---
title: PowerDMS by NEOGOV Reviews
meta_title: 'PowerDMS by NEOGOV Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 110 reviews by the users' company size, role or industry
  to find out how PowerDMS by NEOGOV works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 110
  scale: '5'
date_modified: '2026-06-22'
parent_category:
  name: Governance, Risk & Compliance
  url: https://www.g2.com/categories/governance-risk-compliance
---

# PowerDMS by NEOGOV Reviews
**Vendor:** NEOGOV  
**Category:** [Policy Management Software](https://www.g2.com/categories/policy-management)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 110
## About PowerDMS by NEOGOV
PowerDMS by NEOGOV is a one-stop workforce management platform that offers a comprehensive approach to addressing the challenges facing public safety and healthcare today. Over 5,500 customers use the PowerDMS platform for policy management, community engagement, staff scheduling, and more.




## PowerDMS by NEOGOV Reviews
  ### 1. Simply the best tool to manage policy, training, documents, and accreditation assessment

**Rating:** 5.0/5.0 stars

**Reviewed by:** Larry V. | Deputy Chief of Police, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2021

**What do you like best about PowerDMS by NEOGOV?**

Tough question because it's all great.  The way that documents are integrated and can be associated with accreditation assessments is awesome.  I'm only doing the work once, and proving the accreditation standards with real work in real time.  By requiring signatures for all polcies, I know that thjey have been acknowledged, and changes are sent for review quickly, without printing copies for everyone, or relying on email for notification.  Training is easy to set up, even faster to duplicate, and can be assigned quickly to users.

**What do you dislike about PowerDMS by NEOGOV?**

The only downside is that PowerDMS has more features than most people will grasp immediatley.  It is a very organic experience, and users will exapnd trheir abilites to realy get the most from the product over time.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

The main problems solved with PowerDMS are accountability, communication, and accessability of information.  We have digitized tens of thousands of documents, reduced the need to ask others for documents that should be available to all (or those within a work group), and, by using certificates, have eliminated the need to remember when recurring tasks have to be performed.  PowerDMS simply tells you when theses tasks are due.  Once acomplished, your timer is reset, and you can carry on until the next notification period.

  ### 2. Accountability is key

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephanie E. | Asst Accreditation Manager and Training Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2020

**What do you like best about PowerDMS by NEOGOV?**

I feel that PowerDMS not only provides a very user-friendly system to be used and to help our Police Department in a number of ways but it also listens to us as users. If we feel like something is needed to be added or changed they listen and do the research on it. They have many different kinds of customers to please and they do a darn good job. Customer service is stellar. They get back to you if they can't fix something immediately and actually follow up to make sure things are working as needed.

**What do you dislike about PowerDMS by NEOGOV?**

I wish certain parts of the "courses"  options could be changed to invisible or visible. and this is me being super picky about something I dislike.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

We are able to put all the important documents and training in one place. We are also able to prove that our users have read and covered what is required of them. We are able to prove required state training is completed. Our users are able to access training after completing it for the purpose of review.

  ### 3. Pretty Great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leah X. | License Practical nurse, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2022

**What do you like best about PowerDMS by NEOGOV?**

Perfect for training purposes and pull up information when needed to access policy and procedure

**What do you dislike about PowerDMS by NEOGOV?**

Typing in key word and pop up document that doesn't correlates to what I need.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Not applicable at the moment

  ### 4. The most effective document and audit management software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jairo  R. | Human Resources Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2022

**What do you like best about PowerDMS by NEOGOV?**

The automation of a large number of operations that we had previously managed manually has made our burden significantly simpler. Having a single source of data for tracking purposes is quite beneficial!


**What do you dislike about PowerDMS by NEOGOV?**

To be quite honest, the sole "negative" in my perspective is that the program occasionally times down when I am really performing a task, such as examining a paper. When you scroll down the page, it doesn't appear to register that you're doing so. That can be aggravating, but on the other hand, I completely understand the security implications of what is being done in this situation.

**Recommendations to others considering PowerDMS by NEOGOV:**

If you're searching for a product that's both adaptable and simple to use, this is the solution for you.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Our employees are always up-to-date and well-versed in the latest knowledge, so we never have to worry about that. When compared to the old-fashioned paper-and-folder technique, this has simplified and streamlined the process considerably. To put it mildly, that is priceless to us.

  ### 5. Good LMS

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Enterprise (> 1000 emp.)

**Reviewed Date:** October 14, 2022

**What do you like best about PowerDMS by NEOGOV?**

PowerDMS helps our Dept. of Public Safety & Health stay in compliance with the State.

**What do you dislike about PowerDMS by NEOGOV?**

The downside is that it doesn't integrate with OpenSesame, which we just purchased for use with another LMS we use enterprise-wide.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Compliance trainings provided by the State.

  ### 6. PowerDMS Review- Miron

**Rating:** 4.0/5.0 stars

**Reviewed by:** Taylor M. | Wellness Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** December 08, 2021

**What do you like best about PowerDMS by NEOGOV?**

It allows for very logical and purposeful organization and outlining of policies or whatever it is being used for. The search by "owner" is really helpful within an organization if you know who owns the documents.

**What do you dislike about PowerDMS by NEOGOV?**

The search function is not very user friendly and you still have to sort through many lines of text and documents to find exactly what you are looking for. A more advanced search feature would be helpful.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

The biggest problem that it has solved is the ability to house all of our policies into one centralized location. Previously, each department had their own versions and locations of the documents and it was not readily available to the employee population as a whole.

  ### 7. PowerDMS Changes Everything

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2020

**What do you like best about PowerDMS by NEOGOV?**

Ease of use; collaborative tools; reporting tools. HELP and SUPPORT is second to none! What a team.

**What do you dislike about PowerDMS by NEOGOV?**

Can't think of anything I dislike; PowerDMS has yet to disappoint.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

My use is two-fold; one as an accreditation manager; the other as administrator of an accrediting body.

  ### 8. Necessary working documents at your fingertips thanks to a powerful DMS.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pete H. | Senior Director Business Development, Enterprise (> 1000 emp.)

**Reviewed Date:** June 30, 2021

**What do you like best about PowerDMS by NEOGOV?**

We have managed all of our company's documentation through PowerDMS without complications; it is a software as easy to learn as it uses that provides an extremely clean platform. It is as intuitive as it is powerful to share and visualize all documentation, in general, its dashboard. I like the performance we have been able to have for managing documents and having everything from contract formatting to training materials and manuals in one environment.

**What do you dislike about PowerDMS by NEOGOV?**

Some specific functions have a bit of a steep learning curve, and it takes a bit longer to learn and take advantage of them, but it is worth every second.

**Recommendations to others considering PowerDMS by NEOGOV:**

The most organized way to manage documents and put at staff's fingertips what they need, from training documents, manuals, and more, in the same environment and recommended for all types of companies/organizations.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

A clear benefit is the savings in time and effort in locating specific documents thanks to its search engine and money by reducing paperwork and printing costs. We have not had any complications, and it has been helpful for ALL staff in general; they can access the documents concerning their functions and view their content within the same software. It is a document management solution that we enjoy taking advantage of and does not exceed our budget.

  ### 9. Great Product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2020

**What do you like best about PowerDMS by NEOGOV?**

Simplicity - Tracking and organization all in one place!

**What do you dislike about PowerDMS by NEOGOV?**

Inability to print more than 1 page on certificates

**Recommendations to others considering PowerDMS by NEOGOV:**

Great product - ask questions and make sure it works with what you have

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

One stop location for many file types

  ### 10. Likely one of the best investments we have made!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julie R. | Special Projects Administrator /Accounting and Accreditation, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 10, 2018

**What do you like best about PowerDMS by NEOGOV?**

No words exist to adequately explain how infinitely helpful it has been to have our policies and procedures in the palms of our employees hands.  The ease of use makes this a highly powerful tool that is only limited by your creativity in how to use it.

**What do you dislike about PowerDMS by NEOGOV?**

Reporting is somewhat limited, in my opinion.  I really haven't found anything that I couldn't find a work around for, or anything that simply modifying how "things have always been done" to fit a better model of best practices didn't solve.

Some of the safety features that are built in to maintain audit trails and preserve integrity can be frustrating, despite the fact that they make sense.  The one thing that I have disliked is that I cannot remove a user's signature from a policy if we require them to review and re-sign it for any reason.  I either had to create a new version of the document (thus requiring EVERYONE to re-sign) or I had to archive and recreate the user.  Also not practical.  This is something I wish there were a more practical solution to solve.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

We have been able to completely modify how we disseminate information with a huge increase in efficiency and effectiveness.  As an administrator, the ability to track certificates, training, and a wide variety of other documents has given us a single-spot repository that can be accessed from anywhere.  No longer do we have to chase paper documents in filing cabinets or ask various offices to chase things down.   Every day we are trying to find new ways to use PowerDMS to track things we are already doing.

  ### 11. PowerDMS has made the way we provide access to information seamless.

**Rating:** 5.0/5.0 stars

**Reviewed by:** PaSonna  H. | Quality Assurance Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2021

**What do you like best about PowerDMS by NEOGOV?**

How easy it is to navigate as well as the accessibility for all staff members.

**What do you dislike about PowerDMS by NEOGOV?**

There is honestly nothing I dislike about PowerDMS

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

I can update policies and procedures as often as necessary, without worrying about how.  The benefits are that you can set alerts to remind you when updates need to be made.

  ### 12. PowerDMS for Law Enforcement Agencies Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ed G. | Assessor, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 05, 2020

**What do you like best about PowerDMS by NEOGOV?**

PowerDMS provides a one-stop document management and accreditation maintenance experience. It is an easy software to learn and has been very well received by our organizations.

**What do you dislike about PowerDMS by NEOGOV?**

On rare occasions, PowerDMS language for specific types of activities can be confusing however; it is not a steep learning curve.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

The Buckeye Police Department uses PowerDMS to manage both the CALEA Law Enforcement and Public Safety Communications Accreditation programs. The software has allowed us to maintain accreditation related documents, videos and sound bytes in one central area that provides rapid retrieval.

Additionally, we store all policies, standard operating porcedures, training courses and records, inventories, forms and critical maps within the system. As PowerDMS is a cloud based system, this allows our officers to quickly retrieve critical document in the field. It seems that on a weekly basis we learn more ways to maximize PowerDMS for the benefit of the organization.

The use of this system in the policy development, review and approval process alone has saved the organization money, in the form of no paper, and time. We are now able to take a policy from draft stage to publication in as few as a hours for a critical, life-safety policy to two-weeks for other routine policies. In the past, this process took up to one month and often times longer, to achieve.

  ### 13. PowerDMS is great!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2020

**What do you like best about PowerDMS by NEOGOV?**

One software that is simple to use and takes little time in order to train new hires. Allows for an easy Accreditation process.

**What do you dislike about PowerDMS by NEOGOV?**

I have not run into anything I currently dislike.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Training is a hassle with Covid, Having software that can push out training has made this year simple.

  ### 14. Streamline and simplify!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Odalys D. | Senior Police Administrative Aide, Enterprise (> 1000 emp.)

**Reviewed Date:** December 07, 2018

**What do you like best about PowerDMS by NEOGOV?**

The way document management blends seamlessly into accreditation management is a huge benefit to our accreditation team. We can easily update accreditation assessments when policies and forms are revised. The software alerts users when documents have been revised and need to be updated in the accreditation assessment.  Recently, out agency also began using the training module.  This is also extremely beneficial due to the ability to compile training records and certificates for many of the accreditation standards’ required proofs.

**What do you dislike about PowerDMS by NEOGOV?**

I really don't have any negatives. The company is extremely open to customer feedback and is continually adding features that customers have recommended. One of our team members has participated in a couple of usability sessions with the development team. They are awesome. Their training and support teams are top notch too!

**Recommendations to others considering PowerDMS by NEOGOV:**

This is the best way to consolidate all documents, training and other materials.  The fact that users have access to important documents, courses, and tests, all consolidated on one place is a significant improvement to keeping separate folders per department and having to print and keep hardcopies in physical files/

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

We are currently utilizing PowerDMS to organize our training. This will save tons of time when training documentation is required to comply with accreditation standards.

  ### 15. How did we function prior to PowerDMS?

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cat J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2020

**What do you like best about PowerDMS by NEOGOV?**

All forms and policies are in one location, easy to find, edit, review, assign, approve, etc.  The interface is super simple and makes it so easy to find what you are looking for.  The bookmark feature is awesome as well.

**What do you dislike about PowerDMS by NEOGOV?**

Downloading document in its native application.  If I answer one email a day, it is related to staff forgetting how to download a form in its native application.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

We now have easy access to everything (before that, we did not have one central location).  We are reducing our policies and forms, ensuring information is available to all staff and that anyone can access our policies when survey time happens!

  ### 16. Accountability and ease of use!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 01, 2020

**What do you like best about PowerDMS by NEOGOV?**

It’s a bit of a hurdle to get started but once you start, it would be difficult to go back!  It’s easy and in real time so staff can get the information immediately as it’s published!

**What do you dislike about PowerDMS by NEOGOV?**

Somethings take time and depending how your department is set up it becomes a bit difficult to set the workflows up correctly.

**Recommendations to others considering PowerDMS by NEOGOV:**

If you are looking for a product that is flexible and easy to use this is it.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Schedules, fixed it’s on line and immediately available. They can see it on their desk top or on their phones.  We started training people with it to account for what is being trained!

  ### 17. PowerDMS for Law enforcement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2020

**What do you like best about PowerDMS by NEOGOV?**

Provides for Accountability and Consistency.

**What do you dislike about PowerDMS by NEOGOV?**

The ability to redact public facing documents needs to be improved.

**Recommendations to others considering PowerDMS by NEOGOV:**

Streamlines processes when developing policy, providing training, and holding officers accountable.  Information is easily accessible for the officers.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Finding policies that conflict with each other.

  ### 18. A necessity in today's world of law enforcement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jason A. | Lieutenant, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2020

**What do you like best about PowerDMS by NEOGOV?**

Power DMS helps maintain and organization our department's policies and procedures. We are able to upload accreditation proofs directly to standards found on the website. We also utilize Power DMS for training requests, storing training files and department inspections/staff studies, and will soon be using it to track equipment issued to departmental employees.

**What do you dislike about PowerDMS by NEOGOV?**

Mobile application needs some additional features

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Getting away from paper and moving to the digital world. Ensuring our policies are up to par with CALEA and other well-respected agencies.

  ### 19. Stay in the know while you are on the go

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2020

**What do you like best about PowerDMS by NEOGOV?**

PowerDMS allows our staff to access policies and training any time, anywhere.

**What do you dislike about PowerDMS by NEOGOV?**

Getting started with PowerDMS comes with a slight learning curve. Thankfully, PowerDMS provides a knowledgeable trainer who will come along side of you to teach you everything you need to know.

**Recommendations to others considering PowerDMS by NEOGOV:**

When using PowerDMS, take advantage of as many training modules as possible. Stay involved and active within the PowerDMS community. They can provide solutions to areas you didn't even realize needed improvement.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

We're able to subscribe to our accreditation body's manuals and assessments. We are able to add supporting documents (not just policies) required to show proof of compliance to meet our accreditation standards. PowerDMS also provides checklists, tools, and resources to know exactly what documents our accrediting body is looking for.

  ### 20. Administration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Deanna W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 09, 2018

**What do you like best about PowerDMS by NEOGOV?**

The organization of a user hierarchy and the ability to establish roles and groups with various access levels.The ability to create follow up dates for review of documents with the ability to revise and circulate directly in the system. The accessibility -  no need for a shared drive for items that need to be quickly accessed away from the office. 

**What do you dislike about PowerDMS by NEOGOV?**

It would be nice to have the administrative ability to adjust the automatic log out time. More intuitive naming in the work flow options. Simpler setup of user hierarchy cascading.

**Recommendations to others considering PowerDMS by NEOGOV:**

PowerDMS enables organizations to organize their documents AND share them easily with all staff. It's also great for testing and courses for staff.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Policies and procedures, shared forms. Hope to use for accreditation at next review.

  ### 21. PowerDMS - Great Policy Distribution System and Accreditation Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thomas P. | CALEA Accreditation Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2018

**What do you like best about PowerDMS by NEOGOV?**

Ease of uploading and distributing policies to members of my agency. Keeps archival copies of polices no longer in effect making it easy to respond to Sunshine requests. Great Accreditation management tool. Good training and testing platform for the distribution of videos and PowerPoint's.

**What do you dislike about PowerDMS by NEOGOV?**

Could use some improvement on the highlighting function in the accreditation module. The reporting functions of the training module could use the addition of some user designed fields. For example in Missouri we need the Missouri POST number along with our Officers names.

**Recommendations to others considering PowerDMS by NEOGOV:**

Give it a try. PowerDMS will work with you and allow a trial period if you ask for it.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Documented policy distribution and our agencies CALEA Accreditation.

  ### 22. Simplification of the policy process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2020

**What do you like best about PowerDMS by NEOGOV?**

When we disseminate a new or updated policy, supervisors can view in real time who has or has not completed review.  We used to have to send out sign-off sheets, and wait until they were returned.  Now, it's simply a matter of running a quick report to see what still needs done.

**What do you dislike about PowerDMS by NEOGOV?**

So far, haven't encountered any issues.  As with all programs, there is a learning curve, but it's not too steep, and there are ample resources to guide the administrators through the process.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Time savings is our greatest benefit.  We can electronically send out a policy for review in moments, and save having to make countless copies.  Also, with the mobile app, our staff can review appropriate policies in the field.

  ### 23. Reliable System/ Software that is constantly being improved!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Safety | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2019

**What do you like best about PowerDMS by NEOGOV?**

PowerDMS support team is truly supportive. The company is constantly trying to improve usability, create new functions to help agencies/companies, and has one of the most robust "How To" sections.

**What do you dislike about PowerDMS by NEOGOV?**

PowerDMS does take time to learn. I am constantly learning new things. By being able to customize so many areas, this means there is more to learn and understand. Not necessarily a dislike, just a truth of the matter.

**Recommendations to others considering PowerDMS by NEOGOV:**

Great tool. Truly wish I would have had this at my old agency completing correction audits. 

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

We use PowerDMS for accreditation purposes only at this time. It allows us to store all proofs in one "home" for assessors.

  ### 24. Can't Imagine Accreditation LIfe Without PowerDMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2019

**What do you like best about PowerDMS by NEOGOV?**

PowerDMS integrated solutions for accreditation process, document management and training documentation.    PowerDMS has allowed our agency to manage the accreditation process through a continuous review of our policies and practices.  Through our frequent reviews, we have been able to identify deficiencies, that would otherwise not have been seen had it not been conducted pursuant to accreditation being managed through PowerDMS.

**What do you dislike about PowerDMS by NEOGOV?**

Courses seems confusing .  It appears there are many levels to accomplish before setting up a simple course in various screens.

**Recommendations to others considering PowerDMS by NEOGOV:**

Without hesitation, I would recommend using PowerDMS if you are going to begin the Law Enforcement Accreditation Process.  I would also recommend purchasing the training module that will help secure training proof of compliance.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Reduced personnel time in managing the accreditation process.  Increased efficiencies in distribution of training material.  Reduction in costs of printing material due to electronic distribution.

  ### 25. Easy to use 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2017

**What do you like best about PowerDMS by NEOGOV?**

Simplicity of uploading and editing policies for my agency.  Ability to run reports.  Ability to add videos and PowerPoint presentations to be viewed online and save me from having to have numerous classes and take people away from their jobs to attend the classes.

**What do you dislike about PowerDMS by NEOGOV?**

I wish that I was able to create a backup file in Word of all of my policies.  It would also be nice if when I downloaded a document that it would recognize the name and save it as is instead of me having to go back and change the name of the document.

**Recommendations to others considering PowerDMS by NEOGOV:**

Definitely take advantage of the online tutorials and chatting.  Don't be afraid to contact support.  They have always been polite and easy to work with, even when I have a braid freeze and forget how to do something simple that I've done a dozen times.  

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Able to send out information quickly and able to track who is staying on top of tasks. Provides me with a way of sending out required training and not having to pay overtime or pull people away from their job assignments to physically attend a class. 

  ### 26. Great Accreditation Program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric T. | Administrative Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2020

**What do you like best about PowerDMS by NEOGOV?**

The easy of adding our standards and proofs to PowerDMS.

**What do you dislike about PowerDMS by NEOGOV?**

I have not found anything yet within the program I dislike.

**Recommendations to others considering PowerDMS by NEOGOV:**

Take all the video trainings first before trying to move forward because it will help answer a lot of questions.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

It helps me organize all my accreditation files so much easier and for other to view them.

  ### 27. PowerDMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 10, 2019

**What do you like best about PowerDMS by NEOGOV?**

The simplicity of the software! I enjoy the ease of working through the software.  The training tools are a jewel!!!

**What do you dislike about PowerDMS by NEOGOV?**

I don't like not being able to change policies after they are published. To error is human and sometimes is impossible not to make a mistake.

**Recommendations to others considering PowerDMS by NEOGOV:**

Great tool!!! It will add value to any organization!@

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Eliminating the possibility of out dated policies and adding the option of computerize training.  Power DMS helped our organization to become more organized and shorten distribution time of important material.

  ### 28. Dynamite Software, Because It Blows The Competition Away!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Megan S. | Accreditation Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2020

**What do you like best about PowerDMS by NEOGOV?**

Streamlining Ability & Customer Service 

**What do you dislike about PowerDMS by NEOGOV?**

There needs to be additional functionality added to the Training Request process.

**Recommendations to others considering PowerDMS by NEOGOV:**

This document management software goes above and beyond to make this solution your one stop shop and the customer service is incomparable.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Streamlined our accreditation and policy revision/distribution process saving approximately $3,500 in office supplies and 97% reduction in overtime costs.

  ### 29. More Power with PowerDMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2020

**What do you like best about PowerDMS by NEOGOV?**

Electronic Management of Policy & Procedures and other features Power DMS has to offer.  We keep all training certificates so employees will have a 90 day notice when their certification is about to expire.

**What do you dislike about PowerDMS by NEOGOV?**

If I would have to say one thing that would be the course feature--needs some improvement.

**Recommendations to others considering PowerDMS by NEOGOV:**

I would highly recommend this program to any agency that needs the features offered by PowerDMS.  I do not implement a product unless the company has a reputation of providing a high level of customer support.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

N/A

  ### 30. Personal Review of PowerDMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Teri H. | Training Coordinator/Accreditation Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2020

**What do you like best about PowerDMS by NEOGOV?**

PowerDMS is excellent for policy management and training documents.  It is very user-friendly and easily searchable.  I really like the fact that I do not have to worry about losing any of my documents either.

**What do you dislike about PowerDMS by NEOGOV?**

Videos can be somewhat difficult to upload

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

I can now track who and who hasn't completed their assigned documents with just a click of my mouse.

  ### 31. PowerDMS is a very effective document tracking tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kimberly  W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2020

**What do you like best about PowerDMS by NEOGOV?**

I like the ability to instantly roll out information to large groups of people and verify receipt.

**What do you dislike about PowerDMS by NEOGOV?**

I do not particularly like that I cannot pull back a document that has been deleted.

**Recommendations to others considering PowerDMS by NEOGOV:**

Give it a chance.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

The training module has been a huge asset to my agency.

  ### 32. PDMS

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alexis W. | Special Project Officer, Enterprise (> 1000 emp.)

**Reviewed Date:** November 14, 2019

**What do you like best about PowerDMS by NEOGOV?**

How easy it is to use. It is also has space enough for users and policies. 

**What do you dislike about PowerDMS by NEOGOV?**

That there are too many groups needed in our organization

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

We are having groups assigned documents or education

  ### 33. Powerful Document Management Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Safety | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about PowerDMS by NEOGOV?**

PowerDMS is an effective tool used to manage documents for our Accreditation process. It is intuitive and easy to use.

**What do you dislike about PowerDMS by NEOGOV?**

I wish we could personalize the data for reports.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

PowerDMS keeps all of our assessment documents in one place.  Paper is a thing of the past!

  ### 34. Easy distribution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2019

**What do you like best about PowerDMS by NEOGOV?**

PowerDMS makes it easy to involve stakeholders into the decision process of document approvals and changes.  It also will track where and who each document is with to make followup with particular stakeholders easy to do.

**What do you dislike about PowerDMS by NEOGOV?**

I wish the reports for workflows was more dynamic and would show the timeline between each step.  The data is available on the website but cannot be easily downloaded into a spreadsheet which makes documenting the time tedious.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

We have saved A TON of paper with PowerDMS, nearly 550 trees so far and that is great to see.  Not only for the environment but for our costs

  ### 35. Training Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2020

**What do you like best about PowerDMS by NEOGOV?**

Tractability and at-a-glance complete overview.

**What do you dislike about PowerDMS by NEOGOV?**

Visibility of archived items. Once archived, items should not be reflected in search.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Timely training utilizing certificates.

  ### 36. PowerDMS works

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2019

**What do you like best about PowerDMS by NEOGOV?**

PowerDMS is a solid solution for maintaining policies and conducting on-line training. They have great customer service and have been a great partner to work with. 

**What do you dislike about PowerDMS by NEOGOV?**

Not finding about them until two years ago

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Saving time and money by having a reliable system. 

  ### 37. Document Management Made Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kate F. | Accreditation & Social Media Manager, Civic & Social Organization, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2019

**What do you like best about PowerDMS by NEOGOV?**

PowerDMS provides our agency with an effective and efficient way to manange our written directives, accreditation program and certification program. 

**What do you dislike about PowerDMS by NEOGOV?**

There is no internal feature to schedule dates for document deactivation which then requires that the agency create a separate management system for active document timeframes. 

**Recommendations to others considering PowerDMS by NEOGOV:**

This software will most certainly improve your establishment's internal processes along with providing secure access to all affected personnel 24/7. 

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

PowerDMS provides my agency with the opportunity to streamline both our policy administration and written directives systems by providing a single outlet that will satisfy both processes. PowerDMS allows the agency to specifically assign items to groups or individuals based upon their duties within the agency; PowerDMS also provides the agency with a unique and easy process to update written directives - making our internal process much more efficient. 

  ### 38. Easy to use and superior support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bethany E. | Executive Office and Admin Specialist, Higher Education, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 28, 2018

**What do you like best about PowerDMS by NEOGOV?**

PowerDMS is intuitive. You need some training to get going, but it all just makes sense! I would also mention their their helpdesk is amazing! The standards and accreditation portion has been a lifesaver for AAAHC surveys. 

**What do you dislike about PowerDMS by NEOGOV?**

I find the course/training area to be a little bit hard to use. As an organization, we chose to skip using that function for now.

**Recommendations to others considering PowerDMS by NEOGOV:**

I would 100% recommend PowerDMS to anyone needing policy management and organization. Also, if you are an accredited agency, this is extremely helpful! The price is reasonable for a great product and amazing support!

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

We finally have people reviewing policies in a timely manner, as well as more staff input to the creation of policies. We also have all policies in one location, where before they were in three different spots. 
We are also prepared for our AAAHC survey because of PowerDMS. 

  ### 39. Simple to use and effective

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lydia S. | Quality System Coordinator, Medical Devices, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2019

**What do you like best about PowerDMS by NEOGOV?**

My favorite part of PowerDMS is being able to implement courses and trainings for the users. It's a much better method than having paper documents laying around, and then having to grade them.

**What do you dislike about PowerDMS by NEOGOV?**

Sometimes there is a glitch or something, where I will create a user profile and then not be able to find it when I search for it. It shows up the next day, but is a little frustrating.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

I am now able to get through document approval workflows really quickly and without having to email reminders to people all the time. It has also helped with our transition to ISO 13485.

  ### 40. Essential Tool for Document, Policy, Training, and Accreditation Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** David V. | Training, K9, and Support Sergeant, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2018

**What do you like best about PowerDMS by NEOGOV?**

PowerDMS is incredibly easy to use and learn, but has powerful advanced tools that make this a complete solution. The initial on-boarding process was smooth and we were provided a personal representative to assist with setup process.

**What do you dislike about PowerDMS by NEOGOV?**

To date, nothing has been disappointing about my experience with PowerDMS. They are quick to respond to issues and keep the site updated constantly. 

**Recommendations to others considering PowerDMS by NEOGOV:**

The PowerDMS support community is incredible. Not only does the company offer guided and video walkthroughs of the basics, it has advanced feature tutorials and user led specific guides that are insightful and helpful. There has never been a lack of support since using this product.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

PowerDMS created a synergy between several elements of our organization that were formerly disconnected. Documents and policy, training, user management, and accreditation management are all in one place now. 

  ### 41. I LOVE my PowerDMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brenda G. | Accreditation Manager, Law Enforcement, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 01, 2019

**What do you like best about PowerDMS by NEOGOV?**

PowerDMS is a great software for document management, accreditation, and training! It is very easy to use and manage. The customer service, training, and product development teams demonstrate excellent responsiveness and willingness to listen and satisfy the customer's needs!

**What do you dislike about PowerDMS by NEOGOV?**

I dislike that I can't do everything in an assessment on my iPad that I can do on my desktop computer.  

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Tracking employee signatures on policies.  Being paperless, we have saved 225.2 trees.

  ### 42. Great product! 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Relations | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 09, 2019

**What do you like best about PowerDMS by NEOGOV?**

The ability to store as many documents as we want. 

**What do you dislike about PowerDMS by NEOGOV?**

The lack of 508 compliance--users with disabilities struggle to use this system. 

**Recommendations to others considering PowerDMS by NEOGOV:**

Great system but it is not yet 508 compliant so users with disabilities will struggle to use it. 

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

It has saved our agency both time and effort. We're able to provide our policies to staff in a more streamlined and organized way. 

  ### 43. PowerDMS it's a game changer!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason M. | Sergeant / Office of Professional Standards, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2018

**What do you like best about PowerDMS by NEOGOV?**

Power DMS makes it easy to create a policy by putting it into a workflow for review and comments to specific users.  In the past we would send a document/policy out for our administration to review and would sometimes never hear back from a specific people or get a response such as I never received it.  Now with PowerDMS once you add a workflow to a specific document for review you can assign it, audit where it is, who has looked at or commented on it, and even set deadlines or push it through if it is not moving along.

**What do you dislike about PowerDMS by NEOGOV?**

I don't have any dislikes I just wish our agency would utilize PowerDMS to its full potential. 

**Recommendations to others considering PowerDMS by NEOGOV:**

Don't think about too much.  Buy in and see all that PowerDMS can do for your agency and needs.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Being able to track who has looked at and signed off on a policy within our agency, Being able to have the ability to create courses online and quizzes that occur annually and can be set up so that once it's completed you don't have to worry about it again until the next year when it will pop back up in a users box to be completed again the next year.  It's also a great standards management tool.


  ### 44. PowerDMS is Great!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris W. | Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 12, 2019

**What do you like best about PowerDMS by NEOGOV?**

The capabilities of every employee to access the app from their phone.

**What do you dislike about PowerDMS by NEOGOV?**

I have nothing to dislike at this time.  

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Officers can use the app to view school floor plan, autistic children in neighborhood, etc.

  ### 45. PowerDMS. Time saver

**Rating:** 5.0/5.0 stars

**Reviewed by:** Juan G. | Supervising, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2018

**What do you like best about PowerDMS by NEOGOV?**

The program keeps track of my policies and I always know where it us when i am waiting for approvals. There are no more "lost" policies. Additionally every modification or revision is captured for future reference.

**What do you dislike about PowerDMS by NEOGOV?**

The training module needs a littke work. It us functional but has a great deal of room for improvement. More focus is being placed on training now and I look forward to the improvements.

**Recommendations to others considering PowerDMS by NEOGOV:**

This program will make your life infinity easier by tracking everything you do with a policy and also tracking the employee's actions with accountability. I wish we had this program earlier in my career.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

The problem was getting ISO 17025 compliant, by using PowerDMS as a paperless system, it is easy to manage the compliance.

  ### 46. Well made software and Excellent Customer Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2019

**What do you like best about PowerDMS by NEOGOV?**

These has been a great resourse for keeping all of our training documents and SOP's readily available to all of our staff.  It makes managing and tracking  annual training's very easy. 

**What do you dislike about PowerDMS by NEOGOV?**

You cannot personally run reports to see which documents are connected to specific workflows,. It can be done by PowerDMS but it would be nice to have the feature to do it in house. 

**Recommendations to others considering PowerDMS by NEOGOV:**

Be sure to considered ways to keep protected information off of PowerDMS.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Training and documents are now tracked much more efficiently!

  ### 47. Excellent Informational Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brittany B. | Detention Deputy, Law Enforcement, Enterprise (> 1000 emp.)

**Reviewed Date:** November 26, 2018

**What do you like best about PowerDMS by NEOGOV?**

The ease in information distribution as well as the ability to begin documenting all data online

**What do you dislike about PowerDMS by NEOGOV?**

The lack of tutorials--you have to figure a lot out on your own and I'm constantly discovering useful information, but I have to dig to do so

**Recommendations to others considering PowerDMS by NEOGOV:**

Take in any information that you can in order to get the most out of the program.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Documenting all information needed to annual audits has become a much easier task than before, it was definitely a big tool for us to be able to switch to paperless records

  ### 48. PowerDMS is Effective & Efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 22, 2019

**What do you like best about PowerDMS by NEOGOV?**

Integrates with Word as "PowerDMS Author" to allow document edits from desktop program. Workflows reduce paper, increase efficiency, and documentation for document approvals. It is especially useful for courses, training, standard operating procedures, internal document linking.

**What do you dislike about PowerDMS by NEOGOV?**

Prefer more file types compatibility which is integrated with Microsoft/ PowerDMS Author. That being said, PowerDMS rolls out new features fairly often and I am overall highly satisfied with the product

**Recommendations to others considering PowerDMS by NEOGOV:**

Attend webinar

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

PowerDMS is a fantastic software which organizations can utilize for Policy Document Management in addition to certain accreditation management standards and linking.

  ### 49. PowerDMS is a Perfect Match for Public Safety!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Megan  S. | Accreditation Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 05, 2018

**What do you like best about PowerDMS by NEOGOV?**

PowerDMS provides a product that continue to evolve with the every changing environment of public safety. They provide a platform for revolutionary document management system while fit the accreditation requirements like a glove.  The ability to streamline document distribution and tracking with precision and efficiency to world class. 

**What do you dislike about PowerDMS by NEOGOV?**

There is nothing to dislike, if there is an issue or recommendation for a function within PowerDMS, the customer service and development teams are responsive and very willing to accept innovative approaches. 

**Recommendations to others considering PowerDMS by NEOGOV:**

Best decision my agency ever made!

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Our agency has gone 90% paperless within the accreditation, career development, and document management process.  Huge cost savings on storage, copy paper, printer ink, and wear and tear on copying machine/printers.

  ### 50. Super Easy to work with 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 08, 2019

**What do you like best about PowerDMS by NEOGOV?**

I like that it only takes a small amount of training to get the hang of how to work the system! 

**What do you dislike about PowerDMS by NEOGOV?**

There really isn't anything I dislike. The program is excellent 

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

I would recommend PowerDMS to anyone needing management and organization assistance. We are an accredited agency which allows us to maintain our documents in a safe and secure site. 


## PowerDMS by NEOGOV Discussions
  - [How has PowerDMS supported your document management, and what improvements could be made?](https://www.g2.com/discussions/how-has-powerdms-supported-your-document-management-and-what-improvements-could-be-made)
  - [What is PowerDMS used for?](https://www.g2.com/discussions/what-is-powerdms-used-for)
  - [What does PowerDMS do?](https://www.g2.com/discussions/what-does-powerdms-do)
  - [What is PowerDMS?](https://www.g2.com/discussions/what-is-powerdms)
  - [How do I log into PowerDMS?](https://www.g2.com/discussions/how-do-i-log-into-powerdms)

- [View PowerDMS by NEOGOV pricing details and edition comparison](https://www.g2.com/products/powerdms-by-neogov/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-29+14%3A56%3A08+-0500&secure%5Bsession_id%5D=0ad710f6-4355-4e1b-9ebe-41bf8656feb0&secure%5Btoken%5D=8c010c54fdfe837fdf84ac7f6c33c35c92ba70c2cf89a14fc8a8edda4deb12d1&format=llm_user)

## PowerDMS by NEOGOV Features
**Training & eLearning**
- Content Delivery and Tracking
- Manager Portals
- Content Storage and Management

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Platform AI Features - Policy Management**
- Reports
- Workflow Management

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Performance
- Mobility
- Reporting
- Dashboards

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