--- title: Orum Reviews meta_title: 'Orum Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 867 reviews by the users' company size, role or industry to find out how Orum works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 867 scale: '5' date_modified: '2026-07-19' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Orum Reviews **Vendor:** Orum **Category:** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer) **Average Rating:** 4.6/5.0 **Total Reviews:** 867 ## About Orum Orum is an AI calling and coaching platform built to help sales teams connect with more prospects and convert conversations into qualified pipeline. Orum serves more than 1,200 sales organizations, from fast-growing startups to global enterprises, including IBM, Samsung, Epicor, SentinelOne, Ramp, and Crunchbase. As the pioneer of AI dialing technology, Orum was built for high-volume outbound teams that rely on live conversations to drive revenue. By combining intelligent dialing automation, real-time collaboration, and native AI coaching, Orum helps reps focus on what matters most, having more meaningful conversations with the right prospects. At the core of the platform is Orum’s AI Dialer, powered by insights from the largest calling dataset on the market with over one billion real sales calls. It eliminates manual dialing, instantly detects real humans, enabling reps to get into 5x more live conversations. Orum also includes a full AI Coaching Suite with AI Call Scorecards, personalized Coaching Portals, and AI Roleplay, helping teams ramp 50% faster with targeted insights and 24/7 simulated practice. Alongside this, the Virtual Salesfloor brings reps together to collaborate, listen to live calls, and learn in real time, rebuilding the shared energy and accountability of a true salesfloor culture. ## Orum Pros & Cons **What users like:** - Users appreciate Orum's **ease of use** , with a friendly interface that enhances speed and productivity during calls. (288 reviews) - Users commend Orum for its **high efficiency** , boosting productivity and streamlining the calling process significantly. (255 reviews) - Users appreciate Orum for its **time-saving capabilities** , significantly enhancing productivity and streamlining cold calling processes. (239 reviews) - Users value Orum for its **boosted productivity** , easy setup, and effective dialing capabilities that enhance team efficiency. (181 reviews) - Users value the **speed and efficiency** of Parallel Dialing in Orum, enhancing their productivity in sales calls. (147 reviews) - Setup Ease (123 reviews) - Easy Setup (117 reviews) - Integrations (110 reviews) - Helpful (109 reviews) - Productivity Increase (92 reviews) **What users dislike:** - Users report **call issues** with Orum, including connectivity problems and incorrect prospect matching affecting their experience. (102 reviews) - Users find the **missing features** like direct call transfer and search flexibility to be limiting for their workflow. (68 reviews) - Users experience **connection issues** with Orum, leading to frustration and potential loss of engagement with prospects. (60 reviews) - Users experience **integration issues** with Orum, finding it challenging to sync data from other platforms effectively. (42 reviews) - Users find **dialer limitations** frustrating, particularly the inability to make one-off calls and access past notes easily. (32 reviews) - Inaccurate Data (30 reviews) - Users report persistent **software bugs** that disrupt calls and complicate usage, leading to frustration with the service. (28 reviews) - Users report **slow loading issues** and frequent timeouts, which disrupts calls and leads to frustration with the service. (27 reviews) - Users find **dialer issues** limiting as it only supports English-speaking numbers and complicates multi-dialing tasks. (26 reviews) - Poor User Experience (26 reviews) ## Orum Reviews ### 1. Great Call Features, But Reporting Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Investment Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2025 **What do you like best about Orum?** I love the boost connect and the option to frequently amend the number yuo are calling from to reduce the risk of being marked as Spam. **What do you dislike about Orum?** Reporting functionalities are not always exportable. As an AM id really like this to be optimized for reporting purposes to clients. **What problems is Orum solving and how is that benefiting you?** More dials, more connects and less likeliehood of being marked as spam. ### 2. Effortless Dialing, But Missing Task Feature **Rating:** 5.0/5.0 stars **Reviewed by:** Archibald G. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Orum?** I can power dial and parallel dial with ease and organization. **What do you dislike about Orum?** I would like an add task feature. To add the task directly from Orum and not Hubspot. **What problems is Orum solving and how is that benefiting you?** We can call far more prospects and get better results ### 3. Great Analytics and Reporting, but List Management Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Hope B. | BDR Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Orum?** I like the analytics and it is easy to pull reports **What do you dislike about Orum?** the list process. wish they could all live in one place especially with multiple clients. **What problems is Orum solving and how is that benefiting you?** Easy to use for new hires so not a lot of training around the system. ### 4. Effortless and Fast Platform—No Complaints So Far! **Rating:** 5.0/5.0 stars **Reviewed by:** Niki P. | Senior Sales Executive, Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Orum?** The ease of the platform, ability to do tasks very quickly **What do you dislike about Orum?** Nothing! I've been using the platform for a week and can not find any negatives yet. **What problems is Orum solving and how is that benefiting you?** Orum takes away the grind of manual dialing so reps spend their time actually talking to prospects instead of waiting for someone to pick up. It’s boosted our connect rates, helped us scale outbound faster, and made our prospecting way more efficient. ### 5. Efficient Automation, But Time Zone Filtering Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Katherine D. | Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Orum?** The automation! Makes dialing much faster, skipping voicemails, failed calls, etc **What do you dislike about Orum?** I like orum a lot, but I think the prospect time filter could use some refining. I’ll filter out early morning prospects, yet it’ll still call people who are 3 hours behind me (I can see this via their LinkedIn that populates-which is an awesome feature btw) **What problems is Orum solving and how is that benefiting you?** It’s streamlining my workflow…more dials in less time, and with enrichment ### 6. Reliable Dialer That Maximizes Live Conversations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Orum?** Orum makes high-volume calling fast and efficient. The parallel dialer is easy to use, the interface is clean, and it takes almost no time for new reps to get productive. The speed and automation significantly increase daily talk time. **What do you dislike about Orum?** Reporting could be a bit more customizable for deeper analytics. **What problems is Orum solving and how is that benefiting you?** Orum removes the manual effort and downtime between calls. By automating dialing and speeding up connections, it lets me spend more time actually talking to prospects. This boosts call volume, increases meetings booked, and improves overall pipeline generation. ### 7. Fast and Efficent! **Rating:** 4.5/5.0 stars **Reviewed by:** Brianne S. | BDR, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Orum?** Orum is so fast and easy to use. I love the Parallel dialing. Helps you get the job done faster. **What do you dislike about Orum?** False positives from the day before, when will it learn lol **What problems is Orum solving and how is that benefiting you?** Fast connects and more meetings ### 8. Great for Remote Collaboration, Needs Better Integration with Salesforce **Rating:** 5.0/5.0 stars **Reviewed by:** Karli V. | Sales Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Orum?** I love how I am able to dial with my coworkers remotely **What do you dislike about Orum?** I don't like how it doesn't always pull all the numbers from Salesforce / outreach / zoom info **What problems is Orum solving and how is that benefiting you?** power dialing ### 9. Impressed by the Power Dialer and Boost Connect Features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Orum?** The power dialler as well as the boost connect function is amazing. Also the integration with Outreach is great. **What do you dislike about Orum?** Not the biggest fan of the dial list layout. Sometimes its difficult to if its auto dialling to actually refresh yourself on what you need to say. **What problems is Orum solving and how is that benefiting you?** Cool to be able to call with my colleagues outside of Canada with the virtual sales floor and call as many good numbers as possible in any given period of time. ### 10. Great Feature: Dialing in a Room Together **Rating:** 5.0/5.0 stars **Reviewed by:** Marley S. | SDR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Orum?** The ability to dial in a room together!! **What do you dislike about Orum?** Every now and then orum crashes and that tends to cause a riff in the day when dialing is paused **What problems is Orum solving and how is that benefiting you?** Solving the problem of dispositioning every individual call when cold calling. ### 11. Mikes Review **Rating:** 4.0/5.0 stars **Reviewed by:** Mike T. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Orum?** The sequencing of calls, makes time spent on working much smaller **What do you dislike about Orum?** Data enrichment can break sometimes. It can source old data even afer fixing in sfdc **What problems is Orum solving and how is that benefiting you?** Makes calls much easier to get done ### 12. Impressive Speed, No Major Drawbacks **Rating:** 5.0/5.0 stars **Reviewed by:** Hira Q. | BDR, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Orum?** I really like the speed and it's AI integrated parallel dialer **What do you dislike about Orum?** there is nothing that i dislike as such, tbh **What problems is Orum solving and how is that benefiting you?** helping us make hundreds of dials, without the manual hustle or wait.. also it's AI integration is super helpful ### 13. Super Easy to Use with No Downsides **Rating:** 5.0/5.0 stars **Reviewed by:** Scott W. | BDR, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Orum?** Very easy to use and it stores a lot of info **What do you dislike about Orum?** there is really nothing I dislike about Orum. The platform is very thourough **What problems is Orum solving and how is that benefiting you?** They are making it even more user friendly ### 14. Efficient Contact Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Orum?** The ability to connect with many different contacts within a short period of wait time. Easy to prepare and get ready to have substantial conversations instead of waiting and leaving voicemails. **What do you dislike about Orum?** The ultra dialing is a little tougher to get used to. I prefer one dial at a time prior to the next one ringing. Appreciate the choice though. **What problems is Orum solving and how is that benefiting you?** Reaching out to the quantity of contacts needed in a timely manner. While making great connections. ### 15. User-Friendly UI, But Needs Multi-Tab Support **Rating:** 5.0/5.0 stars **Reviewed by:** Dan R. | Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Orum?** UI, user friendly, I like how efficient and fast it is. **What do you dislike about Orum?** You cant open multiple tabs, which would be very useful given we have so many tabs we need. **What problems is Orum solving and how is that benefiting you?** Saves time by dialing manually. ### 16. Orum books meetings. **Rating:** 5.0/5.0 stars **Reviewed by:** Adam J. | SDR, Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Orum?** Great connect rate, intuitive platform, number enrichment **What do you dislike about Orum?** Nothing about Orum has been bad. Easy to use platform with quality support. **What problems is Orum solving and how is that benefiting you?** Connect rate Call volume Number Enrichment Coaching ### 17. If you're cold calling, this is what you want. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Orum?** Been using Orum for over a year (everyday) and its very easy to use. Our customer team provides great enablement throughout the year. Integration between our CRM tools are smooth as well. Little refinement here and there but never skipped a beat. The data you get some best time to call to scorecards for coaching is pretty thorough. **What do you dislike about Orum?** As of right now...nothing. Our customer team keeps an open line of communication so if anything comes up, it's resolved quikcly. **What problems is Orum solving and how is that benefiting you?** Calling with speed but with intent because of the numerous filters you can use. Without Orum, dialing take awhile. ### 18. Easy Navigation and Versatile Dialing, But Pod Layout Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Shawna R. | BDR, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Orum?** Orum is easy to navigate, multiple option on dialing **What do you dislike about Orum?** The place of the others in a Pod is not in a good place. **What problems is Orum solving and how is that benefiting you?** Giving opportunity to reach more people by dialing parallel ### 19. Boosts Call Connects and Provides Helpful Call Temps **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2025 **What do you like best about Orum?** Assists with call connects as there is less chance of being marked as spam and it provides call temps. **What do you dislike about Orum?** The reporting is not user friendly and bridge to connect is too long **What problems is Orum solving and how is that benefiting you?** Ability to do far more dials than a traditional CRM, which is beneficial when you have a low connect rate. ### 20. Effortless Calls Without Annoying Pre-Connection Sounds **Rating:** 5.0/5.0 stars **Reviewed by:** Marcelo G. | BDR, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2026 **What do you like best about Orum?** Easy to use and no annoying sounds before the call connects **What do you dislike about Orum?** There is no much to dislike, maybe the sound the makes when connected could be more ear friendly **What problems is Orum solving and how is that benefiting you?** Multi dial ### 21. Easy Integration and Fast Dialer, but Needs More Metrics **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob A. | Senior Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Orum?** Very easy to use - integrates well with our CRM + Fast dialer - good sound quality - good user onboarding expereince. **What do you dislike about Orum?** Much like zoom or apollo its only as good as the data you provide it - I wish it could get more metrics involved but no major issues. **What problems is Orum solving and how is that benefiting you?** I would like to see more options for sales outreach, as I am always looking for new ways to connect with people. ### 22. Efficient Calling with Handy Notes, But One-Off Integration Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Marissa D. | Sales Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Orum?** calling has become more efficient from the speed it takes to call to having notes on the company at your hands when calling. **What do you dislike about Orum?** the one-off calling feature can use some work when it comes to the integration with outreach **What problems is Orum solving and how is that benefiting you?** It's saving me time on calling giving me the ability to call more prospects but also give me more time back for prospecting ### 23. Crystal-Clear Calls and Fast, Accurate Transcripts—Orum Delivers! **Rating:** 5.0/5.0 stars **Reviewed by:** Harris P. | AE, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Orum?** Call quality and clean high speed transcripts **What do you dislike about Orum?** I don't have a single complaint about Orum **What problems is Orum solving and how is that benefiting you?** Volume capabilities for daily calling. I meet goal consistently because of Orum. ### 24. Orum's Power Dialer Saves Time, Support Resolves Caller ID Issues **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Orum?** As an Sdr, I use it every day It really saves a lot of time during cold calling with the power dialer. **What do you dislike about Orum?** I had an issue where some numbers that I use to call from appear as suppressed on the recipients´ phone, but luckily Orum´s support helped me out. **What problems is Orum solving and how is that benefiting you?** It improves cold calling efficiency by enabling users to make more calls/hour, ultimately getting more connects, live conversations and meetings booked. ### 25. Orum Helps Us Target Outreach **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Orum?** Orum has enabled my team to filter outreach using specific data, which has led to improved results in both product upselling and fulfillment. **What do you dislike about Orum?** I would only mention that better visual guides could be available across the platform for report creation purposes. **What problems is Orum solving and how is that benefiting you?** With a filtered report from Salesforce, Orum has made it easier to target customers who are more likely to answer, taking into account their time zones and business hours. ### 26. Fast Performance Saves Time, Rare Outages. **Rating:** 5.0/5.0 stars **Reviewed by:** Sam S. | Senior Business Development Manager - Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Orum?** Speed, speed, speed. FReduces so much wasted time everyday! **What do you dislike about Orum?** When outages happen, it can slow down productivity. But they rarely do! **What problems is Orum solving and how is that benefiting you?** Number of dials per day and number of conversations per day. ### 27. Orum Supercharges Outreach—Intuitive, Fast, and Boosts Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Orum?** What I like best about Orum is how it simplifies outbound outreach. It takes the manual effort out of dialing and lets reps focus on meaningful conversations instead of logistics. It’s intuitive, fast, and a real multiplier for productivity. **What do you dislike about Orum?** Nothing particularly comes to mind - the integration has been pretty great. **What problems is Orum solving and how is that benefiting you?** Orum is solving the challenge of low rep productivity and inconsistent outreach activity. By automating the dialing process and surfacing live connects faster, it reduces wasted time and increases overall talk time per rep. For me, the benefit is in seeing more consistent activity data, stronger pipeline coverage, and a more predictable outbound motion. ### 28. Great Team Calling **Rating:** 5.0/5.0 stars **Reviewed by:** Erin N. | Sales Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Orum?** Sean Butler did a great job on focusing on team collaboration **What do you dislike about Orum?** Sometimes there is a lag but it is not too noticable. **What problems is Orum solving and how is that benefiting you?** Multiple calls at once ### 29. All-in-One Analytics Dashboard Makes Insights Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Orum?** The analytics portion. I can see it all in 1 place. The AI roleplay sessions is great practice for the knew sellers to the role. **What do you dislike about Orum?** Sellers can no make 1 off calls. They have to add it to a cadence and follow the steps. **What problems is Orum solving and how is that benefiting you?** I am able to hear the calls that the sellers are making live through the tool. ### 30. Efficient Dialing, But Needs Better Handling of Bad Numbers **Rating:** 5.0/5.0 stars **Reviewed by:** Christian K. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Orum?** The ability to get through multiple dials without having to take time making manual, monotonous cues. **What do you dislike about Orum?** Failed calls or bad numbers should result in a completed task with a bad number note, so that the prospect does not get lost in limbo due to a bad number **What problems is Orum solving and how is that benefiting you?** Ability to reach multiple prospects. It is assisting by making 5x the amount of calls ### 31. A game changer **Rating:** 4.5/5.0 stars **Reviewed by:** Angie A. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2023 **What do you like best about Orum?** This is still true - Customer Success, trial process, and onboarding. But the new features have been great! **What do you dislike about Orum?** Still the same, They are working on it, but additional analytics. Improvements have been made but more are coming **What problems is Orum solving and how is that benefiting you?** More changes to connect with prospects. ### 32. Revolutionized Cold Calling for Our Team **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra L. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Orum?** Makes cold calling 1 million times easier. **What do you dislike about Orum?** When it makes people uncallable after 2 cancels. **What problems is Orum solving and how is that benefiting you?** Helping me increase my speed of outreach which benefits me because cold calling is a numbers game. ### 33. Outstanding Reporting and Features with Amazing Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa R. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2025 **What do you like best about Orum?** Great reporting and features. Customer service is amazing, Ease of Use Frequency of Use **What do you dislike about Orum?** Everything is good with the platform and we are happy **What problems is Orum solving and how is that benefiting you?** We are able to maximise on outreach to contacts for cold outbound outreach, and can increase call volumes ### 34. Easy to Use System, but Lead Uploading Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmed K. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Orum?** It is very easy to work on a seperate and fast based system **What do you dislike about Orum?** Very easy to use but hard to upload the leads **What problems is Orum solving and how is that benefiting you?** ALeads updating ### 35. Smooth Dialing and Reliable Connections—A Great Software Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Orum?** The dialing process is smooth, and I experience very few connection drops. Overall, this is a great software. **What do you dislike about Orum?** There is nothing to be disliked. However UI can be more intuitive **What problems is Orum solving and how is that benefiting you?** It is a boon when it comes to outbounding, I can reach out to as many as 300 people per day due to parallel dialler ### 36. Excellent Product with a Great Team Behind It **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Orum?** Great product and people and behind it. It is very easy to use, and it has given our team the ability to expand our outbound 10x! Easy integration with Outreach and the enhanced data is easy to action on. **What do you dislike about Orum?** Occasionally the platform eats a lot of RAM and slows my computer. **What problems is Orum solving and how is that benefiting you?** maximizing outbound activity while helping our Org. mazimize pipeline value. ### 37. Orum Increased Our Productivity and Meeting Rates **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Orum?** Orum enables us to work three times faster than before. Our BDR team is now able to make three times as many calls, schedule two times as many meetings, and consistently achieve our daily goals for customers. **What do you dislike about Orum?** We are constantly seeking new opportunities to collaborate and expand our partnership. As a small business, we are able to move quickly, and at times we wish Orum could match our pace. **What problems is Orum solving and how is that benefiting you?** Orum has been instrumental in providing us with stable production and improved analytics, which allow us to better track our business and effectively coach our BDRs. ### 38. SDR **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Orum?** Easy to use, great features and Ai notes post call are **What do you dislike about Orum?** I find it frustrating that there is no option to filter based on time zones. It would be helpful to have a feature that allows numbers outside of my time zone to be scheduled for later in the day, making it more appropriate to call them. **What problems is Orum solving and how is that benefiting you?** Effectively calling prospects. ### 39. So easy to use and a very complete platform **Rating:** 5.0/5.0 stars **Reviewed by:** Cesar F. | Business Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Orum?** The connections and automation is amazing. So easy to use and a very complete platform. Easy implementation **What do you dislike about Orum?** So far I gave not found anything that i dislike about Orum **What problems is Orum solving and how is that benefiting you?** Connections have been great.The filters are easy to use which has helped me connect to the right person fast and easy ### 40. Efficient Power Dialing, But Occasional Bugs Disrupt Flow **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Orum?** Power dialing and the ability to see details on the prospect you're actively dialing along with the next person in your que **What do you dislike about Orum?** There seem to be a fair number of bugs that come up while using orum. They're generally pretty quickly resolved, but can be annoying. **What problems is Orum solving and how is that benefiting you?** Increasing call volume-- allowing me to reach a greater number of prospects than having to dial one by one ### 41. Amazing Software for Mass Dialing with Impressive AI **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Orum?** This is an amazing software that is very helpful for mass dialing, and its AI features work really well. **What do you dislike about Orum?** So far, I have had a great experience and have nothing negative to mention at this time. **What problems is Orum solving and how is that benefiting you?** This tool helps me move through my list more quickly and accurately. ### 42. AI Notes Keep Information Accurate and Clear **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Orum?** AI notes help me confirm that all the information I’ve received is accurate and correct. **What do you dislike about Orum?** We experienced a lot of issues with the connection and the sound quality. **What problems is Orum solving and how is that benefiting you?** Call several merchants at the same time, which helps improve connections. The information is accurate, and the AI notes are helpful. ### 43. Flexible Multi-Line Dialing Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Orum?** Able to change phone numbers you're calling from multiple times. I'm able to dial multiple lines at once. **What do you dislike about Orum?** Delay when snoozing contact. It takes a long time for it to log. **What problems is Orum solving and how is that benefiting you?** I'm able to get more prospects to answer the phone. Changing my number is helping track down people that have ghosted me. ### 44. Great coaching and roleplaying features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Orum?** Orum has a new coaching/AI roleplay feature that really helps get prepared for dialing. The coaching suite is also very useful to get a gauge of the weeks dialing. **What do you dislike about Orum?** Could have some improvement on the AI for roleplaying. **What problems is Orum solving and how is that benefiting you?** Solves time it takes to dial and provides helpful feedback. ### 45. Excellent Analytics and AI Coaching Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Orum?** Good features, like analytics and AI review and coaching notes. **What do you dislike about Orum?** delay in connection when parallel dialing **What problems is Orum solving and how is that benefiting you?** Easy access for calling lists and analytical tools. ### 46. Effortless Collaboration and User-Friendly Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Orum?** Ease of use and the ability for teamwork and collaboration. **What do you dislike about Orum?** I do not dislike anything about Orum so far. **What problems is Orum solving and how is that benefiting you?** Orum solves being able to keep my dials high, resulting in many more conversations. The use of PODs on the sales floor enables me to work on coaching and shadow new hires. ### 47. Easy Integration, but Power Dialer Can Be Overwhelming **Rating:** 5.0/5.0 stars **Reviewed by:** Helaina T. | BDR, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Orum?** Easy to use and integrate into other systems **What do you dislike about Orum?** Power dialer can be overwhelming at times **What problems is Orum solving and how is that benefiting you?** Outbounding metrics ### 48. Great Dialer and Call Rooms **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Orum?** The call rooms make it easy for our team to collaborate effectively. In addition, the dialer is very convenient for making quick calls. **What do you dislike about Orum?** There is no option for custom integration with our existing tools, as API access is not available. **What problems is Orum solving and how is that benefiting you?** Orum helps us automate and accelerate outbound calling, removing the manual work of dialing and connecting. It solves the problem of wasted time between calls and increases our talk time with real prospects. That means our reps spend more time having quality conversations and less time waiting for connections. ### 49. Business development representative **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Orum?** I like the dialing system and the AI features. **What do you dislike about Orum?** It’s not that I dislike it, but it would be nice to have the dialer and the sales floor on the same page. So when you’re dialing, you can see if other people are in pods and such. **What problems is Orum solving and how is that benefiting you?** N/A ### 50. Parallel Dials and Call Monitoring Make Collaboration Easy **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Orum?** I like that you can do parallel dials, hop in rooms with people, and listen to other peoples calls! **What do you dislike about Orum?** Everything's been pretty straight forward. **What problems is Orum solving and how is that benefiting you?** being able to make hundreds of sales calls in a day easily, at the same time, with people on my team. ## Orum Discussions - [Has the learning curve, cluttered layout, and missing integrations changed how quickly you can ramp reps?](https://www.g2.com/discussions/has-the-learning-curve-cluttered-layout-and-missing-integrations-changed-how-quickly-you-can-ramp-reps) - 1 comment - [How are you managing notes, past context, and follow‑ups when Orum does not surface the right info at the right time?](https://www.g2.com/discussions/how-are-you-managing-notes-past-context-and-follow-ups-when-orum-does-not-surface-the-right-info-at-the-right-time) - 1 comment - [What is your experience with enrichment accuracy and missing mobile numbers, and how does it affect your outreach plans?](https://www.g2.com/discussions/what-is-your-experience-with-enrichment-accuracy-and-missing-mobile-numbers-and-how-does-it-affect-your-outreach-plans) - 1 comment - [How are you handling list imports, contact limits, and the extra steps they add to your day?](https://www.g2.com/discussions/how-are-you-handling-list-imports-contact-limits-and-the-extra-steps-they-add-to-your-day) - 1 comment - [Connect delay and call quality issues slow live conversations and make me sound unprepared](https://www.g2.com/discussions/connect-delay-and-call-quality-issues-slow-live-conversations-and-make-me-sound-unprepared) - 1 comment - [View Orum pricing details and edition comparison](https://www.g2.com/products/orum/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-20+08%3A43%3A38+-0500&secure%5Bsession_id%5D=adb756ee-cd99-46a6-872f-6b8aeb4e4230&secure%5Btoken%5D=e92ad8b4042b84e6f2d6f2693aac4abc836a25809772d12b33b2f0c07c2a54bc&format=llm_user) ## Orum Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Amplemarket](https://www.g2.com/products/amplemarket/reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - [Gong](https://www.g2.com/products/gong/reviews) - [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) - [HubSpot Breeze](https://www.g2.com/products/hubspot-breeze/reviews) - [HubSpot Content Hub](https://www.g2.com/products/hubspot-content-hub/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [LinkedIn Job Search](https://www.g2.com/products/linkedin-job-search/reviews) - [LinkedIn Sales Navigator](https://www.g2.com/products/linkedin-sales-navigator/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Pocus](https://www.g2.com/products/pocus/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - [Salesforce CRM Dashboards](https://www.g2.com/products/salesforce-crm-dashboards/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) ## Orum Features **Communication** - Instant Messaging - Activity Feed - Notifications - User Directory - Online Status of Coworkers **Dialing Options** - Preview Dialing - Progressive Dialing **Office Customization** - Personal Offices **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording **Guest Tools** - Guest Links **Contacts** - Personalization - Information Locater - Record Prospect Data **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Collaboration Tools** - Availability Status **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Insights** - Notes - Daily Summary - Automated Voicemails - Sorts Prospects - Automated Note Taking **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Virtual Workspaces** - Autonomous Task Execution **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis ## Top Orum Alternatives - [Nooks](https://www.g2.com/products/nooks/reviews) - 4.8/5.0 (1,623 reviews) - [Koncert](https://www.g2.com/products/koncert/reviews) - 4.6/5.0 (407 reviews) - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - 4.8/5.0 (852 reviews)