Prospect CRM Reviews & Product Details

Prospect, the #1 Stock-Aware CRM, is perfect for growing Wholesale, Distributor and Manufacturing businesses. Sell more, in less time, every time - with Prospect CRM! As part of the ERP division at The Access Group, Prospect CRM is delivered to more than 5,000 SME users worldwide. Stock-Aware CRM combines the best of traditional CRM – Marketing, Sales Pipelines and Customer Service Management – with the reality of selling B2B products – quoting, ordering, inventory management, special pricing, back orders, product information and even contracts, serial numbers and asset tracking...to ensure your sales and service teams are fully Stock-Aware.

Seller

The Access Group

Discussions

Prospect CRM Community

Languages Supported

German, English, French, Swedish

Solution Type

All-in-One

Overview by

David Hunter (CEO of ProspectSoft Ltd and the Project Sputnik Group.)

Pricing

Pricing provided by Prospect CRM.

Start-Up CRM

Starting at £177.00

4 User Per Month

Professional CRM

Starting at £351.00

4 User Per Month

View More Pricing Information

Top-Rated Alternatives

Salesforce Sales Cloud

View All Alternatives

User Insights

Average based on 97 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

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Michael M.

Brand Manager

Small-Business (50 or fewer emp.)

12/20/2022

"Strong CRM"

3/5

What do you like best about Prospect CRM?

CRM aspects are very strong. Customer report writing and bulk updating of data is an excellent tool. Product details section holds more information than most CRMs, possibly due to the CMS side of it though. Review collected by and hosted on G2.com.

What do you dislike about Prospect CRM?

The CMS feels like it is stuck in the past and desperately needs updating or at least opened up to more (native) integrations with purpose-built CMS and e-commerce systems. Review collected by and hosted on G2.com.

Vesta M.

Senior Analyst

Small-Business (50 or fewer emp.)

11/24/2022

"Great CRM even for a small team"

5/5

What do you like best about Prospect CRM?

Great integration with Dear systems

access to RFM analysis (technique for segmenting customers by their spend pattern) - provides powerful insights

easy to download data and reports

You can leave notes and do follow-ups

User-friendly

it is the CRM that does not mess with encoding!!! We use French characters and exporting data is always a nightmare. Prospect exports everything correctly which is amazing Review collected by and hosted on G2.com.

What do you dislike about Prospect CRM?

creating dropdown lists and categories might be confusing Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

4/27/2023

"Make Sales Process easier with Prospect CRM"

4.5/5

What do you like best about Prospect CRM?

Its Helps in Maintaining my customer's data in one portal, Managing leads and opportunities.. a Personalised portal for leads to follow up and other tools which helps in achieving sales. Review collected by and hosted on G2.com.

What do you dislike about Prospect CRM?

sometimes the portal is slow and needs improvement.. It also needs some more transparency on data and more tools required.. Review collected by and hosted on G2.com.

Andrew S.

Managin Director

Small-Business (50 or fewer emp.)

1/23/2023

"Update to Prospectsoft 365 CRM"

5/5

What do you like best about Prospect CRM?

How the system integrates with exchequer, the ability to view information held within the dashboard, and how easy it is to amend the standard documents/templates. Operators also find the product upselling feature a great help too. Review collected by and hosted on G2.com.

What do you dislike about Prospect CRM?

Nothing really to dislike, the system delivers all we need for a cloud-based CRM to deliver Review collected by and hosted on G2.com.

Arnie S.

Head of BD & Sales

Small-Business (50 or fewer emp.)

3/29/2023

"Gets the job done well and is cost effective"

4.5/5

What do you like best about Prospect CRM?

Opportunity cycling and the interest on not dropping customers... reminder functionality etc Review collected by and hosted on G2.com.

What do you dislike about Prospect CRM?

It could be more intuitive when searching. Review collected by and hosted on G2.com.

Zak G.

Sales & Operations Lead

Small-Business (50 or fewer emp.)

10/7/2022

"Excellent Manufacturing/Wholesale CRM and actually does have Retention features!"

4.5/5

What do you like best about Prospect CRM?

There is so much but the biggest thing would be the way it works to not only track new customers but how it tracks existing customers and prompted to follow-up and shows if they are trending up or down in sales. Review collected by and hosted on G2.com.

What do you dislike about Prospect CRM?

With the huge amount of customization, it has a bit of a steep setup learning curve. It's also a little costly if four users are not required. Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications

Small-Business (50 or fewer emp.)

5/30/2023

"Prospect CRM is the best CRM Platform!"

5/5

What do you like best about Prospect CRM?

I love how user-friendly Prospect CRM is for all my CRM needs. Review collected by and hosted on G2.com.

What do you dislike about Prospect CRM?

I am still navigating it, but as of right now there isn't anything to dislike. Review collected by and hosted on G2.com.

Malcolm A.

Technical Director

Small-Business (50 or fewer emp.)

10/28/2022

"Satisfied ProspectSoft customer since 2008"

5/5

What do you like best about Prospect CRM?

All data for customers, products & enquiries easily accessible through clear easy to understand & customisable interface. Technical support for regular issues clear & promptly available. Review collected by and hosted on G2.com.

What do you dislike about Prospect CRM?

Technical support for deeper issues relevant to customised units often takes longer to resolve. Review collected by and hosted on G2.com.

Devin B.

Chief Executive Officer

Small-Business (50 or fewer emp.)

5/13/2022

"Easy to Use, Integrate and Submit Orders"

5/5

What do you like best about Prospect CRM?

Our company Becker First Responder Co. found Prospectsoft Ltd as we we were in the search for a new inventory system. We liked the ability to integrate this CRM with our inventory system, email system and accounting system (QuickBooks Online). We have been tremendously impressed by the implementation team as we set the entire system up. As we rolled out the new inventory system, adding Prospectsoft into it was a simple process and all the information came in and didn't require any additional setup. We love the ability to customize the platform to make it work for our unique terminology and process. The entire team has been tremendously helpful and would highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Prospect CRM?

Being a UK based company the support hours are a little limited for our USA based hours. Their live chat support provides quick responses to us via email if they aren't available. Review collected by and hosted on G2.com.