--- title: Orum Reviews meta_title: 'Orum Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 900 reviews by the users' company size, role or industry to find out how Orum works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 900 scale: '5' date_modified: '2026-07-21' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Orum Reviews **Vendor:** Orum **Category:** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer) **Average Rating:** 4.6/5.0 **Total Reviews:** 900 ## About Orum Orum is an AI calling and coaching platform built to help sales teams connect with more prospects and convert conversations into qualified pipeline. Orum serves more than 1,200 sales organizations, from fast-growing startups to global enterprises, including IBM, Samsung, Epicor, SentinelOne, Ramp, and Crunchbase. As the pioneer of AI dialing technology, Orum was built for high-volume outbound teams that rely on live conversations to drive revenue. By combining intelligent dialing automation, real-time collaboration, and native AI coaching, Orum helps reps focus on what matters most, having more meaningful conversations with the right prospects. At the core of the platform is Orum’s AI Dialer, powered by insights from the largest calling dataset on the market with over one billion real sales calls. It eliminates manual dialing, instantly detects real humans, enabling reps to get into 5x more live conversations. Orum also includes a full AI Coaching Suite with AI Call Scorecards, personalized Coaching Portals, and AI Roleplay, helping teams ramp 50% faster with targeted insights and 24/7 simulated practice. Alongside this, the Virtual Salesfloor brings reps together to collaborate, listen to live calls, and learn in real time, rebuilding the shared energy and accountability of a true salesfloor culture. ## Orum Pros & Cons **What users like:** - Users appreciate Orum's **ease of use** , with a friendly interface that enhances speed and productivity during calls. (288 reviews) - Users commend Orum for its **high efficiency** , boosting productivity and streamlining the calling process significantly. (255 reviews) - Users appreciate Orum for its **time-saving capabilities** , significantly enhancing productivity and streamlining cold calling processes. (239 reviews) - Users value Orum for its **boosted productivity** , easy setup, and effective dialing capabilities that enhance team efficiency. (181 reviews) - Users value the **speed and efficiency** of Parallel Dialing in Orum, enhancing their productivity in sales calls. (147 reviews) - Setup Ease (123 reviews) - Easy Setup (117 reviews) - Integrations (110 reviews) - Helpful (109 reviews) - Productivity Increase (92 reviews) **What users dislike:** - Users report **call issues** with Orum, including connectivity problems and incorrect prospect matching affecting their experience. (102 reviews) - Users find the **missing features** like direct call transfer and search flexibility to be limiting for their workflow. (68 reviews) - Users experience **connection issues** with Orum, leading to frustration and potential loss of engagement with prospects. (60 reviews) - Users experience **integration issues** with Orum, finding it challenging to sync data from other platforms effectively. (42 reviews) - Users find **dialer limitations** frustrating, particularly the inability to make one-off calls and access past notes easily. (32 reviews) - Inaccurate Data (30 reviews) - Users report persistent **software bugs** that disrupt calls and complicate usage, leading to frustration with the service. (28 reviews) - Users report **slow loading issues** and frequent timeouts, which disrupts calls and leads to frustration with the service. (27 reviews) - Users find **dialer issues** limiting as it only supports English-speaking numbers and complicates multi-dialing tasks. (26 reviews) - Poor User Experience (26 reviews) ## Orum Reviews ### 1. Smooth Platform That Streamlines Calls and Saves Time **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Orum?** I appreciate how smooth the platform is. It makes calls a lot easier and the connection with Outreach is a real time saver. **What do you dislike about Orum?** It can be tough to hear any calls coming in, but I don't have many complaints **What problems is Orum solving and how is that benefiting you?** Getting through call tasks much quicker than manually dialing them. It allows for smoother calling and is much simpler to leave VMs. ### 2. Effortless Call Tracking Across the Organization **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Orum?** I like using Orum on my day-to-day because it allows me to stay organized and on top of my call tasks. What I like best about Orum is how every call is saved into the database, allowing anyone on our team to review and assess past conversations. **What do you dislike about Orum?** Sometimes the integration with Outreach is slow however, nothing drastic has happened. **What problems is Orum solving and how is that benefiting you?** Automates calling a large list of prospects which increases my efficiency and output on cold calling. ### 3. Parallel Dialing and Boost Connect Make a Winning Combo **Rating:** 5.0/5.0 stars **Reviewed by:** Apoorva R. | BDR, Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2025 **What do you like best about Orum?** Previous Response: Parellel dialing + Boost Connect Customer Support **What do you dislike about Orum?** Previous Response: Sometimes, it takes a while for the Salesloft and LinkedIn pages to open when I'm doing parallel dialing. **What problems is Orum solving and how is that benefiting you?** Connect Rates offers a straightforward experience. I found it easy to use and appreciated how quickly I could get started. The interface is clear, making it simple to navigate and find what I need. Overall, my experience with Connect Rates has been positive. ### 4. Orum Supercharges Our Calling Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Orum?** Orum is a great tool for making calls and helps the team save time. This in turn helps us makes more calls and reach more people on a daily basis **What do you dislike about Orum?** Not many downsides to be very honest, a great tool. **What problems is Orum solving and how is that benefiting you?** Helps us reduce the time spent on logging and dialing calls and the parallel dialing feature helps reach many more number than we usually do ### 5. Revolutionized Cold Calling, Needs Better List Management **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer G. **Reviewed Date:** December 17, 2025 **What do you like best about Orum?** I like the power dial feature in Orum. It solves the problem of manual dialing for me. The initial setup was good, I think. **What do you dislike about Orum?** I feel like we should be able to import lists instead of only doing sequences. **What problems is Orum solving and how is that benefiting you?** I use Orum for cold calling. It solves the problem of manual dialing, and I really like the power dial feature. ### 6. User-Friendly Interface, But LinkedIn Integration Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney A. | Account Development Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Orum?** How easy it is to use. I am a first time Orum user in this role and I picked it up very quickly. **What do you dislike about Orum?** Well currently there are some issues with pulling up the LinkedIn on the profiles when prospect picks up. **What problems is Orum solving and how is that benefiting you?** Manual dialing... I no longer have to do that for call task outreach (which is huge). It saves me a ton of time, especially when I parallel dial - I'm able to get through my necessary dials so much faster than if I was manual via phone. ### 7. Super Easy to Use and Intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Paige R. | Business Development Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Orum?** Super easy to use! Able to get through my list quickly! **What do you dislike about Orum?** The AI misfires at times and we get some false positives, but it's generally great! **What problems is Orum solving and how is that benefiting you?** Able to dial multiple numbers at a time, giving me the best opportunity to reach who I need to. ### 8. Parallel Dialing and Seamless SF Sync Make Outreach a Standout **Rating:** 4.5/5.0 stars **Reviewed by:** Vignesh S. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2025 **What do you like best about Orum?** Parallel dial and sync with SF lists and reports. **What do you dislike about Orum?** The outreach sync is not that good and the UI looks a bit outdated :/ **What problems is Orum solving and how is that benefiting you?** Calling folks from my sequence lists. Ease of switching numbers. ### 9. Efficient Call Handling, But Less Time for Personalization **Rating:** 4.0/5.0 stars **Reviewed by:** Jay C. | BDR, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Orum?** The speed and efficiency with which calls are handled is impressive. **What do you dislike about Orum?** There is less time available to prepare and tailor pitches for specific individuals or accounts. **What problems is Orum solving and how is that benefiting you?** able to get through call tasks quickly, and helps with confidence when cold calling with the power dialler. ### 10. Orum Supercharges Outreach with Real-Time Intelligence and Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Orum?** I love how Orum streamlines outreach with real-time conversation intelligence and automated dialing, making it easy to connect with the right people faster! We also really appreciate our rep, Jessica, who consistently helps us find solutions that align perfectly with our sales team’s workflow. **What do you dislike about Orum?** At times the platform can feel a bit limited in customization and the occasional connectivity hiccups can interrupt workflow, but nothing that outweighs its overall value. **What problems is Orum solving and how is that benefiting you?** Orum helps our BDR team dial quickly and efficiently, removing manual steps that slow outreach. It also makes it easy for us to track and report on key calling metrics, giving us better visibility into performance and productivity. ### 11. Effortless Cold Calling—Streamlines Tedious Tasks with Impressive Ease **Rating:** 5.0/5.0 stars **Reviewed by:** David S. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Orum?** Takes the mundane and tedious tasks of cold calling manually and streamlines the process of cold calling. Makes it super easy to rip through call lists and target key contacts and accounts. **What do you dislike about Orum?** So far, nothing. Granted, I've only used it for 1 week but super impressed with it. **What problems is Orum solving and how is that benefiting you?** Helping with the long, manual process of dialing and making cold calls. Instead makes it more streamlined and faster for me to make targeted calls to the right people and accounts. ### 12. Customizable Dialing Features Shine, But Spam Flagging and Prospect Removal Frustrate **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Orum?** Having the ability to tailor my approach for different prospects. Dialing one at a time, leaving voicemails, parallel dialing, automating voicemails and recording intros for call screeners is helpful. **What do you dislike about Orum?** Brand new numbers are popping up as spam risk pretty quickly, prospects getting removed from Orum when the phone # is still good and they haven't opted out can be frustrating. **What problems is Orum solving and how is that benefiting you?** Call tracking, ability to see who's calling back, giving me feedback on calls and best times to get connects. ### 13. Top-Class Usability Boosts Demos, Minor Spam Number Issue **Rating:** 5.0/5.0 stars **Reviewed by:** Michael H. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Orum?** Ease of use is top class. I like the different ways it can be used. It's helped my connect rate, and lead to more demos. **What do you dislike about Orum?** Occasionally, some numbers are mistakenly marked as spam by the prospect. How can we help fix that? **What problems is Orum solving and how is that benefiting you?** Speed! ### 14. Orum Saves Time on Cold Calls, Minor Phone Accuracy Issues **Rating:** 5.0/5.0 stars **Reviewed by:** Grant T. **Reviewed Date:** October 15, 2025 **What do you like best about Orum?** I appreciate how Orum saves me a significant amount of time when making cold calls, allowing me to focus on more important tasks like closing deals. I also find the feature of dialing six numbers at once and enriching phone numbers incredibly useful for my workflow. **What do you dislike about Orum?** I find the phone number accuracy lacking. It could be improved to ensure more reliable contact information. **What problems is Orum solving and how is that benefiting you?** Orum saves me time on calls, allowing me to focus on closing deals, by dialing six numbers at once and enriching phone numbers. ### 15. Orum is helping us scale our BDR Team **Rating:** 5.0/5.0 stars **Reviewed by:** Jess S. **Reviewed Date:** October 14, 2025 **What do you like best about Orum?** I find Orum's robust AI functionality incredibly valuable, offering far more capabilities than our previous dialing system. The ease of setup, facilitated by our supportive sales rep, allowed for a quick and seamless transition into production. The high connect rates have significantly improved our conversions on meetings booked over the phone. Additionally, the scorecards provide excellent real-time coaching and feedback for our reps. **What do you dislike about Orum?** Nothing! **What problems is Orum solving and how is that benefiting you?** I find Orum boosts our connect rates significantly, leading to better conversions for booked meetings, and offers great real-time coaching through scorecards. ### 16. Efficient Multi-Dialing, but Voicemail and Lag Issues **Rating:** 4.0/5.0 stars **Reviewed by:** eitan s. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Orum?** Being able to dial multiple people simultaneously makes the process much more efficient. **What do you dislike about Orum?** The AI assistant frequently connects to voicemails, and at times it can be a bit laggy. **What problems is Orum solving and how is that benefiting you?** Being able to call multiple people at the same time allows me to extend my reach even further. ### 17. AI Power Dialer Transformed Our Sales Efficiency **Rating:** 3.5/5.0 stars **Reviewed by:** Joe M. **Reviewed Date:** October 16, 2025 **What do you like best about Orum?** I find the AI-powered power dialer in Orum incredibly useful. It allows my sales team to reach more prospects than before, leading to increased opportunities for booking meetings. The integration with Salesforce is seamless, making it easy to coordinate and manage our contacts and meetings efficiently. **What do you dislike about Orum?** I'm frustrated by Orum crashing, which hurt our sales floor and impeded our ability to generate new leads recently. **What problems is Orum solving and how is that benefiting you?** I use Orum's AI power dialer to reach more prospects and book more meetings, improving efficiency and sales performance. ### 18. Keeps Me in Flow with Lightning-Fast Calling **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Orum?** The speed. It lets me focus on real conversations instead of staring at a dial pad. I like that it keeps me in flow, less clicking, more talking **What do you dislike about Orum?** I dislike how in parallel, there is a slight lag. **What problems is Orum solving and how is that benefiting you?** It cuts the manual dialing so I’m not wasting time. I get more live conversations in less time, which helps me stay in momentum and hit my number. ### 19. Effortless Integration and Reliability, with Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Orum?** Ease of use, lack of bugs, connect rates (Boost Connect), and integration to Outreach. **What do you dislike about Orum?** Our CSM can sometimes not be super proactive, but they are always there when we need them. We're a small account and low maintenance, so I don't blame them. **What problems is Orum solving and how is that benefiting you?** In an age where cold calling is getting more and more difficult Orum helps us get more dials and ultimately more connects on the dials that would have been made on the Outreach platform. ### 20. Never feel alone when dialing from Orum! **Rating:** 5.0/5.0 stars **Reviewed by:** Jenny B. | Service Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Orum?** The pods are the best feature for helping us to not feel isolated working from home. **What do you dislike about Orum?** How many voicemails that still connect in which I have to dispo. **What problems is Orum solving and how is that benefiting you?** false positives, getting through google and apple assist. shorter connect time. ### 21. Crystal Clear Calls and Efficient Multi-Prospect Dialing **Rating:** 5.0/5.0 stars **Reviewed by:** Arthur H. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Orum?** The ability to call multiple prospects at one and the clarity of the call. **What do you dislike about Orum?** So far everything has been fantastic! No dislikes **What problems is Orum solving and how is that benefiting you?** It cuts down the time spent on the phone and dialing to end up with nothing but a voicemail. ### 22. Great AI Coaching but Buggy Performance **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Orum?** I like the AI coaching feature in Orum. It's really good for training, and the role play practice is beneficial. **What do you dislike about Orum?** I find Orum slow and buggy. It also goes down sometimes, which is frustrating. **What problems is Orum solving and how is that benefiting you?** I use Orum for cold outreach. It solves the problem of dialing, making that process more efficient. **Official Response from Parker Tinsley:** > Thanks for taking the time to share this feedback, we really appreciate it. We’re glad to hear the AI coaching and roleplay have been valuable and we’re sorry to hear about the performance issues you’ve experienced. Reliability and speed are critical, especially for teams relying on Orum day-to-day, and this isn’t the experience we aim to deliver. If you’re open to it, we’d love to learn more about where you’ve seen slowness or bugs so we can dig in and improve. You can grab time directly with us here: https://book.avoma.com/orum/parker/11-with-parker/ ### 23. Recorded Calls and Transcripts Make this Standout **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Orum?** I really appreciate the recorded calls and the transcripts. They make it much easier for me to keep track of conversations and refer back to important details. **What do you dislike about Orum?** Orum is extremely convenient to use. While the report search tool for teams could be more user-friendly, that's a minor issue in the overall experience. **What problems is Orum solving and how is that benefiting you?** I work with digital sellers who rely on outbound calls as their main way to connect with clients, and Orum has become essential to our success. ### 24. AI Interface and Coaching Settings: Solid Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Filipe G. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Orum?** AI interface and coaching settings are very easy to use and very helpful **What do you dislike about Orum?** Sometimes Orum dials and connections are very slow due to the parallel dialing **What problems is Orum solving and how is that benefiting you?** Voicemail connections are less ### 25. Huge Boost in Meetings Booked - Minor Downtime, but Great Support **Rating:** 4.0/5.0 stars **Reviewed by:** Desiree B. | SDR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2025 **What do you like best about Orum?** Orum has completely changed the game for our outbound efforts. Out team hit 100% of our meetings booking goal, securing 9 meetings through cold calls - a huge jump from our usual 1-3. We also saw a 4% increase in connect rates, which made a real impact on our pipeline. The platform is intutivie, and the automation features helps reps stay focused and efficient. **What do you dislike about Orum?** There are ocassional unexpected outages, which can interrupt momentum during prime calling hours. That said, Orum support team is very responsive and attentive whenever those issues come up. **What problems is Orum solving and how is that benefiting you?** Orum solves the problem of inefficient cold calling by increasing rep talk time, and helping us reach more prospects faster. It's allowed us to scale our outreach and deliver better results in less time. ### 26. Fast Dialing Makes Customer Contact Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Connie M. | Business Dev Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Orum?** The fast dialing and useful to get in touch with customers easier **What do you dislike about Orum?** Really nothing so far. I love working with it **What problems is Orum solving and how is that benefiting you?** It helps me to reach customers faster and skip anyone who doesn't pick up instead of wasting time dialing ### 27. Best power/parallel dialer **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Orum?** Orum is very easy to use with a sleek interface. Orum helps me get through my call tasks faster, allowing me to focus on revenue generating activities by having more conversations with my accounts. **What do you dislike about Orum?** Orum could improve on enriching numbers accuracy **What problems is Orum solving and how is that benefiting you?** Orum is helping me get in contact with my prospects quicker with their boost connect feature and fallback numbers. This increases the chance of prospects picking up, allowing me to have great conversations. ### 28. Not bad **Rating:** 3.5/5.0 stars **Reviewed by:** Alec M. | BDR, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Orum?** the power dialer works pretty well, can get through a lot of calls quickly **What do you dislike about Orum?** one off dialing is a struggle because it makes me refresh the page every time I have to input another number. **What problems is Orum solving and how is that benefiting you?** it allows our GTM team to jump on the sales floor together and make calls. We can also listen in on live calls. ### 29. Insightful Objection Data and AI Coaching Elevate Team Performance **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Orum?** Objection data - super helpful as a manager to see which objections my reps are facing so I can tailor enablement sessions to this. Also AI coaching has been enormously helpful for reps to sharpen their skills. **What do you dislike about Orum?** Currently not much to write here. Perhaps a few features that aren’t available but are on their roadmap to be delivered soon but nothing major. **What problems is Orum solving and how is that benefiting you?** Solving the problem of not having visibility into team call data. ### 30. Great, but Needs Automatic Removal of Answered Prospects from Call List **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Orum?** It makes cold calling a lot easier! The UI/ UX makes the platform easy to use and I was able to pick up on it quickly. Chelsea and team have been great, and I really appreciate all the time and insight they gave our team during our trial and after. **What do you dislike about Orum?** I wish that if a prospect answers the phone, that it would. automatically take them off the call list. **What problems is Orum solving and how is that benefiting you?** Individually cold calling prospects takes way too long and is ineffective. ### 31. Greatest Dialer on Planet Earth **Rating:** 5.0/5.0 stars **Reviewed by:** Fletcher C. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Orum?** Reliable, high output, consistent, intuitive dialer. **What do you dislike about Orum?** The only thing I dislike about Orum is that I didn't have it 8 years ago when I started my career. **What problems is Orum solving and how is that benefiting you?** Orum helps us book meetings for our clients at an extremely rapid pace. ### 32. Effortless Call Transitions and Teamwork, Needs Better Noise Control **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Orum?** That I can go right from one call to the next. I also like that I can collaborate with my team and help them on calls. **What do you dislike about Orum?** I wish there was a button to mute the other participants in the room with you if you really need to focus on calling without background noise but stay in the room. **What problems is Orum solving and how is that benefiting you?** Makes me make the most amount of calls, and also lets me pull up contact information when needed. ### 33. Easy to Use, But UI and Features Need Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Owen J. | Pipeline Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2025 **What do you like best about Orum?** I appreciate how easy it is to use, especially with the auto dialer feature and the large number of calls I am able to make. **What do you dislike about Orum?** The user interface was not very impressive, and I found it lacking in features when compared to other options available on the market. **What problems is Orum solving and how is that benefiting you?** It's easier to use than making calls through Outreach or Salesloft. ### 34. Great Call Features, But Reporting Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Investment Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2025 **What do you like best about Orum?** I love the boost connect and the option to frequently amend the number yuo are calling from to reduce the risk of being marked as Spam. **What do you dislike about Orum?** Reporting functionalities are not always exportable. As an AM id really like this to be optimized for reporting purposes to clients. **What problems is Orum solving and how is that benefiting you?** More dials, more connects and less likeliehood of being marked as spam. ### 35. Effortless Dialing, But Missing Task Feature **Rating:** 5.0/5.0 stars **Reviewed by:** Archibald G. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Orum?** I can power dial and parallel dial with ease and organization. **What do you dislike about Orum?** I would like an add task feature. To add the task directly from Orum and not Hubspot. **What problems is Orum solving and how is that benefiting you?** We can call far more prospects and get better results ### 36. Great Analytics and Reporting, but List Management Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Hope B. | BDR Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Orum?** I like the analytics and it is easy to pull reports **What do you dislike about Orum?** the list process. wish they could all live in one place especially with multiple clients. **What problems is Orum solving and how is that benefiting you?** Easy to use for new hires so not a lot of training around the system. ### 37. Effortless and Fast Platform—No Complaints So Far! **Rating:** 5.0/5.0 stars **Reviewed by:** Niki P. | Senior Sales Executive, Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Orum?** The ease of the platform, ability to do tasks very quickly **What do you dislike about Orum?** Nothing! I've been using the platform for a week and can not find any negatives yet. **What problems is Orum solving and how is that benefiting you?** Orum takes away the grind of manual dialing so reps spend their time actually talking to prospects instead of waiting for someone to pick up. It’s boosted our connect rates, helped us scale outbound faster, and made our prospecting way more efficient. ### 38. Efficient Automation, But Time Zone Filtering Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Katherine D. | Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Orum?** The automation! Makes dialing much faster, skipping voicemails, failed calls, etc **What do you dislike about Orum?** I like orum a lot, but I think the prospect time filter could use some refining. I’ll filter out early morning prospects, yet it’ll still call people who are 3 hours behind me (I can see this via their LinkedIn that populates-which is an awesome feature btw) **What problems is Orum solving and how is that benefiting you?** It’s streamlining my workflow…more dials in less time, and with enrichment ### 39. Reliable Dialer That Maximizes Live Conversations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Orum?** Orum makes high-volume calling fast and efficient. The parallel dialer is easy to use, the interface is clean, and it takes almost no time for new reps to get productive. The speed and automation significantly increase daily talk time. **What do you dislike about Orum?** Reporting could be a bit more customizable for deeper analytics. **What problems is Orum solving and how is that benefiting you?** Orum removes the manual effort and downtime between calls. By automating dialing and speeding up connections, it lets me spend more time actually talking to prospects. This boosts call volume, increases meetings booked, and improves overall pipeline generation. ### 40. Fast and Efficent! **Rating:** 4.5/5.0 stars **Reviewed by:** Brianne S. | BDR, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Orum?** Orum is so fast and easy to use. I love the Parallel dialing. Helps you get the job done faster. **What do you dislike about Orum?** False positives from the day before, when will it learn lol **What problems is Orum solving and how is that benefiting you?** Fast connects and more meetings ### 41. Great for Remote Collaboration, Needs Better Integration with Salesforce **Rating:** 5.0/5.0 stars **Reviewed by:** Karli V. | Sales Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Orum?** I love how I am able to dial with my coworkers remotely **What do you dislike about Orum?** I don't like how it doesn't always pull all the numbers from Salesforce / outreach / zoom info **What problems is Orum solving and how is that benefiting you?** power dialing ### 42. Impressed by the Power Dialer and Boost Connect Features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Orum?** The power dialler as well as the boost connect function is amazing. Also the integration with Outreach is great. **What do you dislike about Orum?** Not the biggest fan of the dial list layout. Sometimes its difficult to if its auto dialling to actually refresh yourself on what you need to say. **What problems is Orum solving and how is that benefiting you?** Cool to be able to call with my colleagues outside of Canada with the virtual sales floor and call as many good numbers as possible in any given period of time. ### 43. Great Feature: Dialing in a Room Together **Rating:** 5.0/5.0 stars **Reviewed by:** Marley S. | SDR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Orum?** The ability to dial in a room together!! **What do you dislike about Orum?** Every now and then orum crashes and that tends to cause a riff in the day when dialing is paused **What problems is Orum solving and how is that benefiting you?** Solving the problem of dispositioning every individual call when cold calling. ### 44. Mikes Review **Rating:** 4.0/5.0 stars **Reviewed by:** Mike T. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Orum?** The sequencing of calls, makes time spent on working much smaller **What do you dislike about Orum?** Data enrichment can break sometimes. It can source old data even afer fixing in sfdc **What problems is Orum solving and how is that benefiting you?** Makes calls much easier to get done ### 45. Impressive Speed, No Major Drawbacks **Rating:** 5.0/5.0 stars **Reviewed by:** Hira Q. | BDR, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Orum?** I really like the speed and it's AI integrated parallel dialer **What do you dislike about Orum?** there is nothing that i dislike as such, tbh **What problems is Orum solving and how is that benefiting you?** helping us make hundreds of dials, without the manual hustle or wait.. also it's AI integration is super helpful ### 46. Super Easy to Use with No Downsides **Rating:** 5.0/5.0 stars **Reviewed by:** Scott W. | BDR, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Orum?** Very easy to use and it stores a lot of info **What do you dislike about Orum?** there is really nothing I dislike about Orum. The platform is very thourough **What problems is Orum solving and how is that benefiting you?** They are making it even more user friendly ### 47. Efficient Contact Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Orum?** The ability to connect with many different contacts within a short period of wait time. Easy to prepare and get ready to have substantial conversations instead of waiting and leaving voicemails. **What do you dislike about Orum?** The ultra dialing is a little tougher to get used to. I prefer one dial at a time prior to the next one ringing. Appreciate the choice though. **What problems is Orum solving and how is that benefiting you?** Reaching out to the quantity of contacts needed in a timely manner. While making great connections. ### 48. User-Friendly UI, But Needs Multi-Tab Support **Rating:** 5.0/5.0 stars **Reviewed by:** Dan R. | Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Orum?** UI, user friendly, I like how efficient and fast it is. **What do you dislike about Orum?** You cant open multiple tabs, which would be very useful given we have so many tabs we need. **What problems is Orum solving and how is that benefiting you?** Saves time by dialing manually. ### 49. Orum books meetings. **Rating:** 5.0/5.0 stars **Reviewed by:** Adam J. | SDR, Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Orum?** Great connect rate, intuitive platform, number enrichment **What do you dislike about Orum?** Nothing about Orum has been bad. Easy to use platform with quality support. **What problems is Orum solving and how is that benefiting you?** Connect rate Call volume Number Enrichment Coaching ### 50. If you're cold calling, this is what you want. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Orum?** Been using Orum for over a year (everyday) and its very easy to use. Our customer team provides great enablement throughout the year. Integration between our CRM tools are smooth as well. Little refinement here and there but never skipped a beat. The data you get some best time to call to scorecards for coaching is pretty thorough. **What do you dislike about Orum?** As of right now...nothing. Our customer team keeps an open line of communication so if anything comes up, it's resolved quikcly. **What problems is Orum solving and how is that benefiting you?** Calling with speed but with intent because of the numerous filters you can use. Without Orum, dialing take awhile. ## Orum Discussions - [Has the learning curve, cluttered layout, and missing integrations changed how quickly you can ramp reps?](https://www.g2.com/discussions/has-the-learning-curve-cluttered-layout-and-missing-integrations-changed-how-quickly-you-can-ramp-reps) - 1 comment - [How are you managing notes, past context, and follow‑ups when Orum does not surface the right info at the right time?](https://www.g2.com/discussions/how-are-you-managing-notes-past-context-and-follow-ups-when-orum-does-not-surface-the-right-info-at-the-right-time) - 1 comment - [What is your experience with enrichment accuracy and missing mobile numbers, and how does it affect your outreach plans?](https://www.g2.com/discussions/what-is-your-experience-with-enrichment-accuracy-and-missing-mobile-numbers-and-how-does-it-affect-your-outreach-plans) - 1 comment - [How are you handling list imports, contact limits, and the extra steps they add to your day?](https://www.g2.com/discussions/how-are-you-handling-list-imports-contact-limits-and-the-extra-steps-they-add-to-your-day) - 1 comment - [Connect delay and call quality issues slow live conversations and make me sound unprepared](https://www.g2.com/discussions/connect-delay-and-call-quality-issues-slow-live-conversations-and-make-me-sound-unprepared) - 1 comment - [View Orum pricing details and edition comparison](https://www.g2.com/products/orum/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+02%3A28%3A24+-0500&secure%5Bsession_id%5D=530c4ddd-f949-4bc3-ba8a-24cc7f32aaae&secure%5Btoken%5D=5223566822b85cd697711a1f4bc263d35b87074f04eed8504ea5589c7c13f743&format=llm_user) ## Orum Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Amplemarket](https://www.g2.com/products/amplemarket/reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - [Gong](https://www.g2.com/products/gong/reviews) - [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) - [HubSpot Breeze](https://www.g2.com/products/hubspot-breeze/reviews) - [HubSpot Content Hub](https://www.g2.com/products/hubspot-content-hub/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [LinkedIn Job Search](https://www.g2.com/products/linkedin-job-search/reviews) - [LinkedIn Sales Navigator](https://www.g2.com/products/linkedin-sales-navigator/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Pocus](https://www.g2.com/products/pocus/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - [Salesforce CRM Dashboards](https://www.g2.com/products/salesforce-crm-dashboards/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) ## Orum Features **Communication** - Instant Messaging - Activity Feed - Notifications - User Directory - Online Status of Coworkers **Dialing Options** - Preview Dialing - Progressive Dialing **Office Customization** - Personal Offices **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording **Guest Tools** - Guest Links **Contacts** - Personalization - Information Locater - Record Prospect Data **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Collaboration Tools** - Availability Status **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Insights** - Notes - Daily Summary - Automated Voicemails - Sorts Prospects - Automated Note Taking **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Virtual Workspaces** - Autonomous Task Execution **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis ## Top Orum Alternatives - [Nooks](https://www.g2.com/products/nooks/reviews) - 4.8/5.0 (1,626 reviews) - [Koncert](https://www.g2.com/products/koncert/reviews) - 4.6/5.0 (407 reviews) - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - 4.8/5.0 (852 reviews)