prospect CRM! As part of the ERP division at The Access Group, Prospect CRM is delivered to more than 5,000 SME users worldwide. Stock-Aware CRM combines the best of traditional CRM – Marketing, Sales Pipelines and Customer Service Management – with the reality of selling B2B products – quoting, ordering, inventory management, special pricing, back orders, product information and even contracts, serial numbers and asset tracking...to ensure your sales and service teams are fully Stock-Aware.

Seller

The Access Group

Discussions

Prospect CRM Community

Languages Supported

German, English, French, Swedish

Solution Type

All-in-One

Overview by

David Hunter (CEO of ProspectSoft Ltd and the Project Sputnik Group.)

Pricing

Pricing provided by Prospect CRM.

Start-Up CRM

Starting at £177.00

4 User Per Month

Professional CRM

Starting at £351.00

4 User Per Month

View More Pricing Information

Top-Rated Alternatives

Salesforce Sales Cloud

View All Alternatives

User Insights

Average based on 97 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

G2 reviews are authentic and verified.

Here's how.

Kara J.

Technical Sales Specialist

Small-Business (50 or fewer emp.)

7/30/2021

"Amazing Programme"

5/5

What do you like best about Prospect CRM?

It helps me to keep on top of tasks and see all relevant notes when needed Review collected by and hosted on G2.com.

What do you dislike about Prospect CRM?

Nothing that I dislike at this time, but it would be good to have tasks set at certain times that pop up on the screen. Review collected by and hosted on G2.com.

Recommendations to others considering Prospect CRM:

It will change the way you work. It is perfect for looking back on notes from the past and having an idea of what's been happening with your clients/ customers previously with colleagues. You can set tasks and write notes on what you need to remember for next time. Review collected by and hosted on G2.com.

What problems is Prospect CRM solving and how is that benefiting you?

Keeping up to date with what is happening with customers. The notes can be updated by everyone which really helps to have an idea of what has happened if you have had a day or a week off. Review collected by and hosted on G2.com.

Verified User in Automotive

Small-Business (50 or fewer emp.)

4/20/2022

"Solid reliable CRM"

5/5

What do you like best about Prospect CRM?

Works in a variety of browsers and devices, very flexible reports Review collected by and hosted on G2.com.

What do you dislike about Prospect CRM?

Large feature set can be overwhelming at first Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering

Small-Business (50 or fewer emp.)

2/22/2022

"Excellent Cloud based CRM with a friendly, helpful and efficient support team"

4.5/5

What do you like best about Prospect CRM?

Reliable always available cloud solution that our team use on workstations but is just as useable on a mobile phone. Really Good integration with our accounts software and other cloud based tools that we use such as stripe. Review collected by and hosted on G2.com.

What do you dislike about Prospect CRM?

Dashboards need a little more customisation. Review collected by and hosted on G2.com.

What problems is Prospect CRM solving and how is that benefiting you?

Prospect is helping us with our sales pipeline management and is streamlining our order processing. Company-wide awareness of our sales orders and customer service management. We are using the problem pipelines to help monitor and improve our customer service as part of our ISO quality standards. Review collected by and hosted on G2.com.

Ryan K.

Business Development Rep

Mid-Market (51-1000 emp.)

12/30/2021

"Very helpful for prospecting and finding emails/phone numbers"

4.5/5

What do you like best about Prospect CRM?

It is easy to use - one click and you get everything you need for contact info Review collected by and hosted on G2.com.

What do you dislike about Prospect CRM?

Some contacts you do not get all info such as email or phone number Review collected by and hosted on G2.com.

Mark B.

General Manager

Small-Business (50 or fewer emp.)

3/8/2022

"Small Business"

5/5

What do you like best about Prospect CRM?

Integrations, reports. Dashboards being able to tailor to our needs Review collected by and hosted on G2.com.

What do you dislike about Prospect CRM?

Many features, it will take us some time to go through everything this does. Review collected by and hosted on G2.com.

Dan R.

Company Director

Small-Business (50 or fewer emp.)

7/21/2021

"Awesome CRM"

5/5

What do you like best about Prospect CRM?

The Support from the Team at Prospect is second to none. We now have multiple sales pipelines that mean we are getting better conversation rates. The Templates for quotes, sales orders are great. They are constantly improving the system. They have an ideas portal that enables you to add an idea for an improvement and or vote on ideas for the future development. Review collected by and hosted on G2.com.

What do you dislike about Prospect CRM?

Documents layouts are hard to master, but the support teams are there to help and are always a pleasure to talk to. The Stripe portal needs some improvement to make the reconciliation easier. Review collected by and hosted on G2.com.

Steve H.

Sales Manager

Small-Business (50 or fewer emp.)

8/23/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Easy to use, all in one place programme"

5/5

What do you like best about Prospect CRM?

Access customer past orders, access inventory (worldwide, as offices have changed due to COVID), support is great via company when needed. All information for customers is in one accessible, easy to read page Review collected by and hosted on G2.com.

What do you dislike about Prospect CRM?

Sometimes order confirmation can be slow Review collected by and hosted on G2.com.

What problems is Prospect CRM solving and how is that benefiting you?

It can change the way we work in terms of communication. I am able to check my own customers/inventory/sales instead of relying on another team member. Access to colleagues accounts to help out when needed. The workplace is better streamlined and allows time to re be allocated to investing time into more sales. Review collected by and hosted on G2.com.

Bronwyn C.

Small-Business (50 or fewer emp.)

8/2/2021

"Intuitive interface"

4/5

What do you like best about Prospect CRM?

Prospect has a clean interface which is intuitive to use. Review collected by and hosted on G2.com.

What do you dislike about Prospect CRM?

Sometimes it doesn't save when you update information. Review collected by and hosted on G2.com.

Recommendations to others considering Prospect CRM:

It is a good CRM which is hosted in a browser, meaning it can be accessed from anywhere, whether in the office, working from home or on the road. The layout is clean and easy to learn and it is easy to update information Review collected by and hosted on G2.com.

What problems is Prospect CRM solving and how is that benefiting you?

We are keeping our database up-to-date by regularly verifying our customer details. A benefit is we have all our customer contacts in one place. Review collected by and hosted on G2.com.

Natasha C.

Technical Sales

Small-Business (50 or fewer emp.)

1/19/2022

"Prospect Soft"

5/5

What do you like best about Prospect CRM?

The analytical side of this software is excellent Review collected by and hosted on G2.com.

What do you dislike about Prospect CRM?

Sometimes using this system can be difficult to analyse month on month sales Review collected by and hosted on G2.com.

Jaime M.

Sales Manager

Small-Business (50 or fewer emp.)

10/1/2021

"Best CRM out there"

5/5

What do you like best about Prospect CRM?

The ease of use and the way that it integrates with other systems that we use. It has really streamlined our customer approach and allows us to gain a real competitive edge in a fast-moving industry. Review collected by and hosted on G2.com.

What do you dislike about Prospect CRM?

We have not come across anything we dislike Review collected by and hosted on G2.com.