[ ProProf... Reviews ](https://www.g2.com/products/proprofs-help-desk/reviews) [ ProProf... Reviews ](https://www.g2.com/products/proprofs-help-desk/reviews) # ProProfs Help Desk Pricing Overview [Editedit](https://my.g2.com/proprofs-help-desk/pricings) Free Trial ## ProProfs Help Desk Pricing Key Insights Last updated on Apr 09, 2026 * * * ProProfs Help Desk offers **4 pricing editions** , starting from **$ 0** to **$ 499 per month**. ProProfs Help Desk pricing tiers are designed to support different usage levels and team sizes. ProProfs Help Desk also offers a **free trial**. Compare the ProProfs Help Desk pricing table below to figure out the best fit for your needs. Some plans may require you to contact **ProProfs** for **custom pricing**. * * * Free — $ 0 TEAM — $ 49 per month BUSINESS — $ 89 per month ENTERPRISE — $ 499 per month Rated 4.7 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Free $ 0 Best for startups looking to get started with online help desk. - 1 User - 1 Inbox - 100 Tickets/Month - 1 Department & Team - 1 Month Ticket History Show More TEAM $ 49 per month Best for small to medium sized companies that need an agile & powerful help desk. - 3 Users - 1 Inbox - Unlimited Tickets - 1 Department & Team - 6 Months Ticket History - Auto-Response - Canned Responses - Ticket Ratings Show More BUSINESS $ 89 per month Best for businesses that have dedicated support teams & need a complete solution. - 5 Users - 3 Inboxes - Unlimited Tickets - 3 Departments & Teams - 1 Year Ticket History - Auto-Response - Canned Responses - Ticket Ratings - Basic Reports - Routing - Child Tickets - Roles & Permissions Show More ENTERPRISE $ 499 per month Best for large businesses that need multi-agent functionality & enterprise-level reporting. - Unlimited Users - Unlimited Inboxes - Unlimited Tickets - Unlimited Departments & Teams - Unlimited Ticket History - Auto-Response - Canned Responses - Ticket Ratings - Enterprise Reports - Routing - Child Tickets - Roles & Permissions - Audit & Admin Controls - SLA & Custom License Show More Try Any Plan Free For 15 Days Pricing information for ProProfs Help Desk is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase ProProfs Help Desk must be conducted with the seller. Pricing information was last updated on October 09, 2024 Show More ## Top-Rated Alternatives [ ![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk") Freshdesk 4.4/5(3,762) ](https://www.g2.com/products/freshdesk/reviews) [ ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,035) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![Zoho Desk](https://images.g2crowd.com/uploads/product/hd_favicon/a802fffb70d9aa2eac634f166fa8b824/zoho-desk.svg "Zoho Desk") Zoho Desk 4.4/5(7,843) ](https://www.g2.com/products/zoho-desk/reviews) [ View All Alternatives ](https://www.g2.com/products/proprofs-help-desk/competitors/alternatives) ## ProProfs Help Desk Alternatives Pricing The following is a quick overview of editions offered by other [Help Desk Software](https://www.g2.com/categories/help-desk) | Product | Price | Features | | --- | --- | --- | | ![Freshdesk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8eac408c131f013530178efd9a9ca600/freshdesk.png)[Freshdesk](https://www.g2.com/products/freshdesk/reviews) Freshdesk Email and Ticketing (Growth) | $19.001 User per month billed annually Per Month | Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email Automations Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal Analytics: OOB analytics and standard reports Self-service: Knowledge base Security, routing, SLA: Role-based access control, SSO, Ticket dispatch | | ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png)[Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) Support Only (Team) | $19.001 user per month billed annually | Integrated customer support Email & social media Web widget & mobile SDK Pre-defined business rules Essentials card Interaction history | | ![Zoho Desk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg)[Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) FREE | $0.00 | Completely Free upto 3 agents Email Ticketing Customer Management Private Knowledge Base Multi Language Help desk Mobile Apps 24\*5 Email Support Help Center Predefined SLAs Macros | Various alternatives pricing & plans Free Trial Pricing information for the above various ProProfs Help Desk alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. 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