--- title: Orum Reviews meta_title: 'Orum Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 867 reviews by the users' company size, role or industry to find out how Orum works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 867 scale: '5' date_modified: '2026-07-19' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Orum Reviews **Vendor:** Orum **Category:** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer) **Average Rating:** 4.6/5.0 **Total Reviews:** 867 ## About Orum Orum is an AI calling and coaching platform built to help sales teams connect with more prospects and convert conversations into qualified pipeline. Orum serves more than 1,200 sales organizations, from fast-growing startups to global enterprises, including IBM, Samsung, Epicor, SentinelOne, Ramp, and Crunchbase. As the pioneer of AI dialing technology, Orum was built for high-volume outbound teams that rely on live conversations to drive revenue. By combining intelligent dialing automation, real-time collaboration, and native AI coaching, Orum helps reps focus on what matters most, having more meaningful conversations with the right prospects. At the core of the platform is Orum’s AI Dialer, powered by insights from the largest calling dataset on the market with over one billion real sales calls. It eliminates manual dialing, instantly detects real humans, enabling reps to get into 5x more live conversations. Orum also includes a full AI Coaching Suite with AI Call Scorecards, personalized Coaching Portals, and AI Roleplay, helping teams ramp 50% faster with targeted insights and 24/7 simulated practice. Alongside this, the Virtual Salesfloor brings reps together to collaborate, listen to live calls, and learn in real time, rebuilding the shared energy and accountability of a true salesfloor culture. ## Orum Pros & Cons **What users like:** - Users appreciate Orum's **ease of use** , with a friendly interface that enhances speed and productivity during calls. (288 reviews) - Users commend Orum for its **high efficiency** , boosting productivity and streamlining the calling process significantly. (255 reviews) - Users appreciate Orum for its **time-saving capabilities** , significantly enhancing productivity and streamlining cold calling processes. (239 reviews) - Users value Orum for its **boosted productivity** , easy setup, and effective dialing capabilities that enhance team efficiency. (181 reviews) - Users value the **speed and efficiency** of Parallel Dialing in Orum, enhancing their productivity in sales calls. (147 reviews) - Setup Ease (123 reviews) - Easy Setup (117 reviews) - Integrations (110 reviews) - Helpful (109 reviews) - Productivity Increase (92 reviews) **What users dislike:** - Users report **call issues** with Orum, including connectivity problems and incorrect prospect matching affecting their experience. (102 reviews) - Users find the **missing features** like direct call transfer and search flexibility to be limiting for their workflow. (68 reviews) - Users experience **connection issues** with Orum, leading to frustration and potential loss of engagement with prospects. (60 reviews) - Users experience **integration issues** with Orum, finding it challenging to sync data from other platforms effectively. (42 reviews) - Users find **dialer limitations** frustrating, particularly the inability to make one-off calls and access past notes easily. (32 reviews) - Inaccurate Data (30 reviews) - Users report persistent **software bugs** that disrupt calls and complicate usage, leading to frustration with the service. (28 reviews) - Users report **slow loading issues** and frequent timeouts, which disrupts calls and leads to frustration with the service. (27 reviews) - Users find **dialer issues** limiting as it only supports English-speaking numbers and complicates multi-dialing tasks. (26 reviews) - Poor User Experience (26 reviews) ## Orum Reviews ### 1. Seamless Dialing and Salesforce Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamed A. **Reviewed Date:** November 20, 2025 **What do you like best about Orum?** I find Orum immensely valuable for its ability to handle parallel dials and power dials, which enhances my productivity by allowing me to contact multiple prospects at once, rather than dialing each one individually. This feature is particularly beneficial when I have a lengthy list of cold prospects, as it saves me significant time and effort. Additionally, Orum's seamless integration with Salesforce stands out to me, as it automatically sends call transcripts that can be effortlessly added to my Salesforce account, streamlining my workflow and ensuring all data is consistently updated across platforms. I also found the initial setup of Orum to be very easy, which further added to the positive experience I have had with this tool. **What do you dislike about Orum?** None **What problems is Orum solving and how is that benefiting you?** I find Orum makes calling easier by allowing me to dial 3-4 prospects simultaneously, saving time. It seamlessly integrates with Salesforce, sending call transcripts for efficient tracking. ### 2. Orum Boosts Efficiency and Streamlines Cold Calling **Rating:** 5.0/5.0 stars **Reviewed by:** Essie B. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Orum?** Orum helps create efficiencies, and promotes effective cold calling tactics and blocks. It also helps with organization, and saves so much time! The integration between my companies CRM and ORUM was also extremely seamless, and a very user friendly platform. I also love the roleplay features it has, and how it is catered to your industry. Their customer support team is also amazing and quick to respond in the event you need anything. I use it daily! **What do you dislike about Orum?** I would not say there is a downside of using Orum, especially when comparing to manual cold calling. **What problems is Orum solving and how is that benefiting you?** Solving getting people on the phone that I have been trying to forever! It has helped me set a ton of meetings, and also has helped with my time management. ### 3. Orum: A Time-Saver for Cold Calling **Rating:** 5.0/5.0 stars **Reviewed by:** Henry E. | LE Digital Demand Executive **Reviewed Date:** November 11, 2025 **What do you like best about Orum?** I really appreciate how Orum significantly streamlines my customer outreach efforts. It's incredible that I can accomplish the majority of what I need to in terms of reaching out to customers in just an hour or two each day. The ability to call a large number of people in much less time than it would usually take is a real game-changer. This efficiency not only allows me to connect with potential clients that I haven't spoken with before, but it also frees up more of my time during the workweek. I love that I can easily load my tags and one-off tasks from Outreach and make calls to six people simultaneously, which is a feature I find particularly advantageous. Overall, Orum's functionalities help me to maximize productivity and manage my time better, making it an invaluable tool in my daily workflow. **What do you dislike about Orum?** Sometimes Orum is laggy and occasionally it doesn't let me start a session. **What problems is Orum solving and how is that benefiting you?** I use Orum to cold call multiple customers efficiently, completing outreach tasks quickly and freeing up more time during my workweek. ### 4. Fast Dialing and Quick Setup with Orum **Rating:** 5.0/5.0 stars **Reviewed by:** Sushant S. **Reviewed Date:** November 19, 2025 **What do you like best about Orum?** I really appreciate Orum for its remarkable quickness in dialing, which significantly enhances my efficiency during calls. The fast dialing feature is indispensable for managing large volumes of calls without any delay, ensuring seamless and productive communication. Additionally, the filters Orum offers are extremely helpful, allowing me to customize and manage calls more effectively. These filters refine the calling process, saving me time and enabling a more tailored communication experience. Together, these features make my tasks not only quicker but also substantially better, streamlining my workflow and increasing overall productivity. Moreover, the initial setup of Orum was incredibly easy, which is a big plus for anyone looking to integrate it into their work process swiftly. **What do you dislike about Orum?** I find the new LinkedIn pop-up on each call difficult to navigate. **What problems is Orum solving and how is that benefiting you?** I find Orum enhances my calling process with fast dialing and effective filters, improving efficiency and simplifying my workflow. ### 5. Efficient Cold Calling with Seamless Team Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda L. | Client Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2025 **What do you like best about Orum?** I have been using Orum for the past 6 months for outbound cold calls and have been able to complete my tasks in a timely manner, reach more prospects, and gain more confidence over the phone. Cold calling has never been 'fun,' but Orum adds a team element to dialing that makes it a much less painful task and much more enjoyable. I love having the option to dial with my team or catch up on my own. I am a big fan of the multi-dialer as it allows me to cover more ground efficiently. The salesfloor feature, which enables me to make dials with my team, is a great component that enhances teamwork and productivity. Orum saves me time by skipping through dial tones and voicemails, helping me hit my key performance indicators. The initial setup was super easy; we did a pilot and launched about a week later, which speaks volumes about its user-friendliness and ease of integration. With these experiences, I'm pleased to rate Orum a perfect 10 out of 10 when recommending it to friends or colleagues. **What do you dislike about Orum?** I run into a lot of mixed-up info or wrong data, such as incorrect phone numbers. For example, when calling a person named 'Kayla Smith,' I often end up reaching someone else with the same name, which causes confusion. **What problems is Orum solving and how is that benefiting you?** I use Orum to efficiently make outbound cold calls, saving time and increasing my productivity. The multi-dialer and team-oriented salesfloor improve my ability to reach prospects and make the task enjoyable. ### 6. Good Features, But Integration and Data Consistency Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** Chris M. | Enterprise Business Development, Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Orum?** I loved being able to create a list of about 100 prospects, all similar job title, then order my list by company name, and proceed to call blast. Super great way to get through calls, ONLY if you take the time to create a list of quality contacts. **What do you dislike about Orum?** My biggest pain point would be integration between salesforce, gong, and orum. Taking notes in Orum may no translate to notes being transferred into salesforce account oe gong.. which can be time consuming. Also, sometimes to data enrichment tool would give me good new numbers, sometimes not. Also frustrating. **What problems is Orum solving and how is that benefiting you?** Orum is solving the time issue, of spending time manually dialing each number, which involves loading up new pages and scrolling through websites. With Orum I can just call blitz 100 contacts relatively quickly. ### 7. Less busywork + more time talking = more fruitful conversations **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2026 **What do you like best about Orum?** Orum makes call blocks way more productive. The auto dialer helps me get to more live conversations without wasting time on voicemail and no answers. It keeps me in a steady rhythm, is easy to use, and the workflow feels simple enough that I can focus on the conversation instead of admin. **What do you dislike about Orum?** Occasionally call quality or connectivity can be inconsistent, and I wish the reporting were a bit deeper and easier to slice by list, cadence, or outcome. Also, the area codes could have a few more to them in the US (ex: no AZ area codes). It is not a dealbreaker, but those are the main areas I would love to see improve!!! **What problems is Orum solving and how is that benefiting you?** Orum solves the “too much time spent dialing, not enough time spent talking” problem. The auto dialer helps me get through call blocks faster, reduce dead time between attempts, and reach more live conversations in the same window. Net, it makes outbound more consistent and efficient and helps me create more pipeline without adding hours to my day. ### 8. Effortless Prospecting with Powerful Features **Rating:** 5.0/5.0 stars **Reviewed by:** john g. **Reviewed Date:** November 19, 2025 **What do you like best about Orum?** I like Orum because it's incredibly user-friendly, allowing even those without technical expertise to navigate it with ease. The initial setup was very straightforward, and we were fully operational in just a few days. I find the AI predictive features to be highly valuable, as they enhance the efficiency of our processes. Additionally, the parallel dialing capabilities and the use of local phone numbers significantly improve the way we connect with prospects. Orum allows me to dial multiple prospects simultaneously and has tools that help increase pickup rates, which is a crucial aspect of our prospecting activities. Overall, Orum's features make it an effective and powerful tool for creating cadences and scheduling meetings. **What do you dislike about Orum?** There have been some connectivity issues but have improved. **What problems is Orum solving and how is that benefiting you?** I use Orum for prospecting, creating cadences, and scheduling meetings. It helps me dial multiple prospects and increases pickup rates with ease. ### 9. Massive Time Saver with Powerful Dialing Features **Rating:** 5.0/5.0 stars **Reviewed by:** Phil L. | Sales Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Orum?** Saves a ton of time with parallel dialing and call screen skipping. Also saves me time by automatically dialling extensions if it's listed within the #. Boost connect is great to improve connection rates as well. If i wanted to take a more targeted approach, power dialing (one at a time) is also an option. Leaves me a lot of flexibility. **What do you dislike about Orum?** A way to open the company website or Salesforce would be nice to have but not a big deal. **What problems is Orum solving and how is that benefiting you?** Definitely helps me improve KPI's by allowing me to dial much more prospects at any given time, ### 10. Fast and Efficient with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Mansi M. **Reviewed Date:** November 26, 2025 **What do you like best about Orum?** I love how Orum enhances my calling experience with its fast pace and efficient operations. The ability to conduct parallel dialing ensures that I can connect with leads more swiftly and dynamically, reducing downtime and maximizing my outreach effectiveness. Additionally, I find the extensive lead intelligence provided by Orum incredibly valuable, offering a detailed view of each lead that aids in informed decision-making and strategizing my communication efforts. Furthermore, the initial setup of Orum was too easy, allowing me to integrate and utilize the software without any hassle, which is a significant plus in maintaining a smooth workflow. **What do you dislike about Orum?** I find that there are issues when calling Indian leads, which could be improved. **What problems is Orum solving and how is that benefiting you?** I find Orum provides a fast-paced calling experience with its parallel dialing and extensive lead intelligence features, enhancing my efficiency and offering a detailed view of my leads. ### 11. Efficient Multi-Platform Dialing, But Connection Lag Can Cost Connects **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Orum?** super efficient, works with multiple platforms. love the rotating numbers and boost connect to avoid getting labeled as spam calls **What do you dislike about Orum?** the connection lag is frustrating, i've missed some connects when the prospect picks up, says hello, then hangs up before i can connect with them **What problems is Orum solving and how is that benefiting you?** helps avoid getting marked as spam. super quickly call and progress flows/cadences to touch as many accounts as possible ### 12. Effortless Calling and Outstanding Support from Sean Butler **Rating:** 5.0/5.0 stars **Reviewed by:** Kelsey W. | VP of Fusion Memberships, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Orum?** I like that I can be doing my other work while all the calls dial on it’s own. Sean Butler met with our company today and showed us the benefits of calling on the salesfloor! He made it super fun and he was actually listening to us call. Sean was great to work with! If anyone has any questions about ORUM, I highly recommend reaching out to him because of how helpful he is. **What do you dislike about Orum?** I have nothing bad to say about Orum. I would recommend Orum to any company that makes a lot of calls everyday! **What problems is Orum solving and how is that benefiting you?** Orum is helping me reach way more clients and obtain more sales per month. Without Orum I wouldn’t be getting all this commission! ### 13. Boosts Connection Rates, Seamlessly Syncs with HubSpot **Rating:** 4.5/5.0 stars **Reviewed by:** Nika K. | Senior Business Development Representative **Reviewed Date:** January 23, 2026 **What do you like best about Orum?** I like how Orum syncs with HubSpot, making all the info I need about the prospect just a button click away. My connection rate has gone up so much thanks to boost connect. We were onboarded and started using the platform pretty quickly. **What do you dislike about Orum?** If HubSpot marks someone as 'do not call', there is no way to override this within Orum. Sometimes marketing unsubscribes someone from our communications, but I should still be able to call them. I then have to call through HubSpot instead of Orum. **What problems is Orum solving and how is that benefiting you?** Orum has significantly improved my connection rate thanks to Boost Connect, and integrates with HubSpot to access all prospect info with just a button click. ### 14. Efficient Auto Dialer with Customizable Features **Rating:** 4.0/5.0 stars **Reviewed by:** Mitchell E. **Reviewed Date:** November 04, 2025 **What do you like best about Orum?** I find Orum incredibly useful for calling large lists of prospects efficiently and accurately. I really like the Parallel dialer, which allows me to call up to 5 numbers simultaneously. The ability to adjust the detector mode is impressive; it ensures that once the software detects someone has picked up, it connects me immediately. I appreciate the seamless integration with Outreach, which was a significant factor in switching from Connect and Sell, alongside Orum's enhanced customization and more accurate data. I also loved how very easy it was to set up Orum; being part of the initial pilot team, I was able to pick it up quickly. **What do you dislike about Orum?** I dislike the imperfect synchronization with Outreach. There are 'suggested' dials from Outreach that do not seem to transfer to Orum, which hinders the seamless calling experiences expected. Specifically, calls suggested by Outreach when someone opens my emails multiple times do not appear in Orum, making it challenging to execute the remainder of my call tasks as easily. **What problems is Orum solving and how is that benefiting you?** I use Orum for efficiently calling large lists of prospects and specific call lists, with the capability to call up to 5 numbers at once, enhancing my productivity with accurate data and seamless Outreach integration. ### 15. Effortless Setup and Time-Saving Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Roberto S. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Orum?** I love Orum because it has significantly streamlined my calling process, reducing the time I spend on cold calls while improving my results. The feature that allows me to leave voicemails and perform up to 10,000 dials at once is incredibly efficient, making it invaluable for maximizing my time and boosting productivity. The setup was a breeze, so easy that even a child who can read would be able to navigate it, thanks to its interactive and self-explanatory design. The AI coaching after every call and the insightful analytics provided add tremendous value and are unmatched by any other live program, supporting better performance and results. This efficiency is crucial in a business setting, leading to better outcomes with less effort. If I were in the position to make purchasing decisions, Orum’s capabilities in handling cold calls would make it an immediate choice, and I believe it’s imperative for any company focused on cold calling. **What do you dislike about Orum?** n/a **What problems is Orum solving and how is that benefiting you?** I use Orum to spend less time on cold calls while getting better results. Its ability to leave voicemails and execute multiple dials simultaneously maximizes efficiency. The AI coaching and insights after every call are invaluable, leading to improved outcomes. ### 16. Effortless Dialing with Great Onboarding **Rating:** 4.0/5.0 stars **Reviewed by:** Sophie R. **Reviewed Date:** November 03, 2025 **What do you like best about Orum?** I appreciate Orum for its user-friendliness and ease of use, especially the effortless setup process that got us going quickly without any hiccups. The one-on-one meetings with Orum representatives made the onboarding phase smooth and personalized, ensuring we comfortably adapted to the tool. Orum's affordability offers excellent value, and its parallel dialing feature significantly boosts our connection rates, allowing us to connect with more people effectively. I love how Orum integrates seamlessly with Outreach and Salesforce, augmenting its functionality without any integration challenges. This integration saves us time by reducing outbound dialing and allows us to focus more on advancing deals, which directly enhances our productivity and success in booking meetings. **What do you dislike about Orum?** I find the transcription feature needs improvement. Better transcription would significantly enhance the usability of Orum for me. **What problems is Orum solving and how is that benefiting you?** I use Orum to streamline dialing, increasing connections and meeting bookings, allowing more focus on deal progression. It's easy to use with effective onboarding. ### 17. Efficient Call Manager with Rapid Voicemail Processing **Rating:** 4.5/5.0 stars **Reviewed by:** Jack C. **Reviewed Date:** November 13, 2025 **What do you like best about Orum?** I use Orum to make all my work calls at Carta, and I am really impressed with how it helps me cut down on the time allocated towards calling. The standout feature for me is how quickly it picks up on voicemails, which significantly increases my efficiency by allowing me to get through my call list at double or triple the speed. I also found the initial setup of Orum to be very easy, making the transition smooth. These features collectively contribute to a streamlined calling workflow, and I am quite satisfied with the product's performance. **What do you dislike about Orum?** I would like Orum to connect directly to Salesforce in the future so I can easily look at previous opportunities on the account. **What problems is Orum solving and how is that benefiting you?** I use Orum to reduce call time, quickly navigate voicemails, and increase call efficiency, allowing me to get through my list at double or triple speed. ### 18. Parallel Dialer Makes High-Volume Calling Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob R. | Associate AE, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Orum?** Parallel dialer makes it easy to get a lot of dials in **What do you dislike about Orum?** sometimes lags when loading lists into the dialer **What problems is Orum solving and how is that benefiting you?** Orum is helping me track my daily conversations ### 19. Fast Power Dialing, But the Interface and Support Need Work **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Orum?** Quick powerdialing, able to switch from calls very easily **What do you dislike about Orum?** The interface is not user-friendly, customer support is very subpar, and it lacks a lot of filters like other similar products in the market **What problems is Orum solving and how is that benefiting you?** Orum's powerdialing allows the sales team to contact more prospects. Also, it's integration with Hubspot is very useful as the summary of the call notes are easy to reference ### 20. Efficient Dialing and Smooth Outreach, but Some Lag with Parallel Dialing **Rating:** 3.5/5.0 stars **Reviewed by:** Mankiu C. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Orum?** Has allowed me to create alot more dials in a period of time, the connection with outreach is smooth, filters are continuously being added to create targeted list. Customer support is generally responsive and are wiling to be hands on in supporting our best use of the platform. **What do you dislike about Orum?** Can be a lag parallel dialing when connecting to prospects. **What problems is Orum solving and how is that benefiting you?** Able to better coach and help other sales reps out when we are watching. Call block is a huge benefit in enabling team dynamic, morale and collaboration. Really great not having to punch in numbers and having a smooth connection so we're not manually pulling data - able to reach a greater number of prospects in a much smaller amount of time. ### 21. Powerful Powerdialing, Effortless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Ridge R. **Reviewed Date:** October 31, 2025 **What do you like best about Orum?** I appreciate Orum's easy setup process, which offers various Single Sign-On (SSO) options, making it practically 'plug and play.' The interface is simple yet stylish, with an intuitive design where fonts are easy to read and buttons are obvious. Orum enhances my productivity by allowing me to call prospects quickly and efficiently, increasing the number of calls I can make daily. The incorporation of analytics to track call history and performance is beneficial, as it provides insights into how calls went. I find features like call coaching and the chat room immensely helpful for improving call quality and teamwork. The capabilities of powerdialing and having multiple phone numbers to call from, along with the ability to enrich prospects' phone numbers, stand out as particularly useful. The smart integration feature that organizes canceled calls into one folder and allows me to change the number for redialing is advantageous. The core aspect of powerdialing is a major selling point for me, offering seamless dialing experiences, and its integration with tools like Salesforce and Gong streamlines my workflow. I also value the overall efficiency and innovation Orum brings to handling calls, reflected in my high likelihood of recommending it to others. **What do you dislike about Orum?** Give it a mobile app **What problems is Orum solving and how is that benefiting you?** I use Orum to call prospects quickly and efficiently, allowing me to make more daily calls. The analytics help track call outcomes, enhancing my efficiency. ### 22. Excellent Tool for Boosting Sales Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Alexis M. **Reviewed Date:** October 31, 2025 **What do you like best about Orum?** I have thoroughly enjoyed my experience with Orum so far. It's fantastic for facilitating connections with more people much faster, which is crucial in my line of work. The setup process was smooth and easy, especially with someone guiding me through the steps, which made learning how to import contacts and start dialing straightforward. I really appreciate the room features that Orum offers, as they make hanging out with coworkers fun and the overall experience more social. These features have allowed me to spend more time on the phone with prospects, making my workflow more productive. Overall, I find Orum’s social aspects and practical features a great fit for enhancing my engagement in sales calls. I would highly recommend Orum, giving it a solid 10 out of 10 for how it significantly benefits my sales capabilities. **What do you dislike about Orum?** Nothing **What problems is Orum solving and how is that benefiting you?** I find Orum accelerates my ability to connect with more people quickly and enables me to be on the phone with more prospects, enhancing my social interactions. ### 23. Efficient Dialing with Great Support **Rating:** 4.0/5.0 stars **Reviewed by:** Jane M. | Sales Development Representative **Reviewed Date:** October 31, 2025 **What do you like best about Orum?** I appreciate how straightforward the setup process of Orum was, needing only a bit of learning. The Slack channel provided with our Orum account manager was incredibly helpful for addressing questions or issues, making the learning curve manageable. Orum significantly boosts my dialing efficiency by reducing manual work, allowing me to complete more dials effortlessly. The platform is instrumental in shining a spotlight on my colleagues, which enhances team recognition and morale. I find Orum Rooms particularly beneficial as they offer a social environment that facilitates learning from others. Using Orum alongside Outreach and ZoomInfo enhances my workflow by seamlessly pulling and organizing data. Finally, the effective dialing capabilities of Orum make me much more efficient in my role, which is a key benefit for my productivity. **What do you dislike about Orum?** I dislike that Orum sometimes takes people out of sequence when I don't want it to. **What problems is Orum solving and how is that benefiting you?** I find Orum increases my dialing efficiency by reducing manual work and helps spotlight colleagues, enhancing team interaction and learning. ### 24. Effortless Cold Calling with Impressive Connect Rates **Rating:** 5.0/5.0 stars **Reviewed by:** easton c. **Reviewed Date:** October 31, 2025 **What do you like best about Orum?** I have been using Orum for nine months, finding it exceptionally beneficial for cold calling and reaching out to prospects. My experience has been greatly enhanced by the product's ease of use and the simplicity of setting it up. I love the parallel dialer feature and the Boost Connect process, both of which significantly improve my connect rate. Boost Connect is particularly helpful, enabling better connections by mimicking area codes or providing numbers with higher pickup rates. This innovative approach raises my efficiency, making it easier to connect with more prospects on a daily basis. The seamless integration with HubSpot further enhances my workflow without any challenges. With all these features working excellently, I wouldn't change a thing about Orum and confidently rate it a perfect 10, recommending it highly to others. **What do you dislike about Orum?** it has been great **What problems is Orum solving and how is that benefiting you?** I use Orum to improve my connect rate significantly, enhancing cold calling efficiency with tools like parallel dialing and Boost Connect, which facilitate better connections through optimized number selection. ### 25. Efficient Cold Calling with Some Integration Hiccups **Rating:** 3.5/5.0 stars **Reviewed by:** Max W. **Reviewed Date:** November 18, 2025 **What do you like best about Orum?** I appreciate Orum for its ability to auto-dial people and handle large lists, which immensely boosts my efficiency in cold calling by enabling me to dial multiple people at once. This feature significantly enhances my productivity as I can manage high volumes of calls effortlessly. Moreover, I like how much volume I can attack, making it a powerful tool in handling extensive outreach campaigns. The easy initial setup also stands out for me, as it allows for a seamless onboarding process without much hassle. **What do you dislike about Orum?** It is challenging to understand why some contacts I attempt to pull from HubSpot do not map correctly in Orum. Additionally, the limitation of having a list of only 1,000 people is frustrating. **What problems is Orum solving and how is that benefiting you?** I use Orum for cold calling, which helps me auto-dial, manage large lists, and call multiple people at once, increasing my calling volume significantly. ### 26. Effortless Dialing and Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Elias . | Senior Business Development Representative **Reviewed Date:** October 31, 2025 **What do you like best about Orum?** I have been using Orum for around 18 months, and I absolutely appreciate how simple and straightforward the setup process was due to its clear and concise instructions. The automated dialing feature is incredibly beneficial, simplifying my workflow and making it consistent and easy to track. I love the power dialing feature because it improves my productivity, and the capability to use different country codes significantly enhances my outreach efforts. The integration with Outreach is seamless, which helps me keep on top of my pipeline efficiently. This positive dialing experience, along with the effective use of country codes and filters, makes Orum a tool I would choose again. Furthermore, I am highly likely to recommend Orum to others, evidenced by my rating of 10 out of 10. **What do you dislike about Orum?** I dislike the issue with undiallable contacts in Orum. It frustrates me when I encounter these contacts, and I feel that improvements could be made by fixing this bug or allowing me the option to try calling them. **What problems is Orum solving and how is that benefiting you?** I use Orum for automated dialing, which provides a consistent workflow and is simple to track. Power dialing and using different country codes enhance my outreach, while seamless integration with Outreach keeps my pipeline organized. ### 27. Easy and Effective Cold Calling with Orum **Rating:** 5.0/5.0 stars **Reviewed by:** Carl C. **Reviewed Date:** October 31, 2025 **What do you like best about Orum?** I find Orum to be incredibly easy to use, which makes the setup process smooth and straightforward. My team leads were able to train us on how to use it without any difficulties, which was a big advantage. I appreciate Orum’s effectiveness in enabling me to make a large volume of cold calls efficiently; this is a major benefit for my job. The power dialing feature stands out as one of the most useful aspects of Orum, making it particularly great for my cold calling outreach. I also like the ability to change numbers, which adds flexibility and effectiveness to the calling process. Overall, Orum is an effective tool that I would choose again for its ease of use and functionality. **What do you dislike about Orum?** I wish Orum provided more numbers. **What problems is Orum solving and how is that benefiting you?** I use Orum for effective cold calling outreach, leveraging its power dialing feature to make numerous calls efficiently. It's easy to use, and being able to change numbers enhances my calling strategy. ### 28. Effortless Calling, Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** James R. | Cloud Solutions Representative **Reviewed Date:** October 31, 2025 **What do you like best about Orum?** I find Orum incredibly easy to set up, thanks in large part to the excellent support they offer. This ease significantly reduced any potential frustration or delays during the implementation phase. Orum's calling capabilities are particularly beneficial to me, as it simplifies the process of reaching out to prospects by enabling seamless calls through multiple numbers and across various countries. This feature not only enhances my efficiency but also broadens the scope of my outreach efforts without additional hassle. I also appreciate the flexibility Orum provides in managing the numbers available to me, which is crucial for effectively navigating calls at different stages, such as stage one or stage two of contacting. Additionally, using Orum in conjunction with software like Outreach has proven to be a strong combination for my needs. Overall, the tool is working well for my purposes, reflecting its utility and effectiveness. The high likelihood of recommending Orum, evidenced by my rating of 10, speaks to its value in my workflow. **What do you dislike about Orum?** I would like Orum to have a few more numbers for different countries because there are only specific countries that I can use numbers from. **What problems is Orum solving and how is that benefiting you?** I find Orum simplifies my calling process across multiple numbers and countries, enhancing my efficiency in reaching prospects. ### 29. Boosts Call Efficiency with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle H. **Reviewed Date:** December 16, 2025 **What do you like best about Orum?** I really appreciate how Orum is easy to use and integrates well with HubSpot. It has significantly improved my efficiency and connect rates, allowing me to get many dials done in a short amount of time. This efficiency is crucial for me as an account executive because every minute spent prospecting is valuable. The initial setup was pretty easy, which was a big plus too. **What do you dislike about Orum?** I don't like not being able to see which number a boost connect call went from. It would also be helpful to filter by boost connect versus normal number. **What problems is Orum solving and how is that benefiting you?** Orum boosts my efficiency and connect rates, streamlining my workflow. It's easy to use, integrates well with HubSpot, and allows me to make many dials quickly, giving me the best time to value. ### 30. Absolute Game Changer for High Volume Sales Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Kian M. **Reviewed Date:** October 30, 2025 **What do you like best about Orum?** I truly appreciate using Orum as it has been a game changer for our high volume sales teams. The platform's feature to triple my dials and connect rate is incredibly beneficial. It's very easy to navigate and self-explanatory, making the setup and daily workflow seamless. The ability to make multiple dials at once, along with recording capabilities that come with AI suggestions, significantly simplifies my workflow. Orum's smart integration with our CRM ensures everything is connected smoothly, further easing my tasks. The parallel dialer, which allows me to dial multiple prospects simultaneously and leverages AI to connect calls, is a standout feature. Moreover, it integrates seamlessly with important tools like Salesforce and Outreach, enhancing its utility in my daily operations. The ease of use and robust functionalities make it a tool I would absolutely purchase again, as it consistently makes my work easier. **What do you dislike about Orum?** Sometimes the recorder fails, which is a point of frustration for me and I would like to see improvements in this area. **What problems is Orum solving and how is that benefiting you?** Orum has tripled my dials and connect rate, handling multiple dials simultaneously, integrating smartly with CRM, and providing AI-assisted call connections, fundamentally easing my work process. ### 31. Streamlined Dialing and Stellar Support **Rating:** 4.0/5.0 stars **Reviewed by:** Chris W. **Reviewed Date:** October 30, 2025 **What do you like best about Orum?** I appreciate how Orum has significantly enhanced our team's efficiency by enabling us to prospect more effectively with its auto-dialer feature. The speed with which we can complete calls compared to traditional methods is impressive. Orum’s analytics dashboard is another vital tool, offering meaningful insights into team performance, successful call lists, optimal calling times, and common objections, which have been particularly impactful in improving our strategies. The user-friendly interface and the feature allowing us to filter numbers by their likelihood of answering are beneficial for optimizing our sales approach. I am incredibly grateful for the dedicated support team, specifically Jess and Mandy, who have been exceptional in providing guidance and ensuring smooth onboarding. Their professionalism stands out, making a substantial difference in the implementation. Orum’s ease of use combined with its strong market position makes it an appealing choice. Overall, if efficiency in a sales-heavy environment is a priority, Orum offers great value. **What do you dislike about Orum?** I wish there was an API available. The current integration with WebHooks is promising but not quite as easy to use for us. **What problems is Orum solving and how is that benefiting you?** I find Orum's auto-dialer and analytics boost team efficiency and call outcomes, aiding rapid call completion. Its meaningful call data lets us optimize performance and strategy, enhancing our prospecting success. ### 32. Effortless Calling with Orum, A 10/10 Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Paulina C. **Reviewed Date:** October 30, 2025 **What do you like best about Orum?** I really appreciate that Orum makes my workflow effortless by automatically dialing numbers for me, so I don’t have to manually click on each lead's phone number, which I found frustrating. The parallel dialing feature is a game-changer, especially on days when I need to make over 200 calls. This automation increases my productivity significantly. Another feature I find incredibly valuable is the ability to remove a prospect with inaccurate or wrong numbers, ensuring I don't waste time calling them again. Also, having the option to use various phone numbers enhances my flexibility in outreach. The setup process was very straightforward and uncomplicated, which was a relief. I also love that Orum integrates with Salesforce, streamlining my processes. Overall, these features make Orum an integral tool for my work. **What do you dislike about Orum?** I sometimes find that Orum does not properly detect AI assistants and connects me with robots instead. **What problems is Orum solving and how is that benefiting you?** I use Orum to automatically dial multiple leads, saving time and easing my workflow by removing wrong numbers, which prevents unnecessary calls. ### 33. Time-Saver with Seamless Call Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Sabrina T. **Reviewed Date:** October 30, 2025 **What do you like best about Orum?** I have been using Orum for about six months for massive cold and warm calls, and I find it incredibly efficient for this purpose. I appreciate the ease of setup; everything was ready to use without any hassle, thanks in part to having prior support. The automation feature is a game-changer, as it eliminates the need to call prospects one by one, saving me significant time during prospecting and calling pipelines. Orum's features like parallel dial, screen call recording, recorded voicemail, and filters are especially beneficial and make my workflow smoother. The integration with Salesforce, despite some lag, is another aspect that has helped streamline my work. Overall, the time-saving and efficiency Orum offers are definite reasons I would choose to use it again. I rate my likelihood to recommend Orum as 9 out of 10. **What do you dislike about Orum?** I experience a lag between Salesforce and Orum, which can be frustrating when trying to maintain a smooth workflow. **What problems is Orum solving and how is that benefiting you?** I use Orum to automate calls, saving time by not calling prospects one by one, enhancing my efficiency and productivity. ### 34. Revolutionized My Call Volume with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Sebastian A. **Reviewed Date:** October 30, 2025 **What do you like best about Orum?** I find Orum incredibly intuitive and easy to set up, as almost everything was handled by my administrators, making my onboarding process smooth. The parallel dialing feature is a standout for me, as it has halved my dialing time, which was previously a task that consumed a lot of time when handled individually. This efficiency significantly boosts my productivity in managing and reaching out to my pipeline. I love how Orum integrates seamlessly with Salesforce, allowing me to manage my notes efficiently. The ability to have a transcript immediately done after the call is a feature I greatly appreciate. Additionally, Orum's capability to change numbers during calls is useful and convenient. Overall, the significant increase in my call volume and the remarkable improvement in operational efficiency are compelling reasons for me to continue using Orum. **What do you dislike about Orum?** I would make it faster for the connection to happen after it connects through the power of the dialing. **What problems is Orum solving and how is that benefiting you?** I use Orum to cut my dialing time in half by utilizing parallel dialing, significantly improving my call volume and efficiency for managing internal leads. ### 35. Boosts Workflow Efficiency with Seamless Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Alexis M. **Reviewed Date:** October 30, 2025 **What do you like best about Orum?** I absolutely love using Orum for my prospecting and mass outreach, as it significantly enhances my efficiency by streamlining my workflows. The ability to perform power dialing and even scale it up to five dials at a time has revolutionized the way I manage my time, leading to more effective use of my work hours. Orum’s setup process was impressively straightforward, and despite some initial integration challenges with other software platforms, the overall experience has become seamless with successful integrations, allowing for an effortless workflow. The automated dialing feature is particularly beneficial, simplifying the process and allowing me to handle other tasks concurrently, which maximizes my productivity. One aspect I appreciate immensely is the parallel dial feature; it’s incredibly useful as it facilitates calling through my contact lists efficiently, targeting high-quality numbers first and then extending outreach to colder numbers. Overall, the ease of use combined with the high levels of automation and efficiency are major strengths of Orum. I find it very simple to integrate my contact lists and start the dialer, as it automates the calls unless someone answers. This feature makes it exceptionally effective for accomplishing daily outreach goals and connecting with more prospects than I could manually. The platform’s seamless operations and high efficiency distinctly enhance my day-to-day experience. **What do you dislike about Orum?** I find it a bit challenging in terms of integration, as it was initially difficult to integrate when my company switched software platforms for outreach. However, workarounds were available until the integrations were finally set up. Another area for improvement would be the integration of notes from Gong into the system. This would allow me to have more insight into each account and see the last time I reached out to them. Having previous activity front and center would be helpful to know if I've already had a conversation with a prospect, allowing me to adjust my approach effectively. **What problems is Orum solving and how is that benefiting you?** I use Orum to efficiently conduct mass outreach, allowing me to automate dials and integrate contacts. This increases my efficiency by enabling me to reach more prospects and manage multiple workflows seamlessly, enhancing my productivity significantly. ### 36. Seamless Parallel Dialing with Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Rashika G. **Reviewed Date:** October 30, 2025 **What do you like best about Orum?** I have been using Orum for a year, and the experience has been seamless, which is something I greatly appreciate. Setting up Orum was very easy, and its integration with tools like Outreach and Salesforce is flawless, which makes syncing data a breeze. The parallel dialing capability is a standout feature for me as it allows me to dial up to six prospects simultaneously, significantly increasing my connectivity chances and enabling more conversations with valuable prospects without any downtime. Additionally, the transition during calls is smooth, and the audio quality is exceptional. The integrated notetaker is another feature I find particularly useful as it helps me perfectly summarize my conversations. I also rely on the ‘did not pick up’ list, which allows me to reconnect with prospects multiple times daily. I love how updates on Outreach are immediately reflected on Orum, making navigation easier. Lastly, the support team’s promptness in resolving issues further reinforces my positive experience with Orum. **What do you dislike about Orum?** I dislike that Orum does not pull more notes from the CRM it integrates with to provide the past history of interactions with leads. **What problems is Orum solving and how is that benefiting you?** I use Orum for parallel dialing, increasing connectivity and client conversations. It integrates seamlessly with Outreach and SFDC, auto-fetching updates and ensuring easy navigation, thus enhancing my workflow. The notetaker simplifies summarizing discussions. ### 37. Effortless Setup, Boosts Lead Connections **Rating:** 5.0/5.0 stars **Reviewed by:** Camden H. **Reviewed Date:** October 30, 2025 **What do you like best about Orum?** I really appreciate Orum for several reasons. First, the setup process was incredibly straightforward, and I was able to import my lists with ease, which made getting started very smooth. The platform's user-friendly nature meant that within just a week, I had a good grasp of how everything worked. Orum has been instrumental in helping me connect with more leads, significantly improving my efficiency through the boost connect feature and the new iOS update, which has increased the number of conversations I can have. The analytic dashboard is another standout feature, providing valuable insights that help me track and improve my outreach efforts. Integration with HubSpot has been seamless, too, enhancing my experience by making it easier to import lists and track performance. Most importantly, Orum's ease of use and its positive impact on booking meetings make it an invaluable tool for my work. **What do you dislike about Orum?** I sometimes find the connect rates to be a bit inconsistent when using Orum. Additionally, it's frustrating that the phone numbers occasionally come up as spam, and Orum doesn't detect when its numbers have been flagged as such. It would be helpful if there were more alerts indicating when I'm using a bad number. **What problems is Orum solving and how is that benefiting you?** I use Orum to connect with more leads effectively, boosting my outreach and conversions. Its ease of use has significantly impacted my ability to book meetings, while its integration with HubSpot simplifies list importing and tracking. ### 38. Effortless Integration and Smooth Prospecting Experience with Orum **Rating:** 4.5/5.0 stars **Reviewed by:** Tommy V. **Reviewed Date:** October 30, 2025 **What do you like best about Orum?** I have been using Orum for two months as an SDR for outbound cold calls, and I find it incredibly user-friendly as it was easy to set up and learn. This has been crucial as someone new to sales. Orum allows me to get more calls in, keep track of individual prospects, and call quickly by grouping prospects together based on my own categories. This feature helps me focus on specific prospect titles, making my sales strategy more efficient. I particularly appreciate the power dialing feature and the LinkedIn integration, which provides me with quick information about who I am calling. The LinkedIn integration enriches my workflow by reducing the time spent researching prospects, allowing a more informed and personalized approach during calls. Additionally, Orum’s seamless integration with Outreach is a big plus, synchronizing my data efficiently between platforms without needing to toggle back and forth. This sync feature is especially valuable as it ensures all my prospect data is consolidated, streamlining my workflow. The satisfaction with these features underpins my high likelihood of recommending Orum to others, as reflected in my rating of 9 out of 10. **What do you dislike about Orum?** I sometimes encounter an issue where the LinkedIn window doesn't pop up within Orum, which requires me to click the link to open it. This adds an unnecessary step to my workflow. **What problems is Orum solving and how is that benefiting you?** Orum helps me make more calls, track prospects, call quickly, and group them by categories. Its LinkedIn integration provides quick insights, and it syncs seamlessly with Outreach, preventing platform switching. ### 39. Effortless Integration and Efficiency Booster **Rating:** 4.0/5.0 stars **Reviewed by:** Emmett J. | Sales Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Orum?** I find Orum incredibly valuable due to its seamless integration with my existing sales tools like Outreach and LinkedIn, which allows my data to flow smoothly and ensures continuity in my workflow. This compatibility is crucial as it lets me navigate between applications effortlessly, enhancing my productivity. I also love the parallel dialing feature, which makes calling large volumes of people quick and efficient. It automatically ends a call if it has been ringing for too long and dials the next number, keeping my workflow uninterrupted. Additionally, the hot, cold, and neutral number indicators are incredibly helpful in prioritizing calls based on the likelihood of a successful connection, enabling me to prepare more effectively for conversations. The ease of use and setup have been impressive, making it an overall integral tool in my sales processes. **What do you dislike about Orum?** I would appreciate if Orum integrated AI to generate call scripts tailored to each prospect. This addition would help me deliver the most relevant and personalized message during calls, enhancing the effectiveness of my interactions. **What problems is Orum solving and how is that benefiting you?** Orum allows me to call a large volume of people quickly and efficiently, saving time by automatically dialing next contacts. Its integration with sales tools enhances workflow, and hot, cold, and neutral indicators improve call preparation. ### 40. Effortless Cold Calling with Top-Notch Support **Rating:** 4.5/5.0 stars **Reviewed by:** Subin M. **Reviewed Date:** October 30, 2025 **What do you like best about Orum?** I find Orum incredibly easy to use, which significantly simplifies my work, especially with its user-friendly interface. The platform's AI features and parallel dialing capabilities are standout features that drove my decision to select Orum over other vendors like Aircall. These elements have transformed my workflow, allowing me to complete my call tasks with maximum efficiency in a minimal amount of time. One of the most valuable aspects of Orum is its customer support, which is responsive and effective in resolving issues swiftly. Additionally, the setup process was straightforward and hassle-free, making the transition smooth and effortless. I was introduced to Orum by my sales enablement team, who provided access to it, and it's been a seamless integration with my existing systems like SalesLoft to track cadences and tasks. The combination of ease of use, robust customer support, and effective features like power dials and AI role play makes Orum a highly efficient tool for my needs. **What do you dislike about Orum?** Sometimes calls show themselves even after I've completed the dial, which seems to be an occasional issue. **What problems is Orum solving and how is that benefiting you?** I use Orum to streamline cold calling and parallel dialing, making calls in my CRM easy and efficient, helping me complete tasks faster. The interface is user-friendly, and features like AI role play and customer support enhance my workflow. ### 41. Boosts Cold Calling Efficiency with Powerful AI Features **Rating:** 4.5/5.0 stars **Reviewed by:** Connor V. | BDR, Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Orum?** I find the setup process for Orum incredibly straightforward and efficient, allowing me to log in through a computer application, input some prospects, and start engaging in conversations effortlessly. I appreciate that Orum significantly increases my call volumes, enabling me to reach more people quickly. The AI analytics feature is a standout, as it offers coaching that helps me practice before calls, alongside reviewing call performance to optimize my strategy in terms of the best times for activity rates. This functionality not only enhances my outreach but also informs my calling strategy with precise data insights. I am also impressed with the auto-dialer feature, which allows me to efficiently dial more people, ensuring I reach my target audience faster. This tool, combined with the tagging system, gives me a structured way to understand what I need to discuss with each contact, thereby making my calls more personalized and effective. Furthermore, I appreciate how seamlessly Orum integrates with software like Outreach, enhancing my workflow by allowing me to use both platforms simultaneously. **What do you dislike about Orum?** I find the connectivity issues with Orum frustrating, as sometimes I get logged out unexpectedly. This disruption could be mitigated with improved server traffic handling or enhanced connectivity. Additionally, the software sometimes feels janky and chalky, impacting the overall user experience. **What problems is Orum solving and how is that benefiting you?** I use Orum to increase my call volumes and reach more people, supported by AI analytics to improve strategy. The AI coaching helps me practice before calls, and the auto dialer enhances efficiency, while integrated analytics optimize my calling times. ### 42. Effortless Cold Calling with Orum's Smart Dialing **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron B. **Reviewed Date:** October 29, 2025 **What do you like best about Orum?** I find Orum incredibly easy to use, which makes the setup process seamless and straightforward. I really appreciate the automatic dialing feature, as it efficiently makes all the calls once set, significantly increasing the number of calls I can make compared to doing it manually. This leads to more conversations and ultimately more sales, enhancing overall productivity. I also like the AI captions feature that allows me to see what's happening on the call before I get patched in, providing valuable context and preparation. Furthermore, the integration with HubSpot is excellent; Orum easily pulls lists from HubSpot, making it convenient and effective to manage my contacts. My experience with Orum has been so positive that I would highly recommend it to others. It genuinely works for our needs without any issues. **What do you dislike about Orum?** nothing **What problems is Orum solving and how is that benefiting you?** I find Orum increases my call volume, leading to more conversations and sales, with its easy-to-use automatic dialing and AI captions enhancing efficiency. ### 43. Empowered Our Sales Team with Streamlined Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Connor C. | Senior Team Lead - Business Development **Reviewed Date:** October 29, 2025 **What do you like best about Orum?** I have been using Orum for over one year for sales prospecting, and I find it incredibly easy to set up and use. The setup process was straightforward and streamlined, allowing us to get up and running quickly with the help of numerous resources. The availability of Orum employees to assist with any questions made the setup experience seamless. Orum has empowered our business development team to significantly scale the volume of phone calls made, substantially increasing the number of conversations we have on a weekly and monthly basis. This increase directly translates to more opportunities in our sales pipeline, positively impacting our business goals. I find the parallel dialing feature particularly valuable, as it has drastically increased our call volume and enhanced our team's efficiency. The integration with Outreach is a huge benefit, as it allows us to make faster progress through our sequences and reach a higher number of prospects daily and weekly. **What do you dislike about Orum?** I am not fully satisfied with the current UI of Orum. The interface feels a bit complex, and simplifying the look and feel of the platform would be a significant improvement. Specifically, the dropdown menu for selecting specific sequences is somewhat inconspicuous as it is placed off to the side of the panel. Enhancing this section to make it more prominent and noticeable would ensure that users can easily identify what sequence they are engaging with. Additionally, I feel the software would greatly benefit from more AI features. For instance, having call transcripts available for reference would add considerable value, helping users to review and analyze important call details at a later date. **What problems is Orum solving and how is that benefiting you?** Orum empowers our business development team by significantly increasing phone call volume, enhancing the number of conversations and building more pipeline. The parallel dialing feature boosts call volume and speeds up progress through call lists, improving prospecting velocity and workflow efficiency. ### 44. Easy to Use with Great CRM Integration **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Orum?** Easy way of using it and getting the calls done, good integration with the CRM app we are using. It also has quick and very good problem-solving customer service. **What do you dislike about Orum?** Maybe the struggle to identify different phone number formats from the CRM **What problems is Orum solving and how is that benefiting you?** Cold calling with multi-dialling offers a different experience compared to making calls one at a time. Using multi-dialling can increase the number of calls you make in a given period, potentially improving your chances of reaching more people. In contrast, calling one number at a time allows for a more focused approach, but it may be less efficient if you need to contact a large list. The choice between these methods depends on your goals and the volume of calls you need to handle. ### 45. Saved Us Time with Effortless Multi-Calling **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah L. **Reviewed Date:** October 29, 2025 **What do you like best about Orum?** I love how Orum solves the problem of having to dial prospects individually, allowing me to call multiple people simultaneously and saving a significant amount of time. The boost connect feature is fantastic as it results in a higher rate of pickups. I also appreciate that Orum allows me to easily access and view the notes I’ve taken previously during a call, which enhances my ability to engage effectively with prospects. The capability to organize prospects by sequences in conjunction with Outreach ensures that I can track all my calls systematically. The seamless interaction with Outreach complements my use of Orum by maintaining an organized call sequence, adding to my workflow efficiency. I am particularly fond of the substantial time savings it brings by negating the need to wait for individual calls to connect, automatically selecting whoever answers. The setup was smooth, and everything was easy to configure as a user, contributing to a hassle-free experience. **What do you dislike about Orum?** Nothing **What problems is Orum solving and how is that benefiting you?** Orum solves the problem of manually dialing prospects one by one. It allows me to call multiple people simultaneously, saving a lot of time. Additionally, I love the boost connect feature for increased pickups and the ability to reference notes during calls. ### 46. Effortless Parallel Dialing, Boosts Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Maria Z. **Reviewed Date:** October 29, 2025 **What do you like best about Orum?** I appreciate Orum for its role in solving efficiency problems by enabling me to reach a significant number of prospects in a shorter amount of time, which is invaluable for my work in parallel dialing and cold calling clients. The setup process for Orum was very straightforward, which facilitated an easy start without any complications. One of the features I find most useful is the platform's ability to support parallel dials, helping me maximize my productivity and outreach efforts. Orum also stands out to me for its undeniable efficiency and ease of use, both of which are motivators for me to consider purchasing it again. Overall, I believe Orum is great as it is, and on a scale of 1 to 10, I would undoubtedly recommend it at a perfect score of ten. **What do you dislike about Orum?** Nothing **What problems is Orum solving and how is that benefiting you?** I use Orum to solve efficiency problems, enabling me to reach many prospects faster through parallel dialing and cold calling. ### 47. Streamlined Sales Calls with Real-Time Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Isabella B. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Orum?** I have been using Orum for over a year as an AE, and it has truly transformed how I approach outbound by helping me connect to the right people quickly. The onboarding process was very smooth, with Orum acting as a partner and making us feel supported right from the start. The bite-sized video guides and the searchable help center are incredibly helpful and made the transition seamless. The parallel dialing feature saves a great deal of time, allowing me to make more dials as I don’t need to worry about taking notes during calls—Orum handles that for me, enabling me to actively listen. The real-time insights and easy integration with Salesforce are highly beneficial, automatically logging interactions back so the entire team stays informed and aligned. I find the post-call summaries especially useful as they help me follow up accordingly, ensuring I don’t forget any important details. The integration with Salesforce ensures all activities are logged automatically, keeping everyone on the same page. The ease of use, ease of integration, and collaborativeness of Orum would certainly convince me to choose it again. **What do you dislike about Orum?** I find the current level of customization on post-call workflows lacking, particularly concerning Salesforce integration. It would be beneficial if Orum allowed for multi-field mapping, where one disposition could update multiple fields or even trigger specific tasks, like setting a reminder. This enhancement would significantly improve my workflow and help manage sales processes more efficiently. **What problems is Orum solving and how is that benefiting you?** Orum transforms outbound calling by saving time with parallel dialing, real-time insights, and smooth Salesforce integration. It's easy to use and collaborative, allowing me to focus on active listening and follow-up with effective call summaries. ### 48. Efficient Dialing with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sam S. | Manager, Sales Development **Reviewed Date:** November 14, 2025 **What do you like best about Orum?** I like that Orum is easy to use and has great customer support, which makes the experience seamless and ensures any issues are resolved promptly. The parallel dialer is a standout feature for me, as it helps efficiently manage my team's overdue tasks, greatly enhancing productivity. I find it a great tool overall and am confident enough in its capabilities to rate it 5 stars and recommend it to others with a perfect 10 out of 10. Additionally, Orum offers efficient dialing and excellent analytics to keep track of team metrics, which streamlines processes on the phones, making it an indispensable tool for my SDR team. **What do you dislike about Orum?** The integration with Outreach could be improved - sometimes tasks don't get marked as complete **What problems is Orum solving and how is that benefiting you?** I use Orum for efficient dialing, tracking team metrics, and streamlining phone processes, with a user-friendly interface and excellent customer support. ### 49. Reliable Power Dialing with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Zack S. **Reviewed Date:** October 28, 2025 **What do you like best about Orum?** I find Orum to be an exceptionally easy-to-use tool, especially for making a large number of cold outbound dials, which is crucial for my role. Its reliability has impressed me, and its efficacy in helping me connect with more prospects has been integral to my ability to meet quotas. One of the standout features for me is the PowerDialing function, which is incredibly beneficial and a significant factor why I would consider purchasing Orum repeatedly. Additionally, the integration of Orum with platforms like Outreach and LinkedIn enhances its utility, as it allows seamless access directly from the dial window, which streamlines the process and makes the entire workflow more efficient. The syncing capability, particularly the PowerDials syncing with Outreach, is a feature I deeply appreciate as it adds immense value to the coordination between different outreach tools. **What do you dislike about Orum?** I dislike the occasional simple bugs in Orum that disrupt my workflow, it's not a huge amount of bugs, and some bugs are always expected because no technology works perfectly all the time, but it's crucial to focus on resolving these bugs swiftly. **What problems is Orum solving and how is that benefiting you?** I use Orum for cold outbound dials, making the process very easy. It allows me to hit quota and connect with more prospects, significantly boosting my productivity. ### 50. Streamlined Client Reach with Orum **Rating:** 4.0/5.0 stars **Reviewed by:** Aaron D. **Reviewed Date:** October 28, 2025 **What do you like best about Orum?** I appreciate how straightforward the setup of Orum was, especially since it integrates very naturally with our Outreach software. This seamless integration significantly eased the adoption process and allowed me to start using it effectively without any major hurdles. I find Orum particularly valuable for solving the problem of not being able to efficiently dial clients or see all the necessary information at a quick glance. This capability allows me to have valuable conversations with customers by synthesizing all pertinent data promptly. One feature that stands out to me is the parallel dial feature, which I find immensely useful in optimizing my outreach efforts. Additionally, I genuinely love Orum for its ability to let me effectively see, at a quick glance, all my customers' data and triage relevant contacts effectively. This comprehensive view of customer information is crucial for enhancing communication and ensuring targeted engagement. All these features collectively enhance my productivity as a business development representative, as evidenced by my high likelihood to recommend Orum to others, rating it an eight out of ten. **What do you dislike about Orum?** Not much! Only issue is it sometimes doesn’t always push the information back into outreach right away, but that is outreach’s fault because outreach does not give full integration permissions to Orum **What problems is Orum solving and how is that benefiting you?** I use Orum to efficiently dial clients and quickly access all necessary information for valuable conversations, leveraging its parallel dial feature to improve my prospecting efforts. ## Orum Discussions - [Has the learning curve, cluttered layout, and missing integrations changed how quickly you can ramp reps?](https://www.g2.com/discussions/has-the-learning-curve-cluttered-layout-and-missing-integrations-changed-how-quickly-you-can-ramp-reps) - 1 comment - [How are you managing notes, past context, and follow‑ups when Orum does not surface the right info at the right time?](https://www.g2.com/discussions/how-are-you-managing-notes-past-context-and-follow-ups-when-orum-does-not-surface-the-right-info-at-the-right-time) - 1 comment - [What is your experience with enrichment accuracy and missing mobile numbers, and how does it affect your outreach plans?](https://www.g2.com/discussions/what-is-your-experience-with-enrichment-accuracy-and-missing-mobile-numbers-and-how-does-it-affect-your-outreach-plans) - 1 comment - [How are you handling list imports, contact limits, and the extra steps they add to your day?](https://www.g2.com/discussions/how-are-you-handling-list-imports-contact-limits-and-the-extra-steps-they-add-to-your-day) - 1 comment - [Connect delay and call quality issues slow live conversations and make me sound unprepared](https://www.g2.com/discussions/connect-delay-and-call-quality-issues-slow-live-conversations-and-make-me-sound-unprepared) - 1 comment - [View Orum pricing details and edition comparison](https://www.g2.com/products/orum/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+08%3A32%3A34+-0500&secure%5Bsession_id%5D=5ed94301-d0f6-4bcc-848b-5753dee1055a&secure%5Btoken%5D=9536ec935c211bbc02c61b228f3692e5816b0d017057902d143bcd5bf0a24d97&format=llm_user) ## Orum Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Amplemarket](https://www.g2.com/products/amplemarket/reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - [Gong](https://www.g2.com/products/gong/reviews) - [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) - [HubSpot Breeze](https://www.g2.com/products/hubspot-breeze/reviews) - [HubSpot Content Hub](https://www.g2.com/products/hubspot-content-hub/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [LinkedIn Job Search](https://www.g2.com/products/linkedin-job-search/reviews) - [LinkedIn Sales Navigator](https://www.g2.com/products/linkedin-sales-navigator/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Pocus](https://www.g2.com/products/pocus/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - [Salesforce CRM Dashboards](https://www.g2.com/products/salesforce-crm-dashboards/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) ## Orum Features **Communication** - Instant Messaging - Activity Feed - Notifications - User Directory - Online Status of Coworkers **Dialing Options** - Preview Dialing - Progressive Dialing **Office Customization** - Personal Offices **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording **Guest Tools** - Guest Links **Contacts** - Personalization - Information Locater - Record Prospect Data **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Collaboration Tools** - Availability Status **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Insights** - Notes - Daily Summary - Automated Voicemails - Sorts Prospects - Automated Note Taking **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Virtual Workspaces** - Autonomous Task Execution **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis ## Top Orum Alternatives - [Nooks](https://www.g2.com/products/nooks/reviews) - 4.8/5.0 (1,623 reviews) - [Koncert](https://www.g2.com/products/koncert/reviews) - 4.6/5.0 (407 reviews) - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - 4.8/5.0 (852 reviews)