--- title: PowerDMS by NEOGOV Reviews meta\_title: 'PowerDMS by NEOGOV Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 110 reviews by the users' company size, role or industry to find out how PowerDMS by NEOGOV works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 110 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance ---

# PowerDMS by NEOGOV Reviews & Product Details

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PowerDMS by NEOGOV is a one-stop workforce management platform that offers a comprehensive approach to addressing the challenges facing public safety and healthcare today. Over 5,500 customers use the PowerDMS platform for policy management, community engagement, staff scheduling, and more.

* * *

Seller
[NEOGOV](https://www.g2.com/sellers/neogov)
Discussions
[PowerDMS by NEOGOV Community](https://www.g2.com/products/powerdms-by-neogov/discuss)
Solution Type

All-in-One

Overview by
Jacqueline Lavergne

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

2 months

### Return on Investment

15 months

[
View More Pricing Information
](https://www.g2.com/products/powerdms-by-neogov/pricing)

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## User Insights

Average based on 110 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

 ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration")
AG

Verified User in Government Administration

Mid-Market (51-1000 emp.)

5/4/2017

"Efficient, easy to use, great features"

4.5/5

What do you like best about PowerDMS by NEOGOV?

The documents is a great section - creating the draft and archiving old ones Review collected by and hosted on G2.com.

What do you dislike about PowerDMS by NEOGOV?

I dislike how it times out so quickly when editing docs. Review collected by and hosted on G2.com.

Recommendations to others considering PowerDMS by NEOGOV:

Takes a little time to get used to, but worth it in the end Review collected by and hosted on G2.com.

What problems is PowerDMS by NEOGOV solving and how is that benefiting you?

Less paper! Better access to several members of our department Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Amanda M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda M.")
AM

Amanda M.

Police Sergeant

Law Enforcement

Mid-Market (51-1000 emp.)

1/3/2017

"Excellent Software "

4.5/5

What do you like best about PowerDMS by NEOGOV?

The software helps to organize and efficiently disseminate documents, policies, memos, training, and surveys to our employees. Being able to run reports and track who has done what has been a great help. We save a significant amount of time building our accreditation files in the program as compared to building them in hard copy. Review collected by and hosted on G2.com.

What do you dislike about PowerDMS by NEOGOV?

Sometimes the tutorials could be a little more detailed. Review collected by and hosted on G2.com.

Recommendations to others considering PowerDMS by NEOGOV:

Great for organizing documents, policies, training. Review collected by and hosted on G2.com.

What problems is PowerDMS by NEOGOV solving and how is that benefiting you?

We get quicker return on signature required documents. Our CALEA files are built in the software and we can track our progress by year with the documents we have and have not completed. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Eric B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric B.")
EB

Eric B.

Police Lieutenant

Higher Education

Enterprise (\> 1000 emp.)

9/28/2016

"Great product with outstanding support"

5/5

What do you like best about PowerDMS by NEOGOV?

PowerDMS is a versatile tool that allows companies to effectively manage their policies, training, surveys and numerous other documents in one place. The ability to set review cycles and manage assessments in PowerDMS are two of the most significant benefits I have experienced. Review collected by and hosted on G2.com.

What do you dislike about PowerDMS by NEOGOV?

The format of policies should be more interchangeable between HTML, word, pdf, etc. Review collected by and hosted on G2.com.

Recommendations to others considering PowerDMS by NEOGOV:

This is a great software and a great company. They listen to their customer's feedback and improve the product continuously. Review collected by and hosted on G2.com.

What problems is PowerDMS by NEOGOV solving and how is that benefiting you?

Our training is tracked much more efficiently in PowerDMS. My company no longer has policies sitting in a manual that are not reviewed for several years. PowerDMS allows the company to maintain current, applicable and organized documents. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Veronica E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Veronica E.")
VE

Veronica E.

Training Officer / Accreditation Coordinator

Public Safety

Small-Business (50 or fewer emp.)

10/11/2016

"Document and Training Pro!! LOVE"

5/5

What do you like best about PowerDMS by NEOGOV?

I love the training aspect as well as being able to keep up with my employees' training in one place. It's a web-based cloud program, so we can store all of our documents in one place without having to worry about anything. I absolutely love Powered, and their staff is amazing. Review collected by and hosted on G2.com.

What do you dislike about PowerDMS by NEOGOV?

Nothing. It is very easy to use. I haven't had any problems. Review collected by and hosted on G2.com.

Recommendations to others considering PowerDMS by NEOGOV:

Try it. You won't regret it. It's the best in the business. Review collected by and hosted on G2.com.

What problems is PowerDMS by NEOGOV solving and how is that benefiting you?

Training. It's an easy way to standardize training and keep up with it at the same time. Review collected by and hosted on G2.com.

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10/26/2016
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Civil Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civil Engineering")
AC

Verified User in Civil Engineering

Mid-Market (51-1000 emp.)

2/10/2017

"Suspect Reviews"

2.5/5

What do you like best about PowerDMS by NEOGOV?

The online chat feature for all the questions I have. Review collected by and hosted on G2.com.

What do you dislike about PowerDMS by NEOGOV?

Here are just the ones I've noticed today...I'm sure I am forgetting some.

Clunky, non-intuitive interface.

Unclear terminology and meanings for terms and tasks.

System logs me out after 20 minutes.

My rep sent just me links for answers to my questions instead of picking up the phone. Since I am such a new admin, a more personal touch would have been appreciated.

Further, I feel like all the reviews here are suspect, since there are none below 4-star, and reviewers were provided gifts for their (tainted) reviews. Review collected by and hosted on G2.com.

Recommendations to others considering PowerDMS by NEOGOV:

Shop around. Ask questions. Review collected by and hosted on G2.com.

What problems is PowerDMS by NEOGOV solving and how is that benefiting you?

Just trying to get files organized. Review collected by and hosted on G2.com.

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Response from Ray Lau of PowerDMS by NEOGOV

[Editedit](https://www.g2.com/survey_responses/powerdms-by-neogov-review-240319/official_response/edit)

Jonathan, thank you so much for the honest feedback. We are excited to see you have signed up for a usability session and can't wait for you to share your thoughts on what areas we can improve upon within the application with our user experience team. It is feedback from customers like you who help shape our product every day. Our system logs out after 20 minutes and can be quite cumbersome. However, we do this because security is very important to us and we want to make sure your data is safe. Thank you again for your review and we look forward to improving our application to make your experience better.

Validated ReviewerSource: Organic

 ![Terri H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Terri H.")
TH

Terri H.

Professional Compliance Specialist

Government Administration

Mid-Market (51-1000 emp.)

2/16/2017

"Learning Adventure"

4.5/5

What do you like best about PowerDMS by NEOGOV?

User friendly; being able to figure out problems by simply using the system. Review collected by and hosted on G2.com.

What do you dislike about PowerDMS by NEOGOV?

Times of interruptions and/or down times. Review collected by and hosted on G2.com.

Recommendations to others considering PowerDMS by NEOGOV:

Well worth looking into! Review collected by and hosted on G2.com.

What problems is PowerDMS by NEOGOV solving and how is that benefiting you?

Assessments for accreditation. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Law Enforcement](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Enforcement")
AL

Verified User in Law Enforcement

Mid-Market (51-1000 emp.)

5/4/2017

"Ease of use and multifunctional"

4.5/5

What do you like best about PowerDMS by NEOGOV?

The software allows for easy entry of new forms in multiple formats. Review collected by and hosted on G2.com.

What do you dislike about PowerDMS by NEOGOV?

Inability to have a subfolder hierarchical set. We would like to be able to create multiple levels of subfolders. Review collected by and hosted on G2.com.

What problems is PowerDMS by NEOGOV solving and how is that benefiting you?

The policies and procedures are readily available at all times and are easy to update. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Research")
AR

Verified User in Research

Small-Business (50 or fewer emp.)

12/5/2016

"Operatinal Excellance"

5/5

What do you like best about PowerDMS by NEOGOV?

The ease of use and the interface is basic to meet all employees needs no matter the technical background. The standards tool to keep up with accreditation or state standards is the only way to do things and "just say no" to paper. Review collected by and hosted on G2.com.

What do you dislike about PowerDMS by NEOGOV?

It's time for the standards tool to get an upgrade, to allow for automatic scoring and getting the ability to run a report to show all non-compliance issues with their attachments. Review collected by and hosted on G2.com.

Recommendations to others considering PowerDMS by NEOGOV:

Get references and ask about the support after the sale, you will see that it is superior to any other products out there. Review collected by and hosted on G2.com.

What problems is PowerDMS by NEOGOV solving and how is that benefiting you?

The problem was getting ISO 17025 compliant, by using PowerDMS as a paperless system, it is easy to manage the compliance. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Timothy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Timothy G.")
TG

Timothy G.

Assistant to Chief of Police

Government Administration

Mid-Market (51-1000 emp.)

9/28/2016

"PowerDMS Rocks"

5/5

What do you like best about PowerDMS by NEOGOV?

Ease of use, efficiency, cloud based, good customer service, a lot of flexibility for personal style Review collected by and hosted on G2.com.

What do you dislike about PowerDMS by NEOGOV?

Some of the features should be quicker to come. While I work for a rather small municipality, I've seen some items that would make PDMS much more efficient (from my perspective) and I would like to see them implemented. Review collected by and hosted on G2.com.

Recommendations to others considering PowerDMS by NEOGOV:

Get it! Review collected by and hosted on G2.com.

What problems is PowerDMS by NEOGOV solving and how is that benefiting you?

I'm solving accountability issues, as well as transparency issues. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Sharon R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sharon R.")
SR

Sharon R.

Accreditation Manager

Government Administration

Enterprise (\> 1000 emp.)

10/4/2016

"This software makes my life a lot easier and paper-free!"

4.5/5

What do you like best about PowerDMS by NEOGOV?

PowerDMS Standards is easy to use for attaching proofs of compliance towards accreditation. I can attach PDF's, videos, pictures or custom notes with just a couple clicks. Review collected by and hosted on G2.com.

What do you dislike about PowerDMS by NEOGOV?

The system does crash occasionally but this problem seems to be getting better with time. Review collected by and hosted on G2.com.

Recommendations to others considering PowerDMS by NEOGOV:

I highly recommend this product for anyone still using manual systems to organize accreditation files. Review collected by and hosted on G2.com.

What problems is PowerDMS by NEOGOV solving and how is that benefiting you?

The software has allowed us to get rid of clunky notebooks and reams of paper to house our accreditation files. Compliance proofs are now completely paperless, organized and easy to read. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

## Questions about PowerDMS by NEOGOV? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about PowerDMS by NEOGOV
](https://www.g2.com/products/powerdms-by-neogov/discussions/new)

GU

Guest User

What is PowerDMS used for?

0 Upvotes

0

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Join the conversation
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GU

Guest User

How has PowerDMS supported your document management, and what improvements could be made?

0 Upvotes

0

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Join the conversation
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## Pricing Insights

Averages based on real user reviews.

### Time to Implement

2 months

### Return on Investment

15 months

### Average Discount

10%

[
View More Pricing Information
](https://www.g2.com/products/powerdms-by-neogov/pricing)

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##### 
##### PowerDMS by NEOGOV Features

Training & eLearning

Content Delivery and Tracking

Manager Portals

Content Storage and Management

[
View More Features
](https://www.g2.com/products/powerdms-by-neogov/features)

##### Categories on G2

[Training Management Systems](https://www.g2.com/categories/training-management-systems)[Policy Management](https://www.g2.com/categories/policy-management)

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