# HubSpot Sales Hub vs Prospect CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that HubSpot Sales Hub excels in providing a comprehensive sales management experience, with users appreciating its ability to keep everything related to sales in one place. Features like automation for repetitive tasks and a clean interface enhance daily usability, making it easier to manage leads, deals, and follow-ups.
- **Users say** that Prospect CRM is effective for organizing leads and follow-ups, particularly for professionals like dieticians and project managers. However, some find the interface to be **clunky and slow** , which can hinder efficiency during day-to-day operations.
- **Reviewers mention** that HubSpot Sales Hub's integration with AI tools, such as Claude, significantly improves user experience by allowing quick access to information about prospects and deal stages through simple conversations, streamlining workflows.
- **According to verified reviews** , while Prospect CRM offers strong customization options that cater to specific business needs, users have noted that it sometimes struggles with **configuration challenges** , which can affect its overall effectiveness in meeting unique workflow requirements.
- **G2 reviewers highlight** HubSpot Sales Hub's robust reporting and analytics capabilities, which help users track performance and make informed decisions. The ability to create folders for business templates is also praised, allowing for better organization and accessibility.
- **Users report** that while Prospect CRM provides solid support features, including a customer support portal and knowledge base, the overall quality of support is perceived as less responsive compared to HubSpot Sales Hub, which has a more established reputation for customer service.



| | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 13,873 | 100 | 
| **Largest Market Segment** | Small-Business (60.9% of reviews) | Small-Business (78.1% of reviews) | 
| **Entry Level Price** | $0.00 | Starting at £177.00 4 User Per Month | 

---
## Top Pros & Cons

### HubSpot Sales Hub

Pros:
- Ease of Use (1216 reviews)
- Features (702 reviews)

Cons:
- Missing Features (435 reviews)
- Limited Features (409 reviews)

### Prospect CRM

Pros:
- Ease of Use (3 reviews)
- Easy Setup (2 reviews)

Cons:
- Integration Issues (3 reviews)
- Missing Features (3 reviews)

---
## Ratings Comparison
| Rating | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
  | **Meets Requirements** | 8.6 (10073 reviews) | 9.0 (69 reviews) | 
  | **Ease of Use** | 8.7 (10965 reviews) | 9.3 (70 reviews) | 
  | **Ease of Setup** | 8.3 (4925 reviews) | 8.6 (34 reviews) | 
  | **Ease of Admin** | 8.6 (3163 reviews) | 9.1 (25 reviews) | 
  | **Quality of Support** | 8.6 (9073 reviews) | 9.2 (67 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (3115 reviews) | 9.3 (25 reviews) | 
  | **Product Direction (% positive)** | 8.7 (9617 reviews) | 9.3 (64 reviews) | 

---
## Pricing

### HubSpot Sales Hub

#### Entry-Level Pricing

Plan: Free HubSpot CRM

Price: $0.00

Description: A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.

Key Features:
- Contact management
- Contact website activity
- Companies

[Browse all 4 editions](https://www.g2.com/products/hubspot-sales-hub/pricing)

#### Free Trial

Yes

### Prospect CRM

#### Entry-Level Pricing

Plan: Start-Up CRM

Price: Starting at £177.00 4 User Per Month

Description: Fixed at 4 users

Key Features:
- Out-of-the-box CRM for Start-up B2B product businesses with annual turnover < £2M
- Annual contract paid monthly

[Browse all 3 editions](https://www.g2.com/products/prospect-crm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 7641 |
| **Prospect CRM** | 8.7/10 | 51 |

#### Sales Force Automation

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Contact & Account Management** | 8.7 (6174 reviews) ✓ Verified | 8.7 (45 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 8.3 (32 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 8.6 (6052 reviews) ✓ Verified | 8.6 (39 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.6 (6206 reviews) ✓ Verified | 9.0 (43 reviews) ✓ Verified | 
| **Territory & Quota Management** | 7.8 (4201 reviews) ✓ Verified | 8.5 (32 reviews) | 
| **Desktop Integration** | 8.5 (5095 reviews) ✓ Verified | 8.5 (33 reviews) ✓ Verified | 
| **Product & Price List Management** | 7.8 (3263 reviews) ✓ Verified | 8.6 (36 reviews) ✓ Verified | 
| **Quote & Order Management** | 7.8 (3172 reviews) ✓ Verified | 9.0 (40 reviews) ✓ Verified | 
| **Customer Contract Management** | 8.2 (2467 reviews) | 9.0 (35 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Email Marketing** | 8.7 (5427 reviews) ✓ Verified | 8.3 (28 reviews) | 
| **Campaign Management** | 8.5 (5065 reviews) ✓ Verified | 8.2 (26 reviews) | 
| **Lead Management** | 8.7 (5266 reviews) ✓ Verified | 9.1 (37 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 8.1 (4452 reviews) ✓ Verified | 8.4 (25 reviews) | 

#### Customer Support

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Case Management** | 8.3 (3636 reviews) ✓ Verified | 8.8 (31 reviews) ✓ Verified | 
| **Customer Support Portal** | 8.1 (2466 reviews) | 8.8 (31 reviews) ✓ Verified | 
| **Knowledge Base** | 8.4 (3306 reviews) ✓ Verified | 9.0 (36 reviews) ✓ Verified | 
| **Call Center Features** | 8.0 (3283 reviews) ✓ Verified | 8.2 (32 reviews) | 
| **Support Analytics** | 8.3 (3511 reviews) ✓ Verified | 8.7 (35 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Reporting** | 8.2 (5854 reviews) ✓ Verified | 8.9 (45 reviews) ✓ Verified | 
| **Dashboards** | 8.4 (6166 reviews) ✓ Verified | 8.8 (44 reviews) | 
| **Forecasting** | 8.0 (4301 reviews) ✓ Verified | 8.7 (36 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Social Collaboration Features** | 8.0 (3812 reviews) ✓ Verified | Feature Not Available | 
| **Social Network Integration** | 8.1 (2462 reviews) ✓ Verified | Feature Not Available | 
| **Mobile User Support** | 7.7 (4134 reviews) ✓ Verified | 8.5 (31 reviews) ✓ Verified | 

#### Platform

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Customization** | 8.0 (2960 reviews) ✓ Verified | 8.9 (22 reviews) ✓ Verified | 
| **Workflow Capability** | 8.3 (2608 reviews) ✓ Verified | 8.9 (19 reviews) | 
| **User, Role, and Access Management** | 8.5 (2987 reviews) ✓ Verified | 8.9 (24 reviews) ✓ Verified | 
| **Internationalization** | 8.1 (2280 reviews) ✓ Verified | 8.2 (16 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 7.5 (1975 reviews) | 9.1 (18 reviews) | 
| **Document & Content Mgmt.** | 8.0 (2584 reviews) ✓ Verified | 8.8 (18 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.6 (3031 reviews) ✓ Verified | 9.0 (21 reviews) ✓ Verified | 
| **Output Document Generation** | 8.0 (1667 reviews) | 8.8 (21 reviews) ✓ Verified | 

#### Integration

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (2270 reviews) ✓ Verified | 8.6 (22 reviews) ✓ Verified | 
| **Integration APIs** | 8.2 (2400 reviews) ✓ Verified | 8.8 (20 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 8.2 (2251 reviews) ✓ Verified | 8.5 (18 reviews) ✓ Verified | 

#### Generative AI

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **AI Text Generation** | 7.4 (694 reviews) | 8.3 (5 reviews) | 

#### Agentic AI - CRM

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (221 reviews) | Not enough data | 
| **Multi-step Planning** | 7.2 (215 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (224 reviews) | Not enough data | 
| **Adaptive Learning** | 7.1 (216 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (221 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (218 reviews) | Not enough data | 
| **Decision Making** | 7.2 (216 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Prospect CRM** | N/A | N/A |

#### Lead Generation

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.4/10 | 839 |
| **Prospect CRM** | N/A | N/A |

#### Lead Facilitation

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Customer-facing Chatbot** | 8.4 (526 reviews) | Not enough data | 
| **Lead Qualification** | 8.6 (622 reviews) | Not enough data | 
| **Lead Follow-up** | 8.9 (651 reviews) | Not enough data | 
| **Meeting Scheduling ** | 8.9 (657 reviews) | Not enough data | 

#### Organization

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.9 (678 reviews) | Not enough data | 
| **Data Entry** | 8.8 (666 reviews) | Not enough data | 
| **Integrations / APIs** | 8.6 (602 reviews) | Not enough data | 

#### Performance Analysis

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Coaching ** | 8.3 (555 reviews) | Not enough data | 
| **Peformance Tracking** | 8.8 (668 reviews) | Not enough data | 

#### Sales Analysis

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **ROI Forecasting ** | Feature Not Available | Not enough data | 
| **Sales Forecasting ** | 8.7 (620 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **AI Text Generation** | 8.1 (156 reviews) | Not enough data | 
| **AI Text Summarization** | 8.3 (155 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (20 reviews) | Not enough data | 
| **Multi-step Planning** | 8.1 (20 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (20 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (20 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (20 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (20 reviews) | Not enough data | 
| **Decision Making** | 8.3 (20 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1888 |
| **Prospect CRM** | N/A | N/A |

#### Integrated Workflows

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Task Management** | 8.8 (1640 reviews) | Not enough data | 
| **Email Tracking/Automation** | 9.0 (1691 reviews) | Not enough data | 
| **Calls and Voice** | 8.3 (1440 reviews) | Not enough data | 
| **Other Outreach Options ** | 8.2 (1336 reviews) | Not enough data | 
| **CRM Integration** | 8.8 (1528 reviews) | Not enough data | 
| **Calendar** | 8.7 (1390 reviews) | Not enough data | 
| **Shared Records** | 8.5 (1302 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Content Management** | 8.6 (1478 reviews) | Not enough data | 
| **Workflow Management** | 8.7 (1551 reviews) | Not enough data | 
| **Workflow Performance** | 8.6 (1522 reviews) | Not enough data | 
| **Sales Coaching and Insights** | 8.1 (1393 reviews) | Not enough data | 
| **Gamification** | Feature Not Available | Not enough data | 

#### AI and Automation

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Lead Prioritization** | 8.2 (1246 reviews) | Not enough data | 
| **Lead Scoring** | 8.1 (1211 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 8.1 (1203 reviews) | Not enough data | 
| **Buyer Intelligence** | 7.8 (1083 reviews) | Not enough data | 
| **Machine Learning** | 7.7 (1030 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **AI Text Generation** | 7.3 (495 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (181 reviews) | Not enough data | 
| **Multi-step Planning** | 7.1 (181 reviews) | Not enough data | 
| **Cross-system Integration** | 7.2 (182 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (181 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (182 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (182 reviews) | Not enough data | 
| **Decision Making** | 7.2 (184 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.7/10 | 386 |
| **Prospect CRM** | N/A | N/A |

#### Call Analytics

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Call Recording** | 8.2 (303 reviews) | Not enough data | 
| **Machine Learning** | 7.9 (269 reviews) | Not enough data | 
| **Call Analysis** | 8.0 (278 reviews) | Not enough data | 
| **Lead Qualification** | Feature Not Available | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Customer Scoring** | Feature Not Available | Not enough data | 
| **Speech-to-Text** | 7.5 (243 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **AI Text Summarization** | 7.6 (111 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (25 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (26 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (26 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (25 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (24 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (24 reviews) | Not enough data | 
| **Decision Making** | 7.5 (25 reviews) | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.5/10 | 12 |
| **Prospect CRM** | N/A | N/A |

#### Responses

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Personalization** | 8.5 (11 reviews) | Not enough data | 
| **Route To Human** | 8.6 (11 reviews) | Not enough data | 
| **Natural Language Understanding (NLU)** | 7.7 (11 reviews) | Not enough data | 

#### Automation - AI Agents

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Sales Follow-Up** | 8.8 (10 reviews) | Not enough data | 
| **Customer Interaction Automation** | 9.2 (10 reviews) | Not enough data | 
| **Lead Generation** | 8.8 (10 reviews) | Not enough data | 
| **Document Processing** | 8.5 (10 reviews) | Not enough data | 
| **Feedback Collection** | 8.9 (9 reviews) | Not enough data | 

#### Platform

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Conversation Editor** | 8.3 (11 reviews) | Not enough data | 
| **Integration** | 8.3 (11 reviews) | Not enough data | 
| **Human-In-The-Loop** | 9.0 (10 reviews) | Not enough data | 

#### Autonomy -  AI Agents

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Independent Decision Making** | 7.8 (10 reviews) | Not enough data | 
| **Adaptive Responses** | 8.0 (10 reviews) | Not enough data | 
| **Task Execution** | 8.0 (10 reviews) | Not enough data | 
| **Problem Solving** | 7.8 (10 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **AI Text Generation** | 9.2 (10 reviews) | Not enough data | 
| **AI Text Summarization** | 8.9 (11 reviews) | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.4/10 | 771 |
| **Prospect CRM** | N/A | N/A |

#### Integrations

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **MS Teams Integration** | 8.3 (523 reviews) | Not enough data | 
| **Email Integration** | 9.0 (720 reviews) | Not enough data | 
| **Zoom Integration** | 8.3 (588 reviews) | Not enough data | 
| **Google Meet Integration** | 8.4 (577 reviews) | Not enough data | 
| **Salesforce Integration** | 7.7 (487 reviews) | Not enough data | 

#### Branding & Customizatio

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Custom Booking Page** | 8.6 (627 reviews) | Not enough data | 
| **Personalized Links** | 8.7 (647 reviews) | Not enough data | 
| **Personalized Web Embed** | 8.4 (568 reviews) | Not enough data | 

#### Automatic Rules & Configurations

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Set Working Hours** | 8.7 (621 reviews) | Not enough data | 
| **Automatic Updates** | 8.9 (630 reviews) | Not enough data | 
| **Buffer Times** | 8.5 (588 reviews) | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (48 reviews) | Not enough data | 
| **Multi-step Planning** | 7.6 (47 reviews) | Not enough data | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 6.1/10 | 17 |
| **Prospect CRM** | N/A | N/A |

#### Agentic AI - Visitor Identification

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Cross-system Integration** | 6.0 (17 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1389 |
| **Prospect CRM** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Autonomous Task Execution** | 6.6 (82 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.8 (82 reviews) | Not enough data | 
| **Proactive Assistance** | 6.6 (82 reviews) | Not enough data | 

#### Incentives

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Badges** | 7.9 (770 reviews) | Not enough data | 
| **Triggers** | 8.1 (848 reviews) ✓ Verified | Not enough data | 
| **Commission Calculator** | 7.5 (719 reviews) ✓ Verified | Not enough data | 
| **Leaderboards** | 8.3 (944 reviews) | Not enough data | 

#### Personalization

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Profiles** | 8.4 (967 reviews) | Not enough data | 
| **Custom Reports** | 8.5 (1101 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.8 (1199 reviews) ✓ Verified | Not enough data | 
| **Goal Setting** | 8.5 (991 reviews) ✓ Verified | Not enough data | 

#### Administrative

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Integration** | 8.6 (1022 reviews) ✓ Verified | Not enough data | 
| **Employee Structure** | 8.4 (903 reviews) ✓ Verified | Not enough data | 
| **Behavior Monitoring** | 8.3 (857 reviews) | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.8/10 | 2526 |
| **Prospect CRM** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (119 reviews) | Not enough data | 
| **Multi-step Planning** | 6.9 (119 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (119 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (119 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (118 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (119 reviews) | Not enough data | 
| **Decision Making** | 7.0 (120 reviews) | Not enough data | 

#### Analytics

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Open Rates** | 8.7 (2097 reviews) | Not enough data | 
| **Link Activity** | 8.8 (2082 reviews) | Not enough data | 
| **Attachment Activity** | Feature Not Available | Not enough data | 

#### Customizations

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Email Platform Integration** | 8.8 (2135 reviews) | Not enough data | 
| **Email Scheduling** | 8.9 (2135 reviews) | Not enough data | 
| **Notifications** | 8.8 (2231 reviews) | Not enough data | 
| **Email Categorization** | Feature Not Available | Not enough data | 
| **Templates** | 8.9 (2211 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **AI Text Generation** | 7.5 (485 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1861 |
| **Prospect CRM** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (107 reviews) | Not enough data | 
| **Cross-system Integration** | 7.1 (105 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (103 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (105 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (104 reviews) | Not enough data | 

#### Data Sourcing

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Data Sourcing** | 8.3 (1357 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.4 (1426 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.2 (1290 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.6 (1546 reviews) | Not enough data | 
| **Data Segmentation** | 8.4 (1388 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Lead Scoring** | 8.1 (1346 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.2 (1302 reviews) | Not enough data | 
| **Risk Analysis** | 7.8 (1131 reviews) | Not enough data | 
| **Live Forecasting** | 7.9 (1263 reviews) | Not enough data | 

#### Sales Management

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Live Pipeline Management** | 8.8 (1553 reviews) | Not enough data | 
| **Sales Gamification** | 7.9 (1245 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.4 (1408 reviews) | Not enough data | 
| **Activity Tracking** | 8.9 (1622 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.3/10 | 1507 |
| **Prospect CRM** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (63 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (61 reviews) | Not enough data | 

#### Calling

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Record Calls** | 8.6 (1190 reviews) | Not enough data | 
| **Generate Location** | 8.1 (981 reviews) | Not enough data | 
| **Call Types** | 8.6 (1149 reviews) | Not enough data | 
| **Click-to-Call** | 8.7 (1180 reviews) | Not enough data | 
| **Auto Dialer** | 7.9 (71 reviews) | Not enough data | 

#### Contacts

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Personalization** | 8.7 (1255 reviews) | Not enough data | 
| **Information Locater** | 8.4 (1099 reviews) | Not enough data | 
| **Record Prospect Data** | 8.6 (1158 reviews) | Not enough data | 

#### Insights

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Notes** | 9.0 (1345 reviews) | Not enough data | 
| **Daily Summary** | 8.7 (1186 reviews) | Not enough data | 
| **Automated Voicemails** | Feature Not Available | Not enough data | 
| **Automated Emails** | Feature Not Available | Not enough data | 
| **Sorts Prospects** | 8.4 (1090 reviews) | Not enough data | 
| **Automated Note Taking** | 7.6 (68 reviews) | Not enough data | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.7/10 | 1025 |
| **Prospect CRM** | N/A | N/A |

#### Agentic AI - Sales Enablement

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (61 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (60 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (59 reviews) | Not enough data | 

#### Content Management

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Content Import** | 8.4 (804 reviews) | Not enough data | 
| **Content Creation** | Feature Not Available | Not enough data | 
| **Templates** | Feature Not Available | Not enough data | 
| **Advanced Search** | 8.2 (813 reviews) | Not enough data | 
| **Content Storage** | 8.3 (799 reviews) | Not enough data | 

#### Analytics

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Reporting** | 8.4 (883 reviews) | Not enough data | 
| **Alerts** | 8.4 (883 reviews) | Not enough data | 
| **Account-Based Engagement** | 8.4 (826 reviews) | Not enough data | 
| **Content Utilization** | 8.3 (800 reviews) | Not enough data | 

#### Learning Management - Sales Enablement

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Sales Training ** | 7.5 (38 reviews) | Not enough data | 
| **Sales Coaching** | 7.4 (38 reviews) | Not enough data | 
| **Sales Onboarding** | 7.7 (39 reviews) | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Cross-Functional Alignment** | 7.2 (37 reviews) | Not enough data | 
| **AI and Automation** | 7.1 (39 reviews) | Not enough data | 
| **End-to-End Customer Journey Insights** | 7.4 (38 reviews) | Not enough data | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Prospect CRM** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | 

#### Integrations & Reports - Insurance CRM

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Prospect CRM** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to HubSpot Sales Hub (12):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm)



---
## Reviewer Demographics

### By Company Size

| Segment | HubSpot Sales Hub | Prospect CRM | 
|---|---|---|
| **Small-Business** | 60.9% | 78.1% | 
| **Mid-Market** | 35.2% | 18.8% | 
| **Enterprise** | 4.0% | 3.1% | 

### By Industry

#### HubSpot Sales Hub

- **Computer Software:** 15.9%
- **Information Technology and Services:** 12.2%
- **Marketing and Advertising:** 9.9%
- **Financial Services:** 4.3%
- **Education Management:** 3.2%
- **Real Estate:** 2.8%
- **Internet:** 2.2%
- **Hospital & Health Care:** 1.8%
- **Health, Wellness and Fitness:** 1.6%
- **Staffing and Recruiting:** 1.6%
- **Other:** 44.5%

#### Prospect CRM

- **Wholesale:** 14.0%
- **Food Production:** 9.7%
- **Construction:** 6.5%
- **Food & Beverages:** 6.5%
- **Medical Devices:** 5.4%
- **Mechanical or Industrial Engineering:** 5.4%
- **Building Materials:** 4.3%
- **Retail:** 4.3%
- **Electrical/Electronic Manufacturing:** 4.3%
- **Information Technology and Services:** 3.2%
- **Other:** 36.6%

---
## Alternatives

### Alternatives to HubSpot Sales Hub

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25854 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9692 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Salesmate](https://www.g2.com/products/salesmate/reviews) — 4.7/5 stars (118 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (850 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)
- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9108 reviews)

### Alternatives to Prospect CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25854 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3092 reviews)
- [Maximizer](https://www.g2.com/products/maximizer/reviews) — 4.0/5 stars (671 reviews)
- [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (944 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4865 reviews)
- [Capsule CRM](https://www.g2.com/products/capsule-crm/reviews) — 4.7/5 stars (507 reviews)
- [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (415 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (953 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1622 reviews)

---
## Top Discussions

### HubSpot Sales Hub

- Title: [Can I automate multiple scheduled sales email sends based on the suggested optimized send times?](https://www.g2.com/discussions/can-i-automate-multiple-scheduled-sales-email-sends-based-on-the-suggested-optimized-send-times) — 6 comments, 1 upvote
  > **Top comment:** "Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences."
- Title: [What is HubSpot Sales Hub used for?](https://www.g2.com/discussions/what-is-hubspot-sales-hub-used-for) — 5 comments
  > **Top comment:** "Hubspot Sales is a client management or engagement tool. Hubspot is split into two main categories Sales and Marketing. As the question is around sales -..."
- Title: [Will Hubspot connect well with variety of accounting softwares?](https://www.g2.com/discussions/will-hubspot-connect-well-with-variety-of-accounting-softwares) — 5 comments, 2 upvotes
  > **Top comment:** "There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant..."
- Title: [How has HubSpot Sales Hub impacted the sales pipeline management in small to mid-sized businesses?](https://www.g2.com/discussions/how-has-hubspot-sales-hub-impacted-the-sales-pipeline-management-in-small-to-mid-sized-businesses) — 4 comments
  > **Top comment:** "HubSpot Sales Hub helps small and mid-sized businesses manage their sales pipeline better by:

Giving a clear view of all leads and deals.
Automating..."
- Title: [Sequences](https://www.g2.com/discussions/24872-sequences) — 4 comments, 1 upvote
  > **Top comment:** "Yes, you can do either... You can export a list of people who belong to a specific segment (list) or you can add a new "sequence" and enroll those already in..."

### Prospect CRM

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hubspot-sales-hub-vs-prospect-crm)