---
title: PowerDMS by NEOGOV Reviews
meta_title: 'PowerDMS by NEOGOV Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 110 reviews by the users' company size, role or industry
  to find out how PowerDMS by NEOGOV works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 110
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Governance, Risk & Compliance
  url: https://www.g2.com/categories/governance-risk-compliance
---


# PowerDMS by NEOGOV Reviews
**Vendor:** NEOGOV  
**Category:** [Policy Management Software](https://www.g2.com/categories/policy-management)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 110
## About PowerDMS by NEOGOV
PowerDMS by NEOGOV is a one-stop workforce management platform that offers a comprehensive approach to addressing the challenges facing public safety and healthcare today. Over 5,500 customers use the PowerDMS platform for policy management, community engagement, staff scheduling, and more.




## PowerDMS by NEOGOV Reviews
  ### 1. Great Communication Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christina A. | Management Assistant, Police Department, Government Administration, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2018

**What do you like best about PowerDMS by NEOGOV?**

Easy access to documents and information in the office and in the field

**What do you dislike about PowerDMS by NEOGOV?**

I wish there was a Forms module to covert all our agency forms to this format.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

all employees can access up to date information through the website or app.

  ### 2. PowerDMS: Ideal Platform for Accreditation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Don M. | Owner, Education Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2017

**What do you like best about PowerDMS by NEOGOV?**

PowerDMS is a very user-friendly web platform designed for file and training management. The platform allows for personalization of files sorting, training course implementation, and training record tracking. The system allows for quick mass reporting of each attribute. The platform also allows for master admin users to allow others outside of the organization to participate in various features. 

**What do you dislike about PowerDMS by NEOGOV?**

The only issue at this point is the inability to break down training hours into separate categories for reporting purposes. 

**Recommendations to others considering PowerDMS by NEOGOV:**

The platform is user-friendly and easy to navigate. I would highly recommend this platform to others who are looking for a better way to consolidate records and documents. 

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

We are eliminating bulky paper files by uploading all training records, policies, and procedures into DMS for a central depository. This allows for multiple people to view and edit working forms. The work flow feature allows for real-time review and feedback. 

  ### 3. Great Product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Emily D. | Professional Development and Training Manager for the Cornell Police, Higher Education, Enterprise (> 1000 emp.)

**Reviewed Date:** January 10, 2018

**What do you like best about PowerDMS by NEOGOV?**

Course Creation and Certificate management.  The course creation and online hosting of the course material have helped us to minimize the need for Role Call Training.  This allows us to have more time to plan more important training such as those that have to do with University compliance.   We use the certificates side of the software on a daily basis to help maintain training records.

**What do you dislike about PowerDMS by NEOGOV?**

Inability to customize areas of the website.   PowerDMS has good backbones but does not allow a user to customize views of the website.  It would be nice if we could create specific profile types for each user group so that they could see their own training records and other details as needed.

**Recommendations to others considering PowerDMS by NEOGOV:**

I would recommend this product to any agency looking to perfect their documentation process and training section. 

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

We are solving training issues with the use of PowerDMS.  We have been able to reduce the amount of classroom time and have many of our training now online.   The largest benefit we get out of using PowerDMS is the organizational component of having everything digitized.

  ### 4. PowerDMS has changed almost everything about our organization.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael M. | Adjunct Professor, Higher Education, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 09, 2018

**What do you like best about PowerDMS by NEOGOV?**

I love the simplicity of the system. From the program administrator side to the end user, nothing is complicated. There was very little training needed to the end user upon implementation.

**What do you dislike about PowerDMS by NEOGOV?**

Until the apps were made available the logging in system on a mobile device was a shortfall however the apps changed the game. I wish there were some inneroperabilities with other records management systems allowing some of the data to be fed between systems. We are forced to go into each system and change assignments and levels with each individual’s move. 

**Recommendations to others considering PowerDMS by NEOGOV:**

Take the step. If cost is your challenge, find a way. This will enhance your employee’s experience and hold them accountable all at the same time. 

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Providing training, programs, and policies to all employees with the ability to verify completion allows us to not only ensure employees have the information available but also provides a level of accountability. We began with policies and general orders in the early onset and moved on to presentations, testing, training, and quality questionnaires.

  ### 5. Excellent product, very easy to use! 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Charles V. | Public Safety Dispatcher II, Government Administration, Enterprise (> 1000 emp.)

**Reviewed Date:** February 24, 2018

**What do you like best about PowerDMS by NEOGOV?**

The product is simple to learn, understand and use.  There is very little training time needed to go live with this product for the end users.

**What do you dislike about PowerDMS by NEOGOV?**

Overall the product is great, however then enrolling in a course there are many clicks that have to happen before you can actually enroll.  This is very frustrating for the end user.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

We are using this primarily for training and CALEA accreditations.  We've also set it up for use with the NYSSA and have most recently moved our procedures into the product. 

  ### 6. PowerDMS 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Angie L. | Quality Compliance Assistant, Enterprise (> 1000 emp.)

**Reviewed Date:** January 10, 2018

**What do you like best about PowerDMS by NEOGOV?**

The capability of house all policies within one software.  Within the software you can manage who reviews the policy/policies and when they manage them.  If the appropriate people do not review the policy, reports are available for administrators to track which policies need to be reviewed.

**What do you dislike about PowerDMS by NEOGOV?**

There is nothing that I currently dislike.  My organization is currently dealing with access issues due to a recent software update.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

I use PowerDMS to store and manage organizational documents. Our organization has over 1,000 employees and this makes it easy for all to access. We set up reminders for the review of policies and set up workflows so the document goes to the appropriate person. The reports make it easy to manage the documents that are past due. The online chat is a great feature and the employees are wonderful.

  ### 7. Better than I could have ever hoped for...!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2018

**What do you like best about PowerDMS by NEOGOV?**

I love the ability to see when a policy has been read and signed by an employee.  I love the alerts for reviews of policies so we can keep our policies current.  I also love that we can put property inspections into PowerDMS and set up alerts when inspections are coming due. PowerDMS also gave us the option to have Spanish versions


**What do you dislike about PowerDMS by NEOGOV?**

I don't dislike anything.  I only wish I could use this software for more applications because it's so easy to use.  I would love to be able to have employees complete fillable forms .

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

We have been able to use PowerDMS to put all of our property inspections, permits and individual certifications and set up alerts when they will be expiring to keep us in compliance and reduce late fees or fines.

  ### 8. PowerDMS Rocks!

**Rating:** 5.0/5.0 stars

**Reviewed by:** John L. B. | Deputy Sheriff - Training Division, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 17, 2018

**What do you like best about PowerDMS by NEOGOV?**

It makes it easy to push policy, policy changes, and roll call training to my agency.

**What do you dislike about PowerDMS by NEOGOV?**

The roll call training feature could be a little more robust; I'd like to be able to upload PowerPoints with the embedded videos intact.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Our agency has a way of disseminating policy to the troops in a paperless manner and tracking reception of policy and completion of roll call training.

  ### 9. Eco Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Miyoshi C. | Quality Assurance Officer, Public Safety, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 10, 2018

**What do you like best about PowerDMS by NEOGOV?**

What I like best is that I dont have to worry about cutting down trees for paper and it's very convenience to use whether from my app or my desktop. 

**What do you dislike about PowerDMS by NEOGOV?**

Not having the "daily" interaction and knowing everything there is to know about PowerDMS

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

If made mandatory to use, it would solve the problem of "training" when employees are not able to sit in a physical environment. 

  ### 10. PowerDMS creates an efficient workflow.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2018

**What do you like best about PowerDMS by NEOGOV?**

The ease of use makes this a highly powerful tool that is only limited by your creativity in how to use it.l

**What do you dislike about PowerDMS by NEOGOV?**

Not being able to notify users of a new document without requiring them to sign it.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

We have been able to reduce the amount of classroom time and have many of our training now online. The largest benefit we get out of using PowerDMS is the organizational component of having everything digitized.l

  ### 11. Training Guide

**Rating:** 4.5/5.0 stars

**Reviewed by:** L B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 16, 2018

**What do you like best about PowerDMS by NEOGOV?**

How simple it is to use and the benefit of having the info at your fingertips

**What do you dislike about PowerDMS by NEOGOV?**

Based on my use I don't have any dislikes at this time

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

None at this time. We're still in the process of implementing the program

  ### 12. Power DMS Review 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** March 16, 2018

**What do you like best about PowerDMS by NEOGOV?**

Allows me to have access to  Agency policy for review

**What do you dislike about PowerDMS by NEOGOV?**

Only an administrator can verify if a policy has been read by a staff member, but cannot determine if the individual understand what's been written. 

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Conversion to handheld devices 

  ### 13. PowerDMS - Fantastic Policy Management Software and so much more!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dana K. | Supervisor of Records and Agency Accreditation, Law Enforcement, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 04, 2017

**What do you like best about PowerDMS by NEOGOV?**

The greatest thing about PowerDMS is their customer support! They are always available to answer questions or do remote help sessions if needed. Their tech support members are friendly, never make you feel rushed when providing assistance, and go above and beyond to make sure you resolve your issues.


**What do you dislike about PowerDMS by NEOGOV?**

PowerDMS allows users managing accreditation processes to run reports showing the status of their assessment. While a step in the right direction, there needs to be an easier way to distinguish and log when specific cycle years are complete.

**Recommendations to others considering PowerDMS by NEOGOV:**

Do it!

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

I love the ability to manage our policy and be paperless. Creating, collaborating and revising documents via electronic workflows eliminates the confusion we used to experience when multiple versions of the same document went through several departments for input on revisions. Now everything is managed within one workflow and all changes are made to one version of the policy. All previous versions of the policy are stored and archived versions can be accessed if needed. When new policies or revisions to policies are approved, then the policy is "published" and is automatically sent out to the staff for their review and signature. Signatures are captured electronically and stored within the system. Gone are the days of our paper sign-off sheets!

  ### 14. Excellent organizational database

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2018

**What do you like best about PowerDMS by NEOGOV?**

PowerDMS makes changing and editing our policy and procedure manuals so easy.  No more giant binders in the office!

**What do you dislike about PowerDMS by NEOGOV?**

Adding documentation is somewhat of a problem.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

We are getting ready for a compliance audit in 2019, and we feel that using PowerDMS will help us achieve a stellar rating.

  ### 15. Pie and Power DMS, both are easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** David K. | Policy and Compliance Manager/ Crime Prevention Coordinator, Higher Education, Enterprise (> 1000 emp.)

**Reviewed Date:** January 11, 2018

**What do you like best about PowerDMS by NEOGOV?**

I like the fact that everything can be upload in an easy manner.  

**What do you dislike about PowerDMS by NEOGOV?**

Really, the only thing I don't like is, I wish it was smarter, and you just need to confirm your up loads, and not highlight everything.

**Recommendations to others considering PowerDMS by NEOGOV:**

Just do it!

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

We use it mainly for proofing.

  ### 16. PowerDMS really gets you organized!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Cheryl H. | Training Coordinator, Law Enforcement, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 14, 2017

**What do you like best about PowerDMS by NEOGOV?**

The search capability and document storage capability make it so easy to find documents. I also like the report and/or assignment features that let you see who still needs to complete training.

**What do you dislike about PowerDMS by NEOGOV?**

There are certain functions, such as a simple print button for all employees to be able to print their own certificate history, that is not available. Our agency doesn't like the fact that supervisors can enroll their employees in training.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Organization.  With manual filing, there were documents placed in the wrong folders. It was also more time-consuming to find requested documents. Record-keeping of policy sign off is a breeze, as well as ensuring we are meeting accreditation standards.

  ### 17. PowerDMS - a truly powerful platform with the staff to back it up. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2017

**What do you like best about PowerDMS by NEOGOV?**

I love that the staff take you through every step of the way, and not just sell it to you and dump it on you. 
There's a growing, interactive community in which they actually listen to their customers and value feedback. 

**What do you dislike about PowerDMS by NEOGOV?**

There's honestly not much I don't like. 
Like any new platform, it's hard to get some users online. 
I could like an SSO function to make it easier to get into. 

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Centralizing Policy, manual, and testing information. 

  ### 18. PowerDMS makes my job easier!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kathy D. | University Program Specialist, Higher Education, Enterprise (> 1000 emp.)

**Reviewed Date:** February 20, 2017

**What do you like best about PowerDMS by NEOGOV?**

Reviews on policies are conducted electronically.  Our assessment for accreditation is housed in PowerDMS in one location instead of using individual paper manuals to show compliance. All of our training for on boarding a new employee and our annual training is conducted in PowerDMS. 

**What do you dislike about PowerDMS by NEOGOV?**

Limitations in running reports.  There needs to be additional options to choose from to pull the data that you need. 

**Recommendations to others considering PowerDMS by NEOGOV:**

Select a software such as PowerDMS that is not industry specific. Other departments in our organization are now also using PowerDMS for their policy management software. PowerDMS appeals to multiple industries and organizations.  The pricing for the assessment part of the software is extremely reasonable. The time savings just by using this software makes it cost effective. 

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Preparing for accreditation takes less time using PowerDMS. Our electronic assessment is always ready for an audit. Training of new staff is more efficient by creating the courses and tests within PowerDMS. PowerDMS tracks all edits to policies and automatically archives previous version. 

  ### 19. PowerDMS Makes Policy, Training, and Document Management a Breeze

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chase J. | Sergeant, Law Enforcement, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2017

**What do you like best about PowerDMS by NEOGOV?**

PowerDMS is very user friendly and easy to navigate.  It's very customizable with user groups and makes tracking what employees have and have not completed/signed off very easy to determine.  The training portion is great with courses able to be created to make training large number of staff easy and certificates make an easy way to track who has completed training and who hasn't.  Support for the product is phenomenal and very responsive.

**What do you dislike about PowerDMS by NEOGOV?**

There's not much I don't like.  PowerDMS is quick to correct problems and is very open to improve user interface and functionality of the program.

**Recommendations to others considering PowerDMS by NEOGOV:**

Get it.  If you need document management, this system is excellent.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

We've made policy acknowledgement very streamlined and getting people to sign off on policies is very easy.  It has made their lives easy with being able to research policies in the field for quick easy answers.  We have been implementing training records tracking and documentation and it's proving to be outstanding.  The ability to input a course, see who has completed and who hasn't, and award certificates that can be time-specific to require annual (or whatever time you want) recerts as needed.  

  ### 20. Document Management has never been easier!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa G. | Negotiator, Law Enforcement, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 12, 2017

**What do you like best about PowerDMS by NEOGOV?**

PowerDMS handles all of our forms, training, training certificates, accreditation files, discovery files, etc.  I add photos, URL's to training videos, pdf certificates, etc.  PowerDMS has made my job so much more streamlined.  And it gives our employees mobile access to information.

**What do you dislike about PowerDMS by NEOGOV?**

I am satisfied and do not have any real dislikes.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Paper savings, the ability to instantly release information to all employees or some employees (great security settings), and ease of use for accreditation.

  ### 21. Brought our Policy and Document management into the 21st century 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2017

**What do you like best about PowerDMS by NEOGOV?**

Ease of loading and distributing documents to the entire agency.

**What do you dislike about PowerDMS by NEOGOV?**

have nothing that I could say I dislike.

**Recommendations to others considering PowerDMS by NEOGOV:**

PowerDMS is a must have tool if you are going through the accreditation process

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

The timely distribution of Policies and orders throughout the agency. Made mandatory training readily accessible to members with instant results to managment.

  ### 22. PowerDMS Champions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Buck B. | Captain/Special Services Division Commander, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2017

**What do you like best about PowerDMS by NEOGOV?**

Ease of use especially during an assessment.

**What do you dislike about PowerDMS by NEOGOV?**

After you upload a new file you have to go back into "Manage Document" in order to set the signature due date.

**Recommendations to others considering PowerDMS by NEOGOV:**

Before PowerDMS had a referral program I had already been sending customers your way.  We were one of the first agencies that used PowerDMS for an off-site review in 2013.  While I was at a CALEA conference in OHIO I had to log into my account for others to see how the process worked.  After the conference I was contacted by many agencies throughout the United States asking my many questions about my experience.  Although I did not use the old system where you had to send in your files prior to an on-site I could not imagine how much time and money it took to prepare.  The ease and use of PowerDMS makes my job extremely easy with the many programs that the system offers.  
Besides the advantages PowerDMS gives you with an off-site assessment, the training program is outstanding.  Last year we decided to start using PoweDMS for our Use of Force training online prior to officers going to the range.  Officers were able to review the training material as well as take the written test prior to going to the range for their annual qualification.  This saved at least one hour of classroom time which also saves on overtime or comp-time. 

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

None as of today

  ### 23. So Easy, a polar bear could use it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephanie E. | Assistant Accreditation Manager and Training coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 04, 2016

**What do you like best about PowerDMS by NEOGOV?**

The ease of use, the customer service, Power DMS stays relevant and is always updating based on customer needs. They listen to what the customers have to say and interact with them to see if a new feature is actually usable and does not have any flaws. 

**What do you dislike about PowerDMS by NEOGOV?**

I wish "users" who are not admins could see things like their training records or certifications....also miss the pie in the face when an unk error occurred. I also would like it if an admin could change the amount of time until you are automatically logged off. 

**Recommendations to others considering PowerDMS by NEOGOV:**

This product is absolutely worth the money!! It is very user friendly and the webinars are a must do!!  The customer service is outstanding.  If you cant find the answer in the help section (which is unlikely) you can reach out via chat, email, or phone and get great customer service. 

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

maintaining records for training and accreditation and learning more regarding how to use PowerDMS to make changes to and reviewing policies. 

  ### 24. Game Changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lori S. | Co-worker Relations Specialist, IKEA North America, Retail, Enterprise (> 1000 emp.)

**Reviewed Date:** December 27, 2016

**What do you like best about PowerDMS by NEOGOV?**

The user interface is simple and easy to understand; the system allows for multi-state document management (state specific policies/notices can be distributed easily); a paperless solution means no filing; it allows for easy collaboration on policy changes; and the ABSOLUTELY FANTASTIC customer support!!

**What do you dislike about PowerDMS by NEOGOV?**

I wish there were clearer distinctions for document security between front line managers/admin users and policy developers. In order to run reports on whether an employee has signed a currently published version of a policy, the security also allows the manager the ability to see current draft versions.

**Recommendations to others considering PowerDMS by NEOGOV:**

Whenever we have a challenge to face, PowerDMS is an awesome partner.  The relationship doesn't end after onboarding.   

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Using the PowerDMS system has made communication about policy changes so much more efficient. Now, instead of passing information through layers of management, we can connect directly with our employees. It also has allowed us to distribute documents that are unique to certain groups of employees - all with no paper filing to personnel files! This system has been very well received in our company. It gives managers and employees the ability to keep up to date & find information easily.

  ### 25. Awesome Document Management Program!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin R. | Training and Standards Sergeant, Law Enforcement, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 05, 2017

**What do you like best about PowerDMS by NEOGOV?**

Using the entire suite from PowerDMS allow us to not only keep track of our directives, but allows us to track our training, create courses for the entire agency and keep track of the progress of our CALEA accreditation. All of these tasks would consume thousands of pieces of paper and thousands of hours to keep track of all of our documents.

**What do you dislike about PowerDMS by NEOGOV?**

I would like to be able to customize the training request forms and workflows to better serve our specific agency.

**Recommendations to others considering PowerDMS by NEOGOV:**

I highly recommend PowerDMS to any Public Safety agency looking for a one-stop shop for all of their important documents.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Our CALEA accreditation could fill several file cabinets if we were still on a paper proof of compliance program. Also, keeping video, photographs and other media is much easier once uploaded into PowerDMS!

  ### 26. Everyday PowerDMS User

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2017

**What do you like best about PowerDMS by NEOGOV?**

PowerDMS offers the availability to have all of your documents at your fingertips, twenty-four hours per day.  For the managers, it allows for you to audit your employees and assure that they've read documents that are assigned to them.  Think your employees are just needlessly clicking away and not actually viewing the documents? You can set timers to prohibit someone from signing a document before that time has run out.  
Want to search for something?  Enter a word, any word, and DMS will scan every document you have for that word and generate a search result for you.  
My favorite?  The customer service! Fantastic people who are always willing to help you and walk you through any problem you can possible have.

**What do you dislike about PowerDMS by NEOGOV?**

There isn't much that I don't like.  Some small "quirks" that I have, but for the most part, I am very pleased with this software.

**Recommendations to others considering PowerDMS by NEOGOV:**

Make sure to talk to other users and ask a ton of questions, it's a very intricate system.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

I work for a Law Enforcement Agency that is accredited by CALEA.  I am required to have a full written directive system that includes Policies and Procedures, rules and regulations and other directives required by law and CALEA.  This system has made my life easier by allowing me to distribute my files to the employees and control access to files, and collect signatures on documents, all with an easy menu.  It's a very organized system and user-friendly.  I have thousands of documents in the system and it's very easy to access them.  There is even an app so that you can refer to procedures manual on the go.  
When I'm required to show proof to CALEA that we are following their standards, the standards manual is integrated into the system, and it's very easy to migrate information to and from that section.  Very good system to use for a document management system.

  ### 27. Simplified Work Life

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dawn B. | Compliance/Accreditation Manager, Non-Profit Organization Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 24, 2017

**What do you like best about PowerDMS by NEOGOV?**

Electronic assessments, electronic audit files And the ease of accessing audit files, documentation and policy revisions.  I'm at an agency where we have multiple assessments and through PowerDMS you have the ability to copy documentation including policies and procedures from one assessment to the other . 

**What do you dislike about PowerDMS by NEOGOV?**

If I had to pick something I would say that I'm at my desk more versus running around grabbing files, making copies, driving to various locations across the state, but I'm ok with that. 

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Using less paper, on the road a lot less so I have more time, ease of accessing documents.

  ### 28. PowerDMS makes my job easy!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tanya Yvette Y. | Office of Professional Standards Commander, Law Enforcement, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2017

**What do you like best about PowerDMS by NEOGOV?**

I love the functionality of the product and the professionalism of the customer service employees.  This product is a complete package that is well worth the investment that increases the efficiency and effectiveness of document management.

**What do you dislike about PowerDMS by NEOGOV?**

The phone apps for the program are limited at this time.  You can search for items and sign for items but the apps are limited to those things only right now.  

**Recommendations to others considering PowerDMS by NEOGOV:**

View an existing system from someone who is in the same professional environment.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Distribution of documents is more efficient and cost effective.

  ### 29. Extraordinary

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 09, 2017

**What do you like best about PowerDMS by NEOGOV?**

I liked the program and how it integrates into our current system with being a CALEA Accredited agency. In addition the training, document dissemination, document revision and survey features are excellent for developing real time information that can be sued for informative decisions. The support staff is great! Missy Morales was attentive to our needs and was a great assistance in the on-boarding process.

**What do you dislike about PowerDMS by NEOGOV?**

On occasion we have issues related to the search feature. We placed a trouble ticket regarding it and they appear to be fixing the issue. It was something that developed later while we were using the system and cannot figure out what happened. Power DMS technicians are working to resolve the issue.

**Recommendations to others considering PowerDMS by NEOGOV:**

I highly recommend this for law enforcement accredited agencies. It is by far the best program for the need. Despite the CALEA requirement we were already looking at purchasing this program. Problem we had was the other vendor program was still being used and financially we could not afford the switch. We obtained a grant and were able to move quickly with the purchase.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

We are developing a lot of policies and procedures suing the program. Our main focus is keeping up with the CALEA standards relating to law enforcement and this system is a fantastic tool for this purpose.

  ### 30. PowerDMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josel H. | Accreditation and Reporting Administrator, Law Enforcement, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 05, 2017

**What do you like best about PowerDMS by NEOGOV?**

I have been using PowerDMS products for almost ten years. My agency utilizes it for document control and dissemination, compliance tracking and training. The system is very easy to use and administrate and continues to improve through development. Because I have been using the system for nearly ten years, I have had the opportunity to see it grow significantly. I am a big fan of PowerDMS.

**What do you dislike about PowerDMS by NEOGOV?**

I cannot say one bad thing about this system. Anytime there have been changes the users have requested, PowerDMS has been extremely responsive and continued to develop the software to ensure it is exactly what the end users are looking for. 

**Recommendations to others considering PowerDMS by NEOGOV:**

I would highly recommend getting with other agencies currently utilizing the program so you can see it working at their agency. This will help the transition and give the new administrator additional confidence before going live. The system is very easy to use once it is implemented but it takes a bit of trail and error to feel comfortable.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Not only am I able to manage, develop and disseminate all of our General Orders, policies and standard operating procedures through this software, I am able to manage my entire compliance program using PowerDMS. I am also able to issue and track training for an agency of over 200 employees. This system has so many benefits it is hard to imagine attempting to manage policy and procedure without it.

  ### 31. PowerDMS is far more than a place to store your policies

**Rating:** 4.5/5.0 stars

**Reviewed by:** David S. | Director of Public Safety, Public Safety, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 05, 2017

**What do you like best about PowerDMS by NEOGOV?**

PowerDMS is a comprehensive, integrated system to manage not only your policies, but all your relevant information.  This tool can be customized; it is easy to search; multiple documents can be linked; and everything, including prior revisions can be searched.  It is so powerful that is a little difficult to fully understand and appreciate everything this system can do when you are first introduced to it.  But when you stick with it, you will find it is amazing.  And, with the online tutorials, it is easy to see new possibilities or get a refresher on what components you do not use on a regular basis.  For any agency that is accredited or seeking accreditation, this is a tool you will want.

**What do you dislike about PowerDMS by NEOGOV?**

While there is nothing I dislike, as I mentioned earlier, PowerDMS is such a robust system that it can be a little overwhelming at first.  it is not really an intuitive system, but clearly worth using it.  The more you use it, the better you understand and can use the capabilities to your advantage.

**Recommendations to others considering PowerDMS by NEOGOV:**

Do not let the initial implementation overwhelm you.  It does take some time to fully realize just how integrated PowerDMS is and the value it can bring to your organization.  The more you use it, the better you understand the value.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

The primary use of PowerDMS is to provide comprehensive management of our policies.  We can easily track revisions, review by personnel, comprehension via testing and timeline.  We can link associated policies and documents, search by key words or tags and easily show compliance with accreditation standards.  With the archive feature, it is easy to search prior revisions to investigate professional responsibility complaints that are made well past the incident in question.  This is a "bonus" feature in helping us manage external liability and internal compliance.

  ### 32. Best program for all around policy and training. 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 19, 2017

**What do you like best about PowerDMS by NEOGOV?**

PowerDMS allows me to provide low cost low overhead training to all of my employees on the fly. In addition I can maintain accurate and complete training records that allow for a full picture of the employees training and documentation. 

**What do you dislike about PowerDMS by NEOGOV?**

I would enjoy having the ability to track more counseling and disciplinary matters into PowerDMS. That it the biggest drawback. 

**Recommendations to others considering PowerDMS by NEOGOV:**

Use the trial to make sure it works for you. Experiment with everything you can't break it. 

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

We have reduced the need for off shift meetings, reduced overtime, and created a better documentation trail for our policy program. 

  ### 33. PowerDMS makes both document management (think Policies) and online training VERY accessable!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 07, 2016

**What do you like best about PowerDMS by NEOGOV?**

The online training is relatively simple to navigate, and document workflows are very accessible for most tech skill levels. The ability to assigning training to be completed at the discretion of the employee, while monitored by administration has been very useful. Also, dashboarding adds excellent at-a-glance monitoring as well.

**What do you dislike about PowerDMS by NEOGOV?**

There are folders and subfolders. That makes it challenging to maintain clear pathways. However, there appears to be changes in the works, so hopefully this is a thing of the past. Also, there is opportunity to improve training management to allow for an "instructor" experience for multiple staff.

**Recommendations to others considering PowerDMS by NEOGOV:**

If you need online document management and training, this is a great product. While functionality is solid for both, PowerDMS staff are constantly adding new features. For the price, the ability to manage ongoing/completed training of staff is a big deal. There is quite a bit of room for growth for the downloadable app, but there a person can view most of what they would need to from their phone or tablet. 

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Access to most current versions of our most important documents, and the ability to maintain training for 150 staff with a variety of professional needs and huge schedule variation. 

  ### 34. PowerDMS Is Great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 12, 2017

**What do you like best about PowerDMS by NEOGOV?**

PowerDMS takes your agencies files and helps you to become all electronic. This makes it easier for your employees and assessors/auditors to access all the information they need. 

**What do you dislike about PowerDMS by NEOGOV?**

The program times-out after 20 minutes of not using it. 

**Recommendations to others considering PowerDMS by NEOGOV:**

Use the support team to get all the information you need about PowerDMS and understanding how to use it. 

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

We use PowerDMS to organize our accreditation files and for training and testing of the employees. This has made it 100 times easier to manage assessments and employee training programs. 

  ### 35. Document retention and organization without hassle.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa I. | Accreditation Specialist, Law Enforcement, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2016

**What do you like best about PowerDMS by NEOGOV?**

I love that I can store all of my documents on an outside cloud for retention. I enjoy being able to edit right from the PowerDMS software as well as then sending it throughout my organization using the workflow system without have to touch a piece of paper. 

**What do you dislike about PowerDMS by NEOGOV?**

I have no dislikes. Some things like courses are a little more challenging but I like a good challenge. 

**Recommendations to others considering PowerDMS by NEOGOV:**

Its an effortless thought. The software works. Its easy to use and having all three components, Policy, Training and Accreditation, I can toggle between documents within the system to create proofs for my assessments. I like the fact that I don't have to store a single piece of paper and that I can access my documents from anywhere!

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

The way that my organization works on the Detention side of the agency is that I maintain all my documents so when something is needing immediate attention I can update and modify the document or course from anywhere using PowerDMS mobile. I realize being able to work remote is a huge benefit because if I am away from my desktop I can log into PowerDMS and access all my documents loaded into the cloud. This has assisted me in immediately resolving tasks for my command staff when I am off site.

  ### 36. Great Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mariah R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2016

**What do you like best about PowerDMS by NEOGOV?**

This software is completely user friendly and if any complications arise, they have an awesome support team that actually helps with your individual needs. 

**What do you dislike about PowerDMS by NEOGOV?**

My only dislike is that we cannot access standards via mobile app. I must always travel with my laptop to access the standards.

**Recommendations to others considering PowerDMS by NEOGOV:**

This is an awesome software used by many companies and agencies to do many different tasks. Our agency utilizes PowerDMS for accreditation/compliance and it works perfectly. Giving you the capability to do all that you want to do and more.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

I am cutting down on paperwork. I have realized that a paper trail is not necessarily needed to get things done.

  ### 37. PowerDMS has been a lifesaver.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2017

**What do you like best about PowerDMS by NEOGOV?**

I like that we can track our approval process for policies and procedures and who has reviewed and signed policies. Also, I know that when an employee looks at a policy they are looking at the most up to date policy regardless of whether they have signed it or not. 

**What do you dislike about PowerDMS by NEOGOV?**

The highlighting function in the PowerDMS standards module is clunky.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

We have saved time, paper, and money not making hardcopies of all policies and procedures. We have also reduced errors by ensuring that the most current policy is the one the employee is looking at not one that this old because they haven't updated their hard copy manual.

  ### 38. PowerDMS empowered our agency 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tommy W. | Captain - Administrative Services, Law Enforcement, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2016

**What do you like best about PowerDMS by NEOGOV?**

Documents are easily managed w/ a high level of accountability.  Employees utilize a digital signature that is password protected and the software generates an easily accessible audit system for system administrators. Policy modifications can be controlled through user defined automated workflows that ease management and organization. The documents section is not limited to just policy, any documents become accessible from any device connected to the internet. 

**What do you dislike about PowerDMS by NEOGOV?**

None, I have been completely satisfied. 

**Recommendations to others considering PowerDMS by NEOGOV:**

 If you were interested in an easy way to manage policies, accreditation and training EowerDMS is a great option. The staff has been incredibly nice and made on-boarding  easy. The software itself  is intuitive making the learning process simple but staff certainly point you in the right direction to make the on-boarding process easier for your employees as well.  I utilize this product every day and am finding new uses regularly. It's a great product and great company. 

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Policy, training and accreditation management are our primary uses of PowerDMS. We design training in the software, assign it to users and track progress. The software allows custom notifications to remind the end users they have tasks to complete. Notifications also are useful with both the documents and accreditation tools. 

  ### 39. Easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 05, 2016

**What do you like best about PowerDMS by NEOGOV?**

Ease of use in managing documents and accreditation.  Documents are added, filed, tagged and published within seconds. 

**What do you dislike about PowerDMS by NEOGOV?**

I'm not sure I have any dislikes when it comes to Using PowerDMS.  Really great product!

**Recommendations to others considering PowerDMS by NEOGOV:**

I highly recommend that you become an active participant in the PowerDMS Success Community.  And watch every video available in the support site - super helpful!

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

We are able to efficiently manage our entire Policy, Procedure, Accreditation and Training processes in PowerDMS.  PowerDMS has help us take our Policy revision and update process to the next level, allowing us to workflow and engage all senior staff in the review process.  We also have been able to automate our training efforts and are now able to automatically report State Required continuing education credits for our sworn employees. 

  ### 40. PowerDMS is a great tool for accreditation and policy management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2017

**What do you like best about PowerDMS by NEOGOV?**

I love the ease of use and the easy access to documents and training

**What do you dislike about PowerDMS by NEOGOV?**

I would love to be able to easily route training requests - workflows for that are complicated.

**Recommendations to others considering PowerDMS by NEOGOV:**

Use it and explore all of the many ways it can help your agency/business.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Accurate tracking of training and policy compliance; accreditation management

  ### 41. Efficient, easy to use, great features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 04, 2017

**What do you like best about PowerDMS by NEOGOV?**

The documents is a great section - creating the draft and archiving old ones

**What do you dislike about PowerDMS by NEOGOV?**

I dislike how it times out so quickly when editing docs.

**Recommendations to others considering PowerDMS by NEOGOV:**

Takes a little time to get used to, but worth it in the end

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Less paper! Better access to several members of our department

  ### 42. Excellent Software 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amanda M. | Police Sergeant, Law Enforcement, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 03, 2017

**What do you like best about PowerDMS by NEOGOV?**

The software helps to organize and efficiently disseminate documents, policies, memos, training, and surveys to our employees.  Being able to run reports and track who has done what has been a great help.  We save a significant amount of time building our accreditation files in the program as compared to building them in hard copy.  

**What do you dislike about PowerDMS by NEOGOV?**

Sometimes the tutorials could be a little more detailed. 

**Recommendations to others considering PowerDMS by NEOGOV:**

Great for organizing documents, policies, training.  

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

We get quicker return on signature required documents.  Our CALEA files are built in the software and we can track our progress by year with the documents we have and have not completed.  

  ### 43. Great product with outstanding support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric B. | Police Lieutenant, Higher Education, Enterprise (> 1000 emp.)

**Reviewed Date:** September 28, 2016

**What do you like best about PowerDMS by NEOGOV?**

PowerDMS is a versatile tool that allows companies to effectively manage their policies, training, surveys and numerous other documents in one place.  The ability to set review cycles and manage assessments in PowerDMS are two of the most significant benefits I have experienced.

**What do you dislike about PowerDMS by NEOGOV?**

The format of policies should be more interchangeable between HTML, word, pdf, etc.  

**Recommendations to others considering PowerDMS by NEOGOV:**

This is a great software and a great company.  They listen to their customer's feedback and improve the product continuously.  

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Our training is tracked much more efficiently in PowerDMS.  My company no longer has policies sitting in a manual that are not reviewed for several years.  PowerDMS allows the company to maintain current, applicable and organized documents.

  ### 44. Document and Training Pro!! LOVE

**Rating:** 5.0/5.0 stars

**Reviewed by:** Veronica E. | Training Officer / Accreditation Coordinator, Public Safety, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2016

**What do you like best about PowerDMS by NEOGOV?**

I love the training aspect as well as being able to keep up with my employees' training in one place. It's a web-based cloud program, so we can store all of our documents in one place without having to worry about anything. I absolutely love Powered, and their staff is amazing.

**What do you dislike about PowerDMS by NEOGOV?**

Nothing. It is very easy to use. I haven't had any problems.

**Recommendations to others considering PowerDMS by NEOGOV:**

Try it. You won't regret it. It's the best in the business.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Training. It's an easy way to standardize training and keep up with it at the same time.

  ### 45. Suspect Reviews

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2017

**What do you like best about PowerDMS by NEOGOV?**

The online chat feature for all the questions I have.

**What do you dislike about PowerDMS by NEOGOV?**

Here are just the ones I've noticed today...I'm sure I am forgetting some.
Clunky, non-intuitive interface. 
Unclear terminology and meanings for terms and tasks. 
System logs me out after 20 minutes. 
My rep sent just me links for answers to my questions instead of picking up the phone. Since I am such a new admin, a more personal touch would have been appreciated.
Further, I feel like all the reviews here are suspect, since there are none below 4-star, and reviewers were provided gifts for their (tainted) reviews. 

**Recommendations to others considering PowerDMS by NEOGOV:**

Shop around. Ask questions.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Just trying to get files organized.

**Official Response from Ray Lau:**

> Jonathan, thank you so much for the honest feedback. We are excited to see you have signed up for a usability session and can't wait for you to share your thoughts on what areas we can improve upon within the application with our user experience team. It is feedback from customers like you who help shape our product every day. Our system logs out after 20 minutes and can be quite cumbersome. However, we do this because security is very important to us and we want to make sure your data is safe. Thank you again for your review and we look forward to improving our application to make your experience better. 

  ### 46. Learning Adventure

**Rating:** 4.5/5.0 stars

**Reviewed by:** Terri H. | Professional Compliance Specialist, Government Administration, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 16, 2017

**What do you like best about PowerDMS by NEOGOV?**

User friendly; being able to figure out problems by simply using the system.

**What do you dislike about PowerDMS by NEOGOV?**

Times of interruptions and/or down times.

**Recommendations to others considering PowerDMS by NEOGOV:**

Well worth looking into!

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

Assessments for accreditation.

  ### 47. Ease of use and multifunctional

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 04, 2017

**What do you like best about PowerDMS by NEOGOV?**

The software allows for easy entry of new forms in multiple formats. 

**What do you dislike about PowerDMS by NEOGOV?**

Inability to have a subfolder hierarchical set. We would like to be able to create multiple levels of subfolders. 

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

The policies and procedures are readily available at all times and are easy to update. 

  ### 48. Operatinal Excellance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2016

**What do you like best about PowerDMS by NEOGOV?**

The ease of use and the interface is basic to meet all employees needs no matter the technical background.  The standards tool to keep up with accreditation or state standards is the only way to do things and "just say no" to paper.

**What do you dislike about PowerDMS by NEOGOV?**

It's time for the standards tool to get an upgrade, to allow for automatic scoring and getting the ability to run a report to show all non-compliance issues with their attachments.

**Recommendations to others considering PowerDMS by NEOGOV:**

Get references and ask about the support after the sale, you will see that it is superior to any other products out there.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

The problem was getting ISO 17025 compliant, by using PowerDMS as a paperless system, it is easy to manage the compliance.

  ### 49. PowerDMS Rocks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Timothy G. | Assistant to Chief of Police, Government Administration, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2016

**What do you like best about PowerDMS by NEOGOV?**

Ease of use, efficiency, cloud based, good customer service, a lot of flexibility for personal style

**What do you dislike about PowerDMS by NEOGOV?**

Some of the features should be quicker to come.  While I work for a rather small municipality, I've seen some items that would make PDMS much more efficient (from my perspective) and I would like to see them implemented.

**Recommendations to others considering PowerDMS by NEOGOV:**

Get it!

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

I'm solving accountability issues, as well as transparency issues.

  ### 50. This software makes my life a lot easier and paper-free!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sharon R. | Accreditation Manager, Government Administration, Enterprise (> 1000 emp.)

**Reviewed Date:** October 04, 2016

**What do you like best about PowerDMS by NEOGOV?**

PowerDMS Standards is easy to use for attaching proofs of compliance towards accreditation.  I can attach PDF's, videos, pictures or custom notes with just a couple clicks.

**What do you dislike about PowerDMS by NEOGOV?**

The system does crash occasionally but this problem seems to be getting better with time.

**Recommendations to others considering PowerDMS by NEOGOV:**

I highly recommend this product for anyone still using manual systems to organize accreditation files.

**What problems is PowerDMS by NEOGOV solving and how is that benefiting you?**

The software has allowed us to get rid of clunky notebooks and reams of paper to house our accreditation files.  Compliance proofs are now completely paperless, organized and easy to read.


## PowerDMS by NEOGOV Discussions
  - [How has PowerDMS supported your document management, and what improvements could be made?](https://www.g2.com/discussions/how-has-powerdms-supported-your-document-management-and-what-improvements-could-be-made)
  - [What is PowerDMS used for?](https://www.g2.com/discussions/what-is-powerdms-used-for)
  - [What does PowerDMS do?](https://www.g2.com/discussions/what-does-powerdms-do)
  - [What is PowerDMS?](https://www.g2.com/discussions/what-is-powerdms)
  - [How do I log into PowerDMS?](https://www.g2.com/discussions/how-do-i-log-into-powerdms)

- [View PowerDMS by NEOGOV pricing details and edition comparison](https://www.g2.com/products/powerdms-by-neogov/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-10+01%3A21%3A18+-0500&secure%5Bsession_id%5D=08f8c9c0-df17-456a-a41d-2cbd41a4cb02&secure%5Btoken%5D=4b95dcf547dddaf78620222b3a1c4ce2c529ced6e4d0caccd4c0ea2c6e5800cd&format=llm_user)

## PowerDMS by NEOGOV Features
**Additional Functionality**
- Incident Management
- Real-Time Monitoring
- Evidence Management
- Risk Alerts
- Reporting & Statistics
- Third-Party Integrations
- Workflow Management
- Risk Analysis
- Sarbanes-Oxley Compliance
- Single Sign On
- Compliance Management
- Policy Management
- Real-Time Reporting
- Audit Trail
- Assessment Management
- HIPAA Compliant
- Operational Risk Management
- Document Storage
- Enterprise Risk Management
- Data Visualization
- Configurable Workflow
- Vendor Management
- IT Risk Management
- User Management
- Issue Management
- Internal Controls Management
- AI Copilot
- Environmental Compliance
- Customizable Reports
- Data Import/Export
- Risk Management
- API
- Document Management
- Risk Assessment
- Activity Dashboard
- Task Management
- Audit Management
- Generative AI
- Governance
- Corrective and Preventive Actions (CAPA)
- Alerts/Notifications
- FDA Compliance
- Secure Data Storage
- Approval Process Control
- Version Control

**Training & eLearning**
- Content Delivery and Tracking
- Manager Portals
- Content Storage and Management
- Interactive Content
- Skills Tracking
- Progress Tracking
- Course Management
- Contact Management
- eCommerce Management
- Learning Management
- Assignment Management
- Assessment Management
- Learner Portal
- Content Library

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI
- Approval Process Control

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Asynchronous Learning
- AI Copilot
- Activity Dashboard
- Training Companies
- Customizable Reports
- Self-paced Learning
- Gamification
- Multi-Language
- Skills Assessment
- Modeling & Simulation
- Academic/Education
- Third-Party Integrations
- Customizable Branding
- Tests/Assessments
- Training Administration
- Social Learning
- Surveys & Feedback
- Blended Learning
- Virtual Classroom
- SCORM Compliance
- Mobile Learning
- Generative AI
- Built-in LMS
- Built-in Course Authoring
- Learning Paths/Tracks
- API
- Synchronous Learning
- Certification & Licensing
- Single Sign On
- Reminders
- Corporate/Business
- Reporting/Analytics

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

**Platform AI Features - Policy Management**
- Reports
- Workflow Management
- Customizable Reports
- Content Management
- Renewal Management
- Document Management
- Forms Management
- Compliance Management
- Incident Management
- Lifecycle Management
- Template Management
- Audit Management
- Assessment Management
- Policy Metadata Management
- Expiration Management
- Configurable Workflow

**Additional Functionality**
- Version Control
- Secure Data Storage
- Search/Filter
- Reminders
- Monitoring
- API
- Activity Tracking
- Activity Dashboard
- Role-Based Permissions
- Single Sign On
- Policy Training
- Archiving & Retention
- Audit Trail
- Attestation
- AI/Machine Learning
- Chatbot
- Collaboration Tools
- Risk Analysis
- Self Service Portal
- Document Analysis
- AI Copilot
- Third-Party Integrations
- Policy Creation
- Digital Signature
- Alerts/Notifications
- Policy Library
- Real-Time Notifications
- Document Review
- Reporting/Analytics
- Customizable Templates

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Activity Dashboard
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Calendar Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Community Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management
- User Management
- Role-Based Permissions
- Third-Party Integrations

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