Top 10 ProProfs Help Desk Alternatives &amp; Competitors

(3,610)

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Categories in common with ProProfs Help Desk:

Zoho Desk

By Zoho

(7,134)

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Categories in common with ProProfs Help Desk:

Front

By Front App

4.7/5

(2,393)

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Reviewers say compared to ProProfs Help Desk, Front is:

More expensive

Better at support

Better at meeting requirements

Categories in common with ProProfs Help Desk:

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HubSpot Service Hub

By HubSpot

(2,871)

Product Description

Reviewers say compared to ProProfs Help Desk, HubSpot Service Hub is:

More expensive

Categories in common with ProProfs Help Desk:

Help Scout

By Help Scout

(417)

Product Description

Reviewers say compared to ProProfs Help Desk, Help Scout is:

Better at support

Categories in common with ProProfs Help Desk:

Missive

By Missive

4.6/5

(716)

Product Description

Reviewers say compared to ProProfs Help Desk, Missive is:

Better at support

Categories in common with ProProfs Help Desk:

By Gorgias

Product Description

Gorgias is the conversational AI platform designed for ecommerce brands, driving sales and resolving support inquiries throughout the entire customer journey. With industry-leading automation and AI capabilities, Gorgias revolutionizes how ecommerce brands interact with their customers. Providing customers with hyper-personalized assistance and instant support at the right time and on the right channel—all from one centralized platform. Founded in 2015, Gorgias started as a two-person team and has since grown to more than 450 employees across nine offices in San Francisco, New York, Charlotte, Toronto, Paris, Belgrade, Buenos Aires, Lisbon, and Sydney. As a certified B Corporation, Gorgias is a leader in sustainable and equitable workplace practices. Today, Gorgias is proud to serve more than 15,000 ecommerce brands, including Steve Madden, Glossier, BrüMate, and TUSHY.

Reviewers say compared to ProProfs Help Desk, Gorgias is:

Better at support

Categories in common with ProProfs Help Desk:

Gladly

By Gladly

4.7/5

(1,084)

Product Description

Uniquely powered by Customer AI, Gladly is the only CX platform putting customers—not tickets—at the center of every conversation. Trusted by customer-centric brands like Crate & Barrel and Ulta Beauty, Gladly delivers radically efficient and personal experiences. Built for B2C leaders who refuse to compromise, Gladly ensures every conversation is uniquely tailored, emotionally intelligent, and effortlessly scalable. Our Customer AI maintains a single, continuous conversation across channels, balancing technology and human connection. Learn more at gladly.ai.

Reviewers say compared to ProProfs Help Desk, Gladly is:

Better at support

Better at meeting requirements

More expensive

Categories in common with ProProfs Help Desk:

Product Description

Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.

Reviewers say compared to ProProfs Help Desk, Fin by Intercom is:

More expensive

Categories in common with ProProfs Help Desk: