Progress Podio Features
Platform (8)
Customization
Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views. This feature was mentioned in 22 Progress Podio reviews.
Workflow Capability
Based on 24 Progress Podio reviews. Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action.
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. This feature was mentioned in 22 Progress Podio reviews.
Internationalization
Enables users to view and transact business with the same content in multiple languages and currencies. 22 reviewers of Progress Podio have provided feedback on this feature.
Sandbox / Test Environments
As reported in 21 Progress Podio reviews. Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment.
Document & Content Mgmt.
Allows consuming, publishing and editing content from a central interface. Content management for CRM systems might include presentations, documents, images and other related electronic files. 25 reviewers of Progress Podio have provided feedback on this feature.
Performance and Reliability
Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took. This feature was mentioned in 26 Progress Podio reviews.
Output Document Generation
Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application. 23 reviewers of Progress Podio have provided feedback on this feature.
Sales Force Automation (9)
Contact & Account Management
Store and retrieve information associated to customer contacts and accounts. Track company-wide communication and information about contacts and accounts. 26 reviewers of Progress Podio have provided feedback on this feature.
Partner Relationship Mgmt. (PRM)
As reported in 23 Progress Podio reviews. Manage partners by tracking channel partner leads and sales opportunities. Provide a partner portal to collaborate with channels on sales opportunities and to share product, pricing, quoting, ordering, and training information
Opportunity & Pipeline Mgmt.
Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide. 25 reviewers of Progress Podio have provided feedback on this feature.
Task / Activity Management
Based on 26 Progress Podio reviews. Manage and track tasks and activities. Assign due dates and integrate to calendars to manage daily schedules and priorities.
Territory & Quota Management
Based on 23 Progress Podio reviews. Assign and manage sales quotas and territories. Track progress against quotas. Change as needed.
Desktop Integration
Allows users to sync their Email, Calendar and Contact tools with their CRM system. Includes Microsoft Outlook and Google integration. This feature was mentioned in 24 Progress Podio reviews.
Product & Price List Management
Enter product/part numbers and manage the prices associated with them. Typically functionality allows users to add products and prices to opportunities and quotes if these modules are provided within the same system. 22 reviewers of Progress Podio have provided feedback on this feature.
Quote & Order Management
Allows users to create a quote to be provided to a customer that contain at least products, prices and associated discounts. Order management allows users to process orders that contain products, prices and associated discounts. This feature was mentioned in 21 Progress Podio reviews.
Customer Contract Management
Based on 23 Progress Podio reviews. Management of contracts made with customers. Contract management includes negotiating the terms and conditions in contracts and ensuring compliance with the terms and conditions, as well as documenting and agreeing on any changes or amendments that may arise during its implementation or execution.
Marketing Automation (4)
Email Marketing
Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing and auto-responders. 23 reviewers of Progress Podio have provided feedback on this feature.
Campaign Management
As reported in 24 Progress Podio reviews. Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time.
Lead Management
As reported in 24 Progress Podio reviews. Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification.
Marketing ROI Analytics
Based on 21 Progress Podio reviews. Enables analysis of effectiveness of an organizations various marketing activities
Customer Support (5)
Case Management
Tracks issues/help requests reported by customers through the resolution process. This feature was mentioned in 25 Progress Podio reviews.
Customer Support Portal
Based on 25 Progress Podio reviews. Provides a convenient way for customers to get answers to inquiries, post service issues, place orders, view order histories, and gain access to other information contained in the knowledge base.
Knowledge Base
As reported in 24 Progress Podio reviews. Information repository that provides a means for information to be collected, organized, shared, searched and utilized. Allows customers to get answers to common questions.
Call Center Features
Based on 24 Progress Podio reviews. Allows customer support professionals access to all information required to support the customer including customer information, case history and related customer social activity. Common features include: call recording, analytics, workforce management, call script management, and compliance management.
Support Analytics
As reported in 22 Progress Podio reviews. Enables analysis of customer support activities to optimize customer support professionals, processes and tools.
Integration (6)
Data Import & Export Tools
Ability to input, modify and extract data from the application in bulk through a structured file. This feature was mentioned in 22 Progress Podio reviews.
Integration APIs
Based on 24 Progress Podio reviews. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Breadth of Partner Applications
As reported in 20 Progress Podio reviews. To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.
Front Office
As reported in 34 Progress Podio reviews. Integrate with CRM, marketing, or customer service software.
Back Office
Provide integration with accounting software and ERP systems. 40 reviewers of Progress Podio have provided feedback on this feature.
External data
As reported in 39 Progress Podio reviews. Connect to external data sources such as databases or BI software.
Mobile & Social (3)
Social Collaboration Features
Enables multiple users to interact by sharing information to achieve a common goal. Social collaboration focus's on the identification of groups and collaboration spaces in which messages are explicitly directed at the group and the group activity feed is seen the same way by everyone This feature was mentioned in 21 Progress Podio reviews.
Social Network Integration
As reported in 23 Progress Podio reviews. Use public social networks to listen and engage with customers. Allows users to filter what’s important and respond quickly. Often this functionality allows questions and requests from customers on social networks to case management.
Mobile User Support
As reported in 21 Progress Podio reviews. Allows software to be easily used on multiple mobile devices include phone and tablet devices.
Reporting & Analytics (3)
Reporting
Based on 26 Progress Podio reviews. Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports.
Dashboards
An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance 27 reviewers of Progress Podio have provided feedback on this feature.
Forecasting
Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates. This feature was mentioned in 23 Progress Podio reviews.
Tasks (8)
Creation & Assignment
Based on 86 Progress Podio reviews and verified by the G2 Product R&D team. Create and assign tasks for individual users with details and due dates.
Due Dates
Based on 84 Progress Podio reviews and verified by the G2 Product R&D team. Set deadlines and milestones for tasks, manually or automatically (based on project templates).
Task Prioritization
Set priority levels on tasks so individuals can organize their work. 84 reviewers of Progress Podio have provided feedback on this feature.
To-Do Lists
Based on 84 Progress Podio reviews and verified by the G2 Product R&D team. Each user can view their list of tasks to be completed without having access to other tasks.
Dependencies
Define dependencies between tasks and the rules to manage them. This feature was mentioned in 74 Progress Podio reviews.
Mass Updates
As reported in 74 Progress Podio reviews. Allows users to update multiple tasks at the same time, accross multiple projects.
Drag & Drop
Based on 79 Progress Podio reviews and verified by the G2 Product R&D team. Users can move tasks and change dependencies using drag and drop.
Recurring Tasks
Define recurring tasks that can be scheduled automatically at pre-defined intervals. This feature was mentioned in 82 Progress Podio reviews.
Projects (11)
Planning
Based on 80 Progress Podio reviews and verified by the G2 Product R&D team. Plan and create work breakdown structure (WBS) based on the scope of the project.
Project Map
Projects can be mapped out with milestones, due dates, deliverables and interdependencies. 74 reviewers of Progress Podio have provided feedback on this feature.
GANTT
Based on 63 Progress Podio reviews and verified by the G2 Product R&D team. Provide visual representations of tasks, dependencies, and progress.
Calendar View
Based on 77 Progress Podio reviews and verified by the G2 Product R&D team. Planned projects are mapped to a schedule with due dates and deliverables detailed day-by-day.
Views
Based on 77 Progress Podio reviews and verified by the G2 Product R&D team. Create customized project views for internal and external purposes (eg: for customers).
Project Budgeting
Associate a budget with a project and allocate it accordingly by task or resource. This feature was mentioned in 64 Progress Podio reviews.
Issue Tracking
As reported in 74 Progress Podio reviews. Track issues at the project or task level, and manage resolutions.
Templates
Based on 70 Progress Podio reviews and verified by the G2 Product R&D team. Provide standards templates that can be customized by users to create new projects.
Critical Path
Automatically calculate the critical path for projects and update it when projects change. This feature was mentioned in 66 Progress Podio reviews.
Time & Expense
Track time and expenses associated with projects or tasks. 68 reviewers of Progress Podio have provided feedback on this feature.
Methodologies
Based on 67 Progress Podio reviews and verified by the G2 Product R&D team. Support agile and waterfall project management methodologies.
Resource Management (3)
Resource Definiton
Based on 67 Progress Podio reviews and verified by the G2 Product R&D team. Create human and material resources and categorize them based on skills and other criteria.
Capacity
Monitor capacity in real time to track resource use and identify bottlenecks. 67 reviewers of Progress Podio have provided feedback on this feature.
Scheduling
Based on 73 Progress Podio reviews and verified by the G2 Product R&D team. Allocate resources by matching capacity and demand, by project, team, or department.
Project Monitoring (3)
Baselining / KPIs
Based on 69 Progress Podio reviews and verified by the G2 Product R&D team. Track key performance indicators or baseline assessments throughout project lifecycle or across multiple projects.
Resource Allocation
Based on 68 Progress Podio reviews. Monitor resource allocation to identify shortages and adjust accordingly.
Dashboards
Based on 77 Progress Podio reviews and verified by the G2 Product R&D team. Deliver dashboards that display project data and KPIs in real time.
Task Creation (4)
Creation & Assignment
Create and assign tasks for individual users with details and due dates. This feature was mentioned in 19 Progress Podio reviews.
Due Dates
Based on 18 Progress Podio reviews. Set deadlines and milestones for tasks, manually or automatically (based on project templates).
Drag & Drop
Based on 20 Progress Podio reviews. Users can move tasks and change dependencies using drag and drop.
Mass Updates
Based on 19 Progress Podio reviews. Allows users to update multiple tasks at the same time, accross multiple projects.
Task Management (4)
Task Prioritization
Set priority levels on tasks so individuals can organize their work. 20 reviewers of Progress Podio have provided feedback on this feature.
To-Do Lists
Based on 21 Progress Podio reviews. Each user can view their list of tasks to be completed without having access to other tasks.
Dependencies
As reported in 20 Progress Podio reviews. Define dependencies between tasks and the rules to manage them.
Recurring Tasks
As reported in 21 Progress Podio reviews. Define recurring tasks that can be scheduled automatically at pre-defined intervals.
Automation (3)
Workflows
Provide standard workflows that can be used accross the company. This feature was mentioned in 45 Progress Podio reviews.
Customization
As reported in 39 Progress Podio reviews. Allow administrators to configure workflows and processes.
Data repository
Deliver a single data repository for all project information. This feature was mentioned in 41 Progress Podio reviews.
Administration (3)
Permissions
Based on 35 Progress Podio reviews. Define and manage roles and access rights for the entire system.
Procedures
As reported in 38 Progress Podio reviews. Maintain procedures for data access and governance.
Remote Work
As reported in 42 Progress Podio reviews. Allow users to use the system online and on mobile devices.
Project management (7)
Task Prioritization
As reported in 44 Progress Podio reviews. Set priority levels on tasks so individuals can organize their work.
Dependencies
Based on 38 Progress Podio reviews. Define dependencies between tasks and the rules to manage them.
Planning
Plan and create work breakdown structure (WBS) based on the scope of the project. This feature was mentioned in 41 Progress Podio reviews.
Views
Create customized project views for internal and external purposes (eg: for customers). This feature was mentioned in 42 Progress Podio reviews.
Scheduling
Based on 43 Progress Podio reviews. Allocate resources by matching capacity and demand, by project, team, or department.
Critical Path
Automatically calculate the critical path for projects and update it when projects change. 33 reviewers of Progress Podio have provided feedback on this feature.
Dashboards
Deliver dashboards that display project data and KPIs in real time. 41 reviewers of Progress Podio have provided feedback on this feature.
Workload (4)
Resource Allocation
Monitor resource allocation to identify shortages and adjust accordingly. 38 reviewers of Progress Podio have provided feedback on this feature.
Workspace
As reported in 43 Progress Podio reviews. Define customizable workspace for teams, departments, and external users.
Configuration
Provide drag and drop options to configure workspaces. This feature was mentioned in 41 Progress Podio reviews.
Insights
Monitor work accross the company and analyze performance. 39 reviewers of Progress Podio have provided feedback on this feature.
Communication & Collaboration (3)
Communication Channels
As reported in 40 Progress Podio reviews. Support multiple channels for internal and external communications.
Document Management
Based on 41 Progress Podio reviews. Allow users to share and collaborate on documents and files.
Collaboration
Help users meet, share workspaces, and collaborate on tasks. 42 reviewers of Progress Podio have provided feedback on this feature.
Cost Management (3)
Project Budgeting
Associate a budget with a project and allocate it accordingly by task or resource. This feature was mentioned in 33 Progress Podio reviews.
Time & Expense
As reported in 36 Progress Podio reviews. Track time and expenses associated with projects or tasks.
Profitability
Monitor project proftability by team or department. 34 reviewers of Progress Podio have provided feedback on this feature.
Communication (5)
Chat
As reported in 66 Progress Podio reviews. Provide live chat tools for instant messaging
Discussions
Ability to involve multiple users in public or private discussions 61 reviewers of Progress Podio have provided feedback on this feature.
External
Allow external users to use chat and discussions 57 reviewers of Progress Podio have provided feedback on this feature.
Feedback
As reported in 59 Progress Podio reviews. Provide functionality to create and manage polls and surveys
Announcements
Manage news and announcements by company or department 57 reviewers of Progress Podio have provided feedback on this feature.
Content & Documents (4)
File Sharing
Documents can be shared between users and teams This feature was mentioned in 68 Progress Podio reviews.
Notes
User can share notes with colleagues or external users This feature was mentioned in 69 Progress Podio reviews.
Search
As reported in 66 Progress Podio reviews. Help users find documents and other types of content
Versioning
Keep track of document versions and related changes This feature was mentioned in 60 Progress Podio reviews.
Controls (5)
Custom Views
Create personalized project views for collaboration 63 reviewers of Progress Podio have provided feedback on this feature.
Followers
Allow users to follow tasks which are not assigned to them This feature was mentioned in 55 Progress Podio reviews.
User Management
As reported in 63 Progress Podio reviews. Define and manage users access to documents and collaboration features
Calendars
As reported in 65 Progress Podio reviews. Manage private and shared calendars and associated events
Public Sharing
As reported in 59 Progress Podio reviews. Make project views available for the public.
Project Management (4)
Task Management
Include features to create, assign, and manage tasks. 67 reviewers of Progress Podio have provided feedback on this feature.
Planning
As reported in 64 Progress Podio reviews. Deliver project plans that can be customized by users.
Visibility
Provide visibility into collaborative processes accross the company This feature was mentioned in 65 Progress Podio reviews.
Integration
Provide integration with task management and project management software. 60 reviewers of Progress Podio have provided feedback on this feature.
Remote Collaboration (4)
Alignment
As reported in 61 Progress Podio reviews. Align remote employees with their colleagues and external users
Accountability
As reported in 59 Progress Podio reviews. Define and track responsabilities for remote users
Connectivity
As reported in 61 Progress Podio reviews. Allow users to connect to tools that they use remotely
Offline Mode
Users can work offline and changes are synced when they back online This feature was mentioned in 49 Progress Podio reviews.
Generative AI (9)
AI Text Generation
Based on 10 Progress Podio reviews. Allows users to generate text based on a text prompt.
AI Text Generation
Allows users to generate text based on a text prompt. This feature was mentioned in 11 Progress Podio reviews.
AI Text Summarization
Condenses long documents or text into a brief summary. 12 reviewers of Progress Podio have provided feedback on this feature.
AI Text Generation
Allows users to generate text based on a text prompt. This feature was mentioned in 18 Progress Podio reviews.
AI Text Summarization
As reported in 17 Progress Podio reviews. Condenses long documents or text into a brief summary.
AI Text Generation
Based on 10 Progress Podio reviews. Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Generation
As reported in 11 Progress Podio reviews. Allows users to generate text based on a text prompt.
AI Text Summarization
Based on 12 Progress Podio reviews. Condenses long documents or text into a brief summary.
Agentic AI - Google Workspace Project Management (2)
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Agentic AI - Project Management (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - CRM (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Work Management (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Agentic AI - Project Collaboration (2)
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Technology Glossary Features
View definitions of the features and discover new technology terms.
Case management refers to the processing of data and procedures for resolving cases. Learn more about case management, its benefits, and its applications.
Our G2 guide on file sharing gives insights about what file sharing is, different ways of sharing files, its benefits for businesses, and best practices to follow while sharing files.
To-do lists are how an individual keeps tasks that need to be completed organized. Learn more about the types of to-do lists that can be used and the benefits of utilizing a list to stay motivated and productive.
Document management refers to systematically organizing, storing, and tracking electronic documents. Learn more about its workflow, types, and benefits.





